hotel has a lovely feel to it and the bar and eating areas are very spacious and clean

lovely hotel - decor is great, food in bar was really fab and very reasonably priced

it’s unique style (not generic) homely feel. nice dining and bar decor. friendly staff.

were very pleasant and very helpful, room was very clean and tidy, breakfast good drinks at the bar reasonably priced all in all a brilliant stay

the male staff at bar and breakfast no smile very miserable not make any contact

sofas could really do with refilling both in the room and bar area as they were hard and quite uncomfortable stayed on a weekday and bar and reception etc

only thing worth saying is the bar area isn't open all the time, though i do suspect that if you asked it would be open as you

to covid the hotel felt very empty and the bar and restaurant was closed which meant we had to drive again to find somewhere to eat after a

bar had closed by 11pm and there was nowhere to buy a drink

thought the bar was a bit vibeless, it felt a bit like a waiting room

rooms - very clean and comfortable - in a great pub with good beer & nice bar snacks

the bar area was nicely laid out, welcoming with a great choice of beers and snacks etc

manager could not do enough to make my stay more enjoyable , the bar staff(mia & josh)offered a warm and smiling welcome upon entering the bar

bar with black country ales on tap, and a small number of rooms upstairs

gary and sandra were very hospitable and the bar staff lauren and helen were very friendly

bar staff really quick and friendly - abby and chris

food was excellent, especially the steaks - we ate in the bar which was friendly and the service first class

food from the bar menu was on the 1st night quite good, but on the 2nd night the fish was over cooked and was

the bar & food, swimming & spa

the bar shut early !!!

location, facilities, bar, breakfast were all good value

was quaint, breakfast and bar food fantastic

breakfast and bar food are

better selection of ales in the bar but that's being very picky.

bar and all food served are great

we ate in the bar in the evening & food was good

full range of comforts in the bar and entrance area, a well designed, extremely comfortable room and bathroom and a good

breakfast bar choices oververy limited

loved our stay and didn't want to leave great late bar ment we could come back and enjoy a drink before bed bar staff lovely

he was even running the bar as well and asked how my day was

great food at the bar and restaurant

the choice of food on both the bar and the restaurant menus.

welcome and very informative we received excellent service at reception and in the restaurant and bar we could not fault the hotel the food in the restaurant was excellent and are planning our next

bar area could do with a little updating in comparison with the rest of the hotel

the library room next door to the bar was lovely and cozy with the fire on and we enjoyed our afternoon and post dinner drinks in

facility , bar was cozy , restaurant was great

lucy in the bar was brilliant 'service with a smile'

bar man, full explanation of check in policy, offered us an early check in, asked re food later in

fantastic friendly staff. lucy in the bar was brilliant

from welcome to check out was brilliant real ale in the bar super food great waiters efficient check in clean room comfortable bed great breakfast

staff were very helpful including bar staff

lovely bar and rooms

the bar and restaurant was very modern and enjoyable

i like the steak sandwich very nice the bar staff were very friendly

the bar is also top notch

a great location near the downtown area, a comfortable, quiet room, a nice restaurant and bar and wonderful staff

was brilliant the facilities were good bar open till 2am brilliant for a night cap

only two staff working on saturday night who were trying their best to be on reception, man the bar and serve in the restuarant

full english breakfast bar plus fruits, cereals

friendly reception and bar staff

the bar / restaurant staff couldn t do enough and the breakfast is cooked fresh - no congealed

of the young bar and kitchen staff felt under trained or supported and this came through in how they conducted

lovely bar area and breakfast

bar food, 2 for 1 offer and another 20% off if residents was fantastic value

the food is good and staff are very friendly in the reception and the bar area

theres a bar and food if required

on site bar and pool table. bedrooms excellent, recently refurbished and cleanliness was 100%.

