tidy, we liked that the hotel had a starbucks on site and you could also buy food and drink, our breakfast was really good, we would recommend staying at this

room service was very poor, reception thought it was funny we

i felt very well. the hotel was amazing. breakfast was delicious.

amazing activities for kids, they loved it

gym could have had more things in it, plus the cross trainer did not work properly

was lovely, staff were very accommodating and the breakfast was the best hotel breakfast i have had

clean and comfortable room and a good breakfast, we'd stay again

great breakfast

the breakfast which was a real family occasion and the kids loved the croissant and

friendly staff and clean rooms...close to the leisure park for the kids.

wifi not very good. kept dropping out.

tye wifi was not working properly

getting onto wireless socla wifi has a bit of a hassle

wifi didn't work in the restaurant

was beautiful and the room service was amazing

everything was spot on, food, staff, atmosphere, wine, room, grounds even parking

staff, room, breakfast

we went and had breakfast aswell also very nice

parking is easy and plentiful

period properly lovely breakfast spread spent the evening chatting with really friendly bar staff nice modern en-suite comfortable

room service needs to come back - covid poor excuse now

the bar staff were the same

that breakfast wasn t included in the price.

the health spa minutes around the corner was so relaxing and available each day at no extra fee

the fact sheet given on arrival, it states that the they wifi is excellent however when trying to connect to wifi it kept disconnecting and when rang was

incredible location and fast wifi which was great for

it was directly opposite the bar where our christmas party was. comfortable and clean room.

also very handy to have off road parking

the restaurant and bar area are beautiful. the hotel is very well located in the centre of town.

as i said very un professional check in. filthy shower, very poor room service.

good services close by and area to walk the dog. play park for kids

the linen was lovely and clean the hotel was quiet the facilities on site were great, park for kids(when its not 0 degrees outside) loads of food options, a shop, petrol, everything (+)very close to restaurants. had a kids play area. very good value for money. (+) play park for the kids (+) stayed with the grand kids who loved the adjacent play area (*)excellent value for money if you take kids (+)the location and the fact there was a little wooded bit and play park for the kids (+)good location . kids liked the park. loads of food outlets next door (-)good services close by and area to walk the dog. play park for kids (+)were helpful and friendly - services food hall next door, with use of the huge carpark - nice kids park as part of the location - a travel cot was provided at (-)my bank and her reply was 'well i can not check you in then sorry, well i'm standing there with 2 kids i was not happy

my bank and her reply was 'well i can not check you in then sorry, well i'm standing there with 2 kids i was not happy

hotel pitty they didn't have a bar could do with picture of the food court on there

bar at reception & snack machine in lobby, mcdonalds, kfc, greggs, cornish pasty co & wh smith all

waited long time in bar as staff doing multiple tasks such as serving food, serving room service

wifi rubbish in the room

we struggled to access the wifi

if i ordered from room service this was very expensive

room service was not good

steps away from luton airport,even the kids walked, great staff( ashley was lovely checking us in after a long,delayed flight and at

location, we had a good view of the aeroplanes which our kids loved but at the same time it was somehow very well soundproofed and quiet

breakfast included and close to the airport. very good price.

we were travelling with two kids aged 8/6

breakfast was poor

we thought it was good to have a laundry room and microwave room which we used

this hotel has great facilities, including a gym, laundry room, and ice machine

modern, clean, quiet staff were very friendly! well equipped gym

i stayed overnight with three kids under 11 on my own - having driven 7 hours

ich i was asking to buy), and the man serving in the dining area was very sorry

if you need snacks or drinks there is bar downstairs and also a whsmith and m&s as you enter airport

moreover, value for money for the late check out and breakfast included

they offer breakfast starting at 4 a

special thanks to alex at a bar ans receptionist

staff and breakfast

note is there was only one sachet of caffeinated coffee and one decaffeinated - parents of young kids who are flying early in the morning really need their caffeine

tasty breakfast and lunch

is really clean and has a gym that stays open at any hour

was pretty good except the mini gym being closed but other than that all good

breakfast was fresh and plentiful cooked to perfection

wifi was really good with good speed internet access

nice food and a nice lobby / bar area.

