bed $ pillows outstanding breakfast super!

airport shuttle available

adequate towels airport shuttle was probably the best kept secret of the hotel

i wish they advertised their free shuttle service

but we were offered shuttle service who can drop us off

the staff was very friendly. our room was very nice and clean. the breakfast was delicious.

breakfast of just ok, and location was great.

great breakfast, very clean, near shopping center, fitness room

the price for breakfast included, the beautiful and clean room was fair

cookies at check in were a big win with the kids

swimming pool closes way too early, my kids were very upset

there is a coin laundry right behind the train station so it’s like 8 mins walk from the hotel

my kids were not happy but we had to find another pool else were and long beach wasn’t too far away

breakfast is your choice of what you want to eat,scrambled eggs fried potatoes, sausages, waffles,

checks all the boxes for us, and the hot breakfast items change slightly each day -- perfect for a multi-day stay

the breakfast need to have more selection

shuttle service continental breakfast late check out when requested

they made us wait 1 1/2 hours for the shuttle

breakfast was okay for continental

continental breakfast & close to jfk airport

the swimming pool is super small compared to the size of the hotel and so is the gym

would have liked a wet bar in the room and/or a small refrigerator

wish they had something in room stating where pool, gym and patio were,

my friend and i didn t use the gym or pool this trip but it s always wonderful

amazing staff. beautiful grounds and rooms. lovely location. free parking!!!

beacn,pool,restaurants, stores,lirr at at your fingertips!

the pool on the roof was amazing. live music was great in the lobby at night

they put us in a room directly below a 24-hour gym

i didn’t get a bed cover for the sofa bed where my kids slept

tv’s in the rooms should be upgraded to smart tv’s for the kids

convenience of the location, because of were i was able to park my 18 wheeler

parking lot

the bar was great

room service took a long time to answer and the food was so-so

not a great variety breakfast menu for in room service

the restaurant bar in the lobby was very good, the bourbon glazed steak was on of the best i have ever had

clean and comfy bed nice breakfast

large room, very comfortable bed & bedding, fridge in room, continental breakfast

kitchen staff was not very friendly and hard to locate

breakfast was amazing

the breakfast was enjoyable with plenty of options

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes and a hot and noisy

had a suite that had a terrace that leads to the pool

to the corona virus, i decided to book a suite here so that my daughter and i can lounge by the pool

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

it had everything. nice courtyard, gym, pool, hot tub, eat-in kitchen

though breakfast was included- i think the cereal seemed a little stale

i loved the pool, breakfast and great customer service.

did not get a chance to use the gym and the pool, but they looked quite nice

breakfast was good and location was great

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very noisy and not

i loved the small gym it was good to use some equipment again

i needed an early check in and they did it !!!!!

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very good place for shopping

when i got there for breakfast i was told i needed a voucher

and as if the kids don’t spend enough time in the water we got to use the hotel pool too which is tiny, but nice

breakfast was good but way too slow

large ,clean,well appointed rooms. friendly staff - nice breakfast-

breakfast was 16.99 a person the amount i paid should have included breakfast

pool, gym, business center, etc

water pressure was low in shower, toilet kept getting clogged, wifi was onlying dropping.

convenient shuttle, decent breakfast, friendly staff, clean rooms and comfortable beds

really friendly and great with two very tired kids

they sold my room even though i paid an extra night for an early check in

convenient shuttle, decent breakfast, friendly staff, clean rooms and comfortable beds

there is a fitness area and even a laundry room which is great

too expensive breakfast finished too early

the newer hotel just across the drop off area has a great bar and restaurant

were insufficient; aside from the shower gel and conditioner, there was only one very small bar of soap and one tiny lotion available for use

is the limited food options, which was indicated by residence inn perhaps, there could be a kitchen serving some food options especially for overnight stays

the hall ways were very noisey with kids an adults running around

there wasn't any carts for luggage's and we had to take up n down all out stuff and tend to our kids

the shuttle was very convenient due to an overnight stay while switching between lga and jfk airports

location, gym and breakfast.

and quality of meal in the restaurant breakfast was not included gym was closed for

to upstairs parking was tight and not easy to negotiate

good breakfast, room service, clean, near to burger king, starbucks and bus stop line q12

the rooms are small. so with kids withus it was little difficult to move around.

convenient access with free parking and good breakfast.

room service every 3 days

the staff were very friendly and the free breakfast was absolutely amazing.

