unfortunately, the weather prevented us from using it and the pool facilities

i was able to get an early check in and the pool was very nice

out of the tub even with the curtain closed, causing a potential slip hazard, pancake maker at breakfast kept requiring maintenance to reload and

staff was courteous, friendly and very pleased to help especially during the breakfast hours

facilities, excellent gym, pool and a filling breakfast with many options

such a perfect beautiful location with a very popular restaurant and bar, they just need to do a little refresh on the inn itself

restaurant and bar great

the only vegan food options at the bar were fruit salad or hummus with veggies and crackers

the bar closes very early

but we couldn't find any staff to let know we were leaving, so we just left our room key on the bar on our way out

spa closed earlier than advertised and i could not use it

construction going on-spa was closed.

the spa isn’t a spa.

and with the shower it was like going to a cheap gym

madrona hotel and spa was great

the activities for the kids ... great location

nice resort feel with mini golf, outdoor pool/hot tub, fire pit, and great breakfast.

i loved the cute outside scenery like mini golf, basketball hoop, patio with seating and bbq pit also the pool was fantastic

great breakfast. clean rooms, nice beds.

ground with plenty to do with kids: small area to play mini mini golf or swim or walk

i thought there would be room service as advertised on the website and there was no food what so ever, not even a

the lodge is lovely, the grounds, and although we didn't use the bar or restaurant, enjoyed the whole area - very pretty

it's a pity we couldn't use the swimming pool

she then lied and said they needed two beds because they had kids

pool was clean but the furnishings around the pool were pretty dirty

pool was in need of update and there were no towels stocked by the pool on our second day of the

the pool and outdoor sitting areas were very nice

pool for the kids

breakfast staff was amazing

across the street were many better options for breakfast.

breakfast is bare minimum but if you can get by on concentrated orange juice and a bagel with cream

from the breakfast menu was not always available/fully stocked

the breakfast would have been great

i had breakfast elsewhere, so i have no opinion on that

breakfast

street was noisy, but we liked the two twin beds for the kids

also had a double bed and two singles in the second room which our older kids could stay comfortable in

kids staying downstairs wer very loud and water pipes were noisy but otherwise very nice place

the kitchen was complete, bathroom modern and everything was very clean

aren’t pot lids in the kitchenette and the explanation about the path between the front desk and the room in the check in

our adult kids had a room at the back which was much quieter so worth asking for this when booking

felt safe in a really good location, central to what we wanted to do with kids

we could hear kids from upstairs

we stayed there with our kids

we walked to and from fisherman’s wharf each day (40 mins via fort mason with 3 kids) really good shower

location, especially if you are traveling with young kids, since there is a library close by, and the marina is beautiful

close to the tourist spots and with a parking just large enough to park our campervan

free parking and our room is well prepared earlier than check in time, therefore we able to do an early check in for a good rest

have no complaints ud83dudc97 i would love to see a couple gluten free options in the breakfast

the hammock was a hit with my kids

were excellent, personal professional and very efficient :) my kids loved the pool and the colorful decor

staff is excellent, breakfast is excellent due to great pastries probably from a nearby bakery

relaxed, bright, friendly and has an outside pool which the kids loved

the room did not have a microwave or refrigerator which is a bummer when you are traveling with kids

very relieved to have picked this area with two small kids, able to lots on foot

st , david was very accommodating driving my truck he allowed me to park in a perfect spot , very clean rooms , they go above and beyond in

different location but would definitely stay here again because we felt safe staying here with my kids

spa tub was exceptional the room was huge staff were gracious and courteous with out being

wished they had a room service for visitors leaving early and need a quick bite before flight

we had kids in our next room, yelling, screaming, jumping during the evening, we reported to the hotel,

the hotel is extremely kid friendly—we didn’t have our kids with us but look forward to returning with them

skip the room service. food was mediocre considering how good the restaraunt downstairs is.

train was expected to be 6 hours late arriving in sf which would have been 3 am

the lobby and hotel is very scruffy. the staff at the hotel bar were rude and had a bad attitude

it may be a good idea to offer small plates/sandwiches, munchies at the bar next door

the bar next door (affiliated with the hotel) is a hit

the bar is beautiful too with great decor and a cozy fire and ambience, definitely good for a few

great, felt safe and secure at the motel, good vending machines and laundry facilities

bed was very comfortable & there was laundry facilities which we found a bonus

laundry service available, nice size of bed

location, helpful staff, laundry room

there was a laundry room, which was great because we washed our clothes before going home

we had two little kids us and we had to warm up their food that we took

great having a guest laundry and breakfast cafe on site

friendly staff, on-site laundry, on-site coffee shop, great location

an added bonus was the guest laundry & a good

do you like spend mostbof the time shopping it is better to stay in the wharf , specially with kids

parking and breakfast was a nightmare.

