the swimming pool was nice and water was just right for its warm temperature:) special mention to travis who was

my kids loved the indoor pool and the breakfast was great the rooms were decent size

amazing hotel. very good breakfast and good service. 10/10 - gym and pools

breakfast was “instant eggs and sausage”, with other breads and cereal

bar fridge and keurig coffee machine

the paw passes give good value if you are getting add ons for the kids

also, the drinks were reasonably priced at the bar in the waterpark

there were 2 main walk in pools intended for little ones, a wave pool and a pool with slides

room service and cleaning weren't satisfactory

it would have helped if the shows/programs for kids happening in the lobby were advertised more

good size jacuzzi and pool

the also serve hot breakfast buffet style

clean and indoor pool

has a basic gym and a pool, offers small breakfast (boiled and scrambled eggs, sausages, porridge from the

has a basic gym and a pool, offers small breakfast (boiled and scrambled eggs,, sausages, porrage from the

and big room, gym (water dispenser), pool, use of washing machine and tumble dryer (free of charge)

easy walk to the falls. nice pool and gym.

it was two blocks from the canadian border. and there was a casino around the corner.

seemed to be smaller than queen size, and woman cleaning pool area didn't know the time it opened, and the

how updated the inside was, they had a pool so that kept my kids entertained

staff allowed late check out

was great, best views of the falls, clean, easy parking, connect to casino, walking distance to falls, shopping, dinning

when i tried to order room service breakfast there was no reply at contact number so i missed that opportunity

falls, right by the water, many restaurants around and indoor walkway leads to water park, casino, rainforest cafe, arcades and many more

there wasn t a hotel bar - well we couldn t find one

no pool contrition

breakfast was okay but had all basic things to kick-start the day

very comfortable room, clean and spacious. awesome staff and breakfast! wifi was very fast, too.

free breakfast was limited, and not the cleanest set up.

the hotel even has a pool and breakfast included, even though we chose not to enjoy it

only negative that i experienced were the plastic chairs around the pool area

it was clean staff was very helpful it have a gym only need better machines.

50 each (laundry detergent is not included)

now the pool and gym was closed so you couldn’t go swimming or work out which was disappointed but i understand

the gym is nothing to write home about (few dumbbells and cardio machines

my kids had super

room service kept knocking on our door from 10 am even though we requested late check out

location couldn't have been more perfect for a family with two young kids

parking fee, and outdoor pool is not heated as advertised.

provided at the casino was close but pricey

every thing was perfect . i love the gym and pool.

pool area

close to the casino had great little restaurants in rainforest cafe pool was amazing as the gym and the room rooms were very

longer pool hours - bar inside

the laundry facility on 2nd floor had 2 washers & dryers, one was out of order

gym is small but great

breakfast was great and had

the breakfast in mornings were also helpful with having kids

excellent location. the room was spacious and clean. breakfast was good.

i wonder did they laundry those routinely

the valet golf cart ride to the falls

my kids enjoy over there

my kids kept calling the

the spa, breakfast, room service was wonderful as well!

also the morning and evening hours for adults only to use the pool

great location, quiet, spacious and comfortable room and great breakfast delivered to our door.

complimentary room service breakfast is a great touch

breakfast in bed sealed the deal

in room amenities were delightful and both casinos and clifton hill are within walking distance

ich the staff were lightning fast to address after my

had a nice swim in the pool

the kids enjoyed the pool but it was a lil too chilly for the adults lol

the staff is great and they allow dogs. the bar manager is awesome!!

my wife and i went which was great but next time will be taking our kids because know they would love it

food was simple but nice and the laundry service great

close to many attractions and restaurants and within walking distance to the falls and fallsview casino

the pool was a nice bonus, the kids had a blast

no complimentary breakfast

the pool was a nice bonus, the kids had a blast

lovely staff and a great breakfast

was great all of them was very polite pool was open witch was a bonus for the kids we stayed at a couple of other hotels before this one the pool was close due to this covid-19

close to the falls, casino and restaurants. very helpful staff and it has its own laundry.

