were me by staff in the bar area who were personable who showed us to our room, explained the pick list for breakfast(

welcoming staff, a great breakfast and a convenient, rural place to stay if you want to explore the borders

) awesome breakfast to last you the day

nice helpful staff. very clean spacious room. good breakfast. big carpark.

the food in the pub (evening meal and breakfast) was perfect, again, the chef was happy to oblige and nothing was too much trouble for

bar and restaurant

food and bar was very good

great bar and friendly people breakfast was excellent

beds were very comfy, very quiet rural location, perfect for families, bar and restaurant downstairs, food wonderful, staff lovely

i could see a wait time at the bar peak season but apart from that nothing to report

inside is a bar and three eating areas

the breakfast was excellent and meals in the bar just what wanted

the beer was lovely in the bar too, with best and solstice available on tap from the local three tuns brewery

lunch and evening restaurant meals had plenty of options but there was no option of a bar snack if you were only peckish in the evening

the bar /pub area could have a bit more music for a better vibe maybe

hotel was centrally located in the town with secure private parking and its own restaurant and bar on the premises

appointed room with great extra touches such as digital radio, chocolate bars and rubber duck for the bath

was welcoming and clean, staff worked hard to enable safety due to covid , plastic shielding at bar for staff safety and visitors , food was out of this world great, bedroom clean and inviting

the bar and cafe was very nice too, a good way to spend the evening after exploring the town

small room. expensive bar drinks.

property is well placed with a good car park and attractive bar and dining room

the restaurant and bar was great for food and a nice drink

) the bar offered good choices in beers and ciders

lots of toiletries, giant bath sheets,lovely breakfast, real ale in the bar and very friendly staff

throughout our stay we could not have been looked after better from restaurant staff bar staff and our cleaning lady

the restaurant continued a theme whilst there remained a section of the 'pub' bar for a more local drink

cleaner we saw cleaning in the bar area was extremely thorough and diligent, keeping the place covid free - very well done

the bar staff

a special mention to sam who looked after our every need in the bar and restaurant

room was impeccable, sparkly decor, staff were very friendly, bar prices were good, food was exceptional at night, breakfast that was included was fab

restaurant and bar is great charm, the food was incredible and authentic

of traffic - had to stand in bath to get soap from dispenser a bar of soap on the bath i think would be better but everything else perfect

bed provision of a fan , good location, friendly staff, lovely bar restaurant and sun terrace

the bar lounge is very comfortable, and they serve excellent food

at the bar for a drink for 20+ minutes for a drink while they sorted out everyone coming in that was

lovely rooms associated with the cool bar and restaurant but with independent access

the bar and service staff were great and the roast pork bun was so filling

the bar was very comfortable

the bar and restaurant below was lovely

bar downstairs was handy and was quiet

food in the bar was amazing

the bar and waitressing staff in the evenings were friendly and helpful and the lady who does the

the restaurant downstairs in the bar was just excellent

location, bar staff rory, mat and new young girl forgot to ask her name where very friendly and happy to help

nice bar and outdoor seating

the 'noise' issues made, but on a monday in early february there was not a single customer in the bar after 10

my room was right above the bar and usual noise to be expected until 11pm

sadly i stayed on a friday night when a local band seems to play in the bar immediately below my bedroom

the staff are very friendly, checked us in straight away, we had a drink in the bar later in the night, was given a bad pint but the staff exchanged it without question,

bear in mind that there is loud music in the bar on some nights until approx 23h, but this didn t bother us as we went to listen to it

we enjoyed the complimentary sherry when we arrived and also later sat in the bar for a drink where staff were helpful and friendly

noise from adjacent bar and distance from car park to hitel

real ale choices in the bar area

hotel location was superb, close to all the shops, bars and restaurants

comfortable bar but lacking in little touches. floral displays

great bar area for a drink

on our first night we sat downstairs in the bar and it was lovely and peaceful we have already booked to come back in

they also have a bar and comfy lounge area

and i slept like a logg and fab shower and the breakfast was so so tasty, loved the cosy bar they have

loved the bar area and the olde world feel

walking through the door and being greeted by friendly bar staff to sitting in the beer garden that was incredibly well set out

central location, old and quirky with modern facilities, nice bar and restaurant, good

music in the bar on friday night went on till 1am !!

