well equiped gym, nice pools, bars and restaurant

we had a couples massage at the spa and it was relaxing with river in the background

breakfast was short of options, but the food was good!

they can improve the breakfast

well equiped gym, nice pools, bars and restaurant

parking safe and secure

delicious custom cooked breakfast served on a lovely patio

good wifi and big

close to the town, but the place is quiet. good breakfast, good space on the parking lot.

my room was exquisite - windows overlooking the beautifully landscaped grounds and pool with cascading waterfall

missing cutlery in the kitchen

they prepared us some take-away breakfast as well, since we had to leave early that day

was a kitchenette in our cabin with a fridge, hot plate and coffee machine but the only dishes provided

kitchen could have been better equipped

staff is really nice. location is nice too. no hot water good breakfast

here, i ended up in one of the rooms on the bottom level, which smelled a bit musty and had weak wifi

clean, quirky, comfortable, kitchen

wifi. first day shaky. second day, it crashed.

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

safe and secure parking

free parking is a big plus

ordinary breakfast in the nearby buffet

room fair price good location kind staff air conditioner on room secure and comfortable parking

on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast on

underwhelming breakfast that took so long

wifi signal was bad.

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

- there was wifi - there was a tv

day we left, we did not get our breakfast, we left at 6 am

great place, we enjoyed our stay! amazing staff and breakfast, highly recommended!

staff, clean facilities, great breakfast

the included breakfast was also perfectly fine

apartment, view from balcony, very spacey, very nice pool area, nature around, and very nice people at

but we had a kitchen

the breakfast that is included was delicious and so amazing

have loved to have a second towel for the pool and a hair dryer but overall happy with the stay

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

very friendly staff, great location, traditional breakfast

hotel had enough parking spaces

that said, the wifi was poor, both in ability to connect and in strength

we'd so highly recommend this hotel to anyone, from honeymooners to families with young kids

we'd so highly recommend this hotel to anyone, from honeymooners to families with young kids

didn t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it

espresso coffee machine was available but not offered in the breakfast menu

the pool had an awesome view of the jungle and the drinks at the bar was great

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

some trouble and didn t work entirely well, but they gave me access to other apartment s wifi as a temporary

and there were no shelves in the kitchen which showed to be a little inconvenient - because there s no room

also, since i really like to cook, i appreciated all the kitchen amenities

beautiful view. lots dogs. easy parking.

beautiful view. cool loft bed for kids. provided a crib upon request. very helpful staff.

parking area was a bit rough

parking in the premises

clean, nice view, easy parking...nice guy who checked us in and showed us to room

a nice playing area and most importantly - has access to a true paradise in the form of a natural pool area from

they have a 'poza' which is a natural pool (though theirs is sort of man-made) in the river for swimming in

the rooms were amazing at night and the natural pool was great!

breakfast was delicious!

food breakfast was oke and they have their own tilapia

must think about cooking dinner (the place has a shared kitchen and dining area) when the next-door restaurant

also the kitchen is shared as well as the balcony

the kitchen needs basics like salt and pepper, some herbs and spices r, a toaster, and a new frying pan

views were amazing and the place was clean and the kitchen that was shared between three rooms was quite

fantastic views. very quiet area. great amenities in shared kitchen space.

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

a basic breakfast is included

on the final morning we had breakfast and rolando came over to advise us on our next destinations and also

only basic breakfast included in the room rate, so we had to pay extra for what we wanted

wifi and cellphone service did not work at all during our 2 night stay

good wifi, hot water, delicious breakfasts and a peaceful spot to unwind

wifi reception in the room was very good

the staff was cordial and did our laundry

profile, for example sorting of garbage - very good service and good food for takeaway - breakfast was

the food was delicious, the pool area was beautiful and relaxing, and the natural surroundings made the place

the pool was a nice place to relax and cool off

breakfast was great

breakfast was so delicious and

breakfast was good

alejandro one of the owners and staff in the restaurant was- helpful, fun and always available laundry is on

they even have a floodlit football pitch by the restaurant for the kids to play at

lovely breakfast and cheerful

oh yes, laundry bag $25 every other hotel we stayed was $10

the kids rated the nachos in the restaurant the best in our trip

everything that they serve for breakfast is delicious, but i would add more options.

