the pool ( indoor ) has huge windows panels with a again a viewto die for

restaurant is just ok and the bar closes at 7pm.

weak wifi in the room

staffs are helpful kids enjoyed spa and pool

the views are amazing! the rooms are comfortable and decent size! good car parking

in front with bus stop (81 number from funchal) or if needed car parking

parking at the top is difficult, but it is possible to park a bit lower down and walk 40 meters

apartment was pretty big, comfortables beds, nice view and tarrace, well equipped kitchen and great bathroom

there was two large beds and one small bed, the kitchen was in the same room, and also there was a private

kitchen, lounge area very comfortable

good parking

wifi coverage in the pool area, pool bar was closed until afternoon, bad coffee for the

pool bar could open a little later into the evening,,,showers a little dated..

the views were spectacular, the enjoyed the sauna and the pool, the breakfast was also ok and the staff was

there is even a parking garage under the hotel

the garden is amazing, swimming pool as well, the food was just awesome and the staff was wonderful

spa area is great, pool is big and heated (around 27c), sauna is clean

great spa area: pool, sauna,

the breakfast is good with many options

in gym nothing have worked and reception had no idea how to switch on anything so i had to google

hotel itself was great - large, clean, updated rooms, great continental breakfast, and a rooftop pool and

the hotel itself was great - large, clean, updated rooms, great continental breakfast, and a rooftop pool and

staff were so lovely, and there were some cute details like a welcome drink and a gorgeous buffet breakfast

property has been remodeled is beautiful and very comfortable serene environment top by the pool was

decorations, staff, breakfast

people repairing their boats, kids are playing football on the dock etc

excellent food, lunch was very good and breakfast was excellent

restaurant staff provide very good service and rooftop pool is perfect for a hot day

the breakfast was very enjoyable with a nice overall selection of great quality food and even a bottle

great view from the room, very nice breakfast and very friendly staff

at the breakfast buffet the hot selection was barely warm.

great breakfast

the breakfast is ample, restaurant and bar snacks all reasonably priced and good quality

the parking spaces could also be better esspecially when they have events they dont care about their

staff was nice, breakfast is delicious

there is a large and very clean outdoor swimming pool with a sun deck and a snack bar next to the pool which

the pillows weren t the most comfortable, and breakfast could offer a bit more variety

excellent service staff so friendly and helpful large rooms lovely gardens/pool excellent breakfast and dinner

courtesy shuttle service to funchal city center (according to schedule times only).

rooms, beautiful faded beauty of the gardens, quiet, good food for breakfast, dining and in the pool bar, pleasant

the hotel was very careful to our needs and also sent us to a delicious and generous breakfast when we checked

they went out of their way to be helpful - even opening up the gym at 7am for me so i could do an hour before

easy access to funchal through shuttle and local taxis

bed, enough room for two to work (2 desks in junior suite) as we were on workation, great wifi beautiful pool

ample parking

we enjoyed the breakfast as well, very nice selection of available food

staff at the breakfast was a bit rude

room service menu not great either

nice swimming pool right next to the beach (smooth black sand), lovely sea view, clean and relatively modern

breakfast was really amazing

you can see the sunrise from the terrace of the restaurant, while you are having a really great breakfast with

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

the jacuzzi wasn't working, there was no one to man the bar in the indoor pool area

wifi in the rooms extremely slow (even for e-mail) breakfast and food average a little understaffed

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

the breakfast was incredible, you would not need lunch after the amount they served

the staff, the breakfast, the location, the free parking and beach towels, the everiday cleaning and the views

only ate breakfast but they had a big variety of food

the restaurant was outstanding and breakfast was a real feast

i would of been nice to use the pool but it was to cold

were very nice room had a lovely view and was quiet except for first night with wind no big deal breakfast was

the spa was wonderful as well as the pool

spa was very pleasant and relaxing

always parking across the road

very nice property! clean spacious rooms. breakfast was excellent.

wine, soft cold and hot drinks on help yourself service; rest of the drinks including cocktails bar service

the spa area is serene

outside pool and bar was so much fun and great options for drinks

everything (except the pool bar and tables there) is spotless clean and most of the waiters from the restaurants

kids club was very entertaining

our room was fantastic! the pool was amazing, the location and facilities!

