the pool was quite cold, due to the weather.

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much

place was so quiet we practically had it to ourselves, they brought breakfast up, the bath in the room, infinity pool and view from the hot tub was to die for

best of service, very friendly and service oriented staff, clean, perfect breakfast ;-)

- the gym is old and super smelly (they store their bird foods in there) - we found fungus bread in the

the bar fridge in our room was not cold, and being built inside the cupboard it produced much heat, to

a little bit loudly on the weekend because of the beach bar in front - pool in the lobby area wouldn't be my first choice (but there's an ocean across the

and room service is the biggest advantage

nice indoor pool area

location was ideal, breakfast was an excellent value with so many selections.

spacious room with a garden view

fabulous huge salt water covered pool and spa facilities

the garden is amazing, swimming pool as well, the food was just awesome and the staff was wonderful

impeccably clean, balcony overlooking trees, pool, sauna, amazing fresh breakfast in beautiful restaurant

breakfast, very quiet surrounding

t to know it's famous especially for espetada :)) there is a parking spot for guests

pool bar could open a little later into the evening,,,showers a little dated..

it was a very steep and narrow street and we got the car stuck in a precarious parking position

it was lovely, quite aria, awesome ocean view, great stuff, warm pool. great experience!

pool & breakfast

managed to get us an early check in which was much appreciated

tasty breakfast with fresh fruit, freshly baked bread, pastries and more

the hotel itself was great - large, clean, updated rooms, great continental breakfast, and a rooftop pool and sunbathing area with a view

the staff are very nice the breakfast is lovely the rooftop is

we were pre-summer season so no kids around, pretty much couples or duos, very calm

the restaurant is very good, the swimming pool and sauna are great plus

hooks for towels and long jackets, small space in the bathroom, early closing hours of the bar and instant coffee for the breakfast

staff were wonderful both at the reception and in the bar and restaurants

the breakfast offered was first class, a fantastic choice and quality of food, and served on the

food was amazing and the view luxurious they were really accommodating with the bags and a late check out with the flight and offered complimentary drinks it was fantastic

the breakfast was excellent

the following morning we had an excellent breakfast set us up for the second day in the mountains along pr1

breakfast coffee - not good ud83dudc4e

we then went for breakfast which i would describe as basic but completely perfect to set you up for the day with a

parking spot is big and free for guests

there is a sauna, steam room (separate charge) pool and

swimming pool could be warmer breakfast could be topped up more regularly and kept warm

and install a coffee machine that makes espresso based drinks (or offer the ones from the bar for free)

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

gym didnt open until 10am. would of been nice to use it from 6am.

breakfast, very spacious room, big balcony with amazing view

excellent breakfast, staff and accommodation. breathtaking view!

staff at the breakfast was a bit rude

beautiful view from the hotel. kind receptionist, ms monica. abundant breakfast. free parking.

we enjoyed the breakfast as well, very nice selection of available food

the swimming pool requires some attention.

tv and pool weren’t working

pool and sauna not working at first, then pool became available

hotel is bit outdated but clean .breakfast was really good.

think they should suggest more food speciality from the island for breakfast, like typical fruit etc

staff variety of food available snackbar spa and indoor pool

everything

the pool bar was above my expectations though

the pools were a always clean and there was a good availability of sun beds

bar area was the only downside for us

good view, bus station in front of the hotel, personal very helpful and kind, outdoor and indoor pool, good food at breakfest, you can buy 1 day ticket for bus from the reception, wifi signal good

we enjoyed the breakfast spread and the kids had a great time at the indoor heated pool

the gym could be slightly more modern with a sound system that you can connect your phone too, however

gym, pool area

facilities

great breakfast

excellent breakfast, friendly staff and very good restaurant on site

quiet, clean, perfect sea view, nice and clean swimming pool

delicious breakfast and coffee

peaceful hotel with great views from all rooms, and a well maintained pool

kids menu at the a la carte restaurants was pretty poor and unimaginative (pizza and burger)

we really enjoyed the breakfast and dinner buffet which were varying sufficiently from day to day to keep every meal

great location, nice pool with a pleanty of sunbeds, large rooms.

the breakfast and evening buffet were excellent

and the pool bar was excellent :-) underground parking free of charge

rridge, honey pancakes, etc

really solid hotel for what you have to pay. especially great breakfast.

