it was divided in kitchen, bathroom and bedroom

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

the kitchen is nice and has the basics

the parking is very limited

breakfast, location, beautiful landscaping, help with shuttle

the property was beautiful, clean and the pool was so great

poor wifi, small room, no sitting area next to the room.

the wifi is really only good in the pool area, the main office was iffy.

the grounds, pool,

very clean, spacious room, nice pool, super nice & helpful staff, great parking lot,

wifi was working only near the pool. price a bit high.

good easy free parking

wifi access wasn t great from my room (but worked fine at the breakfast spot)

the hotel has a private parking and swimming pool

access in and out of the parking area could be easier.

the wifi is awesome

was in a great location, directly in downtown fortuna and it had a private, secured parking space

hotel provides laundry for 5

restaurant and bar on site and 3 choices for breakfast included

i intentionally booked a place for the kids to swim, but the pool is shared with

my kids enjoyed feeding the fish in the pond and playing on the swing

nice plave to stay and good breakfast

the fitness centre on site isn't a gym that you can use when you like but they run crossfit classes on weekdays

15 walk to city, no fridge, stains after laundry service

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities

wifi worked perfectly and there was a safe for my belongings

also there is a picture of a kitchen on booking

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

sorted laundry and transport for us

been nice to have a little pool or hot tub of some sort

airy feel good communal spaces central location bar and restaurant on site hot powerful

the bar at the 3th floor is great, good music and food and very nice view

breakfast was included with multiple options

location in less desirable spot. parking is down the street. breakfast included sliced hot dogs.

breakfast exceeded our expectations

breakfast is hosted at a hotel just round the corner and had really good options (costa rican,

good location and fair prices. parking possibility. nice welcoming staff.

daily room service

the wifi was the best we d had in costa rica

excellent facilities. shame we didn t see any sun to make use of pool.

there was no laundry equipment like a washer & dryer

the wifi worked much better here than the other hostels in costa rica i stayed at

pool and bar area lovely

reception happy to book activities and arrange laundry for you but we found at a slight premium so went into

nice pool with a view of the volcano

wifi slow

the breakfast is delicious - a tico breakfast - and the beds especially were excellent and very

the hotel offered overnight laundry service at a reasonable price

the wifi was the best we experienced throughout costa rica

were friendly and helpful, great restaurant including good vegan options, nice little pool area, perfect location

the breakfast is awesome

great breakfast, hot shower

mom prepared a very delicious breakfast :)

could choose from different delicious (and freshly prepared) breakfast options every morning

wifi in room loud / construction work no ventilation in bathroom

parking could be a little tight when busy

the breakfast is amazing

good parking area, great breakfast, quick checkout and friendly staff.

parking just in front of hotel

i really liked having access to the shared kitchen and the pool

best of all, there was a sloth in a tree in the parking area

well equipped kitchen, air conditioning, small pool

we had room #3 a one bedroom villa with kitchenette, fully equipped with microwave, toaster, hot plate, big

very well stocked shared kitchen, with a great view of the volcano from the window - when it decided to show

staff, great location, very clean, good facilities, kids loved the pool

walls could hear the neighbours kids, tv and chat

breakfast was very good

wifi cut in and out

wifi was bad

we do wish it had a swimming pool. the beds were pretty hard.

is no pool and i think the photos could trick people into thinking there is

no microwave, warm water for shower & limited wifi with poor signal

the wifi only works at the bar or near the desk, but i m on vacation and am completely fine with it

laundry service inexpensive and done in 2 hours, which was great as we were travelling for a month

comfortable beds, heated pool that my 4 kids loved, pool had generous operating hours, leo was fantastic and

spacious guest house with 3 beds, kitchen, and living room.

the pool was clean and kids enjoyed

perfect spot for the kids (and adults as well ) to explore a little bit about costa rican reptiles in the

space for 2 teenagers, we had 3 double beds and a living area with a kitchen and huge fridge with freezing

was a great place with a nice pool area and delicious breakfast. the staff was great as well.

our room was very clean and spacious, the property is lush green, relaxing pool area, delicious breakfast, and

small issue is that wifi doesn't reach the bedrooms but wasn't really a problem for us since we only stayed one

easy parking and a short walk into town

the breakfast was incredible good

we loved our cabin and the pool

the wifi is average if you re worried about that

fantastic breakfast with bird watching!

breakfast and help with olanning

the authentic costa rica breakfast was amazing

we absolutely loved the breakfast and there were fresh juice every morning

pool has an incredible view of the volcano, breakfast is amazing, rooms have everything you need

the room and the pool and the setting. really hot effective shower and air-conditioning

easy parking

area, pool with volcano view, super friendly and helpful staff, quiet but still close to the center, very

there is a laundry service for 2,000 crc per kilo

breakfast was awesome for the price paid. rooms were clean, beds comfortable, a/c worked great.

