pool is nice and cold after a warm day

also, the wifi signal is great everywhere in the hotel

the new fiberoptic wifi is incredible

wifi strenght could be better

breakfast was so delicious and

the food is delicious, the pool is very nice

the pool was perfect and the kids enjoyed spending the afternoon playing around as we watched in comfy lounge chairs

no kids menu

clean, comfortable beds, strong wifi signal, big shower with lots of hot water, good air conditioning

delicious breakfast

excellent breakfast

5k of unpaved road and you have to cross a river if you want to get to one of the parking lots

there's so much nature including waterfalls, natural pools, an organic farm, carolina the sloth, but you also have a hot pool, a normal pool, lots of

my family enjoyed the hot springs, river slide and pool

is no cell service at chachagua but they had exceptional wifi throughout the resort

victor arranged to have breakfast made for us one morning, and it was authentic and delicious

is no breakfast, even for purchase as advertised

there is a pool, great wifi and room service daily

great pool, great staff

there was no breakfast and no close by restaurants and the rooms were smack at a road

breakfast was good, pool was nice, beds were comfortable.

quiet and nice spa, swimming pool, friendly staff and beautiful lodge, i was happy stayed 3 nights here

pool is large and covered, the jacuzzi is hot, the staff are very accommodating, cabin is large and

nice located, beautiful walk in the forest, incredible pool, and jacuzzi, breakfast was

situated in the midst of a forest and yet luxury is only 5 minutes from the lodge: swimming pool, jacuzzi, sauna, fitness room

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

poor breakfast, especially for vegetarians breakfast was subpar

breakfast was good

the breakfast was delicious

loved the staff, the private little pool in the room and the breakfast

pool was wonderful

a well equipped kitchen even though we didn’t need

spacious rooms with well equipped kitchen, nice pool, beautiful garden and really lovely staff

spacious guest house with 3 beds, kitchen, and living room.

you can even pay for laundry service

the breakfast was also very good

there is no bar until 3pm- not a big deal at all. there is a bar next door anyway.

we had 4 nice rooms with breakfast included

wonderful breakfast included, extremely caring and helpful staff

friendly staff, comfortable, clean, great breakfast, all day espresso drinks, on site bar and restaurant, lots of birds, frogs and sloths

breakfast was good, they gave you several options to choose from (off the menu), so that was nice

i reserved regular room and got upgraded free to a bungalow free breakfast was awesome daily i got same option but fulfilling free room service location is good,

breakfast was good

food in the restaurant is passable, it kinda gets to all taste the same especially with the breakfast but still passable considering breakfast was included

the staff was awesome, the room was beautiful and comfy, the breakfast and coffee were delicious

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly helpful and communicative, always

great breakfast, nice hosts, comfy and tidy room

decor, wet bar in the room

hammock in the patio was great - kids loved it and so did i

the wifi only works at the bar or near the desk, but i m on vacation and am completely fine with it not working in the huts

free welcome drink was great at the cute bar on site

the lovely restaurant and outdoor bar will serve you promptly and the drinks are to die for

ordinary breakfast in the nearby buffet

on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast on weekends no thick blankets for cold nights no clear or visible sign/landmark on road

breakfast was awesome

underwhelming breakfast that took so long

com offers the hotel with breakfast but at this moment no breakfast is offered the representative at the hotel in front desks

so comfortable - and breakfast waa wonderful

very poor to no wifi connection! impossible to do no hot water.

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

you can relax in a nice small pool or visit the river ~300m down the hill

nice room , private bathroom with hot water decent breakfast the host gabriel is friendly and helpful, has staff who arrange excellent tours would

we really enjoyed the pool and hot spas

the pool tiles could use a facelift

the pool was nice with a bar and several hot tubs

very kind staff and our kids loved the pool

incredible balconies and our favorite breakfast during our entire 20 day period in costa rica

the pool area, parking and breakfast are all great

the staff was very friendly and accommodating .the pool was fantastic, clean and warm.

