the pool and hot tub were great

only complaint is our room didn’t have a microwave and the shower floor was slippery for the kids

kitchen equipped with a minimum of stuff in terms of pots and pans

laundry facility was on 2nd floor 2) within walking distance to amtrak train station (about 10

i would use the gym if it has a pull-up bar and place for doing sit-up

got a bit boring because it's the same options everyday and the gym is a bit small, but we liked a lot about this place and would definitely stay here again

we especially liked that a guest laundry was located on our floor

walking distance to amtrak.. walking distance to a cool food court.. good gym..

everything was perfect location , clean , swimming pool, staff, laundry machine

i liked the services accessible free breakfast, laundry if needed.

pool wasn t open

excellent room service and front desk staff.

kids liked that they had popcorn freshly made for all guests to enjoy

pool

clean rooms and free parking and coffee

wifi worked well

room price with no complimentary water, wifi and parking

the wifi to slow. getting cut off

station

garden inn provided an excellent breakfast, a great bar & grill

the staff was wonderful! the hotel remodel very nice. bar and food excellent.

everything. also, thank you for accommodating the late check out time request.

ideal location close to old town. comfy beds, good room service.

ordered room service and was not very impress with my chicken caesar salad

also the restaurant and bar were great

breakfast menus, potatoes are half done.

great location, great breakfast, fridge, micro & gym & ac, a+ (cel reception bad)the place doesn't seem old & looks good but definitely needs deep

breakfast and comfortable beds

oh and the gym is small but nice

gym…clean room….quiet…friendly staff…

i wish there was a restaurant or bar but it was very nice

desk staff and late night bar and restaurant staff were excellent

there's a fitness room and a pool which is pretty good

knowledge of bar staff. didn’t know which beers were weaker because “i don’t drink beer”

room and fitness center.

good for parents visiting kids going to berkeley

compostable room service presentation is horrible

we wanted to order late night room service but apparently there wasn t anybody on the shift.

friendly, helpful staff, nice bar and restaurant in the hotel, old fashioned feel with modern flair

the wifi seemed a bit slow, but otherwise we loved the stay.

usually quiet even when busy and over the holidays. breakfast good and ample.

the gym could use a bench.

the place is clean and early check in was possible

were very clean, the staff was friendly and helpful, and the continental breakfast was tasty and convenient

everything was great! breakfast could benefit from bacon and potatoes.

the spa and gym were a great amenity and we were invited to use it even after we checked out that

kids screaming across from my room for hours, had to change rooms

rooms are inviting, the grounds are beautiful and the pool, spa, and tennis courts give kids / families a lot to do

we enjoyed the bar for drinks and the restaurant for a big birthday dinner

hotel space accommodated visiting with family at the pool, in the lobby, in the restaurant the staff couldn t have been more professional or

breakfast good my kids love it housekeepers are friendly

they do have free continental breakfast

good facility with standard breakfast with very reasonable price

breakfast was continental and the rooms were big

lousy bag breakfast

kind of like a resort feel, without tons of kids

wife and i really like the beds and pillows, the fitness center, indoor pools, location (adjacent to the marina and hiking trail), and the hotel restaurant

desk staff that checked me in, went out off her way to accommodate my needs and request for an early check in to make my special event

front office staff gave us a gift certificate to be used for breakfast lunch or dinner

the beds were comfortable and the indoor pool was perfect for the kids to swim in.

very clean. location. staff were great. free laundry.

my room was above the laundry room way way back

op laundry machines with no way to get change on premises didn't make sense

the hotel offered free ev charging

the pool was sadly closed because of the pandemic

the spa tub is awesome!

shuttle bus also takes you to the train station if you want to go to sf city and picks you up again

pool was in adjacent hotel, not very convenient

convenient location, parking close to office/building, overall safety and security.

location is terrific and parking is easy

that breakfast started at 06:30, and not 06;00am.

the second time i did not have the spa in the room

the gym and hot tub were both awesome.

no internet very bad no breakfast

the breakfast is simple and consistent

the bed is comfy, the breakfast is reasonable for the hotel cost, and the room is clean, warm, and pleasant

breakfast is decent for the reasonable price

continental breakfast was available daily from 7 to 10 a

there is an espresso bar in lobby which was nice not having to hunt up my morning caffeine

great property and you get access to the gym next door.

bar or restaurant

loved the breakfast:great selection of tasty pastry, fresh fruit and juice and very good coffee

pool and gym access at the ymca

room service was delicious

i wish there was a jazzuci/spa available on site.

gym was just so-so

asked what were those fees the answer was : urban fee is for the amenities: 'free' wifi ,' free' gym, 'free&

jason in the bar and dennis at front desk were the best

the area of hotel was clean and we felt safe with our kids

location, gym, cocktails, breakfast

“snow” fell in the lobby every hour to delight the kids, and santa made a visit as well

wifi slow

good internet as well, along with a serviceable bar and a good breakfast buffet

the meal options for room service were a bit limited.

