was brilliant the facilities were good bar open till 2am brilliant for a night cap

a great location near the downtown area, a comfortable, quiet room, a nice restaurant and bar and wonderful staff

location, super clean hotel, with friendly helpful staff, with bar and evening meal facility

friendly reception and bar staff

only two staff working on saturday night who were trying their best to be on reception, man the bar and serve in the restuarant

the bar / restaurant staff couldn t do enough and the breakfast is cooked fresh - no congealed

bar food, 2 for 1 offer and another 20% off if residents was fantastic value

lovely bar area and breakfast

of the young bar and kitchen staff felt under trained or supported and this came through in how they conducted

the food is good and staff are very friendly in the reception and the bar area

i cannot remember the lady working behind the bar with her name but she was also friendly and helpful

like the spa the swimming pool and the golf course,the breakfast was very nice the bar food was

the twarnys bar wasnt open which was a shame as we were supposed to eat there in the evening

i didn't realise there was a separate bar menu

dinner, which wasn t ideal as we were tired and wanted to get go bed, the young man behind the bar couldn t apologise enough & offered us complimentary drinks after our meal, which was very

the bar is also top notch

i like the steak sandwich very nice the bar staff were very friendly

staff were friendly and helpful, the bar was comfortable, the room was really clean and the overall experience was excellent

staff were so friendly.very clean.great bar and restaurant.

lovely bar and rooms

hotel was really nice, lovely restaurant and bar

a quaint property with an onsite bar and restaurant

the location is quiet and relaxed, as is the bar area, and the lounge music selection playing was very impressive

the hotel features a cozy mini bar just past the reception, a great spot to relax and enjoy a drink

to the rear you have a lovely outside area with a pond to sit around or an outside bar under cover should it be raining

the bar was beautifully decorated, the staff were friendly and very welcoming and our evening dinner

the staff wasn’t the fastest at serving you at the bar but not a major issue.

we were also told about the happy hour when we went to the bar for a drink, which was really helpful

staff both serving meals and behind the bar professional and polite

a lovely bar meal and took part in the pub quiz, very welcoming locals

fantastic friendly staff. lucy in the bar was brilliant

lucy in the bar was brilliant 'service with a smile'

bar man, full explanation of check in policy, offered us an early check in, asked re food later in

from welcome to check out was brilliant real ale in the bar super food great waiters efficient check in clean room comfortable bed great breakfast

facility , bar was cozy , restaurant was great

bar with black country ales on tap, and a small number of rooms upstairs

the bar was pleasant to sit in and the staff were very friendly and helpful

nice ales in the bar too

pub is fab - old-fashioned ale pub with great selection of beers, friendly people and good basic bar food (fresh cobs, pork pies & giant scotch eggs on grab them - served warm & super tasty)

manager could not do enough to make my stay more enjoyable , the bar staff(mia & josh)offered a warm and smiling welcome upon entering the bar

bar and all food served are great

breakfast and bar food are

better selection of ales in the bar but that's being very picky.

was quaint, breakfast and bar food fantastic

location, facilities, bar, breakfast were all good value

we had a wonderful meal in the bar and enjoyed drinks after

the bar & food, swimming & spa

food from the bar menu was on the 1st night quite good, but on the 2nd night the fish was over cooked and was

bar staff really quick and friendly - abby and chris

the bar shut early !!!

even though i had fully paid on arrival for my room and bought a bar meal separately with a different card

hotel has a lovely feel to it and the bar and eating areas are very spacious and clean

were very pleasant and very helpful, room was very clean and tidy, breakfast good drinks at the bar reasonably priced all in all a brilliant stay

the hotel bar staff were also nice and open late

lovely bar and lounge areas and also outside seating area

sofas could really do with refilling both in the room and bar area as they were hard and quite uncomfortable stayed on a weekday and bar and reception etc

to covid the hotel felt very empty and the bar and restaurant was closed which meant we had to drive again to find somewhere to eat after a

i like the bar and the scenery

the restaurant and bar was closed due to covid so it’s difficult to judge the hotel properly

bar had closed by 11pm and there was nowhere to buy a drink

their bar had a live band

staff were amazing and the bar was really friendly and welcoming

two parties a 21st and a wedding plus main bar open has normal yet we never heard a sound from our room

the bar was also great with plenty tvs showing the football and very friendly locals

on site bar and pool table. bedrooms excellent, recently refurbished and cleanliness was 100%.

a nice cosy bar area with a fire tv and music

to their credit the bar staff quietened it all down once i went down to ask, and apologised in the morning as well

bed was too soft. poor sound insulation, could hear all sounds from the bar and restaurant.