kids friendly place

good quality of wifi

they allowed us a late check out so we could rest a little longer, brought toast to our room because we were

kids loved seeing the animals and exploring the play structures and small garden

fully equipped kitchen

no wifi

had a fantastic stay (including 2 kids of 5 and 8y old) with wendy and her family

nice furniture (bed, kitchen, balconies )

wifi is only available in the family house (there is a strong signal there)

some communication problems because we were not in wifi so we had to wait to check in.

the rooms, the service, the staff, the pool, the hot springs

pool was out of service

more parking, not recommended for people who would have challenges going up hills or handicap

spa - hot springs surrounding of hotel sounds of nature at the room

the kids utilized the regular pool which was a pretty area and clean with nice lounge chairs

also the swimming pool was beatiful and as it has a bar nearby this is very convenient

dinner at $20 and breakfast at $10 was very pricey for what was offered

the infinity pool is very beautiful

facilities, good breakfast, pool

parking was unlit and very very far away from room

amazing views from the pool

the pool was right outside our back door and since it wasn t busy it was like having our own private

breakfast was delicious and adult the staff were super friendly

kitchen was bare basic, no ac, bathrooms are very basic and only 2 bathrooms for such a large villa

the place also has a very nice pool

not enough soap or shampoo breakfast too late no intercom in rooms for room service

breakfast was very good, traditional costarricense

no wifi in room

blankets in the roomud83eudd76ud83eudd76ud83eudd76ud83eudd76ud83eudd76 not enough soap or shampoo breakfast too

hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

kindness of the personal, large beds, lovely room and the fireplace in it :)

the fireplace created an atmosphere that was inviting and cozy

got there late at night and the 2 additional beds for my kids were not ready

beautiful and lots to do for the kids

the room also had a nice place in front of fireplace and a huge bed

there is a pool and volleyball net on site as well as a washer and dryer

the staff were so friendly and accommodating, the room was clean and beautiful, the breakfast was unreal; fresh

breakfast is served in a covered outdoor kitchen and is delicious

the pool area and the hospitality

they let you use their refrigerator and microwave that s in the kitchen any time they made a fresh breakfast

the room was a wonderful surprise with our own wood burning fireplace

so why are you available for kids

pool table

breakfast was the best i have ever had in costa rica

wifi only worked in one of the rooms (we had 2 rooms)

great breakfast

nice location with fresh air in the mountains; good breakfast and helpful staff

breakfast was super tasty

the breakfast is very delicious

there is also very nice garden, we had our breakfast there and it was delicious

your laundry can be done for you at $5 per kg, received mine the same day

form) -walk of 10 to 15 minutes to the city center (next to street) -ac -windows to the outside - pool and

the rooms were clean and spacious, the provided breakfast was delicious, the laundry service was easy and

convenient location comfortable beds clean a/c, hot water, fast wifi breakfast

the pool is nice and the location is a 20 minute walk to the restaurants

rooms were clean, beds were big and comfortable, and the kitchen had most things we needed to cook a quick meal

kids somehow managed to cut their feet open in the pool, no idea how they managed this as there is

convenient parking right next to your room

the hotel also provides laundry service for a reasonable fee

you can even pay for laundry service

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

hotel its amazing, super friendly and always ready to help with good tips ( i already miss theirs kids)

the breakfast was simple but good. good value. good beds. good size apartment. lots of parking.

good rooms and kitchen with everything necessary

kitchen with a huge fridge so perfect for cooking and a terrace which is nice to take your breakfast

breakfast was ok, nothing special or abundant but in line with other similar places we stayed

parking is included and there's plenty of space

we were assigned the first cottage that was behind the parking area

the wifi in our cottage was poor

was not one hook, bar or anywhere to hang wet towels suits or clothes in the room

the small house kitchen not well equipped and had tiny ants. no hot water.

great room, nice breakfast, amazing pool and view.

wifi was poor and kept dropping my phone constantly

poor wifi, small room, no sitting area next to the room.

