some trouble and didn t work entirely well, but they gave me access to other apartment s wifi as a temporary

and there were no shelves in the kitchen which showed to be a little inconvenient - because there s no room

also, since i really like to cook, i appreciated all the kitchen amenities

didn t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it

we'd so highly recommend this hotel to anyone, from honeymooners to families with young kids

beautiful pool, lovely tents, great bed

espresso coffee machine was available but not offered in the breakfast menu

was very poor, breakfasts as well as all other options in menu

ordinary breakfast in the nearby buffet

breakfast was awesome

wifi signal was bad.

good price, perfect & helpful staff at the reception, clean room, free parking.

you eat breakfast in a car parking lot while some of the other guest have their engines running and fumes go

well equiped gym, nice pools, bars and restaurant

the spa looked like it was once vibrant

of course there are parking challenges for the hotel guests

they can improve the breakfast

breakfast is costa rican gallo pinto and costa rican sausage

there is no real restaurant and bar and the beakfast was rather simple

we really liked the place, view, rom, pool, whirlpool, sauna, staff, animals, etc.

breakfast was good but there was no fresh fruit

and covered, the jacuzzi is hot, the staff are very accommodating, cabin is large and clean, kitchen stocked

quiet and nice spa, swimming pool, friendly staff and beautiful lodge, i was happy stayed 3 nights here

a little expensive. breakfast couldn t be served earlier before i left :/

nice area with small pool

seems like a more expensive mothel, the parking lot had few lights

extremely comfortable bed and excellent breakfast

it includes a high quality breakfast

clean, quirky, comfortable, kitchen

wifi. first day shaky. second day, it crashed.

here, i ended up in one of the rooms on the bottom level, which smelled a bit musty and had weak wifi

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

safe and secure parking

free parking is a big plus

great breakfast, nice hosts, comfy and tidy room

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

breakfast was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for

well i do not like the wifi to poor, no good reception in my room. ud83eudd2d

staff, clean facilities, great breakfast

nice cabins, perfect location for us, very good breakfast and good local restaurants next door

the restaurant, bedroom and the breakfast

had wifi issues throughout our stay but seemed to be a one-off event caused by the internet provider

parking onsite which was good

the pool was perfect and the kids enjoyed spending the afternoon playing around as we watched in comfy lounge

parking lot was a bit too far away but it was ok because they gave us rides up in their golf car

oh yes, laundry bag $25 every other hotel we stayed was $10

breakfast lady wasn't very friendly. no hot water.

there is a pool, great wifi and room service daily

breakfast was delicious and adult the staff were super friendly

no laundry

parking tight. shower was adequate. pricey for what you receive.

wifi strenght could be better

they also make beautiful costa rican meals- breakfast and lunch is on the patio and you can hear the cacophony

room had a kitchen but did not use it

the wifi is perfect

breakfast was so delicious and

missing cutlery in the kitchen

the pools are dirty looking, we understand the colour is because of the minerals but there was clumps

natural pools very nice and you can use them the total night if you like

good breakfast

free breakfast had meat and cheese that were fake and the you could tell was just processed food

the hotel has a 2-3 hour laundry service with very reasonable prices, which is of great value as any in-room,

you feel like in jungle:-) lovely hot springs with bar you can have your drink in hot springs:-) place wad

the kids loved the waterslide and pool

my kids absolutely loved the night hike

no room service but a lovely restaurant and pool

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

hotel had enough parking spaces

that said, the wifi was poor, both in ability to connect and in strength

very friendly staff, great location, traditional breakfast

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

although it is distant to the town, it is close to some kind of bar or nightclub that has a loud sound until

very friendly staff, good breakfast

very nice property and plenty of parking spaces

the food is amazing, both breakfast and lunch (we didn t try the dinner but i m sure it would be super good

wifi was down for 2 days

nice accomodation with swimming pool and great breakfast

snake, how to find free hot springs (a hot river in the forest), access to a free hot swimming pool in a resort

the shared kitchen was great

comfy bed, hot showers strong wifi, clean and spacious shared kitchen area

amazing breakfast quiet location eco friendly outlook netflix for the kids

quite, clean rooms, comfy beds, good breakfast

efficient laundry service

laundry services were available, too

there was no wifi nor phone coverage in our room

good facility with excellent breakfast

room was huge with good ac, private and secure parking behind a gate

you can even pay for laundry service

good laundry service too

the wifi is stellar i was able to get a lot of work done in private when i needed to

wide range of kitchen appliances

traditional breakfast was also

breakfast setting was good. location was good. it had good wifi and tv channels were good.

