smell of chlorine from the swimming pool in the reception withheld us to swim in the indoor swimmingpool and to sit at the reception

kitchens need electric kettle and single use coffee machines

good buffet style breakfast

the dinner was really good, the homemade flavour by laura the chef is incomparable and the breakfast is not to be underestimated the indoor pool and sauna are very nice

large comfy room with good kitchen i didn't need

parking outside

town in madeira, great to escape the crowds no fuss hotel with nice modern clean rooms comfy bed breakfast included parking free on the street, there is enough

we picked up a menu in the restaurant to look at it for breakfast and he snatched it from our hands and said to don't touch the menu

breakfast wasn t the best

the free parking in the street and small balcony with a sea view. location in the village.

we loved the cozy spot by the window to read but also enjoyed lying by the pool

amazing fresh produce and insane breakfast

hotel is built around the restaurant, so as you'd expect the breakfast and dinner is one of the best on madeira

and its surroundings are absolutely stunning, the modern, clean room design is gorgeous, and the breakfast and restaurant are an absolute treat

taste some local cheese, local fruit and it served in a beautiful terrasse close to the swimming pool

wifi could be better

my child loved the kids club and we all loved the activities from the entertainment team

the outdoor pool could have been warmer and on days where it was cold the aqua classes held inside

the only downside for me was the wifi, which was good in the common areas but very unreliable and slow in the rooms

the pool area was great with an outside bar with a great selections for cocktails

a big complaint but there was a 10 euro tray charge for everything you ordered from room service - even a bottle of water but to be fair they said you could pick it up to avoid the

the breakfast was delicious and with a grrat variety the massage was very good very calm and

great facilities for small kids and lovely setting

om service floor 7), graciano at reception, norberto in the restaurant and finally but no means

lounge bar was terrible, under staff and slow service, sometimes you had to wait 15min for drink and it

staff pool bar bed food and drinks

traditional bar drinks were excellent

nice views from the restaurant and the pool

the engenho velho solely because it is adults only - like most adults we are not travelling with kids; and do not enjoy being disturbed by them

breakfast was good and it was nice having it on the terrace, gazing at the ocean

the food is very tasty and freshly prepared but especially the breakfast would get very monotonous fast if you stay more than a few nights

the food they served was good, even though we got the same breakfast twice

generous but it would be nice to have more options for dinner (more than the cafe) and more for breakfast i

personal contact with the staff is only short and only during breakfast and dinner times for a couple seconds

we liked the fact that the breakfast and dinner were put out for us to eat when we wanted

hotel was amazing, pool inside, sauna

) but the pancakes, french toast, and other items at the hot bar were not very tasty

a 4-star hotel i was expecting to have wifi in the room

room: excellent breakfast: excellent location: excellent

the hotel has a small gym, an indoor swimming pool and sauna, and a terrace on the top for sunbathing

working wifi

town not too far, with a bar downstairs and mini supermarket not far away

small supermarket and bar on the ground floor

wifi should run 24 hours and should not be switched off during the evening/night

there is some bar downstairs,that is not working and the breakfast is made by the old man

the hotel staff was very nice, very friendly and helpful, the breakfast that were served there were very good

breakfast had meat, cheese, eggs, bread, cereal and milk

swiming pool and sauna was excellent!

we had also access to the pool but we did not go there as we prefered to walk on the bay

there was an honesty bar on the top floor which was well stocked and convenient

room service food while we quarantined waiting for test result

it's just a shame that the weather conditions prevented us from enjoying the lava pools

views from the room, comfy beds, nice spa area, great corona-concept, very nice and helpful

reception helpful and good room service

was nearly a 10 minutes walk to the sister hotel aqua natura bay where there was a really good gym and the indoors pool as well as a roof top infinity pool

room was clean, breakfast and dinner (vegetarian) was alright and staff was friendly

plenty of parking

the breakfast is plentiful, but quite boring in 4-5 days

excellent location, large parking lot, beautiful views, nice big hotel, good breakfast.

