the spa close to the swimming pool but obviously cant still had an amazing time

was brilliant, might be beneficial to have a disclaimer when booking about pre-booking spa treatments as they fill up quickly

surroundings, a lovely hill walk on the doorstep, excellent breakfast, particularly the fresh pancake machine

very nice clean comfortable sofa bed warm welcome beautiful place kids loved the swimming pool

after the swim we went back to our room to have a shower to find that a the laundry had been taken and not replaced

the bar adjoining the accommodation provided an excellent breakfast choice which was good value for

plenty of parking and the kids play area and a treat with my 10-year-old daughter… would definitely stay here again if in

got a nice sized play area which both my kids enjoyed

value for money overnight stay for airport bar food pool table for grandsons rooms warm bending and towels spotless white

time visiting for a night away with the kids

breakfast delicious

excellent breakfast

lovely breakfast

excellent breakfast, staff were very friendly and helpful would highly recommend

there was a well stocked bar and taster beer was available

onsite restaurant and bar were fab and with reasonable prices for drinks and food

laundry room available (requires chips though)

the bar and entertainment was good

spacious and well appointed bar and restaurant - friendly staff

room spacious and confortable excellent breakfast good kitchen dinners are very good with good different options amazing staff friend and competent

a gym!

service in the bar area. we were forgotten a few times although the staff were very apologetic

a very short stay over for early bird flight but inder on reception was totally lovely, and room service

50 room service tray fee, a bit excessive

all really good, helpful staff , excellent room service would recommend and stay again

friendly place, easy parking, comfortable and have a big breakfast menu included

was no information in the room - eg no info about checkout, local information, no wifi login details - although hard to get a signal anyway the whole time i was there

the restaurant and bar were fabulous

arrive in time for dinner, but the breakfast was super, one of the best i ve had for many years

d very comfortable) and the breakfast was excellent

late check out granted

especially if you aren't able to get breakfast due to flight check in timings

unsure how that is a premium room and he also let me stay an extra half hour late check out free for the issues

the restaurant provided all breakfast options at 4am in the morning

furthermore, the gym had the essentials so it did the job

room service is hit and miss

an extensive complex for golf and recreation

the lack of info in the room about the facilities e.g. information on accessing the wifi.

), + parking, wifi,

ordered some sandwich which were very poor i appreciate it was new year but no room service and all they had to offer was some

did not use the gym but it appeared to be really small but all other facilities were fantastic

ich was about 8:50am) and there was

wifi worked excellent

bar was not well stocked- limited and no guinness available gym small and limited

room service wasn t available on the bank holiday sunday.

in the shower, maybe a little information booklet with breakfast times, how to get to weston and wifi code etc

we needed early check in and they completed an hours turn around in 3 rooms so we could

bar staff were very good as we stayed up chatting with family

parking is big

free parking and wifi that works

the seafront, free parking, nice comfortable bed, sea view, friendly staff, plenty of tea and coffee in the room, good

no wifi

booking accommodation i always stipulate free parking and free wifi however, despite my room being lovely room 215 had a poor wifi connection so i had to sit in

no complaints this time as the wifi signal to the room was excellent.

we had a knock on the door at 10am by room service to change over room

the receptionist about this and merely got a “sorry” this was the first night away from my kids and i was hoping for a good nights sleep, but it was terrible

location front row seat at the restaurant or outdoor bar to a spectacular view of the avon gorge bridge

courteous and attentive throughout our short stay, including reception and dining room room

requested twin beds for teenage kids but received a very abrupt email stating twin not possible unless i upgrade to deluxe room at

disused floor by mistake as i was greeted with missing carpet, a plywood floor and piles of dirty laundry

first room we were offered was in the basement, our door was between the laundry storage room and the bar/ restaurant male toilet door

one next to bathrooms used by restaurant guests, directly below a noisy bar and adjacent to the laundry/ housekeeping room

tv had no reception in my room and the wifi did not reach my room either

the free wifi connection is very good

nice mini bar was a good touch

really friendly staff and great breakfast cooked to order

very good breakfast comfortable bed

daily room service didn t replace the cup and water glasses

room service availability after hours.

wifi was very good

was nothing to dislike it was conveniently located in a residential area near a golf club the beach and a park

the main reason i booked this hotel was the location, because we played on wester super-mare golf course facing the hotel and also the picture of the swimming pool on the web-site

the breakfast was just gorgeous lots of it. loved the pool area and the hotel was beautiful.

