single member of staff, from reception, bar and restaurant, kitchen and room cleaners could not have been more polite and eager to do

food was unbelievable fantastic breakfast and bar food was superb, the staff were super friendly and very helpful and a great location

would have liked a sitting room to have tea in during the afternoon, rather than sitting in the bar with the television

a nice pub/ lounge bar in a georgian house, right in the middle of shifnal, near telford

minor but ordered a gin fizz from the bar cocktail and gin menu and was told they didn't have the ingredients

real fire in bar would of been nice and duvets insted of blankets

the bar shut too early.

the bar area could have been made more cosy and a shame there were no facilities for bar meals and

restaurant closed on sunday evening along with the bar - so no refreshments

impressive orangerie used as the restaurant and a well-stocked bar with relaxing fireplace and everything from a good variety of local ales and gins, an extensive

have been better - it was next door to a brilliant pub, that served great beer and even better bar snacks

excellent breakfast within easy reach of raf museum cosford, by car genial welcoming host easy parking

safe private parking, couldnt ask for better hosts

warm welcoming and comfortable very personal service great breakfast. thank you.

parking

were super helpful and friendly, bar was great, room was perfect, spa was exceptional, gym was a great size

weekend golf parties mean bar and restaurant areas can become crowded at times.

the food is very good and the bar is a good size with a large range of alcoholic

bar and restaurant dining options

needs more waist level tables in bar to eat if you have your dog

en at

the only bar space was echoey, devoid of any soft furnishings, with only cheap looking bar stools, upright

couldn't fault the staff from the receptionist to the bar staff and the waiting on staff at breakfast

nice size bar and lounge area and large dining area

very nice bar food & breakfast, wonderful old parts of the hall

of lovely staff showed us some interesting things around the hotel, which was nice of her, the bar area was fantastic we sat outside by the lake it was prefect summer evening, i would definitely

diffetent bar prices with different staff and the heat during the night with what u would call a winter duvet

lovely grounds, nice bar area and restaurant and excellent breakfast

bed was really comfy, and the bar meal was excellent

the food was lovely and 24 hour bar

i didn't like that you couldn't get a hot, cooked breakfast and the lack of a bar for drinks.

it is a pity that there isn't a bar wiothin walking distance

a bigger bar with somewhere to sit outside as the weather was very warm.

no bar location

which left us with limited access to the sandwich bar that lacked variety in the 'garage department'

me at all (but i am used to sleeping with background noise) and my room was right above main bar and entrance

no real ale available in the bar when i asked

nice bar ,food friendly staff

we had off the menu breakfast and it was made with no problem, just put a request in at the bar on the

breakfast wonderful hot and tasty as was the bar evening meal

in fact, the restaurant and bar service was very good, with helpful and obliging staff

lovely comfortable bar area with a big screen tv

location, short walk from the restaurants and bars in the town centre

beautiful hotel bar and restaurant and lovely pool

liked the rooms especially the beds, the bar and restaurant.

the main bar was a bit tatty but that's no major shake given the rest of the place.

the bar area was a traditional very old pub but it was a little tired

the bar area was basic but the rooms were exceptional and would give any boutique hotel a run for their

our hosts margaret and barry were brilliant

lovely and very friendly so it would be nice for them to have more clientele, especially in the bar (although i’m not sure it was

chairs in the bar were not very comfy

nice bar area and prices weren't ridiculous

had an evening meal in the bar which was nice however i did not like the fact you had to pay for your meal when it arrived

no mini bar in the room

the bar was also welcome for an after dinner drink

the owner and bar staff was so welcoming

could not fault anything location was excellent bar staff were extremely friendly and helpful can't wait to go

rooms are comfortable with large televisions and modern bathrooms with a bar downstairs

bar comfortable and drinks stunning

the bar is traditional and and loved the atmosphere

is lovely, staff are friendly and helpful, food is good, prices are reasonable, beer kept well, bar area tasteful and uncluttered and everything you could want in the room is in it's right place

