reception and bar area was nice and relaxed

the bar could have a better range of drinks, there were no non-alcoholic options for example

staff were friendly, and reopened the bar for us so we could have a drink when we arrived, although there was not what we wanted to drink

no beers, ales, or ciders on tap even though the bar has taps visible

the dining room and bar were open until late (although i didn’t need to use it)

comfortable rooms.staff friendly and very helpful. bar snacks good menu and breakfast excellent.

spacious, bar with great staff

bar area was very comfortable

good facilities . all night bar !!

service in the bar and restaurant were top notch

good staff and great bar and food great to have use of pool and gym

are exceptional from elaine at check in who helped us get a quiet room to all the bar staff who all offered to help me carry my food and drink on different days

the staff were so friendly and welcoming. bar staff very efficient.

the large bed the bar area and the staff

the air con on a very hot day in the bar was a bit fierce but..nothing really to complain about

barman told me to order on the touch screen on the bar, when i was already at the bar trying to

was very helpful, got extra stuff for us when we needed it, receptionist was very nice,polite, bar

bar is cool too

the bar manager was very friendly

good bar and late night food options

they also had a nice little bar but we were a bit too caught up to use it

very congenial host at the bar after a long day at crufts, we put the world to right, lol

the little bar was a great place to relax after a long day and the freshly cooked breakfast was yummy

i arrived late and no bar or lounge facility for a quick pint

arrived late and nigel stayed and chatted to me in the bar over a drink

i like the bar bar staff and locals very friendly.

easy parking, clean rooms, friendly staff, nice bar & nearby eateries.

location perfect staff friendly bar atmosphere was brilliant enjoyed the stay and will be back

didnt try the food but had drinks in the bar in the evening

it was nice to have the bar available for breakfast and dinner

it was a saturday night and there was an event on in the bar/function room which was friendly but busy and we worried about not being able to sleep

there is a bar and restaurant on site, though we did not use it

the bar closed to early.

the bar was very lively when we arrived but didn’t disturb us once in the room

the bar and food was excellent will definitely stop here again also a very large car park

we ate in the bar and the food was lovely and hot and very

very modern and clean - nice bar with good food

room and bar area

the bar areas were noisy with loads of uncontrolled

good bar with good choice of bar snacks

about bathroom frankly was dirty tv was small and the constant noise from the customers of the bar was unbearable for 100 quid i'd expect clean room with ac or a fan at least all in all we payed

realistic in my opinion when we arrived and parked our car there was glass all over the floor the bar had broken glass on the floor and a lot of the seats were in a terrible condition stuck

room had everything that we needed, we only stayed one night, ordered a carry out and ate in the bar would be great if they did meals at night time as the breakfast in the morning was

is a pleasant hotel perhaps in need of a little tlc but great value for money with a great bar and good car park

lovely helpful staff, when we were due to leave my friends had a flat tyre, the bar staff and locals at the pub all helped to make sure she got back on the road safely

bar staff where friendly michelle n rachel was great hostesses punters alike great fun so welcoming

gerry the ud83dudd25 and bar . thanks the highwaymen.

having to walk across the bar to get the elevator to the room.

bar and food were very good and not expensive the room and versilters was very comfortable and

close to the airport, 24 hour bar with food.

onsite bar and restaurant

food, great ambience in the restaurant and excellent service from the bar and waiting

restaurant & bar facilities very good & in comfortable surroundings

food excellent and very warm and cosy bar area

hotel bar is a little soulless hence this time going out

location and facilities were outstanding, bar staff fantastic

night caps in the bar afterwards

restaurant fully booked but excellent bar service

nice spacious bar area and breakfast was fantastic and all staff friendly and helpful

the staff at the bar were also very welcoming and it was just a two minute walk to the terminal for my rebooked

orders st the bar was 10:45 so a little early but we were able to order double drinks at 10:45

great bar area and food

and comfortable nice restaurant and bar friendly, helpful and efficient staff location near to

the customers in the bar were very welcoming

friendly staff in the bar, the bar area is spacious and inviting, the bedroom was nice and the en-suite was new and the

was wonderful, 24 hour bar yet the rooms were silent

staff were very helpful, the whole place was very clean, the room, the bar area and even the outside area, even the toilets in the bar area, the breakfast was very

great bar with friendly locals

the bar was not open

alisha and adam made it a joy to visit the bar area

nice it was clean and there was a lovely atmosphere, i checked in later and managed to sit in the bar area for a while with mum and had some food and hot chocolate, beds were comfy and room was

location, cleanliness, staff, food, swimming pool and bar all excellent.

