single member of staff, from reception, bar and restaurant, kitchen and room cleaners could not have been more polite and eager to do

food was unbelievable fantastic breakfast and bar food was superb, the staff were super friendly and very helpful and a great location

would have liked a sitting room to have tea in during the afternoon, rather than sitting in the bar with the television

a nice pub/ lounge bar in a georgian house, right in the middle of shifnal, near telford

minor but ordered a gin fizz from the bar cocktail and gin menu and was told they didn't have the ingredients

have been better - it was next door to a brilliant pub, that served great beer and even better bar snacks

to find, ample parking, lovely friendly welcome, very clean and lovely breakfast of our choice

hosts, clean and spacious room, parking onsite, pub next door, walking distance to town centre, excellent breakfast in shared

the owners were very friendly. the bed was really comfortable and the breakfast was amazing.

the friendly host met me, asked the menu for breakfast and led me to my room

very nice bar food & breakfast, wonderful old parts of the hall

the only bar space was echoey, devoid of any soft furnishings, with only cheap looking bar stools, upright

loved the atmosphere in the room next to the bar very relaxed feel

couldn't fault the staff from the receptionist to the bar staff and the waiting on staff at breakfast

it's also the first time i've had to wait in a bar area on arrival whilst rooms are checked

a bigger bar with somewhere to sit outside as the weather was very warm.

that it didn't have a bar but shop nearby so ok

it is a pity that there isn't a bar wiothin walking distance

which left us with limited access to the sandwich bar that lacked variety in the 'garage department'

i didn't like that you couldn't get a hot, cooked breakfast and the lack of a bar for drinks.

location, short walk from the restaurants and bars in the town centre

in fact, the restaurant and bar service was very good, with helpful and obliging staff

great location to international centre nice bar area and pool

reception, bar staff abd leusyre centre staff

lovely comfortable bar area with a big screen tv

had an evening meal in the bar which was nice however i did not like the fact you had to pay for your meal when it arrived

nice bar area and prices weren't ridiculous

only one staff on bar and reception

comprehensive restaurant or at least basic bar meals on site for the evening is really needed.

the bar was also welcome for an after dinner drink

food, friendly and helpful staff and bar and restaurant prices very reasonable for a hotel

bar is modern and priced reasonably for hotel prices

the staff were very helpful and friendly on booking in and in the bar and restaurant

good bar and breakfast

small issue but no mini bar in the room

for money very modern contemporary, clean and smart staff service was excellent at reception, bar and restaurant warm and pleasant environment, excellent value for

staff nice food in the bar and at breakfast good location with a cinema and shops within walking

hotel breakfast and bar food were excellent

the breakfasts and bar and restaurant meals and service were wonderful

the bar prices are too expensive at this

bed was really comfy, and the bar meal was excellent

all the staff were very pleasant and helpful. excellent breakfast. bar area lacked atmosphere .

the food was lovely and 24 hour bar

the lounge bar has exceptional views and the staff are lovely

diffetent bar prices with different staff and the heat during the night with what u would call a winter duvet

bar and restaurant dining options

in house restaurant excellent or just a bar meal

needs more waist level tables in bar to eat if you have your dog

the food is very good and the bar is a good size with a large range of alcoholic

good bar too

there is a snack bar as well if you want something a little more casual breakfast is buffet style

find great room and evening food was superb and well priced good bar good parking breakfast was excellent t with plenty of choices excellent value for

sadly the new bar i thought there was no atmosphere, bar staff were lovely.

the bar staff were friendly and more than happy to help :) breakfast was a buffet style hot and cold

nice quiet and comfortable drink in the bar

2nd floor fire door bar was a trip hazard

bar was lovely

you arrive to check in, it's at the bar so if it's busy you get mixed up with people ordering or coming for dinner and you have to wait

place tastefully decorated, very friendly staff and bar atmosphere

was only one night, but i was met with a smile by friendly staff the bar area was very pleasing on the eye with nice appearance and the menu was varied

breakfast wonderful hot and tasty as was the bar evening meal

no real ale available in the bar when i asked

welcome by tony, who was doing everything: welcoming, showing us to our room, serving behind the bar, taking meal orders etc

nice bar ,food friendly staff

me at all (but i am used to sleeping with background noise) and my room was right above main bar and entrance

the place was clean and welcoming and a lovely bar to have a drink

the owner and bar staff was so welcoming

bar comfortable and drinks stunning

the four fliytes of stairs to the room after being in the bar at night.

