no breakfast. received room requested on first floor near office.

not much to choose from but the hotel felt safe for me and my kids

hotel has levels & for whatever reason the either but ppl with kids in the upper ones or that's the

breakfast is decent for the reasonable price

the bed is comfy, the breakfast is reasonable for the hotel cost, and the room is clean, warm, and pleasant

swimming pool the room the property the location for our convenience was excellent thank you to all staff

outdoor pool and hot tub

the location was great for my wife and the kids and the hotel was very clean.

was very loud kids playing door bell ditch at night

did not feel family friendly, caught a man watching porn in the hot tub while my kids were in the pool, despicable

great location. easy to book your. great breakfast

breakfast was good

key didn't work for the laundry room. pool was closed during heat wave.

love that they offer breakfast

noisy at night dirty rooms laundry room not working breakfast the same every morning

the view from the bar is to die for

hotel was clean and the pool was also great

decent gym

pretty small pool, no sauna and gym is small too.

we reserved handicap room and needed early check in

breakfast was very good with lots of variety, but lacked bacon and potatoes

the only thing i didn't like was that there are not enough rooms with spa bath.

the place is clean and early check in was possible

the gym could use a bench.

everything nice and smooth. great hot breakfast!

good for parents visiting kids going to berkeley

our room was a little small, but our kids room was much bigger

it was difficult to get in the wifi

the bar tender was funny and had interesting discussions

the gym is small but has good quality equipment and a tv

grabs old hotel, well run, great health club pool complex

rooms are inviting, the grounds are beautiful and the pool, spa, and tennis courts give kids / families a lot to do

the kids didn't eat the breakfast i bought them (for $100), and at night

nice view and great gym

our granddaughter enjoyed the kids' pool

walking distance to amtrak.. walking distance to a cool food court.. good gym..

the bed was comfortable, the kitchen had everything we need to heat our left overs, or food from trader joe's (5 minutes walk

appreciated the laundry facilities and the mini market on site

fully equipped kitchen

staff communication, breakfast, gym

wifi worked well

hotel room is clean, quite a few varieties for breakfast, a very nice gym

the bar and food

my kids loved the hot tub too

was perfect

food! the pool area is small and too close to the parking lot.

pool

room service

free parking included in price. friendly staff!

groom service was discontinued

pool , jacuzzi and gym and bar in hotel

was very good, view of the bay excellent en there was a small gym to work out

staff was involved in calming down rough playing by teenagers in the pool to make it more relaxing for all

my kids loved our stay, especially the indoor hot tub and pool

i would use the gym if it has a pull-up bar and place for doing sit-up

the hotel grounds are well kept and parking is easy

the pool/jacuzzi was small but clean and great for kids to play at the end of the day

location, beauty , property, and late check out. all were very nice.

loved the free movies the kids could rent and the very nice front desk staff even made

uncomfortable bed, loud adults walking through the halls all hours of the nights, kids stomping on the floor above our room

everything. also, thank you for accommodating the late check out time request.

also, the gym facilities were better than most hotels i have been to

there wasn t a 24hr restaurant or room service

wish the bar was open before 5pm

gym is amazing staff is amazing houskeeping claudia and front desk lupe

their breakfast!

the breakfast was good, was a variety of food and everything was fresh

very clean, great breakfast and gym

great location, great breakfast, fridge, micro & gym & ac, a+ (cel reception bad)the place doesn't seem old & looks good but definitely needs deep

breakfast was great and warm. many options of food, drink,

knowledge of bar staff. didn’t know which beers were weaker because “i don’t drink beer”

desk staff and late night bar and restaurant staff were excellent

room and fitness center.

i wish there was a restaurant or bar but it was very nice

there's a fitness room and a pool which is pretty good

good place to eat nearby barbecue place behind hotel is awesome nice little dive bar opposite side and jack london square

they do have free continental breakfast

breakfast...no eggs.

though we did not try there breakfast everything was great the parking feel safe and the locations just great

fun bar directly across the street

no breakfast

if you have a big truck parking is kind of tight

breakfast was individually wrapped /packaged danish and protein bars so that we can grab one on the

satisfied with the coffee and pastry we received for breakfast

the breakfast was just a bagged mini muffin and but-very-good coffee.

unheard pool and extra charge for breakfast.

pool for the kids

the breakfast is of good quality

location and the pool

we had an early check in and they brought us up a microwave in our room because of my dietary needs

very small breakfast just coffee and one piece of pastry

have breakfast and wifi is also fast. rooms are fine and ac was also working properly.