man bar wasn’t open this time

the bar was very busy which to us is a good sign

seating in bar inappropriate especially rocking chairs

didn't like the bar closed so early especially after a gig

bar service was okay, the staff were not the friendliest, maybe just shy but overall i have very

hotel facilitates were really good - and bar / restaurant was buzzing

friendly staff nice bar area lovely rooms

breakfast was great, bar stayed open late

bar area really nice even with works ongoing was no interruption at all should be very pleased with

the bar staff went out of there way with the chef to provide us food

fabulous breakfast

lovely bar and restaurant area and good food

the food in the bar was amazing

the bar was lovely especially the outside seating which was spacious

lots of space to sit in different areas near the bar & outside

noisy with a room above the bar but worth it

polite helpful staff, table service from will who works behind the bar nothing was too much for him , really lovely staff and breakfast was brilliant can not fault

has all the facilities, snooker tables, swimming,exercise facilities, bar and restaurant serving excellent food and also a very good bar

spotlessly clean great staff bar food and breakfast excellent and perfect for the nec

location next to nec and comfy rooms and relaxed bar area. good value for money

facility s are excellent bar is nice and relaxed atmosphere and staff always on hand for anything you need assistance with i

perfect place with free parking

breakfast was great! lovely bar area, staff really friendly and location was fantastic!

very clean, tidy, spacious, and modern buildings and bar area, perfect for trips to the nec.

many of the staff behind the bar were also exceptional and i cannot commend them enough for their warm, friendly and helpful

the detail in the room, the complimentary coffee bar and snacks. the mini fridge in the room

check out was at 12 so didn't have to rush perfect location for concert at nec comfy bed nice bar area serving food till late room decor really nice and everywhere was very clean friendly,

free bar and car park. great for concerts

fabulous spacious room with complimentary mini bar and snacks. breakfast was brilliant too

fabulous hotel loved casino too food and drink in sky bar had to wait as was busy

the world bar being open

we used the spa and pool which was amazing and we ate in the sky bar which was fantastic we had a great time and will definitely stay

of a run down/industrial area, however upon entering the premisis the lady who greeted me at the bar was lovely, directed me to my room and the parking to the rear

to stay for good prize, close to city center (about 3 miles), very nice and friendly staff, big bar inside with really good prizes, room was clean, smell nice with fresh towels, bathroom with

clean and quiet nice bar area and the manager pauline was brilliant we enjoyed our stay here very much don’t believe

staff was really nice, we were allowed an early check in and we were assisted immediately when we reported an issue with the heating

time at the bar could have been improved if there were more staff on hand for a busy event weekend

bar was reasonably priced

tv in the bedroom was amazing, and the bar and food was really good

was cold in the bar area

staff were great and very proactive. fabulous breakfast and free bar snacks...

argeable), friendly staff and cleanliness

the bar was a great place to unwind after a long day

the hotel had what i wanted- a bar for drinks, car parking

the bar was small but i got what i wanted

i was able to just have a friendly chat at the bar the the staff and have a good laugh with them

staff are friendly when you see them the bar is un attended so waiting a while location brilliant but reason would not stay again 4

the bar was well stocked and breakfast was good value

bar staff are rude

having a bar on site with happy hour from 5-7pm was fab

the bar needs a better choice of beer on tap

the hotel was lovely spacious. the bar area was lovely. staff were all great and helpful

very clean, spacious rooms, plenty of lifts, bar was a bit pricey

we had drinks in the bar on our return which was good

it was only a 5 minute walk from the venue and served food and drink at the lobby bar 24/7 which was great for after

lovely bar

i was a bit concerned for the barman as he seemed to be on his own on a sunday afternoon, greeting and showing guests around as

collar place, interesting people at the bar and staff that is quirky in the right way

and in particular the manager running the bar - extremely helpful and lovely

bar with a lovely atmosphere

staff we're lovely and 24 hour bar was a bonus!

