very clean rooms. the breakfast was very good.

breakfast in the morning was basic, but yummy and much appreciated

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

day we left, we did not get our breakfast, we left at 6 am

the restaurant, bedroom and the breakfast

spa is amazing

pool, wasnt that clean, but again for a spring thermal water, i guess it was normal.

service walk down by river to appreciate forest and small trail spotted tucans in trees when at breakfast

breakfast is costa rican gallo pinto and costa rican sausage

like the big thermal pool to catch the sun

natural pools very nice and you can use them the total night if you like

place is actually hot springs/swimming pool/picnic area

nothing in the kitchenette except mugs and glasses; no plates or silverware, coffee filters or anything else

parking is right in front of your bungalow

great location. so much to do there like zip line , hot springs , pool etc.

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

hotel had enough parking spaces

that said, the wifi was poor, both in ability to connect and in strength

very friendly staff, great location, traditional breakfast

odor on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast

on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast on

com offers the hotel with breakfast but at this moment no breakfast is offered the representative at the hotel

wifi signal was bad.

underwhelming breakfast that took so long

we had a a great night's sleep and loved the breakfast next morning

everything! accommodations, breakfast, staff, cleanness, and pool were perfect.

a little expensive. breakfast couldn t be served earlier before i left :/

close to the town, but the place is quiet. good breakfast, good space on the parking lot.

he was extremely pleasant and conversed with us over our wonderful breakfast

espresso coffee machine was available but not offered in the breakfast menu

didn t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it

breakfast was delicious

was very poor, breakfasts as well as all other options in menu

the pool had an awesome view of the jungle and the drinks at the bar was great

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

great breakfast, nice hosts, comfy and tidy room

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

free parking is a big plus

safe and secure parking

quiet and nice spa, swimming pool, friendly staff and beautiful lodge, i was happy stayed 3 nights here

the included breakfast was also perfectly fine

the pool and breakfast were very good

very old infrastructure, doors that don t close, slow breakfast service

have loved to have a second towel for the pool and a hair dryer but overall happy with the stay

loud music from a bar close by was stressful and not very relaxing

the natural pool was fun, but the whole area could use some love (broken chairs

the rooms were amazing at night and the natural pool was great!

food breakfast was oke and they have their own tilapia

there is a bar restaurant behind this hotel

and there were no shelves in the kitchen which showed to be a little inconvenient - because there s no room

also, since i really like to cook, i appreciated all the kitchen amenities

some trouble and didn t work entirely well, but they gave me access to other apartment s wifi as a temporary

the kitchen needs basics like salt and pepper, some herbs and spices r, a toaster, and a new frying pan

the balcony and view. spacious room and shower. well equipped kitchen downstairs.

fantastic views. very quiet area. great amenities in shared kitchen space.

also the kitchen is shared as well as the balcony

must think about cooking dinner (the place has a shared kitchen and dining area) when the next-door restaurant

parking in the premises

clean, nice view, easy parking...nice guy who checked us in and showed us to room

beautiful view. lots dogs. easy parking.

beautiful view. cool loft bed for kids. provided a crib upon request. very helpful staff.

parking area was a bit rough

wendy also helped us with laundry which was so kind of her

everything is made of wood, you have high seilings, 2 badrooms, 3 beds, with mosquito nets, a big kitchen and

com was not correct (it was described to be much larger, 2 bathrooms, 3 bedrooms, good kitchen

kitchen is very basic, only fit to prepare a simple meal.

we did a couple of tours with wendy and would thoroughly recommend them, the kids loved it especially our 4

pool was very nice

parking a bit far from the room. not a big problem.

facilities, good breakfast, pool

nice swimming pool

parking was unlit and very very far away from room

breakfast was amazing

only basic breakfast included in the room rate, so we had to pay extra for what we wanted

on the final morning we had breakfast and rolando came over to advise us on our next destinations and also

breakfast could be better

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the

parking is away from lodging so we had to bring luggage via golf cart

there is so much to experience and never a dull moment between the thermal pools, regular pool, nature walk

the pool was a really cool set up with half cold and half warm water

good privacy and swimming pool + spring good for kids and family.