breakfast coffee - not good ud83dudc4e

in this property is also gym but its really small and running machine didnt work so if you want to do hard working prepare

surroundings, rooms, facilities, breakfast, pool

great value for money. awesome views from the pool

the continental breakfast could be also taken outside and included scrambled, fried or boiled eggs as well as fruit

breakfast was more than i'd expect at such an oasis

spa facilities are very good

the breakfast is good with many options

large indoor pool

we went on a couple of walks up the hill where there was a cute bar and shop, the hill was very very steep and beautiful

spa area is great, pool is big and heated (around 27c), sauna is clean

staff was super helpful and lovely, and the parking amenities were great

ever full, there is also public parking nearby), bathtub,

breakfast was another highlight with a very warm welcome from tania who was always is a great mood

there is even a parking garage under the hotel

really liked the rooms because i was able to access my kids

excellent spa facility and additional massage

breakfast was delicious and all staff members were friendly and helpful

there isn't a proper bar area to go to at the end of the evening

swimming pool could be warmer breakfast could be topped up more regularly and kept warm

incredible location, big room and excellent breakfast.

not at all touristy, wonderful breakfast that you could eat in or outside, delightful roof top pool and superb location

hotel itself was great - large, clean, updated rooms, great continental breakfast, and a rooftop pool and sunbathing area with a view

breakfast was excellent, including catering for my husband's gluten free needs

tasty breakfast with fresh fruit, freshly baked bread, pastries and more

hotel was set in the middle of the bustling village but was an oasis of calm and the rooftop pool was a fantastic place to relax after days out

the pool is really nice and the sitting area next to it the photo i added is from the restaurant

i also thought the rooms were very comfortable and clean and enjoyed the pool

the breakfast was very enjoyable with a nice overall selection of great quality food and even a bottle

hotel bar had great space but lacked something

we also loved the location (the town is very cute and scenic) and the daily happy hour at the bar with a view over the bay

that swimming due to stones and rocks should be very dangerous here, but you can use swimming pool

excellent breakfast, staff and accommodation. breathtaking view!

staff at the breakfast was a bit rude

breakfast was really amazing

sandy beach just as you exit the pool

they let me chill by the pool before my room was ready since i arrived earlier, they suggested places to see around and shop

think they should suggest more food speciality from the island for breakfast, like typical fruit etc

easy parking, calm pool area with drinks, no kids around

the price, cleanliness, hospitality, parking on property and good breakfast

no wifi in the room...but in the lobby and 1st floor bar is ok

cement pool stools

the pool bar should be also open longer than 17

wine, soft cold and hot drinks on help yourself service; rest of the drinks including cocktails bar service shuttle bus twice per day to funchal city centre if you go out for a day -u can ask for

staff were so friendly, food was great and the pool bar was just what we wanted. thank you!

the pool bar was above my expectations though

kids just loved it and i think staff as well

:) also just an idea for improvement - since it is family friendly hotel - they could make some kids playground area (outside and inside)

great gym, never seen a hotel gym with >100 kg in plates. amazing view from praia formosa cliff

everywhere very clean - room, lift, reception, spa

we enjoyed the breakfast spread and the kids had a great time at the indoor heated pool

the pool is not very big but there were no problems with free places

and the pool bar was excellent :-) underground parking free of charge

bar could do with some reorganisation, we found that it closed early for a few hours during the day

both breakfast and dinner were delicious, offering a wide variety of options to choose from

the pool bar did not open until towards the end of our

rich and delicious breakfast

the breakfast is excellent continental style with a la carte menu.

rridge, honey pancakes, etc

breakfast is excellent and the garden are beautiful

really solid hotel for what you have to pay. especially great breakfast.

tasty breakfast with a lot to choose out of

the service at the hotel's bar is also exceptional

our stay included breakfast which was the usual buffet, everything was freshly cooked, great choice

the room with an unexpected kitchen area, the balcony the great selection at breakfast, the pool, the outdoor area and the bar area

kids would have loved pancakes in 4 stay hotel

the food at the pool bar was really only snack menu and over priced

loved everything, but if we had to be critical, we would mention the small water glasses at breakfast

not a playground, jungle gym or water slide in sight

out 150ml)

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

the breakfast, saunas and indoor pool

breakfast very tasty - fresh fruit, vegetables, warm dishes as well

to the great facilities and breakfast, secure it in a firm place for being one of the best hotels in funchal

breakfast, the sauna in the basement, the balcony with sea view, the swimming pool on the top floor

we're already planning to come back next time to check out the swimming pool and spa

strong chlorine smell in the pool room

pool was amazing with stunning views and the food round the pool bar was nice too

there is no wifi at the pool and at breakfast room.

