little tip - plan a day without activities because the pool is very quiet in the mornings as everyone is away

early check in so that our 3 year old could have a nap was so appreciated

didn t work well, wifi was horrible, room didn t have refrigerator, no shelf in bathroom, beds were

breakfast was good, bed very comfortable, staff was very courteous , views are just amazing

good breakfast

pool was a nice add on

my kids were afraid , hence we decided to go to the junior suite which was better lit and a little

breakfast nice

the parking is on the grass and muddy area

the jacuzzi and the pool is so great! makes is enjoyable anytime.

wheelchair access to the pool

hotel offers almost no amenities, there are too many steps to get to the restaurant, and the parking lot is

you couldn't mix and match breakfast with each employee

views from the hotel, really nice breakfast and super friendly and helpful staff

wifi only in office not extended to rooms

) in the bar and restaurant was great at his job and so personable and funny he made us want to go

wish we had wifi in the rooms; it is only available in the common areas and the spacious lobby

a special thanks to rosaria and her daughter anya in the dining/ bar

we even had a small kitchen so we could have cooked ourselves if we wanted

wifi was not very strong in the rooms, need a little more lighting around the pool.

the wifi was also a little slow (it was difficult to facetime with my kids

the included breakfast was good and happy hour at the swim-up bar was a great way to end each day

breakfast was buffet style

the neighbor had 2 kids and was super loud, screaming in the morning

went with our two kids and we had an amazing room with a separate connecting room for the kids

they will also park your rental car anytime , so you don t have to worry about parking at all

resort is the place to stay, we ve spend almost the whole day there, an exclusive area with a bar for the

the room service is out of expected and they have a small ipad in every room for you to order

everything is great! the breakfast, room facilities, room service, and spring.

lovely property, comfy beds and thermal spa was fabulous.

the gym is completely run down and seems to be from the last century

i can bring with the amazing staff and service, the room is super clear, room service until 10pm which is almost

the pool was small and shallow, but nice enough

luxury hotel with amazing thermal pool system, big rooms tastefully decorated with huge windows with an incredible

fun area for kids but also relaxing for parents

very strong wifi

room; she cooked breakfast for us when we arrived late (we thought breakfast was until 10am) the pool was lovely

property and lovely pool

location, attention, breakfast, everything was amazing they made us feel at home

the pool was a great way to cool off at the end of a hot day

breakfast was good, they gave you several options to choose from (off the menu), so that was nice

was just ok, kitchen was under stocked with no cutting board and only one working burner

breakfast was good

we loved staying in the nature. accomodation was very good. kitchen with nice refrigerator.

location breakfast was very good. very good staff.

just fyi; the pool area can get crowded with families & kids in the afternoon.

pool and jacuzzi was adorable

tiny pool. mediocre breakfast. parking away from rooms.

grounds, lovely staff, wonderful hike on the property, nice rooms and beds, nice pool area, delicious breakfast

wifi was terrible in the room. small ants in the room.

the breakfast was delicious

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

breakfast was good

loved the staff, the private little pool in the room and the breakfast

front desk showed me to my room, there was no orientation at all no explanation of facilities, wifi, dining,

we had a huge terasse in front of our room with the view on the pool

breakfast was excellent with good variety and coffee/cookies on tap throughout the day was a hit

friendly staff, comfortable, clean, great breakfast, all day espresso drinks, on site bar and restaurant, lots

air conditioning and wifi were great

the food and room service was good

the wifi was on and off

there isn t much lighting in the bathroom and the light bar wasn t working, no other rooms available and

nonswimming pool - no bar - limited staff present at reception - basic breakfast

great breakfast. exc ammenities. you really could come and just stay there the whole stay.

perhaps have a kids buffet line, and adult line

distance of the rooms from the main part of her campus and limited parking around the main areas

restaurant and pool and spa areal

good choice at breakfast

the kitchen was not well equipped to cook much --- didn't really have adequate pots and pans and

the wifi was good

quiet, good break fast, plenty of parking (with on e slot right next to the cabin), there is also a private

the personnel was very friendly and we had the opportunity to use a laundry service (4 $ per kg) - we were very

great location, easy to access with plenty of parking, a bit away from busy part of town so we didn't have to

we loved the scenery. and the pool and the breakfasts were amazing.

