the pool was quite cold, due to the weather.

surroundings, rooms, facilities, breakfast, pool

4 parking spaces in the parking area, if you go for dinner late you might lose it and need to park in

as in many places in madeira, you need a car to reach the place and parking is limited

place was so quiet we practically had it to ourselves, they brought breakfast up, the bath in the room, infinity

parking, no wifi in the room, loud (karoke bar or sth at the ground floor in the same building, just below the

spacious, rooftop pool, location.

the kitchen was out of order, not a single cutlery

stable wifi

the bathroom was spacious and the room had a little kitchen

liked the gym and the pool

great spa area: pool, sauna,

was very tranquil when we were there ( early february) and we had the spa and a good sized indoor

the room service options were severely limited

the breakfast was superb, with many interesting options and copious quantities

subterrain parking place could become crowdy if the hotel is full, and the access in-out could be difficult

they just love kids

great breakfast and dinner

no extra roaming charges for eu citizens it is not a problem, but worth noting that the wifi is only in the

big rooms, very very nice staff in the kitchen, nice place (ponta do sol), free parking in

mountain and as such the views are amazing but driving to it is a little difficult however garage parking is

private garage with your own key or public street for parking

bedrooms it was very nice and clean, the bathrooms was very nice as well, i did like the kitchen very spacious

place with a great view, big kitchen with all the necessary equipment, very kind host, overall really great

some kitchen utensils are quite old and not working properly

large swimming pool, sauna included in price, pool bar with snacks, very nice hotel restaurant with seatings

wasn't as it expected for this type of hotel, wifi signal was very weak all arround the facility

the weather wasn't great during our stay, but otherwise the pool area would have been a vibe

pool bar could open a little later into the evening,,,showers a little dated..

it was a very steep and narrow street and we got the car stuck in a precarious parking position

the breakfast was good, the wifi connection is great

the staff are very nice the breakfast is lovely the rooftop is

tasty breakfast with fresh fruit, freshly baked bread, pastries and more

the location was perfect and roof top swimming pool was just perfect thankyou so much to the staff at pestana

breakfast is perfect

i also thought the rooms were very comfortable and clean and enjoyed the pool

spa facilities limited. nice pool on roof tho.

location, restaurant, breakfast offerings, relaxation areas, decor all excellent

staff were wonderful both at the reception and in the bar and restaurants

the staff were so friendly, the breakfast was amazing, buffet style, sitting outside overlooking the bay

breakfast coffee - not good ud83dudc4e

the breakfast is plentiful, but quite boring in 4-5 days

plenty of parking

good breakfast and dinner. enough parking space. our room had a nice view.

room was clean, breakfast and dinner (vegetarian) was alright and staff was friendly

the spa was very cosy and provided needed relaxation after all the hikes in madeira

was amazing, free parking in front of the hotel, next to miradouro eira do serrado, fabulous dinner at the hotel

at one point a staff member bringing some extra tea for room service knocked on the door, and as i didn't get

pool very helpful staff decor food was good in the restaurant in the evening

breakfast wasn t the best unless you came early

the bed was exceptionally comfortable, and we loved the invigorating hot shower and well-equipped kitchen

parking at the top is difficult, but it is possible to park a bit lower down and walk 40 meters

view, helpful and cheerful owners of the house, spacious room fully equipped with nice nice kitchen, and of

we had no access to the fuse box, no water at all and no wifi

was my second time and i wish i could return sometime in the future stable wifi, washing machine, kitchen, tv,

room service menu not great either

the hotel is really nice, stuff as well. the pool is amazing

beautiful views , extremely clean . nice pool with a good bar with meals

we enjoyed the breakfast as well, very nice selection of available food

would be nice to offer complimentary water or pop in the bar fridge

the staff, the breakfast, the location, the free parking and beach towels, the everiday cleaning and the views

center and to camera de lobos - perfect size of the hotel - no crowds at the breakfast or at the pool - amazing

walk to funchal city center and to camera de lobos - perfect size of the hotel - no crowds at the breakfast or

no menu for room service

we always found a parking place in the court of the hotel

although there weren't many children staying, it was great for small kids - playground, playhouse, bouncy castle