gym didn t have any weights and only a single resistance machine

loved the fresh papaya served at breakfast

the terrace and external pool were also amazing and the hotel also features a spa, inside pool, gym as well as other facilities

location, free transfer to funchal city center, really close to beaches and pool complex

the pools were small and gym equipment basic and tired. however there was a great steam room

we only had one lunch which was nice and served around the pool

the hotel has glorious views over the atlantic ocean and the bar on the terrace is a beautiful spot for meals and drinks - breakfast as the sun comes up,

breakfast was good with lots of choices

great breakfast and above all wonderful staff

the included buffet breakfast offered a great choice and also included portuguese custard tarts, pancakes, omelettes to

pool bar served good reasonably priced food

the gym was nice, the pools were large and, most importantly - clean and well maintained which cannot

room exceeded expectations, great location and pool on the rooftop. great breakfast buffet.

- we had partly-sea view room and there was a construction going

wifi was good also

good food. very nice spa facilities. great place.

washing dishes apparently is not part of room service

massage in spa was excellent and very good value

breakfast was very tasty

i must mention that the pools seemed clean and well-maintained which is quite important

facilities, free parking which is needed in funchal and you definitely need car on madeira island

bar by the pool

breakfast was varied and good as inclusive

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities before our flight

the pool is nice size and surroundings are clean

location, near the ocean and close to restaurants and shopping area; spacious rooms, very good breakfast, friendly staff, good offer for trips and adventures

about it is top class, from location, views, super professional staff to amazing food, great room service and spa

clean and well maintained outdoor swimming pool, breakfast fresh and delicious

golf cart still waiting for repairs

helpful staff, great breakfast, pool stayed open till late which was great as my kids didn’t want to get out

one night

the restaurant and bar team are commendable for their politeness and engaging personalities

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

pool, breakfast, dinner, spa, tennis court- superb

had two interconnecting rooms (for us and the kids) directly above the bar where concerts were held daily

was great: the room was spacious with a view to the pool and ocean, breakfast included a glass of the sparkling wine which was a great start of the day

we had lunch at the bar by the pool and it was excellent as well

pool and the pool bar are nice

clean rooms. nice pool and nice pool bar.

and breakfast selection was really nice with cooked breakfast and all breakfast staples

certainly a place for any kind of traveller alone a family a couple all round great and nice warm pool thanks guys you made my stay fantastic

especially helena at the pool bar excellent spa staff value for money very helpful manager who obviously wants his guests to

common areas are great, you can enjoy the pools, the tennis and the gym and the outside bar is also quite ok

we didnt have time to emjoy the pool and the gym, but all looks clean and great addition

indoor swimming pool

is actually outside (you need to get out from 1 of the hotels outside to go to the indoor pool), gym - which is located in another hotel (there are 3 dorisol hotels semi-connected)

the smell at the indoor swimming pool

room, pool

we liked the pool area and pool

the coffee at the breakfast is awful, don't used real milk

the gym area

food at the pool bar was good too

m, good breakfast)

really annoyed about this one) both pools are small and overrun with parents letting their kids do anything they wanted

what is extremely important, they have parking availability

i like the gym and pools

wifi wasn t great

there were several spa features

roof top bar opening hours could be extended

tea and coffee not replenished daily. no mini bar and drinks expensive to purchase.

lovely pool and leisure facilities, staff v helpful, good variety for breakfast

ly opens 5 - 6pm).

lovely gardens and pool area overlooking the atlantic and funchal

view, breakfast, staff, lounge / bar area, swimming pool, terrace, quiet

free wifi signal is a bit poor from rooms and i was on my data plan throughout the trip, but this was

gym should be open earlier. more available staff at pool bar in afternoon.

the spa would of been open, this place would of been fabulous

excellent hotel rooms modern breakfast great choice staff lovely

location, very friendly and helpful staff, lovely choice at breakfast buffet, wonderful rooftop bar, very clean and really comfortable beds, would definitely

decent size gym with all the essentials, sauna and steam room

the hotel has a rooftop bar with great views and live music

the gym is nice but small, they have a small but really hot sauna (95 celsius) and turkish bath without

breakfast was superb, huge choice and beautiful views over the ocean

comfortable room with amazing view . the breakfast and christmas dinner dinner were delicious

the view from our room was amazing, as were the pool facilities and access to the ocean for a swim