great breakfast great facilities swimming pool & sauna great helpful staff

friendly, smiling personal, spacious room, personally cooked breakfast

rich and delicious breakfast

our stay included breakfast which was the usual buffet, everything was freshly cooked, great choice

excellent wifi a must with kids

the staff in the reception bar restaurant and entertainment were outstanding nothing too much trouble and room cleaner

everything was clean - good wi-fi signal - breakfast was very good and varied, we had a lot of choises, a lot of local fruits - the location

location, spacious rooms, indoor and outdoor pool, spa centar

breakfast, the sauna in the basement, the balcony with sea view, the swimming pool on the top floor with a magnificent 360-degree view of sunrise and sunset, etc

breakfast was awesome a lot of choices and service was always very nice

we're already planning to come back next time to check out the swimming pool and spa

the breakfast, saunas and indoor pool

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice reception and people was very kind

pool was amazing with stunning views and the food round the pool bar was nice too

the breakfast is fresh and has a wide variety of options

pool and bar areas very nice with nightly entertainment

cluding the two pools and the gym)

location, spectacular sea view, good variety of food for breakfast/lunch, 2 pools and gym

the breakfast was excellent and plentiful

a little surprised that so few people used the bar later in the evening, however we have never holidayed so early in the year before

wifi was off for one whole day while there no slippers provided in the

is very small, and always english breakfast is very poor, i realize that in this context of a gym it is difficult, but it could be a little

nothing to dislike. the wifi speed could be a bit better, but that was no issue for me.

the pool was well-maintained, with towels and deckchairs readily available at any time of day

loved everything, but if we had to be critical, we would mention the small water glasses at breakfast

pool side bar was really nice - great views and great food

the hotel isn t right in the city center, but there is a free shuttle service

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the staff was very friendly and service-oriented, especially in the pool bar and the reception

breakfast excellent genuine warmth and helpfulness of all the staff

lunch at the snackbar near the pool was good

very nice pool area

spa treatments were very expensive and that’s why we didn’t use those services.

transfer to the city center, swimming pools, sun beds i also spent one evening in the lobby bar enjoying live music

great gym and swimming pools

good food. very nice spa facilities. great place.

room service and food in general wasn't great, but there are tons of restaurants nearby.

we much appreciated the sun-deck and the inner swimming pool

went to the indoor pool and also the jacuzzi, everything great

bar at the reception and spa downstairs

the pool has great views, the rooms were comfortable and the breakfast had a huge selection

breakfast was varied and good as inclusive

the location and view are great. room service is surprisingly affordable.

en out), squas, tennis, sauna, gym etc

views from the hotel over funchal are breathtaking, the pool is incredible, the staff are lovely and the location is great

great outdoor and indoor pool

the hotel provides a shuttle service from monday to saturday to take you to the city center of funchal

staff, great view, beautiful and clean facilities, nice entertainment, good food and wine, free parking and rides to the city centre

free parking, nice breakfast and dinner

entertainment or bar daily

lack of staff at the bar of the 4th floor

next door kids am cooking food - not part of the hotel i suspect

loved the pool and bar area

it is a ashamed the spa was so booked

beautiful pools

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

own right side of hotel)

r us and the kids) directly above the bar where concerts were held daily

) for breakfeast include only cheap juice and crossans, if you want to eat what is

pool was big and the bar makes most delicious cocktails

the wifi did not work in the rooms although it was very good in the reception

comfortable, acesible and lovely pool

pool and bar area lovely, great staff

gym - there's no gym as is in the picture

gym and indoor pool perfect

we enjoyed the concert at the bar

indoor pool could have a refurbishment

the hotel although old have everything you can ask to have a nice staying in madeira: gymnasium, indoor swimming pool, outdoor swimming pool, sauna etc

we made use of the pool multiple times, including drinks and tasty lunches

occasional problems to find staff at the pool/lobby bars, pool not heated.

breakfast was great with a very wide choice of foods

the breakfast is really good

great location, friendly staff, hygienic and also nice breakfast buffet

breakfast and wifi not great

it wouldn't be a hotel for kids as it was mostly older people and couples, kids could get bored

m, good breakfast)

indoor swimming pool needs updating perhaps separate area for the kids

really annoyed about this one) both pools are small and overrun with parents letting their kids do anything they wanted

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

the convenient location and very customer oriented reception and laundry service i would even forget the exhausted bed and lack of surfaces mentioned in other

