pool bar could open a little later into the evening,,,showers a little dated..

very good breakfast.

staff was super helpful and lovely, and the parking amenities were great

t covered) at the entrance

breakfast and service was outstanding

rooftop pool and breakfast

decorations, staff, breakfast

hotel itself was great - large, clean, updated rooms, great continental breakfast, and a rooftop pool and sunbathing area with a view

the hotel is kept very clean and the staff are very friendly, the roof top pool is fantastic and i would recommend to anyone to stay here

not at all touristy, wonderful breakfast that you could eat in or outside, delightful roof top pool and superb location

we also loved the location (the town is very cute and scenic) and the daily happy hour at the bar with a view over the bay

the breakfast was very enjoyable with a nice overall selection of great quality food and even a bottle

staff were wonderful both at the reception and in the bar and restaurants

the bar and restaurant manager made the stay even better i found him to be helpful and friendly, he is

breakfast was good and eating outside was a lovely way to start the day

free wifi and parasols around the pool

staff at the breakfast was a bit rude

the pool has perfect water temperature

nice swimming pool right next to the beach

enjoyable outdoor pool with bar

spa area is great, pool is big and heated (around 27c), sauna is clean

the breakfast was superb, with many interesting options and copious quantities

had to go to the dining room to get a bar tender and the game room could have been a bit warmer

the swimming pool is large and with good temperature

very good breakfast with great diversity

can’t fault this place. nice pool, nice room, great breakfast. friendly staff

walk to funchal city center and to camera de lobos - perfect size of the hotel - no crowds at the breakfast or at the pool - amazing ocean view from the balcony - tasty breakfasts - friendly hotel

hotel is bit outdated but clean .breakfast was really good.

keen staff, clean and beautiful lobby very reasonably priced bar and restaurant, nice view from

the room was clean and tidied up every day, the breakfast was delicious

staff variety of food available snackbar spa and indoor pool

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

bar area was the only downside for us

the pool bar was above my expectations though

the spa can be improved

breakfast was great, rooms clean and modern

nice swimming pool, sauna ,steam room and gym room

-) daily room service

location, staff, breakfast, spa comfy beds and black out curtains

hotel is clean, room service is doing a great daily job to keep the room tidy

love the buffet breakfast at the hardin ajuda hotel

indoor and outdoor swimming pools, spa facilities, great choice for breakfast, good size rooms, view from the room, brilliant value for money, fridge,

the breakfast is excellent continental style with a la carte menu.

rich and delicious breakfast

breakfast is excellent and the garden are beautiful

the gym is antiquated

it was so cold, the kids couldn't use it at all

bar could do with some reorganisation, we found that it closed early for a few hours during the day

both breakfast and dinner were delicious, offering a wide variety of options to choose from

great room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training equipment; the best

inside pool with sauna open all day,very good and in connection to outside pool area

the breakfast was really nice and the area was a nice area too

good location,superb breakfast,excellent bar staff,& the happy hour was really enjoyed.

were upgraded to a suite which was a bonus, pool area was great with shaded areas if you needed them and umbrellas for hire at a reasonable 1

nice pools! the kids loved it!

the only think could be changed - indoor pool opening hours - for us 9 a

really loved the breakfast included, i would say this was the best part

i didn’t like the coffee at breakfast — it had way too much sugar — but these are minor details

breakfast, the sauna in the basement, the balcony with sea view, the swimming pool on the top floor

spa could’ve been better. water overflow from indoor pool made floor slippery at times

loved everything, but if we had to be critical, we would mention the small water glasses at breakfast

the hotel shuttle bus has very limited schedule but public buses are frequent and convenient, so there's an

excellent breakfast, good pool and bar facilities for casual eating.

good breakfast!

shuttle bus system to funchal worked very well but you do need to book in advance both ways

wifi connection was not great

breakfast bar was well above expectations

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier; the long breakfast coffee

massive breakfast too

everything lovely pool and bar areas with great views

gave us great tips for how to plan to see the sites for the duration of our stay good wifi reception throughout hotel very cool that they have a handler with a bird of prey to keep

d we had four children but

the gym was poorly equipped

is very small, and always english breakfast is very poor, i realize that in this context of a gym it is difficult, but it could be a little

pool area, spa and gym

transfer to the city center, swimming pools, sun beds i also spent one evening in the lobby bar enjoying live music

st enough - i had to reconnect a couple of times but usually quite stable)

wifi is good. room is big, spacious and well equipped.