two parties a 21st and a wedding plus main bar open has normal yet we never heard a sound from our room

the bar was also great with plenty tvs showing the football and very friendly locals

it was a saturday evening when we stayed, the venue had a dj in the bar downstairs so we enjoyed an evening of free entertainment whilst having a drink

dinner, which wasn t ideal as we were tired and wanted to get go bed, the young man behind the bar couldn t apologise enough & offered us complimentary drinks after our meal, which was very

great bar area

we had food in the bar in the evening that arrived quickly and was hot and very tasty

good value as we had half board, they were so nice about my dog and let him sit with us at the bar while having dinner and breakfast the grounds are beautiful staff were incredibly helpful and

like the spa the swimming pool and the golf course,the breakfast was very nice the bar food was

thought the bar prices a bit expensive and could do with some dog poo bins

the bar staff were very accommodating making cocktails of my choice

jack who was working on the bar was lovely and the general manager was very helpful regarding the car charging point in the car

specifically, bar and restaurant staff were all brilliant; and the food was first-rate

to the hotel, everyone was amazing and very polite, hotel was spotless couldn't fault anything, bar was lovely and comfortable, toilets where spotless, our room was spotless and smelt fresh,

delivered and provided plates, cutlery and linen napkins so we could eat it at a table in the bar area

we also used the bar for a night cap and the hotel were very accommodating

, had a beer in the bar and a young bar lad

pleasant greeting from reception, olivia also worked the bar as well, exceptional

staff were amazing, the bar is 24hrs and serves a very varied menu

no bar or restaurant, but i didn't mind as i knew it ment the hotel would be quiet

very clean unfortunately the bar and restaurant was closed

residents bar very

very clear that the restaurant and bar wasn't open before we arrived

a lounge bar would be a bonus

everything. location, staff especially julie amazing hostess. the bar was pretty good too.

no dinner available and bar closed at 10 pm.

they do have a bar but as i was going out i didn't use

bar and lovely garden

there is also a bar available in the eve

to the rear you have a lovely outside area with a pond to sit around or an outside bar under cover should it be raining

a quaint property with an onsite bar and restaurant

the location is quiet and relaxed, as is the bar area, and the lounge music selection playing was very impressive

the hotel features a cozy mini bar just past the reception, a great spot to relax and enjoy a drink

hotel was really nice, lovely restaurant and bar

food in the restaurant bar was excellent and staff extremely friendly and helpful

great bar and restaurant

open fire in bar area

also, this place has the best bar snacks ever

bar was cosy and comfortable and food was delicious

the girl who was running the bar and restaurant in the evening was always happy and

resturant and bar with patio seating

bar staff were

the downstairs bar lounge was cold

staff made you feel very welcome, the food is exceptional they opened the bar early for us and even got us supplies from the shop and it is a perfect place to get away for a

friendly, bar open to residents after 12 and food - ideal for our return from our party

substitute hotel) to enjoy a warm sunny evening

the bar is

great service from the girls in the bar and restaurant. lovely location and great stay overall.

and clean room, lovely terrace and bar

bed very friendly staff big room good for the money bar if want a few drinks and chinese over the

the bar area was lovely with a piano and plenty of drink choice

bar and snooker tables if you want them

the bar lady was so kind she even rang an uber for me to save me money getting into the town

was handy for where we needed too get to, room was very good, bar and food where excellent, staff friendly,kind,caring and polite, the lodge was very clean and

perfect place with free parking

no food or snacks available at bar when we came in at 11pm

we was even allowed to take our drinks from the bar to our room in the evening

great value for money nice bar and restaurant

nothing to dislike. from the bar to the bedroom, it was very nice.

very clean and great location. staff were lovely especially in the bar area

place rather than a rowdy establishment, which means you won't be disturbed but also that the bar may close early

good breakfast served in bar area

friendly staff from the bar to assist with checking in and convenient arrangements for early checkouts

probably best at weekends, the bar downstairs closed at about 8 pm and there was no food available when we there there

the bar had a nice atmosphere full of very welcoming locals

the bar staff were fantastic and the room we stayed in lovely

to their credit the bar staff quietened it all down once i went down to ask, and apologised in the morning as well

there is a separate restaurant area, and the bar has all the personality of a traditional village

bed was too soft. poor sound insulation, could hear all sounds from the bar and restaurant.

