-wifi some times not working always smoothly

we had a poor experience with the room service but this was remedied by the staff.

great service, not overcrowded and a good size room with the kids.

the kids loved it

water in reception waffles at breakfast microwave and laundry room nice touch kettle in room

our room this time in the rear annex not so good with broken blinds and poor room service .

it would be nice to have a proper breakfast area. a late residents bar might be nice too.

wifi was unreliable. i suspect the router was badly setup

easy to find and great as guest parking available

the wifi did not work at times

no room service available

i checked into my room around 9pm and was still able to order room service

staff, room, breakfast

dining room, bar etc

of parking, rural location, spacious room with very comfy & large bed, good shower, lovely food, cosy

sofa-bed for the kids was ok but took a lot of the space and you could hardly move around the room with the luggage

the room was pretty small, especially once the sofabed was out (i was sharing with my kids aged 3 and 6), but just fine for

nice small bar in the lobby with drinks and snacks with reasonable prices

hotel is located walking distance from the airport, nice and clean; they start serving breakfast at 3 am which was excellent as we had an early flight scheduled; the staff is very

the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to the city center

good breakfast

no room service. no fridge in room.

the breakfast is tasty

we didn t try breakfast, but the bar food looked great

special thanks to alex at a bar ans receptionist

front desk was so lovely & helpful, & the gentleman on the bar was wonderful & totally spoilt our kids

asked on checkin if there was room service, told yes, called from my room for it and told i didn t have a card on my room, so i

was very good for kids.

it was very welcoming by reception staff at all times, the staff in the restaurant and bar were so lovely and friendly, anna, christine, lester, aoife to name a few, cannot remember

described as close to the airport terminal but when you have an early check in time and the weather is poor it's not close enough and much to my surprise they

the breakfast was really good and the kids ate for free, happy days

assisted us with early check in and late check out as our flight was later

room was clean and suitable for 2 adults and 2 kids

location next to the airport, the reception staff were very helpful and friendly so were the bar staff

very poor wifi connection and small

awesome, great variety of choice for breakfast, which the kids loved, and non dairy and gluten free options available on request

room and breakfast and wifi all good, hotel looks fairly new

nice aircon gym. comfy beds. good bathroom. aircon.

i used the gym which was good

fantastic value for money and great choices at breakfast

the decor is modern and the dining area and bar are spacious and

rooms very clean and had all facilities, such as towels, tea, coffee, tv and free wifi

bar runs till 5 am ,

all amenities i needed good aircon and wifi

wifi is amazing at this hotel

staff very helpful, very good dinner and breakfast

have been improved by better tv and streaming facilities, toiletries, a fridge and room service meals

no answer from room service.

gym

beautiful location with ample parking. comfortable rooms and friendly staff.

parking was a bit tight and the airport is very close so if you sleep light then take your ear buds

lovely bar and restaurant area

10 mins drive to airport parking..perfect

nice room, bar and restaurant helpful staff

wee bar fridge in the room to be able to store cool goods would be better, and my particular room had

wifi was poor quality even for a teams meeting

room service was delicious

location great bar open late easy check in comfy room

internet didn't seem to be working as i was logged on to wifi but with no internet.

liked the option of room service which came on time and to a high standard

the bar before going out and very limited on cocktails or capability to make more outside of the menu

the wine options at the bar were exquisite especially the sav blanc and the

great bar and bar staff to arrive to after a long drive with young kids

one staff member was very keen to charge me gbp 10 for early check in and late check out

it had every facility we needed from complimentary wifi to an iron and ironing board in the room

the wifi isn't good

pancakes at breakfast went down a treat with the kids

easy wifi connect

reception is so nice and accepts early check in

bedroom lovely and big large bed as requested everythink we needed no hot snacks after nine pm on room service as we went out would have been nice to eat when got in after ten

impressed with the accommodation and facilities, parking was plentiful too, loved the wet room and clarins was a great touch - decent breakfast

and warm to walk on , breakfast was good staff helpful and friendly ,nice location, plenty of parking

location great parking big car park pub was nicely done staff were lovely the room was gorgeous very nicely done

the breakfast was good, and we have a decent bar meal in the pub during our stay

good location quirky rooms good parking

breakfast available or dinner on a sunday was a bit of a pain closing time of bar etc was variable, so not too reliable

friendly owner nothing to much trouble great value stunning location and of course bar with meals if required

the 'doombar' was a good pint

was very convenient having car parking around the back of the property

the parking needs to be signed posted

plenty of parking

30 pm it was nice to find the bar open for a drink and relax

staff were pleasant and kind enough to provide the kids with a sofa bed

in morning by drunk people knocking at your door and pissed ain t the one when you got young kids and for 109 a night joke

parking on site. big car park. good size rooms

a few of the gym equipment wasn t working but didn t effect us

building, beautiful gardens, comfortable bed, great location, free parking, friendly staff, will definitely stay here again

love the gardens. parking generally good. near to amenities in town etc.