the breakfast was sensational with loads of offer

the breakfast, the pool area

breakfast was good with lots of choices

only small complaint was often no staff at pool bar and no snacks served after 3pm.

the staff was very friendly and service-oriented, especially in the pool bar and the reception

get the chance to get ordinary coffee or real espresso, not just the nes-coffee machine, at the breakfast

could not have been better, staff so polite and friendly, good choice of food at the breakfast bar , nice and easy excess to the pool, not too noisy with night entertainmen but still tropical,

issue with wifi

pool bar available with food lunchtime selections

en out), squas, tennis, sauna, gym etc

the complimentary shuttle connecting with the centre of funchal is very convenient

free parking in the area.

the outdoor pool area and bar was a great place to relax

the spa was lovely, but needed some maintenance.

i thought the reception area and bar area near the reception were soul less. let the hotel down

sea view from the room - gym very well equipped - breakfast incredibly rich and various - personnel at the reception very

the staff was very helpful in taking care of our luggage and giving us access to the gym facility to

is huge with wonderful sea view, kitchen with all equipment needed, breakfast is simple, but tasty

one night

wasn't very varied, but very fresh and tasty); availability of parking and playground for kids; good location - near to bus stops

loved the pool and bar area

the wifi connection is not good at all in the

we had lunch at the bar by the pool and it was excellent as well

lovely pool bar serving great food during the lunchtime period

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

there was live music every night just under our balcony which made it hard for the kids to sleep

from the number of pools, to the facilities that you can use

pool was big and the bar makes most delicious cocktails

the breakfast buffet provided a selection of cereals, yoghurt, fresh fruit, cheeses, bakery items, full

beautiful view, excellent breakfast and very pleasant staff.

located, great sea views, wonderful breakfast, helpful staff

great bar by the pool

a lovely place, very tranquil..restful. breakfast was excellent.

we practically had it to ourselves, they brought breakfast up, the bath in the room, infinity pool and view from the hot tub was to die for

the property has the second area down the road with gym and kitchen

the pool was cold! then again, we did go in january :)

is an amazing environment feeling like you are in the spa, with a great pool and jacuzzi, and a beautiful sunset view

we enjoyed the concert at the bar

the prices at the pool bar are quite high.

would be better if the hotel reception was separate from the spa and pool reception

swiming pool was nice and the bar

the smell at the indoor swimming pool

everthing i love the pool

great location, friendly staff, hygienic and also nice breakfast buffet

occasional problems to find staff at the pool/lobby bars, pool not heated.

i particularly enjoyed the swimming pool at this property, and the rooftop pool's stunning views added a fantastic dimension to my

bar on the reception floor never seemed to be open and the gym only had 4 items in it, there was no air con and the running machine wasnt working so was abit

fab indoor pool, gym arc facilities

i like the gym and pools

and outdoor swimming pools were great, there is also well equiped gym, jacuzzi, everything for free

parking space

imming pool, gym, etc) are

highlight, roof terrace with jacuzzi, bar and sultans

staff were very nice and accommodated us with an early breakfast so we could do pr1 for sunrise

the spa was lovely, and the breakfast had so many delicious options

often both the pool bar and the inside bar were left unattended

the breakfast is very rich so everyone can find something delicious for their taste

valley, this hotel has an incredibile view on mountains, you can see it from your room, from the spa area and from the restaurant

not a cosy bar for evening

great views, breakfast and facilities.

the spa was very cosy and provided needed relaxation after all the hikes in madeira

was absolutely amazing, dinner at the restorant was deliciuos - must visit, breakfast, room & spa was lovely

great location with many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch the sunset

facilities and gym all up to scratch, couldn’t ask for anymore

i made use of the pool and spa facilities which was an added bonus

buffet breakfast, room with sea view and free parking, 20min’s walk to funchal center sea port, we’ve

only you could heat the pool just a little bit

location right on the seafront, with good swimming pool

bar and restaurant provided great breakfast and happy hour

the staff is super nice, starting with the ones from to reception, the bar and ending with the pool bar lady

the bar and the restaurant at the vila do have a great atmosphere

very good buffet breakfast

delicious breakfast, reasonable pricing

it is really great to use the pool and jacuzzi after an exhausting levada walk

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some of the facilities that were included in the

i love the breakfast buffet and the dining area with a view is amazing

a area, bathroom in the rooms, carpet in the room, curtains in the room)

pool deck with enough pool and sun chairs to accommodate hotel guests, great event facilities, gym, classes,

ocean view, contemporary style, breakfast and dinner buffet

we enjoyed everything in the property including the spa facility.