breakfast was included in price

the breakfast would have been great

breakfast

gym was advertised as 'amazing' on booking

to find this place, with the quirky art pieces around the place, plenty of activities for kids if you have them, and adults too

good value for money, reusable water bottle upon check in, gym, friendly staff.

lovely large enclosed courtyard with seating areas to relax and kids to

get rid of the old, scratchy towels. made me feel like i was at a gym. easy fix!

the location and free parking was extremely convenient since we were travelling with kids and exploring sf from this point was very easy

we will be back with the kids next time

allowed us a late check out without hesitation or charge

the kids here prior and enjoyed our stay

the room above had kids and they pretty much ran back and fourth until about 3am that was the worst thing

wonderful location, views of the bay and yaughts. full size kitchen in the 'guesthouse'

the spa was closed during our stay. i would have loved to experience the spa facilities.

amazing views and setup of the suite. we booked a king bed suite, which also included a kitchen.

gym, we had to ask for a working tv remote twice, quite expensive, somewhat noisy at night

spa being renovated so not available

i needed secure wifi to work and was given the

hotel have fire pits and games for the kids to enjoy, it s so relaxing and well situated to everything

spacious room, location, s mores for the kids, inviting courtyard, italian restaurant

we stayed in a room with 2 queen size beds (they were large), 2 kids and 2 adults - would highly recommend for other travellers

limited wifi

excellent breakfast amazing choice rooms extremely comfortable staff very helpful and

to be fair we accepted the room as a choice for early check in

gym was nice

liked that they had peloton bikes however they disappeared from the gym one day into my trip

they have a small gym too

kids loved the pool - it was heated and warm enough for them on a january winter night

the hot tub and pool closed so early

the gym, pool. the credit for food. parking.

the gym is free and open all the time and the swimming pool and hot tub in frequent use

i was charged usd 30 for early check in at 12 pm. it does not make sense.

great having a guest laundry and breakfast cafe on site

very comfortable for a family of 5 (2 adults+ 3 kids 10,12,15)

a small gym

nice helpful staff. modern furnishing. laundry and gym facilities.

getting an early check in and a cot added to the room promptly.

everything was great. lots of fun things for kids to do.

loved the pool table and games

i had an issue with the laundry and maria at the frontdesk solved it promptly

the cleaning of the room was amazing, every day they clean the room and the gym has everything

some of the things weren’t working yet laundry and the pool

only order room service between certain times so this was a little restricting but nothing major

jerry’s ice cream shop downstairs we’re a winning set up for our family, as we could send the kids down on their own to get ice cream and we could go down for a evening drink and leave them to

we thoroughly enjoyed the hotel restaurant and bar the blue mermaid

the restaurant and bar also very

room service stops at 8:30pm which was a bit annoying after getting back late at night.

kids loved the activities like the basketball court and the mini golf

they have a great breakfast

the pool was wonderful

we liked the location and the pool

this is definitely a family friendly place as there’s a pool, mini golf area and basketball area

the room was nice n the breakfast was excellent!

clean, it did not smell bad which was a plus and the breakfast was also good and the lady in the kitchen area was so nice genuinely polite and very helpful

jacuzzi seemed low on water. please heat the pool.

the room was big i loved the full kitchen and nice size bathroom

was good as far as close to stores but people hanging out in parking lot made me uncomfortable

accommodating for early check in and late check out

the bistro did not offer lunch and there was no room service for food delivery to the

vid).

only complaint was the noisy neighbors with hyper kids running around next door.

as is the gym when being used

the wifi did not work and the manager could not correct it.

view and wifi were bad.

general manager gave us an early check in at 7:30 am without any additional charges.

wifi sucked

thought the access to the wifi was very poor, i had to sit on the steps by the office to gain access

also a must is muir park for the redwoods

amazing staff free parking. distance to everything. early check in

fruit bowl at reception in morning also a help with kids

not good with kids who are trying to sleep

gave us a 3 hour early check in

room service was very slow and twice went to wrong room.

gym was fantastic

every one from check in to room service to restaurant/lounge to cleaning staff all made special efforts to insure our stay was

had to call room service for ice

noisy bar - young folk - gave the place a joyous atmosphere

friendly staff, bell hop and room service attendants

vid-19 sucks)

denied early check in late check out, no vending machines, room service was limited or non existent, bar service was

they had a really good breakfast that was included with the room which we were really surprised

housekeeping request for extra toothbrush was fulfilled promptly with a smile as was our room service order