the rooftop bar was a nice place to hangout for a few hours before the concert

00 each from room service and that was all we got were the 2 burgers

we loved going to the rooftop bar after the giants game, the bartender was nice, the views were great and our food and drinks

i liked the idea pad in the room for ordering room service

the gym was good and their complimentary coffee was too

staff have always been great with early check in and providing a room with a view

accomadated us for 2 beds, high floor and late check out

gym was excellent for a hotel gym

wasn't very helpful, i requested for early check in one month in advance and than on the day of the arrival

was nicer than i expected, the room service was perfect after a long day of walking around we didnt want to walk anywhere so that

breakfast was delicious and several options

there's no room service

let me check in early even though i was there way before check in time, and waived the early check in fee

i'm not sure if they had continental breakfast i didn't ask. if they don't they should.

hotel, restaurant and bar in hotel great at the end of a busy day and the coffee shop also fabulous

beautiful place love that they had a bar and coffee place downstairs. the view was amazing !

fitness center, clean room

friendliness of staff coffee bar excellent healthy foods clean room

the lobby is spacious, with a wonderful bar and courtyard

we enjoyed the in-room service for breakfast, but it was very difficult to get into the $80/room budget

room with the bay view, the room itself, very cosy, the staff were exceptionally nice, the breakfast was very good

they have been so accommodating in all our requests including changing layout for our kids sleeping, holding our packages for us in between our two stays, printing our paperwork and

late check out

above and beyond for kids. they created our son with a stuffed animal upon arrival.

wanted food, room service

great location for the chinese new year parade! wonderful room service.

the food at the restaurant and bar were excellent and so convenient

gym could have been a bit better and more well equipped.

the staff were very helpful with early check in. much appreciated.

no in room dining service laundry costs seemed expensive.

the room was very nice and the gym facilities were great

danny the front desk man was great and so was paul at the front bar area

be they have all types of rooms with cheap/budget rates too, i could see a lot of college /school kids ( may be part of some events) there during my stay and it was absolutely noisy around lift

no room service available - but this is covid related!

they were very nice about letting us do early check in

were allowed to play in the gym area and not wearing proper gym attire

pool and workout gym is awesome

great location, good gym and pool

clean room and the gym faciliies

the staff was extremely helpful, the room service was quick

no breakfast facilities

was no restaurant located within the hotel that was operating so we had to leave the hotel for breakfast options

morning coffee bar and early evening cocktails were much appreciated

flight came early so i asked for an early check in and they said yes with a room upgrade

no gift shop, no atm, no 24hr room service.

amazing gym and pool

the spa was closed until end of the year

room service food was exceptional

no room service, breakfast

elevator (old, the door is not safe for kids)

building and while our windows were overlooking a gorgeous view of the bay bridge, the screaming kids are a million times worse than the traffic on broadway

also, there is a daycare right next door so you wake up to the sound of little kids

the allowed me to park my big truck in their temporary parking overnight, since i arrived

even the charming sight and sounds of the little kids playing in their outside day care center's playground visible from outside my 3rd floor room

no plastic cups with water machine in gym

the gym is not really a gym, it's just a room with 3 machines.

and no hot choco pods for kids, only coffee pods

in was easy, even refunded my early check in fee because both rooms were ready

luggage storage, early check in, great customer service, quiet, clean, comfy room

offered luggage storage for early arrival and late check out

the fitness center was excellent and was fully equipped like a standard gym

gym was phenomenal

the gym is very well-equipped compared to other hotel gyms and is large in size, as well as being quite

or deodorant, valet parking was 75$ was a bit expensive, restaurant food was limited to one and kids didn't like their foods

the only thing i didn't like is that the place doesn't have a gym or any other facilities.

within walking distance to everything around fishermans wharf, great games room, nice and cosy gym facilities, friendly staff

we were allowed an early check in which was much appreciated.

they have a lot play ?reas for kids and marshmallows in the fire?

of the courtyard and hotel amenities were closed (gym, bar, food truck)

lovely large enclosed courtyard with seating areas to relax and kids to

the location and free parking was extremely convenient since we were travelling with kids and exploring sf from this point was very easy

were huge and super comfy, views of coit tower and bay from balconies, nice to have a lounge and kitchen area

my wife and kids, 11 and 9yrs, were happy with staying there

elevator broke and i had to haul my kids in the stroller down the stairs

kids loved everything about this location as well as ourselves

the fact breakfast was not included for the price is scandalous

a lobby coffee bar would have been nice

fantastic hotel loved the gym with pool at equinox very nice to start the day with this facility

and the breakfast was outstanding

only small piece of negative feedback is that the bar seemed a bit under-staffed

spa area was a little underwhelming. bathroom was a bit basic.

room service charges

sadly we couldn’t move as our kids were in a room next door

wasn't prepared with kids and stroller

great spa service

wifi set up

room service knocking at 8:00am when check out is 11am

lobby bar was a nice way to relax and have a drink before retiring for the evening

the bar service was great and nothing was a problem

hotel have fire pits and games for the kids to enjoy, it’s so relaxing and well situated to everything

staff, the view

was after hours & our request for room service was still met

and room service was bad

i enjoy the gym and coffee bar

room service was prompt and food was hot