restaurant was very good, room service was very prompt, good quality and the staff were all very

ise when you open the tap in the bathroom), or the gym, which although it served the purpose, it is in a bad condition

ample car parking and fantastic value for money makes this the no

i would highly recommend to others known for its ideal location just off the a1 main road, easy parking, large spacious rooms, fantastic

hotel pitty they didn't have a bar could do with picture of the food court on there

liked that they had late check out

no bar area

kids running up and down hallway outside

the wifi was patchy and dissapointing.

lot s off parking. very clean and staff was pleasnant.

kids running along our corridor trying to get into our room.

great location, facilities, parking

plenty of free off road parking

the early check in javier was excellent!

location felt a little dodgy. no room service after 8pm so had to get a pizza delivered.

cleanliness was excellent, free parking and good wifi

whole visit from checking in, parking availability, dinner and breakfast were excellent as were all of the staff

ally not necessary every day) and not replacing the towels every day

staff and they offered an early check in (which was greatly appreciated given my 0300 start to the morning)

no water in room. refused room service.

breakfast room service & food lovely

although the hotel does not do lunch and evening meals, we found out on the last day the hotel bar does pizza

the breakfast was excellent, with a good variety and high quality

kids loved searching for harry potter characters , great fun and pool lovely, also kids eat free is

service at the bar and at breakfast was fast

warm friendly staff, great breakfast, comfortable and clean room and lovely pool and gym.

breakfast had plenty of choice although saturday the sausages weren't cooked through and the melon

the breakfast the next morning was outstanding and delicious

wifi was a little slow in rooms but not really important

rooms clean and breakfast was excellent

's a great pub too, by the

only negative about my stay at the kings arms, was the poor quality of the wifi

was staying in the hotel to work so appreciated the choice of areas to work from + wifi in public areas

there was a nice selection for the breakfast buffet

beautiful breakfast in bed made it really special

loved the privacy of the mews suite but how swift the staff accodate when you order room service

early checkout on sunday as breakfast was served up to then

the bar shut early for a saturday night

good parking

the facilities were great, and i especially appreciated the added bonus of free parking, which made my visit even more convenient

fantastic value breakfast and ample parking

room spotless and well configured. breakfast was of good quality and plentiful.

from the wonderful warm bedroom, the lovely bar and restaurant all warm throughout on a cold wet january day

bar and restaurant areas are excellent

friendly staff, with good service in the restaurant and bar areas

be served in the restaurant until 11am not 10am as it was a sunday i was told i could eat in the bar but definitely not appealing so decided not

was ideally located for our visit, the staff were really helpful and the meals in the bar were delicious

hot food for breakfast, clean room, plenty of parking, friendly staff

love the whole thing, kids were all so happy and loved the blue lights in the bathroom x

were lucky that this was a quiet time of year and there was parking available in the rear of the hotel

clean room, comfy beds, the breakfast was excellent

we could take drinks from the bar to our room, even ordered a take away to our room

good wifi connection

pleasantly surprised, plentiful parking adjacent to the rooms, a warm welcome, great food and pricing and the service was great

clean room, great bathroom, nice view of the canal, great breakfast, lovely staff and free car parking

wifi in room

easy to find, quick and early check in. large clean room, great breakfast

i can say was pillows were too hard and couldnt get a drink in the night due to having to pay 5 room service, went to reception around 11:30pm bar was shut and no drinks available unless i

& modern hotel, gorgeous bar and seating areas overlooking the river

breakfast not included

was pleasantly surprised with the room size and they offered us a sofa bed for the kids which was great

breakfast room service and the room was either too hot or too cold but they are very first world problems

limited room service

wifi poor

issues i had were around being on holiday with two kids and without a second adult to help, so about accessibility

we ate in the cob bar & brasserie on our second evening and it was lovely

brought over high chairs and provided complete table service so i wouldn't have to leave my kids unattended or bring them up to pay at the bar

could be more up-to-date gym equipment.

everything peaceful room was a great size parking

good quality quiet spacious accomodation with tv and coffee lounge,daily newspapers ,pool ,gym and sauna set in a spacious grounds/gardens with outside furniture and excellent staff

plenty of parking

last minute booking at 8pm, arrived to find welcoming staff and also a gym and pool!