the gym was a good size with all the necessary basic equipment

no room service.

didn't work, no bar soap for the lavatory, no parking, restaurant service was slow, no coffee maker, room starting

d to ask for it), restaurant service was slow, paint and door fixture in

for bare minimum, no amenities such as mini bar, room service, cotton swaps etc

the front desk, the bar staff, servers and the guys that took my bags

the location for perfect for us to visit our kids at uchicago

in addition, i was denied a late check out the following day

nice cozy bar and lobby

bar service was extremely slow to the point of wanting to leave and the hallways were very warm

maybe a bar of soap, plastic glasses in bathroom

i appreciated the morning coffee bar too

very friendly, convenient lication, & appreciate the shuttle!

it had hair and soap scum in the please we’re you would put a bar of soap and the sink and toilet and door to bathroom wasn’t clean

people were very friendly. the shuttle was very nice. room was great

the gym was alright and they had a laundry room you could use for free

clean, had a basic but adequate gym, has complimentary laundry facilities which are a complete game changer for us as we travel light

clean, had a basic but adequate gym, has complimentary laundry facilities which are a complete game changer for us as we travel

the fitness center and free laundry usage was super handy

the continental breakfast was delicious, with both hot and cold items including eggs, cereal, fresh fruit, lots of

no room service

bar and restaurants were convenient

staff, hotel location, interior of the hotel, hotel bed, free convenience items, room service chocolate cake was delicious

quick, safe walk to soldier field at night with kids.

the gym and the pool.

gym is not very clean elevator is not very clean inside of the room was fairly clean but daily

the restaurant was closed and the room service was limited.

only thing we noticed was that the chairs down in the bar area were absolutely filthy

for wifi and then removing from the bill which they did not till i pointed out

spacious rooms, proximity to the convention centre. greaty gym facility

breakfast was not until 6:30.....and no coffee to be found before that time.

beds were really comfortable and chuck the shuttle driver was very nice

i loved the prompt check in service and the airport shuttle was such a huge help.

didn't have breakfast

to the airport, accessibility to a free airport shuttle

felt like walking down a high-school gym locker room

breakfast was given in a bag no meat no gym no pool

they serve breakfast and great coffee and provide free shuttle bus

great on shuttle service to airport. breakfast was good. friendly staff. room was comfortable.

all was well! breakfast was a major plus.

many kids running through the hallways from parents booking hotel swimming parties for their

the hot breakfast buffet had plenty of options for the kids, my wife and i

room service and bar hours need to be extended.

were a little disappointed with the pool situation, very strong chlorine smell and the space was small

shuttle service to airport/train

there was no early check in

breakfast was good. room was okay. front desk staff rocked.

i forgot my freezer breakfast

breakfast was a little disappointing

they could’ve served breakfast

llway carpet bunched down the aisle, rooms/tv old), no room service at all including cleaning, towels, anything

rooms big and comfortable and the shuttle bus was a great added bonus at 5am

enjoyed breakfast every morning

super clean, great front desk staff, nice breakfast until 10a.

location and shuttle to airport

i love the shuttle service and it a clean hotel and close to the airport.

covid 19 shut down, no room service, no dining breakfast ud83dude12 no discount ud83dude22

very clean, courteous and pleasant staff, and great breakfast

noisey guest , no room service

loved that there was an airport shuttle that ran every 20 minutes, which gave me access to cta and city buses at mdw, as well as my

staff were great and let us know we could park in the lot and get shuttles to the airport for about the same price as midway parking

the gym was lacking in equipment and variety.

clean and comfortable place with hot breakfast served with various types of foodies

i wish it had a pool

pool was always full of screaming children extremely loud

nice breakfast options

that kids was all over the place and pool with no adult.

that kids was all over the place and pool with no adult.

i like the room how it was set up. two tvs for convenience . the pool. staff was friendly!

the shuttle was very small and picked up a lot of ppl at 330am.

for shuttle to airport to pick up son and was told to wait 10 minutes

the shuttle was very convenient

i called to do an early check in at 11am

just for the guy to change my room just for the tv in the other room to be broken too there were kids running through the hallways screaming the pool despite them having the restrictions on the

more airport shuttle service or bigger shuttles to hold more people.