location, clean hotel, comfortable beds, view of the golden gate, big variety of breakfast , pleasant staff

very inconvenient staying on 7th floor with kids, as specially in the morning

for a small hotel, the rooms were updated and they had a great breakfast

ample breakfast to start your day. good coffee and hot, good coffee.

great location, underground parking, friendly staff, kids play area

the cleaning of the room was amazing, every day they clean the room and the gym has everything

great location, friendly staff, comfy beds, decent gym

location and gym facilities

very kids friendly

they had non-alcoholic drinks for the kids and wine/beer for grown ups

i couldn't keep spending $75 to $100 on every meal for two adults and two kids 14 and 11

the bycicles, the gym

cramped gym

it was clean and close to things the kids could do.

no room service. it understandable why

i found room service an expensive option for me.

if you had room service it was $31 plus 20% service charge, $4

the rooms my kids were in were nice and clean

y for room or go to lobby for free

parking was first rate, tv wifi microwave and refrigerator were great as was the heating/cooling system

general manager gave us an early check in at 7:30 am without any additional charges.

view and wifi were bad.

the wifi did not work and the manager could not correct it.

thought the access to the wifi was very poor, i had to sit on the steps by the office to gain access

uffle board, etc) that i was looking for, but it was awesome

the gym, pool. the credit for food. parking.

was able to get early check in and late check out

kids loved the pool - it was heated and warm enough for them on a january winter night

breakfast package. extended room service for after hours. parking a bit excessive.

the kitchen area and crockery in the penthouse suite was a little tired.

the location was great for my kids.

late check out

elevator broke and i had to haul my kids in the stroller down the stairs

mind , since we were just steps away from everything , it can get really loud , luckily for my kids there heavy sleepers

good value for money, reusable water bottle upon check in, gym, friendly staff.

to find this place, with the quirky art pieces around the place, plenty of activities for kids if you have them, and adults too

i really liked the theme. the gym was very nice. i loved the atmosphere.

lovely large enclosed courtyard with seating areas to relax and kids to

love the game room and courtyard, kids wanted to spend all our free time there

i needed secure wifi to work and was given the

hotel have fire pits and games for the kids to enjoy, it s so relaxing and well situated to everything

spacious room, location, s mores for the kids, inviting courtyard, italian restaurant

we stayed in a room with 2 queen size beds (they were large), 2 kids and 2 adults - would highly recommend for other travellers

limited wifi

fruit bowl at reception in morning also a help with kids

gave us a 3 hour early check in

also a must is muir park for the redwoods

not good with kids who are trying to sleep

we got a room with an extra room, where the kids stayed, and this gave me and my husband some space to wind down with drinks after kids went to

the pool area provided towels

the restaurant food was great and we enjoyed the pool and workout room

the cocktail hour and breakfasts are a welcome treat and makes a significant difference to the hotel stay and experience

having 2 beds and a couch helped our kids have their own space

the pool was great the complementary drink hit the spot.

got early check in at 12:30 pm 4

great spacious room. loved the closet space. very accommodating to our late check out.

we could even park our small rv in the parking lot

very kindly gave us an early check in and provided information about the local area

the people at the reception were nice and allowed for late check out

the coffee bar in the lobby was great though

location and room size; coffee and wine bar were lovely. a turntable to spin a record. cool!

location wine bar at night and coffee in morning

very good location close to japantown and good restaurants. good gym, good breakfast.

is no bar and the lobby communal area is more like a place to wait

early check in availability

clean. beautiful pool.good breakfast.

breakfast, great range of hot and cold foods

the beds were comfortable. the kids really enjoyed the pool.

large comfortable bedss. buffett breakfasts. pool área

loved the kids eat free

there is the option to request for room service when required with the reception for those who don't want daily room service

the lack of laundry facilities only 2 washer and dryers

and also the kitchen/bar

more gym mats in the fitness center would be nice

the breakfast buffet was really good, and the service was great

front desk had no change for laundry room or change machine for quarters

great location. easy to book your. great breakfast

my only issue is they don't have a quarter machine for doing laundry

of the light bulb next to the beds was broken, and the laundry machines are out of function and broken