size of room (429 lakeside lodge). kids loved it.

pool is big enough to do laps, the gym is big and has all the facilities, sauna, steam room, golf course, lakes and surrounding area is beautiful

location with lovely historic buildings - very well equipped leisure centre - good room with fast wifi

loved the buffet breakfast and the spa facilities. very friendly and helpful staff at reception.

parking was a bit of a nuisance, poor signage, had to move my car once checked in, which was

always accommodate an early check in if rooms are ready

bar was great and the hotel is located right in the middle of the town

location was perfect . staff were friendly . bar was nice, had the golf on

nice bar area & was able to watch the football

it there great place location the staff the food the bar is great our favourite place to

breakfast very good value, friendliness of all the staff, a special mention for kirsty.

breakfast options were brilliant and so tasty

there is a large covered bar area and a fire-pit for when the weather might be less clement than we experienced

we have an evening meal and breakfast - both were superb

we were eating in the bar as the restaurant wasn't open at the beginning of the week, but still plenty of choice

spot on, comfortable bed, fast wifi

comfortable well laid out clean room good facilities, good wifi and easy check in and car parking meal at sawyers over the car park was ok limited choice but

out due to covid packed bacon rolls, yogurt, fruit, cereal, bottles of pure orange , breakfast bar and coffee

the children area with the reading corner was a good idea. kids gift packs were nice.

very good breakfast with plenty of choice

plenty of parking and ev charging points

but there are standard bar fare if the a la carte is not

gardens and bar were lovely and very chilled for a nice aperitif

accommodation and location helpful and friendly staff the waiters and bar staff were very

evening restaurant deserted, there wasn’t really a bar area

bar service and breakfast service were attentive

- excellent standard- tasty- good choice staff - very helpful - excellent bar staff location - easy to find- very quiet- ample parking bedding - clean and comfy

i didn't take names sorry but the young lady behind the bar on tuesday night was kind and friendly and so was the young man when i got there

away with 9mates on golf trip

parking to rear of property, friendly staff, great bar and tasty full english breakfast

immaculate. great staff assisted with early check in after a long driveud83eudd19ud83eudd19

they have a bar & starbucks, which was a lovely added touch, to grab as coffee as we left

staff were great and really went above and beyond, accommodated an early check in and even upgraded the room

friendly and helpful staff, bar food was delicious, very comfortable beds, good size car park

however, asked politely if early check in was available, and emailed twice prior, as we were attending a wedding at 3

room service over longer period

our room was spacious and elegantly decorated; the grounds were beautiful; there was secure parking on site; exceptional and attentive staff

we really enjoyed exploring the gardens in the morning sunshine after our excellent breakfast

beautiful place,nice specious rooms,wonderful breakfast

en though the parking was frankly right in front of the room) and this is something i expect to be offered

good the room was also really clean there are also so much activities to do there is spa ,pool ,kids cinema and so much other things to

ordered room service & at 16

a great place to stay after our trip to cardiff. excellent spa facilities and breakfast .

excellent value for money great gym and pool requested a dvd player which was bought to the room and installed within 5 mins staff

friendly staff and spa / fitness gym was great

wifi weren t strong, and i had a problem with payment, there was miscommunication, which should

also at the pool they gave towel to use each time, meaning i didn't have to use the one from the room when

check ed in room was not ready we were early reception said is is early check in

location, staff were great, swimming pool was essential for my daughter to enjoy and she did just

staff very helpful. staff went above and beyond. swimming pool gym

the staff were very polite and nothing was too much trouble. we enjoyed the breakfast.