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i was

location, cleanliness & the bar downstairs.

airport shuttle is a huge plus

there was a lot of noise late during the night- talking in the hallway, kids running up and down the floor

i liked the large rooms, comfy beds, excellent service and top gym.

very friendly staff. great location. easy shuttle to airport.

hotel bar/restaurant was a complete failure

advertise pool more.... and offer continental breakfast.

cleaning towelettes in gym

shuttle service was awesome. the room was great!

and breakfast restaurant there s also a pool we didn t get to visit

staff was very helpful with cab service and airport shuttle service at 10:30 pm

fitness room, was very poorly kept, mainly because parents at the pool were allowing there kids to run from the pool dripping wet on the the equipment

i have 5 kids and it was comfortable enough for all of us and the staff did not bother me

front desk was really rude, they act like they had attitude didn't want to give us towels, had kids playing in the hall

very friendly and helpful, the rooms clean and well stocked (toiletries, towels, etc), very good shuttle service

clean, great linens and pillows...bed very comfy. i so appreciate the shuttle service to midway!

staff was very friendly and extremely helpful with the getting the airport shuttle.

from 9-11pm terribly noisy -people in the halls loudly laughing- kids running and making noise air conditioner blowing hard, noisy, very cold

, breakfast was great

they have a very well equipped gym, a clean indoor pool, and breakfast was a little bit different each morning but really good for

really enjoyed having a full kitchen with enough room for my family and i to relax without being on top of each other

pool in the hot tub were fun for the kids

friendly staff, delicious breakfast, beautiful rooms, a whole kitchen in the room!

no room service. breakfast was never much. restaurant was closed.

basically everything! did not hit up the gym because i was there for lollapalooza.

wifi sucked

lobby area unimpressive and breakfast and gym were underwhelming

did not have a bar fridge.

loved it superb will be back soon. should not be charging for the gym though!

the lobby amenities were fantastic, as well as the pool.

room service tray was placed outside when we were done

there were a ton of kids in the hotel and never did we hear anything from inside our room

great location, love the gym and pool areas, comfortable bed, decent shower

the hotel falsely claimed to offer 5pm late check out for 69

there were a lot of families with kids in town for some big volleyball tournament

the restaurants and bar area need to be updated.

oh but the gym equipment is in disrepair

there is a well equipped gym for a hotel

i missed having a kettle in the room but the room service could deliver tea.

view of the building next door and the alley cons: *the biggest con of all: i could not get the wifi to work on my laptop

for cheap the staff worked amazing with us especially because we are a big group we asked for early check in and they were amazing about it the rooms were super clean and very

wifi is not so fast

clean, friendly, nice cafe next door, good gym

the lobby bar was fun and very friendly

gym facility also nice with clean and up to date equipment

we had drink and a light meal at the bar which was very perfectly prepared, in fact it might have been one of the best pieces of steak i

walking distance from all attractions. great staff early check in and out process. comfortable.

the gym is extremely clean and has great cardio machines, weights and cables

the room was comfortable, we had room service both mornings and the food was quite good and arrived quickly

could not find the switch to turn off the bar lights

great location and cool design. gerin at the bar made the best french75. he was awesome.

we enjoyed the live jazz by the bar in the evenings as well

bar and restaurant with great service and offerings

gym facility, quality of food at the restaurant

staff very friendly and gym well equipped

room size was amazing and our girls really enjoyed the pool

for turn down service to tidy the room after getting ready for the evening and to remove the room service had prior to leaving

the kids enjoyed the pool

bar food and service was amazing

the bar in the lobby is the best place to hangout

great bar in the lobby

the bar is beautiful

arrived early and called to ask if it was okay to leave our luggage at the hotel so we could go site seeing

provided for the double bed my spouse & i were sharing, so i had to borrow one from the room my kids had

bar manager was not very nice

the gym is amazing

lovely, comfortable rooms and a truly spectacular spa complete with a pool, jacuzzi, sauna, and gym offering more amenities than other, more expensive, and modern hotels in the same city

would really like it if they offered an adult time for three pool

early check in on request also was not entertained and i was made to wait for 3 hours.