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

the juices at breakfast were appalling and were a serious let down given the otherwise high standard of

room had seaview and was on lower floor but easy to get to pool etc

all pool n bar staff friendly, helpful n professional especially juan and stefano

gym is not great (only a few cardio machines and on the first floor landing (so no separate room)

retirees smoking on the breakfast terrace not paying any attention to families with small children

was supposed to be gym facilities

- local red wine particularly poor and no option even to pay for a better alternative - and the bar service was

would be great to have a small play area for kids outside in addition to the pools

swimming pool was cold, without heating

wifi really bad and unfortunately no fridge in the room

quiet, outstanding location of this hotel was spectacular with swimming pool and sunset views

there was not natural juice at breakfast, what i missed from a hotel like this.

especially the breakfast service was amazing

we were located in an apartment in building b and have a leaving room with the kitchen annex (very well equipped

:) also just an idea for improvement - since it is family friendly hotel - they could make some kids playground

so kids can be loud but all handled well and i don't mind

we ll equipped kitchen for a weeks stay

room was large and comfortable with good kitchen facilities

wifi worked

loved the facilities, the sauna, swimming pool and the restaurants all included in our stay price

on any photos on the website, just a small slide and swings and playhouse but enough to keep the kids occupied

we were really well looked after, even bringing breakfast to our room for no additional cost when we wanted to

spa treatments all over 110

indoor and outdoor swimming pools, spa facilities, great choice for breakfast, good size rooms, view from the

our room was spacious had a lovely kitchenette, , a double bed, shower room and two balconies

love the buffet breakfast at the hardin ajuda hotel

a microwave and a kettle would be useful but it s not something you can t do without as the kitchen was

the mixer tap in the kitchenette was plumbed the wrong way round so hot flowed cold and vice versa

excellent wifi a must with kids

location, spacious rooms, indoor and outdoor pool, spa centar

rooms nearby, spa and pool facilities good, as was breakfast

nice pools! the kids loved it!

wifi didn t work in our room unless you stood on the balcony, so i eventually have to resort to

for example: - we wanted to order room service, nothing was available during our stay

indoor pool and sauna were great

breakfast, the sauna in the basement, the balcony with sea view, the swimming pool on the top floor with a

amazing location; facilities: breakfast buffet awesome; wonderful staff; great pool and loungers

the poolside bar downstairs was not operational at any point, leaving no option to purchase even drinking water

parking was an issue - carpark was too small, had awkward perimeter, needed designated spaces

the hotel shuttle bus has very limited schedule but public buses are frequent and convenient, so there's an

shuttle bus system to funchal worked very well but you do need to book in advance both ways

gym equipment was very old and the multi gym somewhat dangerous

the pool was well-maintained, with towels and deckchairs readily available at any time of day

loved the fresh papaya served at breakfast

all staff is very helpful, pleasant and kids friendly

a euro to change pool towel seems petty and 12 euros for use of the safe is excessive for a 3 night stay

tried to use steam room & spa facilities but were fully booked

we asked them to be replaced but even the new ones xxl size were like for kids so we couldn't use them at all

adults only, small and friendly, great staff, parking on site, free shuttle into funchal

the pools were small and gym equipment basic and tired. however there was a great steam room

a little surprised that so few people used the bar later in the evening, however we have never holidayed so

hotel is adults only , we have stayed here several times as we like the peace and quiet

gym and indoor pool/steam room were very dated and not really fit for purpose.

