single member of staff, from reception, bar and restaurant, kitchen and room cleaners could not have been more polite and eager to do

food was unbelievable fantastic breakfast and bar food was superb, the staff were super friendly and very helpful and a great location

would have liked a sitting room to have tea in during the afternoon, rather than sitting in the bar with the television

a nice pub/ lounge bar in a georgian house, right in the middle of shifnal, near telford

minor but ordered a gin fizz from the bar cocktail and gin menu and was told they didn't have the ingredients

lovely grounds, nice bar area and restaurant and excellent breakfast

all the staff were very pleasant and helpful. excellent breakfast. bar area lacked atmosphere .

the food was lovely and 24 hour bar

professional and so considerate nothing was too much trouble , the gentleman serving at the bar so pleasant, the ladies at the breakfast serving they were an absolute joy and again made me

of lovely staff showed us some interesting things around the hotel, which was nice of her, the bar area was fantastic we sat outside by the lake it was prefect summer evening, i would definitely

have been better - it was next door to a brilliant pub, that served great beer and even better bar snacks

wifi could be better in that particular room but not a problem.

super rooms. extremely clean. breakfast fab. hosts brilliant.

parking was very convenient and close to the rooms

wifi didn t work in bedroom

price; convenience; room; breakfast; general cleanliness too - didn't have time to use bar or any of the health facilities sadly - but would consider doing so another time, if time

staff weren t as friendly and as helpful as the rest of the staff around the hotel and bar and the breakfast itself was average

the food is very good and the bar is a good size with a large range of alcoholic

bar and restaurant dining options

in house restaurant excellent or just a bar meal

pool area excellant and spotless , hotel bar modern , room service efficient , food very good and the breakfast selection great

very good bar food

nice size bar and lounge area and large dining area

the staircase), which maintained its

loved the atmosphere in the room next to the bar very relaxed feel

it is a pity that there isn't a bar wiothin walking distance

a bigger bar with somewhere to sit outside as the weather was very warm.

i didn't like that you couldn't get a hot, cooked breakfast and the lack of a bar for drinks.

that it didn't have a bar but shop nearby so ok

no bar location

reception, bar staff abd leusyre centre staff

in fact, the restaurant and bar service was very good, with helpful and obliging staff

beautiful hotel bar and restaurant and lovely pool

liked the rooms especially the beds, the bar and restaurant.

good bar and reception area where we could enjoy time with family

comprehensive restaurant or at least basic bar meals on site for the evening is really needed.

no mini bar in the room

nice bar area and prices weren't ridiculous

only one staff on bar and reception

had an evening meal in the bar which was nice however i did not like the fact you had to pay for your meal when it arrived

breakfast wonderful hot and tasty as was the bar evening meal

we had off the menu breakfast and it was made with no problem, just put a request in at the bar on the

me at all (but i am used to sleeping with background noise) and my room was right above main bar and entrance

no real ale available in the bar when i asked

welcome by tony, who was doing everything: welcoming, showing us to our room, serving behind the bar, taking meal orders etc

the breakfasts and bar and restaurant meals and service were wonderful

for money very modern contemporary, clean and smart staff service was excellent at reception, bar and restaurant warm and pleasant environment, excellent value for

staff nice food in the bar and at breakfast good location with a cinema and shops within walking

the bar prices are too expensive at this

hotel breakfast and bar food were excellent

food, friendly and helpful staff and bar and restaurant prices very reasonable for a hotel

the staff were very helpful and friendly on booking in and in the bar and restaurant

small issue but no mini bar in the room

bar is modern and priced reasonably for hotel prices

good bar and breakfast

the time we stepped through the door of the tontine we were made to feel very welcome, the bar food was excellent and good value for money, a full english breakfast was offered, this was

the bar is traditional and and loved the atmosphere

rooms are comfortable with large televisions and modern bathrooms with a bar downstairs

the owner and bar staff was so welcoming

bar comfortable and drinks stunning

can t be helped with a bar below really- just worth thinking about if you want an early night

bar staff very friendly and knowledgeable about drinks etc

we are in the bar and had a couple of drinks

is lovely, staff are friendly and helpful, food is good, prices are reasonable, beer kept well, bar area tasteful and uncluttered and everything you could want in the room is in it's right place