slow wifi.

the wifi is really only good in the pool area, the main office was iffy.

kids loved the horse trek, it was bit too hairy for me

the pool was okay but we didn t need it:)

wifi was good

the wifi was not very strong.

swimming pool

breakfast was good

pool

my kids and even us adults loved that we had stockings filled with local candies that were hung on our

attention, clean and beautiful room and the pool was incredible.

beautiful grounds and the cleanest swimming pool we saw/used on our 2 weeks in cr

wifi not so good in the room. breakfast good but with few choices

carry heavy suitcases for over 100 meters from the reception and again from the room to the car parking lot

we gave our clothes for the laundry and they just ruined my short that became red

hotel bar is only open from 3 pm

didn t change my towels nor my sheets or bring paper towel, they didn t have a room service or maybe i had

was no kitchen, even though the hotel description mentions a kitchen

grounds, mini outdoor kitchen lovely breakfast

clean, spacious, very nice staff, has parking lot on premise.

we didnt eat breakfast there or did our laundry cause there are plenty of cheaper options ins la fortuna

free welcome drink was great at the cute bar on site

the bedroom didn't have a window and the kitchen lacked

the kitchen is nice and has the basics

the parking is very limited

it had comfortable bed and other furniture, nescessary kitchen appliances if you want to make something yourself

it was divided in kitchen, bathroom and bedroom

great value for money, especially with the plunge pool/small swimming pool

great location, quiet and clean place, nice staff, breakfast

really bad wifi in room 11 and 12

safe parking

bar at the hotel but not really an issue as close to supermarket and town so plenty of options

plain jane accommodations, but nice to have a kitchen to do our own cooking in the family cabin

choice of nice pool or cool dip in river running through the property

the wifi was good, but went out a few times, but not for long

they have on site hiking and pool at the main cabinas and breakfast was great

the breakfast served was of outstanding quality

couldn t use our balcony because it was located over the kitchen and it was smelling extremely greasy

wifi was extremely spotty in certain

breakfast was included with multiple options

amazing location. amazing common area. excellent breakfast. hope to be back!

location in less desirable spot. parking is down the street. breakfast included sliced hot dogs.

the pool and gardens are lovely

walls could hear the neighbours kids, tv and chat

breakfast was very good

good breakfast, location, very friendly and helpful front desk staff.

the wifi didn't work great in our room, but we were at the other end of the complex and this wasn't a

i really liked having access to the shared kitchen and the pool

would be 10 if our room wasn t next to the kitchen, thats really annoying they have plenty rooms and 3 of them

sloth pepe, good shared kitchen, spacious

there is a great view of the arenal volcano from the shared kitchen area

they are also building a pool, so the stay at this accommodation can only get better

the breakfast buffet was delicious with lots of choice, and the restuarant and pool area was wonderful

really enjoyed our stay, great hotel, staff was friendly and helpful, parking included, hotel restaurant was

great pool area

seemed more like a water feature for dining room than useable pool ( my kids felt too self-conscious to use it

there is off site parking which the staff understand is a little inconvenient for you to park at (it's not far

everything was fine , the pool people volcano, tours, food , ect.

great breakfast, hot shower

the breakfast is awesome

views of the arenal volcano from a street next ti the hotel, iguanas living on trees by the pool

the typical breakfast was delicious

the breakfast was delicious, staff was friendly, and beds were comfy. no complaints!

clean and quiet place. the breakfast is pretty good and the pool really nice

clean, good free parking onsite

the rooms are clean and spacious, and the a/c and wifi worked well

location to town, delicious breakfast and nice pool

my kids didn't want to bother visiting an (expensive) hot springs in the area, as they preferred to

the grounds are immaculate, very nice pool, and thee hot tubs

wifi didn t work in our rooms, but this was marketed as a place with free wifi (and the

my kids didn't want to bother visiting an (expensive) hot springs in the area, as they preferred to

before leaving, would be excellent especially with children, our guide was quite good with the kids on the tour

the breakfast offered by lava lounge was delicious

they have a board outside the reception area with their recommendations in the area as well as laundry service

breakfast exceeded our expectations

great breakfast great possition and great views of the mountain

the staff took care of everything we needed, including doing our laundry

wifi wasn't that good

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities

frumpy furniture, kitchen in room cannot be used, noise from street

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

location, good kitchen appliances and very clean

not that great, coffee was not that good compared to other costa rica resorts and hotels and the wifi was non

meals and dining room service- very good

they even gave us a togo breakfast since we were leaving early for the airport

food and drink somewhat overpriced. no bar by pool. no general bar.

