we had breakfast every morning by the pool and hearing the birds sing

villa had a basic kitchen unit in it (sink on an island, a grill, and a refrigerator) but there was no cutlery

my kids enjoyed the pool and the excellent wifi

they also make beautiful costa rican meals- breakfast and lunch is on the patio and you can hear the cacophony

breakfast was good

no kids menu

no kids menu

the restaurant had amazing breakfast, many options, and was always a treat to enter into

nice swimming pool but the bar wasn't always staffed

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

excellent breakfast buffet, lovely lodges, helpful staff goof wifi and huge estate

needs majntanance and appearancd totally different to internet pictures (no seperation between parking and pool

they need to replace the furniture around the pool.

our kids didn't want to leave

the secluded location and limited guests the kitchen is run on a schedule so that requires guests conform to

the pool and the gardens made our stay amazing

is no breakfast, even for purchase as advertised

victor arranged to have breakfast made for us one morning, and it was authentic and delicious

the place also has a very nice pool

was niether wifi nor cellular internet for almost all our stay

have loved to have a second towel for the pool and a hair dryer but overall happy with the stay

the pool and breakfast were very good

there should be wifi by the pool area.

and covered, the jacuzzi is hot, the staff are very accommodating, cabin is large and clean, kitchen stocked

of nature from the room, pleasant and helpful staff, ok breakfast, good parking space, nice microwave and fridge

wifi was stable and fast

the bird watching in the morning and frog tour were a big hit with my kids

can even cook there with all equipment, we had three two-person beds; so perfect if you stay with kids

good a/c, wifi, kitchen is well stoked

laundry service is available

great breakfast

loved the staff, the private little pool in the room and the breakfast

poor breakfast, especially for vegetarians breakfast was subpar

breakfast was good

front desk showed me to my room, there was no orientation at all no explanation of facilities, wifi, dining,

the pool pictures refer to a spa entry but this wasn t offered to us at any point during the stay

a short walking trail that leads to the river through the jungle and would be a great place for kids to play,

wifi is free and good

beautiful hike down to the river, great little bar with giant jenga

decor, wet bar in the room

choice of nice pool or cool dip in river running through the property

beautiful birds on property and well taken care of with a beautiful pool

anazing pool, hughe rooms

wifi connection in cabin was very interesting

the authentic costa rica breakfast was amazing

and there were no shelves in the kitchen which showed to be a little inconvenient - because there s no room

also, since i really like to cook, i appreciated all the kitchen amenities

some trouble and didn t work entirely well, but they gave me access to other apartment s wifi as a temporary

when the wifi went out our control panel in our room became non functional and we couldn t operate the

it may have been just me but the wifi seemed a little spotty.

the food and room service was good

beautiful, large rooms, awesome wifi

weak wifi in our room but good at reception and pool area

poor wifi, small room, no sitting area next to the room.

it would be helpful to have room service

great room, nice breakfast, amazing pool and view.

the privacy and relaxed atmosphere was fantastic. the pool view of the volcano was breathtaking

good location with a car, with plenty of parking

to the waterfall, staff was very accommodating, prices were good, have security, onsite parking, wifi was fine

spa and rooms

location with a big parking (convenient if you arrive by car) and it the middle of nature with dozens of birds

the staff was really nice and kids friendly

the pool tiles could use a facelift

was just ok, kitchen was under stocked with no cutting board and only one working burner

the screened in porches, the hammocks, the kitchen

kitchen was fully equipped

food in the restaurant is passable, it kinda gets to all taste the same especially with the breakfast but still

little kitchen area was a nice addition and the complimentary breakfast every morning was delicious

we'd so highly recommend this hotel to anyone, from honeymooners to families with young kids

the pool had an awesome view of the jungle and the drinks at the bar was great

we reserved the jacuzzi everyday, had room service when it was raining and had a lovely time

the pool had an awesome view of the jungle and the drinks at the bar was great

breakfast was delicious

thank you to the kitchen

it is peaceful spot if you are traveling with kids and/or don't want to be surrounded by busy city noise

your laundry can be done for you at $5 per kg, received mine the same day

the property sits back off of the road, you do get some noise from the adjacent car wash and a bar that are

very nice property and plenty of parking spaces

breakfast was awesome

on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast on

com offers the hotel with breakfast but at this moment no breakfast is offered the representative at the hotel

wifi signal was bad.