but bar did close promptly at 11

missed tv & internet, although there was a tv in the bar of a night and internet access in the main building

the bar area is fabulous to sit and relax so so friendly

great staff good food and bar great location

the bar had a traditional pool table and catered to my thirst for a chilled pint of guinness

the bar and restaurant weren't open due to tier 3 rules

the check in process at the busy bar area

the bar closes a bit early

bar & restaurant on site

bar closings at 10pm for a hotel i have been to hotel we’re they close at 12 or you can get room

convenience of the bar and restaurant, clean, stylish room and friendly staff

lovely location, friendly bar staff and room just as described

can’t comment on the food as we didn’t eat here but the bar was well stocked and cosy

the bar staff were lovely and helpful ud83dude0a it was carnival day and very busy but still

connor is a great new manager there and hotel & bar great as usual thanks!

the property had no customers in the bar they shut early so was unable to get a night cap

nice bar area and i had the lamb shank for dinner which was really good

bar meal good, good buffet breakfast

not a hotel to have a jolly in. bar is a bit soulless.

bar prices very good

were super friendly, lovely bar , we we're given a free drink on new year's eve, nice touch

the bar was beautifully decorated, the staff were friendly and very welcoming and our evening dinner

we joined locals in the bar for a quiz night and had such a brilliant evening with them and the bar staff; everyone was

staff both serving meals and behind the bar professional and polite

lady behind the bar was so welcoming and would have loved to stay another night

a lovely bar meal and took part in the pub quiz, very welcoming locals

although i appreciate it may of been bank holiday was extortionate as admitted by a member of bar staff when mentioned during discussion

breakfast and had nice meal in the bar area of hotel the night before

dined in the bar twice and food was delicious

were spacious and spotless, the bathroom was lovely with a good shower cubicle, we ate in the bar and the food was excellent, the next day we had breakfast, which was self service, plenty of

the bar facilities are superb, the meals are delicious and very good value

the bar was excellent with tasty food

the bar and food was excellent will definitely stop here again also a very large car park

there is a bar and restaurant on site, though we did not use it

the bar was very lively when we arrived but didn’t disturb us once in the room

location for the city centre great welcome the staff are very welcoming and helpful great bar and food menu good value for money too

inside is a small bar but the food order was well cooked and service quick

the location and room were quiet , well insulated from a very popular friendly bar and restaurant

not find anything wrong, you have to be aware that in some areas of the bar there are lower beas

busy little bar saturday evening

a very friendly welcome on arrival, a well kept pint of hpa ale, the bar had a good atmosphere

nice and simple check in and bar staff nice a chatty

staff that couldn’t do enough for you, bar and restaurant full of character, been there three times and will definitely be going

bar and restaurant are lovely, ceiling in bar is full of hundreds of wine bottles

from the clean and well-tended exterior to the lovely check-in experience from louise, at the bar counter

great cooked breakfast, some of the best cod and chips i have had in years and two pints of doom bar

and all wonderful reception staff as usual and amazing cleaning staff for so spotless clean , the bar and amazing meals and staff in restaurant never use the swimming pool or spa etc but by people

we decided to have dinner in our room and again the bar staff were fantastic in helping us

very clean, nice bar and food was good

location with great bar and food menu located across the waterfront to bars and restaurants all in all great stay for

back to hotel for food around 4pm but being coeliac there was nothing at all i could eat off your bar snack menu

bar and restaurant good

we haven't tried the restaurant but the bar offered a nice selection

the bar and staff were very helpful

great location easy to find restaurants bar and casino within walking distance

friendly staff clean room giff parking facility

was spotless, staff were friendly and hotel bar was a bonus after a hard day at work complimented by the rooms low price i would definitely

everywhere was clean, loads of parking, staff were great, bar was cheap

also no prices up at the bar and was charged 5

we wanted food or a drink when we checked in at 2 and both bar and restaurant was closed

staff, bar n location

and the speakeasy vibe of persian bar is amazing

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

the mini bar is complementary great size tv

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

the experience was great except the early check in fee

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

are so attentive and friendly i had a meal in the bar and food recommended by the barman was outstanding quality will definitely stay again

the honesty bar was a nice touch and the room facilities (hot chocolate and home made biscuits) were a bonus

honesty bar is a nice touch, breakfast was delicious

was perfect - the staff, the rooms and facilities and the bar next door

eaper day rate for hotel users), starbucks, bar and car park

very modern and clean - nice bar with good food

lovely, bar staff friendly, bar food good, but the leisure suite staff exceptional and pool amazing, monday

we ate in the bar and the food was lovely and hot and very

property with onsite gym

barclaycard arena for celine concert so booked an overnight stay, good location hotel booked taxi

the bar has a decent pint to drink too

staff were very friendly reception hannah extremely delightful and helpful bar guy young and friendly

the breakfast choice was great and a cosy bar area too

the bar area.

