it was divided in kitchen, bathroom and bedroom

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

the kitchen is nice and has the basics

the parking is very limited

breakfast, location, beautiful landscaping, help with shuttle

the property was beautiful, clean and the pool was so great

poor wifi, small room, no sitting area next to the room.

the wifi is really only good in the pool area, the main office was iffy.

the grounds, pool,

very clean, spacious room, nice pool, super nice & helpful staff, great parking lot,

wifi was working only near the pool. price a bit high.

good easy free parking

wifi access wasn t great from my room (but worked fine at the breakfast spot)

the hotel has a private parking and swimming pool

access in and out of the parking area could be easier.

the wifi is awesome

was in a great location, directly in downtown fortuna and it had a private, secured parking space

hotel provides laundry for 5

restaurant and bar on site and 3 choices for breakfast included

i intentionally booked a place for the kids to swim, but the pool is shared with

my kids enjoyed feeding the fish in the pond and playing on the swing

nice plave to stay and good breakfast

the fitness centre on site isn't a gym that you can use when you like but they run crossfit classes on weekdays

15 walk to city, no fridge, stains after laundry service

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities

wifi worked perfectly and there was a safe for my belongings

also there is a picture of a kitchen on booking

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

sorted laundry and transport for us

been nice to have a little pool or hot tub of some sort

airy feel good communal spaces central location bar and restaurant on site hot powerful

the bar at the 3th floor is great, good music and food and very nice view

breakfast was included with multiple options

location in less desirable spot. parking is down the street. breakfast included sliced hot dogs.

breakfast exceeded our expectations

breakfast is hosted at a hotel just round the corner and had really good options (costa rican,

good location and fair prices. parking possibility. nice welcoming staff.

daily room service

the wifi was the best we d had in costa rica

excellent facilities. shame we didn t see any sun to make use of pool.

there was no laundry equipment like a washer & dryer

the wifi worked much better here than the other hostels in costa rica i stayed at

pool and bar area lovely

reception happy to book activities and arrange laundry for you but we found at a slight premium so went into

nice pool with a view of the volcano

wifi slow

the breakfast is delicious - a tico breakfast - and the beds especially were excellent and very

the hotel offered overnight laundry service at a reasonable price

the wifi was the best we experienced throughout costa rica

were friendly and helpful, great restaurant including good vegan options, nice little pool area, perfect location

the breakfast is awesome

great breakfast, hot shower

mom prepared a very delicious breakfast :)

could choose from different delicious (and freshly prepared) breakfast options every morning

wifi in room loud / construction work no ventilation in bathroom

parking could be a little tight when busy

the breakfast is amazing

good parking area, great breakfast, quick checkout and friendly staff.

parking just in front of hotel

i really liked having access to the shared kitchen and the pool

best of all, there was a sloth in a tree in the parking area

well equipped kitchen, air conditioning, small pool

we had room #3 a one bedroom villa with kitchenette, fully equipped with microwave, toaster, hot plate, big

very well stocked shared kitchen, with a great view of the volcano from the window - when it decided to show

staff, great location, very clean, good facilities, kids loved the pool

walls could hear the neighbours kids, tv and chat

breakfast was very good

wifi cut in and out

wifi was bad

we do wish it had a swimming pool. the beds were pretty hard.

is no pool and i think the photos could trick people into thinking there is

no microwave, warm water for shower & limited wifi with poor signal

the wifi only works at the bar or near the desk, but i m on vacation and am completely fine with it

laundry service inexpensive and done in 2 hours, which was great as we were travelling for a month

comfortable beds, heated pool that my 4 kids loved, pool had generous operating hours, leo was fantastic and

spacious guest house with 3 beds, kitchen, and living room.

the pool was clean and kids enjoyed

perfect spot for the kids (and adults as well ) to explore a little bit about costa rican reptiles in the

space for 2 teenagers, we had 3 double beds and a living area with a kitchen and huge fridge with freezing

great location, lovely gardens, spacious room and fun pool.

