the room was nice, pool too, breakfast enormous. good value for money!

terrace with a swimming pool directed towards the ocean, also view from the window, very good breakfast

wifi but you got it on the front for free and in reception but who needs facebook on holiday

wifi connection was quite slow

much, really, maybe the croissants weren't up to par with the rest of the super breakfast

with a beautiful view and a really warm pool

they just love kids

the bar fridge in our room was not cold, and being built inside the cupboard it produced much heat, to

nice indoor pool area

for those who like slightly more warmer temperatures there was a swimming pool in the hotel and sauna

holiday home with everything you need for comfortable living: relaxing, cooking, doing laundry

kitchen with all the necessary equipment

more than fully equiped kitchen (including a dishwasher and a juice squeezer)

some kitchen utensils are quite old and not working properly

everything was clean and the kitchen is very well equipped

having breakfast each morning on the terrace was a real bonus, and the staff even organised a breakfast

breakfast was more than i'd expect at such an oasis

the property has the second area down the road with gym and kitchen

much everything, the location, the pool, the rooms, the staff, the beautiful view especially at sunset

breakfast can be improved a little, especially vegan alternatives could be offered

minor irritants like no mini bar and being required to sit at a badly positioned table throughout the stay

spa area is great, pool is big and heated (around 27c), sauna is clean

comfortable hotel with nice swimmingpool, garden, jacuzzi, spa the breakfast is amazing

the breakfast was one of the best i've had with a huge selection of fruits, breads, hot counter to meet

the breakfast is good with many options

the engenho velho solely because it is adults only - like most adults we are not travelling with kids; and do

nice views from the restaurant and the pool

quiet, outstanding location of this hotel was spectacular with swimming pool and sunset views

awesome view from the balcony and the pool (smaller than on the pictures)

there is a huge parking lot, which is rather uncommon on madeira

bus stop in front of the hotel, plus ample parking for those travelling with a vehicle

the breakfast was standard, but good ( though we had fresh fruits for breakfast, i would suggest to add

dinner and breakfast buffet was ok too

the breakfast was excellent

in addition there is a coffee bar included so in case you're coming back from hikes in the afternoon, you can

spa and gym facilities are top

we spent there 10 days whith kids and all of us really enjoyed the time in hotel

the pool was tranquil, food was perfect and the spa was gorgeous, modern and professional

kids' room has to be unlocked upon request this makes for a less entertaining experience for

the service is optimum except the fly lounge rooftop bar (see comment in the

but the water pressure from kitchen faucet was very strong as we kept on splashing the water everywhere

are also possible; very tasteful interior design; very quiet location; beautiful view of the sea; parking spot

the suites were comfortable and private, and the pool was our favorite

there is only one outlet in the kitchen, which makes preparing breakfast very slow

beautiful pool

the views were spectacular, the enjoyed the sauna and the pool, the breakfast was also ok and the staff was

yummy breakfast every day

breakfast room ambiente

the property is beautiful and the breakfast was very good

really liked the rooms because i was able to access my kids

we planned on going to funchal but eventually only did the west madeira tour because my kids preferred to stay

even though it's not the newest hotel it has everything one's need: good pool, gym, free sauna, relaxing spaces

[ ] the laundry is ridiculously priced : 7

excellent at all hotel locations, 3 a la carte dinners that was really worth it a free room safe, spa robe and

every thing was great, free room upgrade, and great breakfast.

personal contact with the staff is only short and only during breakfast and dinner times for a couple seconds

no breakfast before 10h, no dinner after 18h, the price is extermely high for what you get

generous but it would be nice to have more options for dinner (more than the cafe) and more for breakfast i

you down there, it's 5 euros per person one way; - no need to bring your own food — you get a breakfast and

we also had a much appreciated late check out

the kitchen concept is different to what we have been used to, but dinner and breakfast have been very

it's a really great experience (amazing octopus with black risotto) the breakfast was amazing, it's not a buffet

the parking is pretty small but they offered a transfer from a large parking downstairs.