bar staff very friendly and knowledgeable about drinks etc

excellent food & bar

we are in the bar and had a couple of drinks

it was very drafty in the bar because of very poor weather

loved the look and feel of the place loved the warm welcome loved the staff loved the bar i really can’t fault the place we had such and amazing time i want to thank the receptionist,

back in time this was a reunion stay over for my elderly brothers and sisters the lady behind the bar was so lovely we had said we were having a gathering because we had lost a brother and we are

great atmosphere in the bar area, decent prices and local man played the piano in the lounge area which was lovely

had parked in correct place so we didn't get charged, all the staff very friendly, scott on the bar was lovely, breakfast was good we were in room 2 lovely 4 poster bed but only had a bath no

fantastic friendly staff lovely bar area and great parking great breakfast

breakfast was very basic the person serving not at all friendly however the staff on check in / bar staff

drinks were also cheap in the bar and they also did happy hour

great location and great bar to have a few drinks

vary clean and stylish bar and room

excellent restaurant and bar providing a good choice of alcohol, including amazing cocktails

bar ,the friendliness

enjoyed the evening meal but in line with the rest of ironbridge bar and meal prices were at the high end

then- you can add a cracking bar with a decent range of ales (and prices that don’t take the mick) finally- you have a mighty

there is reasonably priced parking close by (and the bar staff can recommend a few dodges

the food in the bar was excellent, as was the

the riverside café & blues bar a few doors down is perfect for breakfast, then in the evenings has live bands and great

comfy bed, great outlook, great location, great bar and beergarden

very cozy bar area coffee and tea facilities hair dryer

the bar looked nice and seemed friendly though we didn't visit as we had other plans

loud music from bar below room.

bar area was cold with no heating all night, bar prices increased after a certain time at night, no

restaurant and bar and fantastic value for the exceptional quality of the food

staff were amazing especially the young lady that was there when the bar closed and again at breakfast 28/29 december

if you sold birre marretti on the bar (my favourite)

knew it was my gfs 18th by putting balloon and prosecco in room ,but we couldnt get served at the bar which we accepted as both was waiting for our provisionals to arrive ,but there was alcohol in

hotel breakfast and bar food were excellent

the food was excellent, enjoyed breakfast and bar meal

the breakfasts and bar and restaurant meals and service were wonderful

staff nice food in the bar and at breakfast good location with a cinema and shops within walking

for money very modern contemporary, clean and smart staff service was excellent at reception, bar and restaurant warm and pleasant environment, excellent value for

bar is modern and priced reasonably for hotel prices

the staff were very helpful and friendly on booking in and in the bar and restaurant

good bar and breakfast

food, friendly and helpful staff and bar and restaurant prices very reasonable for a hotel

small issue but no mini bar in the room

, friendly staff , clean , lovely room , tea and coffee in room , great breakfast, lovely outside space to have a drink

breakfast was

it was all booked at short notice and was great the bar was still open so we could chill out after a long drive

great food and bar too

the room was clean and comfortable, the restaurant and bar were lovely with amazing food and views

thank you specifically to the bar staff member who dried the outside bench for me during the showers yesterday evening

24hr staffed bar for residents

bar and room was lovely

lovely bar area downstairs

staff were very friendly and helpful, the room very clean and very good breakfast, the bar had a good selection of beers and wine

the breakfast was delicious and the bar drinks good value

the food was good well cooked and filling,having a bar with live entertainment meant you could relax and

lovely bar and restaurant areas

locals and bar staff and shop workers all very friendly and welcoming

all the staff from front of house , bar staff , chef and the lovely clearing lady were all friendly

is through a separate entrance which meant more privacy and quiet away from the main bar should it be busy

arrived early to a friendly smiling welcome, had a drink in the bar whilst chatting to the staff on duty

bar staff so warming and attentive

ke a big lounge with comfy sofa and armchairs) and the breakfast

we ate the evening bar menu and breakfast, neither of which could be faulted

lovely bar and restaurant and beautiful garden out the back.

friendly staff. lovely bar and restaurant.

the gaff is a restaurant- not a pub - but the bar area, and restaurant itself, was very olde world, but without ever being twee

little thing the bar didn't open until 6pm so we had to drive into bridgnorth for a pint after our long

