excellent breakfast very clean

location for my purpose of being there. didn’t use kitchen had no need to.

the staff at the front desk didn't make me feel welcomed. the kitchen staff was very helpful.

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

location, free breakfast and parking and laundry facility

pool was open breakfast was great and it was clean and comfortable.

the breakfast choices were equal to many other more expensive hotels

i also liked their variety for breakfast and that they had flavored creamer for the coffee

healthy options during breakfast would be nice

location and the free, hot breakfast.

the guest was very loud kids running in the hallway could not rest.

there was a large amount of guest noise on the hallways.(kids)

broken elevator, stuffy hallway, no kids menu at restaurant, long drive to city center.

the pool & exercise room

shuttle service was awesome. the room was great!

had a pleasant and welcoming when i came the entire staff was very pleasant pleasant and the breakfast was nice coffee hot

they could’ve served breakfast

breakfast was good. room was okay. front desk staff rocked.

breakfast was a little disappointing

early check in

parking was horrible and they had the pool closed and not breakfast

the shuttle driver and all other staff were friendly, courteous and helpful

the noise continued until 1am coffee bar was

quiet. close to airport. shuttle was efficient.

so, i was in the middle of chicago with two kids and all the places were more than 300dls per night

excellent breakfast selection serviced by gee who was so friendly and positive early in the morning

the pool wasn’t open at the time it said it would be open because they were cleaning it

the pool was closed

breakfast was very good, location excellent for where we had to go

the pool was nice even though it was small

no breakfast

upon getting there no elevator was working and the vending machine took my money laundry facility was down and pool was

the last minute pet fee when the add said there was none

we got a decent night's sleep and even missed breakfast

didn't work pool wasn't working hallways to the room were dirty i know they're under renovation but for the

only complaint i had about the facility was how cold the indoor pool was

inside pool is a plus

pool was down for maintenance although nobody was doing anything to it

pool was small

pool was a little small...

me going to the front desk on 2 days to get the grab bar near the toilet fixed, which was essential for my family member who uses a wheelchair

i don’t eat breakfast

services were not available for regular clothes but they did gym clothes complimentary everyday

no continental breakfast

liked that the you had workout equipment in the room and the gym was big

nice indoor pool and well-equipped gym

we got there early and no early check in but understandable. will book there again

we had 4 kids and they just wanted the pool

was clean, the pool was clean (small but perfect for littler kids), a hot tub, and a pancake making machine that my kids thought was wonderful

the pool was quite small and crowded.

airport shuttles stopped frequently

the kids loved that the pool stayed open until 10 pm

i enjoyed the pool and the hot breakfast.

the breakfast was great also

the place was clean, the room had a home feel to it, the kids loved the pool and basketball court

left too early so no breakfast

free shuttle service/friendly, attentive staff/hot breakfast

breakfast , convinient airport shuttle , great staff and very flexible with request , granted us late check out till 1pm we appreciate that a lot cuz we didn't has much night sleep and needed a

free shuttle service/friendly, attentive staff/hot breakfast

allowed early check in and great enthusiasm in greeting guests

arrived about 2 am with several kids

the breakfast

was on the second floor and the room next to me was very noisy because it was a bunch of kids having a birthday party and they were in the hallway screaming and slamming doors

the way the employees talk to me an my kids i feel because of our race

that kids was all over the place and pool with no adult.

having the sports bar on the premises was convenient.

cleaning towelettes in gym

enjoyed our stay, the pool was nice

advertise pool more.... and offer continental breakfast.

convenience to airport, swiftness of shuttle, front reception friendliness

the hotel for the most part was very well kept and the shuttle service to the airport was very quick and much appreciated

fitness center was small but efficient

the room service was excellent. i enjoyed my trip.

i called to do an early check in at 11am

the shuttle was very small and picked up a lot of ppl at 330am.

just think the room service menu should have more variety

location and breakfast

beat the location, free airport shuttle, amazing complimentary full breakfast, bar, amenities, cleanliness, accessibility, perks- we especially commend hudson webber

there is a small bar and 24-hour light meals available which was convenient

to the training facility and airport amenities were nice though the mini golf are should be described as a putting

the breakfast ud83cudf73 was more than expected very delicious ud83eudd24 laid out very nice

no, the hotel was nice,shuttle was on time, room was quiet

rooms big and comfortable and the shuttle bus was a great added bonus at 5am

close and convenient to airport and shuttle took us right to departures.

property was pretty old/run down

kids liked the pool. the room was nice. the size of the room was nice as well.

from 9-11pm terribly noisy -people in the halls loudly laughing- kids running and making noise air conditioner blowing hard, noisy, very cold

the pool was open and had schedule times

the shuttle to midway to hop on the orange line is a real +

everything ...the room indoor pool

good room service, complementary airport shuttle, and complementary breakfast

i love the shuttle service and it a clean hotel and close to the airport.

ter checking into the hotel, we returned our rental car to the airport and used the hotel shuttle to return to the hotel so as not having to pay the parking fee

room, the free shuttle service from the airport, the breakfast

the location was great and the fact they offer shuttle bus to hotel

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i was

convenient airport shuttle; fabulous dining at the copper fox

breakfast & my worse thing was when we was sleeping one night fire alarm start sound my wife & kids really scared, i probably never use you guys

some rowdy kids that were running around middle of the night around 2am.