view of arenal volcano from the pool, convenient private parking by each cabin, friendly and helpful staff, good

can't close window in bathroom and no flyscreen, tv reception unusable, muddy car parking area, lighting in

good parking next to the rooms

large common area and kitchen with many appliances

we enjoyed cooking in the shared kitchen

-delicious breakfast -really nice and helpful staff -ac in the room -swimming pool -parking lot

good breakfast and very nice and helpful family

the shared kitchen was great

pool and spa areas were great!

great hotel with amazing staff, really nice pool area and clean rooms.

the parking area did fill up but didn't seem to be a problem

before leaving, would be excellent especially with children, our guide was quite good with the kids on the tour

no room service, limited pool bar hours

kitchen and dining table

the rooms are clean, great breakfast (at a small extra cost), excellent location

breakfast was great. location was good. staff was friendly. pool was clean, as was our room.

was excellent and owner was very hospitable home was well maintained pool was beautiful the hummingbirds in the

a good location, quiet, beautiful surroundings, great staff, feeling like home, very nice morning breakfast area

big room with private hot tub, very good wifi

the breakfast was very good!

fantastic base for arenal visit, beautiful rooms and lovely pool area super breakfast too!

wifi in the room was a little spotty

the wifi wasn t that good sometimes

we liked the large bathroom, the outdoor rain shower, the kitchen area, and the living area

hot water for kitchen and bathroom sinks

- very friendly helpful stuff; - beautiful terrace outside: - good restaurant/kitchen, good

the kitchen is not equipped with a stove and the single knife was very used

the villa was spacious and had a safe and a large bed, it came with glasses and some kitchen stuff which was

i only wish the pool was heated because it wasn't sunny enough for the water to be warm.

liked the privacy, hot tub, shower, and the kitchen area

also there is no common pool

the pool was rather refreshing but lovely to relax by after a day exploring the area

we especially appreciated the small kitchen it was very convenient and made our stay even more enjoyable

still close to town and so many beautiful plants, very private, gated parking and entry

i had a lovely room with its own private dipping pool, which felt like heaven after a day of trekking and hiking

wifi worked well, mattress very comfortable, breakfast was good (served in the nearby hotel)

entrance to the parking was a bit difficult and although the property was very nice i feel it was very expensive

property was smaller than it looked. pool area in suites face the parking lot.

rooms big, quiet and clean. plenty of parking space. good service. well maintained.

breakfast was great

beautiful grounds and the cleanest swimming pool we saw/used on our 2 weeks in cr

basketball court for kids to play

my kids and even us adults loved that we had stockings filled with local candies that were hung on our

wifi is really good and so is everything else

we had an amazing view to the vulcan and the room offers everything you need (also in the kitchen

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can

view of the volcano, well equipped self sufficient cabin with kitchen, clean and thoughtful room, coffee included

pool with waterfall was relaxing as was the swing seat on the porch

parking is limited, so make sure to mention if you come by car

breakfast at the adjacent restaurant was consistently of a high standard altogether very good value

very well kept pool and garden area

wifi don t work in bathroom. location not center to town

great breakfast included

parking was provided as was free wifi which worked well

breakfast service was very good

attached restaurant (piura) that is owned by the same folks that own the hotel, so that’s where breakfast

lodge setting of 10 rooms just outside la fortuna with excellent facilities - the rooms, pool & restaurant were

the breakfast was amazing and dinner in same site provided quality dinner, prepared by a chef

breakfast was awesome, the pool was nice, the location was great, the rooms were clean and looks

also the lounge, common kitchen and laundry was useful and nice

we used the pool lots and our room was fantastic

we loved having the open kitchen next to the pool over looking arenal volcano

communal kitchen and seating areas, pool and access to laundry service were all bonus points

in the village; it has a little pool, a washing mashine and dryer you can use and a common kitchen where you

plus if you like cats as much as my kids you will love the two resident cats

i loved it, great view, super comfortable rooms, very clean, nice jacuzzi and pool.

very friendly staff, nice and clean room, big pool and jacuzzi

we loved the pool and the large grounds

the little kitchen had everything we needed and our room was cleaned everyday

pool/hot tub area would be great for a hotel in the u

2 pools on the far left have waterfalls and one large huge hot tub for up to 25 persons included

breakfast was good.