2 nice pools for kids to enjoy

the breakfast is very complete, it is buffet style

four of the front area staff had gone by us while we waited including one who went back into the kitchen and

rooms don t have wifi

the included hot breakfast is plentiful, with a variety of options and they offer a different variety daily

all the rooms face the pools, so the noise is inevitable as lots of kids are there as are younger adults enjoying

pools looking a bit old. loud kids running around.

big rooms, service was great.thermsls spa were amazing

good buffet breakfast even cooked fresh pancakes for the kids who had tired of gallo pinto

from the beautiful grounds and hot springs, to the super nice staff and delicious food at the bar and restaurant

the meals, aside from breakfast, were not great.

great place to stay with kids as they have a farm where children can get involved if they want to

the rooms are large chalets with a safe and wifi working well throughout the large area of the hotel

drinks at the bar could have been a little stronger.

loved that the kids can enjoy the pools all day without worrying about excess exposure to chlorine because of

waterfalls and hot springs everywhere. it was amazing. slides for the kids.

loved that the kids can enjoy the pools all day without worrying about excess exposure to chlorine because of

great for kids

the place is mobbed with kids who are bused in. felt like disneyland

our bungalow with private outdoor hot spa was a delight

fabio at the bar was a magician

the initial stock of mini bar items for free was great

we didn't have dinner in the restaurant, but the bar snacks and room service were great

stopped by the coffee shop and bakery frequently, did the complementary breakfast both with room service and

free laundry! free international calls! free yoga! breakfast in villa is free!

the included breakfast was delicious with lots of options

breakfast was slightly different each day and very good

the pool and spa area is fantastic

breakfast was delicious and fresh every morning

has several warm pools that are well maintained and with a direct view to the volcano

the entrance/parking could have a more maintained look

there is free parking and the la fortuna town is a short drive away

the bar and food areas and lounge areas didn't feel cheap but practical without more trending esthetics

prices were very affordable for the region, the place was amazing with 5 thermal pools and great wifi if you

no wifi except in room. must leave property to smoke. small smoking area could be provided

there was no bar available during our time there

dedicated parking for hotel guests and nice staff

trucks coming and going one day, and the driveway to get into the resort is uneven, rocky and parking lot is

location was great, surrounded by nature, and the thermal pools were relaxing

no parking available near the room

breakfast, the black sun loungers kept burning us, lack of wifi in bedrooms

parking can be a little tight if the place has been booked up

there was no wifi in the room

spa was everything

pool with waterfall was relaxing as was the swing seat on the porch

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can

the cabin was very clean and had everything we needed in the small kitchen

the view to the volcano and the swimming pool were incredible, it was super quiet and the bed was very comfortable

parking is in the place

staff were really friendly and there was plenty of parking

staff stood out for their friendliness and helpfulness, especially in the bar area

parking was included along with the reception had plenty of tour info

breakfast, friendly staff, parking place, nice view to arenal volcano

great anf helpful staff. good breakfast.

we stayed in a room with a private pool and the pool was beautiful as well as the little terrace

still close to town and so many beautiful plants, very private, gated parking and entry

nice pool you get everything in front: codes to entrance so easy

entrance to the parking was a bit difficult and although the property was very nice i feel it was very expensive

the shared kitchen is an added bonus

great for little kids, but not so much for adults

we came to hotel an hour early - they gave us early check in

good breakfast and very good food for lunch and dinner

each room is a tiny house with two big beds, small kitchen and bathroom

not working properly and unfortunately we did not figure that out prior to starting a load of laundry, however

breakfast was good.

rooms were a little dated, but the pool area was nice and restaurant/bar offered many options as well

includes full breakfast w/typical local menu & american

clean good breakfast nice staff great view from the porch

the pool is great,nice garden with vulcano wiew!

slow wifi. good enough for surfing the web but not for video calls.