excellent food & bar

it wasn’t quite what we expected as the bar area seems rarely used (if at all) and the restaurant isn’t open every night

though the bar is small and can be off putting at 1st glance

used other local bars as the bar downstairs was not open until 6

the bar area was basic but the rooms were exceptional and would give any boutique hotel a run for their

bar to be open, even if not providing food

the food in the bar was excellent, as was the

then- you can add a cracking bar with a decent range of ales (and prices that don’t take the mick) finally- you have a mighty

we’re helpful and pleasant i was standing in the bar and the young man came over and asked if i wanted a seat and he’d find one which i thought

location was fab, bar staff told us about history of pub. fabulous. service great

the staff here were so friendly and helpful from the bar staff to the cleaners

great food and bar too

the room was clean and comfortable, the restaurant and bar were lovely with amazing food and views

24hr staffed bar for residents

thank you specifically to the bar staff member who dried the outside bench for me during the showers yesterday evening

it was all booked at short notice and was great the bar was still open so we could chill out after a long drive

beds were super comfy and the staff were outstanding. restaurant and bar were fantastic.

the bar area was cosy with a log fire and the food was fantastic

lighting from bar to entrance of rooms would be nice

is through a separate entrance which meant more privacy and quiet away from the main bar should it be busy

locals and bar staff and shop workers all very friendly and welcoming

the bar area could have been made more cosy and a shame there were no facilities for bar meals and

only thing i would change is the fact that there isn t anyone there at night so the bar was closed by 9

restaurant closed on sunday evening along with the bar - so no refreshments

real fire in bar would of been nice and duvets insted of blankets

impressive orangerie used as the restaurant and a well-stocked bar with relaxing fireplace and everything from a good variety of local ales and gins, an extensive

the whole place is beautifully maintained, cosy in the bar area with a huge open fire, and lovely in the dining room

very nice hotel, superb staff, and well equipped bar and reastaurant. we ll come back!

bar had excellent range of draught beer

bar service was prompt, range of drinks and snacks offered was very good

you could not fault the level of cleanliness and the staff from reception through to bar staff superb and the waitresses at breakfast and dinner the best service we have received in

shower barely worked, the water pressure was so low water just dribbled out and it couldn t cope with a

of convenient on site parking, also good bar and restaurant

of convenient on site parking, also good bar and restaurant

bar was lovely

place tastefully decorated, very friendly staff and bar atmosphere

in was fine but it is at the bar area which when we arrived was very busy

lovely bar and fantastic breakfast

stunning rooms, lovely bar and restaurant and staff very accommodating

the bar staff were friendly and more than happy to help :) breakfast was a buffet style hot and cold

nice quiet and comfortable drink in the bar

find great room and evening food was superb and well priced good bar good parking breakfast was excellent t with plenty of choices excellent value for

there is a snack bar as well if you want something a little more casual breakfast is buffet style

couple of bars

surly bar man on arrival could do with customer service training.

staff behind the bar are often never there when you need them and often chatting to colleagues in groups

cosy feel, quietness, the restaurant, bar and food was great

bar staff should not serve brandy in tumblers

amazing place really liked that the hotel part was separate from the restaurant and bar so made it very peaceful and easy to

bit noisy at night as our room was over bar area and their was a disco on,but next time i would just ask for a quiet room

the bar staff could not pull a pint and when they did i wished they had not

ate in the bar in the evening and both dinner and breakfast was delicious

the bar was open late and at 1am you could still get a drink from there if you set up a tab to your

loved how big it was, and the restaurant and lounge and bar were really pretty, as well as the rooms

staff were amazing especially the young lady that was there when the bar closed and again at breakfast 28/29 december

bar area was cold with no heating all night, bar prices increased after a certain time at night, no

very clean relaxed atmosphere in bar and restaurant areas

friendly staff, comfortable bar and great breakfasts

restaurant and bar and fantastic value for the exceptional quality of the food

the bar is well stocked and a good selection of draught beers and cider

we didn t eat in the pub downstairs but we had a few drinks in the bar which was lovely

