comfortable rooms.staff friendly and very helpful. bar snacks good menu and breakfast excellent.

service in the bar and restaurant were top notch

about the hotel was exceptional the warm welcome by the reception staff the room the location the bar staff

good facilities . all night bar !!

the bar staff were lovely and friendly

the large bed the bar area and the staff

are exceptional from elaine at check in who helped us get a quiet room to all the bar staff who all offered to help me carry my food and drink on different days

good staff and great bar and food great to have use of pool and gym

the air con on a very hot day in the bar was a bit fierce but..nothing really to complain about

the staff were so friendly and welcoming. bar staff very efficient.

no one at the bar area every time we went, with no one around, we had to pay at reception

no beers, ales, or ciders on tap even though the bar has taps visible

staff were friendly, and reopened the bar for us so we could have a drink when we arrived, although there was not what we wanted to drink

the bar could have a better range of drinks, there were no non-alcoholic options for example

young bar and restaurant server was very attentive and looked after us

good bar with good choice of bar snacks

lovely, bar staff friendly, bar food good, but the leisure suite staff exceptional and pool amazing, monday

property with onsite gym

eaper day rate for hotel users), starbucks, bar and car park

the bar areas were noisy with loads of uncontrolled

man bar wasn’t open this time

amazing service from nicky, cath, abby, jag the wonderful housekeeper, the restaurant and bar staff, and in general, everyone who works there

food and bar area good

the bar was not open

alisha and adam made it a joy to visit the bar area

the bar manager was very friendly

then back to the bar and had to get a staff member to authorise a charge to room option at the busy bar

bar is cool too

was very helpful, got extra stuff for us when we needed it, receptionist was very nice,polite, bar

good bar and late night food options

the little bar was a great place to relax after a long day and the freshly cooked breakfast was yummy

they also had a nice little bar but we were a bit too caught up to use it

i arrived late and no bar or lounge facility for a quick pint

comfortable night's stay in this small family-run hotel with tea/coffee facilities, and onsite bar and restaurant

arrived late and nigel stayed and chatted to me in the bar over a drink

we did not have the opportunity to try out the dinner or lunch but there is also a nice bar open in the evenings

the bar and dining room staff did not miss anything and the food was so good

lovely hotel lovely bar nice staff

the restaurant and bar area was perfect and we had a really lovely

staff, the restaurant and bar area is beautiful especially when the weather is nice you can sit on the terrace

it was a saturday night and there was an event on in the bar/function room which was friendly but busy and we worried about not being able to sleep

there is a bar and restaurant on site, though we did not use it

the bar was very lively when we arrived but didn’t disturb us once in the room

bar area was exceptional also

the bar and food was excellent will definitely stop here again also a very large car park

food was very good if expensive drinks in the bar were good very near birmingham airport for flight check-in,although birmingham airport is

bar seemed understaffed and although generally the restaurant both food and staff were excellent,

orders st the bar was 10:45 so a little early but we were able to order double drinks at 10:45

great bar area and food

the staff at the bar were also very welcoming and it was just a two minute walk to the terminal for my rebooked

close to the airport, 24 hour bar with food.

food, great ambience in the restaurant and excellent service from the bar and waiting

nice bar and food

onsite bar and restaurant

a coke as we just landed so was thirsty and with everything about lost bank cards asked if the bar was open when there were 2 females drinking in bar it was around 2

we enjoyed the cheerfulness of the evening bar staff and the comfort of the lounge area to watch the rugby final

night caps in the bar afterwards

restaurant fully booked but excellent bar service

our executive room was spotlessly clean the bar had a great range to choose from the menu

bar staff could have used a little bit more training, as there was a hitch when ordering a mojito

bar service was okay, the staff were not the friendliest, maybe just shy but overall i have very

hotel facilitates were really good - and bar / restaurant was buzzing

didn't like the bar closed so early especially after a gig

location / cleaniness / restaurant and bar in the premises.

great bar and lovely staff, young and enthusiastic

the room was spacious and clean and the bar area holds a fantastic atmosphere!

