wifi speed in our end-of-the-hallway room.

the bar downstairs is a bit plain looking - could do with a renovation maybe

the 2nd night we ate in the bar which was much more lively and served tapas dishes

breakfast was excellent the bar was excellent overall a very enjoyable stay

the bar area could be a bit more comfortable

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by

the pool was amazing and the location too.

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

wanted to use the pool, but we needed a swimming cap and flip-flops

has a nice cold pool to refresh after a long walk

good off road parking under the hotel

underground parking was a bonus and it's free

underground secure and free parking

nice little bar and restaurant

the hotel has an underground car park (max headroom 1

really, could have done with more staff on in the evning to cope with the bar and restaurant

i have never had bad coffee in a bar or restaurant in spain so it should be

the hotel also had it's own restaurant and bar so you can rest if you don't feel like exploring

good secure disabled parking, free wifi throughout and nice dog walking round about

for late check out only 5 per hour up til 5pm if required

great breakfast , fabulous staff . super clean everywhere

staff were excellent, the hotel is high quality, the pool just right for a city hotel, good location for the city centre and

occasionally have bar tender stop by pool and ask guest if they need drink

jesus helped with any question or concern, to the impeccable restaurant service (with delicious breakfast), masseuse and housekeeping staff… i cannot say enough

staff organised complimentary secure parking for my ferrari in their garage

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

fabulous location, beautiful room, clean, great bar area and terrace

location and bar / restaurant

the location on the river was very good and the wifi worked very well.

sandwiches, crisps etc, on offer at bar and restaurant

the wifi is not very good. the check-in is impersonal.

ce to have smart tv in the room, but netflix

good wifi

things which took the points down - wifi not working almost at all, kept disconnecting

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

also late check out 12:00 which a big bonus

location is good - near the port, in which restaurants and bars are located

location, bedroom, bar ..free parking

very relaxed atmosphere for what is quite a busy bar area

the staff were very helpful and the breakfast was good

parking

free secure parking

there is parking under the hotel and a lift

very friendly and good price. garage parking for motorbikes.

the beds are good breakfast very good very clean good wifi good free parking

wifi was a bit intermittent

wifi in this particular room was poor

right near a busy roundabout wifi not optimal

wifi is not working during my stay.

restaurant not open for dinner. bar food and breakfast over priced

the facilities are very nice with an indoor pool, small gym, an outdoor shower area (useful when you come off the beach), nicely decorated foyer area and a (+) we also made use of the gym, table football and table tennis so plenty to do on-site (-)chose this hotel as it was advertised as having a gym, however the gym has been removed from the property (-) the gym is also not very appealing but has the most important machines (-) gym need o be renovated (-) where was the gym

activities - the indoor pool was small but warm and great for our kids to play in as it was so quiet there was no-one else

the pool facilities were poor

activities - the indoor pool was small but warm and great for our kids to play in as it was so quiet there was no-one else there

also, there was the bonus of an ev charger in the hotel car park

a kettle with tea bags, coffee sachets and plenty of free toiletries, had a safe and laundry service

great attention for kids

difficult to connect to wifi, horrible bad speed.

the bed for the kids was not so good and their room lacked air-conditioning

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to a bloody mary station for adults

it was very well located, near the guggenheim museum. the room service was also good.

no room service to order some food

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

friendly staff, early check in, comfortable room. very close to guggenheim museum.

went to restaurant and nobody came to serve me, then i tried call room service to order food and again no answer maximum 36 degrees in shower, was cold for

room service food was quite average

quick room service at dinner time

clean, comfortable, good wifi, as would expect from this class of hotel

there appears to be a room service menu but no way to order as reception does not answer calls

no kettle in the room, breakfast too expensive, little kids pay the full price

couldn’t fault it, breakfast had a great selection, very fresh

hotel bar has very limited opening times.

clean great breakfast lovely staff

we enjoyed the reasonably priced breakfast with a nice choice of sweet and savory foods, and various drinks

outdoor pool was a bonus and great location with lovely restaurants and bars nearby

the pool is tiny not like in the photo

area was a little smaller than expected based on photos - however it was still very nice and the kids enjoyed it

wifi was not the best

about the size of 2 double beds, when there’s kids in the pool it’s not at all relaxing

room service was excellent

nice clean hotel with free usage of a really good gym down the road.

no kettle in the room , had to ask for a corkscrew. gym off site

the breakfast buffet was delicious, with a wide variety of options to suit all tastes

and the gym nearby was included and definitely has exceeded my expectations

room, spatious and comfortable location is perfect rooftop wonderfull great gym and

loved the spa like bathroom and shower with glass view to room and window

loved that the hotel is across the street from the guggenheim! loved the room service!

