location, great for parking, staff were friendly, especially the young lad working behind the bar saturday night

beer in the bar could be a bit better

the receptionist was very helpful and so were the bar staff and also at

the bar is a bit odd and not really open

one could go to a bar in the evening and get tea or coffee whilst in the ground floor lounge whilst waiting or

building, the staff are great and so friendly excellent choice of beers in the bar with lovely cosy rooms to sit in and enjoy your drinks, the bedrooms are very comfortable and

everything & fantastic atmosphere in bar in evening, very relaxed.

made to feel welcome on arrival by very friendly, helpful staff despite the bar being busy

room 100% perfection with both bar snacks and breakfast hamper

is great for an evening walk round worcester and relaxing in the bar for a couple of pints before a short walk upstairs to bed is my idea of perfection

the bar meals too were very good

history tour guide said bar area of this pub is the oldest in worcestershire

bar well stocked

clean and comfortable for the cost friendly staff very cosy in bar area nice food

that said the wait and bar staff are nothing short of perfection in quick, easy, and friendly service

excellent shoet stay over night i thought being ovet a bar ir would be noisy but honestly u didn't

bar was very busy in the evening (it was a saturday) and we found it a little tricky to get served

the cocktail bar is lovely and the breakfast was amazing

location bar breakfast room

the restaurant and bar are great too

lovely bar dining area,inside and terrace outside on river

didn't realize how popular the bar and garden was, which is open to non-residents

can be very busy with local people using the bar and garden

both the bar staff and restaurant staff were very efficient and welcoming

nice bar and restaurant with exceptional staff throughout the hotel

the bar is great with outside seating rooms are large comfortable and clean, the owner has kept the

a nice bar area with original beams a heritage building

the bar and restaurant service was first class

limited bar snacks

don't own it ,breakfast available, and they ve even got sky sports in the friendly well stocked bar downstairs ,views of the river ,what's not to like about this

the girl who was running the bar and restaurant in the evening was always happy and

we arrived late after sitting in a traffic jam after an accident on the m5, even to keeping the bar open for us to have a very welcome drink

bar staff were

i didnt use the bar or restaurant so unable to comment on that i would stay there again if i'm in the

the downstairs bar lounge was cold

food was excellent and we were able to take our dog into the bar with

very dog friendly from the bar to our room- down to the bowls set out to the mega dog bed provided

8) room very nice and clean, we had the family room which

the bar was also very nice

just here on a one night stay had a pint in the bar and headed to worcester via taxi

also, this place has the best bar snacks ever

country setting, bar with lots of character & good beer, spacious rooms, lovely staff, great breakfast choices

great bar and restaurant

bar was cosy and comfortable and food was delicious

lovely atmosphere in the bar / restaurant

our room was continually banged by other residents when passing through to go down stairs to the bar area

nice and simple check in and bar staff nice a chatty

from the clean and well-tended exterior to the lovely check-in experience from louise, at the bar counter

great cooked breakfast, some of the best cod and chips i have had in years and two pints of doom bar

bar and restaurant are lovely, ceiling in bar is full of hundreds of wine bottles

room was clean and comfortable, the bar area and restaurant area was lovely, the food was excellent and the whole staff were friendly,

the decor and ambiance of the restaurant and bar area

lovely welcome. comfortable and clean from the bar area through to the rooms.

lovely bar and restaurant

very well attended by bar and waiting staff

, had a beer in the bar and a young bar lad

delivered and provided plates, cutlery and linen napkins so we could eat it at a table in the bar area

receptionist was really pleasant and helpful as were the bar and restaurant staff

only thing i missed was there was only the formal dining option the bar meals were no longer available

we also used the bar for a night cap and the hotel were very accommodating

food in the bar was good and plenty of choice for

place had meal in bar it was fabulous breakfast fantastic bedroom spotless and staff so

on sunday night we had excellent service from the bar man (an agency post) if you have any job vacancies you should offer him the

to a long day, we arrived late but still had an excellent meal in the bar after 9pm