breakfast was delicious

wifi was a little sporadic, and i wasn't impressed with the breakfast included at the restaurant

wet bar was closed

breakfast was great

wifi was only available at the reception

pool is perfect for kids and the garden is beautiful

your laundry can be done for you at $5 per kg, received mine the same day

the property sits back off of the road, you do get some noise from the adjacent car wash and a bar that are

form) -walk of 10 to 15 minutes to the city center (next to street) -ac -windows to the outside - pool and

our children loved the pool and the walk down to the river

the authentic costa rica breakfast was amazing

very poor to no wifi connection! impossible to do no hot water.

the traditional costa rican breakfast never gets old

wifi connection in cabin was very interesting

wonderful breakfast

the breakfast was delicious, and the pool was relaxing as well

bad wifi connection in the room 15

excellent breakfast

was a well kept property with lots of parking and within driving distance to the center of town

the view of the volcano across the swimming pool is priceless

they also offer a good choice for breakfast compared to other similar places

liked the breakfast

the breakfast was delicious

parking was available right beside our cottage so was very secure

the pool is very nice with view on the vulcano

-delicious breakfast -really nice and helpful staff -ac in the room -swimming pool -parking lot

the pool is really nice and the communal kitchen is well equipped

wonderful view from the pool to the vulcano

great kitchen to share

property is amazing , especially pool and jacuzzi areas are very romantic

loved the grounds, pool, people who worked there, room, excellent food and room service!

lots of parking for cars

of screaming kids running around asked about a transfer of 3km and was quoted $10usd for a taxi

good property to stay at. kids has fun at the pool. massage was good as well.

drapes so daylight hits you at 630am,1 inch space under door for cockroaches to come in,, no wifi in our room

the pool and hot tub were most welcome

nice plants. proximity to volcano. good breakfast. the pool.

the staff are very friendly was a nice breakfast too

location kitchen a bonus pool great

wifi in the room did not work. light went out on porch.

there is the added bonus of having your own hot tub as well as the communal pool and jacuzzi

the hot tub was lovely, and wifi was great (we work remote)

you want to do laundry then you need to write everything down on a paper

we stayed in a deluxe bungalow with spa bath and were so happy we paid extra for the spa bath

hot water for kitchen and bathroom sinks

the villa was spacious and had a safe and a large bed, it came with glasses and some kitchen stuff which was

- very friendly helpful stuff; - beautiful terrace outside: - good restaurant/kitchen, good

villa was very clean and comfortable, bed was soft, full kitchen was great

the kitchen is not equipped with a stove and the single knife was very used

of costa rica and it was probably the best place we stayed, beautiful new rooms, little modern kitchen, beautiful

very clean and nice, spa was awesome and in a good location

also there is no common pool

proximity to everything, yet quietly tucked away. clean. spacious. we had a private pool.

the kitchen has almost everything you need to prepare something simple

we loved having our own private pool

another thoughtful amenity was the covered parking

bathroom was a dream and we felt like having full privacy on our little terrace with the plunge pool

pool a special treat

i had a lovely room with its own private dipping pool, which felt like heaven after a day of trekking and hiking

breakfast was good

rooms big, quiet and clean. plenty of parking space. good service. well maintained.

basketball court for kids to play

there was no wifi nor phone coverage in our room

the staff resisted giving us more and were super weird about it the pool was not good for younger kids - too

wifi good

the pool was very nice and also we had a great view from our terrace

pool with waterfall was relaxing as was the swing seat on the porch

location, next to countryside, views of the volcano, lovely small pool to cool off, secure parking area - nearest

the grounds are beautiful and the small pool was refreshing

parking is limited, so make sure to mention if you come by car

pool is great

the pool and property were excellent

parking was provided as was free wifi which worked well

the wifi is weak. unable to connect in my room. better coverage is in their office.