i went into the bar area afterwards (cobra beer on tap

there was a good choice on the menu, which was very reasonably priced along with the bar prices

perhaps some cereal on breakfast menu

fab fab great food good bar good hosts . rooms great

breakfast was lovely, rooms nice and beds comfy

traditional pub b&b that offered a great location, excellent breakfast and great value for money

was great, breakfast was 10/10 & the atmosphere in the bar on the evening was spot on

breakfast was delicious

and staff are all very friendly, location is perfect, breakfast was really good

parking easy and friendly helpful service

comfortable, good facilities, safe parking, great

reall friendly staff and breakfast was awesome

spa bath needs updating looking tired and several jets not working

really nice bar area

room was great , staff were fantastic . lovely bar and outside area

were incredibly friendly and first class food, we had breakfast and decided to have evening meal both nights

kids had to be out of the pool by 6pm

everything, the bar is lovely, the staff are all so helpful and polite

the pool was a nice warm temp and an excellent jacuzzi

room was ok, bed comfortable, free wifi was good, en-suite shower room was well equipped

fact that we had specifically searched for and booked a hotel with pool- but when we got there, we were told that pool wasn t in operation - which defeated the

the parking was excellent

to the hotel, i think with all the grounds there could be a little play area outside to keep the kids

staff were fantastic, room impressed me, breakfast very good

the bed was very comfortable. the breakfast was nice. nice and quiet in the room. good shower.

location, very helpful, and friendly staff, great burgers and treats for kids

wifi worked excellent

did not use the gym but it appeared to be really small but all other facilities were fantastic

the rooms were a good size. it had a 24hr bar and served food as well.

there was also a free gym on site

didn t use the restaurant but enjoyed a pizza in our room from room service, thoroughly enjoyed our stay

great hotel, great pool and 1st class breakfast

excellent. the restaurant & bar are superb. staff were fantastic

to many kids aloud in the pool at one time

wifi coverage could be better

very good value bed and breakfast, great facilities and kids loved pool

double bed was amazing for the kids

kids would have loved hot choc from coffee machine.

this included at check-in, again at breakfast, and at check-out

we were right next to the front door and eating area but heard no noise the next morning when breakfast stared

moved us rooms and added another so we could have inter locking rooms with the kids for more space

bar food was great

the hotel itself is lovely, featuring a charming atmosphere and a nice little gym for those looking to stay active

there was a lot we didn t even take advantage of: the bar downstairs looked well stocked

we couldn t find the gym or swimming pool also the tv was trouble so we couldn t find youtube but overall it is good

at first i thought it was the gym but the times didn't match

and bar has a had a refurb, much more modern and very clean

there are elevators and small kids play area with some playsets, it will be great

so it wasn’t just basic tv, hubby could watch the football and little one could watch disney kids

the pool clean and gym were good

as free dinner, food poor quality , the coffee machine didn’t work so no coffee at breakfast, kids eat free but the menu for kids was so limited well nothing on it

room service was a bit slow

the bar staff the waitresses the golf course everything has been sensational

swimming pool crammed full of kids

all was good but kids activity a bit expensive

facilities, staff, golf, olive tree restaurant.

breakfast the following morning was superb a wonderful selection with something for everyone,

we had the deluxe with connecting room for the kids which was great

i was also very kindly upgraded free of charge to a fantastic room with stunning views over the golf course, which was a lovely surprise

om people s room service) which weren t promptly cleared

everything exceeded our expectations & the breakfast at the olive tree was so plentiful & varied that it was impossible to choose what to

bar staff waitresses, reception

kids liked their welcome crisps, sweets etc

spa pool would be good and more seating outside

the pool and gym

staff was absolutely friendly and made my kids welcome to, normally some places don't like kids playing around but the filton hotel made them

room service was exactly at the allocated time on our request form

the breakfast was great, we got room service which was a nice additional option to have

the mini bar well stocked, but as you anticipate a little pricey

wanted more time to enjoy the delicious, exceptional breakfast

was a very very loud man in the bar who kept shouting all afternoon long making it impossible to have a cup of tea in peace

on the first evening we had to have room service because of high winds and rain closed the outside marquee

plenty of car parking space

excellent room service for breakfast - ordered one day and arrived both mornings of the stay

the rooms, restaurant, grounds and parking facilities are excellent

got room service instead, though, which was fast and easy

nice mini bar was a good touch

stayed for 2 nights and room service needs a big improvement

great room service. very comfortable stay.