too few people work there in the kitchen

the pool is not heated and too cold to use in winter months

we were pre-summer season so no kids around, pretty much couples or duos, very calm

breakfast was excellent, including catering for my husband's gluten free needs

nice swimming pool, great location

hotel itself was great - large, clean, updated rooms, great continental breakfast, and a rooftop pool and

the staff are very nice the breakfast is lovely the rooftop is

beautiful location, amazing view, perfect food and pool/sauna area.

food was amazing and the view luxurious they were really accommodating with the bags and a late check out with

people repairing their boats, kids are playing football on the dock etc

hooks for towels and long jackets, small space in the bathroom, early closing hours of the bar and instant coffee

the pool is really nice and the sitting area next to it the photo i added is from the restaurant

the bed was exceptionally comfortable, and we loved the invigorating hot shower and well-equipped kitchen

parking at the top is difficult, but it is possible to park a bit lower down and walk 40 meters

there was two large beds and one small bed, the kitchen was in the same room, and also there was a private

big spacial room with well-equiped kitchen.

big apartment with kitchen and cool couch with tv amazing view from the terrace great and funny shower :)

the gym is well equipped and everything is in order and works at all times

are friendly and mostly helpful double rooms are a nice size, great shower with good pressure wifi good in the

spectacular location, facilities in gym excellent, great staff, good food, brilliant walks.

staffs are helpful kids enjoyed spa and pool

the gym equipment such as the running machine, wasn t working.

the hotel is really nice, stuff as well. the pool is amazing

the breakfast the dinner the room was amazing

breakfast was really amazing

hotel is quiet with relaxing sounds of breaking waves :) breakfast was very tasty, with nice selection especially

staff at the breakfast was a bit rude

wifi was horrible

room we stayed in was located at the second flor and there was no wifi in the room, only in public areas, we

only complaint is that the wifi connection, even in reception was very poor

good parking spot

no wifi in the room...but in the lobby and 1st floor bar is ok

staff were so friendly, food was great and the pool bar was just what we wanted. thank you!

recliners around the pool were tired tea making facilities in the room had no milk gym not well

the pool bar was above my expectations though

cleanliness - it felt covid safe, food, self-service beer and wine and fizz for breakfast was

kids club was very entertaining

all staff superb here juan and the other pool guy all

was supposed to be gym facilities

swimming pool was great plus the jacuzzi (where we always stayed ud83dude02) we will definitely coming back

retirees smoking on the breakfast terrace not paying any attention to families with small children

calm hotel, not many kids were there, good place to relax

wifi signal was weak, specially in the bedroom and bathroom

love this hotel, great pool, fantastic breakfast and lovely staff.

everything was excellent, mainly the breakfast.

great little outside bar by the pool in the afternoon with reasonably priced drinks including cocktails

the breakfast was massive, and the facilitis great

good location with parking, nice personnel and comfy room

town in madeira, great to escape the crowds no fuss hotel with nice modern clean rooms comfy bed breakfast

cosy family run bed and breakfast, amazing local food in the restaurant

small breakfast choice

day the same breakfast (except eggs - boild or scrambled or omlette but when you come to breakfast 9:15 there

food, location, cleanliness, wifi, spa resort, the public places, free parking for the hotel guests and the wiev

the spa was a lovely place to relax after a day walking in the mountains

it was an absolutely lovely breakfast served by commited personel.

