very clean rooms. the breakfast was very good.

breakfast in the morning was basic, but yummy and much appreciated

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but gave her $20, for which she was very grateful)

day we left, we did not get our breakfast, we left at 6 am

the restaurant, bedroom and the breakfast

spring waters in the swimming pool.

pool, wasnt that clean, but again for a spring thermal water, i guess it was normal.

the thermal pools were very wonderful and there is a great little swim-up bar in one of the pools that plays music while you're out there

well equiped gym, nice pools, bars and restaurant

like the big thermal pool to catch the sun

free breakfast was pretty good, with large servings

very helpful staff, clear space, amazing pools, fantastic nature, very good breakfast.

the breakfast is essential

staff is really nice. location is nice too. no hot water good breakfast

natural pools very nice and you can use them the total night if you like

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

very friendly staff, great location, traditional breakfast

hotel had enough parking spaces

com offers the hotel with breakfast but at this moment no breakfast is offered the representative at the hotel in front desks

underwhelming breakfast that took so long

breakfast was awesome

on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast on weekends no thick blankets for cold nights no clear or visible sign/landmark on road

ordinary breakfast in the nearby buffet

a little expensive. breakfast couldn t be served earlier before i left :/

lovely included breakfast

seems like a more expensive mothel, the parking lot had few lights

the pool was small, there was no amenities, the price of the room is over the top for what it offers

close to the town, but the place is quiet. good breakfast, good space on the parking lot.

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and coffee to my room for me and pack me a lunch to-go for my hike the next day

menu at the restaurant felt a bit overpriced for what it was but the food was nice and the breakfast was excellent

clean, very friendly staff and nice breakfast

the food was excellent, including breakfast which was included with our stay

breakfast was delicious

espresso coffee machine was available but not offered in the breakfast menu

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly helpful and communicative, always

great breakfast, nice hosts, comfy and tidy room

breakfast was good but there was no fresh fruit

the included breakfast was also perfectly fine

breakfast was good, pool was nice, beds were comfortable.

quiet and nice spa, swimming pool, friendly staff and beautiful lodge, i was happy stayed 3 nights here

i the breakfast was delicious ud83dude0b and good service

there is a bar restaurant behind this hotel

breakfast was great

food breakfast was oke and they have their own tilapia

he even arranged room service for us when our baby fell asleep before we could go to the restaurant

loud music from a bar close by was stressful and not very relaxing

must think about cooking dinner (the place has a shared kitchen and dining area) when the next-door restaurant is closed (at 6 pm within the week) (+)fantastic views. very quiet area. great amenities in shared kitchen space. (+)the balcony and view. spacious room and shower. well equipped kitchen downstairs. (-) the kitchen needs basics like salt and pepper, some herbs and spices r, a toaster, and a new frying pan (+)views were amazing and the place was clean and the kitchen that was shared between three rooms was quite (+) also the kitchen is shared as well as the balcony

we did a couple of tours with wendy and would thoroughly recommend them, the kids loved it especially our 4 year old and it meant we could recognise lots of species for the

had a fantastic stay (including 2 kids of 5 and 8y old) with wendy and her family

the hightlight for our kids was the frog tour

wendy also helped us with laundry which was so kind of her

the food at the restaurant is very good - the breakfast buffet had lots of choices and was delicious

beautiful pool

pool was great, view beautiful

also the swimming pool was beatiful and as it has a bar nearby this is very convenient

pool was very nice

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

breakfast could be better

breakfast was very good

only basic breakfast included in the room rate, so we had to pay extra for what we wanted

on the final morning we had breakfast and rolando came over to advise us on our next destinations and also share some of his

food it is a very simple for 5 stars wifi must pay

the breakfast was great

parking is away from lodging so we had to bring luggage via golf cart

no kids menu

our kids had a great time, and my mom recommends to try message

the pool was a nice place to relax and cool off

hotel has wifi, but we had a problem receiving the signal in our room, so if we wanted it, we would need to

the setting is beautiful and it has a small pool to cool off in

also, the wifi signal is great everywhere in the hotel

we had breakfast every morning by the pool and hearing the birds sing

kids friendly place

kids loved seeing the animals and exploring the play structures and small garden

the grounds were nice and clean, our kids enjoy to visit with the dogs coco, oso, max and sol the cat

breakfast was delicious

and so much attention to detail in the property everything clean and a sweet playground for the kids with friendly animals around

we truly loved the gardens and the pool, and the waterfall nearby

a true gem in beautiful surroundings, peaceful, plenty of birds to watch, lovely pool area

at the front desk and at breakfast, was so very friendly and helpful

profile, for example sorting of garbage - very good service and good food for takeaway - breakfast was

the breakfast, the quietness, the view,…

breakfast was delicious and adult the staff were super friendly

there was no breakfast and no close by restaurants and the rooms were smack at a road

great pool, great staff

breakfast lady wasn't very friendly. no hot water.