the room had very bad access to wifi too

the breakfast room where you can sit inside and outside is also lovely

the coffee in the poolside bar is the best

lunch at the snackbar near the pool was good

very relaxing areas, spa nad pool amazing

gym was a bit small and breakfast could have had more vegetarian options

the gym was clean and well equipped

wifi weak

great gym and swimming pools

lovely indoor pool and spa

it is also great that there is free underground parking

we enjoyed the spa area and had a lovely massage

we had a room (117) with direct pool access and almost next door to the gym and spa

diogo and the team are amazing, doing a great job entertaining the guest with portugues classes, kids club,

not so much to do for teens at the hotel and they found the wifi not that good on 9th

breakfast was very tasty

and the free shuttle numerous times per day

very good and tasty breakfast

facilities, free parking which is needed in funchal and you definitely need car on madeira island

breakfast, fantastic view from the balcony and pool area

also, the drinks in the bar were really great

the breakfast was nice and the spa treatment was amazing

breakfast was varied and good as inclusive

the swimming pool and the bar were cheap and

room service and cleaning staff did a superb job

free parking, nice breakfast and dinner

clean and well maintained outdoor swimming pool, breakfast fresh and delicious

nice and big room with kitchen and very very very very good breakfast!!!!

next door kids am cooking food - not part of the hotel i suspect

location and the staff is professional and friendly, kids love them.

due to corona, room service only limited to italian in house restaurant il basicilo that offers good pizza,

spa was beautiful, treatments were great

room service is available as an option and is delivered well, but the selections are limited and

wifi coverage in the balcony of the room - poor

room service staff very friendly

no wifi in the rooms,no drinks in the rooms,one pillow each

the parking lot is really small. the bathroom doesn t have shampoo nor conditioners.

and clean, tasty food, maybe too tasty ud83dude00 sporting activities like gym, tennis court, in- and outdide

you can find free car parking near hotel

we had no towels on arrival, there was an issue with their laundry system and we had to pay for pool towels to

delighted with the option of a pool, ping pong and with beautiful views of the city of funchal and the sea

the room service was everyday which was very nice

good wifi

pool was big and the bar makes most delicious cocktails

room service (3e) for breakfeast include only cheap juice and crossans, if you want to eat what is

taking half an hour to order a drink in the bar area

a nice pool area with a bar, tennis court and a spa and all of the hotel was kept immaculately clean, staff

wifi connection was very bad, after some requests have been improved

was good, different entertainment every night, gym and pool were great

swimming pool and terrace, wifi works very well

everthing i love the pool

can be a little noisy outside also the gymnasium needs some air freshener!

pros: * wifi * facilities * breakfast (could have espresso machine though)

the breakfast is really good

is good from the staff 5* up to all areas car park, bar and swimming pool like the bedrooms all good

lovely modern room with excellent kitchenette

the facilities (gym, good breakfast)

and clean room, very tasty breakfast with good variations, free private parking, helpful

wifi wasn t great

nice pool, room, breakfast, dinner, staff, sea view etc... near centre!

the new facilities with indoor pool, gym, sauna and steam bath

would have liked gym to be open at 7am

the breakfast is not amazing its just ok. the minimum necessary.

but the breakfast was horrible and 2 many rules for an adults-only hotel

often both the pool bar and the inside bar were left unattended

robes, complimentary water and then there is the incredible rooftop terrace, well equipp gym we especially

lots of sweets making you feel like a kid in the world of adults

the hotel has a rooftop bar with great views and live music

the gym is nice but small, they have a small but really hot sauna (95 celsius) and turkish bath without

house keeping did not clean the room during our stay. room service meals were pathetic

spa is non-existent massage requires 48 hour notice and there is no info on their website to

the bar is terrible. this is my only real criticism of the hotel. it needs a proper bar.

the arrival present from the kids club (colors, sponges, etc) were a very nice touch

pool area was great with plenty of sunbeds and direct access to the sea

the staff is super nice, starting with the ones from to reception, the bar and ending with the pool bar lady

pool area is spacious and very well serviced

restaurant, bar and bbq - delicious food for any taste

wifi in the evening and evening hours was slow

working hours for gym and pool could be extended

there are several pools and a tiny gym (although

a kitchen with everything you need

the pool area was great, with a nice pool and loungers

the suites were comfortable and private, and the pool was our favorite

also the pool was excellent,

parking was easy, just outside the building

great breakfast with a lot of choice

wifi was spotty in room

amazing staff!! my kids were sick during a few days and they were incredible!

