having the ability to eat breakfast is convenient

breakfast

we didn't have breakfast there.

breakfast is simple - resort mgr will watch you closely as u pick up the muffin/cereals

more selection on breakfast

breakfast staff was amazing

nice location. nice pool area. nice shopping area with kids play area across the street.

pool was in need of update and there were no towels stocked by the pool on our second day of the

the room was clean and comfortable and my kids loved the pool.

with dogs in a separate part of the hotel away from the other guests, not in the rooms facing the pool, and emphasize the need to keep them quiet

the breakfast, pool, hot tub, gym and basketball/golf play area

ground with plenty to do with kids: small area to play mini mini golf or swim or walk

place for a family with kids

facilities were great for our kids staying entertained

has outdoor activities for kids and adults. there is shops and restaurants across the street.

at san rafael except for front desk and bar section seems do not want to be bother, rude when i ask hot the evening 5-630 services

the gym had more equipment than i usually see in a hotel gym

kids loved the pool and chatting during happy our with their snacks and sodas

were a few families there that didn t watch their kids very well, and the kids were running around and some left trash laying around

staff, we requested an early check in time and were accommodated, the pool is indoors so it was a fun option while it

hotel facilities excellent for hosting client meetings (informal) in bar and restaurant

the gym was closed and it did not say that when i first booked.

pool, hot tub and gym were also available which was nice

early check in availability

amazing staff. clean facilities and up to date rooms. great dining and bar area.

but we couldn't find any staff to let know we were leaving, so we just left our room key on the bar on our way out

the bar closes very early

restaurant and bar great

such a perfect beautiful location with a very popular restaurant and bar, they just need to do a little refresh on the inn itself

the only vegan food options at the bar were fruit salad or hummus with veggies and crackers

were working on the property and it was very noisy by the pool

love the heated pool and hot tub, great for adults or kids

everything was great. the pool was wonderful. the hot tub was wonderful. the staff was perfect

breakfast, right near water, running/biking path

i was able to get an early check in and the pool was very nice

quiet, clean and welcoming onsite guest laundry room was convenient location is away from chaos

i also liked they had the laundry facility available for the guest

breakfast was another plus along with a hot tub

getting kicked out of the hot tub at 10pm when the kids weren't there, but that's standard practice for many hotels

it was great that they had ev charging on the property

it's a pity we couldn't use the swimming pool

cabanas in the pool area were bert luxurious

no room service

the pool/jacuzzi was small but clean and great for kids to play at the end of the day

staff in bar for happy hour and breakfast the next morning was exceptional

super nice outdoor pool, clean and good temperature

great staff, pool clean. rooms and bed small for a residents inn. a little older but clean

swimming pool was dirty, bad smell, lots of debris in the pool

parking is 10$ a day, pool and laundry facilities on site, microwaves and fridges in rooms

nice room, great location, bar and starbucks downstairs. staff was very friendly.

great location. easy to book your. great breakfast

noisy at night dirty rooms laundry room not working breakfast the same every morning

water was leaking pretty bad from either the laundry room or the ice maker, flooding an entrance

the breakfast buffet was really good, and the service was great

the schedule for breakfast.

and with the shower it was like going to a cheap gym

construction going on-spa was closed.

wonderful location, views of the bay and yaughts. full size kitchen in the 'guesthouse'

the spa isn’t a spa.

the next day they gave us a late check out so we could have some extra time in sausalito

there were 7 of us with 2 rooms, 4 adults 3 kids

location, did not feel family friendly, caught a man watching porn in the hot tub while my kids were in the pool, despicable

evacuated myself and my kids at 7am, then it went off 2 more times

swimming pool the room the property the location for our convenience was excellent thank you to all staff

swimming pool is disgusting

the breakfast is simple and consistent

no breakfast. received room requested on first floor near office.

the bed is comfy, the breakfast is reasonable for the hotel cost, and the room is clean, warm, and pleasant

no internet very bad no breakfast

continental breakfast was available daily from 7 to 10 a

fitness centre was very well appointed for a hotel gym

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was superb, spacious, comfortable beds, great gymnasium

no gym :

only one filtered water station in the entire property, that too in the gym

gym, laundry room, location and comfortable beds.

beds, excellent location, laundry facilities, great valet and front desk staff who went the extra

an added bonus was the guest laundry & a good

nice helpful staff. modern furnishing. laundry and gym facilities.

i used the pool to swim some short laps before our long flight home

lot of options to entertain kids, and the location is perfect

amazing location, great staff, very nice gym.

pool closed at 8pm.

the cleaning of the room was amazing, every day they clean the room and the gym has everything

elevator broke and i had to haul my kids in the stroller down the stairs

the kids here prior and enjoyed our stay

kids loved everything about this location as well as ourselves

2 bedrooms, full kitchen, dining room, living room and a full wrap around balcony over looking the wharf and more

were huge and super comfy, views of coit tower and bay from balconies, nice to have a lounge and kitchen area

breakfast (not included) was reasonable

no dedicated bar for after dinner drinking

spa and wellness facilities are advertised but do not exist

the hotel is very nice and clean, with restaurant, bar, gym, office room and free wifi

we visited the bar once, it was a little soulless.