(it's an adults only hotel

loved the hotel, everything was perfect; the room, breakfast buffet, staff, service, pool, gym, location, everything

lots of sweets making you feel like a kid in the world of adults

the new facilities with indoor pool, gym, sauna and steam bath

the spa was lovely, and the breakfast had so many delicious options

roof top bar opening hours could be extended

indoor pool, spa and gym where also really nice and brand new

ly opens 5 - 6pm).

pool bar

the water on the outdoor pool is at a perfect temperature and the pool flooring is non-slippery, fabulous for our little

location with fabulous access to the ocean for swimming and a lovely pool and sun terrace

very good buffet breakfast

t over priced) plenty of scattered sun beds

the buffet breakfast and dinners were very good, with themed dinners, and the kids enjoyed playing pool and squash

the pool wasn’t heated, but that is a nice-to-have!

a diving site on premise - specialty restaurants (not the oceans buffet restaurant) on site - late check out possible without extra cost - friendly staff, especially the

a very good breakfast buffet is offered in a restaurant that faces the ocean

have been nice to have dedicated time slots for adults only in the indoor pool

the pool was also cool, we had a very great week spent in quinta funchal gardens

the hotel had no room service for food, or for lunch or dinner

the breakfast was simple but good, with fresh local food

location is quite a way from the city centre, some places would need updating

the hotel swimming pools, gymnasium and health centre were all well kept, in good order and a pleasure to use

food in room service.

pool was closed due to some repairs or damages, the spa access should have been free and shouldn t be a paid service

breakfast was

of terrace), indoor pool

great breakfast with a lot of choice

of gym equipment substandard and not working correctly

hotel fantastic staff from reception to cleaners to restaurant and bar staff wonderful breakfast plenty of choice always being topped up

rooms and public spaces all very clean and felt luxurious to us

the hotel also has an amazing heated indoor pool which was amazing to come back to after a day exploring the island

stayed for a week half board,pool view room

beautiful views with lovely seawater pool and direct access to sea

our son (18mo) enjoyed the kids playrooms

pools very cold even indoor pool

was fantastic, with views of the ocean from the room and from the rose garden while eating breakfast

direct access to the sea was fantastic and the spa area was lovely

doesn't feel crowded, plenty of space round the pool with shade

was no pool bar in the other pool area

daily room service and cleaning

i wish the the outdoor pools had been heated. it was just too cold to swim in them in december.

think that the free wifi in the room have to be improved

the infinity pool is amazing

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

breakfast at cliff bay was outstanding. overall our stay was very pleasant.

seaview, amazing infinity pool and excellent and affable service

we spent hours at the infinity pool and jacuzzi

the breakfast buffet was very good and had lots of choice

the hotel had lots of facilities such as gym, sauna etc and evening entertainment

extra big thank you to sophia at reception , lucia and hamsa at the pool bar who all made me and my partner feel really special

faculties such as pools, spa good

from a personalized check-in - where fabio was absolutely amazing with my kids - to a wonderful birthday breakfast celebration for my wife, every detail was handled with

spa was fantastic, expensive but good value

the breakfast was amazing

excellent room service

good spa and restaurant

personal like an english country house superb spacious suite overlooking sea really excellent room service

dinner and breakfast were

and if we hadn't been so busy driving around madeira we would have used the facilities such as gym and swimming pool

staff very welcoming

the opening times of the gym were quite limited and required previous scheduling.

we ordered some room service and the food was delicious and not expensive

the wifi was poor and did not give me access to certain business sites i use

there's no good gym

breakfast was excellent, including the service of personalized souffles

breakfast had a great variety and choice for everyone

mini golf course and tennis court not maintained well

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

cept salad) -everything as

we also ordered room service and the food was amazing and well-priced

the only small thing i could mention is that the indoor pool was very cold

whilst the selection was fine the food was somewhat cool from the servery hence we frequented the pool bar most often

flexible lunch and breakfast concept gives you maximum flexibility for late afternoon or early morning hikes

generous but it would be nice to have more options for dinner (more than the cafe) and more for breakfast i

personal contact with the staff is only short and only during breakfast and dinner times for a couple seconds

we liked the fact that the breakfast and dinner were put out for us to eat when we wanted

no breakfast before 10h, no dinner after 18h, the price is extermely high for what you get

the beach is just few meters away and after a swim you can stop at the hotel spa and get yourself warm at the sauna