) the restaurant and bar area is tastfully decorated and quirky due it's historic importance

bar price very reasonable also

no bar facilities after 3pm even for guests.

the bar staff were friendly and more than happy to help :) breakfast was a buffet style hot and cold

couple of bars

nice quiet and comfortable drink in the bar

sunday evening, no restaurant or bar so had to travel out

there is a snack bar as well if you want something a little more casual breakfast is buffet style

bar had excellent range of draught beer

the restaurant not surprisingly seemed to attract diners from miles around and the bar was pretty busy too

the whole place is beautifully maintained, cosy in the bar area with a huge open fire, and lovely in the dining room

you could not fault the level of cleanliness and the staff from reception through to bar staff superb and the waitresses at breakfast and dinner the best service we have received in

very nice hotel, superb staff, and well equipped bar and reastaurant. we ll come back!

lovely bar and fantastic breakfast

bar was lovely

you arrive to check in, it's at the bar so if it's busy you get mixed up with people ordering or coming for dinner and you have to wait

place tastefully decorated, very friendly staff and bar atmosphere

in was fine but it is at the bar area which when we arrived was very busy

in the restaurant rather late although they were fully booked they reserved us a table in the bar area where we still had the service as if we had been in the

it’s so nice to stay somewhere that’s nice when you have a dog, although we had to sit in the bar or lounge, this still felt so nice as these areas are lovely

lovely pub across the road and cocktail bar opposite

bar area and courtyard were fantastic, we didn't use the restaurant as we preferred the casual

food, lovely bar and restaurant ,was extremely comfortable

access to the bedroom corridor from the bar is by a flight of stairs and from the car park is by a steel emergency style (short) flight of

after a drink at the bar we were shown to our room , lovely & warm well laid out so spacious the bathroom had bath &

a well stocked bar with good ale and a large well equipped bedroom with a very comfortable

choice of meals and the desserts are delicious i would ud83dudcaf percent cent reccommend the bar has a very good selection of wine and beers and is very reasonably

lovely atmosphere in the bar and restaurant

the welcome area and bar already look like they’re making big improvements

the lift wasn't the best either but worked ok bar the door not opening very well

sports channel put on request to watch in the small bar

also there’s a nice little bar next to reception that’s open til late

secure car park, bar , clean spacious room, tea and coffee in room

probably the best lasagne i've ever had, nice bar and restaurant area

great stay made use of the bar this time and felt it the day after, the staff were great the food was great easy to find and

the bar staff were fantastic, always on hand for any assistance

the room was close to the bar so it was noisy but this is to be expected

everything. staff always friendly and efficient. discount on bar drinks

shower barely worked, the water pressure was so low water just dribbled out and it couldn t cope with a

of convenient on site parking, also good bar and restaurant

of convenient on site parking, also good bar and restaurant

nice little bar

shower head so you can shower if you don t want to wash hair no draught beers on tap in bar

upgraded room for our wedding anniversary, the bar was opened for a nightcap at the end of the evening and the breakfast was cooked to order with

room is well set out & comfortable & though we didn t have chance to use it there is a cozy bar area which looked very inviting

claudia on reception and the bar was so friendly, chatty and helpful

bar area was excellent as was the food for dinner and breakfast

is not a purpose built hotel, although the bar and dining areas are well-thought-out modern additions

have been nicer if the bar area was open later, we were having a good time drinking and ended

good bar selection

lovely bar area and restaurant

rooms were comfortable, food and drink in the bar was

lovely menu for dinner in the bar and very comfortable dining area

food is excellent- bar food and breakfast

good selection of ales on tap in the bar and great courtyard for seating outdoors if the weather allows

central. well managed. comfortable accomodation away from the pub. good breakfast

the reception is within the bar area

amazing value for money. bar was good staff were very friendly

cosy feel, quietness, the restaurant, bar and food was great

surly bar man on arrival could do with customer service training.