the rooms were big and the bed was very comfortable with great room service

and helpful staff, food was excellent, lovely walk to pier along sandy beach, plenty of parking, would definitely stay again

free wifi, coffee, fresh milk, sherry, bathroom...

reliable, free wifi was appreciated too, as was the great vegetarian breakfast

room had laundry baskets in front of our door and a rolled up old carpet when we arrived

i did not use their bar this time, but i can assure anyone reading this review that the bar set up is fabulous

room service and restaurant food was challenging to order and have out of conventional supper hrs ( (+) didn't eat in the restaurant as there was a function on but room service was quick and good (+) room service was excellent (+) unfortunately the restaurant was closed for a private function, but i had food via room service and it was lovely (-)lack of room service, but was around 9pm when tried ordering. (+) everything was clean and great service from the staff, room service breakfast was excellent (-)myself to room service breakfast (*) ordered room service and didn t get what i ordered but ate anyway ud83eudd23 would definitely return (-) i couldn't walk far so room service was the next option

the continental breakfast was superb in terms of quality and variety.

bject to availability) and the bar where we enjoyed a drink with family before going out to dinner

lovely place. nice staff. great breakfast too.

stayed on our wedding night, room service and food was delicious

from the fantastic greeting from miranda at the door to room service in the mornings

a little expensive, as was parking, though this was offset by reasonable ev charging

most people came by 9 and you have to wait 15min for the table,

staff were fantastic and the kids were given bears and colouring on arrival

it is so worthed for money, especially for family with 2 kids

kitchen was undee renovatio so we couldn't eat lunch and dinner at the hotel

hotel with fabulous temple spa toiletries, in central bristol with parking

location, good and reliable free wifi and i got a free upgrade

great room service and comfortable bed ud83dude01

room service available also with small selection on 24hr which was enough

the free wifi was the best we've ever had in a hotel

bar area was clean and inviting, very comfortable

lovely welcome, great room service and comfortable upgraded room

there wasn t any phone in the room and the qr code for room service didn t work

i ordered room service and it was delivered on time and was lovely

wifi was not secure!!

spa was a fanatic addition to our stay

the spa was lovely and the staff were very friendly no

had a complaint about the spa which was immediately looked into and i was provided with a refund, great

spa facilities were excellent

criticism which isn t the hotels fault is the noise from the bar outside my hotel room could hear it quite a lot

wifi great so was able to do a bit of work

late check out but they did hold on to our bags til we were going back to the airport , and our

staff were all great and the room service i ordered was delicious too

the gym was poorly equipped

the drinks at the bar were very expensive

the bar and food was great - one of the best burgers i have ever had

great location, easy to get to from the station. comfy bed. early check in

staff, spotless room, lovely bar & perfect location - plus very good value

room clean and tidy. excellently situated for the city centre,. breakfast excellent.

breakfast was excellent and the hotel is beautiful old but modern building...staff were fabulous

the wifi worked well

staff were excellent and very helpful. breakfast was excellent and julie was an absolute star.

room was ok, bed comfortable, decent bathroom, aircon worked and wifi was free

wifi didn t work in my room it was very slow and buffered

check in time is quite late compared to other hotels and they charge for early check in

better room service menu. had to go to tesco as we were 5 mins late for full menu.

shower and comfort of the room was excellent and we were aloud a late check out free of charge

really pleased with the dairy free options at breakfast and interesting smoothies too

staff were excellent with my two kids, aged 5 & 8

couldnt get wifi to work

mini gym was a real bonus: well equipped, cool, see the world go by outside - and i had it to myself

staff amazing friendly and very helpful as was the bar staff, breakfast wasn't nice though

the staff made this place incredible! they went above and beyond to make my kids feel special

the gym was good by hotel gym standards.

a concierge checked me in, he was super kind and let me have a late check out as i was speaking at a conference the next day

food was amazing and the room service was faster than expected

friendly housekeeper, request an early check in and room is ready at 1 pm

wifi didn't work

the lounge was wonderful - all the bar staff were super friendly and helpful too

gorgeous bar and quiet comfy areas to sit and work if needs be

early check in was very helpful

food, nice rooms & most importantly all the staff were incredible - from the front of house to room service

arrived early

temple meads station and city centre, good wifi, nice room, comfy beds, kind and helpful staff, early check in was

the gym was a great feature and the food for dinner and breakfast was

use a few more vegetarian options on the bar menu, and more electrical outlets would be nice

the breakfast was good and was kept nice and warm under the heat lamps

the only option for late check out is 5pm for £30, would be nice to have other options of extra