rooms are comfortable with large televisions and modern bathrooms with a bar downstairs

the bar closed at 6pm so needed to book food elsewhere but plenty of options

can t be helped with a bar below really- just worth thinking about if you want an early night

we are in the bar and had a couple of drinks

is lovely, staff are friendly and helpful, food is good, prices are reasonable, beer kept well, bar area tasteful and uncluttered and everything you could want in the room is in it's right place

excellent food & bar

location was fab, bar staff told us about history of pub. fabulous. service great

we’re helpful and pleasant i was standing in the bar and the young man came over and asked if i wanted a seat and he’d find one which i thought

there was a young singer in in the bar on the evening, he was brilliant

there is reasonably priced parking close by (and the bar staff can recommend a few dodges

bar ,the friendliness

amazing value for money. bar was good staff were very friendly

amazing place really liked that the hotel part was separate from the restaurant and bar so made it very peaceful and easy to

slow bar service in evening

bar staff should not serve brandy in tumblers

cosy feel, quietness, the restaurant, bar and food was great

the room was clean and comfortable, the restaurant and bar were lovely with amazing food and views

24hr staffed bar for residents

it was all booked at short notice and was great the bar was still open so we could chill out after a long drive

great food and bar too

thank you specifically to the bar staff member who dried the outside bench for me during the showers yesterday evening

'old school' bar downstairs made it feel very homely

lovely and very friendly so it would be nice for them to have more clientele, especially in the bar (although i’m not sure it was

although the pub doesn't offer catering, we were allowed to bring a takeaway into the bar with plates and cutlery provided

our hosts margaret and barry were brilliant

the main bar was a bit tatty but that's no major shake given the rest of the place.

is through a separate entrance which meant more privacy and quiet away from the main bar should it be busy

lighting from bar to entrance of rooms would be nice

beds were super comfy and the staff were outstanding. restaurant and bar were fantastic.

locals and bar staff and shop workers all very friendly and welcoming

all the staff from front of house , bar staff , chef and the lovely clearing lady were all friendly

shower barely worked, the water pressure was so low water just dribbled out and it couldn t cope with a

of convenient on site parking, also good bar and restaurant

of convenient on site parking, also good bar and restaurant

the whole place is beautifully maintained, cosy in the bar area with a huge open fire, and lovely in the dining room

bar had excellent range of draught beer

very nice hotel, superb staff, and well equipped bar and reastaurant. we ll come back!

you could not fault the level of cleanliness and the staff from reception through to bar staff superb and the waitresses at breakfast and dinner the best service we have received in

bar service was prompt, range of drinks and snacks offered was very good

the bar was open late and at 1am you could still get a drink from there if you set up a tab to your

hotel would benefit from a sign and or a bell on the bar in the lounge to call staff when unattended, other than that the hotel was great

bar was very welcoming and prices reasonable

the bar staff could not pull a pint and when they did i wished they had not

bit noisy at night as our room was over bar area and their was a disco on,but next time i would just ask for a quiet room

the bar had some local drinks and the bar attendant, will, was fantastic and friendly sharing his

guests who are sensitive to noise might want to request a room further away from the restaurant / bar

comfortable, good size room, superking bed, excellent shower, bar on site with beer on tap, very friendly

the music from the bar that was below our room was quite loud, but did stop at 11pm

we didn t eat in the pub downstairs but we had a few drinks in the bar which was lovely

real fire in bar would of been nice and duvets insted of blankets

the bar shut too early.