the bar staff were fantastic and the room we stayed in lovely

there is a separate restaurant area, and the bar has all the personality of a traditional village

perfect place with free parking

loved our stay and didn't want to leave great late bar ment we could come back and enjoy a drink before bed bar staff lovely

breakfast bar choices oververy limited

he was even running the bar as well and asked how my day was

we ate in the bar in the evening & food was good

full range of comforts in the bar and entrance area, a well designed, extremely comfortable room and bathroom and a good

a little bit to formal for my taste. could have been warmer in bar and dining area.

stayed for just one night, our room was on the ground floor near to the bar so it was quite noisy in the evening but was quiet by the time we left the restaurant

the bar in the hotel is beautiful and cosy

the bar staff even helped carrying my drinks upstairs to my bedroom door

we really enjoyed our evening meal from the bar menu

house, had a very warm atmosphere the bar staff are very friendly, hockley house didn't have lots of staff

location with good car parking and onsite restaurant with bar if wanting food and drinks and staff were polite and friendly, was given nice room with

great clean rooms and bar area

in really smooth; impressed by grounds, parking and decor inside the hotel; extremely clean; bar staff and breakfast staff absolutely excellent and the breakfast was superb

it was in a quite location, the staff where lovely, had a great selection at the bar and the food was amazing

good bar with good choice of bar snacks

eaper day rate for hotel users), starbucks, bar and car park

lovely, bar staff friendly, bar food good, but the leisure suite staff exceptional and pool amazing, monday

very modern and clean - nice bar with good food

room and bar area

amazing service from nicky, cath, abby, jag the wonderful housekeeper, the restaurant and bar staff, and in general, everyone who works there

bar area just recently renovated - looks great

alisha and adam made it a joy to visit the bar area

nice it was clean and there was a lovely atmosphere, i checked in later and managed to sit in the bar area for a while with mum and had some food and hot chocolate, beds were comfy and room was

location, cleanliness, staff, food, swimming pool and bar all excellent.

everything. location, staff especially julie amazing hostess. the bar was pretty good too.

no dinner available and bar closed at 10 pm.

there is also a bar available in the eve

bar and lovely garden

they do have a bar but as i was going out i didn't use

no food or snacks available at bar when we came in at 11pm

lovely place and great bar below with decent food and range of beers - room was nice enough.

great value for money nice bar and restaurant

considering there was a live night going on in the bar downstairs there was next to no noise which was lovely

we was even allowed to take our drinks from the bar to our room in the evening

inside is a small bar but the food order was well cooked and service quick

busy little bar saturday evening

the location and room were quiet , well insulated from a very popular friendly bar and restaurant

not find anything wrong, you have to be aware that in some areas of the bar there are lower beas

nice wine in bar

bar and restaurant downstairs is nice and modern and the staff are very welcoming

the bar and dining room staff did not miss anything and the food was so good

the restaurant and bar area was perfect and we had a really lovely

lovely hotel lovely bar nice staff

staff, the restaurant and bar area is beautiful especially when the weather is nice you can sit on the terrace

the bar was excellent with tasty food

the bar closed to early.

location for the city centre great welcome the staff are very welcoming and helpful great bar and food menu good value for money too

the bar and food was excellent will definitely stop here again also a very large car park

it was a saturday night and there was an event on in the bar/function room which was friendly but busy and we worried about not being able to sleep

bar and snooker tables if you want them

the bar area was lovely with a piano and plenty of drink choice

was handy for where we needed too get to, room was very good, bar and food where excellent, staff friendly,kind,caring and polite, the lodge was very clean and

bed very friendly staff big room good for the money bar if want a few drinks and chinese over the

staff great used bar for food lovely! local’s lovely

only thing i missed was there was only the formal dining option the bar meals were no longer available

receptionist was really pleasant and helpful as were the bar and restaurant staff

staff were amazing, the bar is 24hrs and serves a very varied menu

, had a beer in the bar and a young bar lad

delivered and provided plates, cutlery and linen napkins so we could eat it at a table in the bar area

we had afternoon tea in the lounge area of the bar which was relaxing and chilled out

great location, bar and breakfast

drinks in bar not cheap

a little noisy as above the pub bar but slept fine

food was excellent and the bar had a good atmosphere

great bar & lounge areas

attentive and helpful staff, good bar food and a wide range of breakfast options

we both loved it, a couple of bar staff were very helpful & even offered to help carry our bags

we had the fish from the bar menu in the evening which was piping hot and delicious

building and grounds beautifully kept inside all areas staff very helpful and friendly bar and bar food was excellent pool, sauna and steam room