amazing place really liked that the hotel part was separate from the restaurant and bar so made it very peaceful and easy to

the pub was packed on sunday and monday

best value in much wenlock with a cracking bar & beer garden with estrella at 4 a pint

helpful and made very welcome i love this place , food all home made at a very reasonable price bar friendly always feel comfortable will be back very

od portions and options) great bar with friendly locals

nk holiday), but you could get to the bar

location of the hotel was great and the friendliness of the bar staff and quality of the service well exceeded my expectation

warm cosy lounge bar with real fire

very pleasant pub/ bar downstairs

just what you need before heading off to explore the area, the staff in the restaurant and bar were very friendly

they socialised with us at the bar in the evening

from around the wolverhampton earlier & i had to wait to check in, i was allowed to stay in the bar bit until my room was done so i could remain safe rather than wondering around the street

bar a good meeting place pre and post match

nice little bar near reception too

facilities like toilets, a cafe and bar were close to the rooms we were in

was comfortable & clean & across the road from the venue we were going,the bar staff were very polite & very pleasant

bar was very welcoming and prices reasonable

loved how big it was, and the restaurant and lounge and bar were really pretty, as well as the rooms

the bar was open late and at 1am you could still get a drink from there if you set up a tab to your

ate in the bar in the evening and both dinner and breakfast was delicious

hotel would benefit from a sign and or a bell on the bar in the lounge to call staff when unattended, other than that the hotel was great

landlord and bar staff - food was good quality and prices for all drinks and meals were sensible

the bar staff we also great

having to go outside to get to the bar and dining room.

the bar gave us a good choice of traditional and popular beers like everything else at the bulls head

artist on in bar area saturday evening, busy and

the music from the bar that was below our room was quite loud, but did stop at 11pm

guests who are sensitive to noise might want to request a room further away from the restaurant / bar

we didn t eat in the pub downstairs but we had a few drinks in the bar which was lovely

comfortable, good size room, superking bed, excellent shower, bar on site with beer on tap, very friendly

the bar is well stocked and a good selection of draught beers and cider

friendly staff excellent bar food lovely, big, clean room & bathroom

bar was open late on the friday night when we were there

v clean, bed comfy, 24 hour bar with very friendly staff x

me in on the night of my arrival and took care of all the extra amenities related to using the bar and kitchen

slightly pricey in the restaurant and bar but it's to be expected.

good bar and

location a hidden gem, really friendly staff , awesome food and great bar with fantastic

having a bar and restaurant on the location is great

and bar were really good, food was excellent

pity the bar shut at 10.30

beautiful bar area

the only thing was the bar and spa closed too early...

our room was lovely and not overlooked and the meals in the bar were superb and excellent value

the reception staff and all the staff we met were very friendly and helpful, in the mirrors bar grace was exceptional such an asset to the company

food in the bar was excellent

in the place was a cross between laid-back gentleness and giggly fun; the evenings in the bar were one long laugh

menu was excellent, the breakfast there was a good choice and bar had ample choice of ales

staff at check-in and bar all very friendly and helpful

cosy, excellent value for money, bar restaurant is a stone throw away, reception for hotel is inside the pub/restaurant, food is

got back late only had a few beers the bar person helped me set up my tablet staff were nice letting us have another

lovely helpful staff and a very well stocked bar

friendly staff lively bar room clean and tidy

one of bar staff bit miserable

a lovely evening was spent in the bar hosted by ed and friendly locals, they made us feel very much at home

friendly staff and pleasant bar area

the staff were very friendly and the food was delicious. the bar was warm and welcoming.

we had a dinner at the bar which was delicious and the breakfast was very good as well

bar service great, lad was very helpful, and service excellent

the cosy and comfortable bar area with wood burner, plus the fact that it was dog friendly.

