breakfast was good

breakfast was fun, the room was clean, i like the lobby appearance and the music

thought they’d have fresh breakfast but i understand that due to covid and all it wasn’t allowed at the moment but i was

not in the laundry, not in the room, not in the bedding

he was able to find one bar in the laundry room

fitness room locked, breakfast offering mediocre

fitness center was closed due to ac problems and the ice machine was down also due to ac

the grab & go breakfast was a great idea for an early flight

com it was said that the hotel has free shuttle to the airport, but it didn't, we should have been informed of this before we booked the

provided a shuttle service to the airport

shuttle was available, receptionist was helpful, even at that hour

friendly staff and the breakfast was good

shuttle got us to airport in plenty of time

no complimentary breakfast

pool and spa were closed

wish the room included breakfast.

very comfortable bed. breakfast buffet was excellent! great selection & great service.

to covid restrictions, we were unable to take advantage of the pool, hot tub, and breakfast, but that was to be expected and could not be avoided

it's nice and clean. free parking. safe location

didn t eat any breakfast no room service for the two night they didn t even clean the room or change the sheets or the towels

do a lot of traveling, for the area i thought the drinks at the bar were a little oner priced

is sparse,'restaurant/bar' doesn't stay open long, but plenty of places nearby

nice clean room with a nice kitchen area

we had 2 rooms with a full kitchen pool was clean and nice convent to i

it included a kitchen and a sitting area, along with a desk

breakfast was amazing, the staff, super friendly, and the shuttle experience to the airport was awesome

the gym didn't work

room, service, breakfast , and free shuttle exceeded my expectations

no hot tub in pool area.

good facilities; however, what i liked the most was the customer service, from the reception, breakfast area, to those who clean the rooms

in the morning, phyllis was keeping the breakfast area stocked and then drove me to the car rental facility, gave me such great directions

great variety for breakfast

location from airport is great and staff with early check in were very accommodating

location and pool

also, as a person who uses (or tries to use) the shower grab bars: why do hotels put them where they cannot safely be used

pool is open with restrictions

i did not use the fitness center but i did not like how it was inside the pool area either

the shuttle logistics seem a little unpredictable but we’re happy it worked out.

everything especially breakfast but you need bacon

comfortable. had shuttle to airport!

there were lots of kids running around unattended but there was a hockey tournament next door

hotel employee in guest services & hotel employee at the bar are both very friendly & make everyone feel

we love coming here even though the pool wasn't working this time

i've stayed at other hotels where if you spend the night there we have been able to use the shuttle & not have to pay to leave our car there while we are on our trip

the rooms were a great value and we utilized the laundry facility as well

hotel for the money love the free airport shuttle, wish for it to be available till midnight

the staff was also very accommodating regarding early check in and a little extension on the checkout time

pool was on the smaller size

everything from check-in to room to pool

staff was very friendly and the breakfast was excellent.

breakfast, room, accommodations!

liked everything, the fitness room, the pool

location, breakfast was really good, staff was very pleasant

fitness center

breakfast sausage

a restaurant and/or bar would have been nice, especially since the weather was

the pool being open. the front desk associate was a doll! very helpful.

rooms and bar are positives !!

shuttle picked us up at the car return

and none for the pool area

was my birthday and i really enjoyed the wxyz the bartender was very nice and enjoyed the pool

pool was awesome.! room was fantastic.!

love the kitchenette

that, the rooms are clean, and well-maintained, free laundry facilities, each room comes with a kitchenette, and they just put new frig & dishwashers in each room

full kitchenette, wifi and even a small laundry room onsite

access to laundry room/ gym and no extra charges

only thing i can think of is no hot breakfast, but with a kitchenette, you can cook your own

nice staff, clean and comfortable. good shuttle

airport shuttle

the pool and hot tub

good shuttle service

hotel shuttle

no pool no bar no breakfast

room service would be a nice option

the room service was good too, fast, hot and home made

outside of our room when we arrived, there was a room service tray of partially eaten food on the floor in the hall--the tray and its disagreeably

breakfast was $5 for a bag that wasn’t worth it…

too much chlorine in the pool

breakfast...too many breads. fruit banana & apples to limited.