don't have a rental car, but a 2 minute (or less) drive if you do and we were always able to find parking downtown

we really enjoyed the swimming pool and the open air gym, as the days we spent at the accommodation very quite

the room was cosy, clean and tidy. staff was friendly. breakfast was nice.

it's quiet, it's not noisy or full of kids

nice hotel pool

gluten-free offer at breakfast and we had to take a taxi to get to the various tourist attractions and even to

carry heavy suitcases for over 100 meters from the reception and again from the room to the car parking lot

wifi not so good in the room. breakfast good but with few choices

thing i'd change is maybe adding a snack/pool bar open like 4-8:30pm (when the pool closes) - nothing major

the grounds, pool,

the pool area, parking and breakfast are all great

beautiful garden and swimming pool, comfy rooms helpful staff and abundant, varied breakfast

the breakfast was delicious (eggs, pinto gallo, pancakes, fresh fruits

there is also no laundry service

parking situation needs to be fixed, bc it s too confusing and difficult to park your car in such

pool a bit cool, same with jacuzzi. food and service was excellent. environment was beautiful.

also, the balcony looks out onto a parking lot, and with the welding was a little loud

the parking lot is very wide

we really liked our stay. great people, rooms, breakfast and location.

the wifi coverage could be a bit better.

spotty wifi

was a little small for adults, good for kids though

my kids spent a lot of time in it at the end of the day

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking

the kitchen is nice and has the basics

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

the bedroom didn't have a window and the kitchen lacked

view of arenal volcano, close to the park where there are also views of the volcano and church, wifi was available

also they have a share kitchen and groceries store are near

that was flooded everyday with rain-view was blocked with roof and walls from adjacent buildings--wifi was

large terrace area very pleasant area to sit, with a bar and lots of open and sheltered sitting areas

amazing location. amazing common area. excellent breakfast. hope to be back!

the pool and gardens are lovely

the pool was also very beautiful

the wifi didn't work great in our room, but we were at the other end of the complex and this wasn't a

good breakfast, location, very friendly and helpful front desk staff.

the wifi seemed slow sometimes

a swimming pool is under construction, which shows they are making upgrades

there is a great view of the arenal volcano from the shared kitchen area

there's a pool under construction

best of all, there was a sloth in a tree in the parking area

they are also building a pool, so the stay at this accommodation can only get better

it's very clean with a lovely very small but welcoming pool

could choose from different delicious (and freshly prepared) breakfast options every morning

the typical breakfast was delicious

nice spatious room. appreciated the pool :-) breakfast was ok, nothing extra but not bad.

everything was nice, shops and restaurants are also near. very good breakfast.

lodges are very spacious and have an amazing view on the rain forest - staff was helpful, laundry is very fast

coffee maker was missing pieces which made it not functional, though the rest of the kitchenette was well

there were some kitchen facilities but not much, and the bathroom was nice and clean

plenty of parking for rental cars

wifi was not the best

the pool and it's close downtown

rooms are lovely, plenty of communal space and nice little pool

clean, good free parking onsite

nice, modern accommodations surrounding a beautiful garden and swimming pool

parking could be a little tight when busy

breakfast was great

comfortable rooms, great ac, hot water, stable wifi, and friendly staff

parking lot

wifi was mostly ok but sometimes disconnected

ok for 2 adults but with 2 kids, very

pool has an incredible view of the volcano, breakfast is amazing, rooms have everything you need

the shower was wonderful with lots of hot water, the breakfast as plentiful and delicious

wonderful breakfast

from the town center, therefore it is quiet and you have a great view of the volcano from the pool

bad wifi connection in the room 15

great breakfast great possition and great views of the mountain

breakfast exceeded our expectations

had the standard room which is located by the laundry room and the kitchen

friendly staff, comfortable bed, no mosquitos, good wifi

they have a board outside the reception area with their recommendations in the area as well as laundry service

