wifi was very unstable and kept cutting out

people freindly even in thepubic bar i would stay here againbisnessbisness

bar specialises in cider so not one for real ale fans

nice bar downstairs

the wifi did not work in my room.

staff were lovely, and breakfast was excellent

food all round breakfast and dinner excellent choices and perfectly cooked

food excellent and relaxing bar and garden areas

old building, beds very comfortable, breakfast was lovely, lovely bar area nice and cosy with a log fire will stay

location was great and the breakfast and dinner we had was very nice

full english breakfast was really really tasty, even the hash brown and tomatoes, which are normally bland in a

relaxing, small bedroom/bath, however, bar and restaurant provide comfort

was visiting bath spa uni with daughter, so handy location just being 10 minute drive away

a good selection of breakfast…all area of the hotel & garden were clean & tidy

only fault i could find was that having a continental breakfast there was only toast - where i would have liked a croissant/ danish pastry

have stayed before and again had trouble with the wifi connecting on my phone

food stopped to early,no room service,no mini bar.

no breakfast room service

for late check out but kept getting disturbed by an angry house keeper who wanted us to leave

the wifi for me was slightly slow

were friendly and a cracking cooked breakfast in the cafe bar in the morning (not included) ideal location for gig in the marble factory

left me be to do my own thing, after a couple of hours i decided to join them down stairs in the bar area & found out it’s actually2 brothers running the place & both of them were brilliant,

we chatted & had a beer in the bar with the boys (owners) when we checked in & they're great, very welcoming

bar the surroundings, were excellent

great for a adults weekend great bar and staff we was considering delaying going to our event because we was enjoying the

the only option for late check out is 5pm for £30, would be nice to have other options of extra

staff recommended joining free accor rewards program, which unlocked early check in and wi-fi immediately

they offered a variety of food for breakfast

the hotel is very conveniently located for day drinking and the breakfast was delicious

breakfast was excellent value for money and offers a wide variety

d gigantic)

very spacious, great bar area and the rooms were great

wifi didn't work as we were told it was supposed to when we checked in

just managed to get food in time from room service

great location, friendly helpful staff, 24 hr room service

brilliant hotel and experience bar and restaurant superb, staff superb

delicious breakfast and our room was brilliant

we had kids that were boxing in a tournament on the 11th of june so they needed the rest

the kids' facilities in the reception are also a game changer

lighting was superb enjoyed our time at the gym, sauna, and steam room

problem really was 2 portions of inedible room service chips

the restaurant and bar was comfortable and convenient

the bar area is nice and relaxing

i feel the room service meal we ordered was quite small portions

gym

room service hours only when the bar is open and rather expensive, which was a bit of a letdown

gym was excellent too

kids loved free popcorn on arrival and coming inand out of reception

courteous staff, nothing was too much trouble the were all just a credit to you thankyou the bar was amazing too 10 out of 10 all

i liked the breakfast. also some of the stuff we're excellent. team members such were wonderful.

staff were friendly, facilities were great, (for instance the gym) and food was brilliant (*) nice gym (*) good enough gym (-)a spa and gym woukd be nice. (+) facilities are excellent, including the small but well equipped gym (+)great location, excellent facilities, good gym, friendly desk staff (+) there was also a little gym which was a nice surprise (*) only slight criticism was the gym was not that comprehensive (-)no mini bar, bathrooms are dated, no gym (-)gym opening could be earlier in the morning to enable time for breakfast after a workout gym bike

the cosiness of the bar area, especially in the evenings

friendly staff, excellent view and tio too room service!

comfortable room. bar staff friendly. cocktail bar had good music.

in restaurant and bar was excellent

car parking was a huge bonus and it was unexpected that we didn't have to pay a penny for overstaying

brilliant location and parking. would definitely book again

very helpful staff. late check out option for 10 was very useful.

staff at the bar were amazing so friendly and food was outstanding

free parking in nearby multi-story which is very well sign-posted to the hotel

gym was very small with limited facilities. wifi was sometimes very slow or intermittent.

had a complaint about the spa which was immediately looked into and i was provided with a refund, great

the spa was lovely and the staff were very friendly no

the spa and gym are a nice addition and the location is good, although it isn t located particularly close to

was a nice central area ,the restaurant was nice and the spa and pool were wonderful ,the room was very

couldn’t comment on breakfast as we booked room only, location was great.

were lovely i was given an early check in & an upgraded room

laundry and cups etc in hallways while housekeepers were cleaning rooms in hallways

location is very central, bar food and drinks were nice. receptionist helpful.

breakfast was excellent

location was perfect reception area and bar with lots to do pool etc really top notch

games available for kids and families in chill out area

modern. felt luxurious but with small rooms. loved access to the gym!

