rooms are excellent food tremendous all staff really friendly peaky bar is excellent games room is great, laura, jo

can say is what a change and how lovely this place now is,,,, well worth checking it,,,, also the bar is something else it's got a massive function room and does fresh food from it's kitchen and

staff, ate in bar tuesday evening food was lovely and good value

location was ideal for the black country museum and the peaky blinders bar was excellent

wifi was poor.

our tv didn t work, the beer and cider at the bar wasn t great:( (+)of food literally opposite carpark multiple choices cinema too breakfast was great staff in bar area very happy and accommodating would definitely stay (-)only thing i'd recommend is a drinks vending machine etc for when bar and starbucks is closed. (-)lamb rogan josh from bar was poor- very expensive for 14 with 4 chewy bits of lamb in it (-)to complain about, if i had to be picky the bar was room charge or cash only

facilities were good spa and leisure

excellent reception staff. clean, spa was great thank you

the breakfast was first class

the breakfast is definitely worth adding

friendly staff, great bar & restaurant with fantastic food

clean room friendly helpful staff cleaners and bar staff were great

fab all round service and a superb pie and chips in the bar below

the atmosphere in the bar and restaurant is fantastic

it’s got a fantastic restaurant and bar below , and the rooms upstairs are lovely in

back to hotel for food around 4pm but being coeliac there was nothing at all i could eat off your bar snack menu

very clean, nice bar and food was good

location with great bar and food menu located across the waterfront to bars and restaurants all in all great stay for

iron board and iron , hair dryer everything perfect , lovely restaurant with good food and bar beautiful , lifts large and lovely

we decided to have dinner in our room and again the bar staff were fantastic in helping us

the staff were really friendly and helpful and the bar was well stocked and staffed, always a bonus

throughout our stay when we had a drink in the bar and at breakfast staff were first class

prices in the bar were stupidly expensive

we had a drink in the bar during the evening which was served by friendly staff

convenient that there is bar at hotel

staff, bar n location

also no prices up at the bar and was charged 5

also a bar & large reception area with comfortable seating

was spotless, staff were friendly and hotel bar was a bonus after a hard day at work complimented by the rooms low price i would definitely

everywhere was clean, loads of parking, staff were great, bar was cheap

food in the bar was excellent

nice bar good rooms helpful staff

the only thing was the bar and spa closed too early...

beautiful bar area

the reception staff and all the staff we met were very friendly and helpful, in the mirrors bar grace was exceptional such an asset to the company

location a hidden gem, really friendly staff , awesome food and great bar with fantastic

pity the bar shut at 10.30

having a bar and restaurant on the location is great

and bar were really good, food was excellent

lovely staff, especially the man working on the bar on a busy friday night

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

host was amazing, bar had a buzz about it you don't normally get without being full on

we had arrived on a bank holiday and that evening the bar and other parts were not open, which was a shame, but was not a problem

on the evening the flirts bar is really friendly

friendly nice bar comfy room

6 is directly over the cooler in the bar and the constant noise was very annoying and so took ages to get to sleep

on the plus side the bar and restaurant onsite were wonderful

big hotel, lot's of parking (which you do have to pay for but not bad price), nice bar and restaurant area, they do have leisure facilities but we didn't use them (+)was clean, staff were friendly (except one female) however breakfast was lovely and the bar was brilliant (+) the bar was very convenient for us and it was just a good no hassle stay (+) evening meal was excellent in the restaurant, and staff in there and the bar were brilliant too (+) every area reception, restaurant & bar so friendly and efficient (-)needed more bar staff (+)desk and the bar staff were excellent (+)from reception to bar and waiters and waitresses were fabulous (+)rooms were clean and tidy and bar area was very nice. staff super friendly

nice place with gym, swimming pool. big rooms and nice breakfast.

hotel, a little dirty in the main corridor but that was where alot of families were staying and kids running around

everything is good. my kids enjoyed pool time lot.