wifi don t work in bathroom. location not center to town

attached restaurant (piura) that is owned by the same folks that own the hotel, so that’s where breakfast

the toiletries were spa type rather than regular hotel stuff

the view of the volcano from both the rooms and the pool area was breathtaking, and the pool was well-maintained

breakfast was awesome, the pool was nice, the location was great, the rooms were clean and looks

awesome property with wildlife and cool pool! rooms were spacious and comfortable.

the pool was perfect to cool off and relax

comfortable room, nice breakfast, very nice staff, safe parking inside, very nice looking complex

breakfast was gorgeous too

also the lounge, common kitchen and laundry was useful and nice

wifi in room was not available....

the wifi was weak. breakfast on site would be nice.

nice pool area, a trampoline for the kids, and the best soda in the area across the street

property is gated and free parking is available

pool right there and easy parking

we enjoyed the wifi that was offered everywhere we walked on the premises

staff very helpful and friendly and pool area nice, though small and not a lot of chairs for the amount of

includes full breakfast w/typical local menu & american

rooms were a little dated, but the pool area was nice and restaurant/bar offered many options as well

2 pools on the far left have waterfalls and one large huge hot tub for up to 25 persons included

breakfast was good.

parking spaces

the wifi was a little spotty. we wished the pool and hot tub were open later.

(they offer a breakfast at the hotel, but just from 7 am to 9 am, and our kids like to sleep in to 10 am)

(they offer a breakfast at the hotel, but just from 7 am to 9 am, and our kids like to sleep in to 10 am)

pool and spa and game room also very nice

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

bills itself as a thermal spa hotel

price too high for what we expected. no accessible laundry facility.

the room was big and the pool and jacuzzi were amazing

loved the convenience of everything close, safe, the pools

helpful organizing tours that leave from the hotel, on site restaurant was very good, on site bar drinks were

there isn t much lighting in the bathroom and the light bar wasn t working, no other rooms available and

nonswimming pool - no bar - limited staff present at reception - basic breakfast

the wifi was on and off

wifi was very spotty, but worked well in the main building

the breakfast was also very good

we had a huge terasse in front of our room with the view on the pool

the breakfast was great - you can choose an option from the menu and then there s a small buffet as

nothing in bar except beer and soft

loved the swim-up bar in the nice warm pool

location, spotlessly clean and comfortable rooms, great breakfast selection, really helpful staff

just fyi; the pool area can get crowded with families & kids in the afternoon.

genuinely good food, location near activities, staff were friendly and helpful, and our little kids had fun

each morning we ate an absolutely abundant and delicious breakfast with arenal watching over us

poor breakfast, especially for vegetarians breakfast was subpar

the breakfast was delicious

breakfast was good

loved the staff, the private little pool in the room and the breakfast

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

no wifi except in room. must leave property to smoke. small smoking area could be provided

the container/trailer we stayed in was in the parking lot and very cheaply constructed.

the pools were lovely and great to relax at the end of a busy day

pools and surrounding landscaping was wonderful

location was great, surrounded by nature, and the thermal pools were relaxing

too few options for breakfast

fully stocked kitchen was great

the kitchen was well equipped

the staff was awesome, the room was beautiful and comfy, the breakfast and coffee were delicious

little kitchen area was a nice addition and the complimentary breakfast every morning was delicious

the entrance/parking could have a more maintained look

the 5 pools are small but most of the time we would have an entire pool for ourselves and you can use

rustic and pretty with parking at the door

pools are open to non guests

i would have preferred more breakfast options, but the ones they offer taste great.

there are literally hot spring pool bars everywhere you turn, and slides for the kids (and adventurous adults

a massage at the spa is a must

broke the sideview mirror of our car in the parking lot :(

pools are amazing

the hot springs were fabulous and my kids loved the slides!

