very handy for bilbao ferry port. strong wifi. clean budget hotel.

excellent hotel with included private parking

wn key for entry) good cafeteria

good parking arrangement and really nice staff such as andreas and a younger lady at reception

underground parking was a bonus and it's free

good secure disabled parking, free wifi throughout and nice dog walking round about

i have never had bad coffee in a bar or restaurant in spain so it should be

the hotel also had it's own restaurant and bar so you can rest if you don't feel like exploring

wifi was not good enough to support streaming or downloading tv shows

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

high-speed wifi very nice personnell complimentary coffee machine in the

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

great location, friendly staff, nice meal in the bar and a very comfortable bed

sandwiches, crisps etc, on offer at bar and restaurant

while we were there the weather was not very warm yet so pool etc

occasionally have bar tender stop by pool and ask guest if they need drink

is was quickly rectified by

great breakfast , fabulous staff . super clean everywhere

hotel, very grand yet modern, huge room, comfortable bed, nice view over bay from terrace and pool area, easy walk to old harbour for pintxos or to metro in to bilbao, staff hugely professional

location, bedroom, bar ..free parking

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

also late check out 12:00 which a big bonus

location is good - near the port, in which restaurants and bars are located

basic clean room ,good continental breakfast,nice staff,easy parking,nice restaurant next door

was clean as was the bathroom, bed was comfortable, not a huge choice for the continental breakfast

very friendly and good price. garage parking for motorbikes.

the staff were very helpful and the breakfast was good

the breakfast was outstanding with a large selection of bread, meats, pastries and more

also, there was the bonus of an ev charger in the hotel car park

the bed for the kids was not so good and their room lacked air-conditioning

i got the same excellent service from the restaurant staff and room service

hotel a bit tried, unfortuately due to covid no facilities available except room service

there was no room service menu in the room and no wifi instructions

staff were attentive and friendly, the room and complimentary goods were a bonus, room service was also good

it was very well located, near the guggenheim museum. the room service was also good.

no room service to order some food

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

of room service/food options close by

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

massive

great food served in room service for dinner

clean, comfortable, good wifi, as would expect from this class of hotel

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

a slightly late check out was accommodated and luggage stored until my departure time

location, breakfast and parking

had emailed about early check in due to an early flight with a child

also a very nice gin & tonic bar in the next

the breakfast was really good too

modern, large rooms, excellent facilities, good location near to bus station, late check out time, company

the wifi was terrible

patchy wifi inconsistent ac

), the gym is pretty nice, and the location is just great

big room, good service, clean, lovely plunge pool on roof

the family room accommodates two adults and two kids. good location. parking available.

a short walk to the guggenheim museum in one direction and the old town bar district in the other

the gym is outside of the hotel but included in the

good wifi

walk to guggenheim very stylish design - room very comfortable staff are exceptionally helpful breakfast was

mini bar price list was missing

m with view on the museum)

high standard of maintenance and great ambience, especially in the ground floor bar area

pictures of the guggenheim and the flower puppy from the balcony part of the restaurant at breakfast

is no room service during the day or evenings

in addition charge 4 eur for each room service

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

hosts help me with my request of early check in.

it was perfect, location, items in apartment/kitchen, bedrooms, bathroom

well equipped kitchen and

the kitchen is really just a corner. not setup for any real cooking.

check in late cleaning perfect late check out

ovided detailed directions

we needed to do out laundry and there was a laundrette conveniently located very close by, and the location of the

room service is available in case you need it

big bed, big tv, optimal wifi

nice room, great restaurant and bar with wonderful balcony

the bar and the terrace has a nice view on the nervion river

lovely bar terrace where we sat later and had sundowners

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

24hr reception and bar area an big advantage

bar at reception open nonstop

breakfast was a very good surprise, good variety including gluten free options

, hand towels, bar soap, shampoo &

ate in the bar rather than having to eat in the room with

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

noise at night from the bar near by

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

nothing else, no bar or food facility

also i was pleasantly surprised by the gym

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

the bar shut at 10.30 pm and we would have liked to stay later

so the only thing i'll say is that the gym was unavailable

the gym was not available during our stay

great location with good value for money lovely bar staff

they had goodies for the kids which was very nice! the location was excellent.

beds; great location; friendly staff; gym basic but will do; great coffee place cafeteria zortzi

our 4 year old son and the hotel provided with a sofa bed for him and a set with toiletries for kids

room service food was also fantastic and good value for money

hotel front desk super helpful, and breakfast was wonderful

gym was functional but a little sparse on machines

the gym was another great facility and a huge advantage of the hotel

very nice hotel. breakfast was fantastic. i highly recommend.