very relaxing, same for the breakfast

the breakfast had so many choices to choose from and the staff

we also ordered room service and the food was amazing and well-priced

things were given to laundry for cleaning, but white shirts became yellowish

mostly as a central location to plan day trips, which worked out well with a rental car and free parking

the spa needs improvement

staff very welcoming (gay couple) superb facilities including rooftop swimming pool room was spacious and well

loved that the parking was for free and that we got a free room upgrade

option for some refreshments on arrival in the room, the pool facilities, live piano on the evenings during

issue with wifi

the wifi was having issues but overall was good

very good and rich breakfast , nice, frendly staff, very clean rooms

laundry wash prices were high

nice hotel with good swimming pool and gym facility.

gym is not great (only a few cardio machines and on the first floor landing (so no separate room)

not heated, very outdated property, no room service or access to food outside of meal times

swimming pool very nice, in case it is crowded or full of children you can always go to the ocean just

very good breakfast exelent location

the pool area was spotless.

comfortable room, all the facilities we wanted, great gym and indoor pool

really good breakfast with plenty of options

breakfast, clean pool and rest area, reasonable prices for lunch, great views from the rooftop area with sun

lovely pool and leisure facilities, staff v helpful, good variety for breakfast

would have liked gym to be open at 7am

hotel, excellent and very helpful staff, outstanding bar staff, located close to the city center, well equipped

lovely hotel and amazing staff, especially the bar staff

the wifi was good, the room was great, clean, and it was 2 km from the city center

good breakfast, good size room, comfortable beds, very polite and helpful staff

pool was a great bonus, open to the outside

terrace, outdoor pool / indoor pool, window view, close to the ocean, daily room cleaning, helpful staff

breakfast was absolutely fantastic and facilitated our intolerances (gluten and diary)

we could not find the spot in spa even though we booked it before.

to ask blue towels twice before we get them - they didn t have enough of them, was waiting for laundry to

place and other rooms are super clean, there was never a lack of hot water in the shower, the breakfast buffet

kitchenette not very well equipped: very bad cutting knife, no kitchen

the mixer tap in the kitchenette was plumbed the wrong way round so hot flowed cold and vice versa

kitchen furnituure was definetily out of repair

it was lovely packet in the kitchen, there was even a thermos with hot coffee when we came home late at night

room, few utensils in kitchen

wifi very quick, good speed

relaxed atmosphere at breakfast--loved the pastries & the walnut & raisin bread was a real treat

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

pool fantastic and views

location - 10 minutes from the coastline, rooftop breakfast with a view

and we could put the kids to bed, and relax in the lounge

the view. wifi in the room.

the gym could be slightly more modern with a sound system that you can connect your phone too, however

we enjoyed the breakfast spread and the kids had a great time at the indoor heated pool

good breakfast buffet, plenty of choice

needs a little update and maybe some sponges in the kitchen but the rest was amazing!

wifi not in the room but this got us off our phones for a change

was at the end of the corridor just by the domestic room where they kept passing through with the laundry service

pool and the the terrace bar were lovely and it was well located to access funchal

the studio was fully equipped and made our stay cosy - had a lot of useful kitchen tools, microwave, kettle,

good wifi

breakfast for adults, although my little son missed more variety for kids

indoor pool, as well as outdoor

wifi worked well

rooms nearby, spa and pool facilities good, as was breakfast

both the rooftop terrace and the ground level terrace are great for relaxing and suntanning; the pools are not

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

spa area was also quite dirty at times

the breakfast, saunas and indoor pool

the breakfast was delicious, offering a wide variety from bacon and eggs to cereal and fresh fruit (the

washing dishes apparently is not part of room service (cause people stay at hotels to wash dishes) we were

wifi is good. room is big, spacious and well equipped.

there is a bar and even few restaurants inside the hotel

the room was spacious, the wifi was very fast

reception staff were very helpful & bar staff too, taxis booked when needed & ice for the room when requested

the view from the balcony! and the rooftop bar has an excellent view as well!

pool was clean and great temperature and staff were very helpful when

and outdoor swimming pools were great, there is also well equiped gym, jacuzzi, everything for free

spa area had good showers as well

the facilities (gym, good breakfast)

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

additionally the breakfast had plenty of options

room, lovely pools, nice food and entertainment (i loved the folklore dancers), polite staff, car parks

box - beautiful gardens well tended, fabulous floral scents in the warm evenings, generous breakfasts, prompt

heated outdoor pool. pool bar closed

the gym equipment is very tired and needs updating.

pool temperature

the restaurant and bar team are commendable for their politeness and engaging personalities

free parking, nice breakfast and dinner

sliding doors to terraces = dangerous for the kids)

lack of staff at the bar of the 4th floor

the fried eggs, even when just delivered from the kitchen were cool to cold

older kids should be allowed to enter the pool on the 16th floor

hotel is super clean and very family friendly with lots of lovely restaurants and wonderful room service options

fantastic hotel with everything you need. the pool was great and the staff were excellent

