i ate at bar sunday evening and it was quite tasteful

the bar area is fabulous to sit and relax so so friendly

had a very good meal at the bar and staf were so nice and friendly, that we decided to stay an extra night and we are already

great staff good food and bar great location

the bar had a traditional pool table and catered to my thirst for a chilled pint of guinness

very clean, nice bar and food was good

we decided to have dinner in our room and again the bar staff were fantastic in helping us

and all wonderful reception staff as usual and amazing cleaning staff for so spotless clean , the bar and amazing meals and staff in restaurant never use the swimming pool or spa etc but by people

location with great bar and food menu located across the waterfront to bars and restaurants all in all great stay for

back to hotel for food around 4pm but being coeliac there was nothing at all i could eat off your bar snack menu

staff, ate in bar tuesday evening food was lovely and good value

can say is what a change and how lovely this place now is,,,, well worth checking it,,,, also the bar is something else it's got a massive function room and does fresh food from it's kitchen and

location was ideal for the black country museum and the peaky blinders bar was excellent

rooms are excellent food tremendous all staff really friendly peaky bar is excellent games room is great, laura, jo

big rooms with a small kitchen and microwave which is very good if you want anything to eat later

pity the bar shut at 10.30

everything was lovely except the choice of cider at the bar lovely stay

also found the bar and restaurant to be a lovely place to unwind and the staff really helpful and

location a hidden gem, really friendly staff , awesome food and great bar with fantastic

good bar and

our tv didn t work, the beer and cider at the bar wasn t great:( (+)of food literally opposite carpark multiple choices cinema too breakfast was great staff in bar area very happy and accommodating would definitely stay (-)only thing i'd recommend is a drinks vending machine etc for when bar and starbucks is closed. (-)lamb rogan josh from bar was poor- very expensive for 14 with 4 chewy bits of lamb in it (-)to complain about, if i had to be picky the bar was room charge or cash only

also swimming pool, sauna and steam room was

like the lights, the room was quite dark and no free wifi available as states on the

i chose to get room service and the food was awful, chicken like old boots with a tiny wilted salad, very far away

are great,breakfast was very good staff are freindly also the gym and swimming pool is brilliant , location is good by bars restaurants,zoo,bowling,cinema and

also no prices up at the bar and was charged 5

staff, bar n location

was spotless, staff were friendly and hotel bar was a bonus after a hard day at work complimented by the rooms low price i would definitely

also a bar & large reception area with comfortable seating

everywhere was clean, loads of parking, staff were great, bar was cheap

we had a drink in the bar during the evening which was served by friendly staff

the staff were really friendly and helpful and the bar was well stocked and staffed, always a bonus

not a complaint but arrived back hoping to have a drink at the bar but unfortunately closed

lovely staff, bar area was clean and comfortable

convenient that there is bar at hotel

be helped but what i don't like is trying to manoeuvre around all the tables and chairs in the bar area where you need to pass to get to the rooms

the check in process at the busy bar area

bar & restaurant on site

the bar closes a bit early

convenience of the bar and restaurant, clean, stylish room and friendly staff

the atmosphere in the bar and restaurant is fantastic

it’s got a fantastic restaurant and bar below , and the rooms upstairs are lovely in

fab all round service and a superb pie and chips in the bar below

friendly staff, great bar & restaurant with fantastic food

clean room friendly helpful staff cleaners and bar staff were great

a special thank you goes out to the bar staff as they went above and beyond to make my cocktail, which i found out was not on their

the bar staff were very accommodating making cocktails of my choice

specifically, bar and restaurant staff were all brilliant; and the food was first-rate

exceptional service as always. friendly staff. very large portion on bar meals.

thought the bar prices a bit expensive and could do with some dog poo bins

the library room next door to the bar was lovely and cozy with the fire on and we enjoyed our afternoon and post dinner drinks in

to eat in the restaurant which is more for fine dining as was fully booked but were offered the bar menu which was perfect for us and food really good quality and quantity, certainly visit again

great food at the bar and restaurant

bar area could do with a little updating in comparison with the rest of the hotel

welcome and very informative we received excellent service at reception and in the restaurant and bar we could not fault the hotel the food in the restaurant was excellent and are planning our next

the bar shut early !!!

food from the bar menu was on the 1st night quite good, but on the 2nd night the fish was over cooked and was

food was excellent, especially the steaks - we ate in the bar which was friendly and the service first class

we had a wonderful meal in the bar and enjoyed drinks after

bar staff really quick and friendly - abby and chris

very clear that the restaurant and bar wasn't open before we arrived

wish the bar was open but i think you are renovating i presumed.