great breakfast buffet, free parking in gated property

parking is plentiful and free

very generous pool area, great breakfast options, nice room with stunning views on the volcano

gym is for a single person use

the view of the suite on the 2nd floor was blocked by a parking lot.

good buffet breakfast even cooked fresh pancakes for the kids who had tired of gallo pinto

we did not use spa but i bet it is wonderful

parking for the hotel guests was limited and sometimes not available, especially in the afternoon

gym was pretty hard to use as there was an air conditioner which was on, but the windows were all

gym had no air con which made it stuffy

the grounds, farm, hot pools, and the spa were all unique and very enjoyable

they are well suited for kids

if it rains you get wet walking from the parking to your room.

the rooms are large chalets with a safe and wifi working well throughout the large area of the hotel

besides the three heavenly hot springs to soak in there hot tubs as well as a swimming pool

the restaurant is good, the room service id fantastic (thanks, jose

perhaps have a kids buffet line, and adult line

our kids had a blast going down the waterslide and we loved being able to sit by the pool bar in the

perhaps have a kids buffet line, and adult line

value for money great pools and not very crowded nice breakfast buffet even in corona time strong wifi

we got connecting suites, which made it convenient to have our kids in the next room

it s private and secluded , there is a pool, spa and it s a short drive from the town

juan carlos at the front desk was very nice, excellent room service, the people at the spa as well, very nice

my son loved the pool and the hot springs (as did we) and oh my gosh the breakfast buffet deserved 100 stars

the rooms are separated by artfully designed landscaping and it's 2 rooms per building with parking right

there are plenty of parking spaces available at the hotel

pools are nicely designed, great for kids

great for little kids, but not so much for adults

wifi signal wasn't the best. but not a deal breaker.

clean, beautiful, private, stunning views, rooms were big, comfortable beds, nice livingroom and kitchen with

the thermal pools were beautiful and enjoyed cocktails and sushi by the pool bar

the breakfast was really good, the pool-area was amazing and the staff was great.

great breakfast, awesome room service and free yoga classes, well equipped gym and gaming room for the little

natural hot springs pools, spa, room service, swim up bars and swim up sushi bar

kids have enjoyed the pools

breakfast was wonderful, with gallo pinto, fresh fruit and many options

there is a playground for kids too, so it makes for a good family destination as well as a romantic one

facilities, reception, restaurant and bar staff as we as cleaning staff all very nice

wifi in common areas was poor (even though thankfully wifi in rooms was sufficiently good to have

wifi could be improved

was on point, private pool was amazing, room service and laundry very much appreciated, restaurants were

breakfast buffet quality can still be improved.

maybe add a bar till midnight

spa and the ability to walk around the resort was amazing and the mini bar is on the house, which is great

switched to buffet as well then they will have more residents coming here for breakfast, in the adults only

the massage at the spa was the best we have had - definitely recommended

several pool options with luxury cabanas, towels, and sunblock at every corner

the wine bar is fantastic, noel was the best

nayara gardens: simple valet parking (included) when you arrive

spa was amazing

a few additional things underdelivered: the quality of the food was not exceptional (except the breakfast

the beautiful rooms, private hot spring pool in the room, indoor and outdoor showers incredible gardens and

unique place to stay and everything has been arranged for your comfort, very kids friendly staff, very good food

access to several pools (including adult only pools with swim up bars), multiple restaurants, a gym and natural

grounds, and luxurious tent/room with magnificent views, quiet, very good facilities, excellent breakfast

also they don't have a children's menu, my kids both got chicken dinners and that was undercooked as well

private pool was broken. management made a rare adjustment./

loved the area, room and spa treatment.

food

the swim up bar had nice warm pools

the included breakfast is also really good

good free breakfast, small hot springs, great staff, good view from rooms, easy parking.

the noisey gardening equipment- get electric strimmers ! bar & restaurant not open full time

one day they played a radio at the pool. not a fan of this.