dirty carpet in room no aircon no lift wifi security had to log in every time you used it. .

ich was the entire period of my stay)

dinner for myself and my 2 children so that i should choose from the main menu rather than the kids menu - needless to say that the amount of food was grossly excessive/unnecessary for our party

the receptionist about this and merely got a “sorry” this was the first night away from my kids and i was hoping for a good nights sleep, but it was terrible

requested twin beds for teenage kids but received a very abrupt email stating twin not possible unless i upgrade to deluxe room at

off lift to third floor and it had laundry placed everywhere, looked like i was in laundry room

excellent view and bar area, and great breakfast

i very much enjoyed the lovely products in the bathroom leaving feeling like you have been to a spa

bar and restaurant prices were not excessive for the quality and service

breakfast was beautiful and filling

stony courtyard for parking might benefit from a little path to make it possible to wheel suitcases instead of having

food served was delicious, the evening meal menu didn't match the choice or value of the generous breakfast which had a wide range of options, any of which any could be requested

breakfast deadline 09:00

can charge a fortune for parking so it was great that they only ask for 10 a night and plenty of spaces available

also room service food arrived cold

square hotel was a perfect place to stay in the interim, comfortable, quuet and with excelkent wifi

parking in hotel car park and having a dog were extra daily costs but not unusual for bristol

fabulous bedroom, bar and restaurant. would recommend staying here. best hotel in bristol

great bar and cafe, cocktails and brunch in the morning were perfect

the bar had excellent drinks

beautiful building with lots of character and we really enjoyed having a bar and lounge to relax or grab a drink before dinner

bar and staff are amazing, fantastic decor, great vibes and really friendly staff

wifi could have been better

there were always laundry bags lying around in the hallways

excellent wifi

room service and restaurant food was challenging to order and have out of conventional supper hrs ( (+) didn't eat in the restaurant as there was a function on but room service was quick and good (+) room service was excellent (+) unfortunately the restaurant was closed for a private function, but i had food via room service and it was lovely (-)lack of room service, but was around 9pm when tried ordering. (+) everything was clean and great service from the staff, room service breakfast was excellent (-)myself to room service breakfast (*) ordered room service and didn t get what i ordered but ate anyway ud83eudd23 would definitely return (-) i couldn't walk far so room service was the next option

reliable, free wifi was appreciated too, as was the great vegetarian breakfast

early check in was available which was quite convenient

the gym was good by hotel gym standards.

bar was decent enough too

very good location, nice bar on the second floor, comfortable and helpful staff.

bed was really comfortable but the kids' sofa bed was quite creaky, nevertheless, they had a good sleep and really enjoyed their stay

beautiful little hotel with gorgeous rooms. room service was quick and tasted good

d the bed was ultra comfortable)

i also liked that the hotel offered you a free drink from the bar in exhange for skipping room service, environmentally friendly and appreciated, good initiative

no mini bar or snacks!!ud83dude0f

the room service from the bistro was fantastic, the room service from the bar was equally good

lovely atmosphere in the reception and bar area

they always talk to my kids and make them feel welcome and 'grown up'

location was perfect reception area and bar with lots to do pool etc really top notch

great modern property central location nice rooms 24 hour bar games area

we didn't pay for breakfast as it's seemed steep for 2 adults and 2 kids, £15 per head

hotel with again nice rooms, fair gym at ground level and a wide variety of options for drinks and food second time we have visited

bar in the lobby wasn t always staffed

nothing really. the only slight negative was room service as the food was not at all warm

room was spacious, clean and had everything as well as the option to have room service but also throughly enjoyed the breakfast downstairs in the restaurant

central location - hotel gave a complimentary late check out at 12noon- super friendly and helpful

staff at the bar were amazing so friendly and food was outstanding

the room was ready early and they gave me an early check in

reception, early check in and friendly.

considering one of the factors of booking this hotel was the late check out

om service and breakfast)

location,parking,early check in and check out

not being attained chipped skirting graffiti on walls terrible artwork mismatched lighting maids laundry carts all over the place all day and night trays left outside rooms on floor until 3pm

can’t fault our stay here. great room and was ready for early check in. fantastic location.