we could also use the gym, you have to book for same and they check your temperature before using it

have been nice to have dedicated time slots for adults only in the indoor pool

excellent breakfast, nice bar, heated pool and sauna, useful little gym

gym is pointless

staff - particularly in bar - everything was good value - food and drink

hotel fantastic staff from reception to cleaners to restaurant and bar staff wonderful breakfast plenty of choice always being topped up

lovely hotel and amazing staff, especially the bar staff

wifi kept going off in my room

the small kitchen would have been more utilized during cooler weather

walk from town centre ,had live music for some of the morning breakfasts and in evening at the pool giving lovely atmosphere

kitchenette is poorly equipped

was no pool bar in the other pool area

friendliness of staff cleanliness breakfast

spa to share with naked people. shower wasn’t working in the spa.

pools very cold even indoor pool

hard to find anything but what can be improved, definitely the breakfast option you get at your room when you need to leave really early

a very big mention for telma costa at the il gallo d’oro restaurant as she had raised the bar of offering an exceptional service and made a difference in our stay

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

breakfast at cliff bay was outstanding. overall our stay was very pleasant.

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

infinity pool with loungers and bar never busy

- from the amazing views (i think some of the best in the funchal area) to the great food (we had breakfast/dinner there) and the helpful, fun, caring staff

charged extra for water at dinner - we paid for breakfast and dinner option, so such a basic thing as water should have been included

from a personalized check-in - where fabio was absolutely amazing with my kids - to a wonderful birthday breakfast celebration for my wife, every detail was handled with

there are a couple of bars though they don’t tend to get busy so sometimes you have to track down a staff member to

the bars were mostly shut, cocktail bar never open and pool bars never open, despite excellent weather

heated outdoor pool. pool bar closed

the staff is very friendly and helpful and the spa services and atmosphere are amazing

room service), nothing beats being able to quickly make oneself

the breakfast was amazing

the breakfast was very good excellent choice of local produce.

she went to the gym and spa every day

our two teenagers loved the game room and the pool

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as an indoor and outdoor pool

great room, very clean and great staff. very good breakfast.

gym facilities weren t great and some didn t work brilliantly

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

strict about not allowing kids in the hot tub even when it was empty (no adults) and not actually very hot (+) they even had mini housecoats and slippers for the kids (+) the kids liked the games corner and the swimming pools (the company they work with was wonderful and sent over a kindergarten teacher who has two kids herself - our boy was smitten (+) kids enjoyed it a lot and it is a place that i would consider to book again in future (-) kids couldn t use it, so we had to go to outdoor pool which was an issue for us since my partner (-)- the games room (pool table, table tennis and table football) closes at 6pm so nothing for the kids (10 and 11yo) to do after dinner (-)bad internet, we work online so this was not good as the internet keeps dropping signal, so our kids were upset and we manage to do our online work using our 5g mobile internet sharing to our (-)recommended for kids (-) the pools are not heated and it is not very child friendly with kids not allowed in certain pools, e (-)remove kids sweets corner from the breakfast area

- the games room (pool table, table tennis and table football) closes at 6pm so nothing for the kids (10 and 11yo) to do after dinner

strict about not allowing kids in the hot tub even when it was empty (no adults) and not actually very hot

pool rules should be reversed

the wifi worked well

as adults only very peaceful and quiet

pool and spa are very well equipped too and the staff is kind and helpful

the food was great and the cocktails at the bar were some of the best i've ever had

the breakfast had so many choices to choose from and the staff

15 euros for room service is a bit too much

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

breakfast was very good with attentive staff, there is something for everyone

also the spa facilities

hotel's location, facilities, beach acses,calm environment, dive center, parking area and pool bar were at a high standard

being able to sit outside beside the pool is very nice

the gym is also very well equipped and large

perfect for a family with small kids

older kids should be allowed to enter the pool on the 16th floor

rooftop pools are adults only, so if you are visiting with kids, like we did, you are a bit limited to downstairs pool/kids pool, and they seemed a little too

breakfast was great and being beside the pool the kids loved it so much.

could have some veggie sausages at breakfast.