there were alot of kids who were left unattended by their parents

missed tv & internet, although there was a tv in the bar of a night and internet access in the main building

i ate at bar sunday evening and it was quite tasteful

i also must say that the meal i had in the bar was simply put delicious, hopefully, after the lockdown i will defenitely comeback

had a very good meal at the bar and staf were so nice and friendly, that we decided to stay an extra night and we are already

great staff good food and bar great location

slightly pricey in the restaurant and bar but it's to be expected.

friendly staff excellent bar food lovely, big, clean room & bathroom

perfect base for a short stay. clean, quiet with a nice bar and great breakfast

me in on the night of my arrival and took care of all the extra amenities related to using the bar and kitchen

the bar was brilliant

great location for football club. next door. free parking. great bar area. friendly staff.

the hotel is always very clean, food and bar always excellent

the bar did not have sky tv so we had to go out to a pub to watch england match.

lovely hotel, great bar and nice, clean modern rooms

the prices at the bar were a little on the expensive side

the bar closes a bit early

bar closings at 10pm for a hotel i have been to hotel we’re they close at 12 or you can get room

the check in process at the busy bar area

bar & restaurant on site

convenience of the bar and restaurant, clean, stylish room and friendly staff

fact that they have a bar and are able to cook food un till 4am

from around the wolverhampton earlier & i had to wait to check in, i was allowed to stay in the bar bit until my room was done so i could remain safe rather than wondering around the street

bar a good meeting place pre and post match

staff helpful and cheerful, breakfast excellent, bar had good beer and open a log time!

nice little bar near reception too

nice bar area to enjoy a gin or two :) staff were so friendly and efficient

no longer seating in bar area - removed during covid & would be nice if it was reinstated.

the bar area was a little small and too close to the dining area

plenty of car parking, small bar adjacent to a lovely restaurant with a good range of well presented and well prepared food

is not a purpose built hotel, although the bar and dining areas are well-thought-out modern additions

shower head so you can shower if you don t want to wash hair no draught beers on tap in bar

nice and clean bed was good lounge really nice and the breakfast and evening meal was excellent bar good

upgraded room for our wedding anniversary, the bar was opened for a nightcap at the end of the evening and the breakfast was cooked to order with

claudia on reception and the bar was so friendly, chatty and helpful

lovely breakfast room and bar area

the welcome area and bar already look like they’re making big improvements

also there’s a nice little bar next to reception that’s open til late

the lift wasn't the best either but worked ok bar the door not opening very well

sports channel put on request to watch in the small bar

secure car park, bar , clean spacious room, tea and coffee in room

pecially because it was included in the price) the jotel had every little thing u can thing

location staff very friendly, rooms were very clean and comfatable great breakfasts and aminities bar open and snack machines open on

sarah behind the bar is amazing

bar opened 24hrs

close to m6 . bar on site .. good breakfast

was perfect from start to finish, the staff couldn t be any more helpful, spacious bar and restaurant area, breakfast buffet was amazing value for money, the burger menu was amazing

location convenient, nice bar & christmas decorations.

bar food sad overpriced for what you get sometimes basic is best shabby tiny ribs ad lower my self

at 2 as it was very hot and we had to leave our case in the car but wasn't a major problem as the bar was open

great location, clean, lovely bar with good snacks

warm and welcoming had a nice drink in the bar area slept well and breakfast lovely would visit

bar downstairs and a restaurant also a lovely pub just around the corner that did

only the bar was close at 9 pm not very good

spacious rooms. a lovely bar area. friendly staff and an amazing buffet breakfast

i had a delicious meal in the bar one evening and the breakfast was great too

furthermore, the bar located within the hotel itself was an added bonus

a lot with work and normally hide in my room, but for once felt so comfortable i sat in the bar on my own

great bar and dining room

hotel was really nice & very quirky, each room was different & the bar downstairs was fantastic with a nice open fire, the staff were all very helpful, the breakfast

the facilities, the bed was so comfortable and the pillows, the breakfast was wonderful, the bar really loved it and bar staff were lovely and polite

probably the best lasagne i've ever had, nice bar and restaurant area

the room was close to the bar so it was noisy but this is to be expected

i would have preferred a solid bar of soap rather than liquid.

