size of room (429 lakeside lodge). kids loved it.

pool is big enough to do laps, the gym is big and has all the facilities, sauna, steam room, golf course, lakes and surrounding area is beautiful

location with lovely historic buildings - very well equipped leisure centre - good room with fast wifi

loved the buffet breakfast and the spa facilities. very friendly and helpful staff at reception.

parking was a bit of a nuisance, poor signage, had to move my car once checked in, which was

far from anything but wasn't described like that, when we arrived they didn't prepared beds for kids

breakfast

facilities, very clean, friendly staff, free parking, good price, couldn t fault it in any way

an ev charger that doesn't work when you get there is really not great

i did have breakfast which was good but could have been warmer

it there great place location the staff the food the bar is great our favourite place to

nice bar area & was able to watch the football

very rude, we were told twice on the phone we could check in early as we were attending a wedding and driving a long way

always accommodate an early check in if rooms are ready

friendly staff ,good food good bar prices

really good choice of breakfast food. service was excellent

i attended for a wedding and so needed early check in which they accommodated hassle free

we had dinner in the bar in the evening and breakfast in morning, both were good

staff amazing, as was breakfast. room clean, spacious and comfortable. parking excellent.

location good for celtic manor golf, and the amenities of cardiff are a short drive away

gardens and bar were lovely and very chilled for a nice aperitif

accommodation and location helpful and friendly staff the waiters and bar staff were very

nice bar area

but there are standard bar fare if the a la carte is not

we appreciated the large and comfortable bed, and the ev charge points (11kw, paid separately)

room was spacious, bed comfortable, breakfast plentiful

the wifi coverage is patchy in places which is important for me as i need internet access for business

great spa / swimming area

near to the leisure facilities which was fantastic for the children and great atmosphere in the bar over the weekend of the

lovely spacious ambience in the main reception and bar areas, beautiful gardens, lovely rooms.

at first i thought it was the gym but the times didn't match

ce: check out possible until 11)

good choice breakfast menu

the hotel itself is lovely, featuring a charming atmosphere and a nice little gym for those looking to stay active

helpful staff great selection for breakfast

hotel was great we tried swimming was ok gym.very basic but is ok

pool and gym were good, would be nice to have a little more - jacuzzi, sauna etc.

as free dinner, food poor quality , the coffee machine didn t work so no coffee at breakfast, kids eat free but the menu for kids was so limited well nothing on it

nice size pool and a mini gym

beds a bit hard. rubbish wifi

om people s room service) which weren t promptly cleared

were too high i guess - i was expecting a spa but more of a swimming pool vibe including full of kids, hopefully that's normally the case - it was half term

massage parlour), restaurants, mall, secure parking, to outdoor games for children and multiple golf courses its just amazing

staff friendly and efficient spa was lovely shuttle bus was a great service to the twenty ten course

the facilities are excellent

it was lovely for the kids back then and the same even now

the room service was quick and food was good

it was lovely for the kids back then and the same even now

activities were great for the kids

and the bar afterwards with live music on a tuesday night was a happy surprise

i didn t like, location ideal for a transient business stay, staff really friendly, rooms and wifi

there was also a free gym on site

ich wasn t available) 3)

where i ate a steak with a complimentary glass of wine, the room was excellent, with free wifi

lovely refurbished hotel with a bar and food service since i last stayed a few years ago

the pub and bar feels like a nice pub, with a couple of very nice local ales on tap, along with the some of the

breakfast in the morning was also incredible

found the bar end restaurant too loud, no soft furnishings to soften the sound, and i'm not sure why menus

good location, excellent parking and a good garden room

incredible welcome was superb staff brilliant - warm welcome, service superb , great banter with bar staff room was very comfortable, clean , luxurious , everything was

the bar area was lovely and the room was huge, clean and had everything we needed including usb

reception staff lovely clean comfortable room excellent bar area and restaurant lovely

welcome was warm and friendly, the room was clean and adequate for what we needed, the bar was nice and the prices very reasonable

