clean, welcoming helpful staff, spacious room, excellent wifi. very good communal area

although it was supposed to have a restaurant with room service, when i asked i was told that they don't have a restaurant on a sunday

the gym could use a bit of an upgrade.

poor gym, weights are worn out.

didn t use the restaurant but enjoyed a pizza in our room from room service, thoroughly enjoyed our stay

this was fine but usually when staying in a hotel it’s nice to sit in reception or in the bar and have a drink

nice bar area

peaceful, comfortable, great location lovely room, beautiful gardens, great bar and restaurant

but there are standard bar fare if the a la carte is not

ev charging points in car park

wanted more time to enjoy the delicious, exceptional breakfast

great location and great decor / ambiance. very helpful and friendly staff. excellent breakfast.

the continental breakfast was superb in terms of quality and variety.

we appreciated the parking permit too

decor and room layout was excellent as was the room service breakfast

dinner for myself and my 2 children so that i should choose from the main menu rather than the kids menu - needless to say that the amount of food was grossly excessive/unnecessary for our party

room a bit small. quite dark lighting. no room service after 9.30pm

the clifton bar had the same wonderful view as our room

keep having weird sounds from the wind, no heater in the toilet, laundry took very long time, light is not bright at all and we can t work

disused floor by mistake as i was greeted with missing carpet, a plywood floor and piles of dirty laundry

room service was offered second day but we were not ready to come out of room so it did not get

lovely homely waiting area but small a small bar but larger breakfast room

mini bar available but i ordered a sandwich and fries to eat in my room with a drink and was very

the free wifi connection is very good

they serve up a great breakfast in their lovely dining room or bar area and the wifi is great

great breakfast, room very clean

if you re driving parking in this area is a nightmare - not a problem if you re staying here - the hotel has ample

of the wifi was really bad - i was getting disconnected every couple of minutes and the speed was very

the breakfast was ordered the night before and was all presented with no delay

square hotel was a perfect place to stay in the interim, comfortable, quuet and with excelkent wifi

reliable, free wifi was appreciated too, as was the great vegetarian breakfast

paid wifi is disappointing in this day and age

wifi could have been better

beautiful building, bar area, location and staff

the corridors seemed to be full of laundry bags during the day, don't know if this was in relation to the ongoing works but it made

d the bed was ultra comfortable)

although we didn't spend any time in the bar or dinning in the bistro it appeared to be a nice, relaxed, and intimate setting

bathroom was outstanding - great wifi dinner was awesome

i ordered room service and it was delivered on time and was lovely

conditioning in the room made it really comfortable when getting ready and during the night, the wifi worked great

very clean. staff were attentive. breakfast was brilliant. great location

bed very comfortable good choice at breakfast bar prices reasonable considering the position of hotel right in city

couldn't connect to wifi was only problem

wanted to order some food at 11:30 but was told kitchen was closed

bar and seating area really welcoming

room service menu was pretty poor

where on 2 nd floor and looked over reception bar area , would like to be higher so can have a better

room was spacious, clean and had everything as well as the option to have room service but also throughly enjoyed the breakfast downstairs in the restaurant

staff, breakfast, room was gorgeous, bed comfy, beautiful inside, location spot on & it had a gym

no option for late check out

good wifi, good facilities if only they're free to use

loved it. gym was also great.

being able to have breakfast

friendly helpful staff great gym/ pool

finally, there was a total lack of wifi which was unexpected in a smart hotel - it must have gone on holiday with the alexa which was

early check in was available which was quite convenient

i am very satisfied with the great location and t he gym.

suite was fantastic - massive space and kids were excited to try a bath with a tv

location, size of the rooms, gym, breakfast

brilliant location, facilitated an early check in and brought a cake for my friends birthday

we eventually had a room the walk to it though the corridors was littered with dirty plates and laundry piled up outside every room

laundry and cups etc in hallways while housekeepers were cleaning rooms in hallways

offered early check in also complimentary drinks

staff, spotless room, lovely bar & perfect location - plus very good value

a longer bar opening in the evening would be good met some people and we decided to have a nightcap together

was a nice central area ,the restaurant was nice and the spa and pool were wonderful ,the room was very

to the hotel, but by booking with booking,com i discovered that i had to pay extra to use the pool 10 p

restaurant food and room service

where reception was as main door does not have clear signs, music in bar to loud for early evening as could not hear guests we were with

was a nice central area ,the restaurant was nice and the spa and pool were wonderful ,the room was very

the bedsheets, bath, toiletries and mini bar - all the little touches of a 5* hotel in a cosier and more unique accommodation

great bar and cafe, cocktails and brunch in the morning were perfect

nice bar on the ground floor

the bar had excellent drinks

beautiful building with lots of character and we really enjoyed having a bar and lounge to relax or grab a drink before dinner

staff were lovely, excellent location, room service for food.