impressive orangerie used as the restaurant and a well-stocked bar with relaxing fireplace and everything from a good variety of local ales and gins, an extensive

only thing i would change is the fact that there isn t anyone there at night so the bar was closed by 9

the bar area could have been made more cosy and a shame there were no facilities for bar meals and

friendly staff and pleasant bar area

would be good to know where the rooms are relative to the pub bar when you book.

lovely helpful staff and a very well stocked bar

pub, staff were superb, the lad behind the bar was brilliant, his shift was finishing and he took us to our destination in newport really nice

one of bar staff bit miserable

pretty location, nice bar and restaurant area

lovely pub across the road and cocktail bar opposite

nothing, it was all amazing. could have left the bar open for a bit longer. lol

venue at midnight due to road closures the room was beautiful and very clean food was amazing and bar staff very welcoming and friendly

it’s so nice to stay somewhere that’s nice when you have a dog, although we had to sit in the bar or lounge, this still felt so nice as these areas are lovely

if you sold birre marretti on the bar (my favourite)

staff were amazing especially the young lady that was there when the bar closed and again at breakfast 28/29 december

friendly staff, comfortable bar and great breakfasts

knew it was my gfs 18th by putting balloon and prosecco in room ,but we couldnt get served at the bar which we accepted as both was waiting for our provisionals to arrive ,but there was alcohol in

bar area was cold with no heating all night, bar prices increased after a certain time at night, no

fantastic friendly staff lovely bar area and great parking great breakfast

had parked in correct place so we didn't get charged, all the staff very friendly, scott on the bar was lovely, breakfast was good we were in room 2 lovely 4 poster bed but only had a bath no

we returned to the hotel after the show and spent the last hour in the bar

great atmosphere in the bar area, decent prices and local man played the piano in the lounge area which was lovely

back in time this was a reunion stay over for my elderly brothers and sisters the lady behind the bar was so lovely we had said we were having a gathering because we had lost a brother and we are

good selection of ales on tap in the bar and great courtyard for seating outdoors if the weather allows

lovely menu for dinner in the bar and very comfortable dining area

rooms were comfortable, food and drink in the bar was

food is excellent- bar food and breakfast

breakfast very nice served in the breakfast room down from the room

the riverside café & blues bar a few doors down is perfect for breakfast, then in the evenings has live bands and great

very cozy bar area coffee and tea facilities hair dryer

comfy bed, great outlook, great location, great bar and beergarden

great bar with a great selection of beers and ginn, and the outside seating area overlooks the river, the

the bar looked nice and seemed friendly though we didn't visit as we had other plans

just to note for any light sleepers there is a bar across the road where the karaoke went on till quite late

drinks were also cheap in the bar and they also did happy hour

a lovely bar area

lovely bar aswell which is perfect for a quiet few drinks

great location and great bar to have a few drinks

the pub was packed on sunday and monday

od portions and options) great bar with friendly locals

breakfast was delicious and generous, evening meals were excellent and the bar was well stocked with local ales and practically everything else

great staff, fantastic rooms, nice food

best value in much wenlock with a cracking bar & beer garden with estrella at 4 a pint

was nothing to dislike for us, although some guests might not like the bar closing at 10 on weeknights

very pleasant pub/ bar downstairs

location of the hotel was great and the friendliness of the bar staff and quality of the service well exceeded my expectation

they socialised with us at the bar in the evening

just what you need before heading off to explore the area, the staff in the restaurant and bar were very friendly

, friendly staff , clean , lovely room , tea and coffee in room , great breakfast, lovely outside space to have a drink

breakfast was

staff were very friendly and helpful, the room very clean and very good breakfast, the bar had a good selection of beers and wine

bar and room was lovely

place if like me you are visiting the railway as it is just across the road and nice bar downstairs

the breakfast was delicious and the bar drinks good value

friendly and welcoming owners and bar staff exceptionally lovely food

room bar / terrace restaurant good menu excellent breakfast staff friendly and

friendly staff. lovely bar and restaurant.

room was excellent value for money, we had a lovely meal after returning quite late but the young bar staff that served us were very friendly and polite

the bar area was lovely to relax in

we ate the evening bar menu and breakfast, neither of which could be faulted

bar price very reasonable also

little thing the bar didn't open until 6pm so we had to drive into bridgnorth for a pint after our long

the gaff is a restaurant- not a pub - but the bar area, and restaurant itself, was very olde world, but without ever being twee

no bar facilities after 3pm even for guests.

