they also allowed these kids to ride their bikes up and

i ask for a non smoking bedroom because i was with mi two kids but always the cigarettes smell get in the room trough the bathroom vent

of cigarette from just walking in, hallways, rooms everything smell like pure cigarette and my kids were coughing the whole night

it was a spacious room. comfortable for my kids.

we able to go back into the room the alarm was still on and didnt go off until 7am me and my kids got no sleep and still had to be out by

excellent room breakfast all good

gym facility was good

breakfast was good & a plus

kitchen in my room didn't provide dish soap so i could clean my dishes

husband said breakfast was great too

i liked the gym, i did use it, felt great

beautiful green yard with a gorgeous pool- new patio furniture, new fence

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

is definitely recommended if your needing somewhere to stay with children as there is an outdoor pool

unfortunately due to the covid there was no free breakfast

pool was very nice

pool and room

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

i love the location and many gym facilities

the pool

lost a half hour of pool time.

i love the pool time with my fam.

tons of kids in the gym area just playing around so that was off limits to anyone who actually wanted to exercise

wish the pool was warm but overall it was great

was excellent, and the workers were very polite and especially the woman who sets up the breakfast

theres a pool, a gym, what more could you want

there was no camera 's facing the parking garage and two couples staying at the hotel had there car broken into and christmas gifts

who ever orders breakfast inventory sometimes they run out of food.

the pool still closed, but we understand is the actual situation.

guest above us 3rd floor had many kids running around had hardly any sleep maybe the hotel can place guest with children on the 1st

there was a clean and clear indoor pool

breakfast great! service was professional and friendly.. i will recommend to friends and family!

pool was fantastic

chose this hotel for the location and the ev charger

no access to da pool but otherwise great stay

salt water pool and late check out accommodation

it’s always clean, it’s in the perfect location and i enjoy swimming in the salt water pool

was not great for my toddler kids who were splashed several times and it was

the bar should of been open a little later for new years.

awesome first floor for hangout with bar and tvs

swimming pool is very small size

we couldnt enjoy the pool with our kids bc there were about 20 kids in the miniature poor acting like wild animals and pouring red

was glad the pool was open

the breakfast had a lot of choices and was tasty

with two kids, one of whom is still in diapers, we needed house keeping daily

pool was nice

pool was closed but i understand why

furthermore, it snowed quite a bit the day before we departed, but the parking lot had not been shoveled out between the cars leaving it very icy and slippery

liked parking on premises that was free

location, room, late check out possible

the pool closed at 8p. would ve preferred it to close at 10p

good area. comfortable beds. love breakfast.

2 rooms next to us had kids that were running the hall for hours banging on the other rooms doors

staff was great free breakfast was so easy with the grandkids, pool was very nice

enforce the mandate wearing of the masks inside wasn't being cleaned after the large groups of kids where in the food area the toilet kept backing up

stay, went to breakfast at 8:40 a

the breakfast was very nice

staff is lazy smells like weed and gym no ac or water and i left something behind and i keep calling and they won't help

the only problem was that at 830am room service was knocking my door i got to the hotel late n got up for that i told them get back

could not connect my laptop to the wifi but for only very short periods and not every day

breakfasts were stocked and service was

pool

she gave no information regarding, time of breakfast or pool open to close times

the water temperature in the pool could have been warmer. it was quite cold.

the gym was very nice also

very clean, friendly staff, great breakfast!

the pool was beautiful and relaxing

clean, very nice staff, great pool

they have laundry onsite, we didn't need it this weekend, but that's good to know

no indoor pool ud83dude43

the breakfast was really good with many choices

in breakfast if can replace egg and ham with just egg

pool and gym were closed

& gym was closed at the time, i think due to covid

convenient, clean, descent breakfast options and great customer service.

pool was clean and warm

breakfast

pool was fun with the kids

swimming pool could use some cleaning

was similar to being ' home ' living room, kitchen/dining room, bedroom, bathroom two tv's; it was very nice

being able to get up and have breakfast

breakfast was nice and the location was great

breakfast

laundry room old and was surprised machines only took quarters- also very out-of-date

hot food for breakfast

late check out at 1:00, no problems with getting to location

not much. maybe the fact that there was a « gym »

the comfort of the room, the room decor, privacy, hot breakfast , gym and business center.