convenient that there is bar at hotel

the staff were really friendly and helpful and the bar was well stocked and staffed, always a bonus

prices in the bar were stupidly expensive

we had a drink in the bar during the evening which was served by friendly staff

throughout our stay when we had a drink in the bar and at breakfast staff were first class

lovely friendly staff very helpful cracking bar and food very enjoyable stay

we particularly enjoyed having real milk in the mini bar fridge for our coffee in the morning

food is great, both in the bar and restaurant

staff very friendly bar well organised even though it was

the angry chef restaurant serves fantastic foods and the bar has great ales and a huge selection of gins

hotel is on top of a bar so don’t expect a good nights sleep

breakfast was good

nice place goof area and breakfast was great buy wifi and signal issues were abysmal

arrival the staff were very friendly and helpful the hotel is very clean and the breakfast is lovely

centre and transport breakfast well presented lots of choice there wasn’t much staff around in bar area waited quite a while for staff to serve

did realise until i checked one of my receipts at the bar they were adding service charges without asking or informing

the lobby and the lobby bar is amazing, you feel like your on holiday lol and the cocktail menu is great

the roof top bar was excellent! staff was really helpful and friendly!

loved the hotel bar area

bar area just recently renovated - looks great

food and bar area good

nice it was clean and there was a lovely atmosphere, i checked in later and managed to sit in the bar area for a while with mum and had some food and hot chocolate, beds were comfy and room was

the bar was not open

however i didn't like the bar area was a bit working man's club and didn't suit the test of the hotel

snack bar caused a delay due to payment options and reception had to support

except the bar didn't serve my favourite nightcap of southern comfort

great location, spotlessly clean in all areas very good breakfast, bar service very good.

clean good signal on the wifi location very close to brindley place and the utilita arena bar open 24hr a day with limited food options also available 24hr staff very friendly and

bar prices were not ridiculous and the location was superb

i wished the restaurant and bar was open a bit later only because i missed itud83dude03

the staff in the evening at the bar was exceptional

had the executive suite), the facilities at the hotel such as the lounge area and the on site bar were great

bar / restaurant looked very nice

amazing friendly staff, lovely room, lovely bar & breakfast.

bar was also lovely

ok for us but the bar did close a little early considering it was a new years eve stay.

the bar were serving elo themed cocktails - nice touch

fantastic bar and breakfast

and convenience to the theatre very friendly staff great comfortable foyer/ bar and restaurant

the top floor bar with it's dj in the evening were a great touch

we particularly enjoyed the bar and restaurant at night watching the lights twinkling away

everything was included in the rate, breakfast, all items in mini bar etc

wasn't very pleased with the bar upstairs closing so early, when brought 3 business colleagues back for a drink after dinner at

bar, breakfast and restaurant food was outstanding

the hotel itself has a gym, bar and room service is available for food

the drinks in the bar were a little expensive

guests from the bar next door sitting on the steps smoking

great tea selection and coffee machine - the bar staff even kindly gave me some oat milk for my coffee as i'm vegan

poor service in bar when returning from concert

and in particular the manager running the bar - extremely helpful and lovely

i was a bit concerned for the barman as he seemed to be on his own on a sunday afternoon, greeting and showing guests around as

the water pressure in the shower was amazing. it was warm and cozy. the bar was very nice too

collar place, interesting people at the bar and staff that is quirky in the right way

bar with a lovely atmosphere

clean and modern, with super friendly staff and a great bar area with a pool table

there's a bar in reception but we didn't use it

slow at reception til a 2nd person came to support

under construction in the reception area, which made drinking in the bar uncomfortable.

rooms, staff and 24/7 bar lovely place and right by o2 academy

mini bar great asset

the bar staff were excellent as were breakfast staff

really nice friendly bar area, overall excellent value for

bar stocked many drinks

we had a few drinks in the bar on the evening and the lady serving us was

options, self service enabled with time management, reception staff were friendly and the evening bar man was warm and friendly

staff very helpful and friendly. excellent bar and food service way into the night.

