plenty of parking close to the

bar at reception & snack machine in lobby, mcdonalds, kfc, greggs, cornish pasty co & wh smith all

in house bar and conveniences

hotel pitty they didn't have a bar could do with picture of the food court on there

good location . kids liked the park. loads of food outlets next door

the meals we ordered and the room service was excellent

room service excellent, changed towels and replaced all the tea/coffee bits used

breakfast was varied and delicious

breakfast was first class and buffet ,which we like

very poor phone signal and wifi signal not strong enough to use

room service didn t bother replenishing our toilet paper so we had to go to reception and ask for

as i said very un professional check in. filthy shower, very poor room service.

was comfortable, parking onsite

excellent room service

there are plenty of restaurants and bar around

to get to, plenty of parking, busy on arrival due to sunday lunches, was very quiet in the evening

no room service available

breakfast was amazing, gorgeous setting and lovely choices

i checked into my room around 9pm and was still able to order room service

supurb breakfast , and the catering generally. lovely setting. friendly, helpful staff

the hassle of parking was soon forgotten by the warm welcome we received

it only had the breakfast times printed, and room service is available only as long as the restaurant is open

had we ordered room service this would have caught us out

easy to get to, loads of parking, great breakfast and room service and very friendly staff

requested early check in which was no problem at all

had a lost key issue and molly took all my stress away as was rushing and gave me an essential early check in

rooms, bathrooms great. grear staff. best location for the outside bar area

great service both at breakfast & for room service. great location as well!

well stocked bar with great beer selection

even helped us with room service when we was too late for

the staff were exceptional, particularly the friday night bar duo

you made our experience there great restaurant staff were also amazing and lovely to our kids, we’re always there to assist and happy to make the stay comfortable

so helpful to both myself and baby twins, they couldn't do enough to help us, also the ladies at breakfast were super helpful and so kind and considerate and made sure we were as comfortable as

breakfast snacks we got for the training weekend, i was on only had pastries which weren't vegan

the only drawback was the gym

large country park just 15 mins walk away with a boating pond and splash park for kids

sofa bed had sharp metal exposed on its sides constituting injury risk especially for kids.

sofa bed had sharp metal exposed on its sides constituting injury risk especially for kids.

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

great breakfast

nice location with easy parking and large room

breakfast available or dinner on a sunday was a bit of a pain closing time of bar etc was variable, so not too reliable

we were told this is a normal occurrence but the receptionist bar person did direct us to the nearest cafe

bar staff were wonderful as well

lady behind bar very helpful

the sofa bed is not very comfortable for kids to sleep.

clean , great friendly staff, cheap bar very comfy

email to upgrade for late check out for up to 6hrs for 35 applied as soon as received email and never heard anything

price/quality ok. gym.

5 tray charge for room service, had to pay 17.50 for blt with chips and a coke.

we were travelling with two kids aged 8/6

hotel is located walking distance from the airport, nice and clean; they start serving breakfast at 3 am which was excellent as we had an early flight scheduled; the staff is very

steps away from luton airport,even the kids walked, great staff( ashley was lovely checking us in after a long,delayed flight and at

breakfast include in the price which is good but the early morning continental break was abit poor

great location, walkable distance to the airport, tasty breakfast.

bar downstairs has a pool table

we didn t try breakfast, but the bar food looked great

were room service food trays and a bag of garbage in the corridor overnight, i'd expect the staff to

good breakfast

i wished there an offer in booking days or breakfast

didn't have breakfast as i was catching a early flight

the location of fantastic and the late bar suited us

gym open 24/7

very friendly staff, clean, comfortable, quiet room, generous breakfast

note is there was only one sachet of caffeinated coffee and one decaffeinated - parents of young kids who are flying early in the morning really need their caffeine

issue with payments at the bar at a set time each day

the air conditioning was heaven in the heatwave. we ate in the bar and had a lovely meal

the staff were also so friendly and great with the kids

for dinner, i ordered chicken tikka, it came out first with 4 small pieces of chicken more like a kids meal and i'm not a big eater, my husbands came a few minutes later which was fine and my

e reason i've booked the place) very clean and good wifi

nice aircon gym. comfy beds. good bathroom. aircon.

kids running up and down or floor made it noisy however this is no fault of the hotel

i used the gym which was good

kids running up and down or floor made it noisy however this is no fault of the hotel

the wifi was very poor, and not what i expected when everything else is perfect.

very good customer service, i like the 24/7 bar too. it was nice to have a steamer in the room.

