our tv didn t work, the beer and cider at the bar wasn t great:( (+)of food literally opposite carpark multiple choices cinema too breakfast was great staff in bar area very happy and accommodating would definitely stay (-)only thing i'd recommend is a drinks vending machine etc for when bar and starbucks is closed. (-)lamb rogan josh from bar was poor- very expensive for 14 with 4 chewy bits of lamb in it (-)to complain about, if i had to be picky the bar was room charge or cash only

from reception and the restaurant to the spa/pool

wifi wouldn t work and staff were very reluctant to help saying it s a head office issue and

finally, room service was prompt, good value for money

met expectations great choice of food literally opposite carpark multiple choices cinema too breakfast was great staff in bar area very happy and accommodating would definitely stay

staff, ate in bar tuesday evening food was lovely and good value

rooms are excellent food tremendous all staff really friendly peaky bar is excellent games room is great, laura, jo

can say is what a change and how lovely this place now is,,,, well worth checking it,,,, also the bar is something else it's got a massive function room and does fresh food from it's kitchen and

location was ideal for the black country museum and the peaky blinders bar was excellent

,,, also the bar is something else it's got a massive function room and does fresh food from it's kitchen and the sunday lunch menu is great

friendly staff, great bar & restaurant with fantastic food

clean room friendly helpful staff cleaners and bar staff were great

fab all round service and a superb pie and chips in the bar below

the atmosphere in the bar and restaurant is fantastic

it’s got a fantastic restaurant and bar below , and the rooms upstairs are lovely in

we had a drink in the bar during the evening which was served by friendly staff

convenient that there is bar at hotel

lovely staff, bar area was clean and comfortable

not a complaint but arrived back hoping to have a drink at the bar but unfortunately closed

the staff were really friendly and helpful and the bar was well stocked and staffed, always a bonus

was spotless, staff were friendly and hotel bar was a bonus after a hard day at work complimented by the rooms low price i would definitely

also a bar & large reception area with comfortable seating

we wanted food or a drink when we checked in at 2 and both bar and restaurant was closed

staff, bar n location

also no prices up at the bar and was charged 5

we had arrived on a bank holiday and that evening the bar and other parts were not open, which was a shame, but was not a problem

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

staff were super friendly, food was amazing, bar was cosy and friendly.

on the evening the flirts bar is really friendly

host was amazing, bar had a buzz about it you don't normally get without being full on

6 is directly over the cooler in the bar and the constant noise was very annoying and so took ages to get to sleep

on the plus side the bar and restaurant onsite were wonderful

big hotel, lot's of parking (which you do have to pay for but not bad price), nice bar and restaurant area, they do have leisure facilities but we didn't use them (+)was clean, staff were friendly (except one female) however breakfast was lovely and the bar was brilliant (+) the bar was very convenient for us and it was just a good no hassle stay (+) evening meal was excellent in the restaurant, and staff in there and the bar were brilliant too (+) every area reception, restaurant & bar so friendly and efficient (-)needed more bar staff (+)desk and the bar staff were excellent (+)from reception to bar and waiters and waitresses were fabulous (+)rooms were clean and tidy and bar area was very nice. staff super friendly

the room was very clean and comfortable, the swimming pool and spa were very nice all in all we would like to thank everyone for a wonderful stay

loved the facilities, the spa and gym

great location, good facilities, free parking and substantial breakfast.

breakfast was amazing

would've liked the bar to be open later than midnight.

we decided to have dinner in our room and again the bar staff were fantastic in helping us

iron board and iron , hair dryer everything perfect , lovely restaurant with good food and bar beautiful , lifts large and lovely

very clean, nice bar and food was good

of drinks in their beautiful bar and restaurant with excellent meals

bar closings at 10pm for a hotel i have been to hotel we’re they close at 12 or you can get room

the bar closes a bit early

bar & restaurant on site

the check in process at the busy bar area

be helped but what i don't like is trying to manoeuvre around all the tables and chairs in the bar area where you need to pass to get to the rooms

great bar for a wind down beer before bed

the bar did not have sky tv so we had to go out to a pub to watch england match.

poor bar service at night

the bar food was average but the breakfast was great!

