the location on the river was very good and the wifi worked very well.

safe, bar fridge and espresso maker with pods

location and bar / restaurant

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

high-speed wifi very nice personnell complimentary coffee machine in the

rooms dog friendly and close to ferry port 15 mins drive away - late check out at 12

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

the hotel also had it's own restaurant and bar so you can rest if you don't feel like exploring

wifi was not good enough to support streaming or downloading tv shows

the fact we arrived sunday the restaurant and bar was closed

location is good - near the port, in which restaurants and bars are located

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

also late check out 12:00 which a big bonus

very relaxed atmosphere for what is quite a busy bar area

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

smart tv couldn t connect to wifi so you can t see netflix or any of the other platforms

wifi wasn't clearly advertised, so in my sleep-deprived state it was easier to continue using my

nice little bar and restaurant

the hotel itself is stylish and modern, with clean and air-conditioned rooms with free wifi

wn key for entry) good cafeteria

the pool was very relaxing, pool bar food was very good, and the staff was very warm and on top of everything

view is wonderful, staff was very professional, room was well appointed, beds were comfy and the breakfast was divine

amazing breakfast. great bathroom beautiful view

we were not met by concierge, no luggage racks in room, no way to indicate room occupancy, no spa/restaurant menu available in room, spa area not fully functional

jesus helped with any question or concern, to the impeccable restaurant service (with delicious breakfast), masseuse and housekeeping staff… i cannot say enough

basic clean room ,good continental breakfast,nice staff,easy parking,nice restaurant next door

was clean as was the bathroom, bed was comfortable, not a huge choice for the continental breakfast

very friendly and good price. garage parking for motorbikes.

the staff were very helpful and the breakfast was good

the breakfast was outstanding with a large selection of bread, meats, pastries and more

also, there was the bonus of an ev charger in the hotel car park

no room service to order some food

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

of room service/food options close by

friendly staff, early check in, comfortable room. very close to guggenheim museum.

there was no room service menu in the room and no wifi instructions

kids screaming in the hallway which the hotel can’t control but yes a bit noisy

this was disappointing along with the fact that the room service did not include having the cups and glasses cleaned except of a weekend, which i am

the bed for the kids was not so good and their room lacked air-conditioning

difficult to connect to wifi, horrible bad speed.

excellent bar staff and delicious chocolate cake

fantastic location with lovely pintxos bar right next door

good location and a very clean hotel with a great breakfast.

also a very nice gin & tonic bar in the next

no kettle in the room, breakfast too expensive, little kids pay the full price

good wifi

there appears to be a room service menu but no way to order as reception does not answer calls

quick room service at dinner time

clean, comfortable, good wifi, as would expect from this class of hotel

room service food was quite average

the wifi was terrible

patchy wifi inconsistent ac

), the gym is pretty nice, and the location is just great

big room, good service, clean, lovely plunge pool on roof

the family room accommodates two adults and two kids. good location. parking available.

the terrace bar on the seventh floor was a great place for an pre dinner drink and

excellent room cleaning and room service staff

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

location, gym and roof top bar. room and facilities good. v quiet inner room

m with view on the museum)

full kitchen with sink, microwave, kettle, fridge, dishwasher

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

the kitchen was quite well stocked with dishes/plates etc

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

appeared to be a very new appartment there were still a few essential things missing from the kitchen, but have already mentioned to the hosts

squeaking clean & comfy, great bed, adequate storage space, safety box in the room, unlimited wifi allowed streaming, very efficient aircon, good sound insulation from the street noise

check in late cleaning perfect late check out

wifi was free, but weak, for emails okay

also very clean, room service daily

little attention for the kids

no kettle in the room , had to ask for a corkscrew. gym off site

the breakfast buffet was delicious, with a wide variety of options to suit all tastes

the gym was good, when i finally found it!

breakfast was great with a big choice beautifully presented

room service food

nice room, great restaurant and bar with wonderful balcony

the bar and the terrace has a nice view on the nervion river

lovely bar terrace where we sat later and had sundowners

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

no residents bar once it is closed

the bar shut at 10.30 pm and we would have liked to stay later

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using the sauna

it has a small gym and sauna

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

free wifi

eat coffee and juices, high quality food), nice bar -

span and gym, location is great

the breakfast meet our expectations, the situation is great, and they did little bag for our kids that was a great surprise

access to spa facility was additional cost on top of pay for stay - bit

location and excellent breakfast

with small kids it would have been reassuring to know in advance

ate in the bar rather than having to eat in the room with

bar at reception open nonstop

clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

suite perfect for couple with kids or two friends who don't want to share room

excellent staff, efficient air conditioning and wifi

hotel in good location with parking garage equipped with ev charging station

room service excellent

might have been nice to have had better bar facilities.