facility right by the ocean and a large swimming pool by the ocean

t all in a row) which was great, shade around

there are gym facilities and a big wellness spa

as for a 5* was expecting a more modern style and definitely for us a couple with no kids, a walk-in shower rather than a bathtub

the gym was also great and liked the sea diving experience

• great food choices on both breakfast and dinner

a very good breakfast buffet is offered in a restaurant that faces the ocean

the staff were amazing- could not do enough for you just really really nice from the cleaners, bar staff and the wonderful reception staff

hotel fantastic staff from reception to cleaners to restaurant and bar staff wonderful breakfast plenty of choice always being topped up

well kept communal spaces including a large outdoor pool, sunbeds, indoor pool, small gym and a rooftop terrace which was empty most days

the gym was a bit limited but hey things to allow you to work out

the same story with the gym: all the equipment was dirty and old, the running track works with interruptions, one day it

kitchen area was too small and was 'dated'.

great breakfast

the garden was lovely and the room was nice too swim pool lovely jacuzzi gym

the small kitchen would have been more utilized during cooler weather

smaller things - guys in the pool bar were bit bored and what makes me crazy was when i wanted to weight my luggage and the scale was

the spa and pool area was also amazing

upgrade was great but did not include extras such as free water and juices from room bar and use of upgraded breakfast in michelin restaurant

friendliness of staff cleanliness breakfast

was fantastic, with views of the ocean from the room and from the rose garden while eating breakfast

direct access to the sea was fantastic and the spa area was lovely

breakfast views from the avista restaurant are stunning

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

the menu of the main restaurant. breakfast was good, but the evening menu is not so good

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

breakfast at cliff bay was outstanding. overall our stay was very pleasant.

entertainment for small kids

room, lovely pools, nice food and entertainment (i loved the folklore dancers), polite staff, car parks

breakfast was a little limited - i would have preferred to have more fresh fruit and healthier

good size pool

bar and restaurant prices are high reception staff could be more welcoming and

closing of pools and gym way too early.

hotel is indeed legendary, fantastic location, impeccable facilities and the pool is just amazing

the pastries in the breakfast can be further improved.

breakfast,service,room and location were exceptional

we could choose the continental breakfast room service, or a sumptuous spread down by the pool

we ordered some room service and the food was delicious and not expensive

saline heated indoor pool

loved this hotel - it has an old style charm to it, room was very spacious, meticulously clean with a view of the beautiful gardens

excellent very ful breakfast

the quality of food and its presentation is superb, so much so that we ate in the restaurant all bar 3 nights

we wanted to order room service food at 9pm

is until 9) because we went for the sunset which is at 8:30, but we

e of the reasons for booking it) - apparently this was due to recognising prior

breakfasts, additionally, great idea when you can decide when room service need to replace your towels, and when you skip day, money will come back to you, free

the breakfast and room service offerings are absolutely delicious, with a wide variety of gourmet options to satisfy

the bed was a bit hard. very hot and bad air in the gym.

were eating in savoy - very recommended, prices the same) - towels with huge hols - wifi cover only in the bulging, no in balcony or zero floor swimming pool area bu overall we really

pools were wonderful, food excellent

the pools are not heated and it is not very child friendly with kids not allowed in certain pools, e

from reception to dining to pool and room service, staff were amazingly welcoming and helpful

the pool area is beautiful and the rooms were really comfortable also

breakfast had a wide selection to put on ones plate

breakfast doesn't start until 7:30am - not great if you have to be up for a 9am flight...

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

the room was great, the staff was very friendly and welcoming the breakfast was excellent

ze, equipment, great terrace with an amazing view), great service

the gym is serene & you are looking out at beautiful green foliage - transporting you to somewhere else

facilities, spa, pools, breakfast

the kids club wasn’t very good

no kids allowed did wine tasting - brilliant

be seen as an opportunity to connect with those who are next to you, we would have liked to have wifi access in the suite

sea views, kitchen in the room, great variety at breakfast, access to pool and rooftop bar

the rooftop pool bar closed at 7 pm ????

even if the gym looks a little small, it is equipped with modern gym machines

not enough umbrellas round pool, very cramped at breakfast

variety of breakfast, nice location, free parking, scenic view from the balconies

however the hotel has its own restaurant which is handy and an over the bridge pool, with kids facility

perhaps the breakfast could have more variety, day to day.

excellent hotel. magnificent breakfast. luxurious large seawater pool.

