though all three pools were open, the pool was very crowded and there were children in the pool who were bumping

actually, the room service food is quite a deal considering the amount of food you get with an order

rooms are inviting, the grounds are beautiful and the pool, spa, and tennis courts give kids / families a lot to do

the kids didn't eat the breakfast i bought them

i liked the gym and spa.

good for parents visiting kids going to berkeley

the entire staff was welcoming to our furry kids and very helpful with any question we had

staff at the bar and at breakfast

the entire staff was welcoming to our furry kids and very helpful with any question we had

we wanted to order late night room service but apparently there wasn t anybody on the shift.

and check out process, great location, abundant parking, clean and comfortable room, incredible breakfast - large variety, generous, fresh

quite efficient, 24/7 gym with basic instrument, adequate breakfast

everything nice and smooth. great hot breakfast!

the only thing i didn't like was that there are not enough rooms with spa bath.

the gym could use a bench.

enjoyed the free wifi and delicious complementary breakfast

appreciated the laundry facilities and the mini market on site

the bed was comfortable, the kitchen had everything we need to heat our left overs, or food from trader joe's (5 minutes walk

had a hectic schedule on check in day and required an early check in

there is a nice marketplace, eatery where surrounding a full bar are about 12 different cuisines to choose from and a common area of tables to eat

breakfast menus, potatoes are half done.

welcoming staff, great breakfast clean room and gym and location that is close to bart.

oh and the gym is small but nice

near transit, hot breakfast, comfortable bed.

breakfast and comfortable beds

) and the parking was right outside our window

food! the pool area is small and too close to the parking lot.

o teenagers and two toddlers

this time there were screaming kids and adults in pool

as a woman traveling alone i felt very safe walking across the parking

the room was comfortable. love the hot tub and pool i would go back when ever chance i get.

i would use the gym if it has a pull-up bar and place for doing sit-up

my kids loved our stay, especially the indoor hot tub and pool

the pool was a bit cold.

the first room smelled like a kids, gym locker

desk attendant was terrific with finding needed shopping, then dinner, quarters and soap for laundry, and then having a cab for us in the morning

i chose this hotel based on the fact that the photos showed that they had a very weel equipped gym but they don't

did not like that we had to go over to the sister hotel for both breakfast and pool amenities

no bar or food options besides breakfast.

the spa tub is awesome!

no room service.

better support system for door dash drop off since room service is closed during covid.

bar was closed earlier than we had expected upon returning to our hotel to finish off our evening

only stayed for one night, it was nice, i liked that they had laundry.

gym is amazing staff is amazing houskeeping claudia and front desk lupe

knowledge of bar staff. didn’t know which beers were weaker because “i don’t drink beer”

i wish there was a restaurant or bar but it was very nice

room and fitness center.

there's a fitness room and a pool which is pretty good

desk staff and late night bar and restaurant staff were excellent

room service starts at 5 pm.

was perfect

fight for comped breakfast, no comp bar drinks

doesn t have room service, bell boy and you have to inform them 24hours prior to wanting housekeeping

the hotel was nice. the staff was friendly. the room service was faster than expected.

has only one thing going for it - location - next to jack london square - where there is a great bar / eatery attached to a bowling alley

breakfast good my kids love it housekeepers are friendly

breakfast was ok ,would of like to see more pastries ,hot food like eggs,pancakes,and sausage, as

they do have free continental breakfast

it very cool area to have fun in eat good food at evansjones bbq and sports bar you can ride the ferry over to san francisco from jack london square is this a cool beautiful

very clean. location. staff were great. free laundry.

my room was above the laundry room way way back

op laundry machines with no way to get change on premises didn't make sense

great facilities - we liked the small shop, the option to take out from the restaurant, the laundry provision, the pool

did not offer complimentary breakfast or coffee parking

that the pool and gym weren’t open

staff, layout, landscaping and the pool house with pool hot tub sauna

the view from the bar is to die for

convenient location, parking close to office/building, overall safety and security.

location is terrific and parking is easy

that breakfast started at 06:30, and not 06;00am.

the second time i did not have the spa in the room

the gym and hot tub were both awesome.

no internet very bad no breakfast

the breakfast is simple and consistent

the bed is comfy, the breakfast is reasonable for the hotel cost, and the room is clean, warm, and pleasant

breakfast is decent for the reasonable price

continental breakfast was available daily from 7 to 10 a

i never have use the airport shuttle to this hotel so i am not sure about that

operated laundry machines, microwave in the room, more attachments for the gym equipment currently in place for cables, card access for the room often inoperable and security

the lobby bar and bistro met our needs after a long flight from honolulu

hotel does not have a bar or restaurant

there was water in the lobby and bottled water in the gym

staff at the bar was very unfriendly and not attentive it was difficult to order a drink and get their attention

would have been nice if there was a hot tub as well as a pool, or bath tubs in the rooms.

