parking no waffles on my 1st morning here

there was no fitness center as advertised

breakfast is poorly managed

breakfast and very professional staff.

fitness room only 2 things in it a treadmill and a bike

free breakfast, location to tinley park

i liked the staff, the room, and breakfast was great for the price.

the room serves, the breakfast

breakfast was suppose to be included according to making the reservation. none!

fried eggs or scramble you should be able to take your food to your room i don't want to eat my breakfast around people blowing their

i do wish the hotel served hot breakfast

very clean , staff is magnificent,(breakfast)

lovely staff, able to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building, total privacy, and lovely decor in rooms

to me and they were able to print it. great breakfast nice waffle machine

light breakfast

the location was great, with the new casino and some good restaurants nearby

breakfast looked good until i got closer

breakfast was good

staff is always amazing && breakfast is great!!

of all, i never really eat breakfast in the morning time and hotels simply because they never have what i eat

- the breakfast buffet was very limited and food was lukewarm

the continental breakfast was mediocre.

breakfast

breakfast was delicious with tons of options for hot food with good coffee

breakfast was ok

i liked the cleanliness of room and the breakfast

the pool was locked but i understand the reason why.

pool was freezing cold

the breakfast was not good but with the friendly staff i going to say my overall experience was

have not done anything to update the pool area

breakfast

nice dining room, fresh and hot complimentary breakfast each day

the eggs and sausage could have been a bit warmer. otherwise, breakfast was fine.

great breakfast

location, clean and updated room and breakfast.no

great location, very clean rooms, free breakfast!

breakfast was an orange, a granola bar, and a cake

breakfast and the staff

room was nice and clean,and the linens was clean. breakfast was good.

property was clean everybody was nice the room was clean and beautiful the food the breakfast food was

breakfast was a little disappointing

advertised breakfast but there was no kind of breakfast and the bathrooms need upgrading, but if you're only

there was no early check in

continental breakfast good

the breakfast was great.

amazing help for my early check in and very friendly and extremely well at balancing having her hands full , guests ,

love that it comes with breakfast and the room was clean and the pool

pool was open breakfast was great and it was clean and comfortable.

my client in alsip; many good places to eat nearby (portillos, potbellys, ihop, burrito jalisco); fitness center right across the street with $

the breakfast choices were equal to many other more expensive hotels

owner said they purchased a 12 or 14000 coffee machine so patrons can purchase coffee at their bar lobby ; negative

the pool was closed

breakfast was great

would suggest a better breakfast hot food selection

the pool provided a nice place to cool down on a hot day

the room was great, loved fitness center and pool

breakfast, pool, fitness room. i loved the mouthwash.

didnt eat the breakfast

great breakfast, eating area and breakfast

kids loved the pool

the fitness room had some sort of black mold growing on the side of wall

good breakfast

needs to fix elevator pool

great place to stay, staff is friendly and nothing like free breakfast before driving to jobsites

over slept breakfast

breakfast was delicious. waffles were excellent.

we were also across the hall from the laundry room

excellent breakfast very clean

were knocking on my door at 1:30 am because kids were partying across the hall and the staff at the desk said they couldn't do anything but say

there were people all in the hallways yearling talking pound letting there kids run up and down the hallways just doin too much and i'm a regular at this hotel never had to

wifi was terrible

good parking and the staff were helpful

returning we waited for 45 minutes for the shuttle to arrive at midnight at the casino - only to have him drive right on by without even stopping for guests

the wifi worked perfectly

easy parking and good shuttle service on call

the room was clean staff was friendly and breakfast was great

the kitchen staff was nice

breakfast

location and staff, pool

the breakfast that they have is not the best. they don't offer much.

the manager also charged me for a service animal when service animals are not to be charged for a pet fee

services were not available for regular clothes but they did gym clothes complimentary everyday

no continental breakfast

wish breakfast was included

notice of pet fee at time of check in would have been good. our dog did enjoy her stay, too.