reception, bar and cleaners

helpful and friendly staff, as i expected, the music from the bar could be heard until around 2330 but earplugs covered that

bar closed at 12 midnight

friendly feel attentive staff evening bar meal was grest

perfect place with free parking

has all the facilities, snooker tables, swimming,exercise facilities, bar and restaurant serving excellent food and also a very good bar

welcome, nice bar area and quick and easy bar meal for dinner

location next to nec and comfy rooms and relaxed bar area. good value for money

facility s are excellent bar is nice and relaxed atmosphere and staff always on hand for anything you need assistance with i

polite helpful staff, table service from will who works behind the bar nothing was too much for him , really lovely staff and breakfast was brilliant can not fault

breakfast was great, bar stayed open late

friendly staff nice bar area lovely rooms

bar area really nice even with works ongoing was no interruption at all should be very pleased with

the bar staff went out of there way with the chef to provide us food

gym was a nice bonus and was very quiet

walk in shower was really nice along with the complementary toiletries and mini bar made was a nice touch

fabulous spacious room with complimentary mini bar and snacks. breakfast was brilliant too

the world bar being open

fabulous hotel loved casino too food and drink in sky bar had to wait as was busy

free bar and car park. great for concerts

the bar was lively in the evening, with a nice atmosphere and plenty of seating

the restaurant bar area was really nice and breakfast was spot on with a huge variety

i enjoyed the relaxed atmosphere and the general ambience of the check in and bar area.

breakfast was great! lovely bar area, staff really friendly and location was fantastic!

the detail in the room, the complimentary coffee bar and snacks. the mini fridge in the room

staff were great and very proactive. fabulous breakfast and free bar snacks...

time at the bar could have been improved if there were more staff on hand for a busy event weekend

unfortunately the bar did not provide cocktails - unheard of nowadays!

was cold in the bar area

bar was reasonably priced

food was excellent and the bar had a good atmosphere

nice bar which seemed to be always busy in the evening with locals

drinks in bar not cheap

a little noisy as above the pub bar but slept fine

great location, bar and breakfast

we took a walk around the grounds and enjoyed a drink and food in the newly renovated bar area

food was poor choice in bar

more options and affordability of house wines on the hotel bar menu would be great.

breakfast service was a little slow and too much sauce on eggs great coffee though!

breakfast was ok. loved the decoration. all staff superb, friendly & welcoming

easy parking, clean rooms, friendly staff, nice bar & nearby eateries.

location perfect staff friendly bar atmosphere was brilliant enjoyed the stay and will be back

i like the bar bar staff and locals very friendly.

didnt try the food but had drinks in the bar in the evening

there is a bar there, you can have food too

the bar needs a better choice of beer on tap

we had drinks in the bar on our return which was good

very clean, spacious rooms, plenty of lifts, bar was a bit pricey

the hotel was lovely spacious. the bar area was lovely. staff were all great and helpful

the main bar is lovely, but can get very noisy between 5pm and 8pm

it was good to meet locals in the bar of an evening and drink a good variety of well-kept real ales

a little noisy in the bedroom above the bar but too be expected really

the breakfast was great and the bar food was very good

although the web said bar snacks were

the atmosphere in the bar at night was great

room had everything that we needed, we only stayed one night, ordered a carry out and ate in the bar would be great if they did meals at night time as the breakfast in the morning was

about bathroom frankly was dirty tv was small and the constant noise from the customers of the bar was unbearable for 100 quid i'd expect clean room with ac or a fan at least all in all we payed

realistic in my opinion when we arrived and parked our car there was glass all over the floor the bar had broken glass on the floor and a lot of the seats were in a terrible condition stuck

having to walk across the bar to get the elevator to the room.

is a pleasant hotel perhaps in need of a little tlc but great value for money with a great bar and good car park

good all rounder with secure parking and a bar downstairs

excellent value for money,comfortable bed and the staff were so helpful especially the bar staff on the thursday night we stayed and the staff that cooked our delicious breakfast,she was

gerry the ud83dudd25 and bar . thanks the highwaymen.

the bar was small but i got what i wanted

the hotel has a bar which is really handy but the area is a little sparse regarding such places

the bar was a great place to unwind after a long day

i was able to just have a friendly chat at the bar the the staff and have a good laugh with them

very expensive bar !!!!!