in the bar last night very good nothing was too much trouble for him

husband appreciated the honesty bar for a 'night cap'

loved the idea of the honesty bar and the cosy seating area

honesty bar and a fabulous breakfast

love the fact there is an honesty bar in the very comfortable lounge area, well stocked and sensibly priced

there is even a small bar with an open fire if

we had a snack at the bar and the gentleman bar tender was very polite and helpful

arrival we were informed that the restaurant menu was 'the same as the bar menu' which was not that inspiring

the guy in the bar was very good and helpful

all the staff were extremely friendly and helpful; restaurant, bar and pool were all very good

rry we did not get his name

nice big clean comfotable and well-appointed room, friendly staff, nice bar and great food in the restaurant

a very friendly welcome on arrival, a well kept pint of hpa ale, the bar had a good atmosphere

inside is a small bar but the food order was well cooked and service quick

bar & restaurant staff were so friendly

the location and room were quiet , well insulated from a very popular friendly bar and restaurant

was a little low in bathroom for shaving, reception who served at bar could do with a little more knowledge on what is white and sparkling

full range of comforts in the bar and entrance area, a well designed, extremely comfortable room and bathroom and a good

loved our stay and didn't want to leave great late bar ment we could come back and enjoy a drink before bed bar staff lovely

breakfast bar choices oververy limited

he was even running the bar as well and asked how my day was

from welcome to check out was brilliant real ale in the bar super food great waiters efficient check in clean room comfortable bed great breakfast

facility , bar was cozy , restaurant was great

fantastic friendly staff. lucy in the bar was brilliant

bar man, full explanation of check in policy, offered us an early check in, asked re food later in

lucy in the bar was brilliant 'service with a smile'

staff are so helpful and friendly, my room was excellent, comfy bed, the evening meal in the bar was very good and the breakfast is one of the best i have ever had in a hotel

quality hot accommodation with excellent bar and dining facilities on site

good service for breakfast and lunch and garden bar secure parking

staff, friendly and helpful, perfectly cooked breakfast, lovely rooms, outdoor area and bar and restaurant area, couldn t fault

very friendly staff attentive. good menu friendly bar also.

bed was too soft. poor sound insulation, could hear all sounds from the bar and restaurant.

but bar did close promptly at 11

the bar staff were fantastic and the room we stayed in lovely

there is a separate restaurant area, and the bar has all the personality of a traditional village

a nice cosy bar area with a fire tv and music

gary and sandra were very hospitable and the bar staff lauren and helen were very friendly

manager could not do enough to make my stay more enjoyable , the bar staff(mia & josh)offered a warm and smiling welcome upon entering the bar

the bar was pleasant to sit in and the staff were very friendly and helpful

nice ales in the bar too

bar with black country ales on tap, and a small number of rooms upstairs

the staff in the bar and restaurant welcoming, friendly and very efficient

lovely bar and even better beers, we were lucky enough to stumble into curry night (thursday)

happy hour at the bar 4-7 is also decent

pub is very quirky with rustically decorated bar and restaurant rooms

rustic river location, outside bar and riverside food truck

bar had closed by 11pm and there was nowhere to buy a drink

sofas could really do with refilling both in the room and bar area as they were hard and quite uncomfortable stayed on a weekday and bar and reception etc

i like the bar and the scenery

the restaurant and bar was closed due to covid so it’s difficult to judge the hotel properly

thought the bar was a bit vibeless, it felt a bit like a waiting room

breakfast

comfy bed and lovely breakfast

staff, breakfast was excellent

us ‼️ noise from pub until closing‼️also main road but restaurant served was lovely food breakfast was

fab stay lively meal and lovely room a d fab breakfast before we left

stairs looking a little tired, could be loud if a busy night as rooms directly over bar and

flat had absolutely nothing, not even tea or coffee but the bar staff gave us some tea bags and instant coffee

sign on building outside clearly states 'restaurant' and 'bar-food'

noise from the bar below was a bit of a nuisance as it went on longer than expected, but discovered it was a

great location, nice bar staff who showed us to the apartment.