management needs to scrap the room service surcharge of 10 on every order even for a cup of tea

if travelling with family it would suit older teenage kids

we even got a real baby crib

th amazing treatments by maria - thanks) and both poolareas are amazing

the breakfast was delicious, the bar was great, and the pools were amazing

we booked the hotel specifically for a heated pool so we could swim regularly and kids could spend time playing in the pool but it was not being heated at the time we were there,

close to town, the beautiful park (which has a great playground for kids) view of the sea and the gardens are done beautifully (+) however the hotel has its own restaurant which is handy and an over the bridge pool, with kids facility (+) kids went to bed, pulled doors shut and we sat on the terrace with drinks from joe's bar (-) we booked the hotel specifically for a heated pool so we could swim regularly and kids could spend time playing in the pool but it was not being heated at the time we were there, (+)liked that they had a pool for kids and that the pools were with salted water from the ocean

room service while we were isolating

staff is excellent, very polite and helpful, atmosphere is just lovely, clean rooms, very good breakfast, excellent location, adorable garden

i am addicted to madeira, and a key ingredient of this addiction is pestana casino park

occasional internet unavailability in room over wifi (but happen one time only) (+)all was great except wifi not working on roof top (-)wifi not working on roof top (-) wifi speed is terrible slow and signals don't reach bedside (+)for a 5* hotel by having a pool, jacuzzi, excellent view over funchal, nice gardens, a casino, wifi in the rooms, and free breakfast thrown in (-) in addtion, the parking was hard to find in a 5 stars hotel breakfast was the same everyday wifi was not working (+)bed comfy, breakfast abundant and varied, beautiful views, wifi good (-)wifi not working per times (-)wifi persistently dropping out, weak air conditioning (+) staff, free wifi, room, bed, walking around the facility, etc were all good to excellent (-)poor wifi noise from other guests in night

) was a shame and bar got busy at night with a bit of a chaotic approach to ordering drinks, but struggling to think

gym is ok, swimming pool great, saunas (not warm enough but very pleasant) (+) we loved the breakfast, pools, gym, and location (+) good gym and relaxing jacuzzi (+) the ameneties were great, jacuzzi,sauna, indoor pool and gym (-)the gym can have more accessories and maybe a little bigger (+) outdoor pool and indoor pool are both amazing but the gym is pathetic (+) the pools, gym, sauna and steam room are great after a day of touring (+) 5-star hotel had a lot services (gym, spa, dining etc (*) this was a nice surprise - 3 swimming pools, 2 saunas, jacuzzi, gym, big water front restaurant (*)location within walking distance to the city centre, the sea-view room was wonderful, the pools/gym and garden are lovely and the breakfast had a variety of great options (*) the hotel is big, super clean, great location within walking distance to the city centre, the gym/pools and gardens are awesome and the seaview room just stunning

room service was friendly and flexible

the bed was very confortable, the view was amazing and the pool is really cool!

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

great location, great breakfast, great rooms

was no indoor gym on site and the night clubs across the road were a little too loud on friday and saturday night

little hotel,amazing staff,great breakfast cater for all-health fanatics ,fry up addicts, best mini portuguese custard pies and much

fantastic breakfast, amazing location,,wonderful staff and great room

to be honest :) apart from the fact that it didn t have own gym and the sister one was very

the breakfast was fantastic offering, cereal, fresh fruit, eggs, bacon, coffees and my favourite

swimming pool at the top of the hotel with a nice bar area

amenities were fantastic, specially the spa great breakfast buffet excellent staff

breakfast was just all you needed, a reasonable selection.

even had a pool and seating on the roof

we used the pool and it was very nice as well

the roof bar is nice

breakfast was top rate. better than expected

location, friendly staff, great breakfast and clean room

perfect location ! attentive staff excellent buffet breakfast airy rooms, impeccably clean

parking is a bit further away and the parking spaces are a bit small

close to the town center, beautiful room, friendly staff, great breakfast

great variety for breakfast ! someone s always at the desk 24/7. very spacious room.

breakfast was simple, and that was all we needed for the start of the day :)

super early check in (thanks again

great value food served in the bar or restaurant and a lovely morning breakfast

breakfast is bread with ham and cheese and yogurt and plum jam

breakfast, but i paid an absurdly small amount for the stay, so much so i thought there must have

the breakfast was disappointing

great location. good breakfast. fantastic value for money

breakfast was delicious.

breakfast is nice

good breakfast included fruits nice big rooms

great that they have washing and drying laundry service

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

signs everywhere like not to take long showers, not to wash laundry in sinks, not to leave rubbish etc

for example, the hostel does not offer laundry service anymore

however, upon loading our laundry into the machine, we were unexpectedly asked to pay for its use and also charged extra for