everything was great except for the wifi.

the fact that there is a gym

small gym was added bonus

bar was nice to be in although a bit pricy but it had a lovely terrace

lovely spa facilities and good food in cast iron restaurant

or so and that s right in the middle of the day when i would have liked to take our daughter - kids nap in the morning

gym is well equipped and not that busy, i wanted a massage last minute and the spa managed to fit

the room was very comfortable and guests can use the gym and pool

good breakfast

checking in- no mention of wifi, no mention of parking having to pay before leaving car park if going out

parking not included in price. the kids meals are too big!

the comfortable and clean rooms, breakfast and welcoming staff

good wifi

ground level bars are completely redesigned and refurbished to a very high standard, with air-conditioning

very friendly serving staff. perfect location with parking

the service is very good, nice atmosphere, both staff and bar customers are always very nice, very relaxing and interesting historical hotel, simply lovely

from the wonderful warm bedroom, the lovely bar and restaurant all warm throughout on a cold wet january day

parking no problem, the hotel was in the same street as

accommodation was stunning and the service in the bar and restaurant was the best i ve

friendly staff. room was lovely. lots of parking

it only had the breakfast times printed, and room service is available only as long as the restaurant is open

the breakfast was good, and we have a decent bar meal in the pub during our stay

the staff were so friendly, from reception through to bar and restaurant staff and even the cleaners in the morning were smiley and friendly

i did ask for wifi, said code was on the desk but wasn t

rooms very clean and had all facilities, such as towels, tea, coffee, tv and free wifi

close to city centre, lot of restaurants nearby, free wifi at the hotel, excellent staff who were very polite and supportive

the feel of luxury when you enter the building, the bar and the room.

room was very quiet and bed was comfortable bar area was cozy and

lots of parking, comfortable and clean rooms, great food

quiet location, easy parking

the staff were brilliant with the kids

10 mins drive to airport parking..perfect

breakfast room service

parking was free

the 'doombar' was a good pint

great location. warm and clean. free parking

nice location with easy parking and large room

lady behind bar very helpful

the free wifi was excellent and didnt drop out once

the gym was a bonus with nice up to date working facilities

staff friendly. location to golf courses we played very good. evening meal very good.

setting in its own grounds good car parking modern building facilities and room very well staffed -even though they had conferences and

with 4 children that was good, but better still was that they opened out to a grass area that the kids could play on

rooms do not have a bar fridge to store cold drinks, and no room service available

free wifi

think this hotel would have had being a hilton, i would have also liked to of seen a menu for the room service snacks and foods that could be ordered

ally not necessary every day) and not replacing the towels every day

didn't have small bar fridge in room.

excellent wifi

kids only allowed into pool 8-10am and no late checkout available

the bar staff were also very welcoming and served a special birthday cocktail

wifi in the room was not so great.

lovely pool and spa facilities

and could not do enough to organise or arrange our stay to make it stress free facilities are the pool and leisure centre aldi fantastic and children and parent friendly as well as great for

easy to find, plenty of parking, staff were wonderful, large room, use of swimming pool, great breakfast choice

of housekeeping was up within a few minutes and couldnt have been more helpful lovely pool that kids can stay til 9

their room service staff were absolutely amazing

staff were very helpful and the health spa was extremely

a better bar would be beneficial to your guests

room service could have been much better

staff extra friendly and gave my frazzled and exhausted kids a chocolate bar which was a really nice touch

gym.

kids have a fun

special thanks to the lady who served our breakfast

water cold in the shower / bad wifi connection

beautiful 16th century pub with great drink selection and bar snack menu

at was the only thing i could think of

air con, clean, comfy, staff friendly, good location, free parking & wifi

sausage alternative but fresh eggs and toast hash browns and fruit were available and were great, room service was

wifi in some rooms is disappointing

and will be nice for family holiday for the kids also

the wifi connection. and some arogant and unprofessioal staff.

room and grounds were excellent. restaurant and bar were spot on and food was grest