great stay made use of the bar this time and felt it the day after, the staff were great the food was great easy to find and

were lovely and friendly rooms were clean cosy and comfy breakfast and bar staff were lovely

the bar area was lovely to relax in

room bar / terrace restaurant good menu excellent breakfast staff friendly and

the staff in the bar on saturday night we re just brilliant

friendly staff. lovely bar and restaurant.

ke a big lounge with comfy sofa and armchairs) and the breakfast

we haven't tried the restaurant but the bar offered a nice selection

bar and restaurant good

great location easy to find restaurants bar and casino within walking distance

the bar and staff were very helpful

kids running unchecked around corridors

the free mini bar was a really nice touch

food in the bar area was ok-puddings yummy

plenty of breakout areas in the bar area with comfortable seating

really well trained staff especially bar and food

the drinks in the bar are a little expensive.

the bar area.

the bar has a decent pint to drink too

the breakfast choice was great and a cosy bar area too

staff were very friendly reception hannah extremely delightful and helpful bar guy young and friendly

very friendly staff and a good breakfast. nice bar facilities

also i arrived a little late but there was still some service at the alcohol bar which was good

the bar / restaurant area was nice and the food was definitely a bonus!

breakfast was smashing and the bar staff when we came back from our evening out were very accommodating well

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks upstairs to drink in the room

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

everything was spot on, good food and nice bar too

good bar facilities and a good pub called the dilke 5 mins walk down the lane

road, when we returned at 10 30 to our cabin, we hadno tv monitor, had to go to the reception/ bar to get help, very helpful also with the heating radiator in the cabin, cou,d not get it to work

staff were fantastic always willing to go the extra mile service in the bar and restaurant etc

no lights on the walk from bar to

hotel is on top of a bar so don’t expect a good nights sleep

breakfast was good

nice place goof area and breakfast was great buy wifi and signal issues were abysmal

arrival the staff were very friendly and helpful the hotel is very clean and the breakfast is lovely

was perfect - the staff, the rooms and facilities and the bar next door

the honesty bar was a nice touch and the room facilities (hot chocolate and home made biscuits) were a bonus

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

breakfast is next door in the bar, the food was delicious and the bar again very well presented

at check-in , in restaurant and the bar were all lovely

bar area was brilliant on a friday night, live music and plenty of choices for drinks

the bar lady was so kind she even rang an uber for me to save me money getting into the town

bed very friendly staff big room good for the money bar if want a few drinks and chinese over the

bar and snooker tables if you want them

was handy for where we needed too get to, room was very good, bar and food where excellent, staff friendly,kind,caring and polite, the lodge was very clean and

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

the mini bar is complementary great size tv

and the speakeasy vibe of persian bar is amazing

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

the experience was great except the early check in fee

reception and bar staff lovely. room clean and bathroom new. good teamaking facilities

button factory bar and restaurant next door nice too

check in was easy with liv in the bar next door

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn't have been any more helpful & nicer, looked after us really well , nice continental

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

the bar entertainer was excellent

loved the hotel bar area

the lobby and the lobby bar is amazing, you feel like your on holiday lol and the cocktail menu is great

did realise until i checked one of my receipts at the bar they were adding service charges without asking or informing

centre and transport breakfast well presented lots of choice there wasn’t much staff around in bar area waited quite a while for staff to serve

ok for us but the bar did close a little early considering it was a new years eve stay.

the bar were serving elo themed cocktails - nice touch

fantastic bar and breakfast

and convenience to the theatre very friendly staff great comfortable foyer/ bar and restaurant

bar was also lovely

clean good signal on the wifi location very close to brindley place and the utilita arena bar open 24hr a day with limited food options also available 24hr staff very friendly and

long queue at bar for a while.

great location, spotlessly clean in all areas very good breakfast, bar service very good.

bar prices were not ridiculous and the location was superb

except the bar didn't serve my favourite nightcap of southern comfort

the staff in the evening at the bar was exceptional

the bar was a bit impersonal.