comfortable, good size room, superking bed, excellent shower, bar on site with beer on tap, very friendly

the music from the bar that was below our room was quite loud, but did stop at 11pm

guests who are sensitive to noise might want to request a room further away from the restaurant / bar

loved the look and feel of the place loved the warm welcome loved the staff loved the bar i really can’t fault the place we had such and amazing time i want to thank the receptionist,

fantastic friendly staff lovely bar area and great parking great breakfast

back in time this was a reunion stay over for my elderly brothers and sisters the lady behind the bar was so lovely we had said we were having a gathering because we had lost a brother and we are

very friendly, very clean hotel, breakfast lovely beds comfortable, bar are/lounge was lovely and welcoming and good prices for alcohol on

cleanliness welcoming staff smooth check in dog friendly bar on site free parking

comfy bed, great outlook, great location, great bar and beergarden

great bar with a great selection of beers and ginn, and the outside seating area overlooks the river, the

very cozy bar area coffee and tea facilities hair dryer

the bar looked nice and seemed friendly though we didn't visit as we had other plans

the riverside café & blues bar a few doors down is perfect for breakfast, then in the evenings has live bands and great

a lovely bar area

just to note for any light sleepers there is a bar across the road where the karaoke went on till quite late

great location and great bar to have a few drinks

excellent restaurant and bar providing a good choice of alcohol, including amazing cocktails

breakfast was very basic the person serving not at all friendly however the staff on check in / bar staff

, friendly staff , clean , lovely room , tea and coffee in room , great breakfast, lovely outside space to have a drink

breakfast was

place if like me you are visiting the railway as it is just across the road and nice bar downstairs

the food was good well cooked and filling,having a bar with live entertainment meant you could relax and

friendly and welcoming owners and bar staff exceptionally lovely food

lovely bar area downstairs

the breakfast was delicious and the bar drinks good value

good selection of ales on tap in the bar and great courtyard for seating outdoors if the weather allows

lovely menu for dinner in the bar and very comfortable dining area

rooms were comfortable, food and drink in the bar was

food is excellent- bar food and breakfast

central location. comfortable and clean room. welcoming staff. great breakfast.

helpful and made very welcome i love this place , food all home made at a very reasonable price bar friendly always feel comfortable will be back very

the pub was packed on sunday and monday

the girl serving at the bar was lovely and greeted us with a smile as we walked in

thank you to everyone , chef, bar staff, front of house you have been amazing

od portions and options) great bar with friendly locals

was nothing to dislike for us, although some guests might not like the bar closing at 10 on weeknights

very pleasant pub/ bar downstairs

know we were staying in a pub but if you are a light sleeper avoid room 10, noise from the bar downstairs will keep you awake, we were moved without any

location of the hotel was great and the friendliness of the bar staff and quality of the service well exceeded my expectation

warm cosy lounge bar with real fire

bar price very reasonable also

welcome and staff arranged a bottle of prosecco we could have in our room as bar was shut when we arrived around 4 pm

little thing the bar didn't open until 6pm so we had to drive into bridgnorth for a pint after our long

) the restaurant and bar area is tastfully decorated and quirky due it's historic importance

presented staff made us very welcome restaurant and bar lounge neat and efficient service chloe/abby very happy to help breakfast service and staff

access to the bedroom corridor from the bar is by a flight of stairs and from the car park is by a steel emergency style (short) flight of

lovely atmosphere in the bar and restaurant

choice of meals and the desserts are delicious i would ud83dudcaf percent cent reccommend the bar has a very good selection of wine and beers and is very reasonably

after a drink at the bar we were shown to our room , lovely & warm well laid out so spacious the bathroom had bath &

a well stocked bar with good ale and a large well equipped bedroom with a very comfortable

checked in at the bar and the lady who served me was very friendly

lovely helpful staff and a very well stocked bar

would be good to know where the rooms are relative to the pub bar when you book.

pub, staff were superb, the lad behind the bar was brilliant, his shift was finishing and he took us to our destination in newport really nice

friendly staff lively bar room clean and tidy

the bar area was lovely to relax in

we ate the evening bar menu and breakfast, neither of which could be faulted

room bar / terrace restaurant good menu excellent breakfast staff friendly and

lovely bar and restaurant and beautiful garden out the back.

