pool wasn't available

it should have a free breakfast (at least continental) for the price you pay for a stay.

thing was we wished the restaurant stayed open longer for breakfast by the time we woke up it was already

skilled at efficiently handling any questions or concerns (i had not booked the room option e the breakfast as i intended and staff quickly made the changes and i was good to

the gym equipment is out of date and does not work probably

could be more pots, pan, and other needs for the kitchen more insulation on the big windows

the loft was like a separate bedroom and it had a full size kitchen

no breakfast because of covid

everything, good location,room was spacious, bed was decently comfortable, the kitchen was sort of spacious

boxed breakfast items only included very high calorie and high sugar items like packaged apple danish,

friendly bar also

hotel bar opened late and starbucks.

l bar in lobby was great

didn’t like that it was kids in the pool with no supervision and no staff said anything about it i couldn’t believe it

food options were too highend if traveling with kids

very clean hotel with pleasant staff. rooms are large and have decent kitchens and workspaces.

room was very large and the kitchen was very useful with a hob, microwave, toaster, fridge and plates/pans/cutlery etc

bedroom suite was excellent and the kitchen was so beautifully unexpected

of the main reasons we booked this hotel was being had a kitchen

kitchenette is not stocked w/ pans and have to borrow from the hotel locker

older kids playing football without supervision while the little ones were trying to enjoy them selves

all of them are just awesome hotel is very clean they even give snacks in evening there's indoor pool as

breakfast was good. bed very comfortable.

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

the only negative was that the pool was too cold for the kids.

good free breakfast

the pool and whirlpool tub were very nice and relaxing

i like the fact that they had a outside pool and an inside whirlpool and breakfast was included in the price too

staff was soo friendly and the pool was nice

- good number of choice, hot (egg and sausages ) and continental gym - small but has basic machine bed - comfortable size of the room - reasonably good parking -

the breakfast could be better or at least offer a la carte

staff was amazing, hotel was stunning, their breakfast was out of this world…the attention to detail is unmatched

the gym was closed and the breakfast bar was meh.

spa

valet parking and complimentary full breakfast only enhanced

there was ample parking and it was conveniently accessible to the hotel's entrances

called for someone to get all my bags and bring them around when i asked where the handicapped parking was

i wish it was a little less expensive. and i was hoping for room service.

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was

plenty of parking and places to sit and relax

the room i stayed in had a lovely little kitchen, a living room area, and a fantastic bed

hot breakfast items could have been hotter

was excellent, except the dining room was not cleaned in a timely manner for those coming in for breakfast

the rooms were beautiful with a full kitchenette! great value!

to add: very clean room with kitchenette, pleasant staff and great amenities

pool was nice

i think the bistro was falsely advertised along with the pool

morning coffee was a nice treat. bed was super comfortable. hotel bar and restaurant is great.

pool it seems bigger but it was too small

furthermore, it snowed quite a bit the day before we departed, but the parking lot had not been shoveled out between the cars leaving it very icy and slippery

gym

yes pool and gym was closed

the gym and pool are out of order

the gym is not good the machine are not perfect condition some machine plastic found damaged.

the pillows and bed was extremely comfortable. and breakfast was great

and breakfast was very good

only laundry was broken but accepted money

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

free hit breakfast in am and pool

the breakfast area was clean and well supplied, and the staff running the buffet was terrific,

pool was great and workout machines were high quality

pool and gym open

the pool was overrun with kids not being supervised

they gym did not have hand sanitizer or water

breakfast included was great for the kids

good location great pool friendly staff

the pool was beautiful and relaxing

throwing it into other guests and hitting young kids

breakfast very sparse by 9:30 on weekend

add additonal option for breakfast

the pool was warm perfect for the kids

everything was perfect for my kids and i.

and of course there were other people there but i was the only one to have a complaint that my kids were too loud not cool

the pool was a great size for the kids

the set up of rooms with convenience and comfort of a kitchen, living area, bedroom and

of the better breakfast buffets we've had

breakfast was good and adequate

staff was very helpful and accommodating. very family friendly. pool facility was great.

a staff member went to the breakfast area and hoarded all the sausage just before breakfast ended

the pool, beds, pillows, breaksfast, staff on the desk.... everything was clean!!

front desk clerk laundry shuttle

1 grab bar in the bathtub is not enough

i appreciated shuttle to and from the hotel

wonderful staff and greatly appreciated early check in as we had work commitments

value near airport; friendly and helpful staff, comfortable room; very clean, shuttle

guess, it was room service but when i responded no one there

they also had yard games for the kids to play

made the shuttle available to take us to chilis 3 miles away

the kids loved the pool we loved that we chosen this hotel

breakfast ended too early

the hotel also boasts a fitness center and a convenience store for added convenience

was woken up at 6am to kids screaming & running up and down the halls

front desk staff, staff at the bar area, room was and overall experience was great.

i didn’t like that it was so late in the night & some kids were racing up & down the halls.