the bar had a great vibe from locals and guests

great bar with very cheerful patrons

we returned to the inn from stratford on the friday evening there was a lot of activity in the bar

great having a bar and restaurant there

family was celebrating, with friends, the return of a relative to the village after a long

welcome and very informative we received excellent service at reception and in the restaurant and bar we could not fault the hotel the food in the restaurant was excellent and are planning our next

bar area could do with a little updating in comparison with the rest of the hotel

bar was well stocked, thoroughly recommend tom s negroni

the library room next door to the bar was lovely and cozy with the fire on and we enjoyed our afternoon and post dinner drinks in

everyone we interacted with from reception to the restaurant and cocktail bar were so friendly, knowledgeable and full of great recommendations - shout out to harry for

the large bed the bar area and the staff

are exceptional from elaine at check in who helped us get a quiet room to all the bar staff who all offered to help me carry my food and drink on different days

good staff and great bar and food great to have use of pool and gym

the staff were so friendly and welcoming. bar staff very efficient.

the air con on a very hot day in the bar was a bit fierce but..nothing really to complain about

bar staff were

the girl who was running the bar and restaurant in the evening was always happy and

we arrived late after sitting in a traffic jam after an accident on the m5, even to keeping the bar open for us to have a very welcome drink

i didnt use the bar or restaurant so unable to comment on that i would stay there again if i'm in the

staff made you feel very welcome, the food is exceptional they opened the bar early for us and even got us supplies from the shop and it is a perfect place to get away for a

nice and simple check in and bar staff nice a chatty

bar and restaurant are lovely, ceiling in bar is full of hundreds of wine bottles

our room was continually banged by other residents when passing through to go down stairs to the bar area

from the clean and well-tended exterior to the lovely check-in experience from louise, at the bar counter

great cooked breakfast, some of the best cod and chips i have had in years and two pints of doom bar

the bar facilities are superb, the meals are delicious and very good value

were spacious and spotless, the bathroom was lovely with a good shower cubicle, we ate in the bar and the food was excellent, the next day we had breakfast, which was self service, plenty of

dined in the bar twice and food was delicious

a fantastic bar with lots of gins

breakfast and had nice meal in the bar area of hotel the night before

about the hotel was exceptional the warm welcome by the reception staff the room the location the bar staff

comfortable rooms.staff friendly and very helpful. bar snacks good menu and breakfast excellent.

bar area was very comfortable

service in the bar and restaurant were top notch

good facilities . all night bar !!

helpful and friendly staff, as i expected, the music from the bar could be heard until around 2330 but earplugs covered that

is lovely here , the bar , the rooms and area

bar closed at 12 midnight

it had a bar for convenience which allowed us to just go downstairs and relax after our flight

the rooms are clean and comfy, the staff are very welcoming and the bar is lively with a nice atmosphere, perfect for a drink after a long drive

the bar closes a bit early

bar & restaurant on site

food bar staff were exceptional rooms was clean big and spacious

the check in process at the busy bar area

be helped but what i don't like is trying to manoeuvre around all the tables and chairs in the bar area where you need to pass to get to the rooms

reception and bar area was nice and relaxed

staff were friendly, and reopened the bar for us so we could have a drink when we arrived, although there was not what we wanted to drink

the bar & restaurant staff were very tentitive and the breakfast choice and quality were great

plus a lounge, a bar and food available

young bar and restaurant server was very attentive and looked after us

and the speakeasy vibe of persian bar is amazing

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

the mini bar is complementary great size tv

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

the experience was great except the early check in fee

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

although we did not use it, the honesty bar was good

the honesty bar was a nice touch and the room facilities (hot chocolate and home made biscuits) were a bonus

breakfast is next door in the bar, the food was delicious and the bar again very well presented

honesty bar is a nice touch, breakfast was delicious

bar and restaurant good

the bar and staff were very helpful

we haven't tried the restaurant but the bar offered a nice selection

great location easy to find restaurants bar and casino within walking distance

no disabled parking at front of hotel

also, this place has the best bar snacks ever

lovely atmosphere in the bar / restaurant

arrived at some dinky little watering hole with a few oak tables scattered round a old-fashioned bar and a few sleeping dogs

it's a shame that they do not keep the bar open for guests a bit longer

bar was cosy and comfortable and food was delicious

very friendly staff and a good breakfast. nice bar facilities

the breakfast choice was great and a cosy bar area too

the bar area.