the breakfast was delicious (eggs, pinto gallo, pancakes, fresh fruits

beautiful cabañas, garden and pool

beautiful garden and swimming pool, comfy rooms helpful staff and abundant, varied breakfast

espresso coffee machine was available but not offered in the breakfast menu

the pool had an awesome view of the jungle and the drinks at the bar was great

the pool had an awesome view of the jungle and the drinks at the bar was great

beautiful pool, lovely tents, great bed

was very poor, breakfasts as well as all other options in menu

a little expensive. breakfast couldn t be served earlier before i left :/

secure off-street parking

close to the town, but the place is quiet. good breakfast, good space on the parking lot.

it includes a high quality breakfast

extremely comfortable bed and excellent breakfast

the garden and pool were nice to sit and rest and spot some wildlife

pool is perfect for kids and the garden is beautiful

there was a bar not far away that provided heavily based sound until 3 am

was a great place with a nice pool area and delicious breakfast. the staff was great as well.

service , room very comfortable, pool was good and the breakfast very good

we loved having our own private pool

didn't use the pool because of the weather, but it was much smaller than expected

i had a lovely room with its own private dipping pool, which felt like heaven after a day of trekking and hiking

pool a special treat

bathroom was a dream and we felt like having full privacy on our little terrace with the plunge pool

had every necessary facility as well as additional options with an amazing view on the swimming pool in the middle of nature and just across from arenal volcano

the pool with a view of the arenal

definite need a car as it is a 5-10 minutes drive into the city centre the bungalows have some kitchen equipment to make breakfast or cook something simple

quiet; away from busy roads; well equipped, pool, view of volcano; friendly staff.

pool with waterfall was relaxing as was the swing seat on the porch

the bedroom didn't have a window and the kitchen lacked

the kitchen is nice and has the basics

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

it was divided in kitchen, bathroom and bedroom

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

my kids enjoyed feeding the fish in the pond and playing on the swing

is had facing the pond (which is great) but with your back to a cross-fit gym, with very noisy and annoying

delicious breakfast, very comfortable room & beds

appartment, there is a gym and swimming pool

swimming pool

very clean, lots of room . beautiful landscaping and the pool was amazing

was excellent and owner was very hospitable home was well maintained pool was beautiful the hummingbirds in the yard were

nice plants. proximity to volcano. good breakfast. the pool.

the rooms are clean, great breakfast (at a small extra cost), excellent location

the pool and hot tub were most welcome

breakfast good, room comfortable and quiet, staff helpful and professional and we were able to

breakfast was just ok, could be better

we really liked our stay. great people, rooms, breakfast and location.

laundry was

reception is great, helps you with transportation and tours, the pool and the breakfast are amazing

of the villa, it was spotlessly clean, the bed linen and beds were super comfy, a well equipped kitchen (not that we cooked)

none, but if being picky, the kitchen lacks a kettle, and the shower has only a rainfall showerhead, which can sometimes be

the kitchen has almost everything you need to prepare something simple

kitchen nicely appointed

liked the privacy, hot tub, shower, and the kitchen area

great pool area

restaurant and bar on site and 3 choices for breakfast included

wifi not great

the breakfast buffet was delicious with lots of choice, and the restuarant and pool area was wonderful

is excellent, staff is friendly & helpful, breakfast is great, daily cleaning of the room, laundry service is

frumpy furniture, kitchen in room cannot be used, noise from street

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

also there is a picture of a kitchen on booking

couldn t use anything from the kitchen or microwave

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities available

from the breakfast through to the room and lounging around the pool was great

the pool was very refreshing

the breakfast is delicious - a tico breakfast - and the beds especially were excellent and very

we used all the facilities including the laundry service

value for money extremely helpful staff fabulous breakfast beautiful lit area around the pool at

food was excellent--the buffet breakfast was exceptional, and dinner and room service options were delicious, quality and value for

grounds, lovely staff, wonderful hike on the property, nice rooms and beds, nice pool area, delicious breakfast included

the spa hot tub in this room was incredible! very clean very polite staff

wifi was a little slow and spotty at times in our room

it has a bar on the upper floor (with a swing (+)staff was very friendly and helpful good location rooftop bar with nice view on volcano (-)was noisy in the evenings because of the hotel's bar that was just outside our room (-)bar service was lacking (+) there was a nice terrace with a bar although we did not use it (+)the first floor bar has an amazing view of the volcanoe (+)airy feel good communal spaces central location bar and restaurant on site hot powerful (+) the bar at the 3th floor is great, good music and food and very nice view (+) large terrace area very pleasant area to sit, with a bar and lots of open and sheltered sitting areas

breakfast was included with multiple options

great wifi connection and a fantastic terrasse zits a bar overlooking the volcano

free secure parking

super friendly stuff, great location and very good breakfast!