street was noisy, but we liked the two twin beds for the kids

also had a double bed and two singles in the second room which our older kids could stay comfortable in

kids staying downstairs wer very loud and water pipes were noisy but otherwise very nice place

we were allowed an early check in which was much appreciated.

nice leisure area for guests and a wire well-equipped gym

perfect for family and kids

also there is certainly space in the gym to have a barbell and also there was no sanitising spray or wipes available

in was at 4 i got there at 2 and asked for early check in they said would contact me if room became available early we went on with our day

i was hoping the breakfast came with the stay also was not told of wifi password

kids enjoyed the pool

room service

excellent location if you do not want to drive a lot. pool was good for kids to have a splash.

breakfast package. extended room service for after hours. parking a bit excessive.

the price of the wifi too pricy. it should have been free for the price charged for a room.

but they don t have luggage storage in the lobby so we have to pay an extra 50 dollar for early check

only complaint was the noisy neighbors with hyper kids running around next door.

location, wifi, friendly staff

bottles were provided but getting water from gym on 2nd floor or from lobby was not convenient

the double beds are too high need to lower it for safety purposes for kids.

next to a room that was very loudly partying and smoking weed which crept into our room with our kids and we didn’t get any sleep all night

the suite was fabulous and kitchen was well equipped

in the rooms i understand giving the adults names but i felt kind of weird having to give my kids information considering i’ve never had other hotels do that before

our adult kids had a room at the back which was much quieter so worth asking for this when booking

i love that the hotel offered different opportunities to save money at the restaurant/room service etc

also, regarding the free hotel wifi, i was not able to get on to it for my entire stay

wifi set up

wifi was extremely limited

and everyone else involved inc the kitchen who provided a delicious room service breakfast

only complaint really is that the wifi didn't quite reach my room, but that's pretty minor all things considered

parking was first rate, tv wifi microwave and refrigerator were great as was the heating/cooling system

wifi sucked

wifi was non existent

the wifi did not work and the manager could not correct it.

super helpful and friendly staff. great location and great place to stay with kids.

free parking and our room is well prepared earlier than check in time, therefore we able to do an early check in for a good rest

our kids loved it and we loved having a separate sleeping area from our kids

we stayed there with our kids

staff were more than accommodating to a late check out which was very much appreciated

the room did not have a microwave or refrigerator which is a bummer when you are traveling with kids

different location but would definitely stay here again because we felt safe staying here with my kids

very relieved to have picked this area with two small kids, able to lots on foot

st , david was very accommodating driving my truck he allowed me to park in a perfect spot , very clean rooms , they go above and beyond in

friendly staff with helpful suggestions for area activities court yard and pool area breakfast coffee and water in the lobby nice clean rooms thank

i used the pool in september and found it refreshing

the kids enjoyed the all day snacks/drinks (pastries/juice) the great location allowed us to walk to

were excellent, personal professional and very efficient :) my kids loved the pool and the colorful decor

the hammock was a hit with my kids

guest laundry

room room was clean and housekeeping came daily and replenished towels atm, vending machine and laundry service were useful good location- on the road of hop on hop off

laundry service available, nice size of bed

laundryvroom was open only between 9 and 9

room was very clean and i appreciated the available laundry facilities

amazing staff free parking. distance to everything. early check in

the king room was spacey and included a table which was great for meals with the kids

not good with kids who are trying to sleep

we got a room with an extra room, where the kids stayed, and this gave me and my husband some space to wind down with drinks after kids went to

gave us a 3 hour early check in

my 6 year old going unnoticed in the traffic, and worst of all we had nowhere to sit so me and my kids ended up standing and eating at one of the food stations

microwave or mini refrigerator, this is a big problem when you travel with family/kids/toddlers

they didn’t allowed us to do early check in

staff were extra helpful with an early check in and we loved the coffee and water on tap

place was extremely dark not clean and had a bad smell,i wanted to see the room before me and my kids stayed the manager walked me to the room nasty

i also had a nice view of the lawn and pool from the sliding glass door

everything was nice the pool i wish was open later

place , clean , nice swimming pool, jacuzzi, good location , great staff, great breakfast, great wifi, everything working perfectly , really enjoyed my stay and definitely will be

they have a beautiful pool and hot tub

gym pool spa and balcony and breakfast

hotel employee are awesome staff members! breakfast was delicious.

the beds were comfortable and the indoor pool was perfect for the kids to swim in.

loved the warmed indoor pool, the hot tub, the access to walking trails, views, cleanliness, the staff & the restaurants

kids love the pool and jacuzzi

too many kids running around and super loud at the pool area