lovely, quirky old property. quaint little bar that offers food too. friendly staff.

bar lady who checked me in was friendly and helpful

good beer and food in the bar too

sadly because of restrictions, bar opening time were limited

nice bar and good food

we stayed here after a wedding, when we got back just before 10 there was a band playing in the bar below but it finished at a reasonable time and actually didn't bother us

not much choice of beer in the bar but the hotel had just been taken over this week so lots of things to be sorted

good value ,lovely village , bar in hotel

great location great staff. very friendly bar area.

the bar was good

atmosphere in the bar when we arrived

cramped and not particularly comfortable bar area

the decor and general ambience of the bar & dining area is beautiful

good bar

atmosphere in the bar was very relaxed and chilled, it was so lovely to see people with their well behaved dogs just

lovely location, friendly bar staff and room just as described

connor is a great new manager there and hotel & bar great as usual thanks!

can’t comment on the food as we didn’t eat here but the bar was well stocked and cosy

the bar staff were lovely and helpful ud83dude0a it was carnival day and very busy but still

the property had no customers in the bar they shut early so was unable to get a night cap

had everything i needed, gym, pool, sauna, steam room and bar of course.

and clean room, lovely terrace and bar

substitute hotel) to enjoy a warm sunny evening

friendly, bar open to residents after 12 and food - ideal for our return from our party

great service from the girls in the bar and restaurant. lovely location and great stay overall.

location, excellent gardens and outside seating area. bar was great, food was good

nothing, bar service restricted by covid 19 but no fault of hotel or staff.

nice gardens, bar area and restaurant

at the bar poor

we end up to eating at the bar in a low coffee table

bar, restaurant & reception area modern & smart

lovely bar and lounge areas and also outside seating area

lovely hotel - decor is great, food in bar was really fab and very reasonably priced

the hotel bar staff were also nice and open late

hotel has a lovely feel to it and the bar and eating areas are very spacious and clean

didn t use the bar itself as we were at a wedding so for us everything was fine no

there's no meals in the evening but the black star which was recommended by the lady behind the bar was good for food and only a short walk along the canal

probably best at weekends, the bar downstairs closed at about 8 pm and there was no food available when we there there

friendly staff from the bar to assist with checking in and convenient arrangements for early checkouts

place rather than a rowdy establishment, which means you won't be disturbed but also that the bar may close early

a lovely bar with food and separate restaurant

the restaurant and bar area were lovely and cosey and felt really comfortable

as we had eaten lunch time did not use the restaurant we had a bar meal in the evening

great food good bar nice breakfast rooms better than any hotel i’ve stayed

ringing tone on the phone in the bar was too loud we could hear it in the room also the breakfast finished to

bar area could do with a little updating in comparison with the rest of the hotel

the library room next door to the bar was lovely and cozy with the fire on and we enjoyed our afternoon and post dinner drinks in

to eat in the restaurant which is more for fine dining as was fully booked but were offered the bar menu which was perfect for us and food really good quality and quantity, certainly visit again

the choice of food on both the bar and the restaurant menus.

bar was well stocked, thoroughly recommend tom s negroni

a lounge bar would be a bonus

no bar or restaurant, but i didn't mind as i knew it ment the hotel would be quiet

very clean unfortunately the bar and restaurant was closed

very clear that the restaurant and bar wasn't open before we arrived

wish the bar was open but i think you are renovating i presumed.

thought the bar prices a bit expensive and could do with some dog poo bins

exceptional service as always. friendly staff. very large portion on bar meals.