the gym is antiquated

the breakfast and evening buffet were excellent

it was lovely packet in the kitchen, there was even a thermos with hot coffee when we came home late at night

love the buffet breakfast at the hardin ajuda hotel

kitchen furnituure was definetily out of repair

ants in kitchenette (in the fridge too) and bathroom were a problem even on the top floor, although they

great breakfast great facilities swimming pool & sauna great helpful staff

wifi was abt 25 mbp/s

special thanks to the pool/spa staff

suite, spacious, clean and functional, balcony with ocean view, wifi very good location near shopping mall forum

room had a small kitchen that probably the guests before us fried some fish where the smell stuck and was not

the bed was comfortable and the kitchen had pretty much everything i needed

spa could ve been better. water overflow from indoor pool made floor slippery at times

the 6th floor bar plus pool

decorated, amazing buffett breakfast, fantastic facilities

the breakfast buffet was excellent with many options every morning and the rooms were well

the only think could be changed - indoor pool opening hours - for us 9 a

the pool area although it could look a bit more welcoming and tropical around the cafe and bar

there is a large and very clean outdoor swimming pool with a sun deck and a snack bar next to the pool which

complimentary shuttle into central funchal several times daily

the building, very nice location, breakfast was very good, staff were friendly and has a shuttle bus to take

a quiet location, excellent staff a short taxi ride will take you into funchal or you can use the shuttle bus

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

it didn t seem that any of the gym equipment worked (running machine etc)

laundry service at super speed!

is new, facilities are clean, good views, room service was kind with nice additional touches (snacks etc each

hotel is adults only , we have stayed here several times as we like the peace and quiet

the view from the pool terrace is lovely also

young chap at the pool/spa was very unfriendly

gym was outdated.

nothing to dislike. the wifi speed could be a bit better, but that was no issue for me.

the hotel gym could be upgraded a bit. besides that everything was great.

the hotel wifi was excellent, and the breakfast was very good

minor issue was no spa staff on site for treatments, but could ring to arrange

lunch at the snackbar near the pool was good

the gym was nice, the pools were large and, most importantly - clean and well maintained which cannot

wifi is good. room is big, spacious and well equipped.

good food. very nice spa facilities. great place.

had to leave for the airport at 7:00 on our last day so didn’t get to have breakfast

nice outdoor swimming pool with good food

wifi weak

breakfast was good

ample free parking in a secure area in the basement

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

and attentive stuff, food, picturesque view, pools, cleanliness, kids entertainment, eves’

nice rooms, pool absolutely lovely and spa aria

gym is just a cardio room

- they don't provide any information (only about breakfast and wifi)

and funny staff with a free shuttle bus to the city and great advice to explore the island in the short space

there is a shuttle to and from city center, the breakfast is very rich, the staff - more than helpful

hotel was pleasant surprise- have all amenities plus indoor and outdoor pool, sport facilities

went to the indoor pool and also the jacuzzi, everything great

the outdoor pool area and bar was a great place to relax

lovely staff, perfect location, excellent breakfast spread and fantastic facilities

the pool has great views, the rooms were comfortable and the breakfast had a huge selection

nice bar and pool areas

lack of staff at the bar of the 4th floor

as a family with 2 kids ,we really liked everything

the staff was very nice and polite,the room was very clean,the food was amazing and the pool was lovely

loved the pool and bar area

on our last day we requested a late check out, which we were given foc because our room was not needed :-)

due to corona, room service only limited to italian in house restaurant il basicilo that offers good pizza,

between the pool and kids outdoor playground, indoor activity center, and mini golf area the toddler was

room service not open on day time. no restaurant (only pool bar)open on day time.

peaceful hotel with huge beautiful botanical garden, 2 exterior swimming pools (+ 1 for kids) with lots of sun

children) and there is one large pool (heated and indoor/outdoor) that is specifically for the spa area

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

would give 9-10 probalby but there was some problem with wifi

room service can be better rather than charging 3 euros to bring a bottle of water

parking space of the hotel for 15cars maximum 3

good wifi

we had no towels on arrival, there was an issue with their laundry system and we had to pay for pool towels to

terrace, outdoor pool / indoor pool, window view, close to the ocean, daily room cleaning, helpful staff

vehicle parking is also available

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

friendly staff, ample parking, good location for bus routes and restaurants

gym and indoor pool perfect

needs a little update and maybe some sponges in the kitchen but the rest was amazing!