no bar or restaurant, but i didn't mind as i knew it ment the hotel would be quiet

residents bar very

very clean unfortunately the bar and restaurant was closed

nice bar area and i had the lamb shank for dinner which was really good

bar meal good, good buffet breakfast

were super friendly, lovely bar , we we're given a free drink on new year's eve, nice touch

as well as the restaurant they could have done bar food.

ate in the hotel on thursday evening and service in the bar was attentive and friendly and the food was fresh, hot and very tasty

was quaint, breakfast and bar food fantastic

nice room,good and friendly staff,nice bar and food was excellent,breakfast was good, all in all excellent, would definitely stay again

better selection of ales in the bar but that's being very picky.

we had dinner in the bar area & buffet breakfast in the restaurant

breakfast and bar food are

the bar was also great with plenty tvs showing the football and very friendly locals

theres a bar and food if required

great music great hotel room brill bar staff very helpfull

it was a saturday evening when we stayed, the venue had a dj in the bar downstairs so we enjoyed an evening of free entertainment whilst having a drink

their bar had a live band

bar area was brilliant on a friday night, live music and plenty of choices for drinks

bed very friendly staff big room good for the money bar if want a few drinks and chinese over the

a shame the on-site bar isn’t allowed to be open at the moment on my last stay the full english was very

was handy for where we needed too get to, room was very good, bar and food where excellent, staff friendly,kind,caring and polite, the lodge was very clean and

the bar area was lovely with a piano and plenty of drink choice

staff were super friendly, food was amazing, bar was cosy and friendly.

host was amazing, bar had a buzz about it you don't normally get without being full on

we had arrived on a bank holiday and that evening the bar and other parts were not open, which was a shame, but was not a problem

on the evening the flirts bar is really friendly

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

the reception staff and all the staff we met were very friendly and helpful, in the mirrors bar grace was exceptional such an asset to the company

welcome, spacious luxurious suite, excellent room service, cosy bar area, splendid dining/breakfast room, ample car parking

our room was lovely and not overlooked and the meals in the bar were superb and excellent value

nice bar good rooms helpful staff

food in the bar was excellent

big hotel, lot's of parking (which you do have to pay for but not bad price), nice bar and restaurant area, they do have leisure facilities but we didn't use them (+)was clean, staff were friendly (except one female) however breakfast was lovely and the bar was brilliant (+) the bar was very convenient for us and it was just a good no hassle stay (+) evening meal was excellent in the restaurant, and staff in there and the bar were brilliant too (+) every area reception, restaurant & bar so friendly and efficient (-)needed more bar staff (+)desk and the bar staff were excellent (+)from reception to bar and waiters and waitresses were fabulous (+)rooms were clean and tidy and bar area was very nice. staff super friendly

the wifi could be better

wifi was sometimes sketchy and mobile signal was almost non existent at times, but not the fault of

no entertainment and not alot to do for kids

food was very good, the breakfast buffet had a lot of choice and the evening kids menu was great

6 is directly over the cooler in the bar and the constant noise was very annoying and so took ages to get to sleep

on the plus side the bar and restaurant onsite were wonderful

the hotel bar staff were also nice and open late

were very pleasant and very helpful, room was very clean and tidy, breakfast good drinks at the bar reasonably priced all in all a brilliant stay

the male staff at bar and breakfast no smile very miserable not make any contact

clean room. well equipt, warm, great bar food and breakfast. quiet. friendly staff good service.

it’s unique style (not generic) homely feel. nice dining and bar decor. friendly staff.

great location easy to find restaurants bar and casino within walking distance

the bar and staff were very helpful

we haven't tried the restaurant but the bar offered a nice selection

bar and restaurant good

required when paying cash which left me a bit short on money that i had planned to spend on the kids for the weekend

there is also a bar available in the eve

they do have a bar but as i was going out i didn't use

no dinner available and bar closed at 10 pm.

everything. location, staff especially julie amazing hostess. the bar was pretty good too.