to rooftop denied second night no ice in room breakfast not included in big prices no sun loungers available for our

breakfast was perfect, especially the guggenheim museum view

full kitchen with sink, microwave, kettle, fridge, dishwasher

appeared to be a very new appartment there were still a few essential things missing from the kitchen, but have already mentioned to the hosts

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

very kind to ring and say room was ready for early check in

well equipped kitchen and

we needed to do out laundry and there was a laundrette conveniently located very close by, and the location of the

little attention for the kids

an excellent stay with young kids - highly recommended

wifi a bit intermittent but no real problem.

room service is available in case you need it

bar could have stayed open longer

garage parking was expensive but included ev charging

service, room, breakfast, restaurant and bar and location

lovely bar terrace where we sat later and had sundowners

nice room, great restaurant and bar with wonderful balcony

also breakfast was plentisome, fresh and very good selection of products

, hand towels, bar soap, shampoo &

with small kids it would have been reassuring to know in advance

breakfast was a very good surprise, good variety including gluten free options

location and excellent breakfast

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

nothing else, no bar or food facility

noise at night from the bar near by

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

so the only thing i'll say is that the gym was unavailable

the gym was not available during our stay

nice hotel at the river. pretty close to the old town, nice gym

the bar shut at 10.30 pm and we would have liked to stay later

junior suite perfect for a family (two kids)

room service food was not good by any means unfortunately but we loved the woman who delivered the

no room service until 8.30 pm

safe available and good and fast wifi

comfortable for family of 4 with a separate area with 2 sofa beds that opened for the kids

great area to sit outside and sunlit gym

the breakfast meet our expectations, the situation is great, and they did little bag for our kids that was a great surprise

the bar was very nice as well as the room service

great for families and kids, close to tram for connection to metro so getting around was a breeze

t even a coffee) until 11am

staff in the hotel were absolutely fantastic especially the bar staff who were very polite and kind and amazing

wifi is blocking certain network services without giving you upfront or during usage a warning

was a better room that was unused than the one i had booked, and whenever i called, reception and room service were extremely responsive

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

also good wifi

the pool could be used without extra charge but ok

- very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

originally we planned to use the pool and gym, however, the pool was very small and as the gym was in the basement with no natural

modern, great location, great gym , great rooftop bar and restaurant.

very nice decor !! very nice breakfast very clean

very comfortable bed and excellent room service and changeover

gym was

comfy beds, very good location, gym was ok; could do with more equipment

room service/bar food is a disaster

is amazing, rooms are big, comfortable, and clean, there's a small gym

there is staff 24/7 and a bar with snacks

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

the lack of bar service.

very nice staff, comfortable beds, very clean and modern . bar open 24h

there was no wine in the bar the first night, but then they

the old town is right across the street check in time is 12pm no early check in

limited room service, no concierge, one very hostile bartender, and a night time desk person not helpful

reception & room service staff were really attentive and helpful

gym was sufficient for a light workout

hotel, very friendly staff and the bar was fab

24 hour gym was really helpful after eating so much pintxos

great to cool down in though and bar beside it was great which was open til 10pm

pool was not heated. so water temperature was very cold.

great gym and spa facilities and fantastic breakfast

the spa was a a nice addition especially on a colder evening to come back to

the hotel is fabulous which includes a lovely outdoor swimming pool, spa facilities and fitness center

also there was a little play area in the breakfast room for kids

great helpful staff, good breakfast

fantastic location, comfortable beds, great staff and a lovely breakfast.

very good breakfast

great breakfast and really friendly staff

gym was closed - that should be made clear on the hotel site on booking.com

room service and when i ask for a drink to make a toast for new year's eve it has not been possible

was good - easy check in and late check out

a special commendation to all staff especially at reception and the bar lounge area

limited choice in restaurant although room service was good

lovely staff who gave us an early check in and fab restaurant/bar

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

hotel bar is lovely, and used by locals too

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

pool is refreshing but lovely and clean with lots of space to sit around the pool

very handy to have outdoor pool despite having to share with gym

the lobby, staff, prices at the bar, pool table for the kids, and the rooms.

gym not a part of the hotel but massive with excellent spa area

gym, pool, lobby and room- all was great and service was all perfect

the design was great, friendly personal, free coffee and water, great room service

parking and wifi availability and also the location. plus staff friendliness.

room service, one of our orders was a burger without vegetables and with goat cheese instead of

the lobby is fab and nice little bar area

everything was great. kids friendly hotel

very clean. comfortable. small kitchen

hot drinks machine wasn’t working during my stay, and several pieces of equipment in the gym, including the bikes and treadmill, were not functioning properly

did not expect all the kitchen facilities but great

room was exceptionally clean and comfortable, blind on windows and fully equipped kitchen in room

it had a great small gym and i felt that overall it was clean and very comfortable