we planned on going to funchal but eventually only did the west madeira tour because my kids preferred to stay at the hotel and enjoy the swimming pool and the sun

our room was lovely and overlooked the pool and sea and it was very quiet

the hotel is really amazing - we spent 1 week here and enjoyed the indoor pool, the gym, the sauna, turkish bath, the outdoor pool, the sandy beach just outside

than usual evening entertainment, combination of harbour and beach was a nice surprise, good wifi

you can also choose restaurants or swimming pool from both hotels

the landscaping around the pool was wonderful- it added to your enjoyment and relaxation

good choice at breakfast,would have preferred

the mini bar / tea coffee was never replenished properly

breakfast was very good with attentive staff, there is something for everyone

everything, bar on the roof. the room facing the sea. the gym was clean.

ception, room service, breakfast on the roof), incl

breakfast was great and being beside the pool the kids loved it so much.

the kids club wasn’t very good

beautiful hotel, peaceful sea view, access to the sea, top location and a well equipped gym.

gym could be improved

we even got a real baby crib

good wifi in lobby

my room was doors to other room.and there was creaming kids in morning.

would be good to have more food options for room service.

close to town, the beautiful park (which has a great playground for kids) view of the sea and the gardens are done beautifully

however the hotel has its own restaurant which is handy and an over the bridge pool, with kids facility

staff very friendly and helpful great wifi

the walk was a pretty one, down a wide avenue past the casino and a gorgeous garden with a multitude of flowers, plants, a large pond with majestic swans

lovely balcony with pool (and sea access) and sea view (+) you can use the main and mar hotels, beautiful pool with plenty of loungers and towels provided (+)location just on seaside, having a swimming pool is excellent (+) pool was clean and tidy and the whole hotel and grounds were kept in good order (+)excellent hotel. magnificent breakfast. luxurious large seawater pool. (+)many tall hotels is a hotel with beautiful gardens and across the road a very large sea water pool with access to the sea (+) lovely traditional setting with access to pool and sea at penha mar (+)the hotel and facilities, pool etc was exceptional (+)views,great facilities,excellent choice of breakfast,clean,quiet and beautiful gardens and pool, close to town (+) guests have the use of two pools, one in the old hotel grounds and another in the sister hotel which is a very short walk away

huge variety hot and cold breakfast buffet, omelettes, eggs, bacon, sausage, cold meats, cheese selections, yogurts, fruits,

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel was very charming

) was a shame and bar got busy at night with a bit of a chaotic approach to ordering drinks, but struggling to think

all the tours they recommended & the around the world show at the casino were excellent

things were missing in room, such as room service menus etc

beautiful location, really nice breakfast, very friendly staff

friendly staff, good location, outdoor gym, pool views, very good breakfast

nda confusing) and some furniture feeling a little 'tired' compared to how fancy

d there was quiet a few of us) the pool area

was no indoor gym on site and the night clubs across the road were a little too loud on friday and saturday night

the location, parking facilities and rooms were are all excellent

the breakfast is 5star good

wifi signal in our room was poor, but the hotel did provide us with a wireless router that solved

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go back there to change it

from the initial reception area through to the bedrooms and roof top bar and pool

would have liked information at breakfast about the main course at dinner that night

pool area was great

a unique breakfast served on a beautiful terrace

they have a really good restaurant but no room service

it's a really great experience

facilities were so good, small rooftop pool and sun loungers a

bar

the breakfast was excellent as was everything about hotel madeira,

the time the breakfast was open not everything at the bouffet was out, we needed to wait a little bit and we

luis and the bartender were very nice

location, friendly staff, great breakfast and clean room

e book) was a bonus but a little far away to be trundling cases along the cobbles

the offered services were perfect also (free wifi, breakfast and so on) (+)next to the window with a half wall separating it from the bed area) and had good mattresses, wifi and shower, and room for all bags (+) wifi good (+) free efficient wifi (+) wifi was reliable (-) the wifi signal was (+)really friendly and helpful staff, great wifi really high speed and fantastic location (-)wifi at room no. 303 could have been better. (+) quite good wifi (+) my room was very large and comfortable with great wifi and much appreciated air conditioning

parking is limited, there was no availability

s ordered by the staff) and asked for a bit early breakfast

the spa and sauna experience was very disappointing

outstanding breakfast, very kind staff, beautiful view. has free parking.