) the restaurant and bar area is tastfully decorated and quirky due it's historic importance

menu was excellent, the breakfast there was a good choice and bar had ample choice of ales

in the place was a cross between laid-back gentleness and giggly fun; the evenings in the bar were one long laugh

cosy, excellent value for money, bar restaurant is a stone throw away, reception for hotel is inside the pub/restaurant, food is

got back late only had a few beers the bar person helped me set up my tablet staff were nice letting us have another

staff at check-in and bar all very friendly and helpful

great stay made use of the bar this time and felt it the day after, the staff were great the food was great easy to find and

probably the best lasagne i've ever had, nice bar and restaurant area

i would have preferred a solid bar of soap rather than liquid.

the bar staff were fantastic, always on hand for any assistance

were lovely and friendly rooms were clean cosy and comfy breakfast and bar staff were lovely

the lift wasn't the best either but worked ok bar the door not opening very well

the welcome area and bar already look like they’re making big improvements

sports channel put on request to watch in the small bar

secure car park, bar , clean spacious room, tea and coffee in room

also there’s a nice little bar next to reception that’s open til late

lovely breakfast room and bar area

nice little bar

claudia on reception and the bar was so friendly, chatty and helpful

upgraded room for our wedding anniversary, the bar was opened for a nightcap at the end of the evening and the breakfast was cooked to order with

had a very warm welcome from the loveliest receptionist who also served us in the bar and at breakfast

lovely bar area and restaurant

no longer seating in bar area - removed during covid & would be nice if it was reinstated.

the bar area was a little small and too close to the dining area

nice bar area to enjoy a gin or two :) staff were so friendly and efficient

bar area was excellent as was the food for dinner and breakfast

rvice and quality) all excellent

the cost of drinks at the bar are eye watering

open fires and log burners, a lovely bar area to sit and relax

restaurant, bar area & garden are well layed out with really nice views of the river

bar area full of comfy seating, warm and relaxing restaurant was excellent good food well cooked

lovely atmosphere in the bar and restaurant

excellent breakfast and service good bar and real local ales

after a drink at the bar we were shown to our room , lovely & warm well laid out so spacious the bathroom had bath &

access to the bedroom corridor from the bar is by a flight of stairs and from the car park is by a steel emergency style (short) flight of

a well stocked bar with good ale and a large well equipped bedroom with a very comfortable

excellent location to town centre. the staff are vert helpful the bar is open 24hours a day

was comfortable & clean & across the road from the venue we were going,the bar staff were very polite & very pleasant

from around the wolverhampton earlier & i had to wait to check in, i was allowed to stay in the bar bit until my room was done so i could remain safe rather than wondering around the street

bar a good meeting place pre and post match

facilities like toilets, a cafe and bar were close to the rooms we were in

here next year for this same trip x there is an excellent restaurant and beautifully decorated bar and outside area downstairs

travelling with youngsters who go to sleep around 10pm it was noisy from below in the bar /restaurant

comfortable bar area and restaurant

bar was good with a good selection of beers

we had a fabulous meal in the restaurant & a couple of drinks in the bar after

perfect base for a short stay. clean, quiet with a nice bar and great breakfast

the bar was brilliant

bar was open late on the friday night when we were there

me in on the night of my arrival and took care of all the extra amenities related to using the bar and kitchen

slightly pricey in the restaurant and bar but it's to be expected.

our room was lovely and not overlooked and the meals in the bar were superb and excellent value

nice bar good rooms helpful staff

beautiful bar area

welcome, spacious luxurious suite, excellent room service, cosy bar area, splendid dining/breakfast room, ample car parking

the only thing was the bar and spa closed too early...