the bathroom was cleaned daily and the kitchen very well equipped like any residential kitchen

swiming pool was nice and the bar

i recommend taking the parking if you have a car it makes your life easier

food at the pool bar was good too

gym was very small and didn t have much equipment, the breakfast options were limited and weren

wifi was not working at the room and people at the reception said everything was working and there

i particularly enjoyed the swimming pool at this property, and the rooftop pool's stunning views added a

the coffee at the breakfast is awful, don't used real milk

no wifi in room, paintwork scuffed in room.

parking, but it was worth the money, as the area was always crowded and there were no parking

really annoyed about this one) both pools are small and overrun with parents letting their kids do anything they

the facilities (gym, good breakfast)

kitchen was small but had everything needed for a few days

breakfast, clean pool and rest area, reasonable prices for lunch, great views from the rooftop area with sun

wifi was very slow & disconnected frequently

very nice spa and the rooms even tho being a little oldish, felt super cozy.

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

i used the pool and gym and both were excellent

many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch

free wifi all over the place, the swimming pool is a bit chilly but very enjoyable

loved the hotel, everything was perfect; the room, breakfast buffet, staff, service, pool, gym, location,

day, the room service came in while i was in the toilet (luckily the door was locked inside)

wifi in the room was not so good

the room backs onto the stairwell that is used for the kitchen - and it is not soundproofed - so all the noise

other than we did think the hotel parking fee was high, 15 a day

the food was superb (breakfast was particularly delicious), with a wide variety of fresh, high-quality options

room has a kitchenette, but no microwave

small spa area, gym even smaller

spa extra money and needed booking! lifts small. tv didn't speak any english.

the lunch and dinner buffets were also pretty good if you have kids and don't fancy venturing out some days

most of the staff were lovely but unfortunately two of the bar staff didn't like it when i asked for some ice

the music at the pool ud83dude02

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

breakfast amazing and swimming pool and jacuzzi were great

because i have to pick out something that was wrong, i'd probably say the wifi in my room specifically was poor

piano bar was wednesday night only

breakfast but can have more variety and a bit more salt food but better less than more thank

excellent breakfast

the limited parking space. the outdated furniture.

indoor pool and sauna very good and even used outdoor pool

10+ parking spots by the hotel

the spa did not provide any treatments

the only thing i wish we had was an electric kettle in the mini-kitchen.

the breakfast was marvellous

aquatic kids club was good for kids for parents willing to spend time alone

no indoor pool was a big thing for me

breakfast was good! the facilities were very varied. gym was awesome!

not something essential on holiday but if you need to do some work and need the wifi for more than just emails

pool, excellent breakfast, great position, spaceous bedroom, beautifull view from the

hotel is in an excellent location, the rooms were very spacious and very confortable

breakfast had a great variety of what to eat

well kept communal spaces including a large outdoor pool, sunbeds, indoor pool, small gym and a rooftop terrace

of gym equipment substandard and not working correctly

enjoyed swimming in indoor pool as well as jacuzzi, steam room and gym

comfortable the room needs updating, the kitchen area in particular, and provision of device charging points

kitchen area was too small and was 'dated'.

there is a reasonably priced bar with a daily happy hour - great cocktails

was advertised as having plenty to do for kids

but you can use the facilities after this- we had a late flight so took advantage of the amazing spa & treatments

the pool area was spotless and the salt water pool excellent for a swim

friendliness of staff cleanliness breakfast

well i cant say its actual gym, super small - no equipment, wifi no comments

breakfast, spa and location

everything! especially the pool!

breakfast views from the avista restaurant are stunning

we spent hours at the infinity pool and jacuzzi

superb breakfast. fabulous suite and the view was heavenly

the infinity pool is amazing

bar and restaurant prices are high reception staff could be more welcoming and

good size pool

of the bar staff were abrupt and not helpful

the bars were mostly shut, cocktail bar never open and pool bars never open, despite excellent weather

good breakfast and the dinner. the garden is also beautiful and well maintained.