i had enquired about having a room available for early check in so we could get changed and we were accomadated this which made a huge difference to

had sent a message asking about the possibility of early check in, but no one responded

wifi did not go very well

we were able to get room service late, and the room was comfy and clean

great value, clean spacious well decorated rooms, good facilities (gym, pool table).

pull out couch matress was uncomfortable, suitable only for kids

early check in options available, despite requesting this at the point of booking

gym too small and under equipped

games available for kids and families in chill out area

loved the room service

though it wasn t obvious how to get to the hotel from inside the car park) and there were ev chargers which made it even better

free parking. excellent location. clean and comfy room. free wifi. great staff.

room, cleanliness, bar and cocktails but most importantly the staff

reception, early check in and friendly.

kids loved pool area

excellent, unrushed breakfast with wide selection

food was amazing and the room service was faster than expected

tried to call room service at 00:20 and there was no answer, no information in the room from what i could find

& easy early check in as i'm a member which was definitely a bonus

gym

very good wifi to get some work done in the lobby or in the room itself and a pretty cody

we arrived early but were immediately offered early check in and then rooms next to each other

the restaurant and bar was comfortable and convenient

the hotel was fab! perfect for what we needed and enjoyed the room service!

ble football, 2 gaming stations).

the room service/food was exceptional i enjoyed every meal i got

family rooms have really comfortable pull out beds for our kids and plenty of room

lovely comfortable stay, hotel bar staff so lovely and friendly and happy hour was brilliant and a really nice touch

location. early check in

bar food was ok

gym was well maintained and a great bonus

room service was prompt, they provided ice for prosecco at the bar

good gym facilities too

very good breakfast

can get early check in if you register your email with ibis group

in the restaurant and bar

bar downstairs great

have late check out for no extra charge

breakfast was excellent value for money and offers a wide variety

good hotel with family and kids ..and large parking to

this included at check-in, again at breakfast, and at check-out

facilities and option to join as an ihg member for late check out

better choice for vegetarian breakfast would be good.

we were right next to the front door and eating area but heard no noise the next morning when breakfast stared

wifi was not brilliant.

room and twin beds were very comfortable the room had a temperature control screen excellent free wifi pool area was beautiful and very

restrictions of times for kids in the swimming pool

clean swimming pool, beautiful changing room and excellent gym

restrictions of times for kids in the swimming pool

we chatted & had a beer in the bar with the boys (owners) when we checked in & they're great, very welcoming

great for a adults weekend great bar and staff we was considering delaying going to our event because we was enjoying the

great for a adults weekend great bar and staff we was considering delaying going to our event because we was

were friendly and a cracking cooked breakfast in the cafe bar in the morning (not included) ideal location for gig in the marble factory

bar the surroundings, were excellent

food quite expensive and no free wifi

unsupervised kids in pool, wete running riot

staff were fab, pool was lovely and kids had great fun

swimming pool quiet and well maintained, bedrooms was huge and comfy beds

customers service was excellent and good facilities with the use of the pool and gym.

staff were great and really went above and beyond, accommodated an early check in and even upgraded the room

welcome was warm and friendly, the room was clean and adequate for what we needed, the bar was nice and the prices very reasonable

the bar area was lovely and the room was huge, clean and had everything we needed including usb

they have a bar & starbucks, which was a lovely added touch, to grab as coffee as we left

the bar lady claire was brilliant lovely lady goes along way

away with 9mates on golf trip

parking to rear of property, friendly staff, great bar and tasty full english breakfast

- excellent standard- tasty- good choice staff - very helpful - excellent bar staff location - easy to find- very quiet- ample parking bedding - clean and comfy

comfortable room good value nice bar good choice of drinks and food excellent staff

i didn't take names sorry but the young lady behind the bar on tuesday night was kind and friendly and so was the young man when i got there

breakfast delicious

lovely breakfast

pub that has been tastefully renovated into a stylish comfortable space offering both great bar and food areas

the helpfulness of the staff especially the manager and one of the bar ladies who helped me locate my lost phone

were lovely and staff exceptional evening meal were lovely in the bar and redtauran everyone was very

spa facility

and fresh refurb, quiet atmosphere, friendly staff, very generous breakfast , good food at the bar though bit pricey, but good quality so understandable

pool was a bit cold

teasty breakfast, everything was fresh and good quality

large bedroom, big tv and great facilities (pool and breakfast!)

asked to speak to the supervisor and they agreed to give us a late check out time for free which was wonderful

despite advertising wifi it is not possible to get it in all parts of the hotel.

clean , comfy, helpful friendly staff great bar and breakfast - good food and drink

the bed was amazing!!! jacuzzi in the bathtub was a surprise. the bar is relaxing. thanks

dn't try with laptop)

flexibility on early check in which, given it’s at an airport, seems wrong

clean, lovely room. great gym. easy access to airport!