room fair price good location kind staff air conditioner on room secure and comfortable parking

the bedroom didn't have a window and the kitchen lacked

apartment was great, the room was a good size, it had a nice bathroom and a small kitchen / living area

it had comfortable bed and other furniture, nescessary kitchen appliances if you want to make something yourself

it was divided in kitchen, bathroom and bedroom

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking there,

great breakfast

there are also facilities including a gym and swimming you can use for a fee

we really enjoyed the swimming pool and the open air gym, as the days we spent at the accommodation very quite

quiet and nice scenery with the little spring passing by, space for the kids to run, the pool is nice my boys

my kids enjoyed feeding the fish in the pond and playing on the swing

free parking is a big plus

great breakfast, nice hosts, comfy and tidy room

safe and secure parking

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

reception is great, helps you with transportation and tours, the pool and the breakfast are amazing

just worked fine: good location, nice premisses and room, pool for the kids, breakfast included, laundry service

breakfast good, room comfortable and quiet, staff helpful and professional and we were able to

especially alison the receptionist always very friendly she went the extra mile to help us with laundry, advice

it is convenient, with free parking, and within walking distance of many restaurants, shops, and the park

the whole place was super clean from the pool to the plants and even the parking lot

entry gate for the parking was a concern but the staff was ready on the spot to help with the code

nice pool you get everything in front: codes to entrance so easy

didn't use the pool because of the weather, but it was much smaller than expected

pool a special treat

there isn t much lighting in the bathroom and the light bar wasn t working, no other rooms available and

nonswimming pool - no bar - limited staff present at reception - basic breakfast

kitchen with a huge fridge so perfect for cooking and a terrace which is nice to take your breakfast

snake, how to find free hot springs (a hot river in the forest), access to a free hot swimming pool in a resort

the pool is very nice with view on the vulcano

wonderful view from the pool to the vulcano

great breakfast too

- very friendly helpful stuff; - beautiful terrace outside: - good restaurant/kitchen, good

the kitchen is not equipped with a stove and the single knife was very used

the villa was spacious and had a safe and a large bed, it came with glasses and some kitchen stuff which was

hot water for kitchen and bathroom sinks

villa was very clean and comfortable, bed was soft, full kitchen was great

the wifi was on and off

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can

the pool was very nice and also we had a great view from our terrace

parking, but only because they were working on it

the view to the volcano and the swimming pool were incredible, it was super quiet and the bed was very comfortable

had every necessary facility as well as additional options with an amazing view on the swimming pool in the

breakfast was great

restaurant and bar on site and 3 choices for breakfast included

my kids loved the pool

good wifi

there is a parking (though we just parked on the street in front of the hotel) did not use any amenity (pool)

wifi wasn't that good

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities

couldn t use anything from the kitchen or microwave

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

location, good kitchen appliances and very clean

kitchen and dining table

one day the swimming pool was taken over by a noisy family who did not appear to be guests.

very clean, lots of room . beautiful landscaping and the pool was amazing

the staff are very friendly was a nice breakfast too

breakfast was great. location was good. staff was friendly. pool was clean, as was our room.

pool and bar area lovely

staff, was mostly friendly, but could never answer my questions regarding local transportation, laundry service

excellent facilities. shame we didn t see any sun to make use of pool.

suggestion i would have is maybe offer a free or cheap way to do laundry

think if someone left all their laundry soggy and damp for days

parking was in a locked lot about a block away

the first floor bar has an amazing view of the volcanoe

also they have a share kitchen and groceries store are near

the bar at the 3th floor is great, good music and food and very nice view

was noisy in the evenings because of the hotel's bar that was just outside our room

there was noise of the laundry room behind our room

the wifi is sometimes slow.

during the free breakfast, we were able to inquire at the front desk about various activities and transport

breakfast, extremely helpful staff and great location to town

parking is a bit tight and ad hoc at this hotel

i only wish the pool was heated because it wasn't sunny enough for the water to be warm.

