we had breakfast every morning by the pool and hearing the birds sing

villa had a basic kitchen unit in it (sink on an island, a grill, and a refrigerator) but there was no cutlery

my kids enjoyed the pool and the excellent wifi

they also make beautiful costa rican meals- breakfast and lunch is on the patio and you can hear the cacophony

breakfast was good

no kids menu

no kids menu

the restaurant had amazing breakfast, many options, and was always a treat to enter into

nice swimming pool but the bar wasn't always staffed

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

excellent breakfast buffet, lovely lodges, helpful staff goof wifi and huge estate

needs majntanance and appearancd totally different to internet pictures (no seperation between parking and pool

they need to replace the furniture around the pool.

our kids didn't want to leave

the secluded location and limited guests the kitchen is run on a schedule so that requires guests conform to

the pool and the gardens made our stay amazing

is no breakfast, even for purchase as advertised

victor arranged to have breakfast made for us one morning, and it was authentic and delicious

the place also has a very nice pool

was niether wifi nor cellular internet for almost all our stay

have loved to have a second towel for the pool and a hair dryer but overall happy with the stay

the pool and breakfast were very good

there should be wifi by the pool area.

and covered, the jacuzzi is hot, the staff are very accommodating, cabin is large and clean, kitchen stocked

of nature from the room, pleasant and helpful staff, ok breakfast, good parking space, nice microwave and fridge

wifi was stable and fast

the bird watching in the morning and frog tour were a big hit with my kids

can even cook there with all equipment, we had three two-person beds; so perfect if you stay with kids

good a/c, wifi, kitchen is well stoked

laundry service is available

the parking lot is very wide

breakfast was great

very nice pool and jacuzzi areas

grounds were beautiful and the pools were great for kids

private cabin,the exceptional gardens,pool and hot tub facilities were beautiful the staff was very friendly

poor breakfast, especially for vegetarians breakfast was subpar

loved the staff, the private little pool in the room and the breakfast

breakfast was good

great breakfast

front desk showed me to my room, there was no orientation at all no explanation of facilities, wifi, dining,

a short walking trail that leads to the river through the jungle and would be a great place for kids to play,

the wifi only works at the bar or near the desk, but i m on vacation and am completely fine with it not

i had a rental car and it felt safe to leave my car park at the parking lot

if they can have a swim pool that will be perfect

wifi was spotty at times but only because they were recently getting it repaired

so comfortable - and breakfast waa wonderful

they have on site hiking and pool at the main cabinas and breakfast was great

the wifi was good, but went out a few times, but not for long

very poor to no wifi connection! impossible to do no hot water.

the breakfast was delicious

some trouble and didn t work entirely well, but they gave me access to other apartment s wifi as a temporary

and there were no shelves in the kitchen which showed to be a little inconvenient - because there s no room

also, since i really like to cook, i appreciated all the kitchen amenities

we had 4 nice rooms with breakfast included

the breakfast was great - you can choose an option from the menu and then there s a small buffet as

convenient for grabbing dinner and being close to parking lot

the restaurant was being redone, so it wasn't open for part of our stay, and we had daily wifi outages as well

the bar is not available, but the hotel does not object to you having your own beverages, and even

the breakfast was delicious (eggs, pinto gallo, pancakes, fresh fruits

slow wifi.

beautiful garden and swimming pool, comfy rooms helpful staff and abundant, varied breakfast

the pool area, parking and breakfast are all great

wifi was poor and kept dropping my phone constantly

it is best to have your own transport, there is parking on site

breakfast was good, but go elsewhere for lunch and dinner

pool area nice (when not full of screeching kids), possible to see lizards and humming birds all around and

pool area nice (when not full of screeching kids), possible to see lizards and humming birds all around and

telephone in room for room service or in case of emergency

very spacious and the kitchen was well stocked as well

the kitchen tool could be improved (no table for chopping veggies, no tissue paper, no

was just ok, kitchen was under stocked with no cutting board and only one working burner

love the location, the decor of the villa, breakfast and surrounding area, etc

too few options for breakfast

beautiful pool, lovely tents, great bed

we'd so highly recommend this hotel to anyone, from honeymooners to families with young kids

sufficient gym equipment

espresso coffee machine was available but not offered in the breakfast menu

the food was excellent, including breakfast which was included with our stay

breakfast great staff, very helpful good location, free parking, good roads around it, very short dirt road to

there were times the wifi was not working.