the best part was no pet fee

the kitchenette was very workable

parking was convenient and location was good for my family gathering

the cute little kitchen and nice big shower

laundry room exceptionally clean

the breakfast was fine

i felt very safe, parking was good, front desk clerk was great

cleanliness, room service from excellent italian restaurant next door, nail salon next door - handy as i had

) parking was easy

loved everything, from the friendly staff to breakfast and the cleanliness

clean and accommodating for the kids!

they also had kids, little ones in the not working hot tub

wish the pool could have been warmer. too cold for my 4 year old.

the pool was too cold

love it the kitchen in the room is awesome

breakfast was very nice, with several healthy options, plus a mini waffle maker for the kids.

great location right in the middle of town. the rooms were clean and spacious. the pool was ok.

parking was difficult

quiet, even though we were up against the parking lot

wish there was room service

was nice to have a pool and a gym space

room service it was cold when arrived

also, there is a shuttle that will take you anywhere within a 5 mile radius

amenities

very friendly and accommodating staff, very clean facility and pool area, room was perfect

provided shuttle for our baseball team to the field

i like the fact that the rooms were clean, access to a pool, hot tub, and breakfast.

pool in other building..

excellent breakfast. clean room. good pool.

clean, comfortable, welcoming staff, easy parking. bar & restaurant has amazing food and drinks.

breakfast was not great and the coffee was awful there was no half-and-half or liquid cream for the

the pool and hot tub were my favorite party

comfy beds, good gym

i like the fact that they had a outside pool and an inside whirlpool and breakfast was included in the price too

rooms, bed, gym

good free breakfast

staff was amazing, hotel was stunning, their breakfast was out of this world…the attention to detail is unmatched

i was disappointed that there was no room service available but to make matters worse breakfast downstairs ends at 9:30 so there no

the breakfast had a lot of variety

breakfast was delicious!

no onsite parking

also was a couple with about nine kids and pool experience was not the

the pool was closed and under maintenance, and there was not a free breakfast.

was way over chlorinated the first night to the point where it hurt your eyes bring in there, kids eyes hurt after swimming

not the property but the noisy guests kids late at night and early hours of the morning

my kids enjoyed the pool very much and the complete staff was very friendly and attentive the whole

the bar was not open except for in the evening

the equipment in the gym didn't work, tvs didn't turn on and peloton adjustment screws broken

it was clean. had a pool. had a small bar in the nice, up to date lobby.

told me i shouldn t have parked near the neighboring hotel

there was ample parking and it was conveniently accessible to the hotel's entrances

coffee mate at breakfast and happy hour

kitchen area floor was sticky crumbs in the chair. all else was great including the jet tub

the rooms were beautiful with a full kitchenette! great value!

pool was not open

wonderful selection for the grab and go breakfast

staff were great and the restaurant and bar were amazing

there had to be 50 kids and 30 adults in pool area at all times

l bar in lobby was great

staff was great, from the front desk to bar staff to housekeeping. all friendly and professional

bar has a crummy wine list and mediocre snacks

everything, good location,room was spacious, bed was decently comfortable, the kitchen was sort of spacious

the loft room was incredibly spacious and comfortable and the kitchen was well-equipped

kitchen, living room & bedroom on different levels

room with little kitchen. it helped me to take care of kids.

could be more pots, pan, and other needs for the kitchen more insulation on the big windows

pool was cold and not appealing to swim in but the hot tub and sauna was great

pool jacuzzi gym

the pool and gym

location, gym, and pool

restaurant - really slow service for breakfast. meal was so so.

the kids enjoyed the pool so much

free parking, laundry, and a bar attached to it!

kids enjoyed all the fresh cookies at check in

my tv didn't work all-day i had to switch rooms at 8:00pm with 2 little kids alot of work.

room was on the first floor next to the gym and kitchen swimming pool so all the noise throughout the night and early morning kept me

bar had draft beer assortment along with bottled

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

called before arrival to request early check in

carpets were clean, the gym was newly renovated and nice; it felt clean

a grab bar would have helped immensely

the suite was perfect for a small family breakfast during the holidays

location, kitchener, laundry facilities and staff

easy on and off the highway. spacious suite with kitchen.