fitness center was outstanding - lots of treadmills, good variety of weights

breakfast was great

they didn't deliver her milk in the morning's room service order though it was clearly marked

pool closes too early at night.

should be posted in parking lot and hotel itself where the front desk is so your not walking all over the place to find

the outdoor pool was amazing

pool is open, but you must reserve ur time time slot

pool

very comfortable bed, the best i have had. very helpful friendly bar staff.

easy check in, pool was warm and clean, facility was very clean,

the whirlpool in our room, as well as the hot tub in the pool area.

breakfasts were not always ideal in previous years

cold water in the pool, but they fixed it quickly.

chose this hotel for the location and the ev charger

breakfast great! service was professional and friendly.. i will recommend to friends and family!

complementary breakfast & the times that the pool was open

appointed room, comfortable beds, clean, gym very well equiped, very convenient for bringing along our dog

and really enjoyed the pool and hot tub

was very surprised that the pool and gym have no changing rooms or showers attached

the bar and restaurant area as well as the club lounge

great location. nice and clean. staff very helpful. pool and gym is open.

breakfast was very good nice selection, with make your own waffles!

gym was small, but nice enough for all the basics we needed

gym is

we reserved this place specifically for the location and the pool for the kids

clean and accommodating for the kids!

appreciated the breakfast and 24 hour coffee and tea

maybe i would have liked an additional stationary bike in the gym

loved the beds and pillows, very clean and great breakfast.

the gym was very nice also

breakfast is way better than any other hotel breakfast i’ve seen

some ppl live here and so there's kids playing in hallways during the week when they have a park bushnell park to go to

early check in

there were very noisy families with multiple kids making constant excessive noise

the ppl next to me and asked for another room they were just loud and screaming they had little kids

we able to go back into the room the alarm was still on and didnt go off until 7am me and my kids got no sleep and still had to be out by

the gym, had old rusted and run down equipment: one treadmill which wouldn’t reset, one bike that

was a very quaint fun experience. breakfast was great!

equipment in gym mot working right noise from adjacent rooms. noise from hallway

nice room, pet friendly at a reasonable fee, great area to walk the dog, substantial breakfast!!

breakfast. gym coffee in room pleasant staft

very nice stay at a very nice place. pool and hot tub were great along with the food and staff!

lovely location. staff very courteous and efficient. breakfast was delicious

the restaurant staff was extremely kind and attentive and room service delivery was extremely fast

the breakfast was delicious, with every nourishing food imaginable

more gluten free options on continental breakfast please please

top floor hallways seemed clean and quieter. ample parking. close to highway.

no wifi

gym open 24hrs thats good

it was supposed to have shuttle to airport and did not

quite early in the morning for appointments in hartford and wish there was either a continental breakfast or a morning breakfast restaurant available

nice staff, close to where we needed to be, clean, great breakfast which made oour trip easier.

next time i book , i may be towing a trailer, and will be concerned about parking.

cleanliness. super comfy room. friendly staff. great deal. free wifi and parking.

location, guest laundry and business kiosk.

kids loved the pool

the taxi man said he would call the hotel to ask the shuttle bus to come and that i

free breakfast was great

was convenient to i 91 it was quiet and the staff was very nice and added benefit was the breakfast which was included in the price

was not feeling well, and did not have breakfast

clean and breakfast

did not have breakfast at hotel due to cost, i had 2 small kids, not worth $14.99 per person

chlorine/ph in pool was very high and burned the kids eyes.

i ordered room service and it was superquick

shuttle service.

fitness center and pool were nicely maintained

great location. good shuttle to the airport. easy check in and out. near a great restaurant.

loved the ability to have breakfast before taking flight at 6 a

friendly staff, very comfy bed. good variety at breakfast

the gym was clean and it had the necessary equipment to carry on your routine

there was a fully-equipped gym as well as a small

was no one at the checkout desk and i asked on of your employees who was setting up breakfast for help

the breakfast had a lot of choices and was tasty

fitness room had high quality equipment and was open 24 hours a day

pool was not working.

good price with breakfast included!!

room service at all

parking and layout of hotel no handicap parking

the laundry facility they provided was not ideal, the room was too small and no where to buy laundry

the pool was very dirty and i wouldn't let the kids swim in it so they were really disappointed

experience never had this done before checked room 242 was given the slip with that number and wifi password the key didn't work so she fixed it we chilled for an hour we left came back to the

full kitchen

the studio suite kitchen

the kitchen was great with a small stove and dishwasher

the gym was small but had everything we needed, the laundry room is attached to the gym and free machines

gym, room set up

the breakfast. no bananas.

breakfast

shuttle service to bradley was great with very extended hours

the breakfast was served for 6 hours

courteous,offered help,went above what i expected location- proximity to airport was perfect shuttle-complimentary and quick price- economical valid advertising

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

i love the location and many gym facilities

the swimming pool was open during this corona virus felt good getting in a pool for the summer!