was wonderful, 24 hour bar yet the rooms were silent

the customers in the bar were very welcoming

staff were very helpful, the whole place was very clean, the room, the bar area and even the outside area, even the toilets in the bar area, the breakfast was very

great bar with friendly locals

friendly staff in the bar, the bar area is spacious and inviting, the bedroom was nice and the en-suite was new and the

plus bar open until 1am

late bar so able to have a drink when we got

nice pub next door and bar in hotel

the vending machine where you could get anything. 24 hour bar with a really good guinness

the beds were really comfortable, rooms very clean. bar prices and food were good.

the food in the bar was amazing

lots of space to sit in different areas near the bar & outside

lovely bar and restaurant area and good food

outside bar vas very welcome

,the history of this place is really interesting then out at the back there is a bar some booths , tables and a dj and street food vendors , amazing stay , walked into city centre

we was even allowed to take our drinks from the bar to our room in the evening

no food or snacks available at bar when we came in at 11pm

lovely place and great bar below with decent food and range of beers - room was nice enough.

nothing to dislike. from the bar to the bedroom, it was very nice.

very clean and great location. staff were lovely especially in the bar area

to the rear you have a lovely outside area with a pond to sit around or an outside bar under cover should it be raining

hotel was really nice, lovely restaurant and bar

the hotel features a cozy mini bar just past the reception, a great spot to relax and enjoy a drink

a quaint property with an onsite bar and restaurant

grounds to walk round was lovely and the staff were freindly and restuarant and bar was nice

staff are friendly when you see them the bar is un attended so waiting a while location brilliant but reason would not stay again 4

bar staff are rude

having a bar on site with happy hour from 5-7pm was fab

the bar was well stocked and breakfast was good value

collar place, interesting people at the bar and staff that is quirky in the right way

bar with a lovely atmosphere

lovely bar

the water pressure in the shower was amazing. it was warm and cozy. the bar was very nice too

and in particular the manager running the bar - extremely helpful and lovely

to stay for good prize, close to city center (about 3 miles), very nice and friendly staff, big bar inside with really good prizes, room was clean, smell nice with fresh towels, bathroom with

clean and quiet nice bar area and the manager pauline was brilliant we enjoyed our stay here very much don’t believe

of a run down/industrial area, however upon entering the premisis the lady who greeted me at the bar was lovely, directed me to my room and the parking to the rear

staff was really nice, we were allowed an early check in and we were assisted immediately when we reported an issue with the heating

staff we're lovely and 24 hour bar was a bonus!

for a low budget hotel, the bar and food options were fab

bar across the road doesn’t close till 3am so you can hear the music from there but it not that

the staff were incredibly helpful and welcoming, lovely bar area and breakfast.

at the bar is dear rooms aren't luxurious but the price and staff are great; breakfast has a lovely

everything beautiful hotel.. welcoming entrance beautiful room, nice restaurant and bar area

bar comfortable, live music and reasonable priced drinks

nothing! although the lounge bar was really warm when working in there in the day.

the patio in the bar area is worth enjoying when

breakfast bar was delicious and plentiful

were welcomed amazingly by every staff member, from reception, to bar staff and breakfast staff

the bar could have had a better selection of beers

big beds and clean rooms with a bar and breakfast option in morning

a special shoutout to geoff, and ashley from the bar and restaurant they were incredible

a huge shoutout to shesh, ashley, and patrycja, on the day and night shift at the bar and restaurant you all are amazing

the hotel bar was lovely and the bar man was such a friendly pleasant man, the whole staff team where very

who checked us in and out was extremely happy and more than happy to help and martin the bar tender was amazing at making cocktails and even made us some that weren't on the

very comfortable bed. clean. very close to theatre and shops. nice bar for evening drinks

tired just needs revamp can get noisy and cramped for space in foyer and bar area with the conference s that are held there but thats a minor inconvenience

the stuff at the bar lack customer service skills

clean and modern, with super friendly staff and a great bar area with a pool table

o people working behind bar on sat 8th just ignored us and could have offered to find

after seeing teddy,we came back to the hotel and stayed in the bar till about 2am

slow at reception til a 2nd person came to support

there's a bar in reception but we didn't use it

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

great place and desk guy was sound and bar beside great crack in station bar very friemdly

great bar with real good prices

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

mostly everything, couldn't fault the hotel.except for the bar closing early.

