was great,my family enjoyed the pool and the gym

the rooms are clean and the breakfast is grwat

staff great. lovely place to have breakfast, spotless, comfortable. kelly excelled at her job.

room was really clean the bed was so comfortable breakfast kind of poor but still good

the fact they took the virus seriously and allowed no congregating, breakfast though limited was available and you had to take to your room

has a small indoor pool and fitness room

breakfast food selection was very good

that we had to ask to be let into pool and then could not get out the lock wasn’t working

breakfast was available till 10am which allowed us to sleep in a bit longer

pool is small but def not a deal breaker

d its bed) was old very uncomfortable. small tv.

internet service, had to change rooms to use wifi

clean, comfortable room. excellent breakfast! friendly staff

there was no wifi

there was a noise at my room they were nice understanding and agreed that at afternoon after the room service cleaned the empty rooms we can move to a clean quiet room at the afternoon i called to

the pool should be more clean.

pool was really nice with the temperature at about 80 degrees

clean friendly breakfast

i would’ve liked for the pool to be open.

in the breakfast is the best

need to upgrade breakfast sausage

usual hotels and inns, this property has a strict time to utilize their laundry room

beverages like coffee and yogurts for kids

my adult kids straddled the crack and wasn't able to stand proper in shower

room and bathroom are clean, internet and ac works very well, the area is safe, breakfast is plentiful, free parking, lcd, minibar, microwave, the price

too many people and not enough staff during breakfast 1 employee running ragged

loud people, doors opening and closing and kids running up and down the hall all night long.

staff went out of their way to be friendly, and having an indoor pool helped to keep our kids busy

running in and out of the pool and the floor were completely soked and very slippery

nice behaviour swimming pool for kidz good breakfast lovely location

breakfast was really quite good, despite some covid safety limitations

the kids loved the pool

great breakfast selection but mixed cut fruit wasn?t very fresh.

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

breakfast was great, and the location is centrally located to everything.

was great and awesum, customer service, pool, gym, breakfast

really liked the fitness center and pool

clean. rooms were a good size. good breakfast. friendly staff

very clean, friendly staff, good variety for breakfast

updated, fresh feel; excellent beds. nice workout facility. very complete breakfast.

having the gym for my husband was nice

not about what i didn't like it's just a lot of kids running around parents not controlling their kids banging and running and jumping but front

kids are all under 15

(minimum must have an indoor pool

we had 3 kids and 2 adults and it was a very comfy situation for us.

there is a pool and gym

one elevator: not good ! gym machine broken no free weights : heavy chlorine smell from pool

staff and when guest laundry didn’t work properly they dried my clothes in the big dryer

the distance from niagara falls and casino is 10 minute car ride, no walking distance

the gym and pool we're closed

i know kids will be kids because i have my own but when the stomping and running wakes everyone up

and beds, facilities such as gym (though small) and pool

felt the gym was not kept up properly. floors were very dirty.

the mushy apple they call breakfast.

pool hours are until 11 pm and some guests were rude and very loud outside the pool patio area

the size of the pool was very small.

the college kids came in it was very loud and rowdy and unruly and uncalled for it they were banging on the

everything is good and we like the maid service doing it 2 times a day. breakfast was good.

didn't even look at the pool. can't rate it.

the next morning i went down and she walked me to the laundry and handed me 2 pillows

pool and gym

sometimes parents are not mindful of other guests and they let kids congregate and chat (loudly) in hallways and take up the computers in the lobby playing video (-)no complimentary breakfast. that was disappointing, especially for the kids. (-)hoping a staff member would notice a group of kids spraying a hose in the jacuzzi area (+) the pool was great for kids (-)rooms did not have a refrigerator or a bath tub (useful for kids) (-) we checked in in the evening so our kids wre tired so we didn't bother asking for different room but room not (-) we were looking forward to a relaxing getaway from the kids and listening to the noise was very unpleasant and frustrating (-) enough that the kids were pushing the 'dirty (-) enough that the kids were pushing the 'dirty cloud' (-)was a kids hockey team staying on our floor, the noise was unreal (-) i purposely booked this hotel for family weekend for ub for the pool since i have 2 some kids

parking

cannot connect wifi with my cellphone in the room. laptop works fine.

one elevator working and had to use laundry and another location but was walking distance

the people that were racist while my kids were in the pool and the pool was very cold

the pool needs a little cleaning

if staff would've stopped kids from running in hall after 10pm

the pool was a little cloudy and could have had a few pucks /treatment put

my kids had fun playing around,nice scenery of the river,bridge,birds

kids in the pool without adult supervision.

the pool looked nice, although we didn t get a chance to try it out

too many young kids

laundry room situation was terrible

vert comfortable bed, good wifi. excellent staff. free parking

i would have liked to have had liquid hand soap at the bathroom sink and dish soap at the kitchen sink

breakfast and location were good.

full kitchen including fridge , microwave and cooking utensils

granddaughters loved the pool and playing basketball..

great kitchen

pool not available.

the kids and i enjoyed the spa pool and swimming pool

pool and how clean the place was.

the hot tub and indoor pool was a great way to start and end the day.

there were extra blankets in the room for cold nights, and wish the pool looked a little

the breakfast was very good, loved the location. so close to the venue.

gave me early check in every time and late checkout once, without added fee

very friendly staff and breakfast selections were well planned

breakfast not as plentiful as weekend breakfast

also, we were there on a sunday and monday and we looked into the spa there but it is closed on mondays and we got there after 2 on sunday and it was closed

location, quietness, parking, amenities (gym/pool)

pool area a little dark and patrons kids out of control

including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus many more

i would suggest is cleaning the pool and area around it after the remodel

hotel was exceptionally clean, staff was nice and helpful, pool and jacuzzi was clean and open, breakfast was great, checkout was easy

great service- fun for kids. love the extras!