having to go outside to get to the bar and dining room.

the bar area was comfortable to sit in, staff very friendly, as were the local regulars

artist on in bar area saturday evening, busy and

the bar gave us a good choice of traditional and popular beers like everything else at the bulls head

the staff were superb, great friendly bar with a great choice of beers and lovely food.

unior suite) was perfect and we really enjoyed the bar and restaurant

at something, it would be the location - nothing really else within walking distance like another bar or pub late at night so would need to drive or a taxi

bar and restaurant good were tasty too

bar area very cosy and relaxed

found out my liking for mermaids and gave me some bar coasters

having a bar and restaurant on the location is great

pity the bar shut at 10.30

everything was lovely except the choice of cider at the bar lovely stay

good bar and

also found the bar and restaurant to be a lovely place to unwind and the staff really helpful and

the entrance and bar area was lovely and clean

the bar served a good range of drinks

the entrance and bar area was lovely and cool

suggest lowering bar prices

music in the bar and by the lift where the system seemed to be struggling

lovely setting and location. room was big and well equipped. nice bar for pre party drinks

the bar supper last night was delicious and the self service breakfast this morning was excellent

guy in bar didn t bring teaspoons for coffee, he spilt it in saucer had to ask him to clean it up

pecially by the fire) and the very busy restaurant is outstanding

rooms are great, bar is lovely

massive rooms and really comfortable , good quality bar food and great gym.

perhaps some signage directions from the guest rooms area to the bar & restaurant.

the food we ate in the bar area was lovely

food in the bar is great quality and very reasonable

we enjoyed breakfast in the golf bar and dinner in the woodlands restaurant

the staff were very friendly and the food was delicious. the bar was warm and welcoming.

the cosy and comfortable bar area with wood burner, plus the fact that it was dog friendly.

we had a dinner at the bar which was delicious and the breakfast was very good as well

massive comfy bed, great bathroom. great atmosphere in the bar and restaurant

bar service great, lad was very helpful, and service excellent

i had to be critical, when we arrived it was early evening which meant we had to check in at the bar while the restaurant was quite busy

terrace bar in the sunshine overlooking the river severn was a pleasure

staff were very friendly and cooperative and the food in the adjacent bar was excellent quality and super value for money

the bar and restaurant were an added bonus

restaurant and bar excellent and the breakfast option 1 proved to be too much for us

the bar had a great selection of beers and spirits along with non alcoholic

check in at the bar which i found a bit glitchy as some members of staff just stared at me rather than giving any

friendly, great atmosphere, good bar and great food

excellent food. great bar area.

just couldn’t eat all of the breakfast but very tasty

well stocked bar with lively atmosphere

boutique hotel. excellent location, very comfy beds and a craft beer & gin bar below.

we were there for just the day for an event, and the bar staff were incredibly accommodating with parking and late

loved there was a bluetooth sound bar in the room and in bathroom mirror

rooms and bar were really tip top and stylish

loved the room , bar restaurant lovely.

at all great asset to the company, cleanliness was excellent of rooms foh and the restaurant and bar areas food was very good and well presented, i am a retired gm of 4 star hotel from a classic

a huge issue but you could hear the noise from the bar and music whilst in our room

location, good food, relaxing bar area and beer garden

bar area very relaxing at night

there is a nice bar area to sit in the evening

i really liked the bar and restaurant area

bar and food available- good breakfast - quiet location - yes out of town but advertised as such -

staff were extremely helpful especially the manager who checked us in and then served us at the bar later on

comfortable lounge for drink in the bar area

would like to say , the young man who served behind the bar and breakfast the following day was exceptional he was polite cheerful and nothiing was too

very clean hotel nice staff great restaurant and bar couldnt fault anything lovely

very friendly staff, good food , pleasant bar area , room very clean.

pleasant staff on check in, bar & at breakfast

we were asked to leave the bar at 11. we were sat just chatting

tea, coffee and water extras readily available. cask ale in bar - though less choice than hoped.