we had a car and there was plenty of parking and we had no trouble

it is peaceful spot if you are traveling with kids and/or don't want to be surrounded by busy city noise

convenient, ample parking

breakfast was awesome

odor on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast

you eat breakfast in a car parking lot while some of the other guest have their engines running and fumes go

com offers the hotel with breakfast but at this moment no breakfast is offered the representative at the hotel

room fair price good location kind staff air conditioner on room secure and comfortable parking

bedroom so no natural light on the first night there were two small cockroaches in the shower the wifi was really

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

the kitchen is nice and has the basics

the bedroom didn't have a window and the kitchen lacked

base room i took was on the ground floor with a view of the interior parking in hand sight i would have paid a

the wifi was not very strong.

safe and secure parking

quiet and nice scenery with the little spring passing by, space for the kids to run, the pool is nice my boys

place was very relaxing and calm, you should expect some activities during the afternoon such as gym/dancing

nice plave to stay and good breakfast

great breakfast, nice hosts, comfy and tidy room

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

safe and secure parking

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

free parking is a big plus

grounds close to everything comfortable rooms pool was very nice breakfast was so good

wifi was working only near the pool. price a bit high.

laundry service was also very quick

not enough parking.

breakfast and bar drinks really good too and prices lower than out in town actually

entry gate for the parking was a concern but the staff was ready on the spot to help with the code

bathroom was a dream and we felt like having full privacy on our little terrace with the plunge pool

our room was located right next to the parking lot and rode so noisy during the day when maintenance of the

we loved having our own private pool

the rooms are big and modern, the wifi was superb and the bathroom is something else

there isn t much lighting in the bathroom and the light bar wasn t working, no other rooms available and

nonswimming pool - no bar - limited staff present at reception - basic breakfast

great breakfast too

the little pool was great to sit around in the evening

wonderful view from the pool to the vulcano

kitchen is big and clean, the room was spacious, big tv, fan and air conditioning, good bathroom

bit far from the center but if you have a car you are perfectly fine in a safe place with the parking spot

hot water for kitchen and bathroom sinks

the kitchen is not equipped with a stove and the single knife was very used

villa was very clean and comfortable, bed was soft, full kitchen was great

the villa was spacious and had a safe and a large bed, it came with glasses and some kitchen stuff which was

we liked the large bathroom, the outdoor rain shower, the kitchen area, and the living area

the wifi was on and off

view of the volcano, well equipped self sufficient cabin with kitchen, clean and thoughtful room, coffee included

parking is in the place

had every necessary facility as well as additional options with an amazing view on the swimming pool in the

the view to the volcano and the swimming pool were incredible, it was super quiet and the bed was very comfortable

the pool was very nice and also we had a great view from our terrace

- the property has a fine restaurant which also does great breakfasts, and a bougie little bar area for pre

wifi worked pretty well

parking was 300 mts away from hotel. no big issue.

wifi and air con both great

my kids loved the pool

here, i ended up in one of the rooms on the bottom level, which smelled a bit musty and had weak wifi

clean, quirky, comfortable, kitchen

wifi. first day shaky. second day, it crashed.

the laundry service was very fast

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

wifi worked perfectly and there was a safe for my belongings

also there is a picture of a kitchen on booking

couldn t use anything from the kitchen or microwave

it was a big apartment with washingmachine and kitchen. but the place was desolated.

owners are nice, good location and the breakfasts were great!

breakfast was great. location was good. staff was friendly. pool was clean, as was our room.

very clean, lots of room . beautiful landscaping and the pool was amazing

garden, swimming pool, it's very quiet

excellent facilities. shame we didn t see any sun to make use of pool.

staff, was mostly friendly, but could never answer my questions regarding local transportation, laundry service

things shut down at 10. bar wasn t open in the lobby area.

the wifi was down in our rooms due to damage, but was great in the pool area and lobby!!

the wifi worked much better here than the other hostels in costa rica i stayed at

the bar at the 3th floor is great, good music and food and very nice view

they offer a private parking space 5 minutes walk from the hotel

large terrace area very pleasant area to sit, with a bar and lots of open and sheltered sitting areas

the kitchen was dark and dirty with a charge to use the gas cooker

amazing location. amazing common area. excellent breakfast. hope to be back!

wifi was not the best but we could watch next on the smart tv

wifi slow

nice plunge pool, helpful staff and good laundry service

the breakfast was delicious and the beds were comfortable

the wifi is sometimes slow.

the kitchen has almost everything you need to prepare something simple

we especially appreciated the small kitchen it was very convenient and made our stay even more enjoyable

kitchen nicely appointed

having a kitchen in the room made us really happy, and having a private jacuzzi in the garden was amazing

the pool was rather refreshing but lovely to relax by after a day exploring the area

the staff took care of everything we needed, including doing our laundry

breakfast is at another location 100m down the street and was wonderful

in the night it was quite noisy, probably because of the laundry/washing machines