they told me about breakfast to start at 4am but till 5,30am no hot food to be seen

friendly service, great gym, nice food offering, quiet room and comfy bed, spotlessly clean

outside of the hotel on the road so i could run in and ask if we could drop off our luggage on an early check in

the bar could of done with a little redecorating.

when trying to order room service we had to use our mobile

poor mobile reception

wifi was very slow and intermittent

super fast and trouble-free

pleanty of free parking on site was a boon too

breakfast, delicious with large choice

helpful pleasant staff, comfortable room, very nice lounge and bar area, loads of off road safe parking, and a nice dining room

location, very helpful, and friendly staff, great burgers and treats for kids

wifi was very poor before the power cut and non existent after

the kids adored the swimming pool

we had to flag down a waitress just to get a kids menu and again to ask for a drink, we d been there 20 minutes by then

the golfers were a bit anti because we had dogs, but the groundsmen were very helpful and fair.

helpful friendly staff. beautiful surroundings. comfortable warm room. good wifi. good parking.

from being able to book early, friendly helpful staff, sauna, steam room, swimming pool and gym

parking easy and friendly helpful service

comfortable, good facilities, safe parking, great

an ev charger that doesn't work when you get there is really not great

choice of breakfast food was minimal and not much choice for kids

facilities, very clean, friendly staff, free parking, good price, couldn t fault it in any way

there was lots of car parking space

has gym, bar and not far from magor

the bar we used was friendly staff again it was safe

there was a laundry on site and an excellent restaurant and bar

laundry room available (requires chips though)

very comfy, loads of room for a family, lovely kitchen. low price.

room spacious and confortable excellent breakfast good kitchen dinners are very good with good different options amazing staff friend and competent

the kids area was exceptional

convience . onsite ev charging, so i left in the morning with a full battery for our holiday.

food at the bar was amazing. would definitely stay here again.

the kids screaming in the bar

the play area was great for the kids, would definitely

we appreciated the ev charging points

a small park would be brilliant for kids

but the best one was the staff, from the reception to the bar every single person was helpful and friendly

the spa facilities and the amazing views

laundry trolley left in doorway by restaurant toilets

wifi login relies on a discontinued cloud service so doesn't work on some devices

wifi useless

just not recommended to anyone for business toilet and shower on the corridor wifi not working no restaurant nearby and the

noisy next to the road, wifi was quite weak

nice bar downstairs

weekend stay at beaufort hotel the staff were brill, hospitality was great with ricky behind the bar annie, lucy and all the staff make you feel welcome

and manageress kindly bought us a drink as our room wasn’t quite ready even though had paid for early check in

very rude, we were told twice on the phone we could check in early as we were attending a wedding and driving a long way

nice bar area & was able to watch the football

the staff were excellent , lovely bar i can't comment on the food as i never ate there.

the restaurant meals were excellent and the bar was very relaxing

dinner and breakfast were both great and the menu had a very good selection of dishes to suit all tastes

staff were wonderful. steak perfect. large choice for breakfast.

old building, beds very comfortable, breakfast was lovely, lovely bar area nice and cosy with a log fire will stay

staff were lovely, and breakfast was excellent

friendly attentive staff at reception, bar and breakfast. couldn't do enough for us.

a very short stay over for early bird flight but inder on reception was totally lovely, and room service

the bar was still open

location ,room bar area

service in the bar area. we were forgotten a few times although the staff were very apologetic

breakfast was delicious

position was good the staff were polite and helpful arranged a taxi to thornbury golf club and when no taxi was free to collect us the owner kevin came and got us himself the

was great, breakfast was 10/10 & the atmosphere in the bar on the evening was spot on

such great value for money and breakfast included

traditional pub b&b that offered a great location, excellent breakfast and great value for money

the dinner was of a very high standard and breakfast was great

beautiful setting, first class room, lovely friendly efficient staff, plenty of parking.

the wifi was excellent

were taken on a short tour of the internal facilities to show us where the dining rooms, lounge, bar and gardens were

ef) on site

when we returned to grasmere court in the evening we went into the bar and were served by a lovely, polite young man, kieron

relaxing, small bedroom/bath, however, bar and restaurant provide comfort

full english breakfast was really really tasty, even the hash brown and tomatoes, which are normally bland in a

warm welcome, helpful staff, comfy beds, cosy bar and absolutely delicious fresh-cooked breakfast served with a smile

breakfast more than adequate and enjoyable

everything but breakfast could’ve been better

i attended for a wedding and so needed early check in which they accommodated hassle free

bed comfortable,shower awesome and bath huge,breakfast amazing

breakfast was great

stopped here a few times whilst playing golf at celtic manor, each time has been great

we parked our car at a farm in the village who do airport parking/transfers, so convenient and a great service - www

ud83dude01 each apartment /room had separate access with a parking space outside the door so it was very private

parking outside the individual rooms for added security

d very comfortable) and the breakfast was excellent

tv reception not good and wifi kept dropping off