we spent there 10 days whith kids and all of us really enjoyed the time in hotel

great wifi, comfortable huge bed, amazing view, rain shower and a stone beach right in front of the hotel

the wifi didn't work in our room.

terrace gardens views pool spa area very friendly and welcoming staff

each morning we had delicious breakfast on the terrave, watchin the sunrise

free wifi signal is a bit poor from rooms and i was on my data plan throughout the trip, but this was

the jacuzzi wasn't working, there was no one to man the bar in the indoor pool area

the pool bar is not nice, would not recommend to eat there

dining they prepare a birthday surprise for me, with a cake, candle, sweets and juices for our kids and champagne

lisboa bar is pretty good and has live music

beautiful pools , nice beach fair price for snacks and drinks near the reception cheap price for laundry and

we enjoyed everything in the property including the spa facility.

we liked the fact that the breakfast and dinner were put out for us to eat when we wanted

you down there, it's 5 euros per person one way; - no need to bring your own food — you get a breakfast and

wifi wad terrible

it was very hard to understand timing and parking in advance

we called up front to reserve a parking spot and drove directly to the cottage

rooms and both times i had to accept that there are no power outlets near the bed and the wifi is really poor

free parking available

great food for dinner and breakfast

-wish the swimming pool was bigger to allow proper swimming training

gym is pointless

there is a reasonably priced bar with a daily happy hour - great cocktails

poor wifi

pool, breakfast

pools and gym/spa facilities superb

room was clean & tidy, with small kitchen and comfortable beds

have liked more vegetarian/vegan options at the restaurants and on room service as we had to eat out every night

our personal highlight was the unwind together session we booked at the spa - just fantastic and amazing

a very big mention for telma costa at the il gallo d oro restaurant as she had raised the bar of offering an

but you can use the facilities after this- we had a late flight so took advantage of the amazing spa & treatments

spa breakfast (food quality) location wifi access beverage selection

the menu of the main restaurant. breakfast was good, but the evening menu is not so good

quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

breakfast was excellent

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

superb breakfast. fabulous suite and the view was heavenly

of the bar staff were abrupt and not helpful

there are a couple of bars though they don t tend to get busy so sometimes you have to track down a staff

good breakfast and the dinner. the garden is also beautiful and well maintained.

one gripe was that the kids club was not open

could have more variety or change and introduce some portuguese dishes and pity wifi doesn't work in

large pool was heated and cleaned daily

the pool and gym were very handy and the concierge very useful

they went out of their way to be helpful - even opening up the gym at 7am for me so i could do an hour before

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

great breakfast (with very relaxed timings which suited us well :-)

in the room, although it is lovely to order a pot of tea in one of the many reception areas (or room service),

hotel is indeed legendary, fantastic location, impeccable facilities and the pool is just amazing

the pastries in the breakfast can be further improved.

enjoyed high tea, breakfast every morning, the sea pool, the gardens

the breakfast was amazing

staff very welcoming (gay couple) superb facilities including rooftop swimming pool room was spacious and well

personal was super nice and we were given late check out which really helped us and a bottle of madeira wine

depressing and not well manteined, outside pool is just ok and little with no shallow end for the kids

amazing views from the balcony and indoor pool

wifi was unreliable at times (on apple devices)

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

the views from the hotel were stunning and the pool and spa facilities made for a very relaxing couple of days

slow wifi, not ok in 2022 or at this price

wifi was poor

the selection was fine the food was somewhat cool from the servery hence we frequented the pool bar most often

we never did find the mini golf facility

the breakfast was great! the pools were incredible! along with the access to the atlantic ocean.