pillow cases and towels he said we had to wait until the next day as there was a problem with the laundry

the grounds were amazing from the swim up bar to the restaurant, even the waiting area up front

pool and swim up pool spa was amazing yoga and meditation centre were lovely jaranita bar was fun breakfast was

hotel with spacious, beautiful lodges - they are even better in real life, the photos don t do them justice

there was anything to improve i would recommend the room service menu

there could be a more relaxed bar area with comfortable seating

there was no breakfast and no close by restaurants and the rooms were smack at a road

was niether wifi nor cellular internet for almost all our stay

the pool and the gardens made our stay amazing

compact and everything you need. kitchen was very good and well equipped. nice surroundings.

nice staff , silent space, good view, swimming pool nice place, good wifi.

resort, and spa is a great value for its money, the hot springs are nice with a lovely view of the volcano

the food in both the restaurant and pool bar is delicious and large portion sizes

spa is good

to our room while we were out to dinner -- we had to park down the street and carry our sleeping kids up the

pool bar

springs resort and spa is one of the best hotels i have ever stayed at

the adults and the kids loved this hotel

so many springs and activities for kids and

i m bringing my kids and husband back here soon, i think we will have an annual holiday here as it s that

beautiful all around! amazing hot springs pool. great sushi

i never go back to this hotel, they only think in money, for example, to request a room service you need to

wifi does not work in the room.

breakfast was really good

breakfast, the black sun loungers kept burning us, lack of wifi in bedrooms

there is no wifi in the rooms, only at restaurant and reception area.

sometimes a bit difficult if you are with multiple people(or kids) that go in and out

amazing cost benefit and very close to a small market and the main spa locations (which all offer day passes,

chilled and relaxed atmosphere, with nearby massage/spa service if wanted

to no wifi signal in the room, far from town or anything if you don t have a car

we loved the scenery. and the pool and the breakfasts were amazing.

we also had excellent room service

early - our room was prepared right away and we enjoy a welcome drink (non-alcoholic for the kids)

the thermal pools are fairly small, their were enough that we had the a pool to ourselves the majority of the

the laundry service cleaned my white t-shirt s which turned light grey and the fabric lost its

is super clear, room service until 10pm which is almost impossible to find in costa rica, the spa has amazing

that was very gracious of them since i hadn t paid for a larger room with kitchen facilities

swimming pool and the furniture was a bit outdated

the window, comfortable and spacious bungalow, on site hiking trail, free parking, delicious breakfast, and

hotel, clean and spacious rooms, lovely grounds and great view of volcano breakfast was great as

which is just awesome: 2 spacious bedrooms with comfortable beds, full kitchen, stylish bathroom, huge living

they organised our trips, made effort with our kids to show them the creatures/plants etc of the property and

room; she cooked breakfast for us when we arrived late (we thought breakfast was until 10am) the pool was lovely

breakfast was really good and the attention from the staff was excellent

wifi did not work in room but worked on patio

room with well-equipped kitchen and beautiful views of the volcano

the swim up bar, room service and restaurants are also amazing, particularly tucanes, the waterfall view is

are comfortable and attention to detail, everyone gets a robe to wear to the hot springs (even kids), world

an expensive place for sure, but the prices at the bar were a bit much, and ave restaurant was just

there is no food for vegeterians no drink water near the pool

wifi is amazing, i was able to work on this wifi easily

was fine the staff was really nice the parking area was very wide and close to the room

i did not enjoy the bloody mary's from the morpho bar ( i should have tried them at the colibri bar)

by a small brook that cuts across the road, making you drive across it before you get to the parking

he showed us the pool, calibri restaurant, slide, river, hot springs, & snack bar

the spa was great

nice swimming pool but the bar wasn't always staffed

alejandro in the bar and restaraunt is just an awesome guy, very kind, very humble

our kids had a great time, and my mom recommends to try message

food it is a very simple for 5 stars wifi must pay

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!