includes full breakfast w/typical local menu & american

loved our view of the volcano, the delicious breakfast, and the staff was very helpful with booking our

loved the front desk staff, she was so funny and great with my kids

pool and pool table was great for the kids

used the laundry service, which was very expensive and not good

beautiful garden and relaxing pool/jacuzzi

issue was we paid for laundry service and clothes were delivered back still damp

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

bar,no alcohol service in general

the pool and jacuzzi is great, there is a bar right there to get a drink

staff stood out for their friendliness and helpfulness, especially in the bar area

wifi was good

there was always parking, breakfast was good and the pools looked nice but i didn t have time to try them

there isn t much lighting in the bathroom and the light bar wasn t working, no other rooms available and

nonswimming pool - no bar - limited staff present at reception - basic breakfast

the wifi was on and off

the pool area was nice, clean and spacious with 2 jacuzzis

the breakfast was also very good

the restaurant was being redone, so it wasn't open for part of our stay, and we had daily wifi outages as well

the breakfast was great - you can choose an option from the menu and then there s a small buffet as

weak wifi in our room but good at reception and pool area

regardless, the response was rude; you can t talk to paying guests like they are kids, especially in a four

the spa hot tub in this room was incredible! very clean very polite staff

service was excellent and food choices at breakfast were

wifi was a little slow and spotty at times in our room

and you should be very conscious about snakes, do not live open the room doors and not live your kids alone

front desk showed me to my room, there was no orientation at all no explanation of facilities, wifi, dining,

the breakfast was delicious

poor breakfast, especially for vegetarians breakfast was subpar

loved the staff, the private little pool in the room and the breakfast

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

wifi was intermittent

there was no bar available during our time there

pools and surrounding landscaping was wonderful

our room was the furthest away and we didn't get wifi in our room which was a bit

the container/trailer we stayed in was in the parking lot and very cheaply constructed.

we loved staying in the nature. accomodation was very good. kitchen with nice refrigerator.

the restaurant was pretty nice and we enjoyed their breakfast that was included with the

restaurant was decently priced with good food and a surprisingly big breakfast included

breakfast was good

the kitchen was well equipped

we had to go out to the parking lot where they had a little roof for us

has several warm pools that are well maintained and with a direct view to the volcano

the little bar and breakfast are excellent

there is free parking and the la fortuna town is a short drive away

we enjoyed the pools with the bar and massage

the parking lot was floated and the car was literally a pool inside when they called me to move it

friendless of staff and wide variety of hot springs as well as continental breakfast

rooms not updated and view from balcony looked to parking lot. dinner buffet was decent

the hot!! springs!! friendly staff. 24 hour pool!

the buffet breakfast was also very nice

spa itself, whilst i imagine would have been really nice, was limited in terms of number of

she also gave us complimentary spa treatments which were fantastic

friendly, most notable were david as concierge, stacy and fabian at the front desk, jose at the pool bar, carlos

free breakfast is a full buffet with omelette bar and espresso drinks

the gym is tiny and you need a reservation to use it

they have an infinity pool with views to arenal volcano

morning breakfast is substantial

everything was superb - the 8 pools, the room, staff, breakfast - everything

gym had no air con which made it stuffy

the swim up bar provided great drinks and lunch options

perfect for kids

the rooms are individual cabins and are quite spacious

drinks at the bar could have been a little stronger.

breakfast options were good, staff were friendly, room was well equipped, clean and spacious

having the petting zoo/ farm there was fantastic fir kids

bar staff and kitchen on point

at the hotel was at the pool so a little lacking in character no wifi in the room, only in

pool and breakfast! the kids loved the slides!

laundry facilities

no free wifi in the roomud83eudd14

a foot stool would be nice to get into the hot tub/shower in the spa rooms

foliage, wonderful meals at la saca, hot springs and spa, everything was perfect and very kids friendly resort

i would like to give a special shout-out to the team at the swim-up pool, especially hilda, who went above and

foliage, wonderful meals at la saca, hot springs and spa, everything was perfect and very kids friendly resort

is awesome - great for kids

nice pool area with a jacuzzi

great for little kids, but not so much for adults

we were family five with kids and this should be better organized as we paid extra to hotel for service

very helpful staff, i caught 2 fish in the lake arenal with cap mark (also recommended) and the kitchen cooked

the room had a kitchen and washer/dryer

some rooms are far from the reception / pools and you need to takle a golf car

parking was very tight, and we had a small vehicle.