lovely atmosphere in the reception and bar area

helpful staff location discounted car parking at cabot circus lighting in the room was good for kids sleeping next door and not being

out of this world cocktails with super efficient bar

was a beautiful property, spacious rooms, the staff couldn t do enough for us including an early check in, rose petals and swans made of towels, prosecco & balloons for our anniversary

couldn't access the wifi

it is so worthed for money, especially for family with 2 kids

we loved the room and our kids loved the breakfast!

the gym was really disappointing though

room service menu was pretty poor

there wasn t anything really if i was being really picky there was no room service

staff at reception, restaurant and bar were all very polite

gym, lighting is really poor

breakfast excellent although if i was staying more than one night i wouldn't choose 'full english'

breakfast was fantastic

breakfast was great and an excellent location with friendly and helpful staff

one minor gripe; the bar closes early on sundays, which, in all fairness, we were told when we booked, but on a lovely

in a lovely location by the water it provided a relaxing restaurant, bar and beergarden with good food and plenty of space for work and play

mini gym was nice and the breakfast was awesome… with lots of options

suite was fantastic - massive space and kids were excited to try a bath with a tv

very good location, nice bar on the second floor, comfortable and helpful staff.

location, late check out for ihg members, good breakfast

personally i enjoyed the gym , well equipped

bar and staff are amazing, fantastic decor, great vibes and really friendly staff

great bar and cafe, cocktails and brunch in the morning were perfect

fabulous bedroom, bar and restaurant. would recommend staying here. best hotel in bristol

the bar had excellent drinks

nice bar on the ground floor

bar area was clean and inviting, very comfortable

the room service from the bistro was fantastic, the room service from the bar was equally good

bar had a lovely feel

wifi was not secure!!

room service was

service was exceptional, especially from india on the reception and amy in the bar

fresh fruit and a well stocked mini bar with great prices

were warned about the onsite bar and evening entertainment facilities but it was still noisier than we

free wifi, coffee, fresh milk, sherry, bathroom...

beautiful building, bar area, location and staff

no problem parking

the breakfast was ordered the night before and was all presented with no delay

located,good parking facilities, amazingly comfortable bed, reasonable breakfast well looked after

room service served later than 09.00pm. check out at 12.00pm instead of 11.00am.

wifi a bit slow.

great room service. very comfortable stay.

one next to bathrooms used by restaurant guests, directly below a noisy bar and adjacent to the laundry/ housekeeping room

room service did not come with a tray.

disappointing that the wifi was down for my two night stay and no excuse for cobwebs on the ceiling

wifi was down over the weekend

keep having weird sounds from the wind, no heater in the toilet, laundry took very long time, light is not bright at all and we can t work

all the staff were lovely and helpful always, especially with our room service requests

location front row seat at the restaurant or outdoor bar to a spectacular view of the avon gorge bridge

the views over avon gorge from our room, the restaurant and the bar are stunning

courteous and attentive throughout our short stay, including reception and dining room room

staff helpfulness. clean room. amazing breakfast

the breakfast was great, we got room service which was a nice additional option to have

we appreciated the parking permit too

), well stocked mini bar and jug of fresh milk in the fridge, friendly

the mini bar well stocked, but as you anticipate a little pricey

no room service menu in room or do not disturb signs or internal room lock.

the reception to get information on room service and restaurant reservations was problematic

no room service menu

no late room service so take some munchies if you are night owls!

also, has to be said that the room service options are always lacking here

fantastic room and lovely hotel. we asked for early check in which was arranged for a £25 fee.

and fresh refurb, quiet atmosphere, friendly staff, very generous breakfast , good food at the bar though bit pricey, but good quality so understandable

late check out at 12 noon,gave us olenty of time for morning swim and leisurely breakfast

wanted a hotel with a pool and spa, and a short distance from bath for a wind down overnight stay

i did not try breakfast, but it should be okay.

the staff were helpful and friendly. bar was good. breakfast was nice. good value for money.

good range of breakfast

breakfast bar was well stocked and the croissants were flaky

very friendly staff and a good breakfast.

kids on floor level 3 directly above us starting jumping on the floor and running up and down at

great food choices for evening meal, breakfast amazing and staff very attentive.

they were very welcoming and understanding, the breakfast was absolutely delicious and adam made us feel like we were at home

on arrival one could feel a very warm atmosphere both in the bar / restaurant and in the garden area where we enjoyed our meal

were very good, clean & warm separate buildings, to the bar

ev charger , great breakfast and coffee.