pool is actually open to the outdoors.

gym was closed but it was a safety measures, so no complains.

pool area was pleasant overall, but it isn t fully sheltered from the wind

the friendliness of staff was good. airport shuttle service free wifi. rooms are spacious.

the bed was big and the wifi works well

the fact that there s a gym, pool and restaurant on the site are also great points for me

guys are really friendly in bar and really know to accommodate guest

ich is not told at booking) staff did not tell us about the restaurant nor the wifi

nice pool, great restaurant, delicious meals and the free breakfast was a full meal, even eggs benedict

the bar tender was very nice

free wifi

cleanliness, diamonds bar and grill, wait staff and bartender; food was good; everything was great

no complimentary breakfast

towel for swimming pool was out everytime k checked

breakfast no gym no pool because covid 19 but they don’t give you a discount and didn’t lower their prices

kitchen and amenities were well worth the value

my husband used the pool and the gym

the beds and couch were comfortable; the room was clean and well organized; the free breakfast was great

property looks a little less than desirable from the front entrance, but the interior courtyard/ pool area was a lovely unexpected surprise

being so close to the airport was very helpful and the pool was great for the kids.

value for the money, room clean and comfy, big room space, and very nice balcony overseeing the pool

there was an outside balcony to sit and relax overlooking the pool

there is a pool, but no hot tub

lots of choice for breakfast as well

we were not able to participate in the breakfast due to an early flight.

the breakfast was wonderful as well

breakfast provided bags to take items to your room

i had my kids in the car and was about to go postal but he seemed so not present in the moment i didn’t

and gym are nice

the pool and room service had gotten out ordered wrong or once but theee times in one night!!

pool, gym, business

you also have to become a bonvoy member just to have wifi

didnt get to try the room service

noice from the planes when out in pool area. fitness room was small and not to much equipment.

24 hr coffee or tea is also available in the lobby, along with a bar for evening enjoyment with lots of tv's to enjoy with a drink & snack

the room was very spacious, good breakfast selections and i would definitely stay again

great little bar with an excellent burger and chicken wings

flight so unable to take part of the breakfast

i used the gym as well and it was great and clean

went well, great front desk folks, room very nice, big and roomy and breakfast was great

the pool was cold and could have used some cleaning

next door is a 24 hour gym, there are multiple food options in walking distance

customer service, full breakfast, great price, and clean

the spa and pool were so clean and beautiful. the service was excellent!! love this hotel.

location was great for my kids activities nearby. room was clean.

the spa and pool were so clean and beautiful. the service was excellent!! love this hotel.

the gym facilities were the best that i have ever experienced.

beautiful pool with an indoor sauna and steam room

parking is not included 2: nobody picked up room service 3: the made to order breakfast and free drinks not available on weekends

no room service like change of beddings when we had a 5 day stay

8 noisy people in suite next to us. lots of kids, lots of

the website, it shows a hot tub, none on property, plugs for the 6 charge did not work room service was disappointing, no coffee replaced for us, garbage not thrown out, parking lot just

breakfast, pool, gym - all awesome!

spotlessly clean. really nice and quiet gym. excellent and very helpful staff.

great location, friendly staff, clean rooms, nice gym

the property has everything to meet basic needs of a hotel (gym, sitting area, etc

early check in accommodated and front desk agent angela was very nice ! room was clean.

clean, stylish, and spacious room. easy access. quiet. nice gym.

parking is a little tight if you have a big truck, i drive a compact, so it s no problem.

breakfast was disappointing, only coffee & pastry

consider adding some fruit such as apples and bananas to the breakfast.

satisfied with the coffee and pastry we received for breakfast

breakfast included isn't what you would call a breakfast since it consists of coffee/tea and toast

the staff and i don't have to go anywhere for breakfast

i had a work meeting so kevin advised that i call in the morning to request late check out, which i did

front desk had no change for laundry room or change machine for quarters

the schedule for breakfast.

great location. easy to book your. great breakfast

i had a mouse in the kitchen they did

i was offered a dirty laundry tub to take my items out to my car

the room was nice n the breakfast was excellent!

would have been nice to of had the facilities like pool workout room open i would ve stayed another

the breakfast was good, but since they opened the kitchen at 5:30 a

plus pool and hot tob were dirty and full of debris

did not feel family friendly, caught a man watching porn in the hot tub while my kids were in the pool, despicable

we could hear the kids playing until 11:00 at night beside our room

there were 7 of us with 2 rooms, 4 adults 3 kids

room was clean and comfortable pool was a nice treat coffee shop was great

great motel and the bar inside the motel had the best drinks

coffee bar and food choices could have been better

great property and you get access to the gym next door.

breakfast was okay

hotel didn't have bar or cafe but hotel next door had both