excellent breakfast very clean

location for my purpose of being there. didn’t use kitchen had no need to.

the staff at the front desk didn't make me feel welcomed. the kitchen staff was very helpful.

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

location, free breakfast and parking and laundry facility

pool was open breakfast was great and it was clean and comfortable.

the breakfast choices were equal to many other more expensive hotels

i also liked their variety for breakfast and that they had flavored creamer for the coffee

healthy options during breakfast would be nice

location and the free, hot breakfast.

the guest was very loud kids running in the hallway could not rest.

there was a large amount of guest noise on the hallways.(kids)

broken elevator, stuffy hallway, no kids menu at restaurant, long drive to city center.

the pool & exercise room

shuttle service was awesome. the room was great!

had a pleasant and welcoming when i came the entire staff was very pleasant pleasant and the breakfast was nice coffee hot

they could’ve served breakfast

breakfast was good. room was okay. front desk staff rocked.

breakfast was a little disappointing

early check in

parking was horrible and they had the pool closed and not breakfast

the shuttle driver and all other staff were friendly, courteous and helpful

the noise continued until 1am coffee bar was

quiet. close to airport. shuttle was efficient.

so, i was in the middle of chicago with two kids and all the places were more than 300dls per night

kitchen, it was wonderful

5 min travel to midway airport, shuttle to airport, super breakfast, hotel was neat and perfect

the place was clean, the room had a home feel to it, the kids loved the pool and basketball court

breakfast

i love the room with the kitchen and the dishes. the bed was extremely comfortable .

free shuttle service/friendly, attentive staff/hot breakfast

really appreciated the early check/late check out courtesy!

airport shuttle was nice, but easier to use bus when available to the orange line

the shuttle, cleanliness, politeness of staff, the

left too early so no breakfast

close to airport, shuttle service was great

i didn t like not having access to the pool and having to ask the front desk to let me in!

that kids was all over the place and pool with no adult.

they have an airport shuttle that comes every 20 minutes

the breakfast

the staff was great. i also appreciated the frequency and reliability of the airport shuttle.

i was able to use the pool for an hour and although not as warm as i had hoped it was nice to have it 'booked' for just

enjoyed our stay, the pool was nice

location is 5 minutes from the airport, efficient shuttle system

advertise pool more.... and offer continental breakfast.

friendly staff, clean room and reliable airport shuttle

the hotel for the most part was very well kept and the shuttle service to the airport was very quick and much appreciated

fitness center was small but efficient

just for the guy to change my room just for the tv in the other room to be broken too there were kids running through the hallways screaming the pool despite them having the restrictions on the

the room, pool, staff, and shuttle service were all excellent.

wish i could have experienced the pool :

checked out before breakfast was served.

just think the room service menu should have more variety

comfy room with quiet ac excellent water pressure in shower accommodates us as we needed and early check in closest cta station is at midway, but can use the shuttle to get there and back as

good room service food

super clean, great front desk staff, nice breakfast until 10a.

the breakfast ud83cudf73 was more than expected very delicious ud83eudd24 laid out very nice

early check in request was not accepted

shuttle service

easy parking, good breakfasts, polite from check in to housekeeping.

we never got a chance it was always filled with kids from the time it opened to the time it closed at 11 pm

pool and room

the front desk was very helpful in helping us plan for a shuttle ride to the airport the next morning

i also liked the pool and the gym

the pool is tiny too small to enjoy

covid 19 shut down, no room service, no dining breakfast ud83dude12 no discount ud83dude22

i love the shuttle service and it a clean hotel and close to the airport.

location and breakfast was great

noisey guest , no room service

location and shuttle to the airport

free shuttle to airport. indoor pool and fitness center.

no room service provided/ the room was never cleaned

plus the proximity to midway airport was great as was the shuttle which ran every 20 minutes

the fact that room service was not available

pool can be very crowded and there seems to be huge groups coming in to swim.

pool and the room

pool was smaller than it appeared in the pictures

breakfast was okay

breakfast was great.

onsite laundry & close to restaurants

laundry strewn down the corridor

i'm certain people smoked there before or they do the laundry together

it has parking. the staff was nice.

the whole facility had a foul smell and the fitness center was down

the breakfast is great there

the kitchen with a fridge so that i could keep my soft drinks cold

i liked the staff, the room, and breakfast was great for the price.