, they will pack a little box breakfast for you, just like your mother would

enough variety to satisfy a mixture of vegetarians and meat eaters, as well as keeping the picky kids happy

wifi was very spotty in room (could be a good thing if you have teens, lol), not walking distance

the room and the pool and the setting. really hot effective shower and air-conditioning

the shower was wonderful with lots of hot water, the breakfast as plentiful and delicious

pool has an incredible view of the volcano, breakfast is amazing, rooms have everything you need

reception happy to book activities and arrange laundry for you but we found at a slight premium so went into

pool and bar area lovely

swimming pool, very nice and friendly staff giving plenty of information about the area

the wifi worked much better here than the other hostels in costa rica i stayed at

pool and bar area lovely

the pool is perfect to cool down after a hot exhausting hike

the room was in the front building which is next to the road and directly in front is the parking and all hotel

property with a great view, friendly and helpful staff, great breakfast, well located and easy to find

private parking and you can go to lots of thing around

minute walk from the town unbelievable value for money extremely helpful staff fabulous breakfast beautiful lit

transfers are included and always reliable, the breakfast is fantastic

the breakfast was delicious

wifi is good too

no room service

we were welcomed at breakfast by luis and his colleagues, who not only made us discover a delicious traditional

good value laundry service

wifi signal was weak - if you ask for a cabin away from the main road you get peace and quiet, but

parking right next to the room, comfortable large room.

place with private bungalows, parking available just next to your bungalow

good parking next to the rooms

front desk showed me to my room, there was no orientation at all no explanation of facilities, wifi, dining,

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

great breakfast

loved the staff, the private little pool in the room and the breakfast

the breakfast was delicious

villa was very clean and comfortable, bed was soft, full kitchen was great

the kitchen is not equipped with a stove and the single knife was very used

the villa was spacious and had a safe and a large bed, it came with glasses and some kitchen stuff which was

we liked the large bathroom, the outdoor rain shower, the kitchen area, and the living area

- very friendly helpful stuff; - beautiful terrace outside: - good restaurant/kitchen, good

we had 4 nice rooms with breakfast included

when the wifi went out our control panel in our room became non functional and we couldn t operate the

the breakfast was great - you can choose an option from the menu and then there s a small buffet as

the made-to-order breakfast was exceptional and we loved the night frog walks (we went every night)

but add to that the intimacy of the pool and dining area and private bungalows and it is more than just a walk

very clean, lots of room . beautiful landscaping and the pool was amazing

in the kitchen they could have added basic things required for cooking like salt, oil etc

beautiful surroundings, great staff, feeling like home, very nice morning breakfast area with pool and hammocks

the wifi did not work in my room, only outside sitting on a somewhat uncomfortable chair.

the breakfast was okay and included some traditional costa rica cuisine

last meters from the main road to the parking are unpaved but i had no problem in my sedan type

entrance to the parking was a bit difficult and although the property was very nice i feel it was very expensive

would be helpful to have a kettle in the room but there is one in the kitchen to use

entry gate for the parking was a concern but the staff was ready on the spot to help with the code

didn't use the pool because of the weather, but it was much smaller than expected

included, kind staff, tv has streaming services included, all comforts like hot water, ac, and wifi work well

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can

the grounds are beautiful and the small pool was refreshing

parking, but only because they were working on it

there is a tv with netflix for the evenings and the wifi works well

liked the privacy, hot tub, shower, and the kitchen area

the pool was rather refreshing but lovely to relax by after a day exploring the area

very clean and nice, spa was awesome and in a good location

i only wish the pool was heated because it wasn't sunny enough for the water to be warm.

the kitchen has almost everything you need to prepare something simple