had the executive suite), the facilities at the hotel such as the lounge area and the on site bar were great

i wished the restaurant and bar was open a bit later only because i missed itud83dude03

amazing friendly staff, lovely room, lovely bar & breakfast.

poor service in bar when returning from concert

great tea selection and coffee machine - the bar staff even kindly gave me some oat milk for my coffee as i'm vegan

the drinks in the bar were a little expensive

guests from the bar next door sitting on the steps smoking

the hotel itself has a gym, bar and room service is available for food

no luggage storage options so if you arrive before 3 you have to pay early check in

very clean and well equipped apartment. good facilities in reception also. bar and 24/7 pizza .

dining table in same place as the bed and having to go next room to get clothes out of wardrobe bar closed at 9pm: we arrived back from a dire football match needing a night cap but were too late

easy walk to bars, restaurants and nearby convenience store

used the bar later and it was clean and pleasant

time telling when the website said alcohol at the bar was not available at 22:40 informed it was nearly 23:00 when restrictions started

hotels location was lovely and the bar was great too

lovely room with all needed for a great stay. bar fantastic atmosphere and lovely time.

nice bar and restaurant

barry and the other bar staff were lovely

was excellent- the reception staff were particularly helpful and pleasant so we're the bar staff

there was also a note with a chocolate bar left on the bed as a lovely extra touch

reception and bar staff were great

very clean good bar and facilities

great location friendly staff. bar open till 2 am. nice clean rooms

unlimited juice bar good location

the staff member who served us at the bar at around 1am was also very friendly

lovely hotel, it was warm, clean, and very modern, the bar area is nice and the staff are very friendly

breakfast and the bar area

lovely clean and spacious with nice bar area and breakfast

) and great little bar area - staff very friendly and helpful

were spacious and spotless, the bathroom was lovely with a good shower cubicle, we ate in the bar and the food was excellent, the next day we had breakfast, which was self service, plenty of

restaurant and bar was great

although i appreciate it may of been bank holiday was extortionate as admitted by a member of bar staff when mentioned during discussion

dined in the bar twice and food was delicious

breakfast and had nice meal in the bar area of hotel the night before

staff very helpful and friendly. excellent bar and food service way into the night.

we got a pizza at the bar which was really tasty and very large

kept awake by loud singing in the bar at 4

options, self service enabled with time management, reception staff were friendly and the evening bar man was warm and friendly

nothing - maybe the bar could stay open a little later

hotel was brilliant staff where lovely breakfasts was amazing could get served at the bar till late anything you needed for the room was put in right away thanks for the great

restaurant and bar area was good, we had evening meal and drinks which were reasonably priced

the staff were lovely especially the bar manager forgot her name

friendly welcome, spacious room, relaxing atmosphere in the bar and the huge selection of fresh breakfast options

bit or a delay/confusion ordering food in the bar that evening but we got sorted in the end.

loved the complimentary mini bar and balloons on the bed for my partners

we particularly enjoyed the bar and restaurant at night watching the lights twinkling away

the top floor bar with it's dj in the evening were a great touch

bar, breakfast and restaurant food was outstanding

lots of noise from 25th floor champagne bar & restaurant through the night

the bar staff were excellent as were breakfast staff

the young ladies at reception desk and bar were very friendly polite

really nice friendly bar area, overall excellent value for

bar stocked many drinks

we had a few drinks in the bar on the evening and the lady serving us was

afraid i can't remember the staffs names but the bar staff young guys was amazing and the young black gentleman who work at night i believe soon to

the restaurant and bar downstairs is so convenient

everything about it & the bar staff being so amazing!

drinks selection and mini bar and room service prices could be improved upon as we would have used more if discount was

we had lunch in the bar and it was delicious

the room , bathroom was amazing, and the staff , especially the two lady's on the bar was outstanding , polite, couldn't do enough for me

was excellent, breakfast was excellent, the bar area downstairs was really good too

around major roadworks, keeping bags safe for us and even carrying them out to the car, and the bar staff and breakfast room staff as well

a special thank you to becky, chantal, ben and the incredible bar man who were all working on christmas day

the bar was a lovely space to relax in, and the food was delicious

reception and bar staff were incredibly welcoming and friendly.