staff very friendly and helpful great wifi

good breakfast. good location

occasional internet unavailability in room over wifi (but happen one time only) (+)all was great except wifi not working on roof top (-)wifi not working on roof top (-) wifi speed is terrible slow and signals don't reach bedside (+)for a 5* hotel by having a pool, jacuzzi, excellent view over funchal, nice gardens, a casino, wifi in the rooms, and free breakfast thrown in (-) in addtion, the parking was hard to find in a 5 stars hotel breakfast was the same everyday wifi was not working (+)bed comfy, breakfast abundant and varied, beautiful views, wifi good (-)wifi not working per times (-)wifi persistently dropping out, weak air conditioning (+) staff, free wifi, room, bed, walking around the facility, etc were all good to excellent (-)poor wifi noise from other guests in night

well every day, we could tell that some days it was not hoovered, tissues weren t refilled, room service dishes weren t taken away

staff was so friendly, not sure how the staff found out it was my birthday but room service of champaign was sent

were no tea and coffee making facilities in our room and getting room service was difficult using the phone

terrace pool and bar area really make it stand out

wifi signal in our room was poor, but the hotel did provide us with a wireless router that solved

pool was a touch cold for our preference

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

you have free parking, amazing full breakfast and a lovely pool deck looking over to

free parking on hotel site

in front of the gardens, bedroom is spacious with large bathroom, panoramic balcony, nice breakfast, vintage interesting elegant building, restaurant is charming

comfortable bed, quiet location that was in a beautiful setting in nature, breakfast was good, parking was

good quiet bar and dining available if you want to stay in the hotel for the evening

special praise goes to norberto, who is responsible for the bar and restaurant

the bed was very confortable, the view was amazing and the pool is really cool!

friendly helpful staff, comfortable quiet room, nice breakfast.

especially pool, breakfast, location

the wifi is very reliable, which was important to me as i had to work a bit here and there

d there was quiet a few of us) the pool area

you can have coffee or food there and swim in the pool if you want

beautiful room and bathroom. lovely pool area. very helpful staff.

wifi worked fine

friendly staff, great roof bar view, especially in the night

even had a pool and seating on the roof

mini bar was broken, the soundproofing is not up to scratch as we could clearly hear the people next

enjoyed our stay very much , great breakfast and super dinner

beautiful view . excellent breakfast. helpful staff

the hotel restaurant is great, and amazing breakfast interior design felt fresh and tasteful free parking

the spa was wonderful as well as the pool

close to the town center, beautiful room, friendly staff, great breakfast

located hotel in funchal friendly, efficient staff quiet comfortable rooms excellent breakfast

parking is not just in front of it, but 5 minutes walking from that, but it s not that bad.

great variety for breakfast ! someone s always at the desk 24/7. very spacious room.

central location. roof terrace with awesame view, go there after breakfast.

for example, the hostel does not offer laundry service anymore

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

clean bathroom, rooms are big enough for two people,with international channels and good wifi

ich is a shame considering most people come to madeira for hiking) and i

wifi, loud cleaning, lack of personal space

breakfast is basic but does the job, the hotel has a restaurant where you can get more stuff

was good that the breakfast was included in price but in general we were not extremely satisfied with it since there

super early check in (thanks again

breakfast was simple but did the job. location is excellent. the room was plenty big enough.

could recommend bolero on str 31 janeiro, bar revolution, venda velha and

the breakfast was disappointing

the breakfast is very basic. no eggs. but with fresh fruits. so a fine start of the day.

location; shop under; breakfast; staff;

friendly staff, spacious room, nice breakfast and good location.

great location. good breakfast. fantastic value for money

great buffet breakfast, piano and pool table

check-out to leave out suitcases at the reception and we also appreciated being able to use the pool in the afternoon on our check-out day, amazing

the general vibe in the restaurant part and bar was

hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming pool - comfortable bed - close to pingo doce and the city

hotel bar looked good too

great staff beautiful view good food good pool and clean

thing was clean and well maintained, staff was friendly and very helpful ,breakfast was plentiful and delicious no complaints

clean, comfortable, friendly, well located, nice pool and bar. excellent breakfast

city centre location was fantastic and the rooftop bar with pool was a great find - perfect for some chill time after exploring

staff very professional & helpful esp pedro & allowed us a late check out which ment a lot to accommodate our flight