child enjoyed the pool

breakfast wasn't appealing at all very crowded lots of people picking up things and putting back we

awesome breakfast

came to niagara falls for a concert at seneca casino which was a 5 min

i had the king room with spa tub and fireplace

the wonderful spa tub

location to the falls and restaurants. the spa. the room service breakfast was very nice

the breakfast was delicious

no coupons for restaurants & casino

there are laundry facilities and vending machines on site plus restaurants for

loved the atrium where the pool, hot tub, and sauna were located

location and pool for the kids

of been nice to of had some discount coupons to the attractions, casinos and restaurants

walking distance to the falls, the casinos, and restaurants

clean, great location and the kids loved the two pools ...

outside pool was not opened yet

good location lots of parking good walk to main strip and equal distance to casino

needed a get away and brought my 3 kids

were polite and helpful and gave us an early check in

really maybe it’s just the pool area should have someone to monitor as there are some guests who acts so privileged at the

$20 parking fee $40 pet fee

small rooms, lousy gym

clean, friendly with great amenities eg access to laundry and water, ice etc

the indoor pool was small but the kids loved swimming for a bit

breakfast was great my kids loved it

beds were very comfy, staff was extra friendly and poo was perfect for the kids.

we used the pool and the gym and both were fine

everything. the room was very nice. top floor with a view. great staff. warm pool.

was very nice, breakfast potatoes were delicious, front desk staff at check in and check out were very nice

spacious room, good variety for breakfast and little things like drinks or cookies when you come back for the day were nice touches

i like the hot breakfast and that they had a fitness room, swimming pool, laundry room and free parking

loved the breakfast/ kids loved the pool . cleanliness!

i like the hot breakfast and that they had a fitness room, swimming pool, laundry room and free parking

called hotel receptionist and asked her for put me in early check in list she got the details from booking

they have a heated pool and a gym love this place

pool and gym were available and clean

transportation to casino and niagara falls weren't available

hotel is so close to the falls and the casino lol

cleanliness, good value for money, spacious room with comfortable beds, roko tv, excellent breakfast

i felt that i paid too much to upgrade the gym picture did not match the miserable actual gym

the gym they have is not much a bike a treadmill and eliptical and would be great that they even offer

pool was advertised as heated but didn’t meet this claim

close to clifton hill / attractions / falls pool available parking available suite rooms are

free parking

not notified of bar closure times and a couple of staff a bit abrupt / unhelpful.

we were very abruptly told by front desk we cannot have room service due to limited staff

room service was a bit lacking, they handed us the towel and other things we requested and left

made to order breakfast was as pretty as it was delicious

we had dinner at the bar, the bar tender was very nice and food was delicious!

walking distance to the casino and niagara

the breakfast bar had great choices and wait staff was attentive

not bad, but the gym could use additional free weights

it is walking distance to the falls, as well as restaurants, shops & the casino

it was a nice hotel,clean,entertain for the kids to play arcade,pool and gym.

the kids had a pool and arcade to keep them occupied

it was a nice hotel,clean,entertain for the kids to play arcade,pool and gym.

gym, pool, mattress

hotel is always accommodating with our requests, which is mostly a late check out after a very late night at the casino

room service was quick and food was

enjoyed spa and swimming pool

too many kids in the pool area using the hot tub as a kiddy pool.

while you're here do not go to the sheraton anchor bar for wings go to duffs

i asked employees from the restaurant if they have room service they said yes and they asked me order at the restaurant so i ordered and paid $---

great view. great location. great breakfast. great spa services.

breakfast and location were both excellent !

the breakfast was not as extensive as i had hoped, but was sufficient

everything was very good. great breakfast, location and staff.