location, good kitchen appliances and very clean

couldn t use anything from the kitchen or microwave

frumpy furniture, kitchen in room cannot be used, noise from street

wifi worked perfectly and there was a safe for my belongings

wifi wasn't that good

breakfast served by owners, property walks and pool area which was never busy

wifi was not dependable but it was adequate

the breakfast served was of outstanding quality

the breakfast (included) was very good

highlights of the stay is homily breakfast, cooked at host kitchen every day and what a real home coming feel

pool and bar area lovely

comfortable, nice swimming pool and chill out area, very nice staff, hot water, close to the center

no water station and wifi didn t work in my private room

excellent breakfast burrito, fabulous pool, a little outside la fortuna, so not crazy

wifi is strong enough to work in the front and in the back in the secret garden

the pool is perfect to cool down after a hot exhausting hike

the staff was super friendly, parking was easy, and the breakfast was very good

property with a great view, friendly and helpful staff, great breakfast, well located and easy to find

great staff, tasty breakfast, awesome location

the wifi is sometimes slow.

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

before leaving, would be excellent especially with children, our guide was quite good with the kids on the tour

there were a lot of kids so it was really loud and i avoided the pool

no room service, limited pool bar hours

pool area nice (when not full of screeching kids), possible to see lizards and humming birds all around and

close to the waterfall, staff was very accommodating, prices were good, have security, onsite parking, wifi

private parking available in from of the room

pool was closed for cleaning.

parking was available right beside our cottage so was very secure

amazing breakfast

nice breakfast

kitchen could use some organisation

in particular the kitchen amenities could be better

kitchen and dining table

the yard and swimming pool were well taken care of and beautiful

would have been nice to have a few extra necessities in the kitchen like dish soap, towels, etc but the store

villa was very clean and comfortable, bed was soft, full kitchen was great

we liked the large bathroom, the outdoor rain shower, the kitchen area, and the living area

- very friendly helpful stuff; - beautiful terrace outside: - good restaurant/kitchen, good

the kitchen is not equipped with a stove and the single knife was very used

the villa was spacious and had a safe and a large bed, it came with glasses and some kitchen stuff which was

still close to town and so many beautiful plants, very private, gated parking and entry

entry gate for the parking was a concern but the staff was ready on the spot to help with the code

the pool was a highlight looking to the vulcano while swimming

bathroom was a dream and we felt like having full privacy on our little terrace with the plunge pool

the whole place was super clean from the pool to the plants and even the parking lot

proximity to everything, yet quietly tucked away. clean. spacious. we had a private pool.

having a kitchen in the room made us really happy, and having a private jacuzzi in the garden was amazing

landscaping was gorgeous and we saw an iguana and some beautiful birds by our pool

liked the privacy, hot tub, shower, and the kitchen area

of costa rica and it was probably the best place we stayed, beautiful new rooms, little modern kitchen, beautiful

included, kind staff, tv has streaming services included, all comforts like hot water, ac, and wifi work well

parking is in the place

definite need a car as it is a 5-10 minutes drive into the city centre the bungalows have some kitchen equipment

pool with waterfall was relaxing as was the swing seat on the porch

it was really handy having a little kitchen in the room too, would definitely recommend

parking is limited, so make sure to mention if you come by car

the pool and property were excellent

the hotel has everything you needed, staff were very friendly, and breakfast was really good!

helped me contacting transportation and activities info free breakfast across from the hotel

laundry services were quick and efficient with shirts nicely folded

pool is great

staff, free parking on premises, free night tour, all day coffee and tea (also free), outdoor pool and 2

the pool and hot tub are perfect for relaxing and chilling out

we had 4 nice rooms with breakfast included

the restaurant and bar have limited hours.

we had a huge terasse in front of our room with the view on the pool

the breakfast was delicious

great breakfast

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

front desk showed me to my room, there was no orientation at all no explanation of facilities, wifi, dining,

breakfast was good

the free breakfast is amazing

breakfast service was very good

oh lastly, there was a beautiful and clean pool that we never used

the pool area is really nice and the rooms are very spacious

the breakfast was delicious

communal kitchen and seating areas, pool and access to laundry service were all bonus points

the overall facility - food, location, room, free kitchen acees, free laundry access, and especially the staff

good wifi

the staff was amazing, the free laundry was a blessing

the parking space is a little small, but we had no problems getting in and out of the car park.