lovely hotel, great bar and nice, clean modern rooms

i had a delicious meal in the bar one evening and the breakfast was great too

only the bar was close at 9 pm not very good

warm and welcoming had a nice drink in the bar area slept well and breakfast lovely would visit

spacious rooms. a lovely bar area. friendly staff and an amazing buffet breakfast

very clean and quiet lovely bar and staff

our room was lovely and not overlooked and the meals in the bar were superb and excellent value

nice bar good rooms helpful staff

the only thing was the bar and spa closed too early...

food in the bar was excellent

beautiful bar area

pecially because it was included in the price) the jotel had every little thing u can thing

sarah behind the bar is amazing

very lovely bar and restaurant stuff ud83dudc4c

bar opened 24hrs

had no lemonade or lemons at the bar. need to get they bar filled

the bar was a pleasant retreat at the end of a long drive

everything was lovely except the choice of cider at the bar lovely stay

good bar and

location a hidden gem, really friendly staff , awesome food and great bar with fantastic

and bar were really good, food was excellent

finished at 11

bar food sad overpriced for what you get sometimes basic is best shabby tiny ribs ad lower my self

ich is the checkout time), but the bar didn't open until 12, meaning we had to go out for food

superb especially liam in the bar very helpful great to watch football good atmosphere lots of tv screens superb gym bedrooms

venue was quite cold overall, especially the bar

bar and restaurant good

the bar and staff were very helpful

we haven't tried the restaurant but the bar offered a nice selection

great location easy to find restaurants bar and casino within walking distance

tv remotes and wifi signal occasionally temperamental ...

the bar area is fabulous to sit and relax so so friendly

i ate at bar sunday evening and it was quite tasteful

i also must say that the meal i had in the bar was simply put delicious, hopefully, after the lockdown i will defenitely comeback

missed tv & internet, although there was a tv in the bar of a night and internet access in the main building

the bar and restaurant weren't open due to tier 3 rules

slightly pricey in the restaurant and bar but it's to be expected.

friendly staff excellent bar food lovely, big, clean room & bathroom

perfect base for a short stay. clean, quiet with a nice bar and great breakfast

bar was open late on the friday night when we were there

me in on the night of my arrival and took care of all the extra amenities related to using the bar and kitchen

hotel was really nice & very quirky, each room was different & the bar downstairs was fantastic with a nice open fire, the staff were all very helpful, the breakfast

great bar and dining room

a lot with work and normally hide in my room, but for once felt so comfortable i sat in the bar on my own

the facilities, the bed was so comfortable and the pillows, the breakfast was wonderful, the bar really loved it and bar staff were lovely and polite

furthermore, the bar located within the hotel itself was an added bonus

food in the bar area was ok-puddings yummy

plenty of breakout areas in the bar area with comfortable seating

the free mini bar was a really nice touch

really well trained staff especially bar and food

the drinks in the bar are a little expensive.

taylor at the bar was exceptional

the breakfast choice was great and a cosy bar area too

the bar has a decent pint to drink too

barclaycard arena for celine concert so booked an overnight stay, good location hotel booked taxi

staff were very friendly reception hannah extremely delightful and helpful bar guy young and friendly

was comfortable & clean & across the road from the venue we were going,the bar staff were very polite & very pleasant

staff helpful and cheerful, breakfast excellent, bar had good beer and open a log time!

excellent location to town centre. the staff are vert helpful the bar is open 24hours a day

fact that they have a bar and are able to cook food un till 4am

from around the wolverhampton earlier & i had to wait to check in, i was allowed to stay in the bar bit until my room was done so i could remain safe rather than wondering around the street

hotel is on top of a bar so don’t expect a good nights sleep

arrival the staff were very friendly and helpful the hotel is very clean and the breakfast is lovely

breakfast was good

nice place goof area and breakfast was great buy wifi and signal issues were abysmal

great room, great bar with roof terrace at the adjacent button factory

check in was quick and they serve a good continental breakfast at the bar next door on weekends

button factory bar and restaurant next door nice too

check in was easy with liv in the bar next door

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn't have been any more helpful & nicer, looked after us really well , nice continental

the bar area was a little small and too close to the dining area

lovely bar area and restaurant

good bar selection

bar area was excellent as was the food for dinner and breakfast

nice bar area to enjoy a gin or two :) staff were so friendly and efficient

are so attentive and friendly i had a meal in the bar and food recommended by the barman was outstanding quality will definitely stay again