had trouble using the cash machine in town, so went to a nearby cafe to ask if we could use the wifi to contact

the pool was a great temperature and the breakfast good value for money as well as delicious

the pool/games room was great entertainment for kids during down time

sweet families making breakfast and dinner while kids played in the pool

the food was fantastic, the rooms are clean and the free laundry room was a real bonus for us

we used the pool lots and our room was fantastic

just a suggestion: it would be nice to have two options for breakfast.

gave them a 7 only because i think it s ridiculous they turn off the the wifi during the night, so we woke up

hotel with excellent location, staff very attentive, great breakfast and swimming pool surrounded by local plants

very comfortable rooms with small kitchen and lovely patio looking up to the beautiful mt arenal

the property has 3 very friendly and well behaved cats, and my kids are crazy about cats

the kids favorite was the pool which was a welcome retreat from the heat/humanity of la fortuna

wifi was great - no complaints from the kids

the wifi was inconsistent

no wifi in the room/cabina. too many ants in the room.

in the hot springs with the dj was fun at night and we loved the fact that we were able to order room service

gym is in pretty bad shape -- the equipment is rusting

there is even a swim up bar next to the pool and hotsprings

thought that the property could have a small play center for kids and we did not like that not all the hot

looking and listening to birds during breakfast made mornings peaceful and the view of the volcano arenal is

we were in unit 2 and the wifi wasn't strong enough for us to access from our room.

we loved it all, we were a bit surprised by the unfiltered hot spa water but we got used to it.

did everything in their power to make our stay perfect included breakfast was tasty and plentiful

a relaxing natural hot spring with a bar, delicious breakfast options, and amenities that my two kids thoroughly

breakfast was served in a restaurant next to the hotel and the selection was good

lodge setting of 10 rooms just outside la fortuna with excellent facilities - the rooms, pool & restaurant were

the breakfast was delicious

breakfast was awesome, the pool was nice, the location was great, the rooms were clean and looks

attached restaurant (piura) that is owned by the same folks that own the hotel, so that’s where breakfast

the kitchen has almost everything you need to prepare something simple

none, but if being picky, the kitchen lacks a kettle, and the shower has only a rainfall showerhead, which can

landscaping was gorgeous and we saw an iguana and some beautiful birds by our pool

liked the privacy, hot tub, shower, and the kitchen area

kitchen nicely appointed

hot water for kitchen and bathroom sinks

the kitchen is not equipped with a stove and the single knife was very used

villa was very clean and comfortable, bed was soft, full kitchen was great

the villa was spacious and had a safe and a large bed, it came with glasses and some kitchen stuff which was

we liked the large bathroom, the outdoor rain shower, the kitchen area, and the living area

friendly staff good location liked the tours they partner with parking hot springs

sceeaming kids), including the thermal spring swim up

staff, facility, restaurant and pool bars were lovely

we were able to do a small laundry, still very expensive but also very helpful

wifi in room was sufficiently good even for video call

the garden and pool are very well maintaned

clean very friendly and helpful staff they helped us organise so many trips and at discounts too breakfast being

the breakfast was very good with so many options, fast wifi and great service

pool is great

helped me contacting transportation and activities info free breakfast across from the hotel

parking is limited, so make sure to mention if you come by car

the wifi did not work in my room, only outside sitting on a somewhat uncomfortable chair.

the rooms are clean, great breakfast (at a small extra cost), excellent location

the breakfast was okay and included some traditional costa rica cuisine

wifi strong enough for a zoom call

the yard and swimming pool were well taken care of and beautiful

no room service, limited pool bar hours

the hotel s restaurant is delicious and their spa services are divine

lack of parking spots.

even the kids meals are freshly cooked and super healthy

the pool was nice with a bar and several hot tubs

the room service menu at springs wasn't as much to my taste as tented camp, though, & the room service

you could choose between room service or 2 other restaurants and each were amazing

we had a plunge pool that was everyythinggg and it had a stunning view of the volcano

wifi works well

delicious breakfast included in our booking

it is expensive except for breakfast and happy hour .