yoga in the spa area was more than enjoyable

the breakfast buffet was wonderful

the thermal pools were beautiful and enjoyed cocktails and sushi by the pool bar

see the volcano from our room and other parts of the property, the very accommodating staff, free parking, good

have been nice to have been able to have a massage at the property but they don t offer any spa type services

bed was ok, wifi was strong enough to stream videos

the staff is extremely helpful very very nice. lots of things for kids to do at night

breakfast and service were great

loved the laundry service and the hammock on our patio

spa was fantastic and all staff was super attentive

breakfast was wonderful

spa was nice but not as extraordinary as they present it and we found the treatments overpriced

all pool areas were beautiful

after having someone bring our luggage to reception for check-out while we were at breakfast the individual

is no pool for kids, the there 2 pools adults-only and the only pool where kids are allowed is too small and it

includes free mini bar and laundry service

electricity to gym out one night at 5p low on towels at hot springs in early

several pool options with luxury cabanas, towels, and sunblock at every corner

staff was amazing, in room breakfast tasted great and was prepared so beautifully every day

was warmly welcomed to the property by blanco & carolina, checked in, & enjoyed a cocktail at the pool after a

grounds, and luxurious tent/room with magnificent views, quiet, very good facilities, excellent breakfast

access to several pools (including adult only pools with swim up bars), multiple restaurants, a gym and natural

luxury tents complete privacy great view to arenal volcano plunge pool with thermal water ability for many

wifi and the room was a little simple, dated, there was a smell from the toilets of sewage and the

parking lot is conveniant and safe too

great breakfast & the best coffee

nothing. you can just add a cold pool but everything was great and i want to go again

was an immersed spa and retreat vibe, look and feel

the pool bar wasn t open until 3 & restaurant closed at 9

the breakfast was delicious

included breakfast options are either the american or costa rican and both are good, and prepared quickly

service can be slow , miscommunication over breakfast where we didn t get to have any , room service was a

the hotel has its own hot springs and you can just relax and enjoy the swim up bar - the cocktails are great

there could be a more relaxed bar area with comfortable seating

the multiple pools, spa, meditation platform and gym were all fantastic

hotel with spacious, beautiful lodges - they are even better in real life, the photos don t do them justice

we didn't have dinner in the restaurant, but the bar snacks and room service were great

-> breakfast was very good and copious -> free mini bar with sangria, kombucha, even beers

breakfast lady wasn't very friendly. no hot water.

there is a pool, great wifi and room service daily

light outside; when darkness, very difficult (and dangerous with the wet stairs) to walk from the parking to to

compact and everything you need. kitchen was very good and well equipped. nice surroundings.

the pool was right outside our back door and since it wasn t busy it was like having our own private

resort, and spa is a great value for its money, the hot springs are nice with a lovely view of the volcano

the morning guard in the parking lot was the nicest staff member we met during our service

spa treatment prices were high.

parking was weird

thought that the property could have a small play center for kids and we did not like that not all the hot

beautiful, especially all the pools and hot springs

private laundry, views, hot springs

facilities, natural surroundings, kids friendly, great staff, really good food, lots of activities

put out, pool, darts, play room, workout gym, multiple restaurants, and further pits

they set a bar of unbelievable service and attention to detail

nice view on the vulcano and spa facilities

the price for laundry is pretty extreme

i never go back to this hotel, they only think in money, for example, to request a room service you need to

price for food after the breakfast was pretty high for the quality

the hotel requested us to pay to stay with our dogs, and when we made the reservation shows pet allowed without

free breakfast was delicious

was in the parking lot area

bungalow was next to the laundry room, so the transit of cleaning staff and maintenance, made our room feel not

breakfast were also great as well

there were some bleach stains on our clothes after laundry we had done in house

much to do, not a large selection of food on menu at bar, room service or restaurant by the pool

the breakfast was not very good as well as the food medium.

i would prefer if breakfast was served until 10:30 so kids can sleep in a bit and please add diet cola to the

kids can be splashing around having fun while you re trying to enjoy your dinner

we also had excellent room service

wifi signal was not strong enough in the hotel in the evening we didn't have warm water in the room

every room has its own parking spot

the breakfast was delicious and hot and individually made. not a buffet.

free allocated parking space and easy walk to the cabins

that was very gracious of them since i hadn t paid for a larger room with kitchen facilities

spacious and with a good kitchen

), the kitchen staff lacked that

no wifi at the appartment. only at the kitchen erea.

a beautiful pool with a waterfall

clean, good simple breakfast, staff was great and a nice view of arenal volcano

kids loved it

they had complimentary valet parking, which was super

gym needs booking in advance, which is great during corona time

cant think of anything. perhaps water cooler in gym, but perhaps not there due to covid?

the spa and massage was amazing

breakfast was amazing with fruit to start and a made to order

spa too hot missing hooks for towels

there's so much nature including waterfalls, natural pools, an organic farm, carolina the sloth, but you also

bryan showed us to our 2 bedroom villa with a plunge pool

he showed us the pool, calibri restaurant, slide, river, hot springs, & snack bar

food it is a very simple for 5 stars wifi must pay

the kids rated the nachos in the restaurant the best in our trip

our kids had a great time, and my mom recommends to try message

they even have a floodlit football pitch by the restaurant for the kids to play at

the pool is lovely, and the breakfast and restaurant food is delicious