would be good if there was a shuttle bus in the early evening.

the wifi was sometimes weak.

the hotel was very careful to our needs and also sent us to a delicious and generous breakfast when we checked

they also have a parking spot if you have a car

the hotel also offers valet parking and complementary shuttle bus to and from the city at specific hours

the spa treatment was so so

the gym equipment was good and the snooker room and board games were useful for the rainy periods

the breakfast was amazing

parking at the hotel, whose space is quite confined, was no problem because a member of staff was

breakfast around the pool area terrific and helpful reception / concierge service great spa very

setting and rooms are lovely the bar area is a beautiful setting, breakfast and dinner is delicious but what

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

we ordered some room service and the food was delicious and not expensive

was with a balcony, spacious and really clean) the food in the restaurant and in vasco da gama bar was delicious

the breakfast was excellent with plenty to choose from

the breakfast was nice

i didn't use the gym or eat in the restaurant so can't comment on these

room service was a bit sloppy and would take my shower towels away for example

tight parking

cocktails in the cocktail bar were average.

5-star hotel that must be modernized and above all to provide better room service (we pay 5 euros for ordering

the wifi was free and the connection was good in the various parts of the hotel

the spa pool is shallow perfect for children but they only let them in during a small window

we liked everything we just wished the mini golf area was less of a forgotten area

there's no good gym

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

sunbathing area & facilities - very welcoming staff on arrival and throughout the stay - great breakfast choices

gym limited

one thing that needs major upgrade is the gym. all equipment are run down and in bad shape

suites with 2 bathrooms and fully equipped kitchen perfect for family

you can also choose restaurants or swimming pool from both hotels

only way to then get drink was by room service

older kids should be allowed to enter the pool on the 16th floor

the spa was the biggest i have ever seen

fantastic location! staff is extremely helpful ! kids club staff was great

comfortable beds, excellent breakfast

i ordered a laundry service on the telephone

didn't love that in order to get room service you get charged a 15 fee

might as well let kids use roof top pool it's super shallow and adults don't use it

also has 2 pools - one in the main pool area next to the restaurant and one on the roof with a bar

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

site parking, it s a lovely well managed hotel

breakfast was great and the restaurant terrace is romantic and beautiful

one member of the staff said parking card wasn t mandatory but the other insisted on getting one for a 5 euro

you can use the main and mar hotels, beautiful pool with plenty of loungers and towels provided

very fine atmosphere in all hotel buildings we visited, including restaurants, bar and garden to old villa are

good gym and relaxing jacuzzi

excelent room service, very wide choice for breakfast, good location

pastana casino hotel is lovely with very welcoming staff and great facilities

the ameneties were great, jacuzzi,sauna, indoor pool and gym

which was again very nice, outdoors pools look also great and great view from the rooftop pool breakfast was

parking garage is rather difficult to find

easy parking

rooftop pool in city. location great. unique style. personal service

the bar staff are fun and friendly and the added bonus of the heated swimming pool gets our thumbs up

the breakfast is 5star good

good wifi

but the hot tub was as cold as the outdoor swimming pool, in january

was no indoor gym on site and the night clubs across the road were a little too loud on friday and saturday

especially pool, breakfast, location

staff at the pool bar just did not want to serve any of us up there (and there was quiet a few of us) the pool

wifi

breakfast had something for everyone and was different day to day

we used the pool and it was very nice as well

no parking. can't get drinking water after kitchen and bar are closed.

breakfast was top rate. better than expected

wifi worked very well

rooftop pool and terrace were a bonus.

relaxed atmosphere at breakfast--loved the pastries & the walnut & raisin bread was a real treat

the view from the terrace is nice, but the bar never seemed to be open

one of the best wifi connections i ve experienced for a hotel in a while each floor had its own wifi connection

helpful and friendly staff, nice rooftop bar and pool

disturb' on the door the whole day (due to doing some work) they called in the evening to offer room service