also, we were there on a sunday and monday and we looked into the spa there but it is closed on mondays and we got there after 2 on sunday and it was closed

bar restaurant and lobby very pretty

also my kids finished swimming then we had to wait for the staff to come open the door due to the card not

pool fun for the kids

is located within walking distance of all amenities such as casino, restaurant, fall

into our room to set up some flowers and champagne for our 40th wedding anniversary and gave us late check

my kids had a good time in the pool and in the hot tub

the gym and pool areas are beautiful and spacious

pool area was crowded and the hot tub was full of shampoo from kids that family allowed in there

quiet close to clifton and not too much noo r in between both casino location 5 min walking distance and free cookies

kids loved the cookies and the pool

conditioning very noisy no refrigerator in the room no water dispenser in the building the gym needed a set of hand

i liked the smoking veranda and the spa tub

pool is not available due to renovation it's a good thing we got the room with jetted tub, kids

the gym was not open as advertised i didn't like how the staff during checkout had no customer

close to the casino and the falls, comfy beds, clean rooms...

was very large and had a lovely view of the downtown area (clifton hill, casino)

i loved that we had the spa tub in our room, it made the stay even better!

pool and gym room were

the pool was smaaaaaaall

walking distance to the falls, casino, restaurants and clifton hill

the infinity pool had the greatest view wouldn't stay anywhere else

pool is not open our kids was so disappointed .

i believe that the gym should have been larger for the size of the hotel

on site facilities and gym were very very clean

the whirlpool makes a loud noise and needs to be looked at. woke up my kids

check in polite staff facility very clean i loved the aroma in the facility i enjoyed the clean gym while i stayed my grandkids enjoyed the pool nice access to other amenities on the property

water from gym water bottle refill station was brown and had stuff floating in it

to the casino and lots of dining

the pool and a jacuzzi are also great additions

attached to the casino, shops, restaurants. i couldn’t have asked for more!

the location was good and close to the casino

no laundry drying facilities

perfect location, close to fallsview casino and many great restaurants.

location was great, close to fallsview casino

we love the view from the room !!! and the pool and spa .

pool room was very hot but hot tob was nice for a bit then we enjoy the jet tub in my room.

reception was very friendly and we were allowed early check in

excellent views! nice pool for the kids. good location.

plenty of room and a having a seepage space for the parents away from the kids was also nice

good for family with young kids

fun activities for the kids, very clean, close to local shops, restaurants, and tourist sites.

court yard area great for kids specially indoor pool and jacuzy

on site facilities including bar and restaurant

loved and hated that the pool was just outside the one door. great restaurant attached to it.

i like that kids eat free (lunch and dinner) at the restaurant

gym was listed as 24 hour but was locked at same time as pool

the bar and restaurant are too expensive.

general parking does not have ev charger equipment

location, cleanliness, early check in

spa wasn’t working properly.

the pool needs upgrade. the cost for parking car was excessive.

refrigerator, microwave, and free wifi

restaurant attached for breakfast was average and staff poor. no room service available

we did enjoy an excellent meal there and the bar staff were very friendly but breakfast was 15

there were hockey teams so victoria upgrades us away from them gerald bill and mackenzie at the bar were so

pool hours are until 11 pm and some guests were rude and very loud outside the pool patio area

the people who were on the upper floor were very loud the kids

breakfast was amazing

it has also a small gym

pool was full of kids 24/7

it has a laundry although i never use it

connected rooms equipped with microwave, fridge, hair drier, tv -pool was open and awesome bonus -gym is small, but we made it work

problem was the gym, not well equipped, and one of the machines has seems like its been broken for a

the gym was lacking and the pool was overcrowded.

some gym equipment outdated

swimming pool was clean and warm for winter

except i lose money in casino

missing was a kettle & microwave esp family with small kids that only eat foods from home.

pool area looks nice but we didn't go as there were so many kids jumping in it didn't seem relaxing

charged for breakfast for the kids and also parking

we had 3 kids and 2 adults and it was a very comfy situation for us.

the gym was great. comfy beds and duvets.

i like the fact there is a pool and a laundry room available to all guests

no bathroom in pool area.

facility was very well kept, we loved the variety of the breakfast and the gym facility was a big plus for us