jack who was working on the bar was lovely and the general manager was very helpful regarding the car charging point in the car

specifically, bar and restaurant staff were all brilliant; and the food was first-rate

a special thank you goes out to the bar staff as they went above and beyond to make my cocktail, which i found out was not on their

we were left wondering whether service would have been as excellent if the bar area and gardens had been full of guests (as apparently happens when the weather is fine) (+) excellent outdoor bar terrace with views (+) the rooms are well presented with all amenities including a mini bar and have stunning views also with great breakfasts (+) breakfast was served in the main bar area and was cooked to order (-) last meal at 6; bar closed 7 (+) great room, outdoor covered bar/dining area on the offchance of showers (-) and that the bar would be closing at 7 pm (+)location and well kept together and clean bar and restaurant with wonderful outdoor facilities (-)not all of the bar is dog friendly

good wifi

wifi was a bit hit and miss

wifi in the accommodation did not exist i had to use my phone and if the wifi had reached the

lovely decorated room, large comfy bed, large fluffy towels, and good wifi

clean room. nice quiet location. good bar downstairs

it was saturday night but no intrusive noise from the road or bar below

yes it's above a pub but there wasn't much noise from the bar area

young local people employed to staff the bar which is excellent

good menu for bar food, and excellent breakfast choice

was the lack of a spare toilet roll in the en suite, would have saved us having to go down to the bar to ask for one

the bar front door below our room banged every time someone used it.

cosy bar with roaring log fire and good beer was very welcome after a long drive

the paella night that was being done that night, meet a few locals and stayed on to the wee hours bar staff - tracey was awesome allowing us to try

was small but cosy, great atmosphere in the bar area and fantastic food

bar looked great

was brilliant the facilities were good bar open till 2am brilliant for a night cap

only two staff working on saturday night who were trying their best to be on reception, man the bar and serve in the restuarant

a great location near the downtown area, a comfortable, quiet room, a nice restaurant and bar and wonderful staff

drinks prices in the bar were a bit expensive.

reach the room we stayed in, and there was no phone signal, so after spending half an hour in the bar with the free wifi we went to bed early instead

decor and furnishings were modern and attractive both in my room and the bar and dining room

room was a little noisy in the evening but this was probably to be expected above a bar and dining room and not s problem during the

a lovely bar with food and separate restaurant

lovely size bathroom with both a shower and bath, as well as a great bar and restaurant

and keep fit fanatics walking straight in to the bar (jacksons) swimming in sweat,stinking of body odour, sitting down where people eat food

they are refurbishing some areas and the bar and eating place for evenings was unavailable during our stay which was inconvenient

good price and the very helpful staff in the hotel and the bar :)

clean and decorated lovely bed firm and comfortable the staff were all lovely the bar opposite was lovely bar men very friendly and nothing was too much for the customers would stay

the staff especially the lady in the bar and restaurant was fab couldnt do enough for us

bar staff really quick and friendly - abby and chris

the bar & food, swimming & spa

the bar shut early !!!

food from the bar menu was on the 1st night quite good, but on the 2nd night the fish was over cooked and was

we had a wonderful meal in the bar and enjoyed drinks after

not a hotel to have a jolly in. bar is a bit soulless.

breakfast was excellent, and for a hotel we thought the drinks at the bar very reasonable

were super friendly, lovely bar , we we're given a free drink on new year's eve, nice touch

bar prices very good

bar meal good, good buffet breakfast

we particularly enjoyed having real milk in the mini bar fridge for our coffee in the morning

food is great, both in the bar and restaurant

staff very friendly bar well organised even though it was

asked bar man on arrival where the car park was, he gave us directions but failed to tell us we could get

lovely friendly staff very helpful cracking bar and food very enjoyable stay

of the young bar and kitchen staff felt under trained or supported and this came through in how they conducted

the bar / restaurant staff couldn t do enough and the breakfast is cooked fresh - no congealed

lovely bar area and breakfast

bar food, 2 for 1 offer and another 20% off if residents was fantastic value

the food is good and staff are very friendly in the reception and the bar area

you get your own entry to your room away from the main bar / restaurant area to your room

village pub with busy bar full of locals drinks & evening meal was amazing & value

lots of parking, great bar and restaurant, food exceptional, very friendly and welcoming staff.