there isn t much lighting in the bathroom and the light bar wasn t working, no other rooms available and

nonswimming pool - no bar - limited staff present at reception - basic breakfast

convenient parking just outside the room

view of the volcano, the tiny bungalows with hammocks and covered patios were delightful, and the wifi made

i loved it, great view, super comfortable rooms, very clean, nice jacuzzi and pool.

the pool and jacuzzi were nice and well kept

rooms were nice and cozy, clean with some basic kitchen supplies

the wifi was on and off

rooms were a little dated, but the pool area was nice and restaurant/bar offered many options as well

free parking and free breakfast were also helpful when getting picked up for early morning excursions

pool/hot tub area would be great for a hotel in the u

2 pools on the far left have waterfalls and one large huge hot tub for up to 25 persons included

i loved the gallo pinto for breakfast

excellent facilities for families - our kids loved playing shuffleboard in the games area

we took advantage of the onsite laundry service and were very thankful to have clean clothes

every house - with its spacious rooms and bathrooms - has its own parking spot and its own terrace with stunning

wifi can be a little spotty, breakfast isn t included

used the laundry service, which was very expensive and not good

too few options for breakfast

the kitchen tool could be improved (no table for chopping veggies, no tissue paper, no

love the location, the decor of the villa, breakfast and surrounding area, etc

breakfast was good, they gave you several options to choose from (off the menu), so that was nice

little kitchen area was a nice addition and the complimentary breakfast every morning was delicious

breakfast was delicious and we could do artisan craft shopping and book all our tours in the same

maintained property, with a great quick breakfast

staff stood out for their friendliness and helpfulness, especially in the bar area

bills itself as a thermal spa hotel

good buffet breakfast is included with your stay

the breakfast could have been better, the bathroom was tiny.

the rooms were amazing at night and the natural pool was great!

breakfast was great

breakfast was delicious!

we saw lots of toucans on our way for breakfast

there is parking on site, location is great (10 mins into la fortuna ) and the hotel stsff can organise

breakfast is very good with many many options

view of the volcano, great garden grounds and swimming pool

breakfast was

room service was quick and really affordable

no wifi except in room. must leave property to smoke. small smoking area could be provided

our room was the furthest away and we didn't get wifi in our room which was a bit

location was great, surrounded by nature, and the thermal pools were relaxing

our house aka sea container (#14) was few meters away from parking lot and pool area at the same time

what makes up for it are the really nice pool-like thermal springs with nice night-lighting

this was our first stop in costa rica and this property and team set the bar very high

not crowded place, strong wifi in bungalov and around the four swimming pool,

the entrance/parking could have a more maintained look

considered it pricey buy given the quality of the room, the thermal pools, parking being convenient to my room

unique design, super friendly staff, delicious breakfast, and relaxing pools

we felt that the amenities, the number of calls, the pool bars, the spa, and the restaurant and bar upfront

the spa treatment we received was also quite costly, which was not the issue, however, the services

the suite was huge and luxurious with very good wifi too

multiple different hot and cold pools

restaurant and bar rather expensive.

last but not least the wifi connection was horrible, we work from home so we solely depend on the internet in

s not many parking spaces at the bottom but that can t be helped

very generous pool area, great breakfast options, nice room with stunning views on the volcano

room service options weren't that amazing

breakfast was delicious and fresh every morning

parking spaces small

the included hot breakfast is plentiful, with a variety of options and they offer a different variety daily

great breakfast buffet

great buffet breakfast, good location, spacious room

there are spaces for groups, couples, and kids

there s a great bar there also

the grounds, farm, hot pools, and the spa were all unique and very enjoyable

the spa was exceptional and very relaxing, but a bit

great staff, lodging, hot springs and spa

the hotel is well located only a few minutes drive from town and there is convenient parking onsite

foliage, wonderful meals at la saca, hot springs and spa, everything was perfect and very kids friendly resort

breakfast buffet exceptional, with a lot of choice

road & parking is a bit too dark if you arrive late at night, specially rooms at the backend of the hotel

the wifi was very spotty and even when it was working, it was so slow it barely worked

the spa was absolutely amazing and all the employees were cheerful and kind

multiple hot springs pools were so relaxing and swim up pool bar was very relaxing

the balm massage at their spa was incredible

the bartenders at the pool were great

breakfast and service were excellent, and check-in and parking were smooth

parking is not convenient. getting and returning bath towels was effort.