iron board and iron , hair dryer everything perfect , lovely restaurant with good food and bar beautiful , lifts large and lovely

would've liked the bar to be open later than midnight.

and all wonderful reception staff as usual and amazing cleaning staff for so spotless clean , the bar and amazing meals and staff in restaurant never use the swimming pool or spa etc but by people

of drinks in their beautiful bar and restaurant with excellent meals

back to hotel for food around 4pm but being coeliac there was nothing at all i could eat off your bar snack menu

i also must say that the meal i had in the bar was simply put delicious, hopefully, after the lockdown i will defenitely comeback

i ate at bar sunday evening and it was quite tasteful

missed tv & internet, although there was a tv in the bar of a night and internet access in the main building

great staff good food and bar great location

the bar and restaurant weren't open due to tier 3 rules

staff, ate in bar tuesday evening food was lovely and good value

can say is what a change and how lovely this place now is,,,, well worth checking it,,,, also the bar is something else it's got a massive function room and does fresh food from it's kitchen and

location was ideal for the black country museum and the peaky blinders bar was excellent

rooms are excellent food tremendous all staff really friendly peaky bar is excellent games room is great, laura, jo

big rooms with a small kitchen and microwave which is very good if you want anything to eat later

our tv didn t work, the beer and cider at the bar wasn t great:( (+)of food literally opposite carpark multiple choices cinema too breakfast was great staff in bar area very happy and accommodating would definitely stay (-)only thing i'd recommend is a drinks vending machine etc for when bar and starbucks is closed. (-)lamb rogan josh from bar was poor- very expensive for 14 with 4 chewy bits of lamb in it (-)to complain about, if i had to be picky the bar was room charge or cash only

you had to pay extra for the wifi when i was already staying before it used to be free for guests when staying but i guessed

experience and the spa staff were amazing a credit to the hotel

great tv lots of channel, free wifi

are great,breakfast was very good staff are freindly also the gym and swimming pool is brilliant , location is good by bars restaurants,zoo,bowling,cinema and

good bar and

the bar was a pleasant retreat at the end of a long drive

having a bar and restaurant on the location is great

location a hidden gem, really friendly staff , awesome food and great bar with fantastic

pity the bar shut at 10.30

clean room friendly helpful staff cleaners and bar staff were great

the atmosphere in the bar and restaurant is fantastic

comfy rooms and a bar plus beautiful meals this place is just right if your working or visiting friends in the area

fab all round service and a superb pie and chips in the bar below

the bloke behind the bar twice over charged for the same drinks

the staff were really friendly and helpful and the bar was well stocked and staffed, always a bonus

lovely staff, bar area was clean and comfortable

we had a drink in the bar during the evening which was served by friendly staff

convenient that there is bar at hotel

prices in the bar were stupidly expensive

was spotless, staff were friendly and hotel bar was a bonus after a hard day at work complimented by the rooms low price i would definitely

we wanted food or a drink when we checked in at 2 and both bar and restaurant was closed

everywhere was clean, loads of parking, staff were great, bar was cheap

also a bar & large reception area with comfortable seating

staff, bar n location

be helped but what i don't like is trying to manoeuvre around all the tables and chairs in the bar area where you need to pass to get to the rooms

the check in process at the busy bar area

the bar closes a bit early

food bar staff were exceptional rooms was clean big and spacious

bar closings at 10pm for a hotel i have been to hotel we’re they close at 12 or you can get room

our room was lovely and not overlooked and the meals in the bar were superb and excellent value

the only thing was the bar and spa closed too early...

welcome, spacious luxurious suite, excellent room service, cosy bar area, splendid dining/breakfast room, ample car parking

beautiful bar area

the reception staff and all the staff we met were very friendly and helpful, in the mirrors bar grace was exceptional such an asset to the company

we had arrived on a bank holiday and that evening the bar and other parts were not open, which was a shame, but was not a problem

staff were super friendly, food was amazing, bar was cosy and friendly.