we got a decent night's sleep and even missed breakfast

received a room on the ground floor with parking outside my window and next door to the laundry which was in use through the night

no pet fee

and i wasnt there to use the pool

) laundry was closed ( they said under renovation) but 2 machines under renovation i don’t think

pool/hot tub area had issues with kids being in past the “adult only time” however security did come eventually and escorted them

good breakfast

beautiful, bright pool area

breakfast delicious and fresh every morning, pool clean, staff amazing, room spotless, such a quiet peaceful area, ample parking, the list goes

we had 4 kids and they just wanted the pool

i came for the pool on the hottest days which was down 2 of 4 days i was there

pool was down for maintenance although nobody was doing anything to it

not really. when we arrived the pool was closed for maintenance but opened the next day.

it was sheets sent on top of the kleenex container so i pool want to blow my nose

the pool and gym were closed.

breakfast, please add items like meat and boiled eggs

breakfast offered many choices and a charming setting

kids loved pool and it was actually warm when it was cold outside

great staff workout area and breakfast was 10/10

clean, comfortable rooms, with all the amenities, including a nice kitchen area with a large refrigerator and dishwasher, perfect for an extended stay

the pool was still not opened and the breakfast was less than stellar

recommend and will stay here again liked that there was restraunt and bar in hotel,nice morning breakfast

was a bit hard to find, once i arrived i was surprised that i received a suite (with full kitchen, utensils, and living room); the morning breakfast was very good

breakfast i've ever had at a hotel

i didn't know they had a bar until the last day. outdoor pool in march.

i like the most it was very quiet, peaceful. the spa was needed.

the bed and the spa bath.

did not like their swimming pool policies

great breakfast, great room, wonderful staff. very happy with our stay

the pool was too cold

my kids enjoyed the pool and we all had a great time

i have 5 kids and it was comfortable enough for all of us and the staff did not bother me

there aren t any jacuzzi tubs at this facility anymore. i wish there was room service.

friendly service; clean room; wifi availability; in-house restaurant; & indoor swimming pool

of airport shuttle service is one hour early in the morning

did i mention that our two children loved the swimming pool

in pool area was really intense, made our eyes burn so much we couldn't stay in the

the hot breakfast and the swimming pool.

i didn’t saying anything because a lot of families were using the pool and some little ones were going into the hot tub

the breakfast. the fruit and bread was old.

very clean environment, rooms very clean and so comfortable, great breakfast ud83dudc4c

breakfast was very good.

pool was locked, but water looked murky, which is why we didn't ask about it being locked

excellent breakfast selection serviced by gee who was so friendly and positive early in the morning

breakfast was okay

locally convenient, pet friendly, great staff,minimal breakfast

i didn’t have breakfast

no breakfast

breakfast

the continental breakfast had a big selection

gym is always empty, casino is attached, and the parking is free

i first went to the sports bar there was no one there to greet us and we stood there for 10

breakfast is no more in buffet restaurant but in stadium bbq bar

will recommend to everyone i know to stay at the ameristar casino

the casino was fun

the complementary breakfast was really good , and a great variety of breakfast items

awesome breakfast and great staff. room was clean and exactly as listed. will stay there again.

red head lady very kind to my kids

the pool could have been a little warmer but other than that no complaints

self service breakfast was lovely. beds are so comfortable and huge!

comfort but need better comp breakfast.

clean and in a good area had good complimentary breakfast friendly staff and customers

breakfast only till 9 am

there was a guest laundry room so i could do my laundry

they even have an on site laundry for guests

modern, friendly staff, very comfortable bed and airport shuttle

helpful especially during the rain storm the morning we were due to check out, asked for a late check out, done with a smile without any hesitation i was accommodated, excellent customer

the free shuttle service was very efficient

kids running up and down the hall

parking was horrible and they had the pool closed and not breakfast

great on shuttle service to airport. breakfast was good. friendly staff. room was comfortable.

breakfast , convinient airport shuttle , great staff and very flexible with request , granted us late check out till 1pm we appreciate that a lot cuz we didn't has much night sleep and needed a

airport shuttle was nice, but easier to use bus when available to the orange line

allowed early check in and great enthusiasm in greeting guests

all was well! breakfast was a major plus.