the staff in the bar on saturday night we re just brilliant

pretty location, nice bar and restaurant area

bar area and courtyard were fantastic, we didn't use the restaurant as we preferred the casual

venue at midnight due to road closures the room was beautiful and very clean food was amazing and bar staff very welcoming and friendly

it’s so nice to stay somewhere that’s nice when you have a dog, although we had to sit in the bar or lounge, this still felt so nice as these areas are lovely

lovely pub across the road and cocktail bar opposite

rvice and quality) all excellent

even an outside fireplace with settees and coffee table for the cooler evenings plus an external bar to supplement the internal one

restaurant, bar area & garden are well layed out with really nice views of the river

chocolates to the teapot with cup and saucers and the little metal flask that you can take to the bar and get some fresh milk for your cup of tea rather than the long life milk you usually get

and i liked the little extra touches like the the little milk carton that you could take to the bar and they would put fresh milk in for you for a drink in your room

landlord and bar staff - food was good quality and prices for all drinks and meals were sensible

having to go outside to get to the bar and dining room.

the bar gave us a good choice of traditional and popular beers like everything else at the bulls head

the bar staff we also great

the staff were superb, great friendly bar with a great choice of beers and lovely food.

i would have preferred a solid bar of soap rather than liquid.

were lovely and friendly rooms were clean cosy and comfy breakfast and bar staff were lovely

location to racecourse nice bar area good breakfast

probably the best lasagne i've ever had, nice bar and restaurant area

great stay made use of the bar this time and felt it the day after, the staff were great the food was great easy to find and

the lift wasn't the best either but worked ok bar the door not opening very well

also there’s a nice little bar next to reception that’s open til late

the welcome area and bar already look like they’re making big improvements

secure car park, bar , clean spacious room, tea and coffee in room

sports channel put on request to watch in the small bar

had a very warm welcome from the loveliest receptionist who also served us in the bar and at breakfast

shower head so you can shower if you don t want to wash hair no draught beers on tap in bar

nice and clean bed was good lounge really nice and the breakfast and evening meal was excellent bar good

upgraded room for our wedding anniversary, the bar was opened for a nightcap at the end of the evening and the breakfast was cooked to order with

room is well set out & comfortable & though we didn t have chance to use it there is a cozy bar area which looked very inviting

have been nicer if the bar area was open later, we were having a good time drinking and ended

is not a purpose built hotel, although the bar and dining areas are well-thought-out modern additions

nice bar area to enjoy a gin or two :) staff were so friendly and efficient

good bar selection

bar area was excellent as was the food for dinner and breakfast

fact that they have a bar and are able to cook food un till 4am

from around the wolverhampton earlier & i had to wait to check in, i was allowed to stay in the bar bit until my room was done so i could remain safe rather than wondering around the street

bar a good meeting place pre and post match

was comfortable & clean & across the road from the venue we were going,the bar staff were very polite & very pleasant

nice little bar near reception too

got back late only had a few beers the bar person helped me set up my tablet staff were nice letting us have another

menu was excellent, the breakfast there was a good choice and bar had ample choice of ales

staff at check-in and bar all very friendly and helpful

cosy, excellent value for money, bar restaurant is a stone throw away, reception for hotel is inside the pub/restaurant, food is

in the place was a cross between laid-back gentleness and giggly fun; the evenings in the bar were one long laugh

massive comfy bed, great bathroom. great atmosphere in the bar and restaurant

bar service great, lad was very helpful, and service excellent

young staff behind bar talking to one another too much! not paying attention to customers needs

the staff were very friendly and the food was delicious. the bar was warm and welcoming.

the cosy and comfortable bar area with wood burner, plus the fact that it was dog friendly.