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

i had to work for a while and the wifi was good

wifi is blocking certain network services without giving you upfront or during usage a warning

modern and clean, great position, comfortable beds, very nice breakfast and the most pleasant staff we have ever come across

the room service menu was extremely limited and needs to be extended for

gym, location and room

location and the breakfast was wonderful

staff, facilated an early check in and always available to answer questions

nothing else, no bar or food facility

noise at night from the bar near by

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

the gym hand weights could have a few lighter ones for women

also highly recommend booking the spa service, the staff was very attentive and professional

restaurant & room service & bar on the rooftop

great rooftop bar with a nice

very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

whole experience from early check in, car parking which was essential and sub-basement

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

the lack of bar service.

the old town is right across the street check in time is 12pm no early check in

gym & leisure facilities

though basic) in the basement is nice esp after having the delicious meals

the hotel bar is also a treat such knowledgeable staff always make your drink experience unique

gym was well equipped, but it was very hot in the room

late check out always a bonus the double room was on the small side - okay for solo traveller

staff very friendly and kind. lovely gifts in the room for our kids.

staff was friendly and room service meant that my bed was cleaned very quickly.

fantastic location, comfortable beds, great staff and a lovely breakfast.

staff very friendly and kind. lovely gifts in the room for our kids.

breakfast was superb, a selection of spanish cuisine and british foods presented as a buffet

Y�d

location. room service was very good

they also managed to accommodate my request for an early check in

was good - easy check in and late check out

helpful and the location is very accessible to tourist areas, churches, restaurants, and public laundry and transportation

the spa was a a nice addition especially on a colder evening to come back to

the pool, gym, and spa are amazing

great gym and spa facilities and fantastic breakfast

one minus - the small bedrooms are not made for two adults

not much you could do but the pool and sky bar was a bit limited in size

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

lovely staff who gave us an early check in and fab restaurant/bar

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

the bar is also great

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

could be richer, was missing a bar where you can have a small bite

bar and breakfast available

restaurant or bar on site, there is a small one attached to the hotel right beside it

i also liked the free shuttle service

hotel provides shuttle and on a call ; they were prompt enough to send it across

the parking costs additional 20.- per day. the wifi network was almost unusable.

the indoor pool is in the health complex next door, is 20 euros per person, and kids

wifi is weak and unreliable

gym facility

gym, pool, lobby and room- all was great and service was all perfect

fab facilities ( gym ) great location, quiet perfect for good sleep, friendly staff and first time i experienced the (+)amazing breakfast, great gym (-)they gym was amazing but the open lobby was comfortable (+)gym is something out of this world for a hotel (-)they didn't have combs and in my room there weren't amenities the gym was closed at 9 am. (+)small gym. bus connection to the centre. delicious and versatile breakfast buffet. (+) the gym is spacious with modern (+)best gym in hotel i ever been before (-)couldn't work out if there were any facilities like gym but not really an issue (-)no water in the gym

room service, one of our orders was a burger without vegetables and with goat cheese instead of

only complaint was the bar did not have any offerings such as peanuts or crisps while having our drink

details for the dog and kids.

mini bar was nice

very clean. comfortable. small kitchen

the room has a kitchen enough to nourish yourself if you stay in, a sufficient bathroom and the most important –

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

gym equipment could be improved, and one night the guests next door sat outside talking until 3 am,

great little solo stay, gym and facilities were great.

free parking

eat for me, as i was travelling by car) with nice wide prking

only a few minutes drive to the top of the bilbao funicular railway where there is free parking and every 15 minutes takes you down into the heart of bilbao for around 4,50euros including

reception and bar staff helpful and polite

in reception and the bar was so helpful she recommended a restaurant and called a taxi for us

was fabulous loved every minute from the scenery overlooking the golf course to the restaurant and it’s food, the staff were all friendly and helpful only a few

also loved the pool and fitness are, nothing beats a good swim before breakfast

great to be able to bring dogs into bar and restaurant with you

great pool ,fun golfing ,comfy bed ,good food , beautiful location lovely view and room

pool gave us a relaxing time and the team was marvellous

the beds were comfortable and wifi strong

staff are great, facilities are great. breakfast and bar facilities are great too.

parking a bit limited a bit far away from bilbao city centre if you wanted to explore it

tip: arrive early to avoid the rush hour traffic and to find a parking space as this is quite tight

outside the city, easy access, convenient parking, great food, but best of all, the staff were excellent

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

the breakfast was excellent, the pool was great — everything was just perfect

breakfast was delicious

the kitchen in the room

very nice, cosy, modern and spacious apartment with all you need, quiet and lovely pool area, very delicious breakfast, very friendly staff, lovely location between the

very nice breakfast

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

free wi-fi and free parking

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by

the pool was amazing and the location too.

has a nice cold pool to refresh after a long walk

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

wanted to use the pool, but we needed a swimming cap and flip-flops

would be nice if they had a lounge/bar area with more subdued lighting

in both cases, a large room with all facilities of this class of hotel, clean, comfy, good wifi

wifi in room was poor

we had an end-of-the-hallway room and the wifi was a little slow

wifi was not working in our room but available in the lobby.