good location clean helpful staff comfortable nice bar nice breakfast

drinks at bar could have more choice

modern rooms, very comfy bed and big for singles, bar downstairs and breakfast area nice

reception & bar staff pvery pleasant and helpful

proximity to the centre bar area

setting and ambience the bar is awesome with great cocktails also , new york style breakfast was aweaome

the staff at reception and bar are excellent.

awkward arrangement in the bar which none of us could quite work out

interior decorations of the rooms and all common spaces( restaurant, bar madeleine, staircases)

comfortable and helpful staff and rooms also nice bar and area to play pool and have

clean and modern, with super friendly staff and a great bar area with a pool table

after seeing teddy,we came back to the hotel and stayed in the bar till about 2am

o people working behind bar on sat 8th just ignored us and could have offered to find

there's a bar in reception but we didn't use it

very nice and friendly staff, bar was lovely and room was 1st class, definitely be back soon

the staff were all incredibly friendly and gave great recommendations, including a nice bar for us two ladies

mum and i) to watch the world cup match at

the bar was a good place to meet visitors

breakfast was amazing with great choice kushal looked after us in the bar made great cocktails, very polite and welcoming

very comfortable bed. clean. very close to theatre and shops. nice bar for evening drinks

the hotel bar was lovely and the bar man was such a friendly pleasant man, the whole staff team where very

irish guy behind the bar was really friendly and attentive

there was a horrible smell in the toilets near the bar near reception

who checked us in and out was extremely happy and more than happy to help and martin the bar tender was amazing at making cocktails and even made us some that weren't on the

excellent value for money. great location and bar staff friendly.

great bar with real good prices

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

bar at the bottom didn't have very good beers

would have liked a night cap in the bar when we got back but it had closed at 8pm.

were welcomed amazingly by every staff member, from reception, to bar staff and breakfast staff

the bar could have had a better selection of beers

the hotel had great facilities including a good bar and ambient seating area to relax

a special shoutout to geoff, and ashley from the bar and restaurant they were incredible

huge bar and restaurant with plenty of charging points and looked great downstairs

i was a bit concerned for the barman as he seemed to be on his own on a sunday afternoon, greeting and showing guests around as

bar with a lovely atmosphere

lovely bar

and in particular the manager running the bar - extremely helpful and lovely

collar place, interesting people at the bar and staff that is quirky in the right way

i especially liked the 24hrs bar with food and alcoholic and non-alcoholic beverages, the breakfast and the option to leave my

for a low budget hotel, the bar and food options were fab

staff we're lovely and 24 hour bar was a bonus!

the staff were incredibly helpful and welcoming, lovely bar area and breakfast.

at the bar is dear rooms aren't luxurious but the price and staff are great; breakfast has a lovely

staff are friendly when you see them the bar is un attended so waiting a while location brilliant but reason would not stay again 4

the bar was well stocked and breakfast was good value

bar staff are rude

having a bar on site with happy hour from 5-7pm was fab

location, price , good bar in hotel & bars on campus

staff were lovely, they have a beautiful bar area and dinning area

no music in bar as background

the car parking is 15 for 24hrs, also drinks at the bar pricey, 2 champagne cocktails 30

i can t comment on the restaurants or bar as all these facilities are currently closed due to the restrictions

everything beautiful hotel.. welcoming entrance beautiful room, nice restaurant and bar area

nothing! although the lounge bar was really warm when working in there in the day.

the patio in the bar area is worth enjoying when

breakfast bar was delicious and plentiful

my only complaint, if pushed, was the lack of a wc at bar level which meant going downstairs to use the loo

there had been a function, so breakfast was really busy and had to sit in the bar area

free pool table at the bar was a nice touch

social aspects, the large open spaces for congregating on the ground floor in the bar and in the restaurant

bar staff great too

dogs are not allowed in a restaurant, but no problem as we could eat the breakfast at bar area