in our room would have been really good but it was available in the lobby and the bar

friendly and helpful staff, bar food was delicious, very comfortable beds, good size car park

away with 9mates on golf trip

- excellent standard- tasty- good choice staff - very helpful - excellent bar staff location - easy to find- very quiet- ample parking bedding - clean and comfy

i didn't take names sorry but the young lady behind the bar on tuesday night was kind and friendly and so was the young man when i got there

comfortable room good value nice bar good choice of drinks and food excellent staff

we really liked having the friendly bar right on our doorstep

located in the centre of caerleon, with plenty of parking

super menu and the bar is well stocked. staff are all very helpful.

very little. i think i preferred the old long bar layout.

on the first evening we had to have room service because of high winds and rain closed the outside marquee

friendliness of the staff and the ambience of the bar and dining area

food and drinks of a night time served by the bar staff was brilliant, attentive and friendly staff

it was our 1st stay at the aztec hotel loved the spa friendly staff it was amazing will be back

room was large with loads of desk space and excellent wifi

wonderful little gym with everything we needed

and because the card machine doesn't work on the floors, you still need to go down to the busy bar to order and pay for your food even if it's to be delivered to your room

bar fridge in the room , kids running around the lounge area

staff were fab, pool was lovely and kids had great fun

the wifi worked well

breakfast was a big hit from the kids

wifi could be better

all of the staff were excellent, so friendly and helpful. i loved the gym and the pool.

the breakfast wasn't great we found bacon & sausages swimming in grease

i wasn't aware that i have to pay to access the pool , also limited times for kids , food in restaurant over priced , tuna sandwich melt ordered and cheese wasn't melted and i

gym and pool was not included in the price of an expensive hotel

being able to have breakfast

parking easy and friendly helpful service

comfortable, good facilities, safe parking, great

beautiful place,nice specious rooms,wonderful breakfast

cause we had a do) was delightful

outstanding in every way decor comfort and size beautiful grounds staff were very helpful good parking

i understand the mini bar alcoholic items cost something, but surely a free treat could have been included in the price

that i d raise are, first, on a dark wet winter night, and first time arrival, signage to find parking and reception could be better

after our day out we spent the evening in the hotel bar with the owner and met some of his family which was lovely and we felt we were welcomed with

for them a lot better than the victoria hotel 24 /7 more comfortable and cozy there is a nice bar down

closer, value for money, staff were fantastic , breakfast and free wifi such a quirky hotel the bar area was

small bar if one would like to socialise with more than enough space to extend into larger lounge, (could

spent the evening in the bar area and was shocked how cheap the drinks were

fantastic pub , perfect location. great landlady and staff and the breakfast was great

breakfast was lovely, rooms nice and beds comfy

position was good the staff were polite and helpful arranged a taxi to thornbury golf club and when no taxi was free to collect us the owner kevin came and got us himself the

traditional pub b&b that offered a great location, excellent breakfast and great value for money

was great, breakfast was 10/10 & the atmosphere in the bar on the evening was spot on

breakfast was delcious and we were able to change to room service

breakfast was beautiful fresh fruit was amazing and lovely toast and croissant.

we appreciated the parking permit too

lovely place. nice staff. great breakfast too.

the breakfast was great, we got room service which was a nice additional option to have

were clean, big window, sustainability conscience, nice breakfast and lounge, pleased they had a gym

there was also a gym, but did not use

good wifi and central location

ordered room service

no phone in room, no room service

very good breakfast

kids would have loved hot choc from coffee machine.

good hotel with family and kids ..and large parking to

staff big and comfy beds impecable cleanless great lightness/ enough plugs very good breakfast

arrived in the evening and went down for a drink in the bar area

small english breakfast but filled a hole

breakfast was really good and hot because it was freshly cooked to our requirements

not to like very welcoming owner's and staff, very clean hotel, lovely food, amazing full english breakfast, facilities really

i went into the bar area afterwards (cobra beer on tap

there was a good choice on the menu, which was very reasonably priced along with the bar prices

the lack of info in the room about the facilities e.g. information on accessing the wifi.