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

spa is great

they have a spa area with really great pool (heated

staff on reception were welcoming, and the bar staff were very polite and helpful

the staff was very helpful and kind, also from the breakfast area

parking was made easy and the staff was amazing, helpful & polite

the hotel is in the hills in a picturesque area and it is well equipped, it has a gym, a wellness part and a

beautiful view . excellent breakfast. helpful staff

breakfast was amazing loved the rooftop pool everything was amazing

was as if they hated their jobs, we ordered room service and she was crazy rude, i actually laughed because it

the gym was small but it's a good addition

breakfast was amazing loved the rooftop pool everything was amazing

the rooftop with an infinity pool was great for relaxing and the view

and used the parking as

perfect location ! attentive staff excellent buffet breakfast airy rooms, impeccably clean

quite good wifi

parking is not just in front of it, but 5 minutes walking from that, but it s not that bad.

free parking very useful if you have a rental car, streets are narrow and no free parking at all

our room was very clean; the beds were comfortable and the wifi worked perfectly

comfortable beds, clean rooms, water is hot, wifi is fast, reception smile and greet you

not the other as it was facing only one way and could not be adjusted really really need a little bar fridge or

the room - spacious, quiet, spotlessly clean, with great wifi

good wifi

room , classy stylish bar , welcome drink, breakfast to-go for the early morning check out, welcoming staff,

the pool was closed, the jacuzzi was closed, the gym was closed

parking is available

coffee, cold water in the pool

the beautiful garden, swimming pool, decent breakfast, and spacious room with a big balcony made everything

value at us$38 per night (including taxes) for 2 people during high season, including a basic breakfast

based milk, just cornflakes ( it would be nice to have oats and some chocolate cereals for the kids), nothing

super early check in (thanks again

laundry service was a bit expensive (46 euros for a small bag of clothes).

great location, good breakfast, very nice staff, good vibes

was perfect, room was spacious, kitchen well equipped, everything was very clean, the stuff was very helpful

not far from centre, not too much up, clean, comfortable with everything in kitchen you need

lack of parking spot (you have to find in the area of the hostel what can be challenging, especially if you

is close to the city center , 5 minutes away there is a supermarket and a private parking 10 minutes away in

parking in some parts of the day is quite hard to find, but not much the hostel can do considering

wifi didn t work in the room.

great location. good breakfast. fantastic value for money

the breakfast was disappointing

wifi was awful

breakfast was delicious.

superb wifi, one of the best i ve used in a hotel

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming

delicious breakfast buffet

have been nice to have a drink or two in the afternoon at the rooftop pool but the bar didn t seem to be open

plenty of choice fruit also available, large dining room swimming pool on roof fair size with bar available

wifi was spotty

room service arrived quickly and the housekeeping were also good

hotel in the center with lovely roof top bar and pool, the staff was excellent

couldn't get a late check out, i checked in at almost at 00:00 and i couldn't get a late check out it was a real

the rooftop pool and bar have fantastic views

good breakfast

location, by the sea and old town, spa facilities, clean,

husband appreciated poolside bar service

very comfy beds, extremely clean and with useful kitchenette

kitchen in rooms has no sockets to plug in the electric kettle they provide

rooms with kitchen, all-day breakfast, super friendly and patient staff (i was there with 2 noisy kids and the

oh, and they are pet friendly

breakfast was lovely and the staff was very accommodating

it was quiet and private with a beautiful garden and place to just relax, enjoy breakfast or an afternoon drink

was great: view, rooms with kitchen, all-day breakfast, super friendly and patient staff (i was there with 2

staff were lovely, breakfast was good, the room was spacious and always clean

position is quite far from the city center, but there is a possibility to use the hotel shuttle van to get there

not too busy, clean, comfortable , plenty of parking space and bus stop in front of the hotel

we enjoyed the beautiful garden, swimming pool, and a sauna

facilities are great: swimming pool, patio, private parking, etc