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i was

slightly outdated and the room service came once during our 3 night stay.

they need more breakfast options other than cereal

parking lot nasty food trash every side of this building people hanging outside like there in the

the fitness room was the worst i had ever seen, no ac, no one had cleaned it in probably over a year or

laundry strewn down the corridor

fried eggs or scramble you should be able to take your food to your room i don't want to eat my breakfast around people blowing their

breakfast was suppose to be included according to making the reservation. none!

the breakfast is great there

i appreciate how clean the rooms were and i enjoyed the breakfast and the kindness of the staff especially the front desk clerk

the room serves, the breakfast

- the breakfast buffet was very limited and food was lukewarm

breakfast

breakfast absolutely poor, insulation of the rooms not very good; we were lucky that there were not

could of had better breakfast for the money we paid

breakfast very poor

no buffet breakfast

light breakfast

breakfast could have been better

to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building, total privacy, and lovely decor in rooms

the breakfast wasn’t what i expected it had nothing that i like to eat

of all, i never really eat breakfast in the morning time and hotels simply because they never have what i eat

breakfast looked good until i got closer

breakfast was meh

liked the amenities: gym, free parking, streaming access and complimentary breakfast

fresh excellent breakfast offerings with plenty of coffee

breakfast was the best i’ve had in my recent travel

best part about this hotel was it was near hollywood casino amphitheater and they generously open their doors to the local bugs to stay in their rooms

in pool area was really intense, made our eyes burn so much we couldn't stay in the

thing i thought the pool water could be a little clearer b sides that breakfast was excellent the lady who was

it is updated. pool was open. comfortable beds.

the breakfast was good

we went out for breakfast.

need some toast with breakfast instead of only cinnamon buns

nothing major--had to wait for coffee to brew when i went for breakfast. not a big hassle.

the continental breakfast had a big selection

nice swimming pool, but we did not have a chance to use it

very clean rooms, breakfast was cool as well

the breakfast served for great!

the complementary breakfast was really good , and a great variety of breakfast items

small pool no hot tub

nice upscale area and great lobby and bar area.

unfortunately because of all this coronavirus we're unable to get room service

the on-site restaurant, coffee shop, and bar were great amenities to have on site.

pool and hot tub were a hit for both the adults and kids

kids were in the pool area up until it closed

though, i paid for 6 people and had requested for a very clean room as i was staying with kids

the person helping with breakfast was not friendly

not the hotel's fault but the pool was one of the things we wanted so our kids could play

hotel was clean, breakfast was good

i love the pool i love the beds i love the staff i love everything pretty much

like we was in the pool area

breakfast was good

area is degenerating. some areas are nice. pool area is being worked on.

parking and didn't have hot breakfast

the hot water didn't get hot enough for me. no pool.

comfy bed and pillows. restaurant and bar onsite.

staff were friendly and breakfast was good

i could hear the expressway by way of the wall air venting system. there was no breakfast.

booked this room for my kids, the women at the front desk had it fully cleaned for them in 20 minutes and even let us check

my kids were definitely disappointed in that

it's only 20 min from home, it was the perfect place for our mini vacation for the kids to enjoy some pool time

as a parent that makes their kids rinse off, it was difficult to use

kitchen fridge not cold and light not working

the hotel was very nice and has an awesome swimming pool.

things like the pool being busy, but i was disappointed with the number of unsupervised kids in the pool area

the eggs and sausage could have been a bit warmer. otherwise, breakfast was fine.

gym available, elevator to upper floors

the room is clean, smells nice, the staff is nice, the breakfast is descent, fridge in room.

location and breakfast.

great breakfast

clean pool service atmosphere comfy spacious

wish there could have been meat on the breakfast menu.

needs a bar or restaurant more tables/chairs in the pool

staff was nice and friendly. breakfast was nice for the price.

the breakfast was excellent and they had a nice variety of items to choose from

great location, very clean rooms, free breakfast!

property was clean everybody was nice the room was clean and beautiful the food the breakfast food was

room was nice and clean,and the linens was clean. breakfast was good.

breakfast

breakfast and the staff

the kids enjoyed the huge screen

location and gym

love the breakfast idea also $10 for adults and free for kids

gym,laundry

location was perfect for me…close to my friends muay thai gym