host was amazing, bar had a buzz about it you don't normally get without being full on

friendly nice bar comfy room

on the evening the flirts bar is really friendly

6 is directly over the cooler in the bar and the constant noise was very annoying and so took ages to get to sleep

on the plus side the bar and restaurant onsite were wonderful

big hotel, lot's of parking (which you do have to pay for but not bad price), nice bar and restaurant area, they do have leisure facilities but we didn't use them (+)was clean, staff were friendly (except one female) however breakfast was lovely and the bar was brilliant (+) the bar was very convenient for us and it was just a good no hassle stay (+) evening meal was excellent in the restaurant, and staff in there and the bar were brilliant too (+) every area reception, restaurant & bar so friendly and efficient (-)needed more bar staff (+)desk and the bar staff were excellent (+)from reception to bar and waiters and waitresses were fabulous (+)rooms were clean and tidy and bar area was very nice. staff super friendly

information pack in room to explain the spa facilities no room service menu, and no low calorie sweetners provided

all gym and leisure area was spotlessly clean

lots of doirs slamming and kids playing in the corridors making lots of noise.

the room was very clean and comfortable, the swimming pool and spa were very nice all in all we would like to thank everyone for a wonderful stay

the bar was brilliant

me in on the night of my arrival and took care of all the extra amenities related to using the bar and kitchen

slightly pricey in the restaurant and bar but it's to be expected.

bar was open late on the friday night when we were there

perfect base for a short stay. clean, quiet with a nice bar and great breakfast

room is well set out & comfortable & though we didn t have chance to use it there is a cozy bar area which looked very inviting

had a very warm welcome from the loveliest receptionist who also served us in the bar and at breakfast

lovely breakfast room and bar area

claudia on reception and the bar was so friendly, chatty and helpful

nice little bar

is not a purpose built hotel, although the bar and dining areas are well-thought-out modern additions

nice bar area to enjoy a gin or two :) staff were so friendly and efficient

bar area was excellent as was the food for dinner and breakfast

have been nicer if the bar area was open later, we were having a good time drinking and ended

good bar selection

was comfortable & clean & across the road from the venue we were going,the bar staff were very polite & very pleasant

facilities like toilets, a cafe and bar were close to the rooms we were in

excellent location to town centre. the staff are vert helpful the bar is open 24hours a day

staff helpful and cheerful, breakfast excellent, bar had good beer and open a log time!

from around the wolverhampton earlier & i had to wait to check in, i was allowed to stay in the bar bit until my room was done so i could remain safe rather than wondering around the street

sports channel put on request to watch in the small bar

secure car park, bar , clean spacious room, tea and coffee in room

the welcome area and bar already look like they’re making big improvements

also there’s a nice little bar next to reception that’s open til late

the lift wasn't the best either but worked ok bar the door not opening very well

we haven't tried the restaurant but the bar offered a nice selection

bar and restaurant good

great location easy to find restaurants bar and casino within walking distance

the bar and staff were very helpful

lcoation was brilliant. free wifi and free parking is a bonus in such central locations

the bar lady was so kind she even rang an uber for me to save me money getting into the town

bed very friendly staff big room good for the money bar if want a few drinks and chinese over the

bar and snooker tables if you want them

was handy for where we needed too get to, room was very good, bar and food where excellent, staff friendly,kind,caring and polite, the lodge was very clean and

staff great used bar for food lovely! local’s lovely

lovely bar and restaurant and beautiful garden out the back.

we ate the evening bar menu and breakfast, neither of which could be faulted

the staff in the bar on saturday night we re just brilliant

friendly staff. lovely bar and restaurant.

the bar area was lovely to relax in

bar staff considering i ended staying on my own, the guy behind the bar with dark hair was lovely

the bar did not have sky tv so we had to go out to a pub to watch england match.

lovely hotel, great bar and nice, clean modern rooms

great location for football club. next door. free parking. great bar area. friendly staff.

the hotel is always very clean, food and bar always excellent

spacious rooms. a lovely bar area. friendly staff and an amazing buffet breakfast

really quaint and friendly hotel with great staff and nice quiet bar with good food and drink.

warm and welcoming had a nice drink in the bar area slept well and breakfast lovely would visit

i had a delicious meal in the bar one evening and the breakfast was great too

great small hotel with lovely helpful staff and good bar and restaurant.

barclaycard arena for celine concert so booked an overnight stay, good location hotel booked taxi

the bar area.

very friendly staff and a good breakfast. nice bar facilities

staff were very friendly reception hannah extremely delightful and helpful bar guy young and friendly

taylor at the bar was exceptional

on site bar and pool table. bedrooms excellent, recently refurbished and cleanliness was 100%.

staff were amazing and the bar was really friendly and welcoming

great music great hotel room brill bar staff very helpfull

two parties a 21st and a wedding plus main bar open has normal yet we never heard a sound from our room

theres a bar and food if required

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

the mini bar is complementary great size tv

and the speakeasy vibe of persian bar is amazing

the experience was great except the early check in fee

are so attentive and friendly i had a meal in the bar and food recommended by the barman was outstanding quality will definitely stay again