kitchen nicely appointed

very clean and nice, spa was awesome and in a good location

of costa rica and it was probably the best place we stayed, beautiful new rooms, little modern kitchen, beautiful

we especially appreciated the small kitchen it was very convenient and made our stay even more enjoyable

accommodation, breakfast, reception, and amazing customer service

great breakfast great possition and great views of the mountain

great little place, killer location (quiet but not far from anything), fantastic breakfasts, and ian is easily

wifi available and great upper deck to relax on

have laundry - washer and dryer but 25 usd for unlimited load, found it a tad expensive

the property felt safe and had good parking

general hotel space is great, the pool is clean and fun

pool isn't great but we weren't staying here for that

the wifi seemed slow sometimes

staff, nice breakfast, decent sized rooms with comfortable beds, parking available , location close to

would be 10 if our room wasn t next to the kitchen, thats really annoying they have plenty rooms and 3 of them

well equipped kitchen, air conditioning, small pool

the kitchen was well stocked

nice shared kitchen facilities

the pool is also cool, and pepe the sloth in front living in front of the hotel iis the best perk

centrally located in town, clean, well maintained, great breakfast

pool reasonable size and a relaxing area to end the day

pool loungers very uncomfortable and in need of refurbishment or replacement.

it's very clean with a lovely very small but welcoming pool

breakfast was very delicious

nice, modern accommodations surrounding a beautiful garden and swimming pool

the breakfast is amazing

restaurant was delicious, and the breakfast was included

parking, few spots for many rooms.

parking just in front of hotel

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

liked the breakfast

looking for something quiet and close to fortuna main village (1 min by car) aircon and swimming pool to relax

great location, wonderful staff and easy parking

good parking next to the rooms

they also offer a good choice for breakfast compared to other similar places

staff very professional and kind from front desk, restaurant and room service

breakfast is outstanding

you want to do laundry then you need to write everything down on a paper

it's quiet, it's not noisy or full of kids

really liked the bungalows and the kids enjoyed the pool table

pool was small and no warm water, as the information shared in the advertisement

parking safe and secure

the pool was small, there was no amenities, the price of the room is over the top for what it offers

he was extremely pleasant and conversed with us over our wonderful breakfast

lovely included breakfast

odis in the breakfast are is amazing , great customer service we love her

good facility with excellent breakfast

it was nice with the pool after days of hiking or doing other

we were allowed to hang out by the pool after check out which was great

nice swimming pool

was good, pools were perfect and very clean staff was super friendly and were great with our kids, kids did not

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

wifi was terrible in the room. small ants in the room.

bar got good drinks

pool was great and very relaxing, the kids had a great time and we were able to unwind

the breakfast was delicious, cooked by the hotel owner

the shower was wonderful with lots of hot water, the breakfast as plentiful and delicious

the room and the pool and the setting. really hot effective shower and air-conditioning

area, pool with volcano view, super friendly and helpful staff, quiet but still close to the center, very

the breakfast was delicious, and the pool was relaxing as well

the breakfast was very good with so many options, fast wifi and great service

laundry services were quick and efficient with shirts nicely folded

the hotel has everything you needed, staff were very friendly, and breakfast was really good!

clean very friendly and helpful staff they helped us organise so many trips and at discounts too breakfast being

wifi don t work in bathroom. location not center to town

parking is limited, so make sure to mention if you come by car

breakfast was awesome, the pool was nice, the location was great, the rooms were clean and looks

awesome property with wildlife and cool pool! rooms were spacious and comfortable.

breakfast was amazing

it has a pool and loungers for rest periods

attached restaurant (piura) that is owned by the same folks that own the hotel, so that’s where breakfast

we like the italian restaurant vagabondo, where they also serve breakfast; there is secure parking and the

we loved the shared sitting area and kitchen space, and pool areas

communal kitchen and seating areas, pool and access to laundry service were all bonus points

we used the pool lots and our room was fantastic

we enjoyed breakfast every morning:) authentic atmosphere

the rooms are very clean, beds comfortable and includes a few kitchen items

we stayed with kids so appreciated the front lawn to kick around a soccer ball, a hammock on the front porch

the property has 3 very friendly and well behaved cats, and my kids are crazy about cats

there was a simple kitchen with a good sized fridge, a coffee maker and a small microwave

the kids loved the pool, the trampoline, hammock and animals around the beautiful garden

includes full breakfast w/typical local menu & american

multiple pool and hot tub areas. breakfasts were great. staff was awesome.

the pool is great,nice garden with vulcano wiew!

poor breakfast,internet weak.