friendly staff, nice bar with great choice of beers

on site car park bed firm and comfortable excellent food and service in the bar which had a warm friendly

staff were very friendly, parking was good and the bar was great serving a good selection of real ales

food in the bar was great

was great ud83dude0a angie the morning staff was very friendly and helpful and becky one of the bar staff was fantastic as were them all but can t remember all the names sorry, we will

up to my room for me i would definitely stay here again and the cost was worth every penny and bar us very handy to take a night cap to your room

the room was warm and cosy and as it was well to the rear of the pub there was no noise from the bar whatever

the girl behind the bar found a hairdryer for my wife while we ate and changed the batteries in the tv remote as needed

the staff were friendly and helpful, and the public bar was pleasant and welcoming

location, free car parking, welcoming entrance area with its open fire, kind staff, excellent bar snacks, beautifully decorated room, warm towels, good toiletries, spacious bathroom, excellent

the bar was pleasant and the seating comfortable

food was delicious at the bar in the evening

great atmosphere in the bar and restaurant, very welcoming feel

wifi bad, even in the main bar / restuarant - worse in the rooms in the annexe

cody feeling, excellent restaurant and bar facilities.

everything room bar location

i had plans so didn't use the bar and other facilities, lovely outside space i need to explore next time

dinner in the evening was fantastic and the adjoining bar buzzy

great - close to shops wine bars and nice restaurants

they also have a bar and comfy lounge area

the lounge was comfortable with a bar and papers to read

great bar area for a drink

issue was the noise coming from the bar after 10ish but the staff were helping the best way they

loved the bar area and the olde world feel

room was over the bar so we could hear music and chatter from downstairs on both nights, but it wasn't too much of a

central location, old and quirky with modern facilities, nice bar and restaurant, good

the bar and restaurant are lovely

location - friendly welcoming staff - great value - a warm comfortable hotel with a homely bar and restaurant - would very much

walking through the door and being greeted by friendly bar staff to sitting in the beer garden that was incredibly well set out

the bar closed very early so when we got back from the theatre we couldn t have a drink.

had a fabulous time, we ate in the bar and grill for lunch and it was beautiful

bar has good selection of drinks downstairs and although we didn't eat in the restaurant the food

bar and bistro on the lower floor

the bar was nice and the room great

the station, and the people at the vaults were very happy for me to leave my heavy luggage at the bar before checking in and after checking out, so i was free to go and see friends etc

location,good atmosphere in bar below,staff polite,will stay again whilst i'm working in the area,if a room is available

room was quiet even though the bar downstairs was full

location,next to railway station & in town centre,really friendly staff, good bar & nice room

location very comfortable room staff and bar staff very friendly and go out of there way to help you will definitely stay here

the hotel is over a bar which when we stayed there was karaoke on until around 1am therefore making it very noisy

murdered the karaoke downstairs in the bar but i cant complain it's usually me and the rooms are right next to the bar

the staff and the bar downstairs

the room was spotless and comfortable. the bar staff were a credit to the business.

location and cleanliness of the facilities. the bar in particular downstairs was great.

the bar and waitressing staff in the evenings were friendly and helpful and the lady who does the

the restaurant downstairs in the bar was just excellent

the bar had a good selection of beers

food in the bar was amazing

excellent breakfast good choice of bar drinks very friendly staff

to be doing everything from greeting you ,to serving breakfast and evening meal also behind the bar

we enjoyed the complimentary sherry when we arrived and also later sat in the bar for a drink where staff were helpful and friendly

lounge bar was large and comfy

comfortable bar but lacking in little touches. floral displays

real ale choices in the bar area

the staff are very friendly, checked us in straight away, we had a drink in the bar later in the night, was given a bad pint but the staff exchanged it without question,

the 'noise' issues made, but on a monday in early february there was not a single customer in the bar after 10

sadly i stayed on a friday night when a local band seems to play in the bar immediately below my bedroom

my room was right above the bar and usual noise to be expected until 11pm

bear in mind that there is loud music in the bar on some nights until approx 23h, but this didn t bother us as we went to listen to it