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

breakfast is next door in the bar, the food was delicious and the bar again very well presented

at check-in , in restaurant and the bar were all lovely

honesty bar is a nice touch, breakfast was delicious

close to m6 . bar on site .. good breakfast

have been mentioned that there were 2 coach parties staying at the hotel when booking in as the bar area was

the bar staff the bed was lovely and the breakfast was great

location staff very friendly, rooms were very clean and comfatable great breakfasts and aminities bar open and snack machines open on

pecially because it was included in the price) the jotel had every little thing u can thing

hotel is on top of a bar so don’t expect a good nights sleep

nice place goof area and breakfast was great buy wifi and signal issues were abysmal

arrival the staff were very friendly and helpful the hotel is very clean and the breakfast is lovely

breakfast was good

a fantastic bar with lots of gins

were spacious and spotless, the bathroom was lovely with a good shower cubicle, we ate in the bar and the food was excellent, the next day we had breakfast, which was self service, plenty of

the bar facilities are superb, the meals are delicious and very good value

dined in the bar twice and food was delicious

although i appreciate it may of been bank holiday was extortionate as admitted by a member of bar staff when mentioned during discussion

were lovely and friendly rooms were clean cosy and comfy breakfast and bar staff were lovely

everything. staff always friendly and efficient. discount on bar drinks

the room was close to the bar so it was noisy but this is to be expected

great stay made use of the bar this time and felt it the day after, the staff were great the food was great easy to find and

location to racecourse nice bar area good breakfast

was perfect from start to finish, the staff couldn t be any more helpful, spacious bar and restaurant area, breakfast buffet was amazing value for money, the burger menu was amazing

venue was quite cold overall, especially the bar

ich is the checkout time), but the bar didn't open until 12, meaning we had to go out for food

superb especially liam in the bar very helpful great to watch football good atmosphere lots of tv screens superb gym bedrooms

bar food sad overpriced for what you get sometimes basic is best shabby tiny ribs ad lower my self

the bar & food, swimming & spa

food from the bar menu was on the 1st night quite good, but on the 2nd night the fish was over cooked and was

food was excellent, especially the steaks - we ate in the bar which was friendly and the service first class

bar staff really quick and friendly - abby and chris

the bar shut early !!!

breakfast and bar food are

we had dinner in the bar area & buffet breakfast in the restaurant

nice room,good and friendly staff,nice bar and food was excellent,breakfast was good, all in all excellent, would definitely stay again

was quaint, breakfast and bar food fantastic

bar and all food served are great

thought the bar prices a bit expensive and could do with some dog poo bins

specifically, bar and restaurant staff were all brilliant; and the food was first-rate

dog friendly bar area and the staff were very friendly and attentive

exceptional service as always. friendly staff. very large portion on bar meals.

jack who was working on the bar was lovely and the general manager was very helpful regarding the car charging point in the car

bar was well stocked, thoroughly recommend tom s negroni

to eat in the restaurant which is more for fine dining as was fully booked but were offered the bar menu which was perfect for us and food really good quality and quantity, certainly visit again

bar area could do with a little updating in comparison with the rest of the hotel

everyone we interacted with from reception to the restaurant and cocktail bar were so friendly, knowledgeable and full of great recommendations - shout out to harry for

the library room next door to the bar was lovely and cozy with the fire on and we enjoyed our afternoon and post dinner drinks in

centre and transport breakfast well presented lots of choice there wasn’t much staff around in bar area waited quite a while for staff to serve

the lobby and the lobby bar is amazing, you feel like your on holiday lol and the cocktail menu is great

the dinner menu was a little overpriced but the bar menu was not bad.

the roof top bar was excellent! staff was really helpful and friendly!

perfect location, great bar area and super friendly staff

the same guy served us in the bar for drinks when we got back and ran the bar on his own, a real credit to the hotel

ok for us but the bar did close a little early considering it was a new years eve stay.

and convenience to the theatre very friendly staff great comfortable foyer/ bar and restaurant

the bar were serving elo themed cocktails - nice touch

fantastic bar and breakfast

no dinner available and bar closed at 10 pm.

there is also a bar available in the eve

they do have a bar but as i was going out i didn't use

everything. location, staff especially julie amazing hostess. the bar was pretty good too.

bar and lovely garden

clean good signal on the wifi location very close to brindley place and the utilita arena bar open 24hr a day with limited food options also available 24hr staff very friendly and

long queue at bar for a while.