maybe wifi could be better, it is important for foreign guests

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

to 120mbps)

wifi is blocking certain network services without giving you upfront or during usage a warning

i had to work for a while and the wifi was good

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

cost of use the pool disappointing!

breakfast each morning was excellent and with very attentive staff

only issue we encountered was when accessing the rooftop bar in the afternoon - unfortunately it was understaffed for the number of people there and the

restaurant & room service & bar on the rooftop

the bar on the roof was nice but the staff were not very welcoming.

gym was

staff, facilated an early check in and always available to answer questions

the room service menu was extremely limited and needs to be extended for

the complimentary breakfast was generous

bar area lovely and service excellent

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

whole experience from early check in, car parking which was essential and sub-basement

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

the lack of bar service.

the old town is right across the street check in time is 12pm no early check in

gym & leisure facilities

though basic) in the basement is nice esp after having the delicious meals

the hotel bar is also a treat such knowledgeable staff always make your drink experience unique

gym was well equipped, but it was very hot in the room

late check out always a bonus the double room was on the small side - okay for solo traveller

well equipped gym and spa

the gym, the entrance, the spa

lovely jacuzzi, steam room and sauna and you get a massage, also a roof top pool with a bar which was the perfect place to see the fireworks for the festival

lovely friendly staff and nice gym

breakfast bar had a huge choice of food

very good breakfast

fantastic location, comfortable beds, great staff and a lovely breakfast.

great breakfast and really friendly staff

location and great breakfast!

good location in old town of the city

��^

the gym is exactly what it looks like in the pictures, with the heaviest dumbbells weighing 10 kilos

two small things: maybe it would have been nice if the gym was open later than 22:00 & it there was a toilet brush in the bathroom

the room service and cleaners entered as they pleased without ever knocking.

helpful staff good gym great view of river

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

lovely staff who gave us an early check in and fab restaurant/bar

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

the bar is also great

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

no room service menu in room, no coffee making facilities in room.

the kids enjoyed the snooker table

great service and the spa is very good.

also nice kitchen, i enjoyed it, state of the art facility gym and spa i spent most time there

public areas were good and the bar prices were very reasonable

interney wifi. .a little erratic.

i would have liked to be able to make tea in the room and room service.

the lobby is really cool and the bar served very nice dishes

the design was great, friendly personal, free coffee and water, great room service

everything was great. kids friendly hotel

the pool was amazing and the location too.

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

wanted to use the pool, but we needed a swimming cap and flip-flops

has a nice cold pool to refresh after a long walk

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by

the shuttle picked me up at the airport within 10 minutes of calling

hotel provides shuttle and on a call ; they were prompt enough to send it across

beautiful, well priced and location. free shuttle from and to the airport. staff was fantastic

i arrived at dinner time and took the option to order in food from a local bar which was simple but excellent - made my evening

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

gym equipment could be improved, and one night the guests next door sat outside talking until 3 am,

facilities like laundry room and gym

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

good value for money, has all the basics, even has a gym!

the wifi could be better.

in both cases, a large room with all facilities of this class of hotel, clean, comfy, good wifi

the wifi in the room was slow.

would be nice if they had a lounge/bar area with more subdued lighting

wifi scratchy and buffering too much at certain times

excellent parking

the bar had a good selection of tortillas and pintos- for both lunch and breakfast

wifi good

the staff was very helpful and was very comfortable and easy parking

wifi wants great but that s ok for the level of all other services

pool gave us a relaxing time and the team was marvellous

fabulous decor, friendly staff, gorgeous views. swimming pool was great too!

plenty of space large room and bathroom free parking pool golf fitness close to airport

it sits on a hill on a golf course and has great views

the grounds and building were lovely. great bar and restaurant and the view was amazing

parking and wifi as published

free parking, nice and confortable room, nice and quite area, well designed landscape, full bath

breakfast quite basic. wifi not very stable

wifi not working in the morning.

you don t have to pay a lot for breakfast as you can dine quite well in the bar as well

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

the kitchen has everything you might need

breakfast was delicious

stylish and minimalist decor with a lovely pool in the middle of nature with amazing staff

breakfast was lovely, with delicious local products and eggs, omelette and pancakes to order

very nice, cosy, modern and spacious apartment with all you need, quiet and lovely pool area, very delicious breakfast, very friendly staff, lovely location between the

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.