the rooms, the grounds, the breakfast and the staff!

the staff was super attentive , breakfast was great , i love the use of all the local fruits to elevate the

the wine bar is fantastic, noel was the best

nevertheless the only kids pool is also a pool with a bar and tables inside the pool

very comfy bed, beautiful outdoor pool, hotel well located close to the volcano, very good breakfast

pool water was way too hot, but the staff was always ready to change the pipes in order to cool it

tented camp needs its own restaurant and spa (currently using the restaurants and spa of the adjacent nayara

the breakfast buffet and a la carte menu is delicious and convenient

luxury tents complete privacy great view to arenal volcano plunge pool with thermal water ability for many

loved the idea of little bungalows and they all have parking

wifi / internet access was good inside the unit

not enough blankets. kids were freezing at night

the resort also has a fully equipped gym, an area with games for the kids as well as a beautiful restaurant

yoga in the spa area was more than enjoyable

might have to take a golf cart shuttle from the front office (parking lot) to the room.

wifi was terrible and the tv channels were ver limited and didn t work half the time.

breakfast was exceptional; my tuna crudo lunch and mahi mahi dinner were excellent

family of 5 (3 kids 13 and under) were pleasantly surprised by the comfort of this resort

bad wifi, we didn t like the taste of food for breakfast

they have on site hiking and pool at the main cabinas and breakfast was great

nice room , private bathroom with hot water decent breakfast the host gabriel is friendly and helpful, has

rooms were tired, and some things, eg, kitchen equipment, were missing or needed replacing

fantastic breakfast with bird watching!

cabin was spacious with 2 bedrooms and a kitchen

the breakfast, especially the fruit platter is lovely

the view of the volcano across the swimming pool is priceless

the pool area was relaxed and a nice place to hang out with our group

wifi signal was weak - if you ask for a cabin away from the main road you get peace and quiet, but

wifi in the cabin was not the best, but at reception worked perfectly

s quite far to walk back to reception, which could be a problem for less mobile and/or those with kids

road & parking is a bit too dark if you arrive late at night, specially rooms at the backend of the hotel

and kids-friendly of course

- food, room and the view from the room, hospitality, room service, pools, drinks and the

breakfast buffet exceptional, with a lot of choice

is no pool and i think the photos could trick people into thinking there is

wifi was spotty at times but only because they were recently getting it repaired

we didnt eat breakfast there or did our laundry cause there are plenty of cheaper options ins la fortuna

i had a rental car and it felt safe to leave my car park at the parking lot

ample parking

wifi does not work in some of the rooms located on the edge of the property.

parking for a fee, free wifi

towels smell a bit gross like laundry you left wet for way too long before drying it

no water station and wifi didn t work in my private room

bar and restaurant open till 11pm onsite

value for money. great location. friendly staff. small amount off secure parking on site.

nice staff, good parking

we used all the facilities including the laundry service

private parking and you can go to lots of thing around

minute walk from the town unbelievable value for money extremely helpful staff fabulous breakfast beautiful lit

the laundry service was very fast

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities

location, good kitchen appliances and very clean

sorted laundry and transport for us

also, they charge a very high price to do the laundry, i would recommend going a few steps down the street to

parking spaces are somewhat limited but the staff allowed me to park my vehicle within the internal

breakfast was included and delicious

location , close to all restaurants , shops , laundry

the bed was comfortable, wifi was great and the included breakfast was the best way to start off the day

this place is impeccably clean, breakfast is fresh, and the staff is friendly and always available to help

the pool was sparkling clean and heated

breakfast, location, beautiful landscaping, help with shuttle

the pool area, parking and breakfast are all great

the breakfast was delicious (eggs, pinto gallo, pancakes, fresh fruits

perfect spot for the kids (and adults as well ) to explore a little bit about costa rican reptiles in the

good laundry service too

space for 2 teenagers, we had 3 double beds and a living area with a kitchen and huge fridge with freezing

this place for our little family with two small kids

you can even pay for laundry service

the new wall around the pool

it has one of the best restaurants and a great bar with lovely pool

good wifi

breakfast delicious

hotel was very clean, we had room service everyday

we loved everything -especially esteban at the parking/guest services!