room was over the bar so we could hear music and chatter from downstairs on both nights, but it wasn't too much of a

the bar and restaurant are lovely

dinner in the evening was fantastic and the adjoining bar buzzy

everything room bar location

i had plans so didn't use the bar and other facilities, lovely outside space i need to explore next time

great - close to shops wine bars and nice restaurants

cody feeling, excellent restaurant and bar facilities.

bar and bistro on the lower floor

bar has good selection of drinks downstairs and although we didn't eat in the restaurant the food

we loved the vibe in the bar grill on the ground floor and the food was amazing

only downside was the hotel bar / restaurant not being open during our visit due to it being refurbished - however this is not

the bar closed very early so when we got back from the theatre we couldn t have a drink.

it was all good from the staff the room food and bar 10/10 thanks will be returning.

staff in the bar where we collected the keys were very helpful and pleasant

key car collected from bar with ease

we had a lovely meal in the bar which was if decent quality

food in the bar was excellent

room was quiet even though the bar downstairs was full

staff loveley room even the cleaners were loveley great bar with loads of large tvs excellent all

the station, and the people at the vaults were very happy for me to leave my heavy luggage at the bar before checking in and after checking out, so i was free to go and see friends etc

location very comfortable room staff and bar staff very friendly and go out of there way to help you will definitely stay here

you were someone who goes to bed early then the noise from the bar would be a problem

the hotel is over a bar which when we stayed there was karaoke on until around 1am therefore making it very noisy

the staff and the bar downstairs

the room was spotless and comfortable. the bar staff were a credit to the business.

location and cleanliness of the facilities. the bar in particular downstairs was great.

helpful bar manager and efficient owner via telephone

up to my room for me i would definitely stay here again and the cost was worth every penny and bar us very handy to take a night cap to your room

was great ud83dude0a angie the morning staff was very friendly and helpful and becky one of the bar staff was fantastic as were them all but can t remember all the names sorry, we will

the staff were friendly and helpful, and the public bar was pleasant and welcoming

the room was warm and cosy and as it was well to the rear of the pub there was no noise from the bar whatever

staff behind the bar where very friendly

bar and food available- good breakfast - quiet location - yes out of town but advertised as such -

comfortable lounge for drink in the bar area

i really liked the bar and restaurant area

there is a nice bar area to sit in the evening

staff were extremely helpful especially the manager who checked us in and then served us at the bar later on

location is next to the river on the end of the main street with nearby shops, restaurants and bars

od was fab) friendly staff, great

bar staff were excellent

bar well stocked and sensibly priced

lovely bar and great restaurant

were friendly and professional, the room

had e mails to deal with and the internet in the lounge bar was more adequate had guests join me for dinner

a great bar and a very comfortable room

at something, it would be the location - nothing really else within walking distance like another bar or pub late at night so would need to drive or a taxi

unior suite) was perfect and we really enjoyed the bar and restaurant

the young man that checked us in, the evening bar staff and the lady that served us breakfast, all of the staff were extremely friendly at the

i had to be critical, when we arrived it was early evening which meant we had to check in at the bar while the restaurant was quite busy

staff were very friendly and cooperative and the food in the adjacent bar was excellent quality and super value for money

restaurant and bar excellent and the breakfast option 1 proved to be too much for us

the bar and restaurant were an added bonus

the bar and restaurant were a really experience and pleasure to be in

bar and restaurant very good

drinks at the bar a bit expensive

bar prices were a bit high

comfortable and bar on site

restaurant, bar area & garden are well layed out with really nice views of the river

the food and bar

excellent range of wines and spirits in the cosy bar area

bar area full of comfy seating, warm and relaxing restaurant was excellent good food well cooked

rvice and quality) all excellent

terrific bar with an excellent choice of beer, the breakfast was superb, the room was very clean and very

in the 2 bed self catering cottage , lovely and private with the advantage of restaurant and bar next door , made very welcome from check-in, dined in the restaurant and we couldn't fault a

good selection of drinks in the bar afternoon tea available good parking

bar area could possibly be bigger it was a very tight squeeze due to the parties

quiet sunday evening and we ate a very good roast dinner in the bar and a good breakfast the next day

nice relaxing atmosphere in the bar area and very friendly attentive staff

restaurant and bar closed for the two nights of our stay.

the bar had a great atmosphere and was popular with locals

next door was excellent too with complimentary tea/coffee for hotel guests with breakfast the bar had a great selection of malt whiskies ,wines and the food was excellent

lovely place, excellent restaurant and bar . its location is excellent.