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

the staff was really friendly and helpful. parking was accessible. property was clean

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

great that they have washing and drying laundry service ( no folding) which was helpful and i used it twice

the shared bathroom and kitchen are really good and the space outside is really nice for having a drink at the

was perfect, room was spacious, kitchen well equipped, everything was very clean, the stuff was very helpful

didn't like being charged 5 room service, to deliver a bucket of ice & 2 champagne glasses to our room

pool area with a really amazing view and exceptionally good cocktails

but not to be convenient for users if your computer has virus/firewall protection, connection to wifi could be

swimming pool at the top of the hotel with a nice bar area

all the staff were superb and very polite, especially up on the rooftop bar and at the spa

they didnt want to open the kids club, which was closed during our stay

diogo and the team are amazing, doing a great job entertaining the guest with portugues classes, kids club,

spa facilities were great and we used them most days

breakfast was excellent. catered for all tastes. well presented and ample food.

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

happy hour for cocktails in the bar between 6 and 7pm offered 2 for 1, which meant that a 14 euro bill became

close to main attractions, comfort & quietness of room, breakfast options, bar, roof top pool & bar

shower drain was clogged and room service didn't take care of that

clothing iron available which was shocking and frustrating since we arrived after the laundry service closed

although the pool was smalll it was great for swimming a few lengths and cooling off

wifi not secure

laundry service very expensive, nowhere to dry clothes after rain or a hand wash

babycamera not working with wifi in room.

minor issue was no spa staff on site for treatments, but could ring to arrange

deck bar beside the swimming pool was extremely expensive and unfortunately meant we didn't stay on site

no parking. can't get drinking water after kitchen and bar are closed.

was amazing, breakfast really good and bar snacks excellent

even had a pool and seating on the roof

breakfast options, parking limited need to book

wifi a bit iffy in room, good strength but failed to connect most of the time

loved this hotel food very good reception staff amazing pool staff amazing

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the breakfast was nice and the spa treatment was amazing

favourite was taberna madeira, a fantastic local restaurant in the old town with a great cocktail bar opposite

the pool has great views, the rooms were comfortable and the breakfast had a huge selection

quality of food in room service and in-room breakfast is very average

nothing special, except maybe the variety of food on breakfast.

but by far the worst was having to wear earplugs every night due to the loudness of guests in the bar straight

breakfast and view

the pool area was amazing over looking the water

reasonable sized gym

breakfast bar was well above expectations

service, the complimentary fruit and backing goods everyday, the bar with live music, the location with a lot

pool and bar areas very nice with nightly entertainment

wifi connection was not great

the breakfast spread was so good that we thought it must cost extra. but it didn't.

the room service was everyday which was very nice

located, great sea views, wonderful breakfast, helpful staff

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

certainly a place for any kind of traveller alone a family a couple all round great and nice warm pool thanks

great facilities, amazing breakfast, fantastic garden

), and the bathroom a good size, the kitchenette was useful to make the odd cup of tea/coffee

the small kitchen would have been more utilized during cooler weather

pool, breakfast

wifi kept going off in my room

from the number of pools, to the facilities that you can use (crazy golf, tennis, table tennis, spa), to the

breakfast is amazing lots of different choices and beautiful seating, the kindest staff

the children loved the pools and the kids club

between the pool and kids outdoor playground, indoor activity center, and mini golf area the toddler was

we had lunch at the bar by the pool and it was excellent as well

the walk was a pretty one, down a wide avenue past the casino and a gorgeous garden with a multitude of flowers

liked that they had a pool for kids and that the pools were with salted water from the ocean

balcony no iron( they have laundry but at a very expensive price) mattress hard as a rock pillows terrible staff

two pools, one adjacent to the sea, lovely choice of restaurants, lovely family feel, very easy parking

breakfast was great and the restaurant terrace is romantic and beautiful

great location, friendly staff, hygienic and also nice breakfast buffet

food at the pool bar was good too

we had access to the gym and pool and the room was welll-equipped with a tv, hair dryer, mini-fridge and a

location was good, near shops, restaurants, laundry mat and 3 mini grocery stores

clean rooms, delicious breakfast, friendly staff all over the hotel

gym very poor. old hotel, not antique, and there is a difference between those two

not that keen on the music played by the pianist in the bar .

parking at the hotel, whose space is quite confined, was no problem because a member of staff was

breakfast,service,room and location were exceptional

closing of pools and gym way too early.