wifi was good too and overall what you pay for

check in earlier than the usual time that they allow check ins, and they gave us a complimentary early check in, as well as additional facilities available in the room on the house

bar runs till 5 am ,

rooms very clean and had all facilities, such as towels, tea, coffee, tv and free wifi

cocktail bar poor atmosphere

spent a lovely night at the hotel. the kids loved the pool.

is amazing vintage style rooms is big and comfy there is amazing spa honestly i like everything at this hotel

car parking is not great, it is tricky to get out of and a dark walk from the entrance of the

clean lovely spa swimming area and gym equipment

nice hotel food was excellent bar open all hours

wifi little sketchy but wasn't an issue after i spoke to main desk

lovely hotel stylish reception and bar and pretty

the staff were brilliant with the kids

parking on site

location of the hotel to the golf competition. breakfast was good

wifi

the early check in javier was excellent!

the bar 66 was a nice place to

no one was about and when someone did arrive he could not attend to me as he was taking room service up

the service is very good, nice atmosphere, both staff and bar customers are always very nice, very relaxing and interesting historical hotel, simply lovely

ground level bars are completely redesigned and refurbished to a very high standard, with air-conditioning

be served in the restaurant until 11am not 10am as it was a sunday i was told i could eat in the bar but definitely not appealing so decided not

great location and friendly staff free car park and late check out

couldn't get consistent wifi, it kept dropping out

was perfect for the client meetings i had - was bale to work in the room around meetings and wifi was

steal we really didn't expect a cooked breakfast on the rate we paid shiny and clean in reception areas and bedroom would not hesitate to

here, but as i was riding a motorcycle, maybe the addition of an under cover, dedicated bike parking facility would be useful

clean and tidy ample parking

how friendly and welcoming staff were. the breakfast was exceptional. price was well worth it.

area for taking peaceful walks, the gym was great as well as the pool, staff were very

the booking came with free use of their gym (which i didn't use) (-)short opening hours of gym jacuzzi over the weekend (-)gym could open tad earlier weekends but i m a very early riser (+) i also like the fact that you can use the gym which is included in the price (+)in; nice room and very clean; handy cricket kitchen on site; free coffee machine; use of the gym a short walk away and all not too crowded at weekend (+)amazing modern hotel with tons of perks inc the games room and gym with spa facilities (+)area for taking peaceful walks, the gym was great as well as the pool, staff were very (+)the facilities were fab from the gym, swimming pool to playing a round of golf (+)small but tidy and hositality in relation to coffee/ flavoured water , fruit etc 10/10 great gym too (-)the gym closed too early

to be able to have food from the bar menu in the restaurant

with ice for our day at santa pod will definitely stay again and hope to make use of the spa and pool next time

your kids will love it

lovely stuff fantastic room service

late check out at 12pm

lovely bar area

i requested and paid an extra 20 for late check out to then be disturbed not just once but twice quite abruptly over 2 hours and again 1

room service meal

staff were exceptionally welcoming, and it was wonderful that the bar was still open when we arrive from a music event at one in the morning

issues i had were around being on holiday with two kids and without a second adult to help, so about accessibility

nice terrace bar to enjoy a drink in the sun

room service sandwich was first not what we ordered then when what we ordered came up it was

shabby, paint peeling off, furniture worn out, and no pool, gym or spa like advertised!

couldn't play golf was broken

also use of the spa, golf driving range and golf course

room, bar area and breakfast was excellent

lovely staff, easy parking,fantastic breakfast.

good bar and outdoor seating area

were very impressed with all of hotel from the parking spaces to the friendliness and helpfulness of staff at time of our arrival

friendly staff who sorted out a connecting room for us which was great for us and the kids.

very friendly and helpful and were able to accommodate a late check out for both rooms which enabled us to get changed and ready for my son s

good location, parking, food

new, clean hotel. nice rooms. plenty of free parking. friendly staff. good value for money.

setting in its own grounds good car parking modern building facilities and room very well staffed -even though they had conferences and

great location, facilities, parking

the gym in the property, although little, is very well equipped, with very well entertained machines

hotel on arrival lots of kids out the front and rubbish left all around, looked untidy didn't get dinner, ordered it but it

kids running up and down hallway outside

for cambridge & surrounding villages to meet up with family free parking, wifi and use of

the food was lovely, and the bar had a great atmosphere

the room was so comfortable and quiet. the pool, gym and facilities were brilliant.

staff, particularly in the breakfast area, but in general all the staff were lovely:friendly, helpful, welcoming and always

staff . gym. location