it was a highlight of the trip for my kids

breakfast was good

excellent wifi everywhere

hotel has wifi, but we had a problem receiving the signal in our room, so if we wanted it, we would need to

breakfast was so delicious and

the setting is beautiful and it has a small pool to cool off in

the breakfast was great and the grounds were so lovely

great breakfast and good coffee from a plantation close by

wifi dissapeares sometimes

breakfast was lovely

we had a very early departure ( 5 30 am) and so we wouldn t miss breakfast he delivered to us the night before

kids friendly place

and so much attention to detail in the property everything clean and a sweet playground for the kids with friendly

the breakfast was home cooked in the kitchen and delicious

kids loved seeing the animals and exploring the play structures and small garden

overall a great hotel for the first night or two in costa rica, nice breakfast, clean, and the best people

the place also has a very nice pool

amazing views from the pool

the pool and the gardens made our stay amazing

nice staff , silent space, good view, swimming pool nice place, good wifi.

compact and everything you need. kitchen was very good and well equipped. nice surroundings.

was fine the staff was really nice the parking area was very wide and close to the room

my family enjoyed the hot springs, river slide and pool

omipresent, no hassle high speed wifi was very appreciated

i had some laundry done and it came back a bit damp which was annoying as coat a lot of money.

more parking, not recommended for people who would have challenges going up hills or handicap

loved the fireplace, outdoor bath and indoor bathroom

pool isn't that big, so if this is your only stop and you have kids; they might want a bigger pool

hiking to waterfalls, zoo were easy on paved path, great for kids

room was totally amazing with a gas fireplace, indoor jacuzzi and outdoor jacuzzi on

with clothing and expectations - it is in the cloud forest, where nights get chillier (the fireplace is brilliant

5 year old so little kids definitely require constant attention if you're up for it

it had a nice library with fireplace

breakfast was fantastic

much rain,not common to rain that much, but all good, no ones fault ,no wifi cuz of it, which allowed me time

wifi weak in dining room.

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

not enough soap or shampoo breakfast too late no intercom in rooms for room service

blankets in the roomud83eudd76ud83eudd76ud83eudd76ud83eudd76ud83eudd76 not enough soap or shampoo breakfast too

breakfast was very good, traditional costarricense

no wifi in room

the breakfast is very delicious

nice location with fresh air in the mountains; good breakfast and helpful staff

great breakfast

breakfast was super tasty

there is also very nice garden, we had our breakfast there and it was delicious

it was a sunday and a huge pool party went on all day with load music

they said bar is closing at 11 and music will be shut down

hot water in shower, bar onsite, and super market across the street

pool was full of filth

some communication problems because we were not in wifi so we had to wait to check in.

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

wifi was only available at the reception

wifi wasn't the strongest

they even returned money that they found in our laundry

there was a bar not far away that provided heavily based sound until 3 am

the wifi worked great

the pool area and the hospitality

has laundry facilities on site and a nice restaurant the owner recommended a few minutes drive up the

the care and the breakfast

it came with a fully equipped kitchen and lots of linens

the free to use laundry room was great

welcome, kitchen facilities very handy, good breakfast in the garden, away from the town

the little pool was great to sit around in the evening

the shared kitchen was great

pool with a view of the volcano is nice bonus

bit far from the center but if you have a car you are perfectly fine in a safe place with the parking spot

air con, full kitchen, parking space, clean bathroom

wide range of kitchen appliances

wifi covered the entire location, both indoor and out had fast stable internet

perfect spot for the kids (and adults as well ) to explore a little bit about costa rican reptiles in the

comfortable beds, heated pool that my 4 kids loved, pool had generous operating hours, leo was fantastic and

quite, clean rooms, comfy beds, good breakfast

my kids and even us adults loved that we had stockings filled with local candies that were hung on our

basketball court for kids to play

big pool but a little bit dirty parking lot is not private for every room, so everone can parked in front of

efficient laundry service

nice big open spaces, parking and great service

the wifi was not very strong.

kind staff! great swimming pool, great breakfast! and perfect room!