although we did not use it, the honesty bar was good

honesty bar is a nice touch, breakfast was delicious

at check-in , in restaurant and the bar were all lovely

the honesty bar was a nice touch and the room facilities (hot chocolate and home made biscuits) were a bonus

the mini bar is complementary great size tv

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

and the speakeasy vibe of persian bar is amazing

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

the experience was great except the early check in fee

shower head so you can shower if you don t want to wash hair no draught beers on tap in bar

nice and clean bed was good lounge really nice and the breakfast and evening meal was excellent bar good

upgraded room for our wedding anniversary, the bar was opened for a nightcap at the end of the evening and the breakfast was cooked to order with

claudia on reception and the bar was so friendly, chatty and helpful

had a very warm welcome from the loveliest receptionist who also served us in the bar and at breakfast

the same guy served us in the bar for drinks when we got back and ran the bar on his own, a real credit to the hotel

fantastic bar and breakfast

bar was also lovely

staff were friendly, bar was lovely and breakfast was great.

and convenience to the theatre very friendly staff great comfortable foyer/ bar and restaurant

did realise until i checked one of my receipts at the bar they were adding service charges without asking or informing

loved the hotel bar area

centre and transport breakfast well presented lots of choice there wasn’t much staff around in bar area waited quite a while for staff to serve

the bar entertainer was excellent

perfect location, great bar area and super friendly staff

snack bar caused a delay due to payment options and reception had to support

except the bar didn't serve my favourite nightcap of southern comfort

bar prices were not ridiculous and the location was superb

clean good signal on the wifi location very close to brindley place and the utilita arena bar open 24hr a day with limited food options also available 24hr staff very friendly and

as a family we liked the bar area and staff where very friendly.

the lift wasn't the best either but worked ok bar the door not opening very well

the welcome area and bar already look like they’re making big improvements

also there’s a nice little bar next to reception that’s open til late

sports channel put on request to watch in the small bar

secure car park, bar , clean spacious room, tea and coffee in room

had the executive suite), the facilities at the hotel such as the lounge area and the on site bar were great

i wished the restaurant and bar was open a bit later only because i missed itud83dude03

the staff in the evening at the bar was exceptional

bar / restaurant looked very nice

amazing friendly staff, lovely room, lovely bar & breakfast.

the hotel itself has a gym, bar and room service is available for food

the drinks in the bar were a little expensive

great tea selection and coffee machine - the bar staff even kindly gave me some oat milk for my coffee as i'm vegan

guests from the bar next door sitting on the steps smoking

poor service in bar when returning from concert

no luggage storage options so if you arrive before 3 you have to pay early check in

time telling when the website said alcohol at the bar was not available at 22:40 informed it was nearly 23:00 when restrictions started

very clean and well equipped apartment. good facilities in reception also. bar and 24/7 pizza .

the reception area with small bar was bright and airy

easy walk to bars, restaurants and nearby convenience store

used the bar later and it was clean and pleasant

was excellent- the reception staff were particularly helpful and pleasant so we're the bar staff

barry and the other bar staff were lovely

location for us as we were attending a concert at the utilita arena, a nice cocktail bar where we had a few drinks after our concert

hotels location was lovely and the bar was great too

nice bar and restaurant

staff great used bar for food lovely! local’s lovely

bar area was brilliant on a friday night, live music and plenty of choices for drinks

a shame the on-site bar isn’t allowed to be open at the moment on my last stay the full english was very

was handy for where we needed too get to, room was very good, bar and food where excellent, staff friendly,kind,caring and polite, the lodge was very clean and

bed very friendly staff big room good for the money bar if want a few drinks and chinese over the

there was also a note with a chocolate bar left on the bed as a lovely extra touch

very clean good bar and facilities

reception and bar staff were great

great location friendly staff. bar open till 2 am. nice clean rooms

unlimited juice bar good location

breakfast and the bar area

lovely hotel, it was warm, clean, and very modern, the bar area is nice and the staff are very friendly

relaxing bar and lounge area

spacious room, excellent breakfast and nice chilled out bar area

the staff member who served us at the bar at around 1am was also very friendly

staff were fantastic always willing to go the extra mile service in the bar and restaurant etc

road, when we returned at 10 30 to our cabin, we hadno tv monitor, had to go to the reception/ bar to get help, very helpful also with the heating radiator in the cabin, cou,d not get it to work

busy with conferences disturbing in bar and lounge areas. outside area littered and broken.