the staff were so very pleasant and helpful from parking the car on arrival to

property was wonderful and the lounges and bar areas were tastefully decorated and adorned with an eclectic collection of pictures

the food

pool didn't have it's jacuzzi working properly and body lotion and large towels run out otherwise

spa -- it was more a swimming pool + sauna that was overwhelmed with kids most of the day (some openingly talking about peeing in it)

limited meal choices in bar and grill. was not made aware of wi-fi availability when booking in.

friendly helpful staff great gym/ pool

breakfast really tasty and plenty to choose from

staff behind bar with lots of customers waiting food was average kids running around and jumping into pool lots of stairs to go up and down to gym and pool room

gym and pool facilities are incredible

gym: gym opening times would have been so much more convenient at 7:00 a

service was too late or forgotten each night which made putting the kids to bed more difficult

my kids loved it

kids swimming times were very limited and wasn't too impressed by quality of my massage at the

the spa was lovely, just wish that we'd picked up that there is a gym as well as a pool there

the drinks in the bar refreshed us

extra to park onsite, couldn't lock windows or open properly , no complimentary water in room, no room service, would probably not stay again and look for a more inclusive

room service might be a nice

at reception and particularly the very friendly bar were excellent

room service, need go down the stairs if you need any drink or snack , but still amazing

about 15-minute walk to bath spa station

they advised me how to get to the spa and were generally very polite and

room service was excellent

room was large, staff were wonderful. bar and dining exceptional. car valet service fantastic.

the bar and lounges as well as the garden areas are superb and we

poor wifi and soundproofing

get the free wifi but apart from that absolutely loved the stay, room was beautiful with a lot of character and

after travelling for over 30 hours and the staff went above and beyond to find me a room for an early check in

the dining room service was inconsistent and chaotic

the wifi was a bit limited.

our room was comfortable, staff friendly and accommodating, room service was good

the kids loved it

buttery--not a good way--and served in a column configuration that wasn't very appealing--the kids wouldn't go near them

i didn t like that much: toooo many kids in a swimming pool, i guess, this hotel is more suitable for families

staff were always helpful and the hotel lobby bar was great for finishing up some work with a coffee one morning

really, the bar was not open but there are plenty of places right outside if you want to have a drink

i gave it 8 instead of 9 mainly because it doesn t have a gym or pool etc which i knew anyway but that s what would have made it stand out even more than it

location - hotel just a 10-min walk from bath spa train station and located at bath city centre, so very close to restaurants, pubs and cafes;

we really liked the honesty bar and the use of the hot tub for 7

i had lots of communication from them prior to arrival with useful information about the hotel, wifi, night door code and hot tub, as well as information about parking and bath in general

the small fitness room was very clean with good gym equipment breakfast was excellent - good variety and

perfect view of the river. the bar and dining area are very welcoming.

were able to check in - gentleman on the desk found us two ready rooms as we were going to the spa and we were able to leave our bags in our rooms before we went

between your staff, all seemed obstructive and you were very unclear / ambiguous regarding the early check in / late check out

why room service tidied room when many signs around room said they wouldn t attend if we didn t ask

spa was outstanding and treatments were excellent , and location and service were perfect

rm pool witch hydro massage,hot pool ,sauna and steam room ) is amazing

the swimming pool

i balanced a room service tray on the luggage stand to be seated far enough away from main desk to watch tv as i

great breakfast

when arriving and asking reception if it’s possible for a late check out which i was told on the phone by a colleague the night before it shouldn’t be a

gym pretty good for an airport hotel

bar was well stocked, staff friendly and professional

clean room. spacious shower. breakfast at 4

possible breakfast take pits for early check ins ( and then waits) at the airport

art bar is an amazing looking area, comfortable and bar staff were lovely

very helpful reception staff, sorting out an early check in.

there was no room service due to short staff on the first night, the hotels food was very expensive

is in a prime location being just short walk from bath spa train station and overlooking the pretty bath city parade gardens

location, room, particularly bathroom with spa bath and lovely products

staff were incredible not only at the front desk but at the bar and the spa

the bar and cafe were fun

ideas such as the record player in each room, the vinyl library and the pantry room and the bar was great

would have been better if the use of the spa facilities like the hot tub was free for hotel guests

they provided a free wifi and other facilities for the guest in hotel area

was great, really unique as it's in the vaults of the building, but would be good to have wifi in there to stream

we were asked if we wanted to open a tab for the bar or room service, which we did

the room was stunning, room service was amazing. great location.

would have been nice if there were pool or spa facilities

the rooms were clean and a good size, the breakfast was great with a good choice of options

wifi very poor

we couldn't even have a drink as room service

receptionists , restaurant staff , bar staff and cleaner ; all were welcoming , friendly and professional

comfy beds, clean bathrooms, good wifi and television reception

they offer room service but when asked it wasn t available