snack bar caused a delay due to payment options and reception had to support

as a family we liked the bar area and staff where very friendly.

bar prices were not ridiculous and the location was superb

the bar was a bit impersonal.

the staff in the evening at the bar was exceptional

i wished the restaurant and bar was open a bit later only because i missed itud83dude03

had the executive suite), the facilities at the hotel such as the lounge area and the on site bar were great

bar / restaurant looked very nice

check in was easy with liv in the bar next door

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn't have been any more helpful & nicer, looked after us really well , nice continental

reception and bar staff lovely. room clean and bathroom new. good teamaking facilities

great room, great bar with roof terrace at the adjacent button factory

check in was quick and they serve a good continental breakfast at the bar next door on weekends

great tea selection and coffee machine - the bar staff even kindly gave me some oat milk for my coffee as i'm vegan

the hotel itself has a gym, bar and room service is available for food

guests from the bar next door sitting on the steps smoking

the drinks in the bar were a little expensive

poor service in bar when returning from concert

no luggage storage options so if you arrive before 3 you have to pay early check in

a guest laundry, staff available 24/7 and a bar were all appreciated

also, the hotel bar for an after show night cap

time telling when the website said alcohol at the bar was not available at 22:40 informed it was nearly 23:00 when restrictions started

used the bar later and it was clean and pleasant

easy walk to bars, restaurants and nearby convenience store

were super friendly, lovely bar , we we're given a free drink on new year's eve, nice touch

bar meal good, good buffet breakfast

bar prices very good

ate in the hotel on thursday evening and service in the bar was attentive and friendly and the food was fresh, hot and very tasty

as well as the restaurant they could have done bar food.

there was also a note with a chocolate bar left on the bed as a lovely extra touch

reception and bar staff were great

bar service, and breakfast good

unlimited juice bar good location

very clean good bar and facilities

options, self service enabled with time management, reception staff were friendly and the evening bar man was warm and friendly

nothing - maybe the bar could stay open a little later

was a ideal spot to stay close to the canal and utilita check in and out was a breeze comfortable bar area to relax in

staff very helpful and friendly. excellent bar and food service way into the night.

kept awake by loud singing in the bar at 4

wasn't very pleased with the bar upstairs closing so early, when brought 3 business colleagues back for a drink after dinner at

loved the complimentary mini bar and balloons on the bed for my partners

lots of noise from 25th floor champagne bar & restaurant through the night

bar, breakfast and restaurant food was outstanding

we particularly enjoyed the bar and restaurant at night watching the lights twinkling away

the bar meals we had were delivered promptly and were delicious, as was the buffet breakfast

restaurant and bar area was good, we had evening meal and drinks which were reasonably priced

bit or a delay/confusion ordering food in the bar that evening but we got sorted in the end.

friendly welcome, spacious room, relaxing atmosphere in the bar and the huge selection of fresh breakfast options

hotel was brilliant staff where lovely breakfasts was amazing could get served at the bar till late anything you needed for the room was put in right away thanks for the great

location for us as we were attending a concert at the utilita arena, a nice cocktail bar where we had a few drinks after our concert

hotels location was lovely and the bar was great too

was excellent- the reception staff were particularly helpful and pleasant so we're the bar staff

lovely room with all needed for a great stay. bar fantastic atmosphere and lovely time.

nice bar and restaurant

mini bar great asset

the young ladies at reception desk and bar were very friendly polite

we had a few drinks in the bar on the evening and the lady serving us was

location was amazing and on site bar and coffee shop was great extra!

really nice friendly bar area, overall excellent value for

considering there was a live night going on in the bar downstairs there was next to no noise which was lovely

no food or snacks available at bar when we came in at 11pm

very clean and great location. staff were lovely especially in the bar area

nothing to dislike. from the bar to the bedroom, it was very nice.

lovely place and great bar below with decent food and range of beers - room was nice enough.