the kids loved the pool

the gym was not available, but the pool was

the pool was a perfect temperature, and the hot tub was so relaxing after a long day of walking the

warmer pool and hot tub. location to my family is excellent.

the pool and hot tub was clean and comfortable

having to ask for room service which was hit and miss and the bed wasn t made

rooms were beautifully updated, the pool was open til midnight, and the covered parking was great

wish room service ran later

laundry room & ice room available

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

the breakfast is great! the staff at kitchen was very friendly.

also used the laundry facilities which was nice

you were able to get hot breakfast that the kitchen made and brought to you

very safe & lit up parking

very clean place the bkf was excellent pool jacuzzi was great the employee was extra

pool and gym were available and clean

they allowed us to do early check in and late check out without any issues

helpful like eventhough we had 2 nights in this hotel still they cleaned our rooms and there is laundry aswell so the staff is 10/10

gym was okay

spacious room and did allow late check out

breakfast options limited by covid protocol

the breakfast was delicious

lobby, bar , breakfast and shuttle folks made me feel welcome

whirl pool spa tub was the highlight it relaxed me

breakfast was good- i loved that it went till 11am

room ready upon arriving. staff very helpful. pool very clean with plenty of towels/

the breakfast time on the weekend. wish it was a bit later.

the pool and work out room was great

the guest laundry was a definite plus

beautiful room and bathroom, good breakfast variety, excellent coffee available at all times.

kids loved some down time in the pool

i like the hot breakfast and that they had a fitness room, swimming pool, laundry room and free parking

service, friendly staff; great location; our request for early check in was accommodated - we were able to check in around noon instead of the usual 4 pm

lied about the fitness center being open, and the free crib, they didn’t even bring it up when we arrived

closeness to seneca niagara casino

we enjoyed adults only time

all the amenities, casino, spa, restuarants, pool, and the grounds.

we loved all of it...the bar with music, the big screen

the front bar was clean and great bartender

nothing to do for kids really but that's okay

loved the pool plus the staff was friendly and the room was perfect

location to the casino

we loved the exercise and pool area

wifi was difficult to connect to and confusing so i was not able to use the wifi, even though it

quite nice my kids make lots of noice and happy enjoy the room and views

were told about the pool hours when we checked in, but when we asked to access the pool half way through our stay which

the home2 suites have kitchens and living quarters in the room area

the kitchenette and the divider

we also liked the pool and gym and the breakfast was awesome

staff was very helpful and friendly. room very nice. great breakfast

location and enclosed walkway to casino.

three elevators, two free bottles of water, very friendly maids, large swimming pool, 24hrs gym, average cost for self parking

good people, comfortable, room service notifies me that they would be on their way as they were late

beverage area in the lobby was unmanned , which was annoying, since there is no restaurant/ bar on site, except the rainbow forest , which seems more suited to children

complimentary wifi

it is walking distance to the falls and downtown and the casino

advertise having onsite laundry, no laundry detergent available for purchase

very close to goat island and casino, but also very walkable to falls and other attractions

room, clean, has everything you need, “delicious breakfasts, a gym, parking, coffee maker in the room, and an iron with an ironing board

the gym is spacious and clean

beds and pillows are super comfy are brought and the complimentary breakfast in the morning was awesome

hot food was hot at breakfast but cold items should be on ice such as fruit and yogurt

free guest laundry room only has 1 washer and dryer

the kids has a blast

no gym available

breakfast, the restaurant and the location.

kids enjoyed the pool

very decent breakfasts, also the hotel has a bar downstairs which is really convinient

pool and restaurant attached to hotel were great

laundry services: i think, this was just kept for the name sack

location to the falls and restaurants. the spa. the room service breakfast was very nice

the valet parking was an extra perk found most appreciated

location, buffet style breakfast, historical site close to the border, very quiet area safe parking

to niagara falls, historic 19 story building with sky lounge views, bar lounge, decor, secure parking, felt safe

was close by to casino and restaurants

breakfast cold and limited

breakfast was great and had

visitors (adults and kids) were playing ping pong past 12:30am

breakfast was very good and the staff for breakfast was

breakfast layout

hotel is always accommodating with our requests, which is mostly a late check out after a very late night at the casino

we liked everything but but the indoor pool seemed to be too out in the open.

pool water was too cold for me!!!

was no laundry

long as no one was there before you there will be plenty of water

close to airport, staff was really nice, upgraded my room for no reason, shuttle to airport

late check out for $25 until 2pm.

due to covid the pool and fitness was closed as well as breakfast area however bagels yogurt and fruit was provided

i stated it is a bit dated, i didnt love that the whole room was carpeted, especially around the spa tub but no real complaints

wifi is fast also - good value

didn’t like the parking. also didn’t have creamer for coffee even tho you have a kitchen.

indoor pool and excellent bar, staff was very friendly and helpful. excellent breakfast buffet.

not a heated pool and i wish they have a better list of food

this after the kitchen fryer breaking down and our wings taking over 1 hour to be served

the restaurant and bar offered great food and drinks at an affordable rate

free parking and in front of my room door

loved the jetted tub but would suggest adding a metal handle bar to assist someone getting in and out of it for safety

room service were not provided to make up the rooms

the room service was quick

made to order breakfast was as pretty as it was delicious

that the pool wasn't open

wasn't really a big deal but the kids were really looking forward to jumping in the pool after a long day of walking at niagara

very friendly staff very good hot breakfast

good breakfast

proximity to the airport...free shuttle...very helpful staff.