no shuttle available before 6am

laundry & snacks/food at front desk was a great bonus

didn't know there was a fitness center and swimming pool til i got there

a pool was a bonus

pool not open

nice pool but cold

only thing they need t work on better is the pool other than that everything is

the pool was great

really nice fitness area

even though i couldn't enjoy the pool and the dinning room, it was still a great experience

pool and hot tub being closed

pool was closed sadly

the pool was closed, the bistro restaurant was closed, no breakfast, and the fitness center was limited to one person at a time

also there was no fitness room as advertised

free breakfast in the morning was a plus

only thing i could see that could've been better is better breakfast selections

they have an average morning breakfast, but one thing we noticed is the doors are closed at prompt at 9:30 am every morning

the breakfast

breakfast bar wasn't fully open or the pool

the kitchen had all the basics to make a simple meal or prep some lunch

i like having a kitchen so i could make a simple dinner

their was no breakfast out the next morning

the bike in the gym made my feet hurt

amazing location, staff were very friendly and helpful, pool and workout room were great.

they better expand the gym instead of having this, so called, pool

beds were comfortable, my kids enjoyed the breakfast, although they didn't catch it everyday

breakfast was full on good

closeness to all the wonderful shopping, dining and bars

pool not working

in the hallway that was falling down, hair on the bed and a shower that looked like an old gym locker room

there is also a gym and an indoor pool which was nice

no pool or gym access

hot tub was down and no breakfast lol like they said

clean. nice staff. good breakfast

the staff members are friendly, the room is comfortable and quiet and the wifi works well

sausage gravy for breakfast

location close to downtown, nice area, good breakfast and very kind staff!

the room is clean and the room service is very proactive

it was easy to find off the highway. the room was clean upon first glance, good wifi, and cable.

the gym

late check out time of 2pm was awesome

can go to the gym any time they have to let you in

the wifi worked well.

breakfast was great

the lady in the breakfast room was super nice

i didn[t expect the breakfast that you offered. it was great!

the breakfast was delicious

breakfast was great with a good selection to choose from

breakfast was understandably not as expected but considering the circumstances, was a great effort

the breakfast was really good

out for the grumpy granny working breakfast

they especially liked the breakfast

i didn't use the pool or the exercise room, so i can't comment on those

very clean & plenty of parking.

9 o clock is a time for adults kids are relaxed but can t go eat or swim or workout cause everything has a certain hour

en after the kids

the bedding wasn t in our room for the couch bed so we had to wait an hour for room service to bring it to us

coffee bar wasn t open

clean. convenient. friendly. awesome free breakfast!

kids loved the trundle bed

good breakfast with lots of choices and friendly staff

pool was down. i had two small kids and that sucked

luckily the breakfast buffet opened by six a m with nice fresh coffee

didn't care for the parking charge

they also had a pool and small gym

typical hot continental breakfast, reasonable on site restaurant with great food

could use more parking

no free wifi

so i had to go all the way back downstairs to see why then she hands it to me in a doubletree laundry bag said they were out of the bags or baskets

the smell of laundry detergent on sheets

the bar n pool closed

the bar in the lobby and also the food there; the buffet breakfast was outstanding

pool, hot tub, and gym were great

the breakfast eggs were fluffy. the staff very polite and helpful.

the breakfast was good.

very clean. great staff. fresh and hot breakfast

breakfast was great. location very convenient. rooms clean. staff friendly and helpful.

the manager at the desk was friendly and courteous. the place was clean. the breakfast was good.

suite, the breakfast area and the lobby are larger than they appeared in the on line pictures

breakfast was great, everything one would need to start the day

staff at reception and for breakfast

only a few items at breakfast but well organized and well staffed

very clean. beds were very comfortable. breakfast was great. facilities very well maintained

from the front counter to the gym

staff didn t know about bar hours

i will be back. the best gym of any hotel ive stayed in

had to scan a bar code for room service food from restaurant downstairs, not able to download program so could not order

amazing gym, bar and breakfast!

of black substance on it which followed us around to the hard floor, both in the bathroom and kitchen, a little

said that is all that is left, but as we were making our plates he was taking food back to the kitchen, i thought that was very rude, the breakfast should not have been cleaned up till 10 when

coffee and breakfast were very good

i loved the kitchenette

plus this one had a bar right of the lobby that also served appetizers and flat breads if you wanted something better

nice corner view breakfast was excellent

in room breakfast was excellent

requested a early check in, a month before my stay

the fitness center was also dated and quite small

no fitness center

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

i also was expecting more weights/resistance equipment in the fitness center

the food was not good. more of a selection needed at the restaurant and room service

too many kids in the pool splashing around so we couldn't swim

nice room, everything as expected. kids had so much fun in the pool!

it has a gym and stunning views of the ocean

uld have liked if there was someone

seat broke, poor valet no bag help, high fee for valet surprise pet fee when i was told pet friendly on web

a very surprised that i had to pay for breakfast

gym was great too

bar and restaurant staff was very friendly and accommodating

the hotel gym facility was so nice

the gym was amazing!!!!