there is a pool, great wifi and room service daily

t naturally fed) but it was very nice surroundings, clean, connected to cold pool and river you could swim in

our kids didn't want to leave

regarding room service,

the wifi signal was not good at rooms but fine near restaurant and lobby

whole family had a wonderful experience at chachagua, and the kids especially enjoyed the hot spring pools, water slide, and amazing wildlife and staff

hiking to waterfalls, zoo were easy on paved path, great for kids

only one restaurant on site open. all pools and restaurants not open. only one small pool open.

pool isn't that big, so if this is your only stop and you have kids; they might want a bigger pool

the food, service, and price of the pool bar were unfortunately not worth it

the pool was divine

breakfast was great but you should also try their dinner menu - everything we tried was delicious

breakfast was the best i have ever had in costa rica

so why are you available for kids

gem, beautiful location and facilities, very friendly staff and an excellent breakfast

5 year old so little kids definitely require constant attention if you're up for it

there is also very nice garden, we had our breakfast there and it was delicious

the owner was very friendly and prepared a delicious breakfast

the breakfast is very delicious

breakfast was super tasty

they said bar is closing at 11 and music will be shut down

hot water in shower, bar onsite, and super market across the street

some communication problems because we were not in wifi so we had to wait to check in.

the care and the breakfast

very peaceful and quiet, super clean, excellent breakfast. very good value.

it was served in an outdoor kitchen/dining area, set in the center of the property surrounded by lush gardens, footsteps from

of the best , big, comftoabe, esthetics places, hot water, bog room,, big bed, pool, great breakfast, wonderful man name ronaldo, 10 out of

was wonderful and in a beautiful outside kitchen area with lots of birds to watch

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

having a free breakfast daily was awesome

breakfast options were great

form) -walk of 10 to 15 minutes to the city center (next to street) -ac -windows to the outside - pool and possibility to sit

they even returned money that they found in our laundry

there was a bar not far away that provided heavily based sound until 3 am

laundry service is available

good laundry service too

the laundry service was excellent

the pool was clean and kids enjoyed

space for 2 teenagers, we had 3 double beds and a living area with a kitchen and huge fridge with freezing department

the staff resisted giving us more and were super weird about it the pool was not good for younger kids - too deep or way too shallow - no in between

beautiful grounds and the cleanest swimming pool we saw/used on our 2 weeks in cr

breakfast was excellent, and the pancakes were absolutely amazing

breakfast was great

breakfast was good

beautiful gardens & grounds w/pond & i loved swimming in the fabulous huge olympic-style pool, by far the best of all the places i have stayed in cr

15‘ walk to city, no fridge, stains after laundry service

very noisy breakfast space because of small kids swimming lessons early morning

traditional breakfast was also

the people were so friendly, the breakfast delicious, so we felt very comfortable

fantastic base for arenal visit, beautiful rooms and lovely pool area super breakfast too!

we had small kids with us and we had a great time

o then looked after us impeccably whenever we were in the bar or restaurant)

nice hotel pool

my kids loved it also

beautiful garden and swimming pool, comfy rooms helpful staff and abundant, varied

the staff was very friendly and accommodating .the pool was fantastic, clean and warm.

the pool area, parking and breakfast are all great

the privacy and relaxed atmosphere was fantastic. the pool view of the volcano was breathtaking

the breakfast was good and the daily juices at breakfast were amazing

breakfast was amazing

good laundry servive

especially alison the receptionist always very friendly she went the extra mile to help us with laundry, advice on tours restaurants and shopping

walking distance from groceries, laundry, restaurants and other shops

pool was great and like a thermal pool- hiked la fortuna waterfall early before crowds and then

apartment was great, the room was a good size, it had a nice bathroom and a small kitchen / living area

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking

the kitchen is nice and has the basics

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

the bedroom didn't have a window and the kitchen lacked

they do your laundry for a great price and the staff was incredibly

no microwave, warm water for shower & limited wifi with poor signal

we had to ask to get help to carry our bags to the unit, which is a good distance away from the parking

hammock in the patio was great - kids loved it and so did i

a short walking trail that leads to the river through the jungle and would be a great place for kids to play, and we were escorted by the hotel dog, which added to the fun

the kitchen was very small and seemed dirty

wifi was extremely spotty in certain

couldn t use our balcony because it was located over the kitchen and it was smelling extremely greasy

nice roof top bar. parking available in a lot nearby. breakfast was ok.

amazing location. amazing common area. excellent breakfast. hope to be back!

were great, especially alfonzo showed us the resident sloths as soon as we arrived which made the kids so happy

room size was ok with origami with towel on bed for kids

breakfast could be better, however, is not bad.