+parking is right in front of the hotel

staff, very comfortable rooms with coffee makers and these little coconut cookies that my kids have mowed through

we loved the animals in the garden, the swimming pool and the lovely staff

wifi was very spotty, the best time to get on is early in the morning if you are planning to catch

it was raining in costa rica lol i wish breakfast happened before 7am as i'm an early riser

great reliable wifi for working

walls could hear the neighbours kids, tv and chat

for improvement would be hot water in kitchen sink and bathroom sink

well equipped kitchen, air conditioning, small pool

very well stocked shared kitchen, with a great view of the volcano from the window - when it decided to show

we had room #3 a one bedroom villa with kitchenette, fully equipped with microwave, toaster, hot plate, big

well equipped kitchen, air conditioning, small pool

tasty breakfast, nice pool, daily housekeeping, very clean, aircon, tv, location 5 mins to town, gorgeous view

were friendly and helpful, great restaurant including good vegan options, nice little pool area, perfect location

great breakfast and loved the pool area.

spacious clean room , nice pool , good breakfast

breakfast was very delicious

the breakfast is amazing

restaurant wifi didn't work, though you can get a weak connection from the hotel wifi

clean, good free parking onsite

the free breakfast was very tasty with great choices

parking, few spots for many rooms.

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

beautiful property, nice to have the pool. was great having it pet friendly!

good parking next to the rooms

they also offer a good choice for breakfast compared to other similar places

there is a laundry service for 2,000 crc per kilo

showers didn t drain very fast, and the wifi can be very spotty

finally, free parking

it's quiet, it's not noisy or full of kids

really liked the bungalows and the kids enjoyed the pool table

hotel bar is only open from 3 pm

breakfast was cold, but tasted ok

a little expensive. breakfast couldn t be served earlier before i left :/

it includes a high quality breakfast

extremely comfortable bed and excellent breakfast

he was extremely pleasant and conversed with us over our wonderful breakfast

nice area with small pool

efficient laundry service

basketball court for kids to play

basketball court for kids to play

the staff resisted giving us more and were super weird about it the pool was not good for younger kids - too

my kids and even us adults loved that we had stockings filled with local candies that were hung on our

breakfast was

beautiful nature around the hotel, good breakfast.

regardless, the response was rude; you can t talk to paying guests like they are kids, especially in a four

was good, pools were perfect and very clean staff was super friendly and were great with our kids, kids did not

breakfast and location were both wonderful. super responsive staff. very pleasant to be there.

super clean rooms, breakfast buffet was great.

the breakfast was delicious, and the pool was relaxing as well

nice staff. good breakfast

we absolutely loved the breakfast and there were fresh juice every morning

place with volcano view, new, super clean, very friendly and helpful staff, amazing pool

the parking lot is opened without security

lovely pool area too

wifi don t work in bathroom. location not center to town

the windows in the second floor rooms there's not a secure, it could be dangerous for small kids, they could

helped me contacting transportation and activities info free breakfast across from the hotel

parking is limited, so make sure to mention if you come by car

the breakfast was amazing and dinner in same site provided quality dinner, prepared by a chef

attached restaurant (piura) that is owned by the same folks that own the hotel, so that’s where breakfast

lodge setting of 10 rooms just outside la fortuna with excellent facilities - the rooms, pool & restaurant were

the breakfast was delicious

breakfast service was very good

the staff was amazing, the free laundry was a blessing

just a suggestion: it would be nice to have two options for breakfast.

the parking space is a little small, but we had no problems getting in and out of the car park.

hotel with excellent location, staff very attentive, great breakfast and swimming pool surrounded by local plants

i love that they have free parking and laundry

kids loved the pool, wife enjoyed the hot tube. excellent view of the volcano.

there was a simple kitchen with a good sized fridge, a coffee maker and a small microwave

has very nice and clean rooms, the staff was kind and helpful and they also have a beautiful pool area with a

very comfortable rooms with small kitchen and lovely patio looking up to the beautiful mt arenal

gated entrance for security and easy parking

poor breakfast,internet weak.

free parking and free breakfast were also helpful when getting picked up for early morning excursions

clean good breakfast nice staff great view from the porch

on site restaurant was fantastic for dinner, and we enjoyed the breakfast buffet too

the pool is great,nice garden with vulcano wiew!

we took advantage of the onsite laundry service and were very thankful to have clean clothes

slow wifi. good enough for surfing the web but not for video calls.