limited parking and tight spaces - we had to park on the street a few times

walls are a little thin, and no shampoo or conditioner. wifi can be a little spotty.

super strong wifi, great ac, smart tv, daily room cleaning

there are very few parking spots

friendly staff, comfortable bed, no mosquitos, good wifi

liked the breakfast

stunning view of the volcano from the pool

wifi in the cabin was not the best, but at reception worked perfectly

lots of parking room if you have a car

road noise

spacious clean room , nice pool , good breakfast

everything was fine , the pool people volcano, tours, food , ect.

beautiful swimming pool, delicious breakfast served upstairs, strong wi-fi, excellent location nearby to laugh or to

breakfast was very delicious

could choose from different delicious (and freshly prepared) breakfast options every morning

the free breakfast was very tasty with great choices

location, staff, breakfast, general vibe

the breakfast was delicious, staff was friendly, and beds were comfy. no complaints!

restaurant was delicious, and the breakfast was included

the breakfast is amazing

parking on site was secure

the property felt safe and had good parking

we were here with our kids so it was perfect for them and the bigger pool is deep

the bird show at breakfast and resident sloths

or table for it, not a big deal but traveling with kids for 20 days that would have been helpful for me

the kitchen was well stocked

there's a pool under construction

nice shared kitchen facilities

the kitchen on the room is super useful and the shower was really good

would be 10 if our room wasn’t next to the kitchen, thats really annoying they have plenty rooms and 3 of them are just next to the kitchen,

helped me contacting transportation and activities info free breakfast across from the hotel

laundry services were quick and efficient with shirts nicely folded

pool was lovely, garden beautiful, staff fabulous, room was large

the pool and property were excellent

lovely pool area too

friendly helpful staff, the beautiful jungle garden, the fantastic breakfasts, the kitchen and laundry

breakfast was also lovely and staff were friendly and helpful

i love that they have free parking and laundry

good wifi

just a suggestion: it would be nice to have two options for breakfast.

we had an early departure(530am) and they prepared a to- go breakfast for our trip

oh lastly, there was a beautiful and clean pool that we never used

breakfast was amazing

the breakfast was amazing and dinner in same site provided quality dinner, prepared by a chef

breakfast was awesome, the pool was nice, the location was great, the rooms were clean and looks good

wifi was great - no complaints from the kids

the pool was great and the kids loved it there's also a

the kids loved the pool, the trampoline, hammock and animals around the beautiful garden

nice pool area, a trampoline for the kids, and the best soda in the area across the street

i loved it, great view, super comfortable rooms, very clean, nice jacuzzi and pool.

staff very helpful and friendly and pool area nice, though small and not a lot of chairs for the amount of guests that the hotel can

poor breakfast,internet weak.

i loved the gallo pinto for breakfast

on site restaurant was fantastic for dinner, and we enjoyed the breakfast buffet too

breakfast was good.

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

pool, jacuzzi and game rooms add to the appeal

had trouble using the cash machine in town, so went to a nearby cafe to ask if we could use the wifi to contact our bank

we had parking right outside our door

towels & some blankets had a musty odor freshening up laundry would improve the experience

beautiful garden and relaxing pool/jacuzzi

fantastic base for arenal visit, beautiful rooms and lovely pool area super breakfast too!