free pool table at the bar was a nice touch

tasty breakfast . bar open late . comfortable room

dogs are not allowed in a restaurant, but no problem as we could eat the breakfast at bar area

there had been a function, so breakfast was really busy and had to sit in the bar area

social aspects, the large open spaces for congregating on the ground floor in the bar and in the restaurant

no dinner available and bar closed at 10 pm.

bar and lovely garden

there is also a bar available in the eve

they do have a bar but as i was going out i didn't use

everything. location, staff especially julie amazing hostess. the bar was pretty good too.

very nice and friendly staff, bar was lovely and room was 1st class, definitely be back soon

also beware in house bar prices

mum and i) to watch the world cup match at

breakfast was amazing with great choice kushal looked after us in the bar made great cocktails, very polite and welcoming

the staff were all incredibly friendly and gave great recommendations, including a nice bar for us two ladies

a fantastic bar with lots of gins

were spacious and spotless, the bathroom was lovely with a good shower cubicle, we ate in the bar and the food was excellent, the next day we had breakfast, which was self service, plenty of

dined in the bar twice and food was delicious

the bar facilities are superb, the meals are delicious and very good value

restaurant and bar was great

really nice friendly bar area, overall excellent value for

bar stocked many drinks

the bar staff were excellent as were breakfast staff

mini bar great asset

the young ladies at reception desk and bar were very friendly polite

no music in bar as background

location, price , good bar in hotel & bars on campus

beautiful hotel - room was lovely and comfy, the bar and restaurant area also looked beautiful walking past - although i didn't make use of those

i did not use the restaurant or bar so can't comment on those but i was offered the option when i booked in

bar could do with a better choice of spirits

we had lunch in the bar and it was delicious

shopping staff all friendly and helpful breakfast was lovely would recommend the eggs benedict bar snacks really good

afraid i can't remember the staffs names but the bar staff young guys was amazing and the young black gentleman who work at night i believe soon to

rooms, great bar and restaurant, staff brilliant

drinks selection and mini bar and room service prices could be improved upon as we would have used more if discount was

bar, breakfast and restaurant food was outstanding

lots of noise from 25th floor champagne bar & restaurant through the night

everything was included in the rate, breakfast, all items in mini bar etc

loved the complimentary mini bar and balloons on the bed for my partners

wasn't very pleased with the bar upstairs closing so early, when brought 3 business colleagues back for a drink after dinner at

a little bit to formal for my taste. could have been warmer in bar and dining area.

we really enjoyed our evening meal from the bar menu

the bar in the hotel is beautiful and cosy

the bar staff even helped carrying my drinks upstairs to my bedroom door

breakfast as per the bedroom brochure; maybe more clarity in terms of the restaurant and lounge bar bookings

proximity to the centre bar area

interior decorations of the rooms and all common spaces( restaurant, bar madeleine, staircases)

awkward arrangement in the bar which none of us could quite work out

setting and ambience the bar is awesome with great cocktails also , new york style breakfast was aweaome

the reception staff, waiting staff & bar staff were professional, helpful and very friendly

the entrance hall, reception area, dining room, day room and bar were beautiful as was my room

i enjoy a pint in a local pub as opposed to a hotel bar but there are none

i must admit it seemed a little cold in the main bar n dining area no fire on at all

reception, bar and breakfast xx thank you 10 star service

only complaint would be the cost of the food in the hotel bar for dinner

we got a pizza at the bar which was really tasty and very large

nothing - maybe the bar could stay open a little later

options, self service enabled with time management, reception staff were friendly and the evening bar man was warm and friendly

staff very helpful and friendly. excellent bar and food service way into the night.