bar and lovely garden

dined in the bar twice and food was delicious

were spacious and spotless, the bathroom was lovely with a good shower cubicle, we ate in the bar and the food was excellent, the next day we had breakfast, which was self service, plenty of

breakfast and had nice meal in the bar area of hotel the night before

although i appreciate it may of been bank holiday was extortionate as admitted by a member of bar staff when mentioned during discussion

restaurant and bar was great

barclaycard arena for celine concert so booked an overnight stay, good location hotel booked taxi

the breakfast choice was great and a cosy bar area too

very friendly staff and a good breakfast. nice bar facilities

the bar area.

taylor at the bar was exceptional

the bar and restaurant was very modern and enjoyable

i like the steak sandwich very nice the bar staff were very friendly

the bar is also top notch

staff were so friendly.very clean.great bar and restaurant.

lovely bar and rooms

the bar area really nice with loads of different seating areas dotted around

had everything i needed, gym, pool, sauna, steam room and bar of course.

friendly, bar open to residents after 12 and food - ideal for our return from our party

substitute hotel) to enjoy a warm sunny evening

and clean room, lovely terrace and bar

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

and the speakeasy vibe of persian bar is amazing

the mini bar is complementary great size tv

the experience was great except the early check in fee

honesty bar is a nice touch, breakfast was delicious

was perfect - the staff, the rooms and facilities and the bar next door

although we did not use it, the honesty bar was good

breakfast is next door in the bar, the food was delicious and the bar again very well presented

at check-in , in restaurant and the bar were all lovely

asked bar man on arrival where the car park was, he gave us directions but failed to tell us we could get

the angry chef restaurant serves fantastic foods and the bar has great ales and a huge selection of gins

staff very friendly bar well organised even though it was

food is great, both in the bar and restaurant

good food, friendly bar with locals and staff

great value for money nice bar and restaurant

considering there was a live night going on in the bar downstairs there was next to no noise which was lovely

bar and restaurant looked attractive too but we didn’t use it so can’t comment on food/drink

lovely place and great bar below with decent food and range of beers - room was nice enough.

nothing to dislike. from the bar to the bedroom, it was very nice.

bar had closed by 11pm and there was nowhere to buy a drink

sofas could really do with refilling both in the room and bar area as they were hard and quite uncomfortable stayed on a weekday and bar and reception etc

thought the bar was a bit vibeless, it felt a bit like a waiting room

i like the bar and the scenery

to covid the hotel felt very empty and the bar and restaurant was closed which meant we had to drive again to find somewhere to eat after a

hotel is on top of a bar so don’t expect a good nights sleep

breakfast was good

nice place goof area and breakfast was great buy wifi and signal issues were abysmal

arrival the staff were very friendly and helpful the hotel is very clean and the breakfast is lovely

a frame beam across bed also bedroom above bar noisy

probably best at weekends, the bar downstairs closed at about 8 pm and there was no food available when we there there

good breakfast served in bar area

friendly staff from the bar to assist with checking in and convenient arrangements for early checkouts

a little noise from the bar below, but it is a pub after all

did realise until i checked one of my receipts at the bar they were adding service charges without asking or informing

loved the hotel bar area

centre and transport breakfast well presented lots of choice there wasn’t much staff around in bar area waited quite a while for staff to serve

the bar entertainer was excellent

perfect location, great bar area and super friendly staff

v clean, bed comfy, 24 hour bar with very friendly staff x

bar was open late on the friday night when we were there

me in on the night of my arrival and took care of all the extra amenities related to using the bar and kitchen

the bar was brilliant

perfect base for a short stay. clean, quiet with a nice bar and great breakfast

great location, spotlessly clean in all areas very good breakfast, bar service very good.

snack bar caused a delay due to payment options and reception had to support

clean good signal on the wifi location very close to brindley place and the utilita arena bar open 24hr a day with limited food options also available 24hr staff very friendly and

as a family we liked the bar area and staff where very friendly.

bar prices were not ridiculous and the location was superb

staff were friendly, bar was lovely and breakfast was great.

and convenience to the theatre very friendly staff great comfortable foyer/ bar and restaurant

the same guy served us in the bar for drinks when we got back and ran the bar on his own, a real credit to the hotel

bar was also lovely

fantastic bar and breakfast

lovely breakfast room and bar area

had a very warm welcome from the loveliest receptionist who also served us in the bar and at breakfast

upgraded room for our wedding anniversary, the bar was opened for a nightcap at the end of the evening and the breakfast was cooked to order with

nice little bar

room is well set out & comfortable & though we didn t have chance to use it there is a cozy bar area which looked very inviting

plenty of car parking, small bar adjacent to a lovely restaurant with a good range of well presented and well prepared food

good bar selection

have been nicer if the bar area was open later, we were having a good time drinking and ended

the bar area . see above.