food in the bar was exceptional and always served hot

lovely place to stay. very friendly staff and a lovely bar to relax in the evening

purchased beverages from the bar using our room number security needs to be sharper in that area

were too busy on friday night with functions leaving poor lauren in tawny bar trying to cope

i didn't realise there was a separate bar menu

great bar area

i cannot remember the lady working behind the bar with her name but she was also friendly and helpful

very relaxing bar with wood-burner and great range of beers and other drinks

we were delayed checking in but the lady behind the bar was so understanding

the service at the bar was wonderful

bar had great atmosphere and staff were friendly and helpful

hospitality nice big clean room and bathroom nice big comfy bed good entertainment in bar which is on once a

room was immaculate so we're the dining and bar areas.

breakfast excellent staff nothing was to much trouble very clean room lovely bar area nice seating area outside i would love to come back in the winter and sit by that log

the bar is well kept and well stocked, great choice including local ale and cider

briefly a part of the village community, with locals at the bar and it was a quiet haven of rest and relaxation between touring worcester and hereford

plenty of parking spaces

nice room,good and friendly staff,nice bar and food was excellent,breakfast was good, all in all excellent, would definitely stay again

was quaint, breakfast and bar food fantastic

we had dinner in the bar area & buffet breakfast in the restaurant

breakfast and bar food are

bar and all food served are great

meals we had was cooked to perfection and it was lovely to eat in the atmospheric restaurant bar without loud music

we didn't have breakfast, but did use the bar for a drink and that was nicely furnished

the lounge bar was comfortable and well stocked

and quiet in the room, friendly bar staff and good ambience in the bar/restaurant

is rarely happens so a

rooms with everything you need

-next to a very busy road. -creeky floorboards -mini bar a little expensive.

had a mini bar in my room) -comfy beds

great value for money, good evening bar menu, and excellent breakfast

that the bar area closed early

atmosphere in the bar and good food

good bar and restaurant/ breakfast room

and also served us at the bar

bar for the size of the place so quite crowded around the bar itself as we were there on a

we had a lovely meal in the restaurant an also sat for 2 nights in the bar which had a lovely atmosphere and beautifully decorated for christmas

easy access after the bar was closed (a pin pad on the gate)

the food was excellent and although we asked for a negroni and they didn't have campari, the bar manager made an excellent alternative with another bitter

please be aware about the noise from the bar below but nothing major.

courtesy staff, clean room with all the facilities. choice of eating in bar or restaurant.

bar area great with log fire and food was great too

delicious breakfast and bar meal

food and drinks in both the bar and the restaurant were delicious

food was good and the bar in the library was great

however, we re had bar meals, too, and these were great value

the rooms didn't taste great, so id recommend getting some bottled water or getting some from the bar to take up

the bar area and restaurant in the hotel was beautiful

a cool building, room was awesome and enjoyed the bar area downstairs

having a restaurant,coffee lounge & bar onsite was great

as on our last visit, the bar area can get a little noisy with some of the younger locals,

need more choice on bar meals..

there was always a good atmosphere in their bar in the evening

excellent food, we chose to eat dinner in the bar mixing with the locals

spacious bedroom size comfortable bed excellent breakfast and dinner meals brilliant time in the bar area in the

breakfast was delicious everything you could want was available we really enjoyed sitting in the bar with the open fire talking to other residents who has also had a lovely stay there

on saturday night we enjoyed a meal in the jolly bar joining in with live music

the bar is also top notch

i like the steak sandwich very nice the bar staff were very friendly

staff were friendly and helpful, the bar was comfortable, the room was really clean and the overall experience was excellent

lovely bar and rooms

staff were so friendly.very clean.great bar and restaurant.