massive comfy bed, great bathroom. great atmosphere in the bar and restaurant

bar area full of comfy seating, warm and relaxing restaurant was excellent good food well cooked

and i liked the little extra touches like the the little milk carton that you could take to the bar and they would put fresh milk in for you for a drink in your room

chocolates to the teapot with cup and saucers and the little metal flask that you can take to the bar and get some fresh milk for your cup of tea rather than the long life milk you usually get

rvice and quality) all excellent

even an outside fireplace with settees and coffee table for the cooler evenings plus an external bar to supplement the internal one

here next year for this same trip x there is an excellent restaurant and beautifully decorated bar and outside area downstairs

we had a fabulous meal in the restaurant & a couple of drinks in the bar after

travelling with youngsters who go to sleep around 10pm it was noisy from below in the bar /restaurant

bar was good with a good selection of beers

comfortable bar area and restaurant

iron board and iron , hair dryer everything perfect , lovely restaurant with good food and bar beautiful , lifts large and lovely

we decided to have dinner in our room and again the bar staff were fantastic in helping us

location with great bar and food menu located across the waterfront to bars and restaurants all in all great stay for

back to hotel for food around 4pm but being coeliac there was nothing at all i could eat off your bar snack menu

would've liked the bar to be open later than midnight.

rooms are excellent food tremendous all staff really friendly peaky bar is excellent games room is great, laura, jo

staff, ate in bar tuesday evening food was lovely and good value

location was ideal for the black country museum and the peaky blinders bar was excellent

can say is what a change and how lovely this place now is,,,, well worth checking it,,,, also the bar is something else it's got a massive function room and does fresh food from it's kitchen and

had a kitchen with hob cooker, microwave and fridge with all accessories needed for cooking along with

our tv didn t work, the beer and cider at the bar wasn t great:( (+)of food literally opposite carpark multiple choices cinema too breakfast was great staff in bar area very happy and accommodating would definitely stay (-)only thing i'd recommend is a drinks vending machine etc for when bar and starbucks is closed. (-)lamb rogan josh from bar was poor- very expensive for 14 with 4 chewy bits of lamb in it (-)to complain about, if i had to be picky the bar was room charge or cash only

kids loved the swimming pool but we didn t know until we got to the pool that children were only

think gym/ spa access should be included in price

the spa and breakfast was yum- the coffee shop was excellent too with an amazing range of

facilities were good spa and leisure

the bar had a traditional pool table and catered to my thirst for a chilled pint of guinness

the bar area is fabulous to sit and relax so so friendly

the bar and restaurant weren't open due to tier 3 rules

had a very good meal at the bar and staf were so nice and friendly, that we decided to stay an extra night and we are already

i also must say that the meal i had in the bar was simply put delicious, hopefully, after the lockdown i will defenitely comeback

perhaps some signage directions from the guest rooms area to the bar & restaurant.

nice relaxed atmosphere in the bar area

amazing and so helpful and friendly - that went from reception, cleaning staff to waiters and bar staff

we really were struggling to get a taxi service to accommodate us but the hotel manager, the bar staff and other staff all rallied round to try and help us, even offering to drop us off

the food we ate in the bar area was lovely

the bar served a good range of drinks

afraid your bar prices for a quiet social drink are ridiculasly high eg

comfortable bed, good staff, lots of useful amenities like bar etc

the entrance and bar area was lovely and cool

suggest lowering bar prices

the bar supper last night was delicious and the self service breakfast this morning was excellent

restaurant and bar were very well stocked and were very efficient

pecially by the fire) and the very busy restaurant is outstanding

setting, excellent food in restaurant and bar - friendly attentive staff

lovely setting and location. room was big and well equipped. nice bar for pre party drinks

had e mails to deal with and the internet in the lounge bar was more adequate had guests join me for dinner

at something, it would be the location - nothing really else within walking distance like another bar or pub late at night so would need to drive or a taxi

found out my liking for mermaids and gave me some bar coasters

were friendly and professional, the room

bar and restaurant good were tasty too

nice bar area and i had the lamb shank for dinner which was really good

not a hotel to have a jolly in. bar is a bit soulless.

breakfast was excellent, and for a hotel we thought the drinks at the bar very reasonable

ate in the hotel on thursday evening and service in the bar was attentive and friendly and the food was fresh, hot and very tasty

were super friendly, lovely bar , we we're given a free drink on new year's eve, nice touch

the bar has a well stocked and well kept cellar

food in the bar was great

tea, coffee and water extras readily available. cask ale in bar - though less choice than hoped.