the hotels clean with comfortable rooms, the gardens are gorgeous with a fantastic pool area

wifi was pretty terrible, but i didn't come to costa rica to be on the internet

the pool was chilly but our kids loved it

loved everything. the staff, the location, the rooms and pool area.

bar at the pool / no option to get coffee/tea etc during the day; a bit dated; sometimes tricky to

), well maintained and beautiful garden , top view to the volcano and parking in front of the

the breakfast was great and all the staff were very friendly

helpful organizing tours that leave from the hotel, on site restaurant was very good, on site bar drinks were

there was no bar available during our time there

we enjoyed all the pools, and the cold pool was a great place to swim in between the hot pools

a parking lot and too much noise

our house aka sea container (#14) was few meters away from parking lot and pool area at the same time

the container/trailer we stayed in was in the parking lot and very cheaply constructed.

the hot pool were great, had 5 different temperature pools

considered it pricey buy given the quality of the room, the thermal pools, parking being convenient to my room

the location is great, convenient to the waterfall, the water park and many restaurants

parking was very easy

hot springs , breakfast

the included breakfast is tasty and plentiful

the place is mobbed with kids who are bused in. felt like disneyland

spa was exceptional

kids in the adult pools making a lot of noise.

wish the pool hot springs closes at 12mn, and the smell of garbage is very bad when you re going to the

loved the breakfast and service

good buffet breakfast even cooked fresh pancakes for the kids who had tired of gallo pinto

tt had no laundry service

plenty of parking inside the hotel

great breakfast buffet

the parking situation is not great. small parking lot. and the drop off area is a bit tight.

the swim up bar was great, room service was fast, and all of the food was good

free laundry! free international calls! free yoga! breakfast in villa is free!

the food served at the hotel (breakfast is complimentary) was very good

the pool and spa area is fantastic

stunning thermal pools, views, farm, and property

my kids and i enjoyed all of the different pools, hot and cold; we loved getting into the hot springs

spa services are excellent

the rooms are individual cabins and are quite spacious

drinks at the bar could have been a little stronger.

they were clean and great) room service parking ( free and very near to the superior rooms) rainforest ( great

room service and housekeeping were pretty rude though

if there s anything i would mention the wifi was only available in certain parts of the property but not the

the hotel has a policy of no outside food being brought to the hotel but if you order room service and you have

the free breakfast is the best hotel breakfast i ve ever had

the breakfast in the morning was really yummy and the views were amazing as well

its very quite at night if you have the right neighbours :-) breakfast is ok

breakfast was good, bed very comfortable, staff was very courteous , views are just amazing

pool was surprisingly small but good

breakfast was great

room service was on point

the property is dated and they put us in one of the lowest rooms away from the parking lot.

than i did not expect it not a lot of room for storage in the rooms - although there is a sort of kitchen niche

pool is lit up at night

the bar has a tv

the rooms are separated by artfully designed landscaping and it's 2 rooms per building with parking right

room and very private - rooms are spread out parking is very close to the room great nature surrounding the

good free wifi

pool closed slightly early at 6p. not much besides that.

i would like to give a special shout-out to the team at the swim-up pool, especially hilda, who went above and

breakfast was a rip off

everything was great. nice views, even on a rainy day, comfortable room, good breakfast.

breakfast was delicious too

restaurant was excellent, as was the pool and hot tub

breakfast was included in the price but you can choose just between two menues, and if you want

great separate kids pool

the resort also has a fully equipped gym, an area with games for the kids as well as a beautiful restaurant

some rooms are far from the reception / pools and you need to takle a golf car

the spa pools were wonderful to come home to soak in and not crowded

the breakfast was really good, the pool-area was amazing and the staff was great.

breakfast and service were great

of my kids got food poisoning right when we arrived

the hot springs are wonderful and the swim up bar is a real treat

the drinks are tasty and the happy hour at the wet bar is so worth it

on the patio of our room, the adults could sit outside in the shade and watch the kids play on the grassy hill

the food was really awesome, the breakfast buffet had continental and typical costa rican options and was truly

natural sauna, golf and gym made my days

excelent breakfast

after the massage, the spa staff gave us complimentary cocktails which were a nice detail

of course there are parking challenges for the hotel guests

was great from the moment of check in to the great fabulous villa to the delicious sushi bar to the amazing

loved the laundry service and the hammock on our patio

fantastic room with private pool, fabulous breakfast, yoga classes, nature walk with a very experienced guide

cielito lindo pool (adults only) was great, nice bar too

spa was nice but not as extraordinary as they present it and we found the treatments overpriced