i loved the pool. the rooms were clean and the bed was very comfortable.

pool was very nice

no restaurants were open. had room service for dinner and it was great.

there wasn't room service but i understand due to covid

only the bar area open for meals which were not great..disappointed

atmosphere depressing in bar and food poor

no room service

better staffing for breakfast-things got pretty thin.

big room. airport shuttle. breakfast!

n i got in on a late flight, shuttle showed up very quickly and check in was smooth

wish pool was open kids really want to swim when we come.

breakfast was good when considering covid restrictions

in it ud83dude35‍ud83dudcab and we were disappointed with no workout area not even a small gym with some weights would have been nice

hotel was very clean in and out the pool was down the staff was friendly i had 3 kids i felt very welcome the room was cozy bed was amazing i will stay again and recomend my family

quiet, breakfast was great! thank you hotel employee!

plentiful breakfast buffet

no biggie but just make sure the pool always has enough towels

most of the facilities are shutdown including the lounge, the restaurant and now the laundry area

honestly the maintenance staff had to spend an hour every morning cleaning sweeping the parking lot because of these few quests

laundry onsite is convenient but you'll need to bring quarters

this heat wave,the pool

laundry and exercise equipment in operational for indefinite time

had breakfast rooms were very nice microwave refrigerator water was nice and hot in shower very

we had a big group with lots of kids so everyone was very disappointed

kids in a separate (attached) room on the pull out couch with their own tv

my kids were

falling asleep one night because of the neighbors and another morning i was awaken by loud kids

friendly kitchen staff, very attentive and helpful too

gym facility was good

staff very nice, breakfast was great

gym and the size of the room

the hotel has an indoor pool, gym for working out, offers wifi and has parking

the breakfast is simple but there's diners and food not to far away

indoor pool , closed fitness center , not good enough deals for long time customers bring back breakfast buffett

the gym could be updated there should be a jacuzzi near the swimming pool.

is definitely recommended if your needing somewhere to stay with children as there is an outdoor pool

the pool was beautiful and warm

enforce the mandate wearing of the masks inside wasn't being cleaned after the large groups of kids where in the food area the toilet kept backing up

nice facility, clean room, good workout room and a pool. pretty good breakfast.

breakfast was exceptional of a variety of foods cooked well very clean

the pool was great had so much fun with

cleanest room i've stayed on n all year. breakfast was hot and delicious!

stay, went to breakfast at 8:40 a

i ate at dennys. no breakfast at hotel

breakfast is not bad at all

the only problem was that at 830am room service was knocking my door i got to the hotel late n got up for that i told them get back

the breakfast was very nice

very cleaned for covid thank you for great service good breakfast

loved that everyone had a smile on their face, i also loved that the staff interacted with my kids

uart) saw us being confused and when we explained what happened, offered to re-open their kitchen/dining area for us

we appreciate that because we have kids

turns out the room backed up to the kitchen, so no sleep was possible after the staff came in to prepare for breakfast

the pool and hot tub were clean and very enjoyable all the staff members we interacted with

wish there was room service

parking lot wasn t plowed

food and bar on premises

no restaurant, no room service, no tea in the room

the pool was nice and much time was spent there

the bar area had a great vibe and the staff was very friendly and on top of things

much that can be done but it s a long walk from the parking lot to the front desk with multiple bags and

staff was extremely helpful providing shuttle service to and from the hotel.

love the gym and the fast wifi. really liked the food & drink options in the bar at night.

brand new. nice gym. big rooms. clean.

no pool in building and breakfast was not that great

breakfast was not great and the coffee was awful there was no half-and-half or liquid cream for the

only dislike, which is really only an issue of convenience, was the pool/hot tub and restaurant they offer their guests is located in the hotel/building next door so

excellent breakfast. clean room. good pool.

the room is spacious with a small kitchen with appliances, dishes and cookware! !

the room was so nice the kitchen area was a plus !!! the pool was very nice as well.

gym temperature was set to 73 degrees which made it a bit too hot while exercising

the location was great, loved the space, such a clean room, comfort amazing, loved the kitchen

very nice hotel, clean, people friendly, good breakfast, nice kitchen and good fitness center

breakfast was delish, evening food was great too

room was clean and well stocked, a few things were miasing from the kitchen but had a great stay over

the pool was too cold

the cleanliness, the friendly staff, the breakfast and the location with all excellent

the small kitchen is good and can check in earlier.

great staff great breakfast!!

breakfast buffet was superb

breakfast buffet was excellent and the hotel location was right near stores and restaurants i would

i like the complimentary breakfast, and pool, fitness room available too

breakfast and coffee

it’s quiet, good location, had laundry room

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

no pet fee

red roof is a good value. i really appreciate that they don't charge a pet fee.

early check in

the best part was no pet fee

late check out at 1:00, no problems with getting to location

the comfort of the room, the room decor, privacy, hot breakfast , gym and business center.

not much. maybe the fact that there was a « gym »