nice bar area to enjoy a gin or two :) staff were so friendly and efficient

the bar was a bit impersonal.

had the executive suite), the facilities at the hotel such as the lounge area and the on site bar were great

bar / restaurant looked very nice

i wished the restaurant and bar was open a bit later only because i missed itud83dude03

amazing friendly staff, lovely room, lovely bar & breakfast.

the lift wasn't the best either but worked ok bar the door not opening very well

also there’s a nice little bar next to reception that’s open til late

sports channel put on request to watch in the small bar

the welcome area and bar already look like they’re making big improvements

secure car park, bar , clean spacious room, tea and coffee in room

guests from the bar next door sitting on the steps smoking

great tea selection and coffee machine - the bar staff even kindly gave me some oat milk for my coffee as i'm vegan

poor service in bar when returning from concert

the hotel itself has a gym, bar and room service is available for food

the drinks in the bar were a little expensive

staff helpful and cheerful, breakfast excellent, bar had good beer and open a log time!

facilities like toilets, a cafe and bar were close to the rooms we were in

from around the wolverhampton earlier & i had to wait to check in, i was allowed to stay in the bar bit until my room was done so i could remain safe rather than wondering around the street

nice little bar near reception too

was comfortable & clean & across the road from the venue we were going,the bar staff were very polite & very pleasant

the bar area was nicely laid out, welcoming with a great choice of beers and snacks etc

nice cosy bar with great selection of ales

nice ales in the bar too

the bar was pleasant to sit in and the staff were very friendly and helpful

rooms - very clean and comfortable - in a great pub with good beer & nice bar snacks

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

button factory bar and restaurant next door nice too

check in was quick and they serve a good continental breakfast at the bar next door on weekends

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn't have been any more helpful & nicer, looked after us really well , nice continental

check in was easy with liv in the bar next door

have been a mini bar really at that price to

the top floor bar with it's dj in the evening were a great touch

bar, breakfast and restaurant food was outstanding

wasn't very pleased with the bar upstairs closing so early, when brought 3 business colleagues back for a drink after dinner at

we particularly enjoyed the bar and restaurant at night watching the lights twinkling away

staff very helpful and friendly. excellent bar and food service way into the night.

we got a pizza at the bar which was really tasty and very large

was a ideal spot to stay close to the canal and utilita check in and out was a breeze comfortable bar area to relax in

kept awake by loud singing in the bar at 4

options, self service enabled with time management, reception staff were friendly and the evening bar man was warm and friendly

no luggage storage options so if you arrive before 3 you have to pay early check in

really nice friendly bar area, overall excellent value for

location was amazing and on site bar and coffee shop was great extra!

bar stocked many drinks

the bar staff were excellent as were breakfast staff

mini bar great asset

easy walk to bars, restaurants and nearby convenience store

dining table in same place as the bed and having to go next room to get clothes out of wardrobe bar closed at 9pm: we arrived back from a dire football match needing a night cap but were too late

very clean and well equipped apartment. good facilities in reception also. bar and 24/7 pizza .

also, the hotel bar for an after show night cap

time telling when the website said alcohol at the bar was not available at 22:40 informed it was nearly 23:00 when restrictions started

tas on the bar was so bubbly and chatty

the bar meals we had were delivered promptly and were delicious, as was the buffet breakfast

friendly welcome, spacious room, relaxing atmosphere in the bar and the huge selection of fresh breakfast options

hotel was brilliant staff where lovely breakfasts was amazing could get served at the bar till late anything you needed for the room was put in right away thanks for the great

the staff were lovely especially the bar manager forgot her name

bar staff so warming and attentive

we ate the evening bar menu and breakfast, neither of which could be faulted

lovely bar and restaurant and beautiful garden out the back.

room was excellent value for money, we had a lovely meal after returning quite late but the young bar staff that served us were very friendly and polite

the staff in the bar on saturday night we re just brilliant

location next to the river, wonderful traditional bar with open fire and friendly

lovely location, friendly bar staff and room just as described

the property had no customers in the bar they shut early so was unable to get a night cap

connor is a great new manager there and hotel & bar great as usual thanks!

can’t comment on the food as we didn’t eat here but the bar was well stocked and cosy

unlimited juice bar good location

very clean good bar and facilities

reception and bar staff were great

there was also a note with a chocolate bar left on the bed as a lovely extra touch

great location friendly staff. bar open till 2 am. nice clean rooms

really quaint and friendly hotel with great staff and nice quiet bar with good food and drink.