eggs to the menu and let the customers be able to take their food back to their room and eat breakfast people are not as clean as other people, when i eat my breakfast i don't want to hear

the room serves, the breakfast

no buffet breakfast

very clean , staff is magnificent,(breakfast)

the breakfast wasn’t what i expected it had nothing that i like to eat

to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building, total privacy, and lovely decor in rooms

good breakfast in morning

hot breakfast every morning

breakfast looked good until i got closer

the breakfast was good for the value.

excellent breakfast meals prepared

of all, i never really eat breakfast in the morning time and hotels simply because they never have what i eat

no pet fee

didn't work pool wasn't working hallways to the room were dirty i know they're under renovation but for the

was i charged a 25 pet fee

problem is with the other class of people that stay there now barefoot kids and teenagers in the breakfast room dogs everywhere

the hot tub wasn’t working but the pool was nice and warm

the continental breakfast was mediocre.

breakfast very poor

breakfast a bit limited. restaurant food was fantastic

breakfast was delicious with tons of options for hot food with good coffee

breakfast was somewhat disorganized.

inside pool is a plus

the housekeeping service every day was nice, the pool was really clean and welcoming.

not really. when we arrived the pool was closed for maintenance but opened the next day.

pool was small

pool was a little small...

was the only free breakfast offering, everything else required payment

loved the gym facility and it was very close to our family in the area

everything the breakfast was even good

notice of pet fee at time of check in would have been good. our dog did enjoy her stay, too.

i don’t eat breakfast

the pool was not circulating well, so didn't seem real clean

desk guy (so sorry i can't remember his name) was very nice and accommodating to early check in

nice indoor pool and well-equipped gym

here for a weekend away and never got to use the pool or hot tub because it was always full of kids during the open hours

pool & hot tub were open

breakfast was the best i’ve had in my recent travel

best part about this hotel was it was near hollywood casino amphitheater and they generously open their doors to the local bugs to stay in their rooms

in pool area was really intense, made our eyes burn so much we couldn't stay in the

thing i thought the pool water could be a little clearer b sides that breakfast was excellent the lady who was

it is updated. pool was open. comfortable beds.

the breakfast was good

we went out for breakfast.

need some toast with breakfast instead of only cinnamon buns

nothing major--had to wait for coffee to brew when i went for breakfast. not a big hassle.

the continental breakfast had a big selection

nice swimming pool, but we did not have a chance to use it

very clean rooms, breakfast was cool as well

the breakfast served for great!

the complementary breakfast was really good , and a great variety of breakfast items

small pool no hot tub

nice upscale area and great lobby and bar area.

unfortunately because of all this coronavirus we're unable to get room service

the on-site restaurant, coffee shop, and bar were great amenities to have on site.

pool and hot tub were a hit for both the adults and kids

kids were in the pool area up until it closed

the room is clean, smells nice, the staff is nice, the breakfast is descent, fridge in room.

gym available, elevator to upper floors

nice dining room, fresh and hot complimentary breakfast each day

breakfast

great breakfast

the pool was a little smaller than i imagined

the pool was locked but i understand the reason why.

wish there could have been meat on the breakfast menu.

the breakfast was not good but with the friendly staff i going to say my overall experience was

the breakfast was excellent and they had a nice variety of items to choose from

breakfast

great location, very clean rooms, free breakfast!

enjoyed the breakfast very much due to the selection of items to eat

room was nice and clean,and the linens was clean. breakfast was good.

understand covid restrictions, yet the grab n go breakfast wasn't to my liking, nor my 4 year old

the highlight was room service breakfast

the rooms are spacious and well-appointed, and the quality of equipment in the gym facility was a welcome surprise

no children’s teams or partying kids

gym baseboards were filthy

the gym was a good size with all the necessary basic equipment

the pool area is nice as well

family friendly, we got to our room and my kids ran to the bed and i immediately got a call about the kids running it was literally 2 minutes

though, i paid for 6 people and had requested for a very clean room as i was staying with kids

kids loved the pool

the size of the room was excellent & my kids loved it!

very friendly staff. room was spotless and smelled fresh. pool was so relaxing.

location was a bit isolated. but they had a shuttle

t work in the gym, i tripped on one because the belt wasn

there was no continental breakfast

we wished that the cocktail bar was open later in the evening

no breakfast (covid19)

the hot water didn't get hot enough for me. no pool.

rates are to high and with no swimming pool

over slept breakfast

that the pool wasnt working

the breakfast was also really tasty with both hot and cold options

kitchen fridge not cold and light not working

fitness center had funny smell

loved tha pool beds felt great

staff was very friendly and helpful. breakfast was great! i would definitely stay here again.