location was great, breakfast was mostly good, room was clean with daily room service

they did not have room service, which is understandable during global pandemic, however they did offer free breakfast

it was perfect for a family with kids

mention they gonna hold deposit for room service and parking though we didn't take any of the services

a lot of lobby space for meeting/waiting on people, but there is a bar & restaurant right there that works for that

on with a blast and no way to turn it on slowly while waiting for hot water so one has to do some gymnastics to avoid the initial blast

gym was too small for the size of the hotel

great wifi for work

for the price not having room service or a pool and charging $83 for parking at night is extreme

bar made amazing cocktails

the room was also spacious for a king and the bedding was comfortable

rooftop bar was closed

we had a nice bottle of red wine and the view was perfect the top bar made it that much better for us to have a few drinks and get in the mood before going out and

i was a bit disappointed that we couldn't try out the rooftop bar and restaurant because we had our son with us

the shuttle offered to get to the united center. also, the room was pretty spacious.

resturant when listed on site, only a bar with limited hours

disappointing that the bar was closed after returning from our event

the location close to the arena. the shuttle to the arena.

paying $55 extra to park in hotel parking lot and the bar was closed after the concert.

overnight oats for breakfast was delicious and nutritious

breakfast was great

breakfast was not available in the library as stated by the front desk at checkin

ever seen a 150 year old gym

food (we ordered excellent room service), the staff, the fun pommel horse in the room, and the overall ambiance (+)this hotel can t wait to come back fernando at room service very helpful if i ever open a hotel i want him to work for me every hotel needs (-)more food options for room service maybe? (-) if i had known that i would have ordered room service on sunday and not invited friends for breakfast on monday (-)room service menu options too greasy. (+) love that the heat works well and that room service was superb (-) i texted room service (love that function by the way) and asked if they could bring another robe or if i (-) not having ice machines on floors and having to call room service was an inconvenience (+) prompt room service with varied menu

breakfast was too expensive and limited and the room service was not good at all

t secure), but good strength

were hoping to get some drinks after the show, but the bar closed by 11:00

additional fee for water & wifi - its mandatory, cant cancel

the bed and wifi were great, and the lobby has a nice, fun bar/restaurant too

great location, nice breakfast, spacious room with a kitchen area

the bar (the night before) had some very interesting drinks on the menu

really good breakfast

on weekends, they put out games like table tennis, air hockey and table football for the kids to enjoy

great location, nice breakfast, spacious room with a kitchen area

we didn't order room service but we stopped at atwood in the morning.

the gym was very basic

the gym was also closed at

unable to connect to wifi.

location - close to cta train/bus to anywhere in the city staffs are nice and helpful room service start from

the room had a high ceiling and a kitchen, so it was very comfortable.

everything was available to me when i got snowed in. laundry, food, and an excellent stay

even having a kitchen in your room, there's no oven, and you may miss some utensils

great breakfast,the bar and lounge

breakfast was excellent

great gym

that i couldn't get a late check out

there is a laundry service but one needs 25 cents coins, meaning that one needs 28 coins in total, that you

location, lovely big room, very clean. excellent facilities swimming and gym

kids felt the pool was small

the breakfast, the gym and the hotel was also pretty clean

no information about gym or pool area

breakfast buffet was awesome even for the kids and everytime we needed something staff was right at our room

gym access, restaurant and breakfast buffet. felt really safe traveling alone. comfortable.