tea in room wasn't replenished the second day and kitchen items weren't washed

from the front desk to the ladies working breakfast, they were all great

fitness room and pool are new and nice

bedroom suite was excellent and the kitchen was so beautifully unexpected

of the main reasons we booked this hotel was being had a kitchen

room was very large and the kitchen was very useful with a hob, microwave, toaster, fridge and plates/pans/cutlery etc

stayed for a week so having the small kitchen was nice and especially the complimentary laundry was fantastic

free parking

room was large, clean, the lobby gym and pool area were very clean

pool times should be opened longer in weekends. bar should be opened on weekends

other guests littered the parking lot! staff handled it as fast as they could though!

bar area and staff were very accommodating and enjoyable

would have been nice to have a breakfast area set up in the main hotel.

woke up late and housekeeping was very accommodating for the late check

perfect for a family with young kids who need big space to run around

easy access to parking lot carry luggage in and out

from kids playing football in the stairway,and running up and down the stairs

our kids loved the pool and we all enjoyed the food at the restaurant

pool area could use some touch up

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

the bar and restaurant were enjoyable and the staff was very welcoming and friendly

our kids loved the pool and we all enjoyed the food at the restaurant

location, amenities that were provided to us the gym, the food

was amazingly friendly and accommodating when i mentioned my partner was coming in late and we wanted a quiet room and late check out

friendly staff, nice rooms, indoor pool

the pool opened at nine am but on our first day the kids arrived ready to swim at 9 only to be told they were doing maintenance on the pool and we

breakfast was great. and we loved the pool and gym!

room service made a mistake with their order to two different rooms 213 and 203 not my fault.

feel the last stay was very bad tv was not working, no wifi, the telephone was broken to dial for

she was pleasant and helpful at check in, then offered to call the shuttle van to take us to dinner

two kids broke out from the pool

kids loved the indoor pool that was open until 11pm

they have a great set up for usage of pool and fitness center

my grandsons loved the pool

staff was very helpful and accommodating. very family friendly. pool facility was great.

the folks who facilitate the breakfast really work hard to run a nice operation

pool

i went to breakfast and then told front desk the shower was broken

hotel room was not 7 star cleanliness.missed having cocktails because bar closed 30 min early.

breakfast bar was great the bacon, home fries and waffles were all great even the peach drink

the bar and restaurant are open only wed to sunday. i was there on a tuesday night.

breakfast was delicious

the 3 machines in the gym, one treadmill was not working

the location and friendless and the pool area

24 hour gym, 24 hour snack store

services not available, bar closed due to staffing.

indoor pool, coffee in room, nice size bathroom.

pool, no staff for the bar and restaurant for the fourth, one night the man at the front desk seemed more into his phone

the pool wasn't open, and had no bar inside

it's worth the money if you have business locally, in house bar and restaurant

front desk clerk laundry shuttle

i wish there was a bar and place to eat downstairs.

the shuttle from airport was not available when we arrived

the pool and laundry facilities are a nice plus

the kids loved the pool we loved that we chosen this hotel

staff, nice lobby with amenities/food and a market, an excellent option to park with free shuttle to the airport

guess, it was room service but when i responded no one there

the entire lobby area and bar is beautiful

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

front desk staff, staff at the bar area, room was and overall experience was great.

the bar was nice and food

the hotel was overun with kids that made the pool area unusable as well as the gym

friendly staff, great breakfast and ideal location with quiet room

the hotel is clean and safe, nice gym and good value for what you pay

very clean, great breakfast, staff very helpful

the gym, had old rusted and run down equipment: one treadmill which wouldn’t reset, one bike that

they tried to tell us breakfast closed 30 minutes before the posted time.

the breakfast and staff

the spa (hot tub) was small but i greatly appreciated it

stay here often and 9 out of 10 the pool is closed and jacuzzi due to chemical problems or filters this needs to be fixed with proper

breakfast included in the stay was eggcellent

food was below average - rubbery eggs, stanngley textured sausage and although there were posted bar hours and a bar menu, the bar was never open

new hotel that was great. awesome breakfast.

beautiful seating at breakfast and generous availability of breakfast selections

not much. next to a bbq place i guess. good gym and pool

the shuttle driver was wonderful

breakfast is a nice concept for early morning travelers was a disappointment especially considering

breakfast was a bit of a disappointment