swimming pool

my kids enjoyed the pond and swing on the property

there is the added bonus of having your own hot tub as well as the communal pool and jacuzzi

breakfast was excellent but our dinner there wasn t the best

my kids loved it also

one of us broke a room key, breakfast choices were great, nice swimming pool, lush grounds, good wifi, and

finally, free parking

the reasoning from the hotel was put your clothes inside the hotel room or give for laundry which costs 2

slow wifi.

poor wifi, small room, no sitting area next to the room.

the grounds, pool,

the property was beautiful, clean and the pool was so great

wifi access wasn t great from my room (but worked fine at the breakfast spot)

really bad wifi in room 11 and 12

breakfast was just ok, could be better

fridge in our room didn t work but the staff let us keep some stuff in the bar fridge, so all good

great value for money, especially with the plunge pool/small swimming pool

it had comfortable bed and other furniture, nescessary kitchen appliances if you want to make something yourself

it was divided in kitchen, bathroom and bedroom

the bedroom didn't have a window and the kitchen lacked

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking there,

the room is clean, smells nice and has equipped kitchen and bathroom

was no kitchen, even though the hotel description mentions a kitchen

grounds, mini outdoor kitchen lovely breakfast

clean, spacious, very nice staff, has parking lot on premise.

we didnt eat breakfast there or did our laundry cause there are plenty of cheaper options ins la fortuna

free welcome drink was great at the cute bar on site

the kitchen was like a dungeon. bedroom had a musty smell

large terrace area very pleasant area to sit, with a bar and lots of open and sheltered sitting areas

clean rooms, friendly staff, delicious breakfast!! convenient location too!!

couldn t use our balcony because it was located over the kitchen and it was smelling extremely greasy

bar service was lacking

wish it had a luggage stand(s) or table for it, not a big deal but traveling with kids for 20 days that would

wifi was also good

great reliable wifi for working

walls could hear the neighbours kids, tv and chat

have been great if they served other food outside of breakfast, but not too much of a problem as there are loads

the kitchen on the room is super useful and the shower was really good

there's a pool under construction

they are also building a pool, so the stay at this accommodation can only get better

a swimming pool is under construction, which shows they are making upgrades

wifi, tvs in each room

parking too far

hotel provides laundry for 5

there is a parking (though we just parked on the street in front of the hotel) did not use any amenity (pool)

access in and out of the parking area could be easier.

parking lot

could choose from different delicious (and freshly prepared) breakfast options every morning

tasty breakfast, nice pool, daily housekeeping, very clean, aircon, tv, location 5 mins to town, gorgeous

it's very clean with a lovely very small but welcoming pool

beautiful swimming pool, delicious breakfast served upstairs, strong wi-fi, excellent location nearby to laugh

nice spatious room. appreciated the pool :-) breakfast was ok, nothing extra but not bad.

good location of hotel near the road with parking, comfortable room and really good breakfast.

location to town, delicious breakfast and nice pool

good parking area, great breakfast, quick checkout and friendly staff.

restaurant on site serves delicious meals and breakfast included in hotel provides great tasting options

amazing staff, very good food in the restaurant, nice pool area!

excellent breakfast

there s accessible & spacious parking available

the room and the pool and the setting. really hot effective shower and air-conditioning

breakfast was good and served in a very nice place

place with volcano view, new, super clean, very friendly and helpful staff, amazing pool

side of the street so we were far from other part of our family during the stay), couches and kitchen could be

our children loved the pool and the walk down to the river

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

breakfast served by owners, property walks and pool area which was never busy

following issues may be specific to our cabin and not necessarily apply to others: - the kitchen was poorly

the wifi was the best we d had in costa rica

had the standard room which is located by the laundry room and the kitchen

good location and fair prices. parking possibility. nice welcoming staff.