staff, great location, very clean, good facilities, kids loved the pool

my kids liked the pools best

sloth pepe, good shared kitchen, spacious

nice shared kitchen facilities

the kitchen on the room is super useful and the shower was really good

the pool is also cool, and pepe the sloth in front living in front of the hotel iis the best perk

for improvement would be hot water in kitchen sink and bathroom sink

comfortable rooms, great ac, hot water, stable wifi, and friendly staff

restaurant and bar on site and 3 choices for breakfast included

my kids loved the pool

ok for 2 adults but with 2 kids, very

restaurant and bar on site and 3 choices for breakfast included

tasty breakfast, nice pool, daily housekeeping, very clean, aircon, tv, location 5 mins to town, gorgeous view of volcano

everything was nice, shops and restaurants are also near. very good breakfast.

were friendly and helpful, great restaurant including good vegan options, nice little pool area, perfect location if you want to be close to restaurants, bars and shops

mom prepared a very delicious breakfast :)

centrally located in town, clean, well maintained, great breakfast

location, staff, breakfast, general vibe

large room, room was clean including the bathroom, room specification met my requirements, free breakfast and was very good (probably the best i had in costa rica)

kids loved the pool

welcoming, great location, good breakfast/great restaurant, clean pool, spacious room

the breakfast is amazing

the breakfast was delicious, and the pool was relaxing as well

the pool was nice and had a nice view of the arenal volcano

the breakfast was delicious, cooked by the hotel owner

breakfast was good and served in a very nice place

super clean rooms, breakfast buffet was great.

the pool, beautiful gardens, and all the beautiful birds around made it very special

the wifi was good, but went out a few times, but not for long

wifi was not dependable but it was adequate

the wifi is subpar.

nice room , private bathroom with hot water decent breakfast the host gabriel is friendly and helpful, has staff who arrange excellent tours would

beautiful view of the volcano very good breakfast spacious rooms, ac, wifi

staff, very comfortable rooms with coffee makers and these little coconut cookies that my kids have mowed through

the wifi was the best we d had in costa rica

daily room service

the bed was comfortable, wifi was great and the included breakfast was the best way to start off the day

sorted laundry and transport for us

frumpy furniture, kitchen in room cannot be used, noise from street

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities available

the pool was very refreshing

there was noise of the laundry room behind our room

loved the pool with the cascade, breakfast, and the scenery

and pool are immaculate and the customer service was exceptional

near the city, the staff were really nice, homemade breakfast in the morning, great having a pool, and the facilities were all very clean and nice

wifi reception wasn't good at the rooms, had to go to the reception or restaurant, beside that,

it means that you have to use whatsapp or something like it to contact the front desk or to order room service or for housekeeping

lack of parking spots.

wifi is only available from the balcony...

wifi was nonnexistant in my room

the breakfast was delicious

the pool offers an excellent view of the volcano and you can also have great views and photos from the

lots of parking room if you have a car

area with views of tropical garden and arenal volcano spacious rooms with fridge plenty of parking space quiet and peaceful area great breakfast incuded

view of the volcano is super and the pool, cows next to the pool

breakfast was great. location was good. staff was friendly. pool was clean, as was our room.

owners are nice, good location and the breakfasts were great!

breakfast was nice, the staff was incredible friendly. all in all a great experience

beautiful surroundings, great staff, feeling like home, very nice morning breakfast area with pool and hammocks

nice view of the volcano, good breakfast and friendly staff

pool a special treat

:-) clean and luxury room with amazing bathroom, really nice garden with a lovely pool

the pool was a highlight looking to the vulcano while swimming

didn't use the pool because of the weather, but it was much smaller than expected

i had a lovely room with its own private dipping pool, which felt like heaven after a day of trekking and hiking

we had an amazing view to the vulcan and the room offers everything you need (also in the kitchen

view of the volcano, well equipped self sufficient cabin with kitchen, clean and thoughtful room, coffee included, kind staff, tv has streaming services included

and cozy room with private terrace and a very well equipped kitchen

the pool with a view of the arenal

it was really handy having a little kitchen in the room too, would definitely recommend

the kitchen has almost everything you need to prepare something simple

of costa rica and it was probably the best place we stayed, beautiful new rooms, little modern kitchen, beautiful shower and jacuzzi

we especially appreciated the small kitchen — it was very convenient and made our stay even more enjoyable

none, but if being picky, the kitchen lacks a kettle, and the shower has only a rainfall showerhead, which can sometimes be

having a kitchen in the room made us really happy, and having a private jacuzzi in the garden was amazing

the breakfast was delicious

great breakfast

loved the staff, the private little pool in the room and the breakfast

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

poor breakfast, especially for vegetarians breakfast was subpar

it has good secure parking and the staff was great

the drinks at the hotel were a bit expensive, but the convenience of having the bar there was nice

everything was beautiful, the swimming pool, the room, the view.

so free), outdoor pool and 2

nothing in bar except beer and soft

nice garden and swimming pool

the pool and property were excellent

great breakfast included

helped me contacting transportation and activities info free breakfast across from the hotel

clean very friendly and helpful staff they helped us organise so many trips and at discounts too breakfast being included was a big bonus and the choice and standard were great we used the pool