their bar had a live band

theres a bar and food if required

the bar was also great with plenty tvs showing the football and very friendly locals

two parties a 21st and a wedding plus main bar open has normal yet we never heard a sound from our room

it was a saturday evening when we stayed, the venue had a dj in the bar downstairs so we enjoyed an evening of free entertainment whilst having a drink

dn't catch his name) was 2 nights into his new job, very friendly and made us feel very

well stocked bar superb menu and scrumptious breakfast

dog friendly but eating in the snug bar meant we lacked attention from waiting staff as they were busy on the other side of the hotel

we ate in the bistro bar and had breakfast every day, best breakfasts i have had in a hotel

a young lad on the bar

the staff here from the gm to the reception, bar and restaurant team were all young but extremely professional

the bar and restaurant are lovely, warm, chilled relaxing places to be in with a fabulous selection of

drove out of her way to buy cigarettes on our behalf after we asked if any were sold behind the bar while we had a meal and drink in the evening

the bar area was very cozy with great service and the decorations are cool

about this place was excellent- from the friendly staff to the delicious breakfast

bar manager ben clay was exceptional - very pleasant, polite and very good at his job - made us

keep the bar open till 1am instead of 12

bar downstairs

lovelly atmosphere in the bar and hotel

very comfortable room, excellent price and a fantastic breakfast to top it off

i also must say that the meal i had in the bar was simply put delicious, hopefully, after the lockdown i will defenitely comeback

had a very good meal at the bar and staf were so nice and friendly, that we decided to stay an extra night and we are already

the bar and restaurant weren't open due to tier 3 rules

great staff good food and bar great location

i ate at bar sunday evening and it was quite tasteful

bar and lovely garden

there is also a bar available in the eve

they do have a bar but as i was going out i didn't use

everything. location, staff especially julie amazing hostess. the bar was pretty good too.

no dinner available and bar closed at 10 pm.

perfect place with free parking

the bar lady was so kind she even rang an uber for me to save me money getting into the town

bar and snooker tables if you want them

was handy for where we needed too get to, room was very good, bar and food where excellent, staff friendly,kind,caring and polite, the lodge was very clean and

the bar area was lovely with a piano and plenty of drink choice

bed very friendly staff big room good for the money bar if want a few drinks and chinese over the

friendly staff good value room nice bar and ambiance..

the bar staff were super and the room was very nice and also clean with fantastic views

has own bar and restaurant with a wide variety of dishes on the menu

three flights of stairs to bar and restaurant, four flights to breakfast.

was very nice lots of choice and value for money, room and view were great and food in bar was very enjoyable

nice hotel bar 5 mins walk down the road for a good dinner

hotel was fabulous, and the bar was outstanding, 1/2 bottles of chablis and sancerre was a great touch

the honest box bar was a lovey touch too

breakfast was nice too, range of cereals, yoghurt, granola, seeds and fruit, and toast, plus cooked

breakfast was a lovely extra very fresh and well cooked - i'm a veggie and my partner is gf we both

we was even allowed to take our drinks from the bar to our room in the evening

lovely place and great bar below with decent food and range of beers - room was nice enough.

nothing to dislike. from the bar to the bedroom, it was very nice.

very clean and great location. staff were lovely especially in the bar area

great value for money nice bar and restaurant

room was exceptional and very comfortable with lovely decor and facilities and the bar areas and dining rooms were comfortable with log fires

i was travelling alone for work and felt comfortable eating in the bar solo

room great with a shower and bath

they're allowed in the hotel room and also the bar for breakfast which we really appreciated

the bar was well stocked and the locals were friendly you didn t feel like outsiders

night at the bar downstairs, a boy worker obviously wanted us to leave the bar even though we bought a pint as

great atmosphere - very cool and friendly. bar billiards a bonus!

accomodation, great food in the restaurant, and the young man behind the bar (can't remember his name) very friendly and chatty

breakfast, buta little short on staff this time tables weren't cleared so sat in main bar where tables are not set out for breakfast, only one young man doing his best to serve everyone

good accommodation. lovely food and unusual to see a bar billiards table in a pub these days

food bar staff were exceptional rooms was clean big and spacious

the check in process at the busy bar area

bar & restaurant on site

the bar closes a bit early

bar closings at 10pm for a hotel i have been to hotel we’re they close at 12 or you can get room

the staff was friendly and accommodation. the bar service was excellent too!

park could do with more staff in the bar and horsebox bar

a great bar

for the first time and we both enjoyed the pool activities , gate crashing a wedding , the bar staff were friendly as were the restaurant and reception staff

ank you to santos)