breakfast was excellent and the hotel is beautiful old but modern building...staff were fabulous

room clean and tidy. excellently situated for the city centre,. breakfast excellent.

gym, steam pool big hot tub

the spa and gym are way above standard and enjoyable

the only other down side was that they weren t offering the light bites on the room service, so we didn t have tea

it was lacking in flavour, quite bland yet expensive

the gym was a little small but adequate, the spa area was very nice so worth a visit.

kids loved pool area

breakfast was amazing , swimming pool as good kids enjoyed it

gorgeous bar and quiet comfy areas to sit and work if needs be

very comfy bed, great location, very friendly staff, very clean hotel, bar area very good.

enjoyed the gym breakfast and lunch

the fact that wifi is then to be paid extra is annoying - surely in the overall price complimentary wifi can be

value, big suite, clean and tastefully decorated, comfy beds, friendly staff who even treated my kids to welcome

lovely bar and restaurant, as well as gym facilities

the gym was exceptional with a good variety of modern equipment

realise that wifi wasn't free so ended up paying for it accidentally, however having said that the lady at the

room was amazing, room service was amazing

perhaps more choice of coffee in the room and extended room service menu

the free wifi was the best we've ever had in a hotel

staff were friendly, facilities were great, (for instance the gym) and food was brilliant (*) nice gym (*) good enough gym (-)a spa and gym woukd be nice. (+) facilities are excellent, including the small but well equipped gym (+)great location, excellent facilities, good gym, friendly desk staff (+) there was also a little gym which was a nice surprise (*) only slight criticism was the gym was not that comprehensive (-)no mini bar, bathrooms are dated, no gym (-)gym opening could be earlier in the morning to enable time for breakfast after a workout gym bike

comfortable room. bar staff friendly. cocktail bar had good music.

problem really was 2 portions of inedible room service chips

not hundred percent clear around room service

the bar area is nice and relaxing

location was perfect. rooms were nice and clean. the gym was modern and more than adequate.

shower only rooms wifi speed

wifi connection

the room was convenient for a family with 2 kids

good location / excellent food and room service will definitely be back

better room service menu. had to go to tesco as we were 5 mins late for full menu.

room service had good selection, and the breakfast was very good

the only option for late check out is 5pm for £30, would be nice to have other options of extra

breakfast not replenished quick enough

we arrived early and we got an early check in

breakfast was excellent value for money and offers a wide variety

to do early check in you need to pay extra and free wi fi for 24h unless you sign up to their chain

gym and pool are bit on the small side but that wasn't why we stayed there

friendly and efficient staff and early check in.

into the resturant for breakfast and the big sign advertising pancakes then only having them on 1 day from the 5 we stayed

from some facilities issue

clearer that by hanging sign on door i was actually ordering room service breakfast at 5 per tray rather than that you wanted advance notice of our breakfast

great for a adults weekend great bar and staff we was considering delaying going to our event because we was

bar the surroundings, were excellent

we chatted & had a beer in the bar with the boys (owners) when we checked in & they're great, very welcoming

given a free drink from the bar on arrival

great for a adults weekend great bar and staff we was considering delaying going to our event because we was enjoying the

the bar was nice too and very good service

spent the evening in the bar area and was shocked how cheap the drinks were

room clean and bar area very impressive, lovely stay

for them a lot better than the victoria hotel 24 /7 more comfortable and cozy there is a nice bar down

small bar if one would like to socialise with more than enough space to extend into larger lounge, (could

bar staff decided to close its draught beer pumps for cleaning at 10

plates left outside doors in the corridor and not collected by room service until after we went down for a meal at 6 pm

wifi didn t work on our floor and bar/restaurant closed at 9.30

before, it s central and it s in the town we live, great to have a cheeky night away from the kids for great rates and it has a lovely restaurant and bar

i could not get food from the restaurant or even a sandwich from room service as the kitchen was closed