lovely area to sit by the river and look for birds and the pool is gorgeous

steven & dylan in the restaurant and bar were both wonderful too

staff very professional and kind from front desk, restaurant and room service

really liked the bungalows and the kids enjoyed the pool table

enough variety to satisfy a mixture of vegetarians and meat eaters, as well as keeping the picky kids happy

wonderful breakfast

the staff were incredibly nice to us, the breakfast was amazing

place, many birds around and very nice pool

wonderful pool area, amazing landscaping, & delicious food

the breakfast was great and all the staff were very friendly

wifi was good

), well maintained and beautiful garden , top view to the volcano and parking in front of the

we especially enjoyed the 3 pools

loved the convenience of everything close, safe, the pools

basketball court for kids to play

breakfast was good

the breakfast is very nice too

breakfast had lots of choices

good facility with excellent breakfast

some communication problems because we were not in wifi so we had to wait to check in.

next to the pools restaurant had good food bar inside pools makes delicious drinks, try the pinacolada in a

what makes up for it are the really nice pool-like thermal springs with nice night-lighting

ople bused in) thermal pool, very small and crowded

our house aka sea container

the pools were lovely and great to relax at the end of a busy day

breakfast was nice too, would definitely come back

the best thing was that we basically had the thermal pools to ourselves so it felt very private

has several warm pools that are well maintained and with a direct view to the volcano

hot springs , breakfast

i would have preferred more breakfast options, but the ones they offer taste great.

the location, the room, the pool, the breakfast

the infinity pool was beautiful

the included breakfast was amazing and delicious - 100% recommended rooms has an amazing view and surrounded by

the laundry service shrunk most of our clothes.

the breakfast was not ready until 7 am. it would be nicer if it could start at 6:30 am.

the breakfast was delicious with enough different foods to satisfy anyone.

there are literally hot spring pool bars everywhere you turn, and slides for the kids (and adventurous adults)

for hotel guests each night and with only 32 rooms (i think) it’s the ultimate private thermal pool experience after the day entrants leave

the breakfast served was awesome!!

great for kids

good buffet breakfast even cooked fresh pancakes for the kids who had tired of gallo pinto

while the breakfast buffet wasn't huge, the quality of the food was great

breakfast can be improved with more choices of yogurt and cheese

the included hot breakfast is plentiful, with a variety of options and they offer a different variety daily

the staff was so nice, the hot springs were the best way to end the day, the gym was awesome, the restaurant was nice

parking is plentiful and free

room service was fast

very generous pool area, great breakfast options, nice room with stunning views on the volcano

eakfast is complimentary) was very good

not many parking spaces at the bottom but that can t be helped

the thermal pools, restaurant and the spa were all excellent

the breakfast options were great

having the petting zoo/ farm there was fantastic fir kids

the rooms are large chalets with a safe and wifi working well throughout the large area of the hotel which is difficult

the wifi worked very well for keeping up on work

laundry facilities

not care to much for how late the pool opened

it was very nice, spacious and we loved the thermal spa pools. wonderful stay.

room service and housekeeping were pretty rude though

th breakfast and dinner) were very good

the breakfast is only one plate per person which is a bit scarce, coffee or juice can t do both

breakfast ok. assess road terrible. wi-fi limited. view terrific

dated hotel but friendly staff and excellent breakfast

basic breakfast and restaurant

the breakfast is very limited

staff was very nice and accommodating, especially when rains and you want room service or if you need a tour, a can or a covid test

pools are nicely designed, great for kids

the on site restaurant had great food including our included breakfast and the staff were all very helpful and friendly

the bar has a tv

nice pool and jacuzzi, confortable beds, hot water, decent wifi for a place that is isolated

and kids-friendly of course

kids loved all the pools and we loved the thermal pool bar:) also the view on the volcano from our

- food, room and the view from the room, hospitality, room service, pools, drinks and the

taxi into town was quite expensive and laundry took over 24 hours to come back and a lot of

my son loved the pool and the hot springs

breakfast is huge and great

grounds with flowers lovely warm pool peace and nature and views close to the cloud forest (you can walk) breakfast delicious and

with flowers lovely warm pool peace and nature and views close to the cloud forest (you can walk) breakfast delicious and large staff really nice rooms had lovely wooden floors and balconies and

the perfumed laundry soap and no heaters

they have a pool and hot tubs and amazing local breakfast with home baked goods