being able to sit outside beside the pool is very nice

i faced ac and wifi problem

the pool area was well laid out

the suite rooms have a separate kitchen and there is room service available so private dining on the terrace

smell of cooking (room had a kitchen facility) being in the room or coming from some other room.

were no tea and coffee making facilities in our room and getting room service was difficult using the phone

great breakfast

no room service menu in room, among many other minor annoyances

wifi persistently dropping out, weak air conditioning

people smoking in the rooms and around the swimming pool.

my room was doors to other room.and there was creaming kids in morning.

plates, pots and cutlery include good quality cable flat tv, sofa, chairs, comfortable beds and room service,

didn't sow were is wifi password in room, we went to reception to get the passvord

far the biggest issue was the cleanliness of laundry

more extensive room service menu and menu in

we liked everything although the gym was pretty warm. it didn t stop us using it however!

it was an absolutely lovely breakfast served by commited personel.

in the pool we quickly went to get warm in jacuzzi but the stuff took us out as it was for 16+ kids, so we were

to the seaside walking path the family room we live in is big enough for our two adults and two kids although

in the pool we quickly went to get warm in jacuzzi but the stuff took us out as it was for 16+ kids, so we were

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

and corridors was a bit outdated, when compared to the very modern style of the back building pool for instance

pool area was nice

wifi was atrocious

wifi was operational but not strong

the views, the pool, the staff, it was all good :)

room service is a great option

we had to get someone to the room to troubleshoot the broken ac unit and wifi that would not hold connection

i'm also a very fussy breakfast eater and the breakfast at the hotel was very well laid out with plenty of very

the breakfast selection, the pool

breakfast views from the avista restaurant are stunning

we spent hours at the infinity pool and jacuzzi

everything! especially the pool!

the infinity pool is amazing

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast,

the cooked breakfast could have been hotter.

the breakfast was outstanding

nothing to dislike. the wifi speed could be a bit better, but that was no issue for me.

everything and adults only option is a blessing.

breakfast, fantastic see view from the terras and our room

wifi

based milk, just cornflakes ( it would be nice to have oats and some chocolate cereals for the kids), nothing

now wifi in roo.lm.

rooms are nice and clean, beds are comfortable, rooms with tv and wifi

wifi signal was really low in the room but to compensate the tv channel selection was impressive

the room - spacious, quiet, spotlessly clean, with great wifi

our room was very clean; the beds were comfortable and the wifi worked perfectly

localisation laundry service good deal

not the other as it was facing only one way and could not be adjusted really really need a little bar fridge or

decent wifi connection

terrible room service, stone cold and a one hour wait

no wifi in the room ...

dining they prepare a birthday surprise for me, with a cake, candle, sweets and juices for our kids and champagne

lovely hotel and perfect for families with young kids

large family room with a separate room for the kids was terrific

parking is not just in front of it, but 5 minutes walking from that, but it s not that bad.

parking is limited, there was no availability

we had to leave at 8:00 by taxi (was ordered by the staff) and asked for a bit early breakfast

the host had breakfast ready for us earlier due to our early flight. extremely accommodating.

free parking (pre book) was a bonus but a little far away to be trundling cases along the cobbles

great location. good breakfast. fantastic value for money

heater, wifi not working which is important for next bookings and check inns, no shampoo or something like

wifi was awful

the breakfast is very basic. no eggs. but with fresh fruits. so a fine start of the day.

was only one plug socket in the room and unfortunately, there is no wifi in the bedrooms, only on the 1st floor

the breakfast buffet in the rose garden was exceptional especially the fresh fruit (including local

excellent service, great views, amazing rooms, spa and pools are great.

our son (18mo) enjoyed the kids playrooms

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

hard to find anything but what can be improved, definitely the breakfast option you get at your room when you

staff, rooftop swimming pool, wifi

the pool is cold and usually filled with kids - even in the jacuzzi where there's a warning explicitly saying

wifi is super fast

especially pool, breakfast, location

lovely sun bathing and pool area and for the fitness afficianados lots of gym equipment in the open sir

was as if they hated their jobs, we ordered room service and she was crazy rude, i actually laughed because it

gym next to bedrooms so disturbed guests

was modern with new facilities rooftop pool free mini bar exceptional service welcome chocolates

breakfast was excellent and all the stuff is amazing

top pool and bar was excellent superb location right in the heart of the old town staff were so helpful and

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming

roof top pool was great and the rooms were very clean and very comfortable

very helpful staff. comfy beds. drinks delivered to the pool from a phone call. just brilliant

not a lot. coffee at breakfast a bit better?

plenty of choice fruit also available, large dining room swimming pool on roof fair size with bar available

we were happy with the room service as well

was wonderful apart from the noice of the dogs barking constantly until 2am every morning

wifi was ok - just about ok but definitely not great.