room service was an extra $5 to bring food to the room

room service was ok but could have been better

friendly and helpful staff, the gym, location was excellent.

also they have now added a spa - great reason to come back

a* gym

they also have convenient eating options located inside of the hotel available for dine in or room service

gym was closed until 8 pm when we checked in, due to a wedding being held there in the open area

family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a side of bacon for my husband

breakfast was great. well prepared and presented

no room service no room clean daily

wifi was out.. the tv didn t work..

the bar was also really nice and the bartender was fantastic as well

no free breakfast or wifi but that still would not stop me from staying here again.

carved me double, and room service left cleaning chemicals in room when i have a child, took towels and didn t replace

the amenities such as the roof top bar and downstairs restaurant were out of this world

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the vault bar was the best bar i have ever been to

a lot of nice venues in hotel. gym was great. great location.

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

everyone from the valet to the front desk to the bar and amenities were so personal but at the same time professional

our room was not ready, and we headed to the bar attached to the hotel

the free coffee service in the immaculate lobby and he also recommended a great place to get breakfast just a few blocks from the hotel

gym was spacious and clean

coffee available for breakfast in lobby was all i wanted

clean and good breakfast

the location, staff, cleanliness, and the breakfast were all perfect.

the breakfast buffet each morning was delicious and well stocked with a wide variety of food choices

we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating

breakfast was great having a gym was great

thin lady at bar was nasty and rude

helped us to get our money back and were very apologetic and gave us a free upgrade and free breakfast which we really appreciated

the restaurant and bar was closed aswell as the pool and no breakfast was served

we couldn't cast disney+ for our kids, towels could be a little bigger

no breakfast or pool

clean, great location and early check in and late checkout.

pool area could of been a little warmer as well as pool water but hot tub was great

the only minor thing was that the pool /spa, closed at 10pm.

the gym and pool area needed some tlc

the adjacent room shower and bathroom very loud in my room, and i was under the impression of the breakfast being included

free parking on site

the hot tub wasn't working and the pool a bit cold but otherwise, everything was terrific.

pool and gym were great! big room

we love this location with many shops nearby and some restaurants in the same parking lot.

location, handicap parking close to entrance. quiet. nice spacious suite.

the 2 nights and maid walked into our room both mornings even on the last day when i asked for a late check

would have liked longer breakfast hours for the weekend

staff was very nice. room was very clean. breakfast was good.

location, comfortable beds and great breakfast selection.

the breakfast item availability and quality was wonderful

very clean and nice breakfast

breakfast was good and the location of the hotel was great for where i needed to travel to.

no breakfast currently due to covid

was very clean, staff was friendly and helpful, pool was small but our kids liked it, good breakfast choices (something for everyone), beds were comfortable and the location was great (we

girls enjoyed sometime at the pool and it was a quiet stay

breakfast was filling and tasty i loved all the different options and the time frame

located, hot breakfast, nice jacuzzi next to the pool

this would be a great place to take kids because the pool and play area is over the top

the pool area was amazing, it had the pool of course ,hot tub, putt putt golf, kids playground, ping pong tables, corn hole, and an arcade

) they care there is a pool, mini golf, playground, arcade, etc, etc

called ahead to request a areaa for my room, they did that, the staff from hotel employee in the bar to the gentleman who was able to find me quickly a affordable taxi ride to airport, to the kind

good restaurant and also equipped with a fridge to store food and general area for microwave and laundry, making things very easy

of food and pop, i found that upsetting - the atmosphere in the restaurant and bar was good, however pricing was rich

the bar and restaurant menus give lots of options for all budgets

everything was great and they would shuttle you to the cleveland clinic and

parking, the room service menu, and lack of amenities

room service was amazing and prompt!

also, for folks visiting/staying for cleveland clinic affairs, there's a shuttle

it was very beautiful and well kept. perfectly clean! great room service too!!

we were able to get an early check in

excellent location, amenities, room service and staff was very helpful!

the breakfast buffet on the 14th floor was exceptional

good i had room service

the cafe breakfast was great and so was the bar and speakeasy

everything was great from the kindness and efficiency of the staff to the delicious breakfast and the modern, luxurious room

i'll be happy when fairfield gets back to their hot breakfasts.

like the idea has inside pool with family allways enyoy it

close to highway nice breakfast nice beds

pool was closed. looked like it was closed for repairs rather than covid.

nothing working in hotel pool broke ice machine broke elevator not working