for a low budget hotel, the bar and food options were fab

the staff were incredibly helpful and welcoming, lovely bar area and breakfast.

i especially liked the 24hrs bar with food and alcoholic and non-alcoholic beverages, the breakfast and the option to leave my

there is a 24 hour bar and restaurant

my only complaint, if pushed, was the lack of a wc at bar level which meant going downstairs to use the loo

breakfast bar was delicious and plentiful

nothing! although the lounge bar was really warm when working in there in the day.

bar comfortable, live music and reasonable priced drinks

everything beautiful hotel.. welcoming entrance beautiful room, nice restaurant and bar area

the bar could have had a better selection of beers

very rowdy spill over from the bar into hotel reception at night.

big beds and clean rooms with a bar and breakfast option in morning

the hotel had great facilities including a good bar and ambient seating area to relax

huge bar and restaurant with plenty of charging points and looked great downstairs

free pool table at the bar was a nice touch

bar staff great too

there had been a function, so breakfast was really busy and had to sit in the bar area

dogs are not allowed in a restaurant, but no problem as we could eat the breakfast at bar area

bar was definitely over priced but bar that nothing else

excellent value for money. great location and bar staff friendly.

bar at the bottom didn't have very good beers

great place and desk guy was sound and bar beside great crack in station bar very friemdly

would have liked a night cap in the bar when we got back but it had closed at 8pm.

mostly everything, couldn't fault the hotel.except for the bar closing early.

tired just needs revamp can get noisy and cramped for space in foyer and bar area with the conference s that are held there but thats a minor inconvenience

very comfortable bed. clean. very close to theatre and shops. nice bar for evening drinks

who checked us in and out was extremely happy and more than happy to help and martin the bar tender was amazing at making cocktails and even made us some that weren't on the

irish guy behind the bar was really friendly and attentive

the stuff at the bar lack customer service skills

rooms, staff and 24/7 bar lovely place and right by o2 academy

there's a bar in reception but we didn't use it

under construction in the reception area, which made drinking in the bar uncomfortable.

o people working behind bar on sat 8th just ignored us and could have offered to find

clean and modern, with super friendly staff and a great bar area with a pool table

this hotel had a cafe (lounge) area with plenty of tables and seating with a licensed bar in the evening, the breakfast was a

late bar so able to have a drink when we got

nice pub next door and bar in hotel

the vending machine where you could get anything. 24 hour bar with a really good guinness

the beds were really comfortable, rooms very clean. bar prices and food were good.

i did not use the restaurant or bar so can't comment on those but i was offered the option when i booked in

no music in bar as background

bar could do with a better choice of spirits

staff were lovely, they have a beautiful bar area and dinning area

i can t comment on the restaurants or bar as all these facilities are currently closed due to the restrictions

very nice hotel great location. to top ot off hiding bar downstairs was a fab find.

little disappointed there was no bar fridge in the room to keep fresh milk & other perishables

very nice and friendly staff, bar was lovely and room was 1st class, definitely be back soon

the bar area is comfortable where you can relax and have a snack with your drinks

the bar was a good place to meet visitors

staff, the restaurant and bar area is beautiful especially when the weather is nice you can sit on the terrace

the bar and dining room staff did not miss anything and the food was so good

lovely hotel lovely bar nice staff

we did not have the opportunity to try out the dinner or lunch but there is also a nice bar open in the evenings

bar and restaurant downstairs is nice and modern and the staff are very welcoming

the restaurant and bar downstairs is so convenient

very welcoming, rooms were beautiful, plenty of room, mini fridge, tea making facilities bar downstairs, restaurant, lovely breakfast choice of continental and cooked

drinks selection and mini bar and room service prices could be improved upon as we would have used more if discount was

rooms, great bar and restaurant, staff brilliant

everything about it & the bar staff being so amazing!