throughout was delicious, the only thing would have been a bonus was a little more choice on the bar menu

managed to get room service for dinner which was great and i didnt need to leave my dog alone in the room

super fast and trouble-free

staff who checked us in was nice and friendly and both the female staff

to the hotel, i think with all the grounds there could be a little play area outside to keep the kids

plenty of parking

to the hotel, i think with all the grounds there could be a little play area outside to keep the kids

buffet breakfast with plenty of choice, ample parking, comfortable twin room, shower very

everyone else, including the bar staff, the person in charge of the wedding arrangements, the serving staff etc

the clifton bar had the same wonderful view as our room

room service very helpful

dinner for myself and my 2 children so that i should choose from the main menu rather than the kids menu - needless to say that the amount of food was grossly excessive/unnecessary for our party

location front row seat at the restaurant or outdoor bar to a spectacular view of the avon gorge bridge

the room service was quick and food served was excellent

the hotel itself was stylish, we thought the bar and garden were lovely

they serve up a great breakfast in their lovely dining room or bar area and the wifi is great

requested a top floor room to be away from bar noise

the free wifi connection is very good

lovely homely waiting area but small a small bar but larger breakfast room

were very friendly, especially the receptionist and the breakfast server

of the wifi was really bad - i was getting disconnected every couple of minutes and the speed was very

good breakfast with room service. comfy bed and nice room

breakfast deadline 09:00

wifi a bit slow.

breakfast is good and the services like pool and gym are very neat

well styled bedroom and relaxing bar and lounges

kids liked their welcome crisps, sweets etc

pool was a bit cold

placed hotel with good facilities, good parking and a superb breakfast

hot shower, tv and hifi in the room, free wifi and friendly, helpful staff

wifi is very easy to connect to and fast

was a noisy bar over the square that didn t close until around midnight

good sized tv and crucially, for me, free wifi

paid wifi is disappointing in this day and age

to hotel du vin with the intention of taking advantage of the relaxing rooms, bistro dinning and room service

bar area was clean and inviting, very comfortable

room service is available and great if you manage it, when you scan the qr code for the menu it

wifi service is seamless

friendly and helpful from the minute you arrive to the minute you leave - through reception, bar and restaurant: nothing but smiles on faces, which tells a story about working here

good range of breakfast and kids got dinner and drinks free!

staff were very helpful free bands for the kids for ice cream

the staff made this place incredible! they went above and beyond to make my kids feel special

also the young lady on reception downstairs was great as was the young man on duty at the bar and restaurant in the evening

mini gym was a real bonus: well equipped, cool, see the world go by outside - and i had it to myself

fabulous bedroom, bar and restaurant. would recommend staying here. best hotel in bristol

bar and staff are amazing, fantastic decor, great vibes and really friendly staff

the bar had excellent drinks

the bedsheets, bath, toiletries and mini bar - all the little touches of a 5* hotel in a cosier and more unique accommodation

great bar and cafe, cocktails and brunch in the morning were perfect

clean, good location, nice staff, gym with all the essentials!

the gym was poorly equipped

bar in the lobby wasn t always staffed

where on 2 nd floor and looked over reception bar area , would like to be higher so can have a better

alot of miscommunication and confusion at front of house and breakfast etc and then asked for a late check out which was paid for yet 3x we had different maids chapping our door

room clean and tidy. excellently situated for the city centre,. breakfast excellent.

early check in by email

breakfast was good

offered early check in also complimentary drinks

breakfast the bar staff and the reception staff were fabulous

great value, clean spacious well decorated rooms, good facilities (gym, pool table).