are friendly and it was clean and my kids love to it there nice view the food was very good my kids enjoy it they won't to come back

pool was cold the first day i believe it was because they had refilled it the pool is also pretty

over the cost of parking, the bathroom situation, the pool was dirty and on our last night there was a wildly noisy party next door to us that did not

the friendliness of staff and the breakfast was surprisingly good with a variety of choices

good breakfast

very well upkeep nice pool good breakfast could be quicker on restocking what’s down

they called me on my cell because i was in the gym when my friend showed up and her phone wasn’t working

would like coffee maker in room a grab bar in shower

bar at night post theater was awesome

fact we had to pay a $30 fees per day and per person (no opt out option possible) for the use of gym facilities (that we did not want to use), water in the room and coffee in the lobby in the

- the bar and restaurant were closed due to covid, and there was no business center, pool, gym, etc; our glasses were a little dirty and the beds were a little hard

entire experience was ruined by me having two kids and having to wait no less than 30 minutes for an elevator each time i had to go to/from lobby

the gym is decent, but could use an upgrade for this level of hotel

the room, the gym, the staff, the breakfast

room service was terrible and very expensive

it doesn't have a restaurant area, only a bar where you can order some food right there

complimentary breakfast and gym facilities

restaurant and bar was fabulous

great place to take kids - the staff are great and we always have a nice time.

it was not great and our kids were really hungry

sad to see the indoor pool and spa not working properly

the spa bath tub was amazing.

kimberly went above and beyond to make the stay special for our two kids

wish we could've hung out at the rooftop bar but ran out of time

staff was amazing and was able to do an early check in.

biscuits and gravy with room service were top notch.

the rooms are very clean with big bar fridge, wardrobe closet, vaulted ceilings & blackout curtains ,lounge chair, and desk chair

i didn't like that i was on the 23 floor and my kids were on the 4th.

the plush toy gifts for the kids upon check-in was a great touch and the whole atmosphere was very

well equipped gym with free water and oranges

my wifi didn't work the 1st night.

as we get closer to a new normal: elevator service was very slow, no daily housekeeping, room service, etc

offer room service, but we were unable to order due to confusion with the qr code's room number printed

many options for dietary restrictions on room service menu but it wasn t a big deal

limited room service options.

'real' room service was a bummer as a business traveler - you order through an app, and it's delivered

the room was clean and bright, and the room service was always on time

room service food was amazing!

gym being in the top floor and having amazing panoramic views

great location, beautiful city views, really pretty room, kids loved the pools.

is no pool which was not a deal breaker for us because we travelled without our kids, but would have been if we travelled with them

the water temperature was perfect for kids

staff very attentive, excellent restaurant and bar on site

gym open

was a great help to have access to a laundry area in the hotel

location and free wifi

, hours of restaurant, is there room service

good gym facilties with everything you need

00 to use towards room service

m, bar)

super well located and the dining room service is very handy!

i was expecting the pool to be a little bigger, with a hot tub but it was fine.

our party included six kids, 11-18

safe to say, the wyndham once again matched our expectations; staff are great, good gym facilities that overlook the river (as did the room), and the beds are very comfy

good location, 2 different beds for kids.

hotel loved the bar plus a cool outside bar when the weather is nice a 5 min walk to the heart of michigan ave for

very convenient location. large, clean room. quiet. nice small bar with appetizers until 11pm.

hotel, with incredible location, friendly staff, and nice amenities (gym) too

gym was nice for a hotel

nice to kids

the breakfast bar had amazing spread

early check in and was asked if we wanted a lake or city view.

little pricey at the restaurant, especially for families with kids to feed. food was good tho.

the gym is simple, but effective if you want a quick workout in during your stay

also due to covid 19, no room service

excellent wifi signal

the extra touches like free laundry and drying room, free tea n coffee on floor 2 etc were great and a shout out to the maid

no in house room service as such

also loves the spa like bathroom and comfy bed

huge tv great wifi.

the rooftop bar amazing

fitness center friendly

the wifi didn t work properly