parking is easy to get to and the pool facilities were amazing

staff on reception were welcoming, and the bar staff were very polite and helpful

were very nice room had a lovely view and was quiet except for first night with wind no big deal breakfast was plentiful, and the restaurant had a great selection they operated a shuttle service

hotel has reasonably priced restaurant and bar next door

breakfast was simple, and that was all we needed for the start of the day :)

the breakfast can be more diverse but still it was completely decent as it was

great location, good breakfast, very nice staff, good vibes

friendly staff nice bar and amazing comfortable room

breakfast was delicious.

location; shop under; breakfast; staff;

friendly staff, spacious room, nice breakfast and good location.

great location. good breakfast. fantastic value for money

the breakfast was disappointing

great that they have washing and drying laundry service

o folding) which was helpful and i used it twice

clean bathroom, rooms are big enough for two people,with international channels and good wifi

staff is superb, wifi good, no parking, but you can found place at street, we parked car at pedestrian way - it's

asked about the washing machine and were told that it would be 5 euros for washing and drying the laundry in the machine

the hot tub next to the pool was broken. the gym is poor.

cafe with the view, the spacious room, the rich breakfast, the amazing calue for money, the parking outside

t the whole funchal is one big gym if you move

comfortable bed, quiet location that was in a beautiful setting in nature, breakfast was good, parking was

the pool was closed, the jacuzzi was closed, the gym was closed

hotel bar looked good too

the general vibe in the restaurant part and bar was

really good place, amazing and good staff, great breakfast.

was lovely, pool table in the bar and a roof top pool with a great view

not a lot. coffee at breakfast a bit better?

clean, comfortable, friendly, well located, nice pool and bar. excellent breakfast

staff very professional & helpful esp pedro & allowed us a late check out which ment a lot to accommodate our flight

hotel in the center with lovely roof top bar and pool, the staff was excellent

great staff beautiful view good food good pool and clean

city centre location was fantastic and the rooftop bar with pool was a great find - perfect for some chill time after exploring

the one in the main pool area is perfect, but the one on the roof was a little chilly - we did mention this to the

would have liked a little more variety at the hot breakfast table, for traditional english breakfast i would go to england not to madeira, though i

great ambiance, excellent service and breakfast, lovely pool area

is only one issue and that is in the early evening if you wish to sit outside at the captains bar where you are bothered by pigeons

hotel was beautiful and the pool and grounds too

the room was large, with really comfortable beds, nice bathroom and even a small well-equipped kitchen

the rooms were wonderful with a little kitchen and lots of food available (you did have to pay)

or at least combined, i would ask for a warm kitchen, but cold things and drinks could be buffet style

well stocked honesty bar on the veranda - so guests treated like adults

breakfast was lovely and the staff was very accommodating

comfy rooms with ocean view, quiet area, easy parking, near a beach

cosy family run bed and breakfast, amazing local food in the restaurant

a small quiet property easy parking and close to the beach in a cute small village with some great restaurants

room was nice with seaview and bathroom. balcony with sunset. parking infront of building.

town in madeira, great to escape the crowds no fuss hotel with nice modern clean rooms comfy bed breakfast included parking free on the street, there is enough

there is a drinks/lunch bar next to the pool as well as pool table, sauna and spa room (spa sessions have to be pre ordered (+) the rooftop pool and bar areas are a must see and if you care to walk you can quickly climb up hidden staircases outside (+)location, fantastic view from room, restaurant, pool, bar etc (-) bar wasn t open and public areas lacked atmosphere at this time of year (early march) (-) no bar area open in evenings

ut then again, is right for the room price ) ; and if you are staying

we enjoyed the beautiful garden, swimming pool, and a sauna

the breakfast was very nice, always a good choice of fresh fruit, bread, meat and cheeses and cooked

location and breakfast was brilliant

staff, beautiful garden and golf course and great food

nice surroundings, wonderful breakfast and food, great service

incredible gardens, swimming pool and free complete and lux spa

breakfast - fabulous choice with the option to enjoy on the terrace

fruit, croissants & good selection of madeiran food for breakfast

the only thing i wish we had was an electric kettle in the mini-kitchen.

hair conditioner, tooth paste, slippers, bath robe) and there is no teabags or coffee in the kitchenette

large comfy room with good kitchen i didn't need

the dinner was really good, the homemade flavour by laura the chef is incomparable and the breakfast is not to be underestimated the indoor pool and sauna are very nice

we had a full apartment for our own, with kitchen, bath, living room and balcony