staff were very friendly, parking was good and the bar was great serving a good selection of real ales

on site car park bed firm and comfortable excellent food and service in the bar which had a warm friendly

we particularly enjoyed having real milk in the mini bar fridge for our coffee in the morning

good food, friendly bar with locals and staff

lovely friendly staff very helpful cracking bar and food very enjoyable stay

asked bar man on arrival where the car park was, he gave us directions but failed to tell us we could get

staff very friendly bar well organised even though it was

staff were extremely helpful especially the manager who checked us in and then served us at the bar later on

more comfortable chairs in bar area.

the gentleman on front of house was also run ragged looking after the front desk and the bar and taking the food orders

comfortable lounge for drink in the bar area

i really liked the bar and restaurant area

location, good food, relaxing bar area and beer garden

bar area very relaxing at night

loved the room , bar restaurant lovely.

a huge issue but you could hear the noise from the bar and music whilst in our room

at all great asset to the company, cleanliness was excellent of rooms foh and the restaurant and bar areas food was very good and well presented, i am a retired gm of 4 star hotel from a classic

staff were very friendly and cooperative and the food in the adjacent bar was excellent quality and super value for money

the bar and restaurant were an added bonus

terrace bar in the sunshine overlooking the river severn was a pleasure

i had to be critical, when we arrived it was early evening which meant we had to check in at the bar while the restaurant was quite busy

the young man that checked us in, the evening bar staff and the lady that served us breakfast, all of the staff were extremely friendly at the

pleasant staff on check in, bar & at breakfast

nice room, friendly staff - very accommodating! good facilities, bar and food etc very good.

very friendly staff, good food , pleasant bar area , room very clean.

nice breakfast two poached eggs on toast with bacon the staff, the young lady behind the bar who welcomed us, and matt couldn't have been

very clean hotel nice staff great restaurant and bar couldnt fault anything lovely

warm and welcoming had a nice drink in the bar area slept well and breakfast lovely would visit

i had a delicious meal in the bar one evening and the breakfast was great too

great small hotel with lovely helpful staff and good bar and restaurant.

spacious rooms. a lovely bar area. friendly staff and an amazing buffet breakfast

bar downstairs and a restaurant also a lovely pub just around the corner that did

bar manager ben clay was exceptional - very pleasant, polite and very good at his job - made us

lovelly atmosphere in the bar and hotel

keep the bar open till 1am instead of 12

bar downstairs

breakfast next day was fantastic, could of had any of the cereals/yoghurts/toast and coffee

bar had great atmosphere and staff were friendly and helpful

very relaxing bar with wood-burner and great range of beers and other drinks

hospitality nice big clean room and bathroom nice big comfy bed good entertainment in bar which is on once a

also credit to your amazing bar staff, they were very friendly & very polite & well mannered

the service at the bar was wonderful

friendly, great atmosphere, good bar and great food

excellent food. great bar area.

the bar had a great selection of beers and spirits along with non alcoholic

check in at the bar which i found a bit glitchy as some members of staff just stared at me rather than giving any

just couldn’t eat all of the breakfast but very tasty

up to my room for me i would definitely stay here again and the cost was worth every penny and bar us very handy to take a night cap to your room

staff behind the bar where very friendly

the room was warm and cosy and as it was well to the rear of the pub there was no noise from the bar whatever

the staff were friendly and helpful, and the public bar was pleasant and welcoming

a good atmosphere at the bar and the breakfast was very nice, only a 10 to 15 minuit walk into town great value for money

loved there was a bluetooth sound bar in the room and in bathroom mirror

well stocked bar with lively atmosphere

rooms and bar were really tip top and stylish

room in a great location no noise from the bar below great bar and staff overall it was perfect

loved how relaxed the bar was and the room was lovely

i was travelling alone for work and felt comfortable eating in the bar solo

the bar was well stocked and the locals were friendly you didn t feel like outsiders

they're allowed in the hotel room and also the bar for breakfast which we really appreciated

room was exceptional and very comfortable with lovely decor and facilities and the bar areas and dining rooms were comfortable with log fires

room great with a shower and bath