decent bar and lovely staff exceeded my

great location, friendly staff, nice breakfast

large, very quiet twin rooms, even though we overlooked the main road; excellent shower, free wifi

hotel is in a great location right opposite cabot circus, with free parking right next door which is brilliant to have - you just have to provide your reg number to

free parking in nearby multi-story which is very well sign-posted to the hotel

we also liked the check in from 2 pm and late check out of 12 pm

room service were friendly and prompt

the bedsheets, bath, toiletries and mini bar - all the little touches of a 5* hotel in a cosier and more unique accommodation

fabulous bedroom, bar and restaurant. would recommend staying here. best hotel in bristol

beautiful building with lots of character and we really enjoyed having a bar and lounge to relax or grab a drink before dinner

bar and staff are amazing, fantastic decor, great vibes and really friendly staff

great bar and cafe, cocktails and brunch in the morning were perfect

great for a adults weekend great bar and staff we was considering delaying going to our event because we was

we chatted & had a beer in the bar with the boys (owners) when we checked in & they're great, very welcoming

great for a adults weekend great bar and staff we was considering delaying going to our event because we was enjoying the

given a free drink from the bar on arrival

bar the surroundings, were excellent

hotel was clean and the bar area was relaxing and friendly

hotel with everything we needed, including a proper boxing bag in the gym area for a great workout and selection of glutenfree food at breakfast

we didn't pay for breakfast as it's seemed steep for 2 adults and 2 kids, £15 per head

i very much enjoyed my time alone in the gym and used the free weights, running machine, cross trainer and also did a spot of boxing

great bar, pool and table football, gym, quiet area even have umbrellas for higher

wifi wasn t working in my room

wen the bar n restaurant open will be even better

free wifi that worked, even when my room was on the top floor at the back of the hotel

no free. mini bar lol

linen and towels provided, room service if you wanted it

peaceful, comfortable, great location lovely room, beautiful gardens, great bar and restaurant

ev charging points in car park

nice bar area

but there are standard bar fare if the a la carte is not

gardens and bar were lovely and very chilled for a nice aperitif

room was quiet and breakfast was great and we were served by one of the several attentive staff

was on day of arrival we were desperate for a meal when we arrived but had to go elsewhere as bar and restaurant closed due to private party until 6

ev charger , great breakfast and coffee.

on arrival one could feel a very warm atmosphere both in the bar / restaurant and in the garden area where we enjoyed our meal

they were very welcoming and understanding, the breakfast was absolutely delicious and adam made us feel like we were at home

great wifi

wifi was very unstable and kept cutting out

wifi login relies on a discontinued cloud service so doesn't work on some devices

people freindly even in thepubic bar i would stay here againbisnessbisness

the spa facilities were good even though being renovated

kids liked the pool.

very nice breakfast spread of hot and cold food

the pool was a nice warm temp and an excellent jacuzzi

spa facilities fantastic

bedroom was comfy big bed and warm downstairs bar and lounge area also very nice big screens on all the time for football/sports not far from

food excellent and relaxing bar and garden areas

possibly 9.00 is a little early to finish breakfast service.

location was great and the breakfast and dinner we had was very nice

staff were wonderful. steak perfect. large choice for breakfast.

the restaurant meals were excellent and the bar was very relaxing

kids on floor level 3 directly above us starting jumping on the floor and running up and down at

all pretty food. perhaps a few more healthier breakfast options ( esp vegetarian )& fruit.

we were right next to the front door and eating area but heard no noise the next morning when breakfast stared

had arranged a late check out at the front desk to avoid being woken, however house keeping let themselves in

better choice for vegetarian breakfast would be good.

very good breakfast with plenty of choice

far from anything but wasn't described like that, when we arrived they didn't prepared beds for kids

lovely hotel friendly staff generous room size with the option of late check out

good sized room. quiet. nice elemis products in shower. room service each day.

choice of breakfast food was minimal and not much choice for kids

spa facilities good and enjoyed use of the pool

well styled bedroom and relaxing bar and lounges

the pool and gym

friendly staff. kids menu for free.

wasn’t able to use pool sauna as we arrived 7.30pm which is a shame

spa and sauna was not available as requested due to staff member being off sick but was allowed a late check

yone using the sofa bed advised to bring own duvet and pillows) wifi in the cabins also small decking area outside with bench, right next to a lake, guests i have

it was a beautiful relaxed setting, and parking was right outside your lodge which was fab

very good quality furnishing/ kitchen equipment

the kitchen area was well equipped and clean on arrival