kept awake by loud singing in the bar at 4

restaurant and bar area was good, we had evening meal and drinks which were reasonably priced

friendly welcome, spacious room, relaxing atmosphere in the bar and the huge selection of fresh breakfast options

tas on the bar was so bubbly and chatty

bit or a delay/confusion ordering food in the bar that evening but we got sorted in the end.

hotel was brilliant staff where lovely breakfasts was amazing could get served at the bar till late anything you needed for the room was put in right away thanks for the great

was excellent, breakfast was excellent, the bar area downstairs was really good too

the bar was a lovely space to relax in, and the food was delicious

the room , bathroom was amazing, and the staff , especially the two lady's on the bar was outstanding , polite, couldn't do enough for me

lovely bar and the room was perfect

we especially loved the bubble lounge bar which is inside the building

good location clean helpful staff comfortable nice bar nice breakfast

reception & bar staff pvery pleasant and helpful

modern rooms, very comfy bed and big for singles, bar downstairs and breakfast area nice

drinks at bar could have more choice

reception and bar staff were incredibly welcoming and friendly.

bar prices were not ridiculous and the location was superb

except the bar didn't serve my favourite nightcap of southern comfort

long queue at bar for a while.

as a family we liked the bar area and staff where very friendly.

great location, spotlessly clean in all areas very good breakfast, bar service very good.

guests from the bar next door sitting on the steps smoking

poor service in bar when returning from concert

the drinks in the bar were a little expensive

the hotel itself has a gym, bar and room service is available for food

great tea selection and coffee machine - the bar staff even kindly gave me some oat milk for my coffee as i'm vegan

house, had a very warm atmosphere the bar staff are very friendly, hockley house didn't have lots of staff

we liked it all gorgeous setting . breakfast delicious . bar area good and family friendly .

location with good car parking and onsite restaurant with bar if wanting food and drinks and staff were polite and friendly, was given nice room with

visiting surrounding area ( warwick - stratford - henley in arden - when fully operational the bar and garden area will be a superb setting for food and

in really smooth; impressed by grounds, parking and decor inside the hotel; extremely clean; bar staff and breakfast staff absolutely excellent and the breakfast was superb

amazing friendly staff, lovely room, lovely bar & breakfast.

had the executive suite), the facilities at the hotel such as the lounge area and the on site bar were great

i wished the restaurant and bar was open a bit later only because i missed itud83dude03

bar / restaurant looked very nice

the staff in the evening at the bar was exceptional

not enough bar staff had to wait a long time to get drinks as staff were busy on reception

the girls working on the bar thursday and friday couldn’t have looked after us any better

the bar was opened for 24 hours

bar open and we’ll stocked

they have their own bar with reasonable prices

the lobby and the lobby bar is amazing, you feel like your on holiday lol and the cocktail menu is great

centre and transport breakfast well presented lots of choice there wasn’t much staff around in bar area waited quite a while for staff to serve

the dinner menu was a little overpriced but the bar menu was not bad.

the roof top bar was excellent! staff was really helpful and friendly!

loved the hotel bar area

reception and bar staff were great

very clean good bar and facilities

bar service, and breakfast good

unlimited juice bar good location

there was also a note with a chocolate bar left on the bed as a lovely extra touch

and the speakeasy vibe of persian bar is amazing

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

the mini bar is complementary great size tv

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

the experience was great except the early check in fee

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

breakfast is next door in the bar, the food was delicious and the bar again very well presented

honesty bar is a nice touch, breakfast was delicious

although we did not use it, the honesty bar was good

the honesty bar was a nice touch and the room facilities (hot chocolate and home made biscuits) were a bonus

bar was also lovely

the same guy served us in the bar for drinks when we got back and ran the bar on his own, a real credit to the hotel

the bar were serving elo themed cocktails - nice touch

ok for us but the bar did close a little early considering it was a new years eve stay.

staff were friendly, bar was lovely and breakfast was great.

the staff were friendly, if a bit scarce owing to having to multi-task between the bar and reception

we didn't try the bar or restaurant so i can't comment on this

stayed her for 2 nights and was completely satisfied with everything room so comfy breakfast self service everything you want staff really nice would highly

breakfast was good for the price

room was clean and comfortable and breakfast was help yourself buffet