clean good breakfast nice staff great view from the porch

(they offer a breakfast at the hotel, but just from 7 am to 9 am, and our kids like to sleep in to 10 am)

every house - with its spacious rooms and bathrooms - has its own parking spot and its own terrace with stunning

wifi was the only thing that could have been improved

the laundry service is overpriced, and much of our clothes came back damp or wet

wifi can be a little spotty, breakfast isn t included

was very clean and enjoyed the breakfast as well as the people that work here are very accommodating to everything

the breakfast was great and all the staff were very friendly

breakfast was delicious and we could do artisan craft shopping and book all our tours in the same

parking was included along with the reception had plenty of tour info

the pool and jacuzzi is great, there is a bar right there to get a drink

next to the pools restaurant had good food bar inside pools makes delicious drinks, try the pinacolada in a

dedicated parking for hotel guests and nice staff

wifi was intermittent

our house aka sea container (#14) was few meters away from parking lot and pool area at the same time

the pools were lovely and great to relax at the end of a busy day

there is free parking and the la fortuna town is a short drive away

of beautiful plants and waterfalls; it looks like they are expanding and were constructing a new bar area while

watching the local beautiful birds come down to the fruit laden bird tables whilst we ate breakfast was wonderful

breakfast was cooked to order

there are 4 thermal pools of varying temperatures including a mini waterfall and jets and a normal pool with

there are literally hot spring pool bars everywhere you turn, and slides for the kids (and adventurous adults

wifi didn t work super well especially in the

breakfast and hot springs

manicured gardens, every hot spring/pool had a great look to them

love the water park but it's always under construction

expensive (value for money wise) but that s typical for the entire country - rather small parking onsite -

pools looking a bit old. loud kids running around.

the staff was so nice, the hot springs were the best way to end the day, the gym was awesome, the restaurant

it was more like bar music instead of dinner music

lovely spa and gym on site

no menu for room service on the room

great adults only property. thermal spa was relaxing. staff was amazing

very clean, greta pool side service

the included breakfast was delicious with lots of options

breakfast was slightly different each day and very good

the wifi worked very well for keeping up on work

the grounds, farm, hot pools, and the spa were all unique and very enjoyable

having the petting zoo/ farm there was fantastic fir kids

nice thick and good quality, robes are comfortable, the room was very clean and bright and large;wifi strong

having the petting zoo/ farm there was fantastic fir kids

our kids had a blast going down the waterslide and we loved being able to sit by the pool bar in the

room was close to the laundry room

excellent spot for entertaining kids

i wish they had room service available later throughout the night.

loved the hot spring pools and the fact that there were regular pools too

its very quite at night if you have the right neighbours :-) breakfast is ok

wifi was sort of useless

breakfast was great

breakfast, fabulous views, beautiful, well maintained grounds, very quiet and peaceful

pool was surprisingly small but good

we had the 2 bedroom villa, fantastic for our family of 4, two big bedrooms, sofas and kitchen

there are plenty of parking spaces available at the hotel

hotel with a buffet breakfast

parking area

than i did not expect it not a lot of room for storage in the rooms - although there is a sort of kitchen niche

the wifi was very spotty and even when it was working, it was so slow it barely worked

strongly recommend for everyone with kids or babies as well

we got connecting suites, which made it convenient to have our kids in the next room

kids loved all the pools and we loved the thermal pool bar:) also the view on the volcano from our

staff was friendly, helpful , a late request for laundry return and they made that happen

my kids were afraid , hence we decided to go to the junior suite which was better lit and a little

there is also an infinity pool and hot tub on site

fantastic location in a quiet area of arenal. wonderful views and great jacuzzi and pool.

breakfast nice

the place is great , we loved the pool and the

wifi connection in our room

loved the idea of little bungalows and they all have parking

the breakfast was very good and the staff was terrific

the breakfast was really good, the pool-area was amazing and the staff was great.

ordered room service for dinner at the sushi restaurant

the hot springs are wonderful and the swim up bar is a real treat

on the patio of our room, the adults could sit outside in the shade and watch the kids play on the grassy hill

right out my back door but i will probably never go back because it was too expensive including room service

have been nice to have been able to have a massage at the property but they don t offer any spa type services

just need a small bar of soap for hand washing in the room

the breakfast was not bad but not great either.

breakfast is costa rican gallo pinto and costa rican sausage

service walk down by river to appreciate forest and small trail spotted tucans in trees when at breakfast

wifi was very bad. breakfast was mediocre for this level

excelent breakfast

was on point, private pool was amazing, room service and laundry very much appreciated, restaurants were

the spa is so natural

i spent most of my time in my room with beautiful room service and a yummy dip in my personal pool

the free laundry and free calls gave it a plus

small touches like free laundry, free snacks at the mini bar make you feel truly welcome at a place that s