wifi in my room wasn't the best i get a little concious eating alone, i would loved to have been

didn t get to use the pool because the weather was not so good but the roof top bar was lovely

facilities - great pool and you can jump into the ocean from the back of the hotel

the cleaning and the room service was superb

the water on the outdoor pool is at a perfect temperature and the pool flooring is non-slippery, fabulous for

would have to try very hard to find something negative, but one point is, the parking is a bit on the expensive

very good buffet breakfast

breakfast out on the veranda was plentiful, tasty, with a beautiful view

kitchen was a great addition to the room, showers were wonderful and the beds were comfy best thing

or at least combined, i would ask for a warm kitchen, but cold things and drinks could be buffet style

the hotel is very pet-friendly - our little django loved it

location to various interesting places on the island, free private parking, high-quality wifi, fragrant white

good breakfast

this hotel also has a indoor pool and a gym

breakfast was brilliant with a beautiful conservatory to relax and eat in

is only one issue and that is in the early evening if you wish to sit outside at the captains bar where you are

the wifi as above very poor

room was clean, breakfast and dinner (vegetarian) was alright and staff was friendly

plenty of parking

the breakfast is plentiful, but quite boring in 4-5 days

parking spot is big and free for guests

the breakfast was excellent

surroundings, rooms, facilities, breakfast, pool

private parking available and an incredible attention to details make this place different from anything

place was so quiet we practically had it to ourselves, they brought breakfast up, the bath in the room, infinity

it was also a good spot to work as well, since the room had a desk and good wifi signal

4 parking spaces in the parking area, if you go for dinner late you might lose it and need to park in

food excellent both dinner and breakfast

pool was really nice and the overall atmosphere in this country estate is very relaxing and quiet

fruit, croissants & good selection of madeiran food for breakfast

shuttle service to

lovely walks across and around the property and golf

great view, good restaurant, good breakfast, good and kind representatives, nearby golf course

the food ridiculous breakfast bread and fruit no hotel meal for 4 star hotel strange

offer things like parking without reservation, and even when they know they do not have space, the lying thiefs

plenty of space to relax by the pool and the garden next to it

the restaurant is great for breakfast and dinner, and we loved the pool with this magnificient view

much, really, maybe the croissants weren't up to par with the rest of the super breakfast

breakfast, served in a panoramic room, is plentiful, with hot and cold food for any taste and you

the hotel smell was pungent. our kitchen was 'out of order'. the pool was extra-mini.

parking, no wifi in the room, loud (karoke bar or sth at the ground floor in the same building, just below the

parking, no wifi in the room, loud (karoke bar or sth at the ground floor in the same building, just below the

learning from previous reviews regarding breakfast choice and table clearing, found both problems fully rectified

at all (the extra door to next room was surprising and didn't help with soundproofing) also no kitchen utensils

there is no wi fe in a room only at reception and bar area

small kitchen doesnt have tools to clean used dishes.

breakfast is fine, plenty of food to choose from

the pool is a

breakfast was nice

the facilities were top-notch the pool was wonderfully refreshing, and the poolside bar served some of the

apartment was spacious, well laid out, with full kitchen facilities, kitchen appliances, oven and hob (if required

is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable,

excellent complimentary breakfast and complimentary bottle of house wine included with our stay, not to be out

maybe bit more choice of breakfast options

the hotel's sea view bar is amazing and the staff is friendly

about the local markets in this area, offered me a map and indicated some relevant places (shops, laundry in

wifi in the unit

much everything; nice location by the sea, own beach , many restaurants, a lounge bar, great gym, indoor

at the coast is incredible and due to the fact that its an adults hotel it was very quiet at the pool area and

amazing views, amazing staff, amazing food. sauna and spa not to be missed!

everything adults only nice pool perfect gym with classes

breakfast has a lot of variety and it is delicious

location, breakfast, design, layout

free sauna, free yoga classes (make sure to book early), gym, pool

great facilities (gym/swimming pool) and fabulous breakfast with plenty of choice (including for vegetarians)

the restaurant and bar overlooking this area were amazing and a great place to unwind after a day in the sun

great facilities: sauna, pool, gym and sea facilities

the first one, in the bathroom and kitchen, the second one, the bathroom, the third one, in the fridge

small kitchen which is big enough to prepare breakfast and a small dinner

numerous restaurants around also but none as close as there own lovely garden /restaurant with a bar all the

great stuff and breakfast. clean room with nice view.

kids shouting and screaming all evening/night) and all three rooms had ant infestations