barclaycard arena for celine concert so booked an overnight stay, good location hotel booked taxi

the bar has a decent pint to drink too

the bar staff were very accommodating making cocktails of my choice

a special thank you goes out to the bar staff as they went above and beyond to make my cocktail, which i found out was not on their

specifically, bar and restaurant staff were all brilliant; and the food was first-rate

jack who was working on the bar was lovely and the general manager was very helpful regarding the car charging point in the car

to the hotel, everyone was amazing and very polite, hotel was spotless couldn't fault anything, bar was lovely and comfortable, toilets where spotless, our room was spotless and smelt fresh,

the dinner menu was a little overpriced but the bar menu was not bad.

the lobby and the lobby bar is amazing, you feel like your on holiday lol and the cocktail menu is great

did realise until i checked one of my receipts at the bar they were adding service charges without asking or informing

loved the hotel bar area

perfect location, great bar area and super friendly staff

bar with a lovely atmosphere

and in particular the manager running the bar - extremely helpful and lovely

collar place, interesting people at the bar and staff that is quirky in the right way

lovely bar

the water pressure in the shower was amazing. it was warm and cozy. the bar was very nice too

hotel is on top of a bar so don’t expect a good nights sleep

nice place goof area and breakfast was great buy wifi and signal issues were abysmal

arrival the staff were very friendly and helpful the hotel is very clean and the breakfast is lovely

breakfast was good

staff were very helpful, the whole place was very clean, the room, the bar area and even the outside area, even the toilets in the bar area, the breakfast was very

the customers in the bar were very welcoming

friendly staff in the bar, the bar area is spacious and inviting, the bedroom was nice and the en-suite was new and the

great bar with friendly locals

was wonderful, 24 hour bar yet the rooms were silent

very clear that the restaurant and bar wasn't open before we arrived

very clean unfortunately the bar and restaurant was closed

wish the bar was open but i think you are renovating i presumed.

residents bar very

no bar or restaurant, but i didn't mind as i knew it ment the hotel would be quiet

rooms, staff and 24/7 bar lovely place and right by o2 academy

there's a bar in reception but we didn't use it

comfortable and helpful staff and rooms also nice bar and area to play pool and have

clean and modern, with super friendly staff and a great bar area with a pool table

o people working behind bar on sat 8th just ignored us and could have offered to find

except the bar didn't serve my favourite nightcap of southern comfort

as a family we liked the bar area and staff where very friendly.

clean good signal on the wifi location very close to brindley place and the utilita arena bar open 24hr a day with limited food options also available 24hr staff very friendly and

bar prices were not ridiculous and the location was superb

great location, spotlessly clean in all areas very good breakfast, bar service very good.

lots of noise from 25th floor champagne bar & restaurant through the night

bar, breakfast and restaurant food was outstanding

we particularly enjoyed the bar and restaurant at night watching the lights twinkling away

the top floor bar with it's dj in the evening were a great touch

wasn't very pleased with the bar upstairs closing so early, when brought 3 business colleagues back for a drink after dinner at

no facilities at the bar to make coffee when starbucks was closed

bar stocked many drinks

we had a few drinks in the bar on the evening and the lady serving us was

really nice friendly bar area, overall excellent value for

hotel is right next to the canal with bar and restaurants

bar / restaurant looked very nice

the staff in the evening at the bar was exceptional

had the executive suite), the facilities at the hotel such as the lounge area and the on site bar were great

the bar was a bit impersonal.

i wished the restaurant and bar was open a bit later only because i missed itud83dude03

tired just needs revamp can get noisy and cramped for space in foyer and bar area with the conference s that are held there but thats a minor inconvenience

irish guy behind the bar was really friendly and attentive

the hotel bar was lovely and the bar man was such a friendly pleasant man, the whole staff team where very

the stuff at the bar lack customer service skills

there was a horrible smell in the toilets near the bar near reception

there is a 24 hour bar and restaurant

service, didn’t expect a 24 bar and restaurant

at the bar is dear rooms aren't luxurious but the price and staff are great; breakfast has a lovely

bar across the road doesn’t close till 3am so you can hear the music from there but it not that

the staff were incredibly helpful and welcoming, lovely bar area and breakfast.

ok for us but the bar did close a little early considering it was a new years eve stay.

the same guy served us in the bar for drinks when we got back and ran the bar on his own, a real credit to the hotel

and convenience to the theatre very friendly staff great comfortable foyer/ bar and restaurant

the bar were serving elo themed cocktails - nice touch

bar was also lovely

bar staff are rude

the bar was well stocked and breakfast was good value

having a bar on site with happy hour from 5-7pm was fab

staff are friendly when you see them the bar is un attended so waiting a while location brilliant but reason would not stay again 4

huge bar and restaurant with plenty of charging points and looked great downstairs

very rowdy spill over from the bar into hotel reception at night.