+parking is right in front of the hotel

parking spaces are somewhat limited but the staff allowed me to park my vehicle within the internal

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

frumpy furniture, kitchen in room cannot be used, noise from street

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities

couldn t use anything from the kitchen or microwave

wifi wasn't that good

bar and restaurant open till 11pm onsite

there was no laundry equipment like a washer & dryer

and the bar provides cheap but really good food and drinks

things shut down at 10. bar wasn t open in the lobby area.

pool and bar area lovely

place, wonderful people, excellent breakfast, big balcony, safe private parking

loved the pool with the cascade, breakfast, and the scenery

and pool are immaculate and the customer service was exceptional

there was noise of the laundry room behind our room

the hotel offered overnight laundry service at a reasonable price

they also helped with tours and also laundry

property is amazing , especially pool and jacuzzi areas are very romantic

the parking area did fill up but didn't seem to be a problem

beds were a little firm for the kids

to the waterfall, staff was very accommodating, prices were good, have security, onsite parking, wifi was fine

beautiful property, nice to have the pool. was great having it pet friendly!

wifi in the cabin was not the best, but at reception worked perfectly

wifi in room, bathroom in bad condition (definitely needs upgrades), too much road noise if room is

wifi signal was weak - if you ask for a cabin away from the main road you get peace and quiet, but

great breakfast options, very large room and clean room with tv, fridge & great ac

good staff, nice bed and ac. sweet pool. frog pool and caiman were nice extras

the kids loved the pool

cocktails at the bar are amazing

restaurant with reasonable prices, good choice of meals, good to spend time outside the room use wifi and drink

more annoying: the wifi signal didn't reach up to our room

kitchen could use some organisation

drapes so daylight hits you at 630am,1 inch space under door for cockroaches to come in,, no wifi in our room

nice view of the volcano, good breakfast and friendly staff

beautiful surroundings, great staff, feeling like home, very nice morning breakfast area with pool and hammocks

the rooms are clean, great breakfast (at a small extra cost), excellent location

villa was very clean and comfortable, bed was soft, full kitchen was great

we liked the large bathroom, the outdoor rain shower, the kitchen area, and the living area

the kitchen is not equipped with a stove and the single knife was very used

hot water for kitchen and bathroom sinks

the villa was spacious and had a safe and a large bed, it came with glasses and some kitchen stuff which was

property was smaller than it looked. pool area in suites face the parking lot.

entry gate for the parking was a concern but the staff was ready on the spot to help with the code

the rooms are big and modern, the wifi was superb and the bathroom is something else

i had a lovely room with its own private dipping pool, which felt like heaven after a day of trekking and hiking

entrance to the parking was a bit difficult and although the property was very nice i feel it was very expensive

and cozy room with private terrace and a very well equipped kitchen

pool with waterfall was relaxing as was the swing seat on the porch

we had an amazing view to the vulcan and the room offers everything you need (also in the kitchen

a little more consideration given to the quality and amount of kitchen cutlery

the grounds are beautiful and the small pool was refreshing

also there is no common pool

landscaping was gorgeous and we saw an iguana and some beautiful birds by our pool

of the villa, it was spotlessly clean, the bed linen and beds were super comfy, a well equipped kitchen (not

kitchen nicely appointed

having a kitchen in the room made us really happy, and having a private jacuzzi in the garden was amazing

front desk showed me to my room, there was no orientation at all no explanation of facilities, wifi, dining,

loved the staff, the private little pool in the room and the breakfast

great breakfast

the breakfast was delicious

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

the drinks at the hotel were a bit expensive, but the convenience of having the bar there was nice

room was spacious with good air-con, strong wifi and a comfortable bed

it has good secure parking and the staff was great

private parking and close to fortuna waterfalls and cerro chato (by

friendly staff, comfortable, clean, great breakfast, all day espresso drinks, on site bar and restaurant, lots

parking is limited, so make sure to mention if you come by car

the breakfast was very good with so many options, fast wifi and great service

pool was lovely, garden beautiful, staff fabulous, room was large

clean very friendly and helpful staff they helped us organise so many trips and at discounts too breakfast being

breakfast at the adjacent restaurant was consistently of a high standard altogether very good value

the parking lot was full

there isn t much lighting in the bathroom and the light bar wasn t working, no other rooms available and

nonswimming pool - no bar - limited staff present at reception - basic breakfast