the bar was brilliant

me in on the night of my arrival and took care of all the extra amenities related to using the bar and kitchen

bar was open late on the friday night when we were there

friendly staff excellent bar food lovely, big, clean room & bathroom

perfect base for a short stay. clean, quiet with a nice bar and great breakfast

bar and restaurant good were tasty too

were friendly and professional, the room

bar area very cosy and relaxed

unior suite) was perfect and we really enjoyed the bar and restaurant

at something, it would be the location - nothing really else within walking distance like another bar or pub late at night so would need to drive or a taxi

nice bar good rooms helpful staff

food in the bar was excellent

our room was lovely and not overlooked and the meals in the bar were superb and excellent value

the only thing was the bar and spa closed too early...

beautiful bar area

good bar and

having a bar and restaurant on the location is great

lovely staff, especially the man working on the bar on a busy friday night

pity the bar shut at 10.30

and bar were really good, food was excellent

comfortable bar area and restaurant

we had a fabulous meal in the restaurant & a couple of drinks in the bar after

here next year for this same trip x there is an excellent restaurant and beautifully decorated bar and outside area downstairs

travelling with youngsters who go to sleep around 10pm it was noisy from below in the bar /restaurant

bar was good with a good selection of beers

restaurant and bar excellent and the breakfast option 1 proved to be too much for us

the young man that checked us in, the evening bar staff and the lady that served us breakfast, all of the staff were extremely friendly at the

terrace bar in the sunshine overlooking the river severn was a pleasure

i had to be critical, when we arrived it was early evening which meant we had to check in at the bar while the restaurant was quite busy

the bar and restaurant were an added bonus

there is a nice bar area to sit in the evening

comfortable lounge for drink in the bar area

bar and food available- good breakfast - quiet location - yes out of town but advertised as such -

staff were extremely helpful especially the manager who checked us in and then served us at the bar later on

the gentleman on front of house was also run ragged looking after the front desk and the bar and taking the food orders

the entrance and bar area was lovely and clean

the bar served a good range of drinks

music in the bar and by the lift where the system seemed to be struggling

afraid your bar prices for a quiet social drink are ridiculasly high eg

comfortable bed, good staff, lots of useful amenities like bar etc

the bar very christmassy, very pleasant and quite busy

up to my room for me i would definitely stay here again and the cost was worth every penny and bar us very handy to take a night cap to your room

staff behind the bar where very friendly

was great ud83dude0a angie the morning staff was very friendly and helpful and becky one of the bar staff was fantastic as were them all but can t remember all the names sorry, we will

excellent meet and greet from the bar member who gave me all the information i needed

pecially by the fire) and the very busy restaurant is outstanding

restaurant and bar were very well stocked and were very efficient

the lounge / bar area could be more comfortable

setting, excellent food in restaurant and bar - friendly attentive staff

lovely setting and location. room was big and well equipped. nice bar for pre party drinks

the food we ate in the bar area was lovely

food in the bar is great quality and very reasonable

amazing and so helpful and friendly - that went from reception, cleaning staff to waiters and bar staff

massive rooms and really comfortable , good quality bar food and great gym.

staff very friendly, bar was a bit on the dear side but a golf club

dinner in the evening was fantastic and the adjoining bar buzzy

everything room bar location

great - close to shops wine bars and nice restaurants

cody feeling, excellent restaurant and bar facilities.

i had plans so didn't use the bar and other facilities, lovely outside space i need to explore next time

great bar area for a drink

the lounge was comfortable with a bar and papers to read

they also have a bar and comfy lounge area

close to centre of shrewsbury. bar open until 10.45 pm ish.

loved the bar area and the olde world feel

walking through the door and being greeted by friendly bar staff to sitting in the beer garden that was incredibly well set out

room was over the bar so we could hear music and chatter from downstairs on both nights, but it wasn't too much of a

the bar and restaurant are lovely

music in the bar on friday night went on till 1am !!

relay friendly even the bar man took our suit cases to room top man

lunch and dinner menus also available and greta size bar downstairs open to the public

only downside was the hotel bar / restaurant not being open during our visit due to it being refurbished - however this is not

the bar was nice and the room great

bar and bistro on the lower floor

the bar closed very early so when we got back from the theatre we couldn t have a drink.