staff - cleaners, reception, management, restaurant, and bar - were very helpful and friendly

is what we wanted and i like it had trees around it my partner was able to play golf and food in bar

staff very helpful and friendly. excellent bar and food service way into the night.

kept awake by loud singing in the bar at 4

was a ideal spot to stay close to the canal and utilita check in and out was a breeze comfortable bar area to relax in

nothing - maybe the bar could stay open a little later

options, self service enabled with time management, reception staff were friendly and the evening bar man was warm and friendly

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks upstairs to drink in the room

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

also i arrived a little late but there was still some service at the alcohol bar which was good

breakfast was smashing and the bar staff when we came back from our evening out were very accommodating well

the bar / restaurant area was nice and the food was definitely a bonus!

hotel was brilliant staff where lovely breakfasts was amazing could get served at the bar till late anything you needed for the room was put in right away thanks for the great

friendly welcome, spacious room, relaxing atmosphere in the bar and the huge selection of fresh breakfast options

i was in the bar area & dropped my purse under the table - didn t realise until i came to pay the bill in the

tas on the bar was so bubbly and chatty

bit or a delay/confusion ordering food in the bar that evening but we got sorted in the end.

we particularly enjoyed the bar and restaurant at night watching the lights twinkling away

loved the complimentary mini bar and balloons on the bed for my partners

everything was included in the rate, breakfast, all items in mini bar etc

wasn't very pleased with the bar upstairs closing so early, when brought 3 business colleagues back for a drink after dinner at

the top floor bar with it's dj in the evening were a great touch

hotel is right next to the canal with bar and restaurants

really nice friendly bar area, overall excellent value for

the young ladies at reception desk and bar were very friendly polite

location was amazing and on site bar and coffee shop was great extra!

we had a few drinks in the bar on the evening and the lady serving us was

breakfast and had nice meal in the bar area of hotel the night before

were spacious and spotless, the bathroom was lovely with a good shower cubicle, we ate in the bar and the food was excellent, the next day we had breakfast, which was self service, plenty of

although i appreciate it may of been bank holiday was extortionate as admitted by a member of bar staff when mentioned during discussion

restaurant and bar was great

dined in the bar twice and food was delicious

drinks selection and mini bar and room service prices could be improved upon as we would have used more if discount was

shopping staff all friendly and helpful breakfast was lovely would recommend the eggs benedict bar snacks really good

we had lunch in the bar and it was delicious

price and facilities available in the price and of course the mini bar and snacks available for

rooms, great bar and restaurant, staff brilliant

the room , bathroom was amazing, and the staff , especially the two lady's on the bar was outstanding , polite, couldn't do enough for me

around major roadworks, keeping bags safe for us and even carrying them out to the car, and the bar staff and breakfast room staff as well

was excellent, breakfast was excellent, the bar area downstairs was really good too

we especially loved the bubble lounge bar which is inside the building

a special thank you to becky, chantal, ben and the incredible bar man who were all working on christmas day

at the bar for quite a while to order food in the evening, staff were busy on main reception

modern rooms, very comfy bed and big for singles, bar downstairs and breakfast area nice

drinks at bar could have more choice

reception and bar staff were incredibly welcoming and friendly.

reception & bar staff pvery pleasant and helpful

interior decorations of the rooms and all common spaces( restaurant, bar madeleine, staircases)

location and bar area and breakfast and comfortable bed great hotel!

the reception staff, waiting staff & bar staff were professional, helpful and very friendly

awkward arrangement in the bar which none of us could quite work out

the staff at reception and bar are excellent.