from reception to dining to pool and room service, staff were amazingly welcoming and helpful

there will be so many activities: pool party was so much fun

mini golf course and tennis court not maintained well

there are lots of things to do like table tennis, gym, indoor and outdoor pool, steam baths

if you need something to buy, perhaps more food or toys for kids, there is a big shop across the street

we also expected a bit more from the spa facilities, but the indoor pool was nice, especially having it all to

is awesome and the hotel was right next to the beach - everyone was really nice and helpful - wifi was good -

), the facilities are a bit small for a christmas & new years crowd, mainly the gym and the indoor pool

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

kids menu was so poor and tasted of nothing

piano bar nice for a drink

they serve dinner only till 9 or 9:30 pm as room service which was very bizzard and wired for a 5 star hotel

breakfast had a wide selection to put on ones plate

plenty of amenities around to keep you entertained - 2 outdoor pools and 1 indoor pool + small gym

used the roof top pool a couple of times very nice and again staff really nice

the kids was amazing

the spa, gym and pool area was top

the choices are limited, the current system doesn't work - having to queue in the kitchen for hot a la carte

the kids was amazing

be seen as an opportunity to connect with those who are next to you, we would have liked to have wifi access in

management needs to scrap the room service surcharge of 10 on every order even for a cup of tea

lost a pair of shorts at the pool that apparently was not found...

sea views, kitchen in the room, great variety at breakfast, access to pool and rooftop bar

the gym was one of the most moderns ones we experienced in hotels and the breakfast was great

grate breakfast

location just on seaside, having a swimming pool is excellent

good breakfast

the breakfast was delicious, the bar was great, and the pools were amazing

my only problem (and not a major one) was that i could not get wifi in my room

it is very pleasent to stay at casino, it is very good overall.

lovely pool and gardens and leisure facilities

) was a shame and bar got busy at night with a bit of a chaotic approach to ordering drinks, but struggling to

bar was understaffed so very slow service

huge variety hot and cold breakfast buffet, omelettes, eggs, bacon, sausage, cold meats, cheese selections,

suggestions: add some umbrellas on the terrace and parking signs on the upper road

the parking is pretty small but they offered a transfer from a large parking downstairs.

loved exploring the gardens and the kitchen

small restaurant with amazing views and good kitchen

small thing - pool is small if needed one in summer time...

a good choice of breakfast

spa was really nice everything clean

very easy car parking in the underground lot

amenities were fantastic, specially the spa great breakfast buffet excellent staff

welcoming and helpful staff, nice breakfast, good location, nice swimming pool and great gym

the bed was very confortable, the view was amazing and the pool is really cool!

good wifi

friendly staff, good location, outdoor gym, pool views, very good breakfast

the terrace with all it's offerings such as gym, sauna and bar is amazing

staff at the pool bar just did not want to serve any of us up there (and there was quiet a few of us) the pool

wifi

we used the pool and it was very nice as well

breakfast was top rate. better than expected

you can have coffee or food there and swim in the pool if you want

great breakfast lovely pool area amazing view from roof top bar

the wifi was very very slow

the rooms were clean and breakfast was ok

the rooftop terrance had a bar but wasn t used and it didn t look like it had been used in a while, that

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

what i not liked was the organization of the gym slot in order to the covid19 reglementations

very good rooms and facilities, but the best of the hotel is the open air rooftop swimming pool with a superb

one minor niggle - the gym could be better equipped, it occupies one sub floor level, seems a bit of shame not

breakfast in the morning is top notch

breakfast, very comfortable bed, very helpful room service & reception , great pool & bar on the roof terasse,

welcome, superb room, fantastic decor , fabulous breakfast, amazing roof top pool, view and bar

the hotel restaurant, noz, was lovely too - breakfast was great every morning, with lovely bread

the breakfast was excellent with lots of choices

also a modern, well-equipped gym and wonderful

fabulous rooftop pool and bar area

parking is a bit further away and the parking spaces are a bit small

my room was very large and comfortable with great wifi and much appreciated air conditioning

free parking (pre book) was a bonus but a little far away to be trundling cases along the cobbles

free parking very useful if you have a rental car, streets are narrow and no free parking at all