incredibly reasonably priced pub grub and lovely bar and dining area

wifi hopeless in room. usable in bar but with frequent dropouts.

the bar had the jovial atmosphere of a real village pub

bar was closed between 3 -5pm luckily we arrived just before 3 due to partner reading the reviews

comfortable rooms, nice bathroom, good bar and food. staff were nice.

all excellent, bar 2 things. see below

place plenty of bars good bar prices very good food large clean rooms polite caring staff great place in the middle

the decor and comfort in the bar and dining areas were spot on

very comfortable room, spotlessly clean . great bar . good location. super helpful staff

evening dinner is also very good, as are the bar prices

the hotel has a small but well-stocked bar that serves a nice pint of ludlow best and a variety of wines and spirits

the reception, bar and restaurant staff were all very professional

excellent in room mini bar although we did not need to use and tea and coffee facilities

milk in the mini bar for tea making

there was a bar which closed late and offered a tab service

bar bill was a little excessive but craft beer was delicious

beautiful location. excellent breakfast. bar area pleasant to sit in.

nice little bar with selection of bottled ales

and eating with our dog by the front door / bar area/ reception area

staff so efficient bar restuarant very nice and the staff serving you like a well oiled train, room very comfortable,

the entrance and reception/ bar is light and comfortable and welcoming

laid up a table in the bar so we could eat breakfast and dinner without having to leave him in the room

well designed bar and eating areas

the bar closed a little on the early side, but understandable as the hotel was fairly quiet

a few more comfy chairs in the bar area would be nice

historic building, bar on site, excellent breakfast, elevator

stay staff exceptionally friendly and helpful, made very welcome in bar for a nightcap unlike some hotels who make you feel a nuisance

we also enjoyed a nice drink and some snacks in the bar area

we had a nightcap in the bar and chose irish/liqueur coffees

bar area was small and cosy with a log fire

warm welcome by the host, there was an opening of the garden bar but once my door was closed it was not a problem and did not go on to late, jane the host came

location with delicious bar meals

car parking was taken up with the new bar and marquee, so did have to walk a far way to get parking

the wider property has a lovely bar and restaurant and a great pub garden

was brilliant, didn't have breakfast at the property but had a bar meal on the first night which was very nice

the staff and everyone very friendly and welcoming great cosy bar area and lovely room.

the bar had a lovely friendly atmosphere and served good food

the log fire in the bar could have had a bit more attention! it was a very cold day.

perfect location in town and great atmosphere in the bar in the evening

perhaps a bar locking system to protect the bar and till from sticky fingers

welcome was rude, told the bar was that way on checking in

the bar and restaurant was nice and so was the food

friendly owners. good food and drink. great for lunch and bar popular with locals.

and friendly staff, welcoming, good evening meal, nice bar area, comfortable and clean room, decent breakfast

bar below

loved the bar area, lounge area and dining area

breakfast and a bar to relax at night

bar drinks were reasonably priced

nice to have a bar in a hotel of this size

the room was excellent, the light snacks and selection of bar drinks were excellent for our needs

the bar and restaurant is clean and tidy. also polite staff at hand

very good buffet breakfast and outside bar dining area as a useable option

the bar area was a little small for the number of guests, seating was a

staff and service was excellent from reception, restaurant, bar and housekeeping

spa was amazing and the bar is aswell staff were very friendly and the location is also amazing with the canel running

reception and bar open 24/7 is a huge help

the newer bar was quite bleak and not very welcoming.

thankfully the lovely people on reception pointed me in the direction of the bar , was a nervous wreck

restaurant and bar staff were very attentive and nothing too much trouble

very cosy lounges with bar and log fires, absolutely faultless stay

the meals are very good, and the bar atmosphere was really enjoyable

food and beer all good but if you want an early night, don’t stay in room 5 - it is above the bar and can be noisy til

tv reception poor wifi only in the bar but to be expected in the country side

breakfast, location, bar area with food. good prices for drinks and food.

the young girl behind the bar was friendly and polite and the food was excellent

no food on sundays in restaurants but the golf bar a few hundred meters away did lovely snacks so that was grand

good food and decent bar selection. quiet rural location. nice newly refurbished room

plus when we got back we were all able to have a drink together as they kindly opened the bar in the other function room

lack of clarity on availability of bar meals.

everyone from the receptionist hannah, a will the bar tender and the lovely breakfast ladies were all wonderful