we got a pizza at the bar which was really tasty and very large

was a ideal spot to stay close to the canal and utilita check in and out was a breeze comfortable bar area to relax in

kept awake by loud singing in the bar at 4

there was a horrible smell in the toilets near the bar near reception

who checked us in and out was extremely happy and more than happy to help and martin the bar tender was amazing at making cocktails and even made us some that weren't on the

the hotel bar was lovely and the bar man was such a friendly pleasant man, the whole staff team where very

very comfortable bed. clean. very close to theatre and shops. nice bar for evening drinks

tired just needs revamp can get noisy and cramped for space in foyer and bar area with the conference s that are held there but thats a minor inconvenience

the staff were lovely especially the bar manager forgot her name

the bar meals we had were delivered promptly and were delicious, as was the buffet breakfast

friendly welcome, spacious room, relaxing atmosphere in the bar and the huge selection of fresh breakfast options

tas on the bar was so bubbly and chatty

restaurant and bar area was good, we had evening meal and drinks which were reasonably priced

very welcoming, rooms were beautiful, plenty of room, mini fridge, tea making facilities bar downstairs, restaurant, lovely breakfast choice of continental and cooked

the restaurant and bar downstairs is so convenient

rooms, great bar and restaurant, staff brilliant

price and facilities available in the price and of course the mini bar and snacks available for

we had lunch in the bar and it was delicious

were welcomed amazingly by every staff member, from reception, to bar staff and breakfast staff

big beds and clean rooms with a bar and breakfast option in morning

huge bar and restaurant with plenty of charging points and looked great downstairs

a special shoutout to geoff, and ashley from the bar and restaurant they were incredible

the hotel had great facilities including a good bar and ambient seating area to relax

there is a 24 hour bar and restaurant

the staff were incredibly helpful and welcoming, lovely bar area and breakfast.

i especially liked the 24hrs bar with food and alcoholic and non-alcoholic beverages, the breakfast and the option to leave my

staff we're lovely and 24 hour bar was a bonus!

service, didn’t expect a 24 bar and restaurant

staff are friendly when you see them the bar is un attended so waiting a while location brilliant but reason would not stay again 4

bar staff are rude

having a bar on site with happy hour from 5-7pm was fab

the bar was well stocked and breakfast was good value

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

great bar with real good prices

would have liked a night cap in the bar when we got back but it had closed at 8pm.

excellent value for money. great location and bar staff friendly.

a little bit to formal for my taste. could have been warmer in bar and dining area.

the bar staff even helped carrying my drinks upstairs to my bedroom door

breakfast as per the bedroom brochure; maybe more clarity in terms of the restaurant and lounge bar bookings

the bar in the hotel is beautiful and cosy

we really enjoyed our evening meal from the bar menu

one could go to a bar in the evening and get tea or coffee whilst in the ground floor lounge whilst waiting or

the receptionist was very helpful and so were the bar staff and also at

location, great for parking, staff were friendly, especially the young lad working behind the bar saturday night

the bar is a bit odd and not really open

beer in the bar could be a bit better

unlimited juice bar good location

great location friendly staff. bar open till 2 am. nice clean rooms

bar service, and breakfast good

there was also a note with a chocolate bar left on the bed as a lovely extra touch

reception and bar staff were great

no luggage storage options so if you arrive before 3 you have to pay early check in

staff were very helpful, the whole place was very clean, the room, the bar area and even the outside area, even the toilets in the bar area, the breakfast was very

the customers in the bar were very welcoming

was wonderful, 24 hour bar yet the rooms were silent

friendly staff in the bar, the bar area is spacious and inviting, the bedroom was nice and the en-suite was new and the

great bar with friendly locals

time telling when the website said alcohol at the bar was not available at 22:40 informed it was nearly 23:00 when restrictions started

the reception area with small bar was bright and airy

easy walk to bars, restaurants and nearby convenience store

a guest laundry, staff available 24/7 and a bar were all appreciated

also, the hotel bar for an after show night cap

the staff were all incredibly friendly and gave great recommendations, including a nice bar for us two ladies

also beware in house bar prices

the bar area is comfortable where you can relax and have a snack with your drinks

very nice hotel great location. to top ot off hiding bar downstairs was a fab find.

little disappointed there was no bar fridge in the room to keep fresh milk & other perishables