the restaurant downstairs in the bar was just excellent

excellent breakfast good choice of bar drinks very friendly staff

queues to bar but it s not down to staff it s the size of the bar

the bar and waitressing staff in the evenings were friendly and helpful and the lady who does the

location, bar staff rory, mat and new young girl forgot to ask her name where very friendly and happy to help

location,next to railway station & in town centre,really friendly staff, good bar & nice room

location very comfortable room staff and bar staff very friendly and go out of there way to help you will definitely stay here

staff loveley room even the cleaners were loveley great bar with loads of large tvs excellent all

you were someone who goes to bed early then the noise from the bar would be a problem

room was quiet even though the bar downstairs was full

location and cleanliness of the facilities. the bar in particular downstairs was great.

get access to the room you have to go to the bar first

the hotel is over a bar which when we stayed there was karaoke on until around 1am therefore making it very noisy

murdered the karaoke downstairs in the bar but i cant complain it's usually me and the rooms are right next to the bar

the staff and the bar downstairs

noise from adjacent bar and distance from car park to hitel

lounge bar was large and comfy

anything major that i didn't like, i think the only issue for me was the choice of drinks in the bar which overall wasn't bad but they didn't have my choice of drink available

we enjoyed the complimentary sherry when we arrived and also later sat in the bar for a drink where staff were helpful and friendly

or selection of local real ales) but great room for a night cap

the 'noise' issues made, but on a monday in early february there was not a single customer in the bar after 10

sadly i stayed on a friday night when a local band seems to play in the bar immediately below my bedroom

the staff are very friendly, checked us in straight away, we had a drink in the bar later in the night, was given a bad pint but the staff exchanged it without question,

my room was right above the bar and usual noise to be expected until 11pm

bear in mind that there is loud music in the bar on some nights until approx 23h, but this didn t bother us as we went to listen to it

food in the bar was excellent

15 per cent discount in the bar next door , took full advantage of this and had possibly the best ever steak and ale pie

it was all good from the staff the room food and bar 10/10 thanks will be returning.

staff in the bar where we collected the keys were very helpful and pleasant

key car collected from bar with ease

the bar and service staff were great and the roast pork bun was so filling

the bar was very comfortable

bar downstairs was handy and was quiet

well designed. comfy bed. excellent staff. bar food and breakfast first class

lovely rooms associated with the cool bar and restaurant but with independent access

can say is what a change and how lovely this place now is,,,, well worth checking it,,,, also the bar is something else it's got a massive function room and does fresh food from it's kitchen and

location was ideal for the black country museum and the peaky blinders bar was excellent

staff, ate in bar tuesday evening food was lovely and good value

rooms are excellent food tremendous all staff really friendly peaky bar is excellent games room is great, laura, jo

,,, also the bar is something else it's got a massive function room and does fresh food from it's kitchen and the sunday lunch menu is great

bar and restaurant cosy and inviting

bed provision of a fan , good location, friendly staff, lovely bar restaurant and sun terrace

of traffic - had to stand in bath to get soap from dispenser a bar of soap on the bath i think would be better but everything else perfect

at the bar for a drink for 20+ minutes for a drink while they sorted out everyone coming in that was

restaurant and bar is great charm, the food was incredible and authentic

our tv didn t work, the beer and cider at the bar wasn t great:( (+)of food literally opposite carpark multiple choices cinema too breakfast was great staff in bar area very happy and accommodating would definitely stay (-)only thing i'd recommend is a drinks vending machine etc for when bar and starbucks is closed. (-)lamb rogan josh from bar was poor- very expensive for 14 with 4 chewy bits of lamb in it (-)to complain about, if i had to be picky the bar was room charge or cash only

no hot water to bath in the room, wifi in room was poor

everything was in walking distance near the hotel pool was nice for the kids.

place it's like a mini village in one place, a bar, restaurant, gym and a coffee shop value for money yes

as we went to the black country museum , lots of food places near hotel , kids loved the swimming pool , the rooms were very nice

had a very good meal at the bar and staf were so nice and friendly, that we decided to stay an extra night and we are already

great staff good food and bar great location

i also must say that the meal i had in the bar was simply put delicious, hopefully, after the lockdown i will defenitely comeback

i ate at bar sunday evening and it was quite tasteful

the bar had a traditional pool table and catered to my thirst for a chilled pint of guinness