residents bar very

a lounge bar would be a bonus

very clean unfortunately the bar and restaurant was closed

very clear that the restaurant and bar wasn't open before we arrived

no bar or restaurant, but i didn't mind as i knew it ment the hotel would be quiet

the staff member who served us at the bar at around 1am was also very friendly

spacious room, excellent breakfast and nice chilled out bar area

lovely clean and spacious with nice bar area and breakfast

relaxing bar and lounge area

) and great little bar area - staff very friendly and helpful

shopping staff all friendly and helpful breakfast was lovely would recommend the eggs benedict bar snacks really good

we had lunch in the bar and it was delicious

very welcoming, rooms were beautiful, plenty of room, mini fridge, tea making facilities bar downstairs, restaurant, lovely breakfast choice of continental and cooked

the restaurant and bar downstairs is so convenient

afraid i can't remember the staffs names but the bar staff young guys was amazing and the young black gentleman who work at night i believe soon to

after seeing teddy,we came back to the hotel and stayed in the bar till about 2am

clean and modern, with super friendly staff and a great bar area with a pool table

there's a bar in reception but we didn't use it

rooms, staff and 24/7 bar lovely place and right by o2 academy

comfortable and helpful staff and rooms also nice bar and area to play pool and have

hotel was really nice & very quirky, each room was different & the bar downstairs was fantastic with a nice open fire, the staff were all very helpful, the breakfast

the facilities, the bed was so comfortable and the pillows, the breakfast was wonderful, the bar really loved it and bar staff were lovely and polite

great bar and dining room

a lot with work and normally hide in my room, but for once felt so comfortable i sat in the bar on my own

furthermore, the bar located within the hotel itself was an added bonus

the room , bathroom was amazing, and the staff , especially the two lady's on the bar was outstanding , polite, couldn't do enough for me

the bar was a lovely space to relax in, and the food was delicious

around major roadworks, keeping bags safe for us and even carrying them out to the car, and the bar staff and breakfast room staff as well

lovely bar and the room was perfect

was excellent, breakfast was excellent, the bar area downstairs was really good too

who checked us in and out was extremely happy and more than happy to help and martin the bar tender was amazing at making cocktails and even made us some that weren't on the

there was a horrible smell in the toilets near the bar near reception

the stuff at the bar lack customer service skills

very comfortable bed. clean. very close to theatre and shops. nice bar for evening drinks

the hotel bar was lovely and the bar man was such a friendly pleasant man, the whole staff team where very

awkward arrangement in the bar which none of us could quite work out

setting and ambience the bar is awesome with great cocktails also , new york style breakfast was aweaome

interior decorations of the rooms and all common spaces( restaurant, bar madeleine, staircases)

proximity to the centre bar area

location and bar area and breakfast and comfortable bed great hotel!

collar place, interesting people at the bar and staff that is quirky in the right way

and in particular the manager running the bar - extremely helpful and lovely

the water pressure in the shower was amazing. it was warm and cozy. the bar was very nice too

bar with a lovely atmosphere

lovely bar

plenty of breakout areas in the bar area with comfortable seating

the free mini bar was a really nice touch

food in the bar area was ok-puddings yummy

really well trained staff especially bar and food

the drinks in the bar are a little expensive.

very rowdy spill over from the bar into hotel reception at night.

a huge shoutout to shesh, ashley, and patrycja, on the day and night shift at the bar and restaurant you all are amazing

were welcomed amazingly by every staff member, from reception, to bar staff and breakfast staff

huge bar and restaurant with plenty of charging points and looked great downstairs

the hotel had great facilities including a good bar and ambient seating area to relax

breakfast was amazing with great choice kushal looked after us in the bar made great cocktails, very polite and welcoming

the bar area is comfortable where you can relax and have a snack with your drinks

very nice and friendly staff, bar was lovely and room was 1st class, definitely be back soon

restaurant and bar /pub around the corner

mum and i) to watch the world cup match at

drinks at bar could have more choice

good location clean helpful staff comfortable nice bar nice breakfast

staff, bar and dining area, in easy walking distance of station, museum, central chrches, library, metro

modern rooms, very comfy bed and big for singles, bar downstairs and breakfast area nice

reception & bar staff pvery pleasant and helpful

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

great bar with real good prices

would have liked a night cap in the bar when we got back but it had closed at 8pm.

excellent value for money. great location and bar staff friendly.

i especially liked the 24hrs bar with food and alcoholic and non-alcoholic beverages, the breakfast and the option to leave my

staff we're lovely and 24 hour bar was a bonus!

at the bar is dear rooms aren't luxurious but the price and staff are great; breakfast has a lovely

the staff were incredibly helpful and welcoming, lovely bar area and breakfast.

bar across the road doesn’t close till 3am so you can hear the music from there but it not that

having a bar on site with happy hour from 5-7pm was fab

staff are friendly when you see them the bar is un attended so waiting a while location brilliant but reason would not stay again 4

bar staff are rude

the bar was well stocked and breakfast was good value