a special shoutout to geoff, and ashley from the bar and restaurant they were incredible

big beds and clean rooms with a bar and breakfast option in morning

were welcomed amazingly by every staff member, from reception, to bar staff and breakfast staff

the drinks in the bar were a little expensive

great tea selection and coffee machine - the bar staff even kindly gave me some oat milk for my coffee as i'm vegan

the hotel itself has a gym, bar and room service is available for food

poor service in bar when returning from concert

guests from the bar next door sitting on the steps smoking

nothing - maybe the bar could stay open a little later

staff very helpful and friendly. excellent bar and food service way into the night.

options, self service enabled with time management, reception staff were friendly and the evening bar man was warm and friendly

kept awake by loud singing in the bar at 4

was a ideal spot to stay close to the canal and utilita check in and out was a breeze comfortable bar area to relax in

noisy with a room above the bar but worth it

,the history of this place is really interesting then out at the back there is a bar some booths , tables and a dj and street food vendors , amazing stay , walked into city centre

outside bar vas very welcome

the bar was lovely especially the outside seating which was spacious

lots of space to sit in different areas near the bar & outside

everything about it & the bar staff being so amazing!

the restaurant and bar downstairs is so convenient

very welcoming, rooms were beautiful, plenty of room, mini fridge, tea making facilities bar downstairs, restaurant, lovely breakfast choice of continental and cooked

afraid i can't remember the staffs names but the bar staff young guys was amazing and the young black gentleman who work at night i believe soon to

drinks selection and mini bar and room service prices could be improved upon as we would have used more if discount was

would have liked a night cap in the bar when we got back but it had closed at 8pm.

bar at the bottom didn't have very good beers

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

great place and desk guy was sound and bar beside great crack in station bar very friemdly

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

tas on the bar was so bubbly and chatty

the bar meals we had were delivered promptly and were delicious, as was the buffet breakfast

the staff were lovely especially the bar manager forgot her name

restaurant and bar area was good, we had evening meal and drinks which were reasonably priced

i was in the bar area & dropped my purse under the table - didn t realise until i came to pay the bill in the

we drank in the bar (saddles) both nights after returning from stratford and aj the barman did an excellent job of (+) the bar was lovely and loved the theme of it (+) 24hour bar service (+) good bar and food was brilliant (-)nothing.,,, although a lounge bar will really elevate it and encourage us to stay on site more (+) the rooms were lovely, clean and the bar and restaurant were quirky

this meant that it was difficult for the kids to sleep once sunrise hit

no real outside area for kids to let off

screaming kids in corridors at 7 am and in spa..

fault tbh, if there is anything i wish the check in was earlier and maybe an option to pay for late check

very nice and friendly staff, bar was lovely and room was 1st class, definitely be back soon

mum and i) to watch the world cup match at

also beware in house bar prices

very nice hotel great location. to top ot off hiding bar downstairs was a fab find.

the bar area is comfortable where you can relax and have a snack with your drinks

bar service, and breakfast good

unlimited juice bar good location

great location friendly staff. bar open till 2 am. nice clean rooms

there was also a note with a chocolate bar left on the bed as a lovely extra touch

reception and bar staff were great

lovely helpful staff, when we were due to leave my friends had a flat tyre, the bar staff and locals at the pub all helped to make sure she got back on the road safely

having to walk across the bar to get the elevator to the room.

bar staff where friendly michelle n rachel was great hostesses punters alike great fun so welcoming

is a pleasant hotel perhaps in need of a little tlc but great value for money with a great bar and good car park

excellent value for money,comfortable bed and the staff were so helpful especially the bar staff on the thursday night we stayed and the staff that cooked our delicious breakfast,she was

room had everything that we needed, we only stayed one night, ordered a carry out and ate in the bar would be great if they did meals at night time as the breakfast in the morning was

about bathroom frankly was dirty tv was small and the constant noise from the customers of the bar was unbearable for 100 quid i'd expect clean room with ac or a fan at least all in all we payed

realistic in my opinion when we arrived and parked our car there was glass all over the floor the bar had broken glass on the floor and a lot of the seats were in a terrible condition stuck

no luggage storage options so if you arrive before 3 you have to pay early check in

location and bar area and breakfast and comfortable bed great hotel!

awkward arrangement in the bar which none of us could quite work out

setting and ambience the bar is awesome with great cocktails also , new york style breakfast was aweaome

the reception staff, waiting staff & bar staff were professional, helpful and very friendly

interior decorations of the rooms and all common spaces( restaurant, bar madeleine, staircases)