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english nice

there is also a gym with a few equipments

very nice property! clean spacious rooms. breakfast was excellent.

parking is easy to get to and the pool facilities were amazing

mini bar was broken, the soundproofing is not up to scratch as we could clearly hear the people next

sure we could be there for breakfast or else they would have made a plate for us, a very cool pool and a great view

check-out to leave out suitcases at the reception and we also appreciated being able to use the pool in the afternoon on our check-out day, amazing

plenty of choice fruit also available, large dining room swimming pool on roof fair size with bar available beach towels also available pay £10 euro deposit refunded when towels returned to

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming pool - comfortable bed - close to pingo doce and the city

with plenty of choice good sized, clean room with comfortable bed sun terrace and swimming pool on the roof ideal for relaxing after a day's

breakfast could have had bit more variety, but this could have been due to covid restrictions and

hotel in the center with lovely roof top bar and pool, the staff was excellent

great staff beautiful view good food good pool and clean

very good breakfast was , fresh fruit, etc - the only thing - coffee could be far more better

city centre location was fantastic and the rooftop bar with pool was a great find - perfect for some chill time after exploring

it is very quiet and the bar and restaurant are quiet so if you want more nightlife plenty in funchal a short taxi away

rooms are comfortable and breakfast was delicious

view, baroque interior, beautiful garden, delicious breakfast, lots of entertainment nearby but still a quiet

free parking on hotel site

great breakfast

staff very efficient. cleanliness exceptional. location excellent. breakfast spread generous.

breakfast was brilliant with a beautiful conservatory to relax and eat in

spa &

liked the hotel bar with nightly music program

is only one issue and that is in the early evening if you wish to sit outside at the captains bar where you are bothered by pigeons

there is an honesty bar and plenty of rooms to sit in to have a drink if you didnt want to sit outside

well stocked honesty bar on the veranda - so guests treated like adults

from the hot kitchen, you can choose fried eggs, omelets, waffles, pancakes, etc

have beautiful gardens at this property and have an incredible view when we ate breakfast in the morning

they had wonderful gardens and a view of the city for breakfast in the morning

the breakfast was standard, but good ( though we had fresh fruits for breakfast, i would suggest to add

the breakfast is plentiful, but quite boring in 4-5 days

bus stop in front of the hotel, plus ample parking for those travelling with a vehicle

breakfast food was great

breakfast coffee - not good ud83dudc4e

even though it is a bit outside of funchal, they offer free shuttles to town several times a day and the local bus stops right at the hotel

view onto the ocean and funchal - good restaurant always open with friendly staff as well - free parking

food in the restaurant was expensive, spa treatments were expensive

the spacious room is very clean and has a splendid bay/ocean view

the pool is great

takeaway breakfast should be free of charge

with closed windows and with the a/c on - while the reception staff was very helpful and the room service really great, the waiting staff in the restaurant was

only suggestion is to have a bar on the roof top terrace or even a honesty bar.

i asked for one at the reception desk and i could borrowed one) very few equipment in the gym (only 1 running trail and a few

gym

loved the room, breakfast, gardens, staff, clubhouse, buildings, spa

the spa and pool area, both indoor and outdoor, made our stay even more relaxing and memorable

incredible gardens, swimming pool and free complete and lux spa

was first class good selection and served in a lovely room, the pool was very good as was the spa we both had an excellent massage

breakfast - fabulous choice with the option to enjoy on the terrace

swimming pool inside was close.

did not spend any time in the outside pool - it was too cold but inside pool was ok

i stayed there for 5 nights, the indoor swimming pool is also nice with a small bar area and tv / lounge

pool right in front of the room was appreciated by the kids

nice view, friendly service, sufficient breakfast, good location, clean, comfortable bed, 3 swimming pools, good price, thank

is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable, as the site is too big

the facilities were top-notch—the pool was wonderfully refreshing, and the poolside bar served some of the best cocktails i’ve ever had

breakfast was not as good as it was two years ago, and the overall price level of the stay was a

self catering and did not have breakfast

setting and gardens, lovely cleaning lady, lovely bar staff, guy on reception was great helping us change our room, spoke good english

good wifi

didn t eat breakfast there

the food was great, and the breakfast was also very enjoyable

terrace, spacious room, welcome drink, breakfast in the room (because of early check in), the hotel is near to the

the hotel's sea view bar is amazing and the staff is friendly