location, free parking

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

great location. convenient parking. friendly staff

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

they have a 24hr laundry room

the bar besides it.

bar barely had alcohol and closed very

the gym was clean and efficient

there is no room service unless you request a day before the actual service

clean. conveniently located. great breakfast. quiet.

only bagels were served at breakfast, no toast/bread option available

nice breakfast served by another excellent staff member

breakfast amazing, staff very friendly, very clean , and family environment

very convenience and breakfast,

at resorts casino is great: very friendly staff and spacious lobby that flows seemlessly into the casino

nothing to report maybe room service for food would be a nice touch.

when we arrived, we asked about room service

parking lot 1/4 mile away

that i have a problem with my back and leg the parking lot was a little to far away but i made it

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

loved the lobby and bar area, had lots of options

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

the gym was a little small

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

we heard kids crying and screaming for a couple of hours

both beds had stains sheets, the clean bathroom had pubic hair on the new soap bar and on the toilet

was an unexpected charge to my credit card for something from the mini bar

i was sorry to realize the deterioration in the room service, cleanliness

was no breakfast or room service

the bar staff were amazing !

kids totally love the fact we can finally use the swimming pool

the bar and restaurant are cute and lovely

the spa was also very nice

great spot for girls night with dinner, bar and spa

the hotel was nice and quite. having a late check out wasn't a problem like other hotels.

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it was the worst experience and a lot of

reserved a room for 2 adults with kids and got a king bed and nothing else

property was clean, staff was friendly and breakfast was good (the eggs could have been better)

we asked if we could pay for breakfast as we were cold and wet he kindly agreed so we had breakfast got internet and left taking

the larger tv in the bar area needs updating big time

service was wonderful lack of room service sad but overall great experience

restaurant and bar closes at sharp 9pm , this time should be extended

breakfast was a treat (i may just drop by every day

no room service on sunday mornings

the front desk informed me that the $50 covered the free glass of rose, the free wifi and their yoga mats should you choose to take their classes

get rid of the obligatory spa charge. i'm 83; my wife is 74.

i wish the choice of morning coffee would be wider. and the roof bar closes rather early.

upstairs bar on a nice night would be lovely

refrigerators it would, especially what, with them being eco-conscious cause for less orders of room service, and reduce waste in that way

swimming pool and gym

some gym equipment did not work for the 3 days we stayed

staff was friendly, bar was nice and it was very clean

restaurant and bar on site

minor, but there was also no silverware at our table and we had to seek out a waiter at the bar area to find some

breakfast was good but i miss the rolls and donuts we had last time we stayed.

the facility was perfect for us, with the pool and the gym, with the breakfast it was a perfect stay for a

had a good breakfast avail

room and bathroom were clean, the coffee was excellent and plenty choices for breakfast

add a second coffee maker in the breakfast area.

the on-site parking and easy access to the long island expressway

d to call front desk)

missing a do not disturb sign, no wifi instructions

ough it looked like there was supposed to be)

noisy from traffic; no help getting access to wifi even though it was provided; no amenities ex coffee; dark

service is excellent breakfast is good the dinner was excellent

room service you have to leave your room to receive it didn't like that at all

courtious staff. nice breakfast. clean hotel in general.

free airport shuttle to laguardia

big room comfortable mattress kindly service bar good location

comfortable rooms and rooftop bar and 24h gym

airport shuttle was perfect, we arrived early so we left our bags and we went on our day

i liked the pool and the gym and things of that nature.

we didn't get to use the room service but it was very

location of the hotel was very convenient to la guardia airport and we appreciated having a shuttle pick us up when we arrived after a long flight

think that it should be advertised that the breakfast buffet is not included

excellent breakfast! good selection. even the coffee was good. very friendly staff.

shuttle from airport, perfect location, beautiful clean room and the staff especially at the front

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead they provide us cotton

(it wasn’t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and the reviews were so good i took the risk

the elevator was super slow tho and the body wash in main bathroom was empty, we used the bar soap instead

location and cleaniness, downside is no free breakfast. i would definitely stayed again

the next day i asked for a breakfast item on the menu, they did not have it either

better breakfast menu

level 3 for breakfast and gathering place with tables

no bar or food!!!!

the shuttle, staff, cleanliness.

i asked for a hotel at jfk, as it turned out, they only had a shuttle from laguadia

the free shuttle to the airport.

stopped into the bar, the gentleman jumped up from eating to welcome us