bar was really nice and well priced

location was perfect reception area and bar with lots to do pool etc really top notch

area to the self service for breakfast and not to set it up along the bar and to have more food at service for the guest and not to have the guest standing round waiting

after explaining the false alarm for us to locate the cancel button then lay down rules for the kids

the sarcastic room service lady

asked for early check in and room still was not ready at 5pm. when we arrived at 3pm

it was extremely uncomfortable for me to be anywhere near the ventilators in the kitchen

being able to have free wifi was a bummer but it honestly didn t matter that much as the hotel ad staff were fabulous and

the bar was lovely, breakfast was great and the gym was really well equipped

room, restaurant and bar were all beautiful.

gym, steam pool big hot tub

it was lacking in flavour, quite bland yet expensive

swimming pool was tiny

the spa is amazing and really helps you to relax and enjoy your time

cabot circus car park was undergoing renovations so there was no access to the ev charging points which were the reason we selected this hotel

and came back to th hotel after being discharged the staff let us order from the main menu as room service because i didn't feel well enough to go into the restaurant

staff at the bar were amazing so friendly and food was outstanding

there was no option for late check out, even though i sent a request well in advance

i liked the breakfast. also some of the stuff we're excellent. team members such were wonderful.

the only thing that was missing from the cooked breakfast was mushrooms.

staff were friendly and helpful. bar are was nice and calming

friendly housekeeper, request an early check in and room is ready at 1 pm

breakfast was amazing , swimming pool as good kids enjoyed it

very comfortable fantastic spa

very clean and comfy rooms. bar meal was delicious and breakfast. staff were excellent!

very clean staff where lovely amazing selection for breakfast

i did not use the terrasses, swimming pool and gym or the spa due to the time

great hotel. excellent gym and the food was superb.

i had enquired about having a room available for early check in so we could get changed and we were accomadated this which made a huge difference to

location * friendliness of staff * exceptional bar area * very comfortable room * good cleaning

24 hour room service

comfy bed, temple spa toiletries were a lovely touch

overpriced for 1 night especially with the hourly additional charge for early check in

not hundred percent clear around room service

the hotel was fab! perfect for what we needed and enjoyed the room service!

arrived early

wifi has no password lock.

only small problem for me is i wanted to order room service but i was advised that we have to go down and collect it ourselves instead of actually

gym facilities were a lot better then expected as

lovely comfortable stay, hotel bar staff so lovely and friendly and happy hour was brilliant and a really nice touch

quick check in, great location, amazing gym!!!

i enjoyed the bar and the breakfast, really nice bar area

nice kids’ activities on the lobby (table football, 2 gaming stations).

breakfast was excellent with a good choice of items

free late check out until 2pm was fantastic

room was ok, bed comfortable, decent bathroom, aircon worked and wifi was free

wifi didn t work in my room it was very slow and buffered

the fact that staff were easily a phone call away and the social aspect, ie a bar to go to

the only option for late check out is 5pm for £30, would be nice to have other options of extra

drink in the bar before bed .

lovely staff, easy process, nice room, will use again , late check out time was a bonus

breakfast was excellent value for money and offers a wide variety

bar downstairs great

handwash/shampoo/body wash), excellent shower all staff helpful and friendly free car parking and ev

easy early check in

meant we could visit one day and then nip to the seaside at big bad barry with the kids

they also manned the bar and were very chatty, helpful

early check in !

i liked the space in the chalet it was like being at home. the kitchen was very big.

the boss gave us late to check in and late check out

replacement bedding and towels ie laundry service amazing

and private huge place with good facilities and with restaurants laundry with 24 hr staff close by

drinks in the bar were also well priced and the barmaid and waitress was chatty and friendly

breakfast delicious

worked well for weston super mare, very smart room and bar are

warm friendly greeting, nice bar serving good food, clean spacious rooms

were lovely and staff exceptional evening meal were lovely in the bar and redtauran everyone was very

breakfast 8

bar the surroundings, were excellent

great for a adults weekend great bar and staff we was considering delaying going to our event because we was enjoying the

great for a adults weekend great bar and staff we was considering delaying going to our event because we was

were friendly and a cracking cooked breakfast in the cafe bar in the morning (not included) ideal location for gig in the marble factory

we chatted & had a beer in the bar with the boys (owners) when we checked in & they're great, very welcoming