bar downstairs and a restaurant also a lovely pub just around the corner that did

i had a delicious meal in the bar one evening and the breakfast was great too

very clean and quiet lovely bar and staff

great small hotel with lovely helpful staff and good bar and restaurant.

rooms, staff and 24/7 bar lovely place and right by o2 academy

slow at reception til a 2nd person came to support

under construction in the reception area, which made drinking in the bar uncomfortable.

comfortable and helpful staff and rooms also nice bar and area to play pool and have

after seeing teddy,we came back to the hotel and stayed in the bar till about 2am

we had lunch in the bar and it was delicious

price and facilities available in the price and of course the mini bar and snacks available for

the restaurant and bar downstairs is so convenient

drinks selection and mini bar and room service prices could be improved upon as we would have used more if discount was

very welcoming, rooms were beautiful, plenty of room, mini fridge, tea making facilities bar downstairs, restaurant, lovely breakfast choice of continental and cooked

was excellent- the reception staff were particularly helpful and pleasant so we're the bar staff

nice bar and restaurant

hotels location was lovely and the bar was great too

lovely room with all needed for a great stay. bar fantastic atmosphere and lovely time.

location for us as we were attending a concert at the utilita arena, a nice cocktail bar where we had a few drinks after our concert

the bar food was average but the breakfast was great!

bar staff considering i ended staying on my own, the guy behind the bar with dark hair was lovely

great location for football club. next door. free parking. great bar area. friendly staff.

great bar for a wind down beer before bed

the bar did not have sky tv so we had to go out to a pub to watch england match.

the stuff at the bar lack customer service skills

very comfortable bed. clean. very close to theatre and shops. nice bar for evening drinks

irish guy behind the bar was really friendly and attentive

tired just needs revamp can get noisy and cramped for space in foyer and bar area with the conference s that are held there but thats a minor inconvenience

there was a horrible smell in the toilets near the bar near reception

i was a bit concerned for the barman as he seemed to be on his own on a sunday afternoon, greeting and showing guests around as

lovely bar

bar with a lovely atmosphere

and in particular the manager running the bar - extremely helpful and lovely

collar place, interesting people at the bar and staff that is quirky in the right way

spacious room, excellent breakfast and nice chilled out bar area

relaxing bar and lounge area

breakfast and the bar area

) and great little bar area - staff very friendly and helpful

lovely hotel, it was warm, clean, and very modern, the bar area is nice and the staff are very friendly

the hotel had great facilities including a good bar and ambient seating area to relax

big beds and clean rooms with a bar and breakfast option in morning

a special shoutout to geoff, and ashley from the bar and restaurant they were incredible

were welcomed amazingly by every staff member, from reception, to bar staff and breakfast staff

the bar could have had a better selection of beers

we especially loved the bubble lounge bar which is inside the building

lovely bar and the room was perfect

the bar was a lovely space to relax in, and the food was delicious

was excellent, breakfast was excellent, the bar area downstairs was really good too

around major roadworks, keeping bags safe for us and even carrying them out to the car, and the bar staff and breakfast room staff as well

excellent value for money. great location and bar staff friendly.

mostly everything, couldn't fault the hotel.except for the bar closing early.

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

great place and desk guy was sound and bar beside great crack in station bar very friemdly

would have liked a night cap in the bar when we got back but it had closed at 8pm.

little disappointed there was no bar fridge in the room to keep fresh milk & other perishables

very nice and friendly staff, bar was lovely and room was 1st class, definitely be back soon

the bar was a good place to meet visitors

mum and i) to watch the world cup match at

the staff were all incredibly friendly and gave great recommendations, including a nice bar for us two ladies

the staff at reception and bar are excellent.

the reception staff, waiting staff & bar staff were professional, helpful and very friendly

proximity to the centre bar area

setting and ambience the bar is awesome with great cocktails also , new york style breakfast was aweaome

interior decorations of the rooms and all common spaces( restaurant, bar madeleine, staircases)

there is a 24 hour bar and restaurant

bar across the road doesn’t close till 3am so you can hear the music from there but it not that

for a low budget hotel, the bar and food options were fab

staff we're lovely and 24 hour bar was a bonus!

i especially liked the 24hrs bar with food and alcoholic and non-alcoholic beverages, the breakfast and the option to leave my