also, one of the pool bartenders, michael was rude

guest laundry was a great bonus

the adults and the kids loved this hotel

so much to do, play pool, darts, chess, games and so many pools

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking

it had comfortable bed and other furniture, nescessary kitchen appliances if you want to make something yourself

the parking is very limited

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking there,

there are only a few parking spaces on the property, but street parking doesn't seem to be a problem

wifi in room loud / construction work no ventilation in bathroom

welcoming, great location, good breakfast/great restaurant, clean pool, spacious room

good location of hotel near the road with parking, comfortable room and really good breakfast.

parking just in front of hotel

everything was fine , the pool people volcano, tours, food , ect.

the typical breakfast was delicious

tasty breakfast, nice pool, daily housekeeping, very clean, aircon, tv, location 5 mins to town, gorgeous view

the breakfast is awesome

tasty breakfast, nice pool, daily housekeeping, very clean, aircon, tv, location 5 mins to town, gorgeous

was a little dim, but when you have a pet sometimes you get the least popular rooms and i understand completely

free secure parking

nice roof top bar. parking available in a lot nearby. breakfast was ok.

good parking space up the street behind a closed gate

breakfast was included with multiple options

laundry service was also very quick

bar beautiful but sometimes closed too early for an (earlyish)

the wifi coverage could be a bit better.

wifi was jamming a little, especially at evenings

not enough parking.

i really liked having access to the shared kitchen and the pool

for improvement would be hot water in kitchen sink and bathroom sink

well equipped kitchen, air conditioning, small pool

the kitchen on the room is super useful and the shower was really good

they are also building a pool, so the stay at this accommodation can only get better

walls could hear the neighbours kids, tv and chat

wifi was very spotty, the best time to get on is early in the morning if you are planning to catch

free secure parking

wifi was bad

parking on site was secure

excellent breakfast

easy parking

we absolutely loved the breakfast and there were fresh juice every morning

wifi was a bit slow

enough variety to satisfy a mixture of vegetarians and meat eaters, as well as keeping the picky kids happy

good room, good breakfast. very receptive to extra requests and helpful when asked for help.

an excellent and freshly prepared breakfast is included, the staff will help you with whatever needs your help

breakfast was very delicious

delicious breakfast

big clean modern rooms, great breakfast

place was very relaxing and calm, you should expect some activities during the afternoon such as gym/dancing

super family run hotel with a community pool and gym

quiet and nice scenery with the little spring passing by, space for the kids to run, the pool is nice my boys

kids loved the horse trek, it was bit too hairy for me

location, beside a lake, lovely swimming pool, a short walk in to town

very helpful staff parking on premise, comfortable bed

our room was very clean and spacious, the property is lush green, relaxing pool area, delicious breakfast, and

i liked the plants and open style kitchen area

our room was very clean and spacious, the property is lush green, relaxing pool area, delicious breakfast, and

breakfast great staff, very helpful good location, free parking, good roads around it, very short dirt road to

we had small kids with us and we had a great time

the bar already closes at 10pm.

my kids loved it also

wifi in the room was a little spotty

staff very professional and kind from front desk, restaurant and room service

good rooms and kitchen with everything necessary

welcome, kitchen facilities very handy, good breakfast in the garden, away from the town

nice and clean rooms. the staff is really friendly. good equipped kitchen.

bit far from the center but if you have a car you are perfectly fine in a safe place with the parking spot

welcome, kitchen facilities very handy, good breakfast in the garden, away from the town

there was no wifi nor phone coverage in our room

laundry services were available, too

odis in the breakfast are is amazing , great customer service we love her

wifi signal did not reach all rooms

nice swimming pool

the kitchen is equipped with all you need from making a hot tea or having a glass of wine

the spa tub was an absolute blast, but the amount of hot water you get depends on the time of day, and

only time we fell short was during a downpour, and there was safe and convenient parking a bit lower down the

kitchenette facilities make it challenging to cook a meal, but then, that's what we signed up for