great location, free car parking

not a heated pool (not a massive issue) as i only used the pool once

breakfast room , terrace views and swimming pool service by angela at front desk, daniel and marco in the

very good gym and spa facilities and the food was excellent

we had rented a car from the airport (the hotel also offered us rent a car), there was a parking with enough

nice addition is that all facilities like gym or spa are included (no extra charge)

our room was very clean; the beds were comfortable and the wifi worked perfectly

very clean quiet while in the very centre comfortable bed fast enough wifi (60 mbps)

wifi wasn't working when i got there, so had to use an external mini router that they provided me,

wifi could be improved, kettle in the room, some coffee, a summer duvet would be appreciated

good wifi

in front of the gardens, bedroom is spacious with large bathroom, panoramic balcony, nice breakfast, vintage

good quiet bar and dining available if you want to stay in the hotel for the evening

room , classy stylish bar , welcome drink, breakfast to-go for the early morning check out, welcoming staff,

we stayed for the entire booking - 7 nights and nothing was resolved wifi never worked

pool would have been nicer slightly warmer - bit hard getting in as felt so cold

could recommend bolero on str 31 janeiro, bar revolution, venda velha and

early check in and late check out. bag storage.

friendly staff nice bar and amazing comfortable room

great location, good breakfast, very nice staff, good vibes

wifi signal was really low in the room but to compensate the tv channel selection was impressive

no parking, but it is possible to park on a street nearby.

great that they have washing and drying laundry service ( no folding) which was helpful and i used it twice

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

hostel was super clean, bathroom and kitchen cleaned every day

very good location - close to town center with car parking possibility on the street.

no wifi in the room and ants in the room. the shower hadn't any pressure for hot water

good breakfast included fruits nice big rooms

friendly staff, spacious room, nice breakfast and good location.

the breakfast was disappointing

location; shop under; breakfast; staff;

good location, clean room, free breakfast and very friendly staffs! would love to come back.

plenty of choice fruit also available, large dining room swimming pool on roof fair size with bar available

great buffet breakfast, piano and pool table

have been nice to have a drink or two in the afternoon at the rooftop pool but the bar didn t seem to be open

sure we could be there for breakfast or else they would have made a plate for us, a very cool pool and a great

wifi was spotty

wifi a little slow

no room service. no coffee in room

the rooftop pool and bar have fantastic views

spacious room,good location, pool and restaurant on the roof.

was a great variety of food for breakfast, but the warm dishes weren't the best

great ambiance, excellent service and breakfast, lovely pool area

we were upgraded to a suite which was v spacious and had a small kitchen area

good gym and inside pool

great facilities, 2 pools, gym, roof terrace, etc

they had wonderful gardens and a view of the city for breakfast in the morning

the room was large, with really comfortable beds, nice bathroom and even a small well-equipped kitchen

view from both the room and the garden/terrace, the amazing breakfast, the location close to the old town

wifi speed was ok

breakfast out on the veranda was plentiful, tasty, with a beautiful view

cosy family run bed and breakfast, amazing local food in the restaurant

day the same breakfast (except eggs - boild or scrambled or omlette but when you come to breakfast 9:15 there

room was nice with seaview and bathroom. balcony with sunset. parking infront of building.

nice parking spot directly next to the hotel

we picked up a menu in the restaurant to look at it for breakfast and he snatched it from our hands and said

wifi at best intermittent and then very weak. very poor phone signal.

the pool area was very nicely furnished with amazing views also

the rooftop pool and bar areas are a must see and if you care to walk you can quickly climb up hidden staircases

for the rest of the days we used either the hotel shuttle , or the regular buses

food in the restaurant was expensive, spa treatments were expensive

lovely walks across and around the property and golf

nice surroundings, wonderful breakfast and food, great service

the grounds are beautiful and tranquil and they have a top golf

i recommend it to anyone who values privacy, tasty cuisine, playing tennis and golf and wants to wake up with

we hired a car but you could also use the shuttle bus or local bus in and out of funchal