slow at reception til a 2nd person came to support

clean and modern, with super friendly staff and a great bar area with a pool table

o people working behind bar on sat 8th just ignored us and could have offered to find

rooms, staff and 24/7 bar lovely place and right by o2 academy

there's a bar in reception but we didn't use it

very nice and friendly staff, bar was lovely and room was 1st class, definitely be back soon

breakfast was amazing with great choice kushal looked after us in the bar made great cocktails, very polite and welcoming

little disappointed there was no bar fridge in the room to keep fresh milk & other perishables

the bar area is comfortable where you can relax and have a snack with your drinks

the bar was a good place to meet visitors

very comfortable bed. clean. very close to theatre and shops. nice bar for evening drinks

the hotel bar was lovely and the bar man was such a friendly pleasant man, the whole staff team where very

there was a horrible smell in the toilets near the bar near reception

irish guy behind the bar was really friendly and attentive

tired just needs revamp can get noisy and cramped for space in foyer and bar area with the conference s that are held there but thats a minor inconvenience

great place and desk guy was sound and bar beside great crack in station bar very friemdly

great bar with real good prices

would have liked a night cap in the bar when we got back but it had closed at 8pm.

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

mostly everything, couldn't fault the hotel.except for the bar closing early.

the bar could have had a better selection of beers

a huge shoutout to shesh, ashley, and patrycja, on the day and night shift at the bar and restaurant you all are amazing

the hotel had great facilities including a good bar and ambient seating area to relax

big beds and clean rooms with a bar and breakfast option in morning

huge bar and restaurant with plenty of charging points and looked great downstairs

and in particular the manager running the bar - extremely helpful and lovely

i was a bit concerned for the barman as he seemed to be on his own on a sunday afternoon, greeting and showing guests around as

lovely bar

collar place, interesting people at the bar and staff that is quirky in the right way

bar with a lovely atmosphere

the staff were incredibly helpful and welcoming, lovely bar area and breakfast.

staff we're lovely and 24 hour bar was a bonus!

i especially liked the 24hrs bar with food and alcoholic and non-alcoholic beverages, the breakfast and the option to leave my

for a low budget hotel, the bar and food options were fab

at the bar is dear rooms aren't luxurious but the price and staff are great; breakfast has a lovely

staff are friendly when you see them the bar is un attended so waiting a while location brilliant but reason would not stay again 4

bar staff are rude

having a bar on site with happy hour from 5-7pm was fab

the bar was well stocked and breakfast was good value

bar could do with a better choice of spirits

i can t comment on the restaurants or bar as all these facilities are currently closed due to the restrictions

location, price , good bar in hotel & bars on campus

no music in bar as background

staff were lovely, they have a beautiful bar area and dinning area

the patio in the bar area is worth enjoying when

everything beautiful hotel.. welcoming entrance beautiful room, nice restaurant and bar area

bar comfortable, live music and reasonable priced drinks

breakfast bar was delicious and plentiful

my only complaint, if pushed, was the lack of a wc at bar level which meant going downstairs to use the loo

everything. staff always friendly and efficient. discount on bar drinks

were lovely and friendly rooms were clean cosy and comfy breakfast and bar staff were lovely

probably the best lasagne i've ever had, nice bar and restaurant area

the room was close to the bar so it was noisy but this is to be expected

location to racecourse nice bar area good breakfast

free pool table at the bar was a nice touch

social aspects, the large open spaces for congregating on the ground floor in the bar and in the restaurant

there had been a function, so breakfast was really busy and had to sit in the bar area

tasty breakfast . bar open late . comfortable room

dogs are not allowed in a restaurant, but no problem as we could eat the breakfast at bar area

after the event i attended at aston park returning to the hotel, the bar was overly busy

very nice bedroom, good bar ( except for the taped up couches )

too ad the bar was closed but all minor

the atmosphere in the bar on a match day is marvellous (if you’re a villa fan)

no food in the bar but they ordered food for us ud83dudc4d

close to villa park, staff were beyond obliging and friendly, was a good atmosphere in the bar and the rooms were clean and ready when we arrived

staff were excellent, and the bar and beer gardens were superb

staff friendly and helpful clean rooms and bar area good outside seating fairly priced

i love the bar also, they didn’t charge for the tea or coffee because we were staying

the girls at the bar and reception were nice, decent and friendly

the owner is very helpful and a good laugh as well add the ladies behind the bar

was amazing and bar facilities was great

nicely maintained bar can’t fault the place stayed twice now and will stay a lot

was clean and the shower egrets, didn’t eat or have a drink in the bar as i wanted to get an early night

friendly staff -clean -nice breakfast great bar good entertainment would stay again