mini bar great asset

no facilities at the bar to make coffee when starbucks was closed

location was amazing and on site bar and coffee shop was great extra!

bar stocked many drinks

hotel is right next to the canal with bar and restaurants

reception, bar and breakfast xx thank you 10 star service

lovely lounge the grounds and bar area staff very friendly and helpful

the entrance hall, reception area, dining room, day room and bar were beautiful as was my room

all staff friendly and bar food was excellent value and very tasty

only complaint would be the cost of the food in the hotel bar for dinner

loved the complimentary mini bar and balloons on the bed for my partners

everything was included in the rate, breakfast, all items in mini bar etc

we particularly enjoyed the bar and restaurant at night watching the lights twinkling away

bar, breakfast and restaurant food was outstanding

the top floor bar with it's dj in the evening were a great touch

the reception staff, waiting staff & bar staff were professional, helpful and very friendly

the staff at reception and bar are excellent.

setting and ambience the bar is awesome with great cocktails also , new york style breakfast was aweaome

interior decorations of the rooms and all common spaces( restaurant, bar madeleine, staircases)

awkward arrangement in the bar which none of us could quite work out

not enough bar staff had to wait a long time to get drinks as staff were busy on reception

clean comfortable rooms , ground floor room right next to bar which was excellent

the girls working on the bar thursday and friday couldn’t have looked after us any better

they have their own bar with reasonable prices

good bar service, even able to take drinks back to room

considering there was a live night going on in the bar downstairs there was next to no noise which was lovely

we was even allowed to take our drinks from the bar to our room in the evening

very clean and great location. staff were lovely especially in the bar area

nothing to dislike. from the bar to the bedroom, it was very nice.

bar and restaurant looked attractive too but we didn’t use it so can’t comment on food/drink

more options and affordability of house wines on the hotel bar menu would be great.

we took a walk around the grounds and enjoyed a drink and food in the newly renovated bar area

food was poor choice in bar

the breakfast was fantastic too

breakfast service was a little slow and too much sauce on eggs great coffee though!

the room , bathroom was amazing, and the staff , especially the two lady's on the bar was outstanding , polite, couldn't do enough for me

we especially loved the bubble lounge bar which is inside the building

around major roadworks, keeping bags safe for us and even carrying them out to the car, and the bar staff and breakfast room staff as well

lovely bar and the room was perfect

a special thank you to becky, chantal, ben and the incredible bar man who were all working on christmas day

i was in the bar area & dropped my purse under the table - didn t realise until i came to pay the bill in the

friendly welcome, spacious room, relaxing atmosphere in the bar and the huge selection of fresh breakfast options

the staff were lovely especially the bar manager forgot her name

tas on the bar was so bubbly and chatty

hotel was brilliant staff where lovely breakfasts was amazing could get served at the bar till late anything you needed for the room was put in right away thanks for the great

staff very helpful and friendly. excellent bar and food service way into the night.

we got a pizza at the bar which was really tasty and very large

kept awake by loud singing in the bar at 4

nothing - maybe the bar could stay open a little later

options, self service enabled with time management, reception staff were friendly and the evening bar man was warm and friendly

modern rooms, very comfy bed and big for singles, bar downstairs and breakfast area nice

reception and bar staff were incredibly welcoming and friendly.

at the bar for quite a while to order food in the evening, staff were busy on main reception

drinks at bar could have more choice

good location clean helpful staff comfortable nice bar nice breakfast

the staff were friendly, if a bit scarce owing to having to multi-task between the bar and reception

we didn't try the bar or restaurant so i can't comment on this

room was clean and comfortable and breakfast was help yourself buffet

breakfast was good for the price

we did not have breakfast - thank goodness

it was good to meet locals in the bar of an evening and drink a good variety of well-kept real ales

although the web said bar snacks were

the atmosphere in the bar at night was great

a little noisy in the bedroom above the bar but too be expected really

staff were amazing, the lovely lady behind the bar was fantastic and really friendly, the owner was also great and made a fab breakfast

bar closed at 12 midnight

friendly feel attentive staff evening bar meal was grest

there were adequate bar staff so there was virtually no waiting to be served

the option of possible room service would have been more than welcome after the bar closed

staff great, good value, stunning rooms , lovely bar area

reception and bar staff were great

unlimited juice bar good location

great location friendly staff. bar open till 2 am. nice clean rooms

there was also a note with a chocolate bar left on the bed as a lovely extra touch

very clean good bar and facilities

guests from the bar next door sitting on the steps smoking

poor service in bar when returning from concert

the drinks in the bar were a little expensive

great tea selection and coffee machine - the bar staff even kindly gave me some oat milk for my coffee as i'm vegan

the hotel itself has a gym, bar and room service is available for food

the bar facilities are superb, the meals are delicious and very good value

although i appreciate it may of been bank holiday was extortionate as admitted by a member of bar staff when mentioned during discussion

dined in the bar twice and food was delicious

a fantastic bar with lots of gins

were spacious and spotless, the bathroom was lovely with a good shower cubicle, we ate in the bar and the food was excellent, the next day we had breakfast, which was self service, plenty of

had the executive suite), the facilities at the hotel such as the lounge area and the on site bar were great

the bar was a bit impersonal.

amazing friendly staff, lovely room, lovely bar & breakfast.

bar / restaurant looked very nice

i wished the restaurant and bar was open a bit later only because i missed itud83dude03

as a family we liked the bar area and staff where very friendly.

great location, spotlessly clean in all areas very good breakfast, bar service very good.

bar prices were not ridiculous and the location was superb

clean good signal on the wifi location very close to brindley place and the utilita arena bar open 24hr a day with limited food options also available 24hr staff very friendly and

except the bar didn't serve my favourite nightcap of southern comfort

no luggage storage options so if you arrive before 3 you have to pay early check in

the lobby and the lobby bar is amazing, you feel like your on holiday lol and the cocktail menu is great

centre and transport breakfast well presented lots of choice there wasn’t much staff around in bar area waited quite a while for staff to serve

perfect location, great bar area and super friendly staff

the dinner menu was a little overpriced but the bar menu was not bad.

did realise until i checked one of my receipts at the bar they were adding service charges without asking or informing

used the bar later and it was clean and pleasant

a guest laundry, staff available 24/7 and a bar were all appreciated

also, the hotel bar for an after show night cap

very clean and well equipped apartment. good facilities in reception also. bar and 24/7 pizza .

the reception area with small bar was bright and airy

the bar were serving elo themed cocktails - nice touch

fantastic bar and breakfast

ok for us but the bar did close a little early considering it was a new years eve stay.

bar was also lovely

the same guy served us in the bar for drinks when we got back and ran the bar on his own, a real credit to the hotel

nice bar and restaurant

location for us as we were attending a concert at the utilita arena, a nice cocktail bar where we had a few drinks after our concert

was excellent- the reception staff were particularly helpful and pleasant so we're the bar staff

lovely room with all needed for a great stay. bar fantastic atmosphere and lovely time.

hotels location was lovely and the bar was great too

) and great little bar area - staff very friendly and helpful

breakfast and the bar area

lovely clean and spacious with nice bar area and breakfast

relaxing bar and lounge area

spacious room, excellent breakfast and nice chilled out bar area

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

the mini bar is complementary great size tv

and the speakeasy vibe of persian bar is amazing

the experience was great except the early check in fee

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

at check-in , in restaurant and the bar were all lovely

was perfect - the staff, the rooms and facilities and the bar next door

are so attentive and friendly i had a